We give a second life to our machines, following a circular economy approach, to reduce their environmental impact. The refurbished machines meet the same quality standards as our new machines and come with the same warranty. They are carefully inspected, repaired (if necessary), cleaned, and tested by expert technicians.
Vertuo Next image gallery
Enhance your coffee recipes with Coffee Creations Mode
Ideal for milk-based recipes or coffee on ice.
Simply double-click the coffee button. It will blink turquoise.
The coffee extraction will be concentrated to enhance the taste.
FAQs
A RELOVE machine is a Nespresso machine that has been returned to Nespresso, or it incurred minor damage through external or internal handling, and it has been given another life. After being returned to Nespresso, the machine is carefully assessed to see if it can be refurbished or not. If the machine can be refurbished, it will be carefully inspected, repaired*, cleaned, tested and repackaged, preventively maintained*, by our trained technicians, thus becoming a RELOVE machine. They are all Nespresso quality-assured coming with a Nespresso warranty, as proof of our trust, and can now enjoy a new life. If the machine cannot be refurbished, we will ensure it is disposed of to be recycled in line with local regulations and practices by a third-party.
*if necessary
You may return your machine within the first 14 days, exactly the same as a regular Nespresso machine. Returns are subject to the return policy.
Yes, as with all new Nespresso machines, RELOVE machines come with the same one-year warranty.
Refurbished Nespresso coffee and espresso machines meet the same Nespresso quality standard as new machines. RELOVE machines look and work like new to offer you the same Nespresso unforgettable taste.
The Standard versions have a plastic cup support and available in different colors
The Premium versions have metal cup support.
The Deluxe versions have a metal cup support and coffee outlet ring. The machine head is also chromed.
CENTRIFUSION™ technology to gently and fully brew a Carafe, Alto, Mug, Gran Lungo, Double Espresso or Espresso
75 cm
Yes, steady white followed by 3x orange blinking and steady white again.
Yes, the cup support has 2 positions, or can be removed to accommodate bigger sizes.
Carafe: 535ml
Coffee: 230ml
Gran Lungo: 150 ml
Double Espresso: 80ml
Espresso: 40ml
Cappuccino
Latte Macchiato
Hot Foam
No. The removable parts are not dishwasher safe. They may be hand washed with mild soap and water.
In line with our company wide sustainability approach, we seek to minimize the amount of energy required to produce a cup of coffee. Since 2009, all new Nespresso machine ranges have all been equipped with an energy-saving mode, or an automatic power-off function. The Vertuo Next machine has an auto-off at 2 minutes and an A+ energy rating.
Turn the machine ON by pushing the coffee button or locking/unlocking the lever. Turn the machine OFF by holding the coffee button for 3 seconds.
The programming is specific to each capsule size. Cup sizes can be preprogrammed from 0.7 oz/20 ml to 17 oz./ 500 ml. To do this, insert the capsule for which you wish to reprogram the volume, push and hold the button until desired volume is reached. Water volume level is then stored for the capsule size used for the programming.
Open the machine head and let the used capsule be ejected.
Close the head. Leave the handle in “UNLOCKED” position.
Push the button 5 times within 3 seconds. The button blinks 5 times orange and changes than to steady white.
See User Manual or Tutorial video for detailed procedure. You can also use the Nespresso app if your machine is paired. Thanks to the step-by-step procedure, descaling your machine is super easy
The descaling frequency depends on the machine usage and the water hardness, which varies based on how often coffee is consumed in the household and the water of that particular location. The general rule is every 300 cups of coffee. The most reliable way to ensure it is ready to descale is through the descaling alert or by checking the status through the App.
All removable spare parts can be hand washed with mild soap and water. The milk carafe can be hand washed or washed in the top rack of your dishwasher. The machine is equipped with a cleaning procedure (see User Manual or tutorial video for detailed procedure). This process takes approximately 5 minutes. The external part of the machine can be wiped down with a damp cloth.
The machine does not require a specific cleaning frequency from a hygienic perspective. You may define the best frequency after learning how often you use the machine. A suggestion is to run it after two weeks to observe the cleanliness of the water. You may then decide to increase or decrease the frequency based on your preferences.
No; the temperature varies for each blend and cannot be altered. If you would like a warmer coffee, it is recommended to preheat your cup by rinsing it in hot water to help maintain the temperature and mix the coffee with the crema once brewed.
No. The classic Nespresso capsules cannot be used in the Vertuo machine system. They interact with the systems in different ways. These are two separate lines that will appeal to different types of coffee lovers.
There is the possibility of buying one of our Aeroccino milk frother alongside the Vertuo machine in order to create the ultimate milk frothing experience.
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1 out of 5 stars.
Plus jamais de machine reconditionnée
8 days ago
J’ai acheté une machine à café reconditionnée, qui s’est malheureusement avérée défectueuse. Après des démarches, j’ai obtenu un remplacement, mais la deuxième machine — également reconditionnée — ne fonctionne pas non plus. Très déçue de cette expérience. C’est certain : je n’achèterai plus jamais de machine reconditionnée.
Merci d’avoir partagé vos impressions avec nous, Josee. Nous vous présentons nos excuses pour le désagrément occasionné. Sachez que nous nous efforçons de remédier à toute situation portée à notre attention, car nous souhaitons offrir une expérience de la plus haute qualité à chaque tasse de Nespresso que nos membres préparent. Afin de vous épauler davantage avec votre Vertuo Next, nous vous invitons à nous contacter au 1.855.325.5781 pour parler avec un spécialiste machine. Nous sommes convaincus que nous trouverons une solution pour que vous puissiez continuer à savourer votre café. Nous apprécions votre temps et votre patience!
Montréal
1 out of 5 stars.
Mauvais désign et mauvaise machine reconditionnée
2 months ago
J'ai acheté cette machine reconditionnée il y a 2 semaines. La machine ne produit pas de crema lorsque l'on fait un café et même avec 2 types différents de capsules (40 ml et 150 ml).
De plus, sinon encore plus important, le support pour la tasse est très mal conçu: il n'est pas stable et à 2 reprises la tasse est tombée lors de la fabrication d'un café. J'ai dû nettoyer le plancher à 2 fois. Ceci constitue un danger de brûlure pour les gens qui peuvent se trouver à proximité de l'appareil. Ce qui me fait dire que c'est une très mauvaise conception. J'ai une autre machine Vertuo achetée il y a 2 ans qui a un support à tasse bien accroché à machine.
J'aimerais bien avoir une machine comme celle que j'ai déjà mais on me dit que le modèle n'existe plus. Je ne comprends pas qu'une compagnie aussi importante que Nespresso ne soumet pas ses produits à des évaluations de sécurité avant de mettre sur le marché de nouveaux produits.
On m'offre de retourner la machine à mes frais dans un centre Nespresso (qui n'estpas une boutique Nespresso) alors que j'ai acheté la machine dans une boutique Nespresso parce que je l'ai utilisée. Très décevant.
J'ahcète pour plus de 1000$ par année de capsules Nespresso. Je possède 2 machines Nespresso depuis plus de 5 ans. Je pense que le service aprrès-vente n'est pas à la hauteur de l'image que veut se donner l'entreprise.
Merci d’avoir partagé vos impressions avec nous, Gabriel. Sachez que la crema qui se forme sur le dessus de vos cafés Nespresso varie en fonction des capsules que vous préparez. La crema des cafés de faible intensité se dissipe plus rapidement que celle des mélanges plus intenses.
De plus, nous apprécions vos commentaires concernant le design de nos machines Vertuo Next. Ceux-ci nous sont utiles aux fins de l'amélioration continue de nos produits et services. Si vous avez besoin d’une assistance technique, n’hésitez pas à contacter notre numéro sans frais, 1.855.325.5781. Nos équipes dévouées se feront un plaisir de vous aider !
1 out of 5 stars.
second machine that failed
7 months ago
didnt even last a year and red light showed up, less than 100 brews
Where did you purchase your Nespresso machine?Walmart
Thank you for sharing your experience with us. We’re sorry your Vertuo Next light keeps turning red. We understand how frustrating this can be and apologize for the inconvenience caused. Rest assured, our machine specialists would be happy to help you further via our toll-free number, 1.855.325.5781. We’re confident we’ll be able to provide a solution, so you can continue enjoying your coffee! ☕
