Frequently Asked Questions

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Please find below the most Frequently Asked Questions to Nespresso's Customer Service Center.

We hope we can assist you with an answer to any of your questions!

Contact Us

Need further assistance? The Nespresso Club Coffee Specialists are available to answer questions about our coffees, help with any coffee machine related questions and receive your orders.

Call us

By Phone

Monday to Friday: 8AM-10PM ET
Saturday & Sunday: 8AM-8PM ET

Chat with us

By Live Chat

Monday to Friday: 9AM-5PM ET

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Email us

By Email

Write us, we'll get back to you within the next 5 to 8 days.

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