FREQUENTLY ASKED QUESTIONS

Why do I have two sets of tracking numbers?

Your order contains more than one parcel and each one has a unique tracking number.

How do I log into the tracking page?

There is no need to log in to the tracking page, just enter your order number and click on the search button.

I don't understand my tracking status

Please contact the telephone number listed when tracking your order and our courier partners or Coffee Specialists will be happy to help.