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Terms and Conditions - Legal

Effective: May 2018

Updated: 23/11/2021

 

SCOPE OF THIS NOTICE

Please read this privacy notice ("Notice") carefully to understand our policies and practices regarding your Personal Data and how we will treat it.

This Notice explains how your Personal Data are collected, used, and disclosed by Nestlé Nespresso entities as listed in the controllers & contact section (Section 11) ("Nespresso", "We", "Us"). It also tells you how you can access and update your Personal Data and make certain choices about how your Personal Data are used.

This Notice covers both our online and offline data collection activities, including Personal Data that We collect through our various channels such as websites, apps, third party social networks, Customer Relationship Centers, Boutiques, points of sales and events. Please note that We combine Personal Data that We collect via one method (e.g. a Nespresso website) with Personal Data that We collect via another method (e.g. a Nespresso offline event). As part of this, We combine Personal Data that were originally collected by different Nestlé Nespresso entities. Please see Section 8 for further information on how to object to this.

If you fail to provide necessary Personal Data to us (We will indicate to you when this is the case, for example, by making this information clear in our registration forms), We may not be able to provide you with our goods and/or services. This Notice can change from time to time (see Section 10).

This notice provides important information in the following areas:

1.      SOURCES OF PERSONAL DATA

2.      PERSONAL DATA THAT WE COLLECT ABOUT YOU AND HOW WE COLLECT IT

3.      COOKIES/SIMILAR TECHNOLOGIES, LOG FILES AND WEB BEACONS

4.      USES MADE OF YOUR PERSONAL DATA

5.      DISCLOSURE OF YOUR PERSONAL DATA

6.      RETENTION OF PERSONAL DATA

7.       STORAGE AND/OR TRANSFER OF YOUR PERSONAL DATA

8.      ACCESS TO YOUR PERSONAL DATA

9.      YOUR CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR PERSONAL DATA

10.    CHANGES TO OUR NOTICE

11.    DATA CONTROLLERS & CONTACT

1. SOURCES OF PERSONAL DATA

This Notice applies to Personal Data that We collect from or about you, through the methods described below (see Section 2), from the following sources:

websites. Consumer-directed websites operated by or for Nespresso, including sites that We operate under our own domains/URLs and mini-sites that We run on third party social networks such as Facebook ("Websites").

mobile sites/apps. Consumer-directed mobile sites or applications operated by or for Nespresso, such as smartphone apps.

E-mail, text and other electronic messages. Electronic communications between you and Nespresso.

CRC. Calls to our Customer Relationship Centers ("CRC").

Boutiques. Stores managed by Nespresso.

Offline registration forms. Printed registration and similar forms that We collect via, for example, postal mail, in-store demos, contests and other promotions, or events.

Points of Sales. Demonstrators present in physical third party stores to assist you with the registering of your machine and coffee ordering.

Data from other sources. Third party social networks (e.g. such as Facebook, Google) or market researches (if feedback not provided on an anonymous basis).

2. PERSONAL DATA THAT WE COLLECT ABOUT YOU AND HOW WE COLLECT IT

Depending on how you interact with Us (online, offline, over the phone, etc.), We collect various types of information from you, as described below.

Personal contact information. This includes any information you provide to Us that would allow Us to contact you, such as your name, postal address, e-mail address, social network details, or phone number.

Account login information. Any information that is required to give you access to your specific account profile. Examples include your login ID/email address, screen name, password in unrecoverable form, and/or security question and answer.

Demographic information & interests. Any information that describes your demographic or behavioural characteristics. Examples include your date of birth, age or age range, gender, geographic location (e.g. postcode/zip code), favorite products, hobbies and interests, and household or lifestyle information.

Technical information about computer/mobile deviceAny information about the computer system or other technological device that you use to access one of our Websites or apps, such as the Internet protocol (IP) address used to connect your computer or device to the Internet, operating system type, and web browser type and version. If you access a Nespresso website or app via a mobile device such as a smartphone, the collected information will also include, where permitted, your phone’s unique device ID, advertising ID, geo-location, and other similar mobile device data.

Websites/communication usage information. As you navigate through and interact with our Websites or newsletters, We use automatic data collection technologies to collect certain information about your actions. This includes information such as which links you click on, which pages or content you view and for how long, and other similar information and statistics about your interactions, such as content response times, download errors and length of visits to certain pages. This information is captured using automated technologies such as cookies (browser cookies, flash cookies) and web beacons, and is also collected through the use of third party tracking. You have the right to object to the use of such technologies, for further details please see Section 3.

Market research & consumer feedback. This includes information that you voluntarily share with Us about your experience of using our products and services.

Consumer-generated content. This refers to any content that you create and then share with Us on third party social networks or by uploading it to one of our Websites or apps, including the use of third party social network apps such as Facebook. Examples include photos, videos, personal stories, or other similar media or content and posts or PM you can leave on Nespresso social media pages. Where permitted, We collect and publish consumer-generated content in connection with a variety of activities, including contests and other promotions, website community features, consumer engagement, and third party social networking.

Third party social network information. This refers to any information that you share publicly on a third party social network or information that is part of your profile on a third party social network (such as Facebook) and that you allow the third party social network to share with Us. Examples include your basic account information (e.g. name, email address, gender, birthday, current city, profile picture, user ID, list of friends, etc.) and any other additional information or activities that you permit the third party social network to share. We receive your third party social network profile information (or parts of it) every time you download or interact with a Nespresso web application on a third party social network such as Facebook, every time you use a social networking feature that is integrated within a Nespresso site (such as Facebook Connect) or every time you interact with Us through a third party social network. To learn more about how your information from a third party social network is obtained by Nespresso, or to opt-out of sharing such social network information, please visit the website of the relevant third party social network.

Payment and Financial information. Any information that We need in order to fulfil an order, or that you use to make a purchase, such as your debit or credit card details (cardholder name, card number, expiration date, etc.) or other forms of payment (if such are made available). In any case, We or our payment processing provider(s) handle payment and financial information in a manner compliant with applicable laws, regulations and security standards such as PCI DSS.

Calls to CRC. Communications with a CRC will be recorded or listened into, in accordance with applicable laws, for local operational needs (e.g. for quality or training purposes). Payment card details are not recorded. Where required by law, you will be informed about such recording at the beginning of your call.

Email We analyze your interactions with our content (e.g. click through, the opening of email) to provide you with personalized information based on your interests and preferences.

 

3. COOKIES/SIMILAR TECHNOLOGIES, LOG FILES AND WEB BEACONS

Cookies/Similar Technologies. Please see our Cookie Notice to learn how you can manage your cookie settings and for detailed information on the cookies We use and the purposes for which We use them.

Log Files. We collect information in the form of log files that record website activity and gather statistics about your browsing habits. These entries are generated automatically, and help Us to troubleshoot errors, improve performance and maintain the security of our Websites.

Web Beacons. Web beacons (also known as “web bugs”) are small strings of code that deliver a graphic image on a web page or in an email for the purpose of transferring data back to Us. The information collected via web beacons will include information such as IP Address, as well as information about how you respond to an email campaign (e.g. at what time the email was opened, which links you click on in the email, etc.). We will use web beacons on our Websites or include them in e-mails that We send to you. We use web beacon information for a variety of purposes, including but not limited to, site traffic reporting, unique visitor counts, advertising, email auditing and reporting, and personalisation.

4. USES MADE OF YOUR PERSONAL DATA

The following paragraphs describe the various purposes for which We collect and use your Personal Data, and the different types of Personal Data that are collected for each purpose. Please note that not all of the uses below will be relevant to every individual.

What We use your Personal Data for

Our reasons

Our legitimate interests

Customer service. We use your Personal Data for customer service purposes, including responding to your enquiries. This typically requires the use of certain personal contact information and information regarding the reason for your inquiry (e.g. order status, technical issue, product question/complaint (relayed via our communication channels or social media for instance), general question, etc.).

  • Fulfilling contractual obligations
  • Legal obligations
  • Our legitimate interests
  • Improving and developing new products and services
  • Being more efficient

Contests, marketing and other promotions. With your consent (where required), We use your Personal Data to provide you with information about goods or services (e.g. marketing communications or campaigns or promotions). This can be done via means such as email, ads, SMS, phone calls and postal mailings to the extent permitted by applicable laws. Some of our campaigns and promotions are run on third party websites and/or social networks. This use of your Personal Data is voluntary, which means that you can oppose (or withdraw your consent in certain countries) to the processing of your Personal Data for this purposes. For detailed information on how to modify your preferences about marketing communication, please see Sections 8 and 9 below. For more information about our contests and other promotions, please see the official rules or details posted with each contest/promotion.

  • With your consent (where required)
  • Fulfilling contractual obligations
  • Our legitimate interests
  • Working out which of our products and services may interest you and telling you about them
  • Defining types of customers for new products or services

Third party social networks: We use your Personal Data when you interact with third party social networking features, such as “Like” functions to serve you with advertisements and engage with you on third party social networks. We may also use your personal information to tailor and deliver communications to you and other people like you, including on social media. You can learn more about how these features work, the profile data that We obtain about you, and find out how to opt out by reviewing the privacy notices of the relevant third party social networks and the 'Custom Audience' paragraph under section 9 below.

  • With your consent (where required)
  • Our legitimate interests
  • Working out which of our products and services may interest you and telling you about them
  • Defining types of customers for new products or services

Personalisation (offline and online). With your consent (where required), We use your Personal Data (i) to analyse your preferences and habits, (ii) to anticipate your needs based on our analysis of your profile, (iii) to improve and personalise your experience on our Websites and apps; (iv) to ensure that content from our Websites/apps is optimised for you and for your computer or device; (v) to provide you with targeted advertising and content, and (vi) to allow you to participate in interactive features, when you choose to do so. For example, We remember your login ID/email address or screen name so that you can quickly login the next time you visit our site or so that you can easily retrieve the items you previously placed in your shopping cart. Based on this type of information, and with your consent (where required), We also show you specific Nespresso content or promotions that are tailored to your interests. The use of your Personal Data is voluntary, which means that you can oppose the processing of your Personal Data for this purpose. For detailed information on how to opt-out please refer to Section 8 below.

Order fulfillment. We use your Personal Data to process and ship your orders, inform you about the status of your orders, correct addresses and conduct identity verification and other fraud detection activities. This involves the use of certain Personal Data and payment information.

  • Fulfilling contractual obligations
  • With your consent (where required)
  • Legal obligations
  • Our legitimate interests
  • Improving and developing new products and services
  • Being more efficient
  • Protect our assets and staff

Other general purposes (e.g. internal or market research, analytic, security). In accordance with applicable laws, We use your Personal Data for other general business purposes, such as conducting internal or market research and measuring the effectiveness of advertising campaigns. We reserve the right, should you have Club Member accounts, toreconcile & those accounts into one single account. We also use your Personal Data to ensure our security.

Legal reasons or merger/acquisition. In the event that Nespresso or its assets are acquired by, or merged with, another company including through bankruptcy, we will share your Personal Data with any of our legal successors. We will also disclose your Personal Data to third parties (i) when required by applicable law; (ii) in response to legal proceedings; (iii) in response to a request from a competent law enforcement agency; (iv) to protect our rights, privacy, safety or property, or the public; or (v) to enforce the terms of any agreement or the terms of our Website.

  • Legal obligations
  • Our legitimate interests
  • Compliance with legal obligations
  • Protect our assets and staff

5. DISCLOSURE OF YOUR PERSONAL DATA

In addition to the Nespresso/Nestlé entities or ad-hoc in-country partners (in charge of Nespresso operations) mentioned in the data controllers & contact section (see Section 11), We share you Personal Data with the following types of third party organisation:

Service providers. These are external companies that We use to help Us run our business (e.g. order fulfilment, payment processing, fraud detection and identity verification, website operation, market research companies, support services, promotions, website development, data analysis, CRC, etc.). Service providers, and their selected staff, are only allowed to access and use your Personal Data on Our behalf for the specific tasks that they’ve been requested to carry out, based on our instructions, and are required to keep your Personal Data confidential and secure. Where required by applicable law, you can obtain a list of the providers processing your Personal Data (see Section 11 to contact us).

Credit reporting agencies/debt collectors. To the extent permitted by applicable law, credit reporting agencies and debt collectors are external companies that We use to help Us to verify your creditworthiness (in particular for orders with invoice) or to collect outstanding invoices.

Third party companies using Personal Data for their own marketing purposes. Except in situations where you have given your consent, We do not license or sell your Personal Data to third party companies for their own marketing purposes. Their identity will be disclosed at the time your consent is sought.

Third party recipients using Personal Data for legal reasons or due to merger/acquisition. We will disclose your Personal Data to third parties for legal reasons or in the context of an acquisition or a merger (see Section 4 for details).

6. RETENTION OF YOUR PERSONAL DATA

In accordance with applicable laws, We will use your Personal Data for as long as necessary to satisfy the purposes for which your Personal Data was collected (as described in Section 4 above) or to comply with applicable legal requirements.

Personal data used to provide you with a personalized experience (see Section 4 above for details) will be kept for a duration permitted by applicable laws.

7. DISCLOSURE, STORAGE AND/OR TRANSFER OF YOUR PERSONAL DATA

We use a variety of reasonable measures (described below) to keep your Personal Data confidential and secure. Please note, however, that these protections do not apply to information you choose to share in public areas such as third party social networks.

People who can access your Personal Data. Your Personal Data will be processed by our authorised staff or agents, on a need to know basis, depending on the specific purposes for which your Personal Data have been collected (e.g. our staff in charge of customer care matters will have access to your customer record).

Measures taken in operating environments. We store your Personal Data in operating environments that use reasonable security measures to prevent unauthorised access. We follow reasonable standards to protect Personal Data. The transmission of information via the Internet is, unfortunately, not completely secure and although We will do our best to protect your Personal Data, We cannot guarantee the security of the data during transmission through our Websites/apps.

Measures We expect you to takeIt is important that you also play a role in keeping your Personal Data safe and secure. When signing up for an online account, please be sure to choose an account password that would be difficult for others to guess and never reveal your password to anyone else. You are responsible for keeping this password confidential and for any use of your account. If you use a shared or public computer, never choose to have your login ID/email address or password remembered and make sure to log out of your account every time you leave the computer. You should also make use of any privacy settings or controls We provide you in our Website/app.

Transfer of your Personal Data. The storage as well as the processing of your Personal Data as described above require that your Personal Data are ultimately transferred/transmitted to, and/or stored at, a destination outside of your country of residence, notably Switzerland and Luxembourg. We will also transfer your Personal Data to countries outside the European Economic Area (“EEA”) (e.g. other Nespresso/Nestlé entities or ad-hoc in-country partners) including to countries which have different data protection standards to those which apply in the EEA. We (i) have put in place European Commission approved standard contractual clauses to protect your Personal Data (and you have a right to ask Us for a copy of these clauses(by contacting Us as set out below) and/or (ii) will rely on your consent (where permitted by law).

8. ACCESS TO YOUR PERSONAL DATA

Access to Personal Data. Where provided by law, you, your successors, representatives and/or proxies have the right to access, review and request a physical or electronic copy of information held about you. You also have the right to request information on the source of your Personal Data.

These rights can be exercised by sending Us an e-mail using this link https://www.nespresso.com/uk/en/contact-us (UK) or this link https://www.nespresso.com/ie/en/contact-us (ROI) or writing to us at Nespresso Customer Relationship Centre, Haxby Road, York, YO91 1XY, or ukcrc.general@nespresso.com, attaching a copy of your ID or equivalent details (where requested by Us and permitted by law). If the request is submitted by a person other than you, without providing evidence that the request is legitimately made on your behalf, the request will be rejected.

Please note that any identification information provided to Us will only be processed in accordance with, and to the extent permitted by applicable laws.

Additional rights (e.g. modification, deletion of Personal Data). Where provided by law, you, your successors, representatives and/or proxies can (i) request deletion, the portability, correction or revision of your Personal Data; (ii) oppose the data processing; (iii) limit the use and disclosure of your Personal Data; and (iv) revoke consent to any of our data processing activities.

Please note that, in certain circumstances, We will not be able to delete your Personal Data without also deleting your user account. We may be required to retain some of your Personal Data after you have requested deletion, to satisfy our legal or contractual obligations. We may also be permitted by applicable laws to retain some of your Personal Data to satisfy our business needs.

Where available, our Websites have a dedicated feature through which you can review and edit the Personal Data that you have provided. Please note that We require our registered consumers to verify their identity (e.g. login ID/email address, password) before they can access or make changes to their account information. This helps prevent unauthorised access to your account.

We hope that We can satisfy queries you may have about the way we process your Personal Data. However, if you have unresolved concerns you also have the right to complain to competent data protection authorities.

9. YOUR CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR PERSONAL DATA

We strive to provide you with choices regarding the Personal Data that you provide to Us. The following mechanisms give you the following control over your Personal Data:

Cookies/Similar Technologies. You manage your consent via (i) our consent management solution or (ii) your browser so as to refuse all or some cookies/similar technologies, or to alert you when they are being used. Please see Section 3 above.

Advertising, marketing and promotions. If you wish to have your Personal Data used by Nespresso to promote its products or services, you can indicate so through the relevant tickbox(es) located on the registration form or by answering the question(s) presented by our Trade demonstrators, CRC or boutique representatives. If you decide that you no longer wish to receive such communications, you can subsequently unsubscribe from receiving marketing-related communications at any time, by following the instructions provided in each such communication. To opt-out of marketing communications sent by any medium, including third party social networks, you can opt-out at any time by logging into the Websites/apps or third party social networks and adjusting your user preferences in your account profile by unchecking the relevant boxes or by calling our CRC. Please note that, even if you opt-out from receiving marketing communications, you will still receive administrative communications from Us, such as order or other transaction confirmations, notifications about your account activities (e.g. account confirmations, password changes, etc.), and other important non marketing related announcements.

Personalization (offline and online): Where required by law, if you wish to have your Personal Data used by Nespresso to provide you with a personalized experience/targeted advertising & content, you can indicate so through the relevant tickbox(es) located on the registration form or by answering the question(s) presented by our Trade demonstrators, CRC or boutique representatives. If you decide that you no longer wish to benefit from this, you can opt-out at any time by logging into the Websites/apps and adjusting your user preferences in your account profile by unchecking the relevant boxes or by calling our CRC. If you decide that you no longer wish to benefit from this, you can opt-out at any time by logging into the Websites/apps and adjusting your user preferences in your account profile by unchecking the relevant boxes or by calling our CRC.

Custom Audience We may share with Facebook actions that you take on our website such as your visits to our website, your interactions on our website, use of Facebook Connect and information collected from cookies or similar technologies including the Facebook pixel. This allows us to measure the effectiveness of our advertising, improve our marketing practices, and helps us deliver more relevant advertising to you and people like you (including on social media such as Facebook). Nespresso is Joint Controller with Facebook Ireland for this processing. This arrangement means that Nespresso has to provide you this notice, but you should contact Facebook if you wish to exercise your data protection rights. Further information, including how Facebook enables you to exercise your data protection rights, and subsequently processes your information as independent data controller can be found in Facebook Ireland's Data Policy. If you would like to know more or if you do not want your data used in this way, feel free to contact us at the details outlined below.

Interest Based Advertising. We may partner with ad networks and other ad serving providers (“Advertising Providers”) that serve advertising on behalf of Us and other non-affiliated companies on the Internet. Some of those advertisements may be tailored to your interests based on information collected on Nespresso sites or on non-affiliated websites over time. You may visit www.aboutads.info/choices to learn more about this type of advertising, as well as about how to opt-out of interest-based advertising practices from companies that participate in the Digital Advertising Alliance’s (“DAA”) self-regulatory program. Additionally, you may opt-out of this type of advertising in mobile applications from companies that participate in the DAA’s AppChoices app by downloading the app from the iOS or Android app store. You may also stop the collection of precise location data from a mobile device by accessing your device location service settings. We adhere to the DAA’s self-regulatory principles. You will still receive advertising, but those ads may be less relevant to your interests.

10. CHANGES TO OUR NOTICE

If We change the way We handle your Personal Data, We will update this Notice. We reserve the right to make changes to our practices and this Notice at any time, please check back frequently to see any updates or changes to our Notice.

11. DATA CONTROLLERS & CONTACT

To ask questions or make comments on this Notice and our privacy practices or to make a complaint about our compliance with applicable privacy laws, please contact Us at: via this link https://www.nespresso.com/uk/en/contact-us (UK) or this link https://www.nespresso.com/ie/en/contact-us (ROI) or writing to us at Nespresso Customer Relationship Centre, Haxby Road, York, YO91 1XY, or ukcrc.general@nespresso.com or call our CRC on 0800 442 442 (UK) or 1800 812 660 (ROI).

We will acknowledge and investigate any complaint about the way We manage Personal Data (including a complaint that We have breached your rights under applicable privacy laws).

  

Data controllers

Responsible for

Nestlé Nespresso SA
Chaussée de la Guinguette 10, 1800 Vevey,
Switzerland

All activities

 

In addition, all the following Nespresso/Nestlé entities or ad-hoc in-country partners

Nespresso UK Ltd
1 City Place
Gatwick
RH6 0PA
UK

All activities in UK and ROI
If you are making a purchase in boutique or calling our CRC, the following local data controllers will also be involved

Nestlé UK Headquarters (Registered Office)
1 City Place
Gatwick
RH6 0PA
UK

All activities in UK

Nestlé Ireland Headquarters(Dublin Registered Office)
Registration No.: 001614
Nestlé (Ireland) Ltd
3030 Lakedrive
Citywest Business Campus
Dublin 24

All activities in ROI

 

Applicable version with effect from May 1st 2017

1. INTRODUCTION

The following are governed by these General Conditions of Sales: all orders placed by individuals, referred to as "you" or "customer", with Nespresso UK Ltd. (registered in England & Wales with company registration number 156925, with registered office at 1 City Place, Gatwick, England, RH6 0PA and VAT registration number GB 169562721), referred to herein as "Nespresso" or "we", "us" or "our", by telephone, on the Website, from your mobile phone via the Nespresso application, on m.nespresso.com (each a "Remote Order") or in a Nespresso Boutique, for machines as well as their consumables and accessories (the "Products").

Before using the Nespresso website and associated webpages (the "Website") and/or placing an order, we kindly ask you to carefully review all the terms included in the present General Conditions of Sales together with the Privacy Policy and the Website Terms of Use and any additional conditions that may appear on the Website from time to time such as during promotions or campaigns.

Each order placed with Nespresso or any of its affiliated companies shall be governed by the present General Conditions of Sales. Unless otherwise provided in the present General Conditions of Sales, they shall apply to the exclusion of all other conditions.

.Our General Conditions of Sales may be modified from time to time by posting a new dated version on this Website. You are invited to read our General Conditions of Sales on a regular basis to be informed of these modifications. You will be subject to the General Conditions of Sales in force at the time you order Products from us, unless any change is required to be made to these by law or governmental authority (in which case it will apply to orders previously placed by you). You may exercise your right to cancel if you are not happy with the changes as they apply to your order.

We will send you a copy of these General Conditions of Sales. You can also download, save and/or print a copy of your order receipt confirmation email and these General Conditions of Sales for your records.

Any order placed through this Website can only be delivered to the United Kingdom of Great Britain and Northern Ireland, the Channel Islands and the Isle of Man. We regret that we cannot deliver elsewhere.

2. ORDERS

2.1 Registration

As a prerequisite to place an order, you will be required to provide mandatory registration information, such as your name or email address that will need to be valid and up-to-date.

Please inform us of any changes in your address or other information by updating your personal details on this Website without delay so that we can keep accurate records and deal with your request and orders.

2.2 Password and confidentiality

After the registration procedure is completed on the Website, you will have a unique member account username and password (the "Credentials"). Security and confidentiality are important to us. To prevent your data from being compromised or eavesdropped during the use of our website we enforce the TLS protocol (Transport Layer Security), which establishes a secure and encrypted transmission between your browser and our servers, at all times on our e-Commerce platforms and at least during login on other platforms. We ask you, and it remains your responsibility, to maintain the confidentiality and security of your Credentials. Any successful login using your Credentials, regardless of whether it was executed by you or someone else, will be deemed as a personal act by you.

If you know, or have reason to believe that your Credentials have been stolen or misused, or in case of any other security issue, please notify Nespresso immediately by calling the Customer Relationship Centre on 0800 442 442 (UK Freephone).

You are also invited to take the following precautions:

When you have completed your visit of the Website, always use the Logout button on the top to effectively close the session.

  • - Your account username, password and access rights are exclusively for your personal use and should not be transferred to or shared with any other person.

If Nespresso knows or has reason to believe that your Credentials are indeed used by another person, Nespresso shall immediately suspend the use of such account (including processing any transaction from such account).

2.3 Order process

You can place your orders:

  • - in a Nespresso Boutique
  • - by telephone: on 0800 442 442 (UK Freephone)
  • - by internet on this Website
  • - from your mobile phone via the Nespresso application or on m.nespresso.com

An order of Nespresso Product through the Website is placed by clicking on "Add to Basket" button and proceeding to the checkout page. Minimum and maximum order quantities may also apply, which Nespresso reserves the right to amend from time to time and in its sole discretion.

After placing an order of Product/s on the Website, you will access an order confirmation webpage allowing you to review your order, choose your delivery method and check the total price.

After accepting the General Conditions of Sales, you will be invited to provide payment details to finalise your order.

Please never provide your debit or credit card details on letters or faxes. You will be called back by us to finalise the order and proceed to the payment in a secure way.

2.4 Order confirmation

Once you have submitted and confirmed your order(s), Nespresso will acknowledge receipt of the order(s) by setting out details of the ordered Product(s). This acknowledgement does not confirm our acceptance of your offer to purchase the ordered Product(s).

After confirming receipt of your order(s), Nespresso will check that the relevant Product(s) is (are) in stock. A contract for the sale of Products between you and Nespresso will only be formed when Nespresso confirms that all or part of the Product(s) is/are still available and has/have been dispatched. The contract is formed on sending of the shipment confirmation.

The confirmation of dispatch by Nespresso will be proof of a binding agreement between you and Nespresso. The contract for the sale of Products will relate only to those Products whose dispatch we have confirmed.

To the extent permitted by law, Nespresso is entitled to refuse, cancel or terminate an order for any reasonable ground and at any time. For example we may refuse an order if a Product is totally or partially unavailable after the order is made. In this situation, you shall be informed of the delivery of partial order or the cancellation of your order.

If you have already paid for some or all of the Product(s), we will refund you the full amount in respect of the relevant Product(s) and any delivery costs charged as soon as possible. Nespresso may also refuse an order if there is an ongoing dispute concerning payment of prior orders or in the case of abnormal orders and orders which Nespresso suspects are not placed in good faith.

2.5 Prices

The prices payable for the items you order are those displayed on this Website on the date you place your order, inclusive of VAT but exclusive of delivery charges.

Delivery charges, when applicable, will be billed at the rates indicated on the Website on the date you place your order, calculated in accordance with the size of the order and the delivery method you select. You will be advised of the delivery charges applicable to your order during the checkout process and before you place your order.

The price of a Product and delivery costs displayed on the Website and confirmed in your order confirmation will normally be honoured.

Nespresso reserves the right to modify the prices of its Products in the future at any time and without notice. The modifications of prices will not apply to orders of Products already confirmed by Nespresso.

2.6 Payment

Payment shall be made by one of the methods you have selected during the checkout process. Payments can be made by Visa, MasterCard, American Express, Maestro (excl. Maestro on mobile application).

Payments must specify your client number and/or invoice number. Payment by credit or debit card is immediately due and payable at the time you place your order.

Your card details are encrypted during all transmissions for security purposes.

Depending on the payment establishment or payment service provider, payment by credit card may require an authorisation or be executed in multiples steps. In the event Nespresso does not receive the authorisation, Nespresso reserves the right to cancel your order.

No order will be shipped until payment is received or payment has been authorised or processed. The data registered by our payment system constitutes full proof of the financial transactions.

To ensure that your credit, debit or charge card is not being used without your consent, we may validate name, address and other personal information supplied by you during the order process against appropriate third party databases. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information.

2.7 RECURRING ORDER SERVICE

Recurring Order allows you to reorder and pay for your Nespresso capsules and selected accessories automatically based on a chosen frequency.

The General Conditions of Sales automatically apply to any order placed through the Recurring Order service. In the event of a conflict between the General Conditions of sale and the conditions related to Recurring Order, the conditions related to Recurring Order will prevail.

“Your order will soon ship” notification

3 days before your recurrent order will be shipped by us, you will receive a written notification from us to inform and remind you of the date of shipment, the details of your Product basket, the total price of your recurrent order and whether any Product is out of stock.

Payment

Payments shall be made by credit card. All recurrent orders will be billed to your credit card on the day of shipment.

In the event that your credit card cannot be charged, Nespresso will place your order on hold and send you a notification that the payment could not be executed. Your order will be shipped upon receipt of your payment.

Modification and Cancellation

You are entitled to cancel your Recurring Order, cancel one or more recurrent orders or modify the Product(s) basket, the frequency or any customer detail at any time free of charge.

In the event that you cancel a specific order or your Recurring Order before or while your order is being shipped, you are entitled to refuse the delivery of the Product(s) and, in the event that you received the Product(s) to return the order in accordance with the present General Conditions of Sale.

Out of stock

If one of your Product(s) included in your recurrent order is out of stock at the moment of the “your order will ship soon” notification, we will notify you in this notification and will still ship your other recurrent orders on your requested frequency, unless the order is cancelled by you.

You will not be charged for any Product(s) which is out of stock.

Promotions

You will have the opportunity to benefit from promotional offers specifically relating to your Recurring Order. These Recurring Order-specific promotions will not be applicable to any order made outside an Recurring Order.

With your Recurring Order, you may also have the possibility to benefit from ongoing general campaigns and promotions. Your Recurring Order does not automatically take into account other promotional offers announced on or around the time of your recurrent order processing. To benefit from such a promotion, it is recommended to place a separate order and modify your next shipment date for your Recurring Order.

3. DELIVERIES

3.1 Delivery
All Remote Orders confirmed by Nespresso will be delivered to the delivery address you specified when placing your order. Nespresso and/or companies authorised by Nespresso may contact you by SMS, telephone and/or email with information regarding your order and delivery. Nespresso does its utmost to ensure standard deliveries (after receipt of cleared funds and subject to stock availability, factors beyond Nespresso's reasonable control and finance validation checks that Nespresso, in its absolute discretion, deems to be necessary) the next day to the UK mainland (for orders placed by 8pm), within 1-2 days to Northern Ireland, and within 5 working days to the Scottish Highlands and Islands, Scilly Isles, Isle of Man, Isle of Wight, and Channel Islands.

In case the delivery has not occurred within the above indicated term, you should either make contact with Nespresso to agree on an additional delay to deliver the Products, or cancel your order by notifying Nespresso. In order to deliver orders on time, Nespresso strives to keep sufficient stocks of Products. However, it is possible that stocks of certain Products turn out to be insufficient for all deliveries to be affected on time. In such cases, you accept that Nespresso is entitled to complete partial deliveries, or to defer delivery.

Orders for Products available in limited quantities (such as Limited Editions, etc.) will only be accepted by us as long as stocks allow.

3.2 Transfer of property and risk
The delivered Nespresso Products shall remain our property until you have paid all amounts owing under the agreement in full, including the payment of all costs included in the order confirmation. All risk of loss or damage to the Products shall be transferred to you upon your taking delivery (or of any persons acting in your place).

3.3 Product verification
At the time of the delivery, you are asked to verify that the number of items being delivered corresponds to that indicated on the delivery confirmation and that the Products are intact, undamaged, not wet and unaltered in any manner. In case you observe damage or missing items, you must notify our Customer Relationship Centre within a reasonable period after you discovered the damage or missing item and not later than two months. Nespresso shall in such case provide you with identical replacement Products. This does not affect your legal warranty statutory rights detailed in Article 4.5 of the General Conditions of Sales.

4. RETURNS AND AFTER SALES

4.1 Cancellations
If you cancel your order before you have received Product(s), you are entitled to refuse the delivery of the Product(s) and we will refund you in full without undue delay and in any event within 14 days after you have notified us of cancelling your order.

4.2 Right of withdrawal
You may decide to cancel your contract at any time from the date of the shipment confirmation up until the date that is 14 days from receipt by you of the Products (or in the case of partial delivery, 14 days from receipt of the last of the Products forming part of the same order) by filling out the withdrawal form that can be found at the foot of these General Conditions, or by calling our Customer Relationship Centre on 0800 442 442 (UK Freephone). In respect of Products purchased from a Nespresso Boutique the foregoing only applies to machines (and not to other Products) and notification of intention to cancel can be made to a member of Nespresso Boutique staff. Once you have notified us of your intention to return the Product/s, you will have 14 days to return the Product/s to us, in accordance with our return policy detailed in Article 4.4 of the present General Conditions of Sales. You are liable for any diminished value of the Products resulting from the handling by you other than what is necessary to establish the nature, characteristics and functioning of the Products.

4.3 Effects of withdrawal
If you exercise your withdrawal right, we shall reimburse to you all payments received from you, including the costs of delivery, without undue delay and in any event not later than 14 days from the day on which we have received the Products back or you have supplied evidence of having sent back the Products, whichever is the earliest. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

4.4 Return Policy
When you return the Product, you must return the Products to us in an undamaged and unused condition at your expense (unless the Product is faulty or not as described) without undue delay and in any event within 14 days from informing us of your intention to return the item. You may be released from returning the Products at your expense by calling our Customer Relationship Centre on 0800 442 442 (UK Freephone) and requesting a free return label. Insofar as possible and practicable, the Products should be returned in their original condition and packaging.

At your expense (unless the Product/s is/are faulty or not as described), you shall send back the Products, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us.

To the extent practicable, and for due process of you request, the Products should be returned accompanied by the invoice and the return form. The deadline is met if you send back the Products before the period of 14 days has expired. Your legal rights regarding defective Products (those that are faulty or mis-described) are not affected by your rights of return and refund in this Article 4 or by anything in these General Conditions of Sales.

4.5 Warranties
Machines purchased are guaranteed by the machine manufacturer pursuant to the warranty conditions listed in the original Product documentation. Please consult your Product documentation for detailed information on the manufacturer's warranty, which is without prejudice to any of your statutory legal rights.

4.6 After-Sales Services
You are responsible for the standard maintenance and cleaning of any machine you purchase from us. Given the technical characteristics of the machines and for safety reasons, repairs must only be performed by the manufacturer's after sales service personnel, in accordance with the conditions specific to each machine. The manufacturer and Nespresso shall be released from any liability resulting from a modification, repair, addition and/or replacement of spare parts on the machine by any person other than the sales service department.

If you encounter any problems or have any questions concerning the functioning, maintenance or after-sales service of your machine, please contact our Customer Relationship Centre on 0800 442 442 (UK Freephone) for advice and assistance. If your requirements are complex, Nespresso may collect your machine at a pre-arranged time, organise the loan of a machine and bring back your machine when repaired at the chosen address.

5. LIABILITY

The photographs and texts illustrating and describing the Products on this Website are non-contractual and for information purposes alone. Nespresso shall not be liable in case of errors or omissions in the photographs or texts displayed on this Website. Without limiting the scope of these General Conditions of Sales and to the extent permitted by applicable law, Nespresso's liability for losses you suffer as a result of our breach of these General Conditions of Sales or our negligence shall be no greater in amount than the purchase price of the Products in respect of which damages are claimed.

Nespresso is only responsible for any loss or damage you suffer which is a foreseeable consequence of our breach of these General Conditions of Sales or our negligence. We are not responsible for any loss or damage which is not foreseeable.

Loss or damage is foreseeable if it is an obvious consequence of our breach or where it could be contemplated by you and us at the time your order is accepted by us Product We expressly exclude any liability for any loss or damage which may be incurred by you as a result of your breach of these General Conditions of Sales. We only supply the Products for personal and private use and you agree not to use the Products for any commercial, business or resale purposes. We have no liability to you for any loss of profit, loss of business, business interruption or loss of business opportunity.

Nothing in these General Conditions of Sales exclude or limits our liability for: (i) death or personal injury caused by our negligence; (ii) fraud or fraudulent misrepresentation; (iii) defective Products under the Consumer Protection Act 1987; or (iv) for any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.

6. FORCE MAJEURE

Nespresso will make every reasonable effort to fulfil its obligations. However, Nespresso cannot be held responsible or liable for delays or failure to deliver caused by circumstances beyond its reasonable control ("force majeure"). Such circumstances include without limitation strikes and industrial action by third parties, civil commotion, riots, wars, natural catastrophes or any others that make impracticable or impossible the Production, transportation or delivery of Products. In the event of a delay caused by force majeure, Nespresso's obligations will be suspended and the time for performance of our obligations will be extended for the duration of the event. Nespresso will perform its obligations as soon as reasonably possible, and it reserves the right to allocate any remaining Product supply among customers in a fair and reasonable manner. If we cannot perform our obligations due to such an event, you may cancel your contract. To cancel, please contact us. You will have to return (at our cost) any relevant Products you have already received and we will refund the price you have paid, including delivery charges.

7. SEVERABILITY

If any provision or part-provision of these General Conditions of Sale is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any modification to or deletion of a provision or part-provision under this clause shall not affect the validity and enforceability of the rest of these General Conditions of Sale.

8. LAW AND FORUM

The present General Conditions of Sales (and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) and your purchase of Products from Nespresso shall be governed by and construed in accordance with the laws of England. Any dispute or claim arising out of or in connection with General Conditions of Sales or your purchase of Products from Nespresso (including non-contractual disputes or claims) shall be subject to the non-exclusive jurisdiction of the courts of England. If you are a consumer resident in Northern Ireland, you may also bring proceedings in Northern Ireland and if you are a resident in Scotland, you may also bring proceedings in Scotland.

Statutory Withdrawal Form

Withdrawal form (Complete and return this form only if you wish to withdraw from the contract)

To Nespresso UK Ltd, 1 City Place, Gatwick, England, RH6 0PA:
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*):
Ordered on (*)/received on (*):
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s) (only if this form is notified on paper):
Date:
(*) delete as appropriate

These terms and conditions (T&C’s) govern your agreement with Nespresso UK for a Nespresso subscription plan. By choosing to purchase a Nespresso subscription plan you accept these supplementary Terms and Conditions. These supplementary Terms and Conditions apply in addition to the General Conditions of Sale, which can be accessed here: www.nespresso.com/uk/en/legal. Definition of plans

Nespresso has five types of subscription plans.

Please click to access the T&C’s for the plan you purchased:

• Coffee Subscription Plan

• Machine Subscription Plan

• Box Subscription Plan

• Nespresso Plus (Machine) Subscription Plan

• Nespresso Plus (Coffee) Subscription Plan

GENERAL TERMS AND CONDITIONS FOR ALL NESPRESSO SUBSCRIPTION PLANS

UPDATED SEPTEMBER 2021 – SUPERCEDES ALL PREVIOUS TERMS AND CONDITIONS

NEW 24-MONTH TERM AGREEMENTS AND NEW PLANS

1. Who can subscribe?

Customers must be at least 18 years old and reside in the UK, CI & IoM. There is a limit of one Nespresso Machine Subscription Plan and one Nespresso Coffee Subscription Plan (or one Box Subscription Plan) per Nespresso Member.

2. How do the payments work?

Your Nespresso coffee subscription plan has a fixed cost which will be charged to you through a monthly fee. This monthly fee is fixed and varies depending on the subscription plan you select. If you already have Nespresso credit on your account, this cannot be used to purchase a new Subscription product.

3. Do I have to be a Nespresso Member to purchase a subscription plan?

If you are not already a Nespresso Member, you will need to register via Nespresso.com or at one of our Boutiques to sign up for any of our subscription plans.

4. Definition of Nespresso Credit

Each month, you will receive a fixed amount of Nespresso Credit that you can use to purchase Nespresso coffee, accessories or coffee machines on Nespresso.com, by phone, or in our Nespresso Boutiques. Nespresso Credit is non-refundable and non-transferable and may not be exchanged for a cash equivalent. You can check your current balance of Nespresso Credit by logging into your account on Nespresso.com or visiting one of our Boutiques. Nespresso reserves the right to terminate the payment of the extra Nespresso Credit at any time without giving any reason, or prior notice.

5. What happens if I don’t have enough Nespresso Credit to meet the minimum order size for coffee orders?

We understand that your monthly subscription plan may not always provide enough Nespresso Credit to meet the minimum order requirements of 50 capsules for delivered orders (placed via nespresso.com, Nespresso App or Nespresso Customer Relationship Centre on 0800 442 442 (UK), so you could consider:

• Opting to use your Nespresso Credit plus your credit card to make up the extra. This way you can still enjoy the benefits of your subscription plan and your Nespresso coffee and accessories.

• Opting to order coffee via your subscription plan every two (2) or more months (with no impact on your coffee’s freshness).

• Accumulate your Nespresso Credit to save for your favourite Nespresso coffee and accessories.

6. Failed payments

If you fail to pay the monthly fee, Nespresso’s automated system will reattempt again until successful for three consecutive days. Any outstanding balance will be carried forward so the next payment due will be for the previous month and the current month. Nespresso UK will freeze access to your Nespresso account after two failed monthly payments until such payment is made. If no payment is received your subscription will then be terminated.

7. Security checks

To ensure that your credit card is not being used without your consent, we reserve the right to validate name, address and other personal information supplied by you during the order process against appropriate third-party databases.

We also reserve the right to perform a credit check. By accepting these supplementary Terms and Conditions you consent to such checks being made. In performing these checks, personal data provided by you may be disclosed to a registered Credit Reference Agency (CRA) who may keep a record of that information.

8. Terminating your subscription

If you wish to terminate your subscription, you may do so by accessing your My Account/My Subscriptions section on Nespresso.com, by contacting our Customer Relationship Centre on 0800 442 442 or by visiting a Nespresso Boutique. You will not be entitled to a refund for any monthly fees already paid at the date of termination. If you decide to cancel your subscription, this does not affect your statutory rights.

9. After the termination

After the termination of your subscription, any remaining Nespresso Credit will still be available for you to spend and will expire after two years, unless the credit has been refunded to you.

10. Terms of use

Nespresso reserves the right to change the subscription Terms and Conditions at any time and at our sole discretion. Should that be the case, we will provide adequate notification to subscribers affected by any such change.

NESPRESSO COFFEE SUBSCRIPTION PLAN TERMS AND CONDITIONS

1. How much is it?

The amount you pay will vary depending on the subscription plan you select and will be fixed on a monthly basis.

2. When are payments due?

The first monthly fee is due at the time you sign up to the Nespresso subscription plan. The monthly fee is to be paid by credit/debit card. The subsequent monthly fees will be payable every month on the same day of the month as when your subscription was activated if you pay by credit/debit card. If you chose Direct Debit the fee will be taken on the same day of the month (+ 7 days).

3. What’s included in the Nespresso coffee subscription plan?

You will receive monthly credit equal to the fee you pay. In addition, as a benefit for subscribing, you will also receive extra Nespresso Credit of 10% in your account each month. In return for the monthly fee, you can regularly select Nespresso capsules, accessories or coffee machines, which you can purchase using your Nespresso Credit as described below. A minimum order of 50 capsules is required for delivered orders (placed via nespresso.com, Nespresso App or Nespresso Customer Relationship Centre on 0800 442 442 (UK)). Nespresso Subscription Plan also includes free delivery on all coffee orders of 50 capsules or more. However, if an order is placed for accessories or Food & Bites only (with no coffee purchased) a delivery charge may be applicable.

4. Nespresso Credit

You will receive monthly credit equal to the fee you pay. In addition, as a benefit for subscribing, you will also receive extra Nespresso Credit of 10% in your account each month. All the Nespresso Credit you are eligible for will be added to the Nespresso Account that is linked to your Nespresso Subscription each month within 4 days of receipt of the monthly fee in cleared funds.

5. How long does the Nespresso coffee subscription plan last?

The Nespresso coffee subscription plan can be cancelled at any time with no charge to you. It can be terminated by contacting our Customer Relationship Centre on 0800 442 442, by sending an email confirmation to one@nespresso.com or using the “Cancel” button in “My Account”.

NESPRESSO MACHINE SUBSCRIPTION PLAN TERMS AND CONDITIONS

1. How much is it?

You will purchase a Nespresso coffee machine for a nominal fee of £1 and the amount you pay will vary depending on the subscription plan you select.

2. When are payments due?

The first monthly fee will be payable at the time you sign up to the plan. The monthly fee may be paid by Direct Debit or by debit/credit card. The subsequent monthly fees will be payable every month on the same day of the month as when your subscription was activated if you pay by credit/debit card. If you chose Direct Debit the fee will be taken on the same day of the month (+ 7 days).

3. What’s included in the Nespresso machine subscription plan?

You will purchase a Nespresso coffee machine for £1. Provided you pass our security and credit checks, the Nespresso machine that goes with your plan will be dispatched or handed to you (if purchased in a Nespresso Boutique) upon receipt of your first monthly fee in cleared funds. In return for the monthly fee included in your plan, you can regularly purchase Nespresso capsules, accessories or coffee machines, by using your Nespresso Credit as described below.

4. Nespresso Credit

Each month, you will receive a fixed amount of Nespresso Credit that you can use to purchase Nespresso coffee or accessories on Nespresso.com, by phone, or in our Nespresso Boutiques. The amount of Nespresso Credit you receive is equal to the monthly fee for the subscription plan. All the Nespresso Credit you are eligible for will be added to the Nespresso account that is linked to your Nespresso Account each month within 4 days of receipt of the monthly fee in cleared funds.

5. How long does the Nespresso machine subscription plan last?

The Nespresso machine subscription plan will go on for as long as you continue to make your monthly payments and the contract will continue to roll until cancelled. It can be terminated by contacting our Customer Relationship Centre on 0800 442 442 or sending an email confirmation to one@nespresso.com at any time after the initial 24 months without any penalties for you or using the “Cancel” button in “My Account”. See Paragraph 7 below for more details.

6. Cooling off period

You have the right to change your mind and cancel your plan, without giving any reason, within 14 days of the day your Plan (or that of a person nominated by you) being activated (the “Cooling Off Period”). You also have the right to change your mind and return your unused machine without giving any reason, within 14 days of the day your subscription (or that of a person nominated by you) being activated. To exercise this right, you must inform us of your decision by a clear statement during the Cooling Off Period. You can contact our Customer Relationship Centre on 0800 442 442, or email one@nespresso.com. If you cancel your Plan during the Cooling Off Period, we will repay to you all payments received from you, including delivery charges (except for supplementary costs arising if you chose a type of delivery other than our least expensive standard delivery). We will repay you using the same method of payment as you used to pay us. You will not incur any fees as a result of the repayment. You must send back, or hand over to us, the unused Nespresso machine and any capsules that you have received, or that were in transit at the time you notified us that you were exercising your right to cancel. We will make the repayment without undue delay, and in any event no later than 14 days after we have received the Nespresso machine and any capsules back from you, or, if earlier, 14 days after you provide evidence that you have returned them. If you cancel before you have received the Nespresso machine or any capsules, we will repay you within 14 days of the date you inform us that you are cancelling the Nespresso subscription plan. We may withhold repayment until we have received the unused Nespresso machine and any capsules back from you. If you return your machine, any Nespresso Credit that you received each month for the purchase of a Nespresso machine subscription will also stop.

7. Cancellation Penalties

If you have purchased a machine as part of your Plan and wish to terminate your Plan before the end of the initial 24 month Term, you may do so by contacting our Customer Relationship Centre on 0800 442 442 or by visiting a Nespresso Boutique, or by emailing one@nespresso.com . If you terminate before you have paid all 24 Monthly Fees, you will be required to pay a Termination Fee. The Termination Fee will be the appropriate Termination Fee for your selected Plan (which is £70 for the £20 Plan, £110 for the £25 Plan, £140 for the £30 Plan, £160 for the £35 Plan, £200 for the £45 Plan, £350 for the £55 Plan and £550 for the £70 Plan). You will not be entitled to a refund for any Monthly Fees already paid at the date of termination. This does not affect your statutory right to cancel your Plan or return your unused Nespresso machine within 14 days of the Plans activation or receipt of the Nespresso machine.

BOX SUBSCRIPTION PLAN TERMS AND CONDITIONS

1. How much is it?

The fee will be equal to the subscription plan you select and will be fixed on a monthly basis.

2. Where can I purchase a Nespresso subscription box plan?

The plan can be purchased in selected trade partners’ retail stores, however not via Nespresso.com or Nespresso Boutiques.

3. How do I redeem the code in my box?

When you purchase your subscription box, you will receive a unique redeemable code inside. You will connect to nespresso.com/coffee-subscription-box and then you can use the redeemable code towards the payment of the first monthly fee. You will have to pay a one-time validation fee of £1 at the checkout which will be refunded to you in Nespresso Credit.

4. What else do I need to know about the online process?

You will be asked to confirm your acceptance of the Terms and Conditions and Privacy Policy. Once your plan is activated and the Nespresso Credit is added to your account you will receive a confirmation email.

5. When are payments due?

Your first monthly fee will appear as Nespresso credit on your account as soon as your subscription is activated online. The subsequent monthly fees will be payable every month on the same day of the month as when your subscription was activated. The monthly fees are to be paid by credit/debit card.

6. What’s included in the Nespresso box subscription plan?

By purchasing a box coffee subscription plan, you will receive an equal amount in Nespresso Credit as soon as your subscription is activated online. As a benefit for subscribing an additional 10% Nespresso Credit will be added to your account. A minimum order of 50 capsules is required for delivered orders (placed via nespresso.com, Nespresso App or Nespresso Customer Relationship Centre on 0800 442 442 (UK)). Nespresso Subscription Plan also includes free delivery on all coffee orders of 50 capsules or more. However, if an order is placed for accessories or Food & Bites only (with no coffee purchased) a delivery charge may be applicable.

7. Nespresso Credit

Each month, you will receive a fixed amount of Nespresso Credit that you can use to purchase Nespresso coffee or accessories on nespresso.com, by phone, or in our Nespresso Boutiques. The amount of Nespresso Credit you receive is equal to the monthly fee for the subscription plan. N.B. Nespresso Credit cannot be redeemed in our trade partners’ retail stores and must be used at one of the Nespresso Direct Channels as listed above. All the Nespresso Credit you are eligible for will be added to the Nespresso Account that is linked to your Nespresso Subscription each month within 4 days of receipt of the monthly fee in cleared funds.

8. How long does the Nespresso box subscription plan last?

The Nespresso box subscription plan will go on for as long as you continue to make your monthly payments and the contract will continue to roll until cancelled. It can be terminated by contacting our Customer Relationship Centre on 0800 442 442, by sending an email confirmation to one@nespresso.com or using the “Cancel” button in “My Account”.

9. Return of the box

If the box is returned, then a refund can only be provided if the seal is not broken. In the event that the seal is broken, a refund will not be given.

NESPRESSO PLUS (MACHINE) SUBSCRIPTION PLAN TERMS AND CONDITIONS

1. How much is it?

You will purchase a Nespresso coffee machine for a discounted fee and the amount you pay will vary depending on the subscription plan you select.

2. When are payments due?

The first monthly fee and discounted price of machine will be payable at the time you sign up to the plan. The monthly fee may be paid by Direct Debit or by debit/credit card. The subsequent monthly fees will be payable every month on the same day of the month as when your subscription was activated if you pay by credit/debit card. If you chose Direct Debit the fee will be taken on the same day of the month (+ 7 days).

3. What’s included in the Nespresso Plus machine subscription plan?

You will purchase a Nespresso coffee machine for a discounted fee. Provided you pass our security and credit checks, the Nespresso machine that goes with your plan will be dispatched or handed to you (if purchased in a Nespresso Boutique) upon receipt of your first monthly fee in cleared funds. In return for the monthly fee included in your plan, you can regularly purchase Nespresso capsules, accessories or coffee machines, by using your Nespresso Credit as described below.

4. Nespresso Credit

Each month, you will receive a fixed amount of Nespresso Credit that you can use to purchase Nespresso coffee or accessories on Nespresso.com, by phone, or in our Nespresso Boutiques. The amount of Nespresso Credit you receive is equal to the monthly fee for the subscription plan. All the Nespresso Credit you are eligible for will be added to the Nespresso account that is linked to your Nespresso Account each month within 4 days of receipt of the monthly fee in cleared funds.

5. How long does the Nespresso Plus machine subscription plan last?

The Nespresso Plus machine subscription plan will go on for as long as you continue to make your monthly payments and the contract will continue to roll until cancelled. It can be terminated by contacting our Customer Relationship Centre on 1800 812 660 or sending an email confirmation to one@nespresso.com at any time.

6. Cooling off period

You have the right to change your mind and cancel your plan, without giving any reason, within 14 days of the day your Plan (or that of a person nominated by you) being activated (the “Cooling Off Period”). You also have the right to change your mind and return your unused machine without giving any reason, within 14 days of the day your subscription (or that of a person nominated by you) being activated. To exercise this right, you must inform us of your decision by a clear statement during the Cooling Off Period. You can contact our Customer Relationship Centre on 0800 442 442, or email one@nespresso.com. If you cancel your Plan during the Cooling Off Period, we will repay to you all payments received from you, including delivery charges (except for supplementary costs arising if you chose a type of delivery other than our least expensive standard delivery). We will repay you using the same method of payment as you used to pay us. You will not incur any fees as a result of the repayment. You must send back, or hand over to us, the unused Nespresso machine and any capsules that you have received, or that were in transit at the time you notified us that you were exercising your right to cancel. We will make the repayment without undue delay, and in any event no later than 14 days after we have received the Nespresso machine and any capsules back from you, or, if earlier, 14 days after you provide evidence that you have returned them. If you cancel before you have received the Nespresso machine or any capsules, we will repay you within 14 days of the date you inform us that you are cancelling the Nespresso subscription plan. We may withhold repayment until we have received the unused Nespresso machine and any capsules back from you. If you return your machine, any Nespresso Credit that you received each month for the purchase of a Nespresso machine subscription will also stop.

NESPRESSO PLUS (COFFEE) SUBSCRIPTION PLAN TERMS AND CONDITIONS

1. How much is it?

The amount you pay will vary depending on the subscription plan you select and will be fixed on a monthly basis.

2. When are payments due?

The first monthly fee is due at the time you sign up to the Nespresso subscription plan. The monthly fee is to be paid by credit/debit card. The subsequent monthly fees will be payable every month on the same day of the month as when your subscription was activated if you pay by credit/debit card. If you chose Direct Debit the fee will be taken on the same day of the month (+ 7 days).

3. What’s included in the Nespresso coffee subscription plan?

You will receive monthly credit equal to the fee you pay. In addition, as a benefit for subscribing, you will also receive a complimentary sleeve tailored to your coffee preference with each order (max monthly) of 70 capsules. In return for the monthly fee, you can regularly select Nespresso capsules, accessories or coffee machines, which you can purchase using your Nespresso Credit as described below. A minimum order of 50 capsules is required for delivered orders (placed via nespresso.com, Nespresso App or Nespresso Customer Relationship Centre on 0800 442 442 (UK)). Nespresso Subscription Plan also includes free delivery on all coffee orders of 50 capsules or more. However, if an order is placed for accessories or Food & Bites only (with no coffee purchased) a delivery charge may be applicable.

4. Nespresso Credit

You will receive monthly credit equal to the fee you pay. In addition, as a benefit for subscribing, you will also receive a complimentary sleeve tailored to their coffee preference with each order (max monthly) of 70 capsules. All the Nespresso Credit you are eligible for will be added to the Nespresso Account that is linked to your Nespresso Subscription each month within 4 days of receipt of the monthly fee in cleared funds.

5. How long does the Nespresso Plus coffee subscription plan last?

The Nespresso Plus coffee subscription plan can be cancelled at any time with no charge to you. It can be terminated by contacting our Customer Relationship Centre on 0800 442 442, by sending an email confirmation to one@nespresso.com or using the “Cancel” button in “My Account”.

These terms and conditions (T&C’s) govern your agreement with Nespresso UK for a Nespresso subscription plan. By choosing to purchase a Nespresso subscription plan you accept these supplementary Terms and Conditions. These supplementary Terms and Conditions apply in addition to the General Conditions of Sale, which can be accessed here: www.nespresso.com/ie/en/legal. Definition of plans Nespresso has five types of subscription plans.

Please click to access the T&C’s for the plan you purchased:

• Coffee Subscription Plan

• Machine Subscription Plan

• Box Subscription Plan

• Nespresso Plus (Machine) Subscription Plan

• Nespresso Plus (Coffee) Subscription Plan

GENERAL TERMS AND CONDITIONS FOR ALL NESPRESSO SUBSCRIPTION PLANS UPDATED SEPTEMBER 2021 – SUPERCEDES ALL PREVIOUS TERMS AND CONDITIONS NEW 24-MONTH TERM AGREEMENTS AND NEW PLANS

1. Who can subscribe?

Customers must be at least 18 years old and reside in the Republic of Ireland. There is a limit of one Nespresso Machine Subscription Plan and one Nespresso Coffee Subscription Plan (or one Box Subscription Plan) per Nespresso Member.

2. How do the payments work?

Your Nespresso coffee subscription plan has a fixed cost which will be charged to you through a monthly fee. This monthly fee is fixed and varies depending on the subscription plan you select. If you already have Nespresso credit on your account, this cannot be used to purchase a Subscription product.

3. Do I have to be a Nespresso Member to purchase a subscription plan?

If you are not already a Nespresso Member, you will need to register via Nespresso.com or at one of our Boutiques to sign up for any of our subscription plans.

4. Definition of Nespresso Credit

Each month, you will receive a fixed amount of Nespresso Credit that you can use to purchase Nespresso coffee, accessories or coffee machines on Nespresso.com, by phone, or in our Nespresso Boutiques. Nespresso Credit is non-refundable and non-transferable and may not be exchanged for a cash equivalent. You can check your current balance of Nespresso Credit by logging into your account on Nespresso.com or visiting one of our Boutiques. Nespresso reserves the right to terminate the payment of the extra Nespresso Credit at any time without giving any reason, or prior notice.

5. What happens if I don’t have enough Nespresso Credit to meet the minimum order size for coffee orders?

We understand that your monthly subscription plan may not always provide enough Nespresso Credit to meet the minimum order requirements of 50 capsules for delivered orders (placed via nespresso.com, Nespresso App or Nespresso Customer Relationship Centre on 1800 812 660, so you could consider:

• Opting to use your Nespresso Credit plus your credit card to make up the extra. This way you can still enjoy the benefits of your subscription plan and your Nespresso coffee and accessories.

• Opting to order coffee via your subscription plan every two (2) or more months (with no impact on your coffee’s freshness).

• Accumulate your Nespresso Credit to save for your favourite Nespresso coffee and accessories.

6. Failed payments

If you fail to pay the monthly fee, Nespresso’s automated system will reattempt again until successful for three consecutive days. Any outstanding balance will be carried forward so the next payment due will be for the previous month and the current month. Nespresso UK will freeze access to your Nespresso account after two failed monthly payments until such payment is made. If no payment is received your subscription will then be terminated.

7. Security checks

To ensure that your credit card is not being used without your consent, we reserve the right to validate name, address and other personal information supplied by you during the order process against appropriate third-party databases.

We also reserve the right to perform a credit check. By accepting these supplementary Terms and Conditions you consent to such checks being made. In performing these checks, personal data provided by you may be disclosed to a registered Credit Reference Agency (CRA) who may keep a record of that information.

8. Terminating your subscription

If you wish to terminate your subscription, you may do so by accessing your My Account/My Subscriptions section on Nespresso.com, by contacting our Customer Relationship Centre on 1800 812 660 or by visiting a Nespresso Boutique. You will not be entitled to a refund for any monthly fees already paid at the date of termination. If you decide to cancel your subscription, this does not affect your statutory rights.

9. After the termination

After the termination of your subscription, any remaining Nespresso Credit will still be available for you to spend and will expire after two years, unless the credit has been refunded to you.

10. Terms of use

Nespresso reserves the right to change the subscription Terms and Conditions at any time and at our sole discretion. Should that be the case, we will provide adequate notification to subscribers affected by any such change.

NESPRESSO COFFEE SUBSCRIPTION PLAN TERMS AND CONDITIONS

1. How much is it?

The amount you pay will vary depending on the subscription plan you select and will be fixed on a monthly basis.

2. When are payments due?

The first monthly fee is due at the time you sign up to the Nespresso subscription plan. The monthly fee is to be paid by credit/debit card. The subsequent monthly fees will be payable every month on the same day of the month as when your subscription was activated if you pay by credit/debit card. If you chose Direct Debit the fee will be taken on the same day of the month (+ 7 days).

3. What’s included in the Nespresso coffee subscription plan?

You will receive monthly credit equal to the fee you pay. In addition, as a benefit for subscribing, you will also receive extra Nespresso Credit of 10% in your account each month. In return for the monthly fee, you can regularly select Nespresso capsules, accessories or coffee machines, which you can purchase using your Nespresso Credit as described below. A minimum order of 50 capsules is required for delivered orders (placed via nespresso.com, Nespresso App or Nespresso Customer Relationship Centre on 1800 812 660). Nespresso Subscription Plan also includes free delivery on all coffee orders of 50 capsules or more. However, if an order is placed for accessories or Food & Bites only (with no coffee purchased) a delivery charge may be applicable.

4. Nespresso Credit

You will receive monthly credit equal to the fee you pay. In addition, as a benefit for subscribing, you will also receive extra Nespresso Credit of 10% in your account each month. All the Nespresso Credit you are eligible for will be added to the Nespresso Account that is linked to your Nespresso Subscription each month within 4 days of receipt of the monthly fee in cleared funds.

5. How long does the Nespresso coffee subscription plan last?

The Nespresso coffee subscription plan can be cancelled at any time with no charge to you. It can be terminated by contacting our Customer Relationship Centre on 1800 812 660, by sending an email confirmation to one@nespresso.com or using the “Cancel” button in “My Account”.

NESPRESSO MACHINE SUBSCRIPTION PLAN TERMS AND CONDITIONS

1. How much is it?

You will purchase a Nespresso coffee machine for a nominal fee of €1 and the amount you pay will vary depending on the subscription plan you select.

2. When are payments due?

The first monthly fee will be payable at the time you sign up to the plan. The monthly fee may be paid by Direct Debit or by debit/credit card. The subsequent monthly fees will be payable every month on the same day of the month as when your subscription was activated if you pay by credit/debit card. If you chose Direct Debit the fee will be taken on the same day of the month (+ 7 days).

3. What’s included in the Nespresso machine subscription plan?

You will purchase a Nespresso coffee machine for €1. Provided you pass our security and credit checks, the Nespresso machine that goes with your plan will be dispatched or handed to you (if purchased in a Nespresso Boutique) upon receipt of your first monthly fee in cleared funds. In return for the monthly fee included in your plan, you can regularly purchase Nespresso capsules, accessories or coffee machines, by using your Nespresso Credit as described below.

4. Nespresso Credit

Each month, you will receive a fixed amount of Nespresso Credit that you can use to purchase Nespresso coffee or accessories on Nespresso.com, by phone, or in our Nespresso Boutiques. The amount of Nespresso Credit you receive is equal to the monthly fee for the subscription plan. All the Nespresso Credit you are eligible for will be added to the Nespresso account that is linked to your Nespresso Account each month within 4 days of receipt of the monthly fee in cleared funds.

5. How long does the Nespresso machine subscription plan last?

The Nespresso machine subscription plan will go on for as long as you continue to make your monthly payments and the contract will continue to roll until cancelled. It can be terminated by contacting our Customer Relationship Centre on 1800 812 660 or sending an email confirmation to one@nespresso.com at any time after the initial 24 months without any penalties for you or using the “Cancel” button in “My Account”. See Paragraph 7 below for more details.

6. Cooling off period

You have the right to change your mind and cancel your plan, without giving any reason, within 14 days of the day your Plan (or that of a person nominated by you) being activated (the “Cooling Off Period”). You also have the right to change your mind and return your unused machine without giving any reason, within 14 days of the day your subscription (or that of a person nominated by you) being activated. To exercise this right, you must inform us of your decision by a clear statement during the Cooling Off Period. You can contact our Customer Relationship Centre on 1800 812 660, or email one@nespresso.com. If you cancel your Plan during the Cooling Off Period, we will repay to you all payments received from you, including delivery charges (except for supplementary costs arising if you chose a type of delivery other than our least expensive standard delivery). We will repay you using the same method of payment as you used to pay us. You will not incur any fees as a result of the repayment. You must send back, or hand over to us, the unused Nespresso machine and any capsules that you have received, or that were in transit at the time you notified us that you were exercising your right to cancel. We will make the repayment without undue delay, and in any event no later than 14 days after we have received the Nespresso machine and any capsules back from you, or, if earlier, 14 days after you provide evidence that you have returned them. If you cancel before you have received the Nespresso machine or any capsules, we will repay you within 14 days of the date you inform us that you are cancelling the Nespresso subscription plan. We may withhold repayment until we have received the unused Nespresso machine and any capsules back from you. If you return your machine, any Nespresso Credit that you received each month for the purchase of a Nespresso machine subscription will also stop.

7. Cancellation Penalties

If you have purchased a machine as part of your Plan and wish to terminate your Plan before the end of the initial 24 month Term, you may do so by contacting our Customer Relationship Centre on 1800 812 660, or by visiting a Nespresso Boutique, or by emailing one@nespresso.com . If you terminate before you have paid all 24 Monthly Fees, you will be required to pay a Termination Fee. The Termination Fee will be the appropriate Termination Fee for your selected Nespresso subscription plan (which is €70 for the €20 Plan, €110 for the €25 Plan, €140 for the €30 Plan, €160 for the €35 Plan, €200 for the €45 Plan, €350 for the €55 Plan and €550 for the €70 Plan). You will not be entitled to a refund for any Monthly Fees already paid at the date of termination. This does not affect your statutory right to cancel your Plan or return your unused Nespresso machine within 14 days of the Plans activation or receipt of the Nespresso machine.

BOX SUBSCRIPTION PLAN TERMS AND CONDITIONSs

1. How much is it?

The fee will be equal to the subscription plan you select and will be fixed on a monthly basis.

2. Where can I purchase a Nespresso subscription box plan?

The plan can be purchased in selected trade partners’ retail stores, however not via Nespresso.com or Nespresso Boutiques.

3. How do I redeem the code in my box?

When you purchase your subscription box, you will receive a unique redeemable code inside. You will connect to nespresso.com/coffee-subscription-box and then you can use the redeemable code towards the payment of the first monthly fee. You will have to pay a one-time validation fee of €1 at the checkout which will be refunded to you in Nespresso Credit.

4. What else do I need to know about the online process?

You will be asked to confirm your acceptance of the Terms and Conditions and Privacy Policy. Once your plan is activated and the Nespresso Credit is added to your account you will receive a confirmation email.

5. When are payments due?

Your first monthly fee will appear as Nespresso credit on your account as soon as your subscription is activated online. The subsequent monthly fees will be payable every month on the same day of the month as when your subscription was activated. The monthly fees are to be paid by credit/debit card.

6. What’s included in the Nespresso box subscription plan?

By purchasing a box coffee subscription plan, you will receive an equal amount in Nespresso Credit as soon as your subscription is activated online. As a benefit for subscribing an additional 10% Nespresso Credit will be added to your account. A minimum order of 50 capsules is required for delivered orders (placed via nespresso.com, Nespresso App or Nespresso Customer Relationship Centre on 1800 812 660). Nespresso Subscription Plan also includes free delivery on all coffee orders of 50 capsules or more. However, if an order is placed for accessories or Food & Bites only (with no coffee purchased) a delivery charge may be applicable.

7. Nespresso Credit

Each month, you will receive a fixed amount of Nespresso Credit that you can use to purchase Nespresso coffee or accessories on nespresso.com, by phone, or in our Nespresso Boutiques. The amount of Nespresso Credit you receive is equal to the monthly fee for the subscription plan. N.B. Nespresso Credit cannot be redeemed in our trade partners’ retail stores and must be used at one of the Nespresso Direct Channels as listed above. All the Nespresso Credit you are eligible for will be added to the Nespresso Account that is linked to your Nespresso Subscription each month within 4 days of receipt of the monthly fee in cleared funds.

8. How long does the Nespresso box subscription plan last?

The Nespresso box subscription plan will go on for as long as you continue to make your monthly payments and the contract will continue to roll until cancelled. It can be terminated by contacting our Customer Relationship Centre on 1800 812 660, by sending an email confirmation to one@nespresso.com or using the “Cancel” button in “My Account”.

9. Return of the box

If the box is returned, then a refund can only be provided if the seal is not broken. In the event that the seal is broken, a refund will not be given.

NESPRESSO PLUS (MACHINE) SUBSCRIPTION PLAN TERMS AND CONDITIONS

1. How much is it?

You will purchase a Nespresso coffee machine for a discounted fee and the amount you pay will vary depending on the subscription plan you select.

2. When are payments due?

The first monthly fee and discounted price of machine will be payable at the time you sign up to the plan. The monthly fee may be paid by Direct Debit or by debit/credit card. The subsequent monthly fees will be payable every month on the same day of the month as when your subscription was activated if you pay by credit/debit card. If you chose Direct Debit the fee will be taken on the same day of the month (+ 7 days).

3. What’s included in the Nespresso Plus machine subscription plan?

You will purchase a Nespresso coffee machine for a discounted fee. Provided you pass our security and credit checks, the Nespresso machine that goes with your plan will be dispatched or handed to you (if purchased in a Nespresso Boutique) upon receipt of your first monthly fee in cleared funds. In return for the monthly fee included in your plan, you can regularly purchase Nespresso capsules, accessories or coffee machines, by using your Nespresso Credit as described below.

4. Nespresso Credit

Each month, you will receive a fixed amount of Nespresso Credit that you can use to purchase Nespresso coffee or accessories on Nespresso.com, by phone, or in our Nespresso Boutiques. The amount of Nespresso Credit you receive is equal to the monthly fee for the subscription plan. All the Nespresso Credit you are eligible for will be added to the Nespresso account that is linked to your Nespresso Account each month within 4 days of receipt of the monthly fee in cleared funds.

5. How long does the Nespresso Plus machine subscription plan last?

The Nespresso Plus machine subscription plan will go on for as long as you continue to make your monthly payments and the contract will continue to roll until cancelled. It can be terminated by contacting our Customer Relationship Centre on 1800 812 660 or sending an email confirmation to one@nespresso.com at any time.

6. Cooling off period

You have the right to change your mind and cancel your plan, without giving any reason, within 14 days of the day your Plan (or that of a person nominated by you) being activated (the “Cooling Off Period”). You also have the right to change your mind and return your unused machine without giving any reason, within 14 days of the day your subscription (or that of a person nominated by you) being activated. To exercise this right, you must inform us of your decision by a clear statement during the Cooling Off Period. You can contact our Customer Relationship Centre on 1800 812 660, or email one@nespresso.com. If you cancel your Plan during the Cooling Off Period, we will repay to you all payments received from you, including delivery charges (except for supplementary costs arising if you chose a type of delivery other than our least expensive standard delivery). We will repay you using the same method of payment as you used to pay us. You will not incur any fees as a result of the repayment. You must send back, or hand over to us, the unused Nespresso machine and any capsules that you have received, or that were in transit at the time you notified us that you were exercising your right to cancel. We will make the repayment without undue delay, and in any event no later than 14 days after we have received the Nespresso machine and any capsules back from you, or, if earlier, 14 days after you provide evidence that you have returned them. If you cancel before you have received the Nespresso machine or any capsules, we will repay you within 14 days of the date you inform us that you are cancelling the Nespresso subscription plan. We may withhold repayment until we have received the unused Nespresso machine and any capsules back from you. If you return your machine, any Nespresso Credit that you received each month for the purchase of a Nespresso machine subscription will also stop.

NESPRESSO PLUS (COFFEE) SUBSCRIPTION PLAN TERMS AND CONDITIONS

1. How much is it?

The amount you pay will vary depending on the subscription plan you select and will be fixed on a monthly basis.

2. When are payments due?

The first monthly fee is due at the time you sign up to the Nespresso subscription plan. The monthly fee is to be paid by credit/debit card. The subsequent monthly fees will be payable every month on the same day of the month as when your subscription was activated if you pay by credit/debit card. If you chose Direct Debit the fee will be taken on the same day of the month (+ 7 days).

3. What’s included in the Nespresso coffee subscription plan?

You will receive monthly credit equal to the fee you pay. In addition, as a benefit for subscribing, you will also receive a complimentary sleeve tailored to your coffee preference with each order (max monthly) of 70 capsules. In return for the monthly fee, you can regularly select Nespresso capsules, accessories or coffee machines, which you can purchase using your Nespresso Credit as described below. A minimum order of 50 capsules is required for delivered orders (placed via nespresso.com, Nespresso App or Nespresso Customer Relationship Centre on 1800 812 660 (ROI). Nespresso Subscription Plan also includes free delivery on all coffee orders of 50 capsules or more. However, if an order is placed for accessories or Food & Bites only (with no coffee purchased) a delivery charge may be applicable.

4. Nespresso Credit

You will receive monthly credit equal to the fee you pay. In addition, as a benefit for subscribing, you will also receive a complimentary sleeve tailored to their coffee preference with each order (max monthly) of 70 capsules. All the Nespresso Credit you are eligible for will be added to the Nespresso Account that is linked to your Nespresso Subscription each month within 4 days of receipt of the monthly fee in cleared funds.

5. How long does the Nespresso Plus coffee subscription plan last?

The Nespresso Plus coffee subscription plan can be cancelled at any time with no charge to you. It can be terminated by contacting our Customer Relationship Centre on 1800 812 660, by sending an email confirmation to one@nespresso.com or using the “Cancel” button in “My Account”.

1. Acceptance and Modification of the Terms of Use

1.1 Your access and use of the websites (the “Websites”) of Nestlé Nespresso S.A. (“Nespresso”), which includes Nespresso’s affiliated companies, are governed by the present terms of use (the “Terms of Use”). By accessing, browsing and using our Websites you acknowledge that you have read, understood and accepted, without reserve, these Terms of Use, as modified from time to time by us.

1.2 If we decide to modify our Terms of Use, we will post a new dated version on our Websites. Therefore, we invite you to consult these Terms of Use from time to time in order to familiarise yourself with any changes.

2. Copyright and Intellectual Property

2.1 The content of our Websites and namely but not exclusively the texts, marks, logos, diagrams, photographs, videos, sounds, music, layout, designs, know-how, technologies, products, and processes are the property of Nespresso or its affiliated companies or are used with the authorisation of the owners, and accordingly are protected by copyright, trademarks, patents and all other intellectual or industrial property rights which exist under applicable law.

2.2 Except as provided in Section 3 hereinafter, nothing contained on our Websites shall be interpreted or construed as granting you a licence or a right to use any such content of our Websites.

3. Use of the Websites

3.1 You may download, display or print the content of our Websites solely for personal, non-commercial use, thereby retaining and reproducing each and every copyright notice or other proprietary rights notice contained in any information or other material you download. Any other use, including the reproduction, modification, distribution, transmission, or broadcast of the content of the Websites, in whole or in part and by any means, is strictly prohibited, except upon prior written consent of Nespresso.

3.2 Nespresso neither warrants nor represents that your use of any content displayed on its Websites will not infringe rights of third parties.

4. Information Deemed Non-Confidential

4.1 Any personally identifying data and information that you may send via the Internet to our Websites are protected and treated according to our Privacy Policy. Nespresso invites you to read such Privacy Policy carefully before providing us with any such personally identifying data and information.

4.2 Any other information or material communicated to Nespresso through the Internet, by electronic mail or otherwise, including any data, questions, comments, suggestions, ideas, graphics or the like, are and will be treated as non-confidential and non-proprietary. Anything you transmit or post becomes the property of Nespresso and may be freely used for any purpose, including, but not limited to, reproduction, disclosure, transmission, publication, broadcast and posting. Specifically, Nespresso is free to use any ideas, concepts, know-how, or techniques contained in any such communication you send to the Websites for any purpose whatsoever, including, but not limited to, developing, manufacturing, advertising and marketing products using such information. Any such use is without compensation to those providing the information, nor anyone else.

4.3 By submitting information, you are warranting that you own the material/content submitted, that it is not defamatory, and that Nespresso’s use will not violate any third party’s rights. Nespresso is under no obligation to use the information provided.

5. Disclaimer of Warranties

5.1 WITHOUT PREJUDICE TO SECTION 6 HEREINAFTER, ANY MATERIAL, INFORMATION AND ALL THAT YOU FIND ON THE WEBSITES ARE FURNISHED TO YOU “AS IS”, IN FUNCTION OF THEIR AVAILABILITY, AND WITHOUT GUARANTY OF ANY SORT, EXPRESS OR IMPLIED, INCLUDING, AMONG OTHERS, THE IMPLIED WARRANTY OF MERCHANTIBILITY, OR FITNESS FOR ANY PARTICULAR PURPOSE.

5.2 NESPRESSO DOES NOT GUARANTEE THAT ITS WEBSITES OR THEIR CONTENT WILL CORRESPOND TO YOUR EXPECTATIONS, WILL NOT BE INTERRUPTED, TIMELY, SECURE AND FREE OF ERROR.

5.3 SOME JURISDICTION MAY NOT ALLOW CERTAIN LIMITATIONS OF WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

5.4 Any advice or information, be it oral or written, obtained from Nespresso or during the use of services made available on the Sites, shall not give rise to any guarantees which are not expressly provided for in the present Terms of Use.

6. Limitation of Liability

6.1 You access, use, browse and navigate on our Websites at your own risk and peril.

6.2 YOU RECOGNISE AND ACCEPT THAT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE REGULATIONS, NEITHER NESPRESSO, ANY OF ITS AFFILIATED COMPANIES, NOR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING OR DELIVERING THE WEBSITES, MAY BE HELD LIABLE FOR ANY DIRECT, INDIRECT, OR CONSEQUENTIAL DAMAGES, ANY INJURY TO REPUTATION, COSTS, LOSSES, DECREASE IN TURNOVER OR PROFITS OR LIABILITIES OF ANY NATURE WHATSOEVER (EVEN IF THE ADVENT OF SUCH DAMAGE WAS KNOWN OR COULD HAVE BEEN KNOWN BY NESPRESSO), CAPABLE OF ARISING FROM YOUR ACCESS TO, OR USE OF, OR ON THE CONTRARY THE IMPOSSIBILITY TO USE, THE WEBSITES OR THEIR CONTENT.

6.3 ALL MATERIALS WHICH ARE DOWNLOADED OR OBTAINED BY ANY OTHER MANNER DURING THE USE OF OUR WEBSITES ARE AT YOUR OWN RISK AND PERIL. Nespresso assumes no liability for any damage or virus which could affect your computer equipment or other property by reason of your access to, use or downloading of any material from its Websites or for any illegal intrusion or intervention in the IT systems.

6.4 Nespresso reserves the right to interrupt or discontinue any or all of the functionality of its Websites. Nespresso accepts no responsibility or liability whatsoever for any interruption or discontinuance of any or all functionality of its Websites resulting from actions or omissions of Nespresso or any third party.

7. Change of Information

The content of our Websites may contain inaccuracies or errors. Nespresso reserves the right to make changes, corrections and/or improvements to such content any time without prior notice but does not assume any responsibility to do so.

8. Availability of Products / Services

Our Websites may contain information on Nespresso’s worldwide products and services, not all of which are available in every location. A reference to a Nespresso product or service on the Websites does not imply that such product or service is or will be available at your location.

9. Links

9.1 As a service to our visitors, our Websites may contain hypertext links leading to other websites that are not operated or controlled by Nespresso. Nespresso shall not be considered as responsible for these sites and declines all responsibility and liability in relation to their content, legality, accuracy or functions.

9.2 The creation of any hyperlink to our Websites is prohibited without prior written consent of Nespresso.

10. Miscellaneous

10.1 The present Terms of Use embody the entire agreement concluded between Nespresso and yourself concerning the access and the use of the Websites and their content. Any other terms or conditions issued by Nespresso and governing its relations with you, in particular relating to any service or purchase of product, shall supplement the Terms of Use; in the event of any inconsistency between them, the other terms or conditions shall prevail over these Terms of Use.

10.2 The fact that Nespresso tolerates a violation by yourself of one of the obligations set out in the Terms of Use, or does not enforce a right attributed to it thereunder or under the law shall not be construed as a waiver by it to invoke and enforce its rights.

10.3 In the event that any provision of the Terms of Use is considered to be illegal by law or regulation, existing or future, or by a court ruling, then such provision shall be considered as stricken, all other provisions of the Terms of Use maintaining full force and effect between yourself and Nespresso.

10.4 The headings of the provisions of the Terms of Use are for convenience alone and shall not alter or modify the terms and conditions in any manner.
 

Nestlé Nespresso S.A.
11/2005
© 2003 Nestlé Nespresso S.A. All rights reserved.

Terms and Conditions - Offers & Promotions

FULL TERMS AND CONDITIONS:

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information. Nespresso takes data protection seriously. By entering this promotion, participants confirm that they have read the Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the promotion, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. Open to UK residents, aged 18 or over, who visit one of the participating Nespresso Boutiques as below. Excludes employees of Nespresso UK Ltd and their immediate families, its agents or anyone else professionally connected with the promotion.

2. No purchase necessary. 2260 prizes have been allocated across the following participating Boutiques: Dublin Duke Street (150 prizes), Belfast (120), Regent Street (150), Birmingham Selfridges (120), Bristol (120), Edinburgh (150), Glasgow (150), Guildford (120), Liverpool (120), St Pancras (110), London Victoria (110), Manchester Trafford (130), Sheffield (120), One New Change (110), Solihull (120), Reading (120), White City (120) and Stratford (East London) (120).

3. Only one entry per person throughout the duration of the promotion and no one person may win more than one prize. The Promoter reserves the right at its sole discretion to disqualify any individual found to be attempting to circumvent this clause by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by the Promoter to be in violation of the terms and conditions; or to be acting in any manner deemed by the Promoter to be disruptive.

4. Participants have a chance to win one of the stated prizes during Boutique opening times from 22.11.21 to 31.12.21. Entry will be via the Augmented Reality Experience windows in participating Boutiques by scanning the promotional QR code. There are 2260 prizes available to be won in total across 18 participating Boutiques. Wins will be via random computer generated ‘winning moments’. Winners will be those who participate at the time that a ‘winning moment’ is generated (or first participant after a ‘winning moment’). Winners will receive a message on their mobile phone advising they have won which must be shown to the Coffee Specialist in the participating Boutique to claim their prize. Prizes must be claimed at the time of winning and cannot be claimed retrospectively, or at another Boutique. All prizes are available to be won. However, due to the random nature of the prize allocation, all prizes may be won before the stated end date.

5. The 2260 prizes available to be won each consist of one (1) Tote Bag, plus two (2) months’ free coffee subscription when a Nespresso Subscription Plan is activated by 31.03.22. The prize is valid for two months of the Nespresso Subscription Plan valued at £25/€30 only and cannot be used against any other plan. See Clause 14 below for more details relating to Nespresso Subscription Plans.

6. Nespresso does not accept any liability for loss or damages incurred, or responsibility for any claim, as a result of acceptance, use or enjoyment of the prize.

7. The prizes are as stated above. There are no cash or other alternatives will be available in lieu of the stated prizes. The prize must be accepted as offered, is non-transferable and subject to availability. The Promoter reserves the right to substitute a prize in whole, or part, with a prize of equal or greater value in the event of unforeseen circumstances, and/or withdraw or amend the promotion at any time without prior notice.

8. The Promoter reserves the right to withdraw or amend this promotion in the event of any unforeseen circumstances outside its reasonable control but will use all reasonable endeavours to minimise the effect to participants to avoid undue disappointment. This promotion and these terms are governed by English law and are subject to the exclusive jurisdiction of the English Courts. The decision of the Promoter in all matters connected to this draw is final and binding.

9. To the fullest extent possible in law, neither the Promoter nor agencies involved in this promotion will be liable for any loss or damage whatsoever caused by matters relating to this promotion.

10. The Promoter reserves the right to verify the winners and to refuse to award a prize or withdraw prize entitlement where there are reasonable grounds to believe there has been a breach of these terms and conditions or any instructions forming part of this promotion’s entry requirements or otherwise where a participant has gained unfair advantage in participating in the promotion or won using fraudulent means.

11. By taking part in the promotion, the winners agree that the Promoter may ask whether they want to participate in publicity relating to the promotion.

12. Subject to the winners’ consent and the Promoter’s Privacy Policy which can be found at: https://www.nespresso.com/uk/en/pages/legal , the surnames and counties of the verified winners will be available upon request by sending an email to: UKcrc.General@nespresso.com with the subject line “WINNER’S LIST: NESPRESSO FESTIVE AR EXPERIENCE INSTANT WIN” for a period of three (3) months following the end of the promotion. The Promoter reserves the right to refuse any or all such requests. If any winner objects to their information being published, then they can advise the Coffee Specialist at the time of collecting their prize or by contacting the Promoter by emailing: Ukcrc.General@nespresso.com, however, the Promoter may nevertheless disclose the information to the Advertising Standards Authority if required to do so.

13. Data Protection: Nespresso will only use the personal details supplied for the administration of the promotion and the auditing of the entries where necessary and for no other purpose, unless we have your consent/you have opted-in to receive future marketing communications. The surnames and counties of the verified winners will be made available as set out in Clause 10 above and the winner can object to this by emailing: Ukcrc.General@nespresso.com. Otherwise, your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. Click here for the Promoter’s Privacy Policy https://www.nespresso.com/uk/en/pages/legal. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: Ukcrc.General@nespresso.com.

14. How does the Coffee Subscription work?

The prize includes the first two months of Coffee Subscription free of charge. Thereafter, the Nespresso Coffee Subscription Plan will continue for as long as registrants continue to make their monthly payments and the contract will continue to roll until cancelled. It can be terminated by contacting the Nespresso Customer Relationship Centre on 1800 812 660 (ROI), by sending an email confirmation to one@nespresso.com, or using the “Cancel” button in “My Account”. In the event of the subscription plan being terminated before the two free months have been used, participants are unable to claim any cash or other alternative in lieu of the unused complimentary month(s).

14. 1 When are payments due?

The first two months’ fees will appear as Nespresso credit on the winners account as soon as the Subscription is activated. The subsequent monthly fees of £25/€30 will be payable every month on the same day of the month of the original Subscription activation date. The monthly fees must be paid by debit or with a credit card.

14.2. How can I cancel my Coffee Subscription?

Coffee Subscription Plans will continue for a long as monthly payments are made. If a participant decides that the Coffee Subscription by Nespresso is not for them, then the subscription can be terminated at any time without penalty by contacting the Nespresso Customer Relationship Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), or by visiting any Nespresso Boutique. However, there will be no refund for any monthly fees already paid at the date of termination. This prize is for two free months of one Nespresso Subscription Plan valued at £25/€30 only and cannot be used against any other plan, or across more than one plan. The monthly fee of £25/€30 will be fixed monthly for as long as the plan remains active. For full terms and conditions relating specifically to Nespresso Subscription Plans, please visit nespresso.com⁄subscription.

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick RH6 0PA.

BODY COPY FOR EMAIL/COMMS

HEADLINE:

Buy a Vertuo Plus machine, 100 pre-selected Vertuo capsules and a set of porcelain cups for £79 (usual price £306 when the items are purchase separately). Plus, get an Aeroccino 4 for half price when you purchase an additional 100 capsules by 31.12.21*

BODY COPY:

Between 01.11.21 and 23:59 on 31.12.21 you can buy a Vertuo Plus machine, 100 pre-selected Vertuo capsules and a set of porcelain cups for £79. Plus, get an Aeroccino 4 for half price when you purchase an additional 100 capsules by 31.12.21*

*T&Cs apply. Offer runs 01.11.21 to 23:59 on 31.12.21. See below for details.

ABRIDGED TERMS FOR EMAIL/COMMS

*Abridged Terms and Conditions: Open to Nespresso Professional customers (new and existing) in UK, CI & IoM. Registration required. Participants can purchase a Vertuo Plus machine, 100 pre-selected Vertuo Origins capsules and a set of porcelain cups (Ref: 3791) for £79, between 01.11.21 and 23:59 on 31.12.21. The 100 pre-selected mixed capsules will be at the discretion of Nespresso, subject to availability. Participants who go on to purchase an additional 100 capsules by 23:59 on 31.12.21 will also qualify for the offer of an Aeroccino 4 for half price when purchased within the same transaction as the 100 capsules. Not valid in conjunction with any other offer. Maximum one offer per account. Offer can only be claimed via https://www.nespresso.com/uk/en/offers/work-from-home-promotion. Further details of how to claim, and full terms and conditions, visit www.nespresso.com.

FULL TERMS & CONDITIONS

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information. Nespresso takes data protection seriously. By entering this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. Open to Nespresso Professional customers (new and existing) in UK, CI & IoM. Excludes employees and their immediate families of Nestlé SA, Nespresso, its agents or anyone professionally connected to the promotion.

2. Participants can purchase a Vertuo Plus machine, 100 pre-selected Vertuo Origins capsules and a set of porcelain cups (Ref: 3791) for £79 (usual price £360 when the items are purchase separately) between 01.11.21 and 23:59 on 31.12.21, subject to availability, while stocks of qualifying machines last. N.B. The 100 pre-selected Origins capsules may vary depending on stock availability. The pre-selection will be at the discretion of Nespresso and cannot be exchanged or substituted for any other variants. Participants who go on to purchase an additional 100 capsules of their choice by 23:59 on 31.12.21 will also qualify for the offer of an Aeroccino 4 for half price when purchased within the same transaction as the 100 capsules.

3. All qualifying orders must be placed via https://www.nespresso.com/uk/en/offers/work-from-home-promotion. Qualifying Nespresso Members are required to add the specially priced Nespresso Vertuo Plus machine to their basket together with the 100 mixed Vertuo capsules bundle and a set of porcelain cups (Ref: 3791). Participants who are not already Nespresso Members will be required to register to qualify for the offer. Participants will qualify for a maximum of one specially priced Vertuo Plus machine with 100 pre-selected Vertuo Origins capsules and a set of porcelain cups throughout the duration of the stated promotional period. The offer will be added automatically at checkout. Any additional purchases made during the promotional period, or purchases made outside of the promotional dates, will not qualify for the offer. The offer cannot be applied retrospectively.

4. No cash or other alternative available in lieu of the discount, except in the event of circumstances beyond its control, Nespresso reserve the right to offer an alternative item of equal value.

5. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the terms and conditions.

6. In the event of circumstances outside its reasonable control and only where circumstances make this unavoidable, Nespresso reserves the right to cancel or amend the promotion or these terms and conditions at any stage but will always endeavour to minimize the effect to participants in order to avoid undue disappointment. In the event of circumstances outside its control Nespresso reserve the right to offer alternative items of equal or greater value at any time during the promotional period.

7. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the participant to ensure the integrity of the promotion.

8. Those ordering and making claims on behalf of a company or business must be authorised to do so.

9. This Promotion cannot be used in conjunction with any other Nespresso promotion, offer or discount.

10. Data Protection: Nespresso will only use the personal details supplied for the administration of this promotion and no other purpose, unless we have your consent/you have opted-in to receive future marketing communications. Your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. Click here for the Promoter’s Privacy Policy https://www.nespresso.com/uk/en/pages/legal. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: Ukcrc.General@nespresso.com .

Promoter: NESPRESSO UK, 1 City Place, Gatwick, RH6 0PA

Gifting Friday 2021

FULL TERMS AND CONDITIONS

ADDENDUM:

Terms and Conditions updated on 29.11.21 with new closing date. Offer ends at 23:59 on 06.12.21, or when all allocated stock of the offer items has been depleted, whichever is sooner.

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information.

Nespresso takes data protection seriously. By participating in this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. Eligibility

This promotion is open to all residents of the UK, Channel Islands, Isle of Man and Republic of Ireland, aged 18 or over and excludes employees and their immediate families of Nestle S.A. and Nespresso, its agents or anyone professionally connected to the promotion. Participants must have purchased one of the qualifying Nespresso coffee machines and registered with Nespresso to qualify for the offer. In the event of out of stocks of these specific machines, participants will be advised at the point of purchase. The promotion will end at 23:59 on 06.12.21, or when all allocated stock of the specified machines has been depleted, whichever is sooner. There will be no alternative available in the event of out of stocks of all qualifying machines before the stated closing date.

Qualifying machines include:

• Vertuo Plus Deluxe + Aeroccino – from £249/€309 to £99/€109

• Vertuo Plus Aeroccino – from £229/€269 to £99/€109

• Manual Chrome + Aeroccino – from £269/€319 to £119/€129

To qualify for the special price as indicated above, the eligible Nespresso machine must be purchased between 12.11.21 and 06.12.21, subject to availability, while stocks last, directly from Nespresso Boutiques, from one of the Nespresso direct channels, including the Nespresso Customer Call Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), on-line at www.nespresso.com, or via the Nespresso App. Due to the continuing COVID-19 situation, participants should check their local Nespresso Boutique opening days and times as these may vary. This can be done using www.nespresso.com/uk/en/store-locator. This page is updated regularly with the latest information and news relating to Nespresso Boutiques. Offer not available via any other retail outlets and cannot be claimed via Café NESPRESSO or Nespresso Micro Boutiques.

In addition to the special price offer, participants will be eligible to qualify for the Nespresso Year End Promotion 2021 and will receive 100 complimentary pre-selected Vertuo capsules as a first gift, and two free months of Nespresso Coffee Subscription (1st & 6th month) worth £50/€60 as a second gift when they go on to register and and activate a Nespresso Coffee Subscription by 23:59 on 31.08.2022. The 100 complimentary Vertuo capsules will be made up of a pre-selected range chosen by Nespresso which cannot be changed/substituted for any other variants.

The special price promotion will be available on the specific Nespresso coffee machines as outlined above. The offer is not available on any other machines. The special price offer cannot be used in conjunction with the Nespresso&YOU Annual machine discount.

N.B. Those purchasing a machine without a Nespresso account (or not setting one up at the same time of purchase) will not be eligible to claim the pre-selected 100 complimentary Vertuo coffee capsules and two free months of Nespresso Coffee Subscription.

Maximum of one Nespresso Year End Promotion offer per machine purchased per Nespresso Member. Any additional machines purchased during the stated promotional period will not qualify for the offer. The qualifying Nespresso Coffee machine must be purchased in the UK, Channel Islands, Isle of Man or Republic of Ireland.

2. How to claim:

If one of the eligible Nespresso Vertuo Coffee Machines is purchased between 12.11.21 and 06.12.21, directly from Nespresso Boutiques, or from one of the Nespresso direct channels, including the Nespresso Customer Call Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), or on-line at www.nespresso.com, or via the Nespresso App, participants will qualify for the Nespresso Year End promotion. See www.nespresso.com/uk/en/legal for more details and full terms and conditions.

Via Customer Call Centre

- Qualifying Nespresso Members are required to call the Customer Call Centre to place their order for an eligible Nespresso Vertuo Next machine with a Coffee Specialist during the stated promotional dates. Participants who are not already Nespresso Members must register to qualify for the offer;

- The machine price discount will be applied and the pre-selected 100 complimentary Vertuo coffee capsules and Coffee Subscription Offer will be sent with their machine order.

Via www.Nespresso.com

- Qualifying Nespresso Members are required add an eligible Vertuo Next machine to their basket. Participants who are not already Nespresso Members will be required to register to qualify for the offer;

- The machine price discount will be applied automatically and the pre-selected 100 complimentary Vertuo coffee capsules and Coffee Subscription Offer will be sent with their machine order.

Via Nespresso Boutique

- Participants must visit their local Nespresso Boutique, register/be registered with Nespresso, and purchase one of the eligible Nespresso machines during the stated promotional dates;

- The machine price discount will be applied and the pre-selected 100 complimentary Vertuo coffee capsules and Coffee Subscription Offer will be given to the customer by the Coffee Specialist with their machine.

All qualifying claims to receive the pre-selected 100 complimentary Vertuo coffee capsules and the Coffee Subscription Offer, regardless of which channel the qualifying machine has been purchased from, must be received by no later than 23:59 on 14.02.2022, or at the Boutique closing time on that date.

3. How to activate the Nespresso Coffee Subscription Credit (incl. 1st & 6th month free) received together with the free coffee?

- If the qualifying participant goes on to register and activate a Nespresso Coffee Subscription Plan by no later than 23:59 on 31.08.2022 they will receive a second gift of their 1st and 6th month free of charge. Registration and activation of Coffee Subscription Plans can be made by visiting www.nespresso.com/uk/en/subscription/coffee-subscription and completing the activation process. Should the participant fail to register and activate a Coffee Subscription Plan by 23:59 on 31.08.2022 the offer of two free months will become null and void. Should the Coffee Subscription Plan be cancelled before the 6th month, customers will not be eligible for the free 6th month. No other alternative item or cash will be offered in the event of failure to activate the second element of the offer within the stated promotional period. Coffee Subscription Plan Terms and conditions apply. These can be viewed at www.nespresso.com/uk/en/legal.

4. How does the Coffee Subscription work?

The offer is for two free months of Coffee Subscription for the first and sixth month only. The Nespresso Coffee Subscription Plan will continue for as long as registrants continue to make their monthly payments and the contract will continue to roll until cancelled. It can be terminated by contacting the Nespresso Customer Relationship Centre on 1800 812 660 (ROI), by sending an email confirmation to one@nespresso.com, or using the “Cancel” button in “My Account”. In the event of the subscription plan being terminated before the free sixth (6th) month, participants are unable to claim any cash or other alternative in lieu of the unused complimentary month.

Coffee Subscription Plans will continue for a long as monthly payments are made. If a participant decides that the Coffee Subscription by Nespresso is not for them, then the subscription can be terminated at any time without penalty by contacting the Nespresso Customer Relationship Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), or by visiting any Nespresso Boutique. However, there will be no refund for any monthly fees already paid at the date of termination.

This offer is linked to the Nespresso Subscription Plan valued at £25/€30 only and cannot be used against any other plan. The monthly fee of £25/€30 will be fixed monthly for as long as the plan remains active.

4. 1 When are payments due?

The first monthly fee will appear as Nespresso credit on the participant’s account as soon as the Subscription is activated. The subsequent monthly fees of £25/€30 will be payable every month on the same day of the month of the original Subscription activation date. The monthly fees are to be paid by debit or credit card.

4.2. How can I cancel my Coffee Subscription?

Coffee Subscription Plans will continue for a long as monthly payments are made. If a participant decides that the Coffee Subscription by Nespresso is not for them, then the subscription can be terminated at any time without penalty by contacting the Nespresso Customer Relationship Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), or by visiting any Nespresso Boutique. However, there will be no refund for any monthly fees already paid at the date of termination.

For full terms and conditions relating specifically to Nespresso Subscription Plans, please visit nespresso.com⁄subscription.

5. Data Protection: Nespresso will only use the personal details supplied for the administration of this promotion and no other purpose, unless we have your consent/you have opted-in to receive future marketing communications. Your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. Click here for the Promoter’s Privacy Policy https://www.nespresso.com/uk/en/pages/legal . By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: Ukcrc.General@nespresso.com .

6. Disclaimer

- The complimentary Nespresso items are subject to stock availability and Nespresso reserve the right to supplement this offer with alternative items of equivalent value in the event of unforeseen circumstances or out of stock. No cash alternative will be available in lieu of the stated items.

7. Offer Restrictions

- This promotion cannot be used in conjunction with any other Nespresso promotion, offer or discount, including all Nespresso machine bundles and Nespresso Business Solution machines.

- This Promotion is valid for residents of UK, Channel Islands, Isle of Man and ROI only.

8. Nespresso reserves the right at its sole discretion to disqualify any individual found to be tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive.

9. Participants must register with Nespresso (if not registered previously) in order to qualify for this offer.

10. The offer is limited to one Nespresso machine purchase per participant/Nespresso customer account. If you buy more than one Nespresso machine featured in this promotion, during the stated promotional period, any additional machines, thereafter, will not qualify for the offer.

11. Those making claims on behalf of a company or business must be authorised to do so.

12. If a participant returns their machine within 14 days, or the order cancelled, their ability to claim the free items will become null and void. If the complimentary items have already been dispatched, these must be returned unused and in their original packaging within 14 days at the participant’s own cost.

All Nespresso products are subject to stock availability. For further information regarding this offer, please contact Nespresso on Freephone 0800 442 442 (UK)/ 1800 812 660 (ROI).

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick, RH6 0PA

FULL TERMS AND CONDITIONS:

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information.

Nespresso takes data protection seriously. By entering this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. Open to Nespresso Professional customers (new and existing) in UK, CI & IoM. Excludes employees and their immediate families of Nestlé SA, Nespresso, its agents or anyone professionally connected to the promotion.

2. Participants can purchase a Vertuo Plus machine, 100 pre-selected Vertuo Origins capsules and a set of porcelain cups (Ref: 3791) for £79 (usual price £360 when the items are purchase separately) between 01.11.21 and 23:59 on 31.12.21, subject to availability, while stocks of qualifying machines last. N.B. The 100 pre-selected Origins capsules may vary depending on stock availability. The pre-selection will be at the discretion of Nespresso and cannot be exchanged or substituted for any other variants. Participants who go on to purchase an additional 100 capsules of their choice by 23:59 on 31.12.21 will also qualify for the offer of an Aeroccino 4 for half price when purchased within the same transaction as the 100 capsules.

3. All qualifying orders must be placed via https://www.nespresso.com/uk/en/offers/work-from-home-promotion. Qualifying Nespresso Members are required to add the specially priced Nespresso Vertuo Plus machine to their basket together with the 100 mixed Vertuo capsules bundle and a set of porcelain cups (Ref: 3791). Participants who are not already Nespresso Members will be required to register to qualify for the offer. Participants will qualify for a maximum of one specially priced Vertuo Plus machine with 100 pre-selected Vertuo Origins capsules and a set of porcelain cups throughout the duration of the stated promotional period. The offer will be added automatically at checkout. Any additional purchases made during the promotional period, or purchases made outside of the promotional dates, will not qualify for the offer. The offer cannot be applied retrospectively.

4. No cash or other alternative available in lieu of the discount, except in the event of circumstances beyond its control, Nespresso reserve the right to offer an alternative item of equal value.

5. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the terms and conditions.

6. In the event of circumstances outside its reasonable control and only where circumstances make this unavoidable, Nespresso reserves the right to cancel or amend the promotion or these terms and conditions at any stage but will always endeavour to minimize the effect to participants in order to avoid undue disappointment. In the event of circumstances outside its control Nespresso reserve the right to offer alternative items of equal or greater value at any time during the promotional period.

7. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the participant to ensure the integrity of the promotion.

8. Those ordering and making claims on behalf of a company or business must be authorised to do so..

9. This Promotion cannot be used in conjunction with any other Nespresso promotion, offer or discount.

10. Data Protection: Nespresso will only use the personal details supplied for the administration of this promotion and no other purpose, unless we have your consent/you have opted-in to receive future marketing communications. Your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. Click here for the Promoter’s Privacy Policy https://www.nespresso.com/uk/en/pages/legal. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: Ukcrc.General@nespresso.com .

Promoter: NESPRESSO UK, 1 City Place, Gatwick, RH6 0PA

FULL TERMS AND CONDITIONS:

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information.

Nespresso takes data protection seriously. By entering this promotion, participants confirm that they have read the Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the promotion, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. Open to Nespresso customers based in UK, aged 18 or over, who visit the Nespresso Bluewater Boutique. Excludes employees of Nespresso UK Ltd and their immediate families, its agents or anyone else professionally connected with the promotion.

2. Only one entry per person throughout the duration of the promotion and no one person may win more than one prize. The Promoter reserves the right at its sole discretion to disqualify any individual found to be attempting to circumvent this clause by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by the Promoter to be in violation of the terms and conditions; or to be acting in any manner deemed by the Promoter to be disruptive.

3. Participants have a chance to win one of the stated prizes during Boutique opening times from 30.09.21 and 31.10.21. Entry will be via participation in the Recycling Overlap Reality Experience taking place with the Bluewater Boutique only. There are 40 prizes of a purple Caran D’Ache Pen made from recycled Nespresso capsules available to be won in total. The prizes will be won via an independently verified computer generated random ‘winning moments’. The person who takes part in the experience at the time that the pen appears on screen will be deemed a winner. Winners will receive a message on their phone screen which they must show to the coffee specialist to claim their prize. Prizes must be claimed at the time of winning and cannot be claimed retrospectively. No one person may win more than one prize. All prizes are available to be won. However, due to the random nature of the prize allocation, all prizes may be won before the stated end date.

4. Nespresso does not accept any liability for loss or damages incurred, or responsibility for any claim, as a result of acceptance, use or enjoyment of the prize.

5. The prizes are as stated above. There are no cash or other alternatives. The prize must be accepted as offered, is non-transferable and subject to availability. The Promoter reserves the right to substitute a prize in whole, or part, with a prize of equal or greater value in the event of unforeseen circumstances, and/or withdraw or amend the promotion at any time without prior notice.

6. The Promoter reserves the right to withdraw or amend this promotion in the event of any unforeseen circumstances outside its reasonable control but will use all reasonable endeavours to minimise the effect to participants to avoid undue disappointment. This promotion and these terms are governed by English law and are subject to the exclusive jurisdiction of the English Courts. The decision of the Promoter in all matters connected to this draw is final and binding.

7. To the fullest extent possible in law, neither the Promoter nor agencies involved in this promotion will be liable for any loss or damage whatsoever caused by matters relating to this promotion.

8. The Promoter reserves the right to verify the winners and to refuse to award a prize or withdraw prize entitlement where there are reasonable grounds to believe there has been a breach of these terms and conditions or any instructions forming part of this promotion’s entry requirements or otherwise where a participant has gained unfair advantage in participating in the promotion or won using fraudulent means.

9. By taking part in the promotion, the winners agree that the Promoter may ask whether they want to participate in publicity relating to the promotion.

10. Winners List: Subject to the Promoter’s Privacy Policy which can be found at: https://www.nespresso.com/uk/en/pages/legal, the surnames and counties of the verified winners will be available upon request by sending an email to: UKcrc.General@nespresso.com with the subject line “WINNER’S LIST: NESPRESSO BLUEWATER CARAN D’ACHE INSTANT WIN” for a period of three (3) months following the end of the promotion. If any winner objects to their information being published, then they can advise the Coffee Specialist at the time of collecting their prize or by contacting the Promoter by emailing: Ukcrc.General@nespresso.com.

11. Data Protection: Nespresso will only use the personal details supplied for the administration of the promotion and the auditing of the entries where necessary and for no other purpose, unless we have your consent/you have opted-in to receive future marketing communications. The surnames and counties of the verified winners will be made available as set out in Clause 10 above and the winner can object to this by emailing: Ukcrc.General@nespresso.com. Otherwise, your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. Click here for the Promoter’s Privacy Policy https://www.nespresso.com/uk/en/pages/legal. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: Ukcrc.General@nespresso.com.

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick RH6 0PA.

Exclusive offer to Bluewater customers who purchase a Vertuo Plus Machine, or any Vertuo Next or Manual machine at RRP, between 30.09.21 and 18.10.21 and use the promocode ‘BLUEWATER’ at checkout. Offer consists of one complimentary set of 2 View Mugs (Ref: 3780). Qualifying customers will also be eligible to claim the Nespresso Autumn promotion, details of which can be seen in boutique or Nespresso.com.

Exclusive offer to Bluewater customers who purchase a Vertuo Plus Machine, or any Vertuo Next or Manual machine at RRP, between 30.09.21 and 18.10.21 and use the promocode ‘BLUEWATER’ at checkout. Offer consists of one complimentary set of 2 View Mugs (Ref: 3780). Qualifying customers will also be eligible to claim the Nespresso Autumn promotion, details of which can be seen in boutique or Nespresso.com.

*T&Cs apply. Offer available to selected customers at the Nespresso Bluewater Boutique only who purchase a qualifying machine between 30.09.21 and 18.10.21. Maximum one offer per customer. Machines and complimentary View Mug sets are subject to availability, whilst stocks last. No cash alternative available. Qualifying customers will also be eligible for the Nespresso Autumn promotion consisting of: Receive 50 complimentary pre-selected Nespresso Vertuo coffee capsules, two free months (1st & 6th month) Coffee Subscription worth £50/€60 and three months’ free subscription to your choice of one of the following: ᵻThe Mindfulness App, Tidal Music or Readly Magazine when you purchase a qualifying machine by 18.10.21. PLUS, receive a further gift of a free Vertuo Travel Mug when you activate your Coffee Subscription by 23:59 on 16.06.22. Max one offer per Nespresso Member. Registration and Subscription activation required. See ‘Nespresso Autumn Sale 2021 ‘ for further details and full terms and conditions relating to the Autumn Promotion. ᵻThe Mindfulness App, Tidal Music or Readly Magazine are in no way associated with, or sponsors of, this promotion.

FULL TERMS AND CONDITIONS:

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information.

Nespresso takes data protection seriously. By entering this promotion, participants confirm that they have read the Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the promotion, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. Open to new registrants residing in UK, aged 18 or over, who opt-in to be added to the database to receive Nespresso marketing communications, excluding employees of Nespresso UK Ltd and their immediate families, its agents or anyone else professionally connected with the promotion.

2. Only one entry per person throughout the duration of the promotion. The Promoter reserves the right at its sole discretion to disqualify any individual found to be attempting to circumvent this clause by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by the Promoter to be in violation of the terms and conditions; or to be acting in any manner deemed by the Promoter to be disruptive.

3. Participants may enter for a chance to win one of the stated prizes between 00:01 on 01.10.21 and 23:59 on 30.11.21. Entry is via registration to receive Nespresso marketing communications only and no other entry routes are available. Participants may enter by:
i) Scanning the QR code that appears on the promotional materials in participating Nespresso Boutiques with their mobile phone.
ii) Registering their email address and opt-in to receive Nespresso marketing news and offers.

4. All valid entries received by the stated closing date will be included in a prize draw for a chance to win. There will be one prize of an exclusive gift bundle containing a Tote bag, Notebook and Pen, Chocolates, Vertuo Travel Mug and xx Vertuo Mugs to be won each month. The prize draws will run from 01.09.21 to 23:59 on 30.09.21, 01.10.21 to 23:59 on 31.10.21, and 01.11.21 to 23:59 on 30.11.21. No one person may win more than one prize throughout the duration of the promotion. The prize draws will take place under independent supervision within seven (7) days of each closing date and the winners will be notified via email using the contact details provided in their registration within seven (7) days of the relevant prize draw. All reasonable steps will be taken to contact the winners, however, if this cannot be achieved within 14 days and after three attempts, the Promoter reserves the right to cancel the prize entitlement and award the prize to a reserve winner who will be drawn at the same time as the original winner. If the reserve winner does not respond within a further 14 days of being notified, the prize entitlement will be withdrawn and the prize removed from the promotion.

5. There are two (2) gift bundles containing a Tote bag, Notebook and Pen, Chocolates, Vertuo Travel Mug and 2 Vertuo Coffee Mugs to be won in total. The prizes will be despatched by courier to the winner within 28 days of the prize draw to a confirmed address where the items can be signed for by the winner. Nespresso cannot be responsible for any loss or damaged to the prize once it has been delivered and signed for.

6. Nespresso does not accept any liability for injury, loss or damages of any kind incurred to any property or persons however arising as a result of acceptance, use or enjoyment of the prize. Nespresso does not accept any liability for manufacturing defect or failure of materials however caused as a result of acceptance, use or enjoyment of the prize.

7. Prizes are as stated above. There are no cash or other alternatives. The prize must be accepted as offered, is non-transferable and subject to availability. The Promoter reserves the right to substitute a prize in whole, or part, with a prize of equal or greater value in the event of unforeseen circumstances, and/or withdraw or amend the promotion at any time without prior notice.

8. The Promoter reserves the right to withdraw or amend this promotion in the event of any unforeseen circumstances outside its reasonable control but will use all reasonable endeavours to minimise the effect to participants to avoid undue disappointment.

9. The Promotion and these Terms and Conditions will be governed by the laws of England and Wales but any disputes as to the meaning of these terms will be subject to the exclusive jurisdiction of the participant’s local courts.

10. If any of these clauses should be determined to be illegal, invalid, or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.

11. The decision of the Promoter in all matters connected to this draw is final and binding.

12. Promoter reserves the right to verify the winners and to refuse to award a prize or withdraw prize entitlement where there are reasonable grounds to believe there has been a breach of these terms and conditions or any instructions forming part of this promotion’s entry requirements or otherwise where a participant has gained unfair advantage in participating in the promotion or won using fraudulent means.

13. By taking part in the promotion, the winner agree that the Promoter may contact them to ask whether they want to participate in publicity relating to the promotion.

14. Winners List: Subject to the Promoter’s Privacy Policy which can be found at: https://www.nespresso.com/uk/en/pages/legal , the surnames and counties of the verified winners will be available upon request by sending an email to: UKcrc.General@nespresso.com with the subject line “WINNER’S LIST: NESPRESSO REGISTRATION PRIZE DRAW” for a period of 3 months following the end of the promotion. When contacting this email address, requests will be actioned in line with the Promoter’s Privacy Policy. The Promoter reserves the right to refuse any or all such requests. If any winner objects to their information being published, then they can contact the Promoter by emailing: Ukcrc.General@nespresso.com .

15. Data Protection: The Promoter will only use the personal details supplied for the administration of the promotion and the auditing of the entries where necessary and for no other purpose, unless we have your consent/you have opted-in to receive future marketing communications. The surnames and counties of the verified winners will be made available as set out in Clause 13 above and the winner can object to this by emailing: Ukcrc.General@nespresso.com . Otherwise, your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. Click here for the Promoter’s Privacy Policy https://www.nespresso.com/uk/en/pages/legal . By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: Ukcrc.General@nespresso.com .

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick RH6 0PA.

FULL TERMS AND CONDITIONS:

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Please retain a copy for your information.

Nespresso takes data protection seriously. By participating in this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. This promotion is open to all residents of the UK, Channel Islands, Isle of Man and Republic of Ireland, aged 18 or over and excludes employees and their immediate families of Nestlé S.A. and Nespresso, its agents or anyone professionally connected to the promotion. Participants must register or be registered with Nespresso to qualify for the offer.

2. Applicants must have purchased any qualifying Nespresso Vertuo machine and registered with Nespresso during the stated promotion period to qualify for the offer. The offer consists of 100 complimentary pre-selected Vertuo capsules as a first gift, and one second gift of two free months’ (1st & 6th month) Nespresso Coffee Subscription worth £50/€60 when participants go on to register and activate a Nespresso Coffee Subscription Plan by no later than 23:59 on 31.08.22. The 100 complimentary capsules will be made up of a pre-selected Vertuo range chosen by Nespresso which cannot be changed/substituted for any other variants.

3. The stated Nespresso machine must be purchased between the stated dates from one of the associated Nespresso retail partners, or directly from Nespresso or by calling Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI), or at www.nespresso.com, or via the Nespresso App, or visiting a Nespresso Boutique where available. Maximum of one offer per machine purchased per Nespresso Member. Any additional machines purchased during the stated promotional period will not qualify for the offer. The qualifying Nespresso Coffee machine must be purchased in the UK, Channel Islands, Isle of Man or Republic of Ireland. Due to the continuing COVID-19 situation, participants should check their local Nespresso Boutique opening days and times as these may vary. This can be done using www.nespresso.com/uk/en/store-locator. This page is updated regularly with the latest information and news relating to Nespresso Boutiques.

4. How to claim:

Via another participating retailer

- Customers must visit the promotional website at: www.nespresso.com/ukoffer / www.nespresso.com/roioffer , complete an application form with their first name, last name, email address, residential address and daytime phone number, machine serial number (which can be found on the drip tray), and upload a photo of their qualifying till receipt showing the purchase of one of the specified Nespresso machines made between 20.10.21 and 31.01.22. Photos must clearly show the name of the store where the machine was purchased, the date purchased and the itemised machine details. Blurred, out-of-focus or photos where the till receipt is illegible will not be accepted. Participants must claim their gifts by no later than 14.02.22.

- The pre-selected, relevant number/type of complimentary coffee capsules and Coffee Subscription Box will be sent upon completion of a valid redemption made via the website.

Via www.nespresso.com

- Qualifying Nespresso Members are required to add their machine to their basket. Participants who are not already Nespresso Members will be required to register to qualify for the offer.

- The pre-selected, relevant number/type of complimentary coffee capsules and Coffee Subscription Box will be sent with their machine order.

Via Nespresso Boutique

- Participants must visit their local Nespresso Boutique, register/be registered with Nespresso, and purchase the required Nespresso machine during the stated promotional dates. N.B. Due to the continuing COVID-19 situation, Participants should check their local Nespresso Boutique opening days and times, as these may vary. This can be done using www.nespresso.com/uk/en/store-locator. This page is updated regularly with the latest information and news relating to Nespresso Boutiques.

Via Customer Call Centre

- Qualifying Nespresso Members are required to call the Customer Call Centre to place their order for any of the qualifying Vertuo machines with a Coffee Specialist during the stated promotional dates. Participants who are not already Nespresso Members must register to qualify for the offer.

- The pre-selected, relevant number/type of complimentary coffee capsules and Coffee Subscription Box will be sent with their machine order.

All qualifying claims for the free coffee, regardless of route used must be received by no later than 23:59 on 14.02.22.

5. If the qualifying participant goes on to register and activate a Nespresso Coffee Subscription Plan by no later than 23:59 on 31.08.22 they will receive a second gift of two free months’ (1st & 6th month only) Coffee Subscription. Registration and activation of Coffee Subscription Plans can be made by visiting www.nespresso.com/uk/en/coffee-subscription-box and completing the registration process. Should the participant fail to register and activate a Coffee Subscription Plan by 23:59 on 31.08.22 the offer of two free months’ subscription will become null and void. Coffee Subscription Plan Terms and conditions apply. These can be viewed at www.nespresso.com/uk/en/legal.

6. The free Nespresso items are subject to stock availability and Nespresso reserve the right to supplement this offer with alternative items of equivalent value in the event of unforeseen circumstances or out of stock. No cash alternative will be available in lieu of the stated items.

7. This promotion cannot be used in conjunction with any other Nespresso promotion, offer or discount including Nespresso Machine Subscription. Nespresso&YOU offers are still applicable when a Vertuo machine is purchased at full RRP. The discounted Nespresso Vertuo machine offer cannot be used in conjunction with Nespresso&YOU offers.

8. Nespresso reserves the right at its sole discretion to disqualify any individual found to be tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive.

9. Those making claims on behalf of a company or business must be authorised to do so.

10. If a participant returns their machine within 14 days, or the order cancelled, their ability to claim the free items will become null and void. If the complimentary items have already been dispatched, these must be returned unused and in their original packaging within 14 days at the participant’s own cost.

11. All Nespresso products are subject to availability. For further information regarding this offer, please contact Nespresso on Freephone 0800 442 442 (UK)/ 1800 812 660 (ROI).

12. Data Protection: Nespresso will only use the personal details supplied for the administration of this promotion and no other purpose, unless we have your consent/you have opted-in to receive future marketing communications. Your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. Click here for the Promoter’s Privacy Policy https://www.nespresso.com/uk/en/pages/legal . By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: Ukcrc.General@nespresso.com .

13.0 How does the Coffee Subscription work?

The offer is for two free months of Coffee Subscription for the first and sixth month only. The Nespresso Coffee Subscription Plan will continue for as long as registrants continue to make their monthly payments and the contract will continue to roll until cancelled. It can be terminated by contacting the Nespresso Customer Relationship Centre on Freephone 0800 442 442 (UK)/ 1800 812 660 (ROI), by sending an email confirmation to one@nespresso.com, or using the “Cancel” button in “My Account”. In the event of the subscription plan being terminated before the free sixth (6th) month, participants are unable to claim any cash or other alternative in lieu of the unused complimentary month.

This offer is linked to the Nespresso Subscription Plan valued at £25/€30 only and cannot be used against any other plan. The monthly fee of £25/€30 will be fixed monthly for as long as the plan remains active.

13. 1 When are payments due?

The first monthly fee will appear as Nespresso credit on the participant’s account as soon as the Subscription is activated. The subsequent monthly fees of £25/€30 will be payable every month on the same day of the month of the original Subscription activation date. The monthly fees are to be paid by debit or credit card.

13.2. How can I cancel my Coffee Subscription?

Coffee Subscription Plans will continue for a long as monthly payments are made. If a participant decides that the Coffee Subscription by Nespresso is not for them, then the subscription can be terminated at any time without penalty by contacting the Nespresso Customer Relationship Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), or by visiting any Nespresso Boutique. However, there will be no refund for any monthly fees already paid at the date of termination.

For full terms and conditions relating specifically to Nespresso Subscription Plans, please visit nespresso.com⁄subscription.

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick, RH6 0PA

Abridged Terms and Conditions: Open to UK, CI, IoM & ROI, 18+. Offer available when a Nespresso Plus Subscription Plan is activated between 12.10.2021 and 23:59 on 14.11.2021. To qualify for the offer of a complimentary set of two Lume Mugs, participants are required to set up a Nespresso Plus Subscription Plan and place an order with Nespresso Plus Plan active on their account. The complimentary set of two Lume Mugs will be added to the first order where a Nespresso Plus Plan is active. This offer is linked to participants’ Nespresso Member number and can only be redeemed once. The gift cannot be exchanged for cash or any other alternative. The offer is only applicable for the first order placed. Not valid in conjunction with any other offer. Offer cannot be claimed via the Café NESPRESSO or Nespresso Micro Boutiques. For further details of how to claim, and full terms and conditions, visit Nespresso.com.

Promoter: NESPRESSO UK Ltd, 1 City Place, Gatwick RH6 0PA

FULL TERMS AND CONDITIONS

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Please retain a copy for your information. Nespresso takes data protection seriously. By participating in this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. This promotion is open to specially selected Nespresso Members residing in the UK, CI, IoM & ROI, aged 18 or over only. Excludes employees and their immediate families of Nestlé S.A. and Nespresso, its agents or anyone professionally connected to the promotion.

2. The offer is available to qualifying participants who activate a Nespresso Plus Subscription Plan between 12.10.2021 and 23:59 on 14.11.2021 on-line at www.nespresso.com. The offer is not valid if the Subscription Plan is activated after the stated closing date.

3. Maximum one offer per qualifying Nespresso Member. The offer of one set of two Lume Mugs will be added to the participant’s first order placed using the Nespresso Plus Subscription Plan.

4. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to make more than one valid claim by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the terms and conditions.

5. How to claim:

Via www.nespresso.com

- Qualifying Nespresso Members are required to call the Customer Call Centre to set up and activate a Nespresso Plus Subscription Plan between 12.20.2021 and 23:59 on 14.11.2021.

- The complimentary gift of a set of two Nespresso Lume Mugs will be applied to the first order only. The offer cannot be exchanged for cash or any other alternative item.

- The offer will be applied to the first order place under the Nespresso Plus Subscription Plan only. The offer cannot be exchanged for cash.

6. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the Nespresso Member to ensure the integrity of the promotion.

7. Only completed new subscriptions made within the stated period will qualify for the offer. Nespresso does not accept responsibility for any late applications or any communications line failure, regardless of cause, or inaccessibility or unavailability of the internet.

8. Those making claims on behalf of a company or business must be authorised to do so.

9. All Nespresso products are subject to availability. The complimentary Nespresso items are subject to stock availability and Nespresso reserve the right to supplement this offer with an alternative complimentary item of equivalent value in the event of unforeseen circumstances. No cash alternative will be available in lieu of the stated items.

10. Data Protection: Nespresso will only use the personal details supplied for the administration of this promotion and no other purpose, unless we have your consent/you have opted-in to receive future marketing communications. Your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. Click here for the Promoter’s Privacy Policy https://www.nespresso.com/uk/en/pages/legal . By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: Ukcrc.General@nespresso.com .

11. How does the Nespresso Plus Subscription work?

The Nespresso Plus Subscription Plan will continue for as long as registrants continue to make their monthly payments and the contract will continue to roll until cancelled. It can be terminated by contacting the Nespresso Customer Relationship Centre on 1800 812 660 (UK) or 1800 812 660 (ROI), by sending an email confirmation to one@nespresso.com, or using the “Cancel” button in “My Account” at any time.

1 When are payments due?

The first monthly fee will appear as Nespresso credit on the participant’s account as soon as the Subscription Plan is activated. The subsequent monthly fees will be payable every month on the same day of the month of the original Subscription Plan activation date. The monthly fees are to be paid by debit or with a credit card. The cost of the plan will depend on which plan the participant has chosen.

2. How can I cancel my Nespresso Plus Subscription Plan?

Nespresso Plus Subscription Plans will continue for a long as monthly payments are made. If a participant decides that Nespresso Plus is not for them, it can be terminated at any time without penalty by contacting the Nespresso Customer Relationship Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), or by visiting any Nespresso Boutique, or using the “Cancel” button in “My Account”. However, there will be no refund for any monthly fees already paid at the date of termination.

3 Cooling off period

You have the right to change your mind and cancel your plan, without giving any reason, within 14 days of the day your Plan (or that of a person nominated by you) being activated (the “Cooling Off Period”). You also have the right to change your mind and return your unused machine without giving any reason, within 14 days of the day your subscription (or that of a person nominated by you) being activated. To exercise this right, you must inform us of your decision by a clear statement during the Cooling Off Period. You can contact our Customer Relationship Centre on 0800 442 442, or email one@nespresso.com. If you cancel your Plan during the Cooling Off Period, we will repay to you all payments received from you, including delivery charges (except for supplementary costs arising if you chose a type of delivery other than our least expensive standard delivery). We will repay you using the same method of payment as you used to pay us. You will not incur any fees as a result of the repayment. You must send back, or hand over to us, the unused Nespresso machine and any capsules that you have received, or that were in transit at the time you notified us that you were exercising your right to cancel. We will make the repayment without undue delay, and in any event no later than 14 days after we have received the Nespresso machine and any capsules back from you, or, if earlier, 14 days after you provide evidence that you have returned them. If you cancel before you have received the Nespresso machine or any capsules, we will repay you within 14 days of the date you inform us that you are cancelling the Nespresso subscription plan. We may withhold repayment until we have received the unused Nespresso machine and any capsules back from you. If you return your machine, any Nespresso Credit that you received each month for the purchase of a Nespresso machine subscription will also stop.

For full terms and conditions relating specifically to Nespresso Plus Subscription Plans, please visit https://nespresso.com⁄uk/en/nespresso-plus .

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick, RH6 0PA

NESPRESSO LONDON COFFEE FESTIVAL – CHANCE TO WIN A VELOSOPHY BIKE AND A VERTUO MACHINE

For your chance to win a Nespresso Velosophy Bicycle like the one on display at the London Coffee Festival*, and a Nespresso Vertuo machine, visit the Nespresso stand (HP11) between 10:00 on 23.09.21 and 17:00 on 26.09.21 and complete an entry form with one of our team via an iPad. Participants will be required to provide their details including First Name, Last Name and email address, and answer a question. There is one prize available to be won a Velosophy bicycle like the one on display at the London Coffee Festival and a Vertuo Coffee machine.

*T&Cs apply. UK, 18+. Max one entry per person. Entries via the Nespresso stand only. Winner announcement will be made via email to the winner within 3 working days of the draw closing date.

FULL TERMS AND CONDITIONS

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should please retain a copy for their information.

The Promoter takes data protection seriously. By entering this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

Promotion

1. Open to United Kingdom (England, Scotland, Wales and Northern Ireland), residents aged 18 or over, who attend the London Coffee Festival at The Truman Brewery, London, between 10:00 on 23.09.21 and 17:00 on 26.09.21. Excludes employees of Nespresso UK Ltd and their immediate families, its affiliated companies, agents or anyone else professionally connected with the promotion.

2. Maximum of one entry per person throughout the duration of the promotion. The Promoter reserves the right at its sole discretion to disqualify any individual found to be attempting to circumvent this clause by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by the Promoter to be in violation of the terms and conditions; or to be acting in any manner deemed by the Promoter to be disruptive.

3. No purchase necessary.

4. Entrants will need to complete an electronic entry form with one of the Nespresso team via an iPad. A valid entry will consist of the entrant’s first name, last name, email address and the correct answer to the question. Participants will have an option to opt-in to receive Nespresso emails and marketing communications.

5. The winner will be drawn at random by an independent third party from all valid entries made as described in Clause 4 above. The winner will be contacted via email using the email address provided on their entry form and will be required to private message the Promoter within three (3) working days of the winner notification with their contact details to arrange their prize.

6. There is one prize to be won consisting of a Nespresso Vertuo machine and a Nespresso Velosophy Bicycle like the one on display at the Nespresso Stand (HP11) at the London Coffee Festival. The bike is suitable for adults 18+, and available in purple only. Specifications include:

Frame: 6061 aluminium made with recycled Nespresso capsules,

Saddle: Brooks Cambium,

Grips: Brooks Cambium,

Basket: Laminated Scandinavian wood,

Brakes: Mechanical disc brakes,

Gearing: Shimano Nexus 5-speed,

Shifters: Shimano 5-speed twist shifters

Kickstand: Centre mounted single stand,

Tyres: 42-622 (28x1.6") Continental Tour Ride

Weight: 15 kg

No cash or other alternative available to the prize as stated except in the event of circumstances outside its control, the Promoter reserves the right to offer an alternative prize, in whole or part, of an equal or greater value. Participants may enter via Instagram only.

N.B. Arrangements for necessary adjustments to the bike will be made directly with the winner and a nominated bike shop close to the winner’s home or work address. Final details regarding arrangements for delivery after necessary adjustments will be made with the winner directly. The coffee machine will delivered within 28 days via courier to an agreed delivery address where it can be signed for by the winner or a nominated person.

Winner selection and notification / fulfilment

7. The winner will be drawn at random by an independent third party from all valid entries received by the stated closing date for the draw. The Promoter reserves the right at its sole discretion to disqualify any individual found to be attempting to tamper with the operation of the promotion, setting up multiple accounts, aliases, using multiple identities or to be acting in any manner deemed by the Promoter to be in violation of the terms and conditions; or to be acting in any manner deemed by the Promoter to be disruptive. Bulk, trade, agencies, third party or automated entries are not permitted and will be disqualified.

8. The final closing date for entry into the prize draw is 17:00 on 26.09.21. Participation is via the method as outlined in Clause 4 above only. No postal or other entry method is available.

9. The prize draw will take place using an independently verified random computer programme within three (3) working of the prize draw closing date and the winner notified by email. The winner will be required to respond, provide certain information and acceptance of the prize within three (3) days of initial contact. Inaccurate information may result in the prize being forfeited. In the event that the winner does not respond to communications within three (3) working days of the initial contact, the Promoter reserves the right to withdraw the prize entitlement from this potential winner and allocate that prize to an alternative winner selected next in line as a reserve at the same time as the original. If the reserve winner does not respond within three (3) working days of being notified, the prize entitlement will be withdrawn, and the prize removed from the promotion.

10. On completion of the validation process, the prize will be sent by special delivery post or courier, via a tracked and signed for service, within 28 days of confirmation of the winner’s address.

General

11. The Promoter reserves the right to withdraw or amend this promotion in the event of any unforeseen circumstances outside its reasonable control but will use all reasonable endeavours to minimise the effect to participants to avoid undue disappointment.

12. The Promotion and these Terms and Conditions will be governed by the laws of England and Wales but any disputes as to the meaning of these Terms and Conditions will be subject to the exclusive jurisdiction of the participant’s local courts.

13. The decision of the Promoter in all matters connected to this draw is final and binding.

14. If for any reason the promotion is not capable of running as planned for reasons including but not limited to tampering, unauthorised intervention, fraud, technical failures or any other causes beyond the control of the Promoter which corrupt or affect the administration, security, fairness, integrity or proper conduct of this promotion, the Promoter reserves the right (subject to any written directions given under applicable law) to disqualify any individual who tampers with the entry process and to cancel, terminate, modify or suspend the promotion or invalidate any affected entries but will endeavour to minimize the effect to entrants in order to avoid undue disappointment.

15. To the fullest extent possible in law, neither the Promoter nor agencies involved in this promotion will be liable for any loss or damage whatsoever caused by matters relating to this promotion.

16. Promoter reserves the right to verify the winner and to refuse to award the prize or withdraw prize entitlement where there are reasonable grounds to believe there has been a breach of these terms and conditions or any instructions forming part of this promotion’s entry requirements or otherwise where a participant has gained unfair advantage in participating in the promotion or won using fraudulent means.

17. By taking part in the promotion, the winner agrees that the Promoter may contact them to ask whether they want to participate in marketing activities/PR relating to this promotion only for which consent will be required.

18. Subject to the Promoter’s Privacy Policy which can be found at https://www.nespresso.com/uk/en/pages/legal the surname and county of the verified winner will be available upon request by sending an email to: nespresso@ddapr.com with the subject line “WINNER’S’ LIST: NESPRESSO LONDON COFFEE FESTIVAL PRIZE DRAW” for a period of 3 months following the end of the promotion. The Promoter reserves the right to refuse any or all such requests. If the winner objects to their information being published, then they can contact the Promoter by emailing: UKI.Dataprotection@uk.nestle.com with the subject “WINNER’S LIST: NESPRESSO LONDON COFFEE FESTIVAL PRIZE DRAW”. The Promoter may nevertheless disclose the information to the Advertising Standards Authority if required to do so.

19. Data Protection: The Promoter will only use the personal details supplied for the administration of the promotion and the auditing of the entries where necessary and for no other purpose, unless we have your consent and you have opted-in to receive future marketing communications or prize PR. As part of this promotion, if you are not opted-in into our general marketing email, you will still receive emails/messages for this promotion only to let you know if you have won. The surname and county of the verified winner will be made available as set out in paragraph 18 above and the winner can object to this by emailing: UKI.Dataprotection@uk.nestle.com. Otherwise, your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR). Click here for the Promoter’s Privacy Policy https://www.nespresso.com/uk/en/pages/legal. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: UKI.Dataprotection@uk.nestle.com. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. For the purpose of this promotion, requests to delete personal data can only be actioned after the promotion has concluded.

20. No responsibility can be accepted for any entries that cannot be made, are incomplete, corrupted, delayed or are not received for any reason whatsoever. The Promoter cannot assume any responsibility or liability for:

• Any faulty, incorrect, erroneous or failed electronic data transmissions.

• Communications line failure, regardless of cause, with regard to any equipment, networks, lines, satellites, servers, computers or providers used in any aspect of the promotion. • Any unauthorised access to the operation of this promotion.

• Inaccessibility or unavailability of the internet, or any combination thereof.

21. If any provisions of these Terms and Conditions are judged to be invalid, illegal or otherwise unenforceable, then its shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick RH6 0PA

NESPRESSO INFLUENCER AFFILIATES PROMOTION SEPTEMBER 2021

EXCLUSIVE OFFER

Exclusive offer to followers of Nespresso influencer affiliates who purchase any Vertuo Machine from www.nespresso.com between 20.09.21 and 23:59 on 17.10.21 and use the provided promocode at checkout. Offer consists of one complimentary Aeroccino 4 when a qualifying machine is purchased. Qualifying customers will also be eligible to claim the Nespresso Autumn promotion, details of which can be seen in Nespresso boutiques or Nespresso.com.

*T&Cs apply. Offer available to UK, CI, IoM and ROI, 18+ customers who purchase a qualifying machine from www.nespresso.com between 20.09.21 and 23:59 on 17.10.21 and apply the promotional code at checkout. Maximum one offer per customer and one code per purchase. Vertuo machines and complimentary Aeroccino 4 are subject to availability, whilst stocks last. No cash alternative available. This promotion cannot be used in conjunction with any other offer that requires a promotion code applied at checkout. See www.nespresso.com/uk/en/legal for further details and full terms and conditions.

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FULL TERMS AND CONDITIONS:

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information.

Nespresso takes data protection seriously. By entering this promotion, participants confirm that they have read the Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the promotion, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. This promotion is open to all residents of the UK, Channel Islands, Isle of Man and Republic of Ireland, aged 18 or over and excludes employees and their immediate families of Nestle S.A. and Nespresso, its agents or anyone professionally connected to the promotion. Participants must register or be registered with Nespresso to qualify for the offer.

2. Applicants must have purchased any Nespresso Vertuo and register/be registered with Nespresso during the stated promotion period to qualify for the offer. The offer consists of a complimentary Aeroccino 4 when a qualifying Vertuo machine is purchased from www.nespresso.com between 20.09.21 and 23:59 on 17.10.21 and the promotional code as provided is applied at checkout. The Aeroccino 4 will be added to the basket at checkout. Qualifying Vertuo machines and Aeroccino 4 are subject to availability, whilst stocks last. In the event of unforeseen circumstances, Nespresso reserves the right to offer equivalent gifts of an equal or greater value until the stated closing date.

3. The stated Nespresso machine must be purchased between the stated dates from www.nespresso.com only subject to availability. Maximum of one offer per machine purchased per Nespresso account. Any additional machines purchased during the stated promotional period will not qualify for the offer. The qualifying Nespresso Coffee machine must be purchased in the UK, Channel Island, Isle of Man or Republic of Ireland.

4. How to claim:

Available via www.nespresso.com only:

- Qualifying participants are required add their machine to their basket and add the promotional code at check out. Participants who do not already have a Nespresso account will be required to register to qualify for the offer.

- The Aeroccino 4 will be sent with the machine order.

5. This promotion cannot be used in conjunction with any other Nespresso promotion that requires the use of a promotional code.

6. Maximum one offer per person. Nespresso reserves the right at its sole discretion to disqualify any individual found to be tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive.

7. Those making claims on behalf of a company or business must be authorised to do so.

8. If a participant returns their machine within 14 days, or cancel their order, their ability to claim the free items will become null and void. If the complimentary item has already been dispatched, this must be returned unused and in the original packaging within 14 days at the participant’s own cost.

9. All Nespresso products are subject to availability. For further information regarding this offer, please contact Nespresso on Freephone 0800 442 442 (UK)/ 1800 812 660 (ROI).

10. If for any reason any aspect of this promotional offer is not capable of running as planned due to events outside of the Promoter’s reasonable control, the Promoter may in its sole discretion cancel, terminate, modify or suspend the promotional offer.

11. If any of these clauses should be determined to be illegal, invalid, or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.

12. The Promotion and these Terms and Conditions will be governed by the laws of England and Wales but any disputes as to the meaning of these Terms and Conditions will be subject to the exclusive jurisdiction of the participants’ local courts.

13. Data Protection: Nespresso will only use the personal details supplied for the administration of this promotion and no other purpose, unless we have your consent/you have opted-in to receive future marketing communications. Your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. Click here for the Promoter’s Privacy Policy https://www.nespresso.com/uk/en/pages/legal . By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: Ukcrc.General@nespresso.com .

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick, RH6 0PA

Terms & Conditions.

Open to UK, 18+. This voucher is worth £10 off the purchase price of any Nespresso Vertuo machine when purchased from nespresso.com or via the Nespresso App between 01.09.21 and 23:59 on 31.01.22 and the promocode found on the leaflet is added at checkout. Registration required. The discount will automatically be applied to the basket at checkout when the code is used. Maximum one voucher per purchase and one qualifying purchase per customer. Discount may be used in conjunction with any other Nespresso promotion running at the time of purchase. No cash or other alternative available. This code is for Home Mover customers only and should not be shared or published. Voucher code valid until 31.01.2022

FULL TERMS AND CONDITIONS:

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information.

Nespresso takes data protection seriously. By entering this promotion, participants confirm that they have read the Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the promotion, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. This promotion is open to all residents of the UK, Channel Islands, Isle of Man and Republic of Ireland, aged 18 or over and excludes employees and their immediate families of Nestle S.A. and Nespresso, its agents or anyone professionally connected to the promotion. Participants must register or be registered with Nespresso to qualify for the offer.

2. Applicants must have purchased any Nespresso Vertuo Plus machine or any Vertuo machine from the Next and Manual range, and register/be registered with Nespresso during the stated promotion period to qualify for the offer. The offer consists of 50 complimentary pre-selected Vertuo capsules. Participants can activate the gift of two free months’ (1st & 6th month) Coffee Subscription worth £50/€60 when they register and activate a Coffee Subscription by 23:59 on 16.06.22. The offer of three months’ free subscription to one of the following: ᵻThe Mindfulness App, Tidal Music or Readly Magazine must be activated by no later than 31.12.21. Plus, a further gift of a free Vertuo Travel Mug is available when participants activate a Coffee Subscription by 23:59 on 16.06.22. This can only be done via Nespresso direct channels. The 50 complimentary capsules will be made up of a pre-selected Vertuo range chosen by Nespresso which cannot be changed/substituted for any other variants. None of the complimentary items can be exchanged for cash or any other alternative. In the event of unforeseen circumstances, Nespresso reserves the right to offer equivalent gifts of an equal or greater value.

3. The stated Nespresso machine must be purchased between the stated dates from one of the associated Nespresso retail partners, or directly from Nespresso or by calling Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI), or at www.nespresso.com , or via the Nespresso App, or visiting a Nespresso Boutique where available. Maximum of one offer per machine purchased per Nespresso Member and per household. Any additional machines purchased during the stated promotional period will not qualify for the offer. The qualifying Nespresso Coffee machine must be purchased in the UK, Channel Island, Isle of Man or Republic of Ireland.

4. How to claim:

Via another participating retailer

- Customers must visit the promotional website at: www.nespresso.com/ukpromotion / www.nespresso.com/roipromotion, complete an application form with their first name, last name, email address, residential address and daytime phone number, machine serial number (which can be found on the drip tray), and upload a photo of their qualifying till receipt showing the purchase of one of the specified Nespresso machines made between 25.08.2021 and 18.10.2021. Photos must clearly show the name of the store where the machine was purchased, the date purchased and the itemised machine details. Blurred, out-of-focus or photos where the till receipt is illegible will not be accepted. Participants must claim their gifts by no later than 01.11.21.

Via www.nespresso.com

- Qualifying Nespresso Members are required add their machine to their basket. Participants who are not already Nespresso Members will be required to register to qualify for the offer.

- The pre-selected, relevant number/type of complimentary coffee capsules and Coffee Subscription Box will be sent with their machine order.

Via Nespresso Boutique

- Participants must visit their local Nespresso Boutique, register/be registered with Nespresso, and purchase the required Nespresso machine during the stated promotional dates. Due to the continuing COVID-19 situation, participants should check their local Nespresso Boutique opening days and times as these may vary. This can be done using www.nespresso.com/uk/en/store-locator . This page is updated regularly with the latest information and news relating to Nespresso Boutiques.

- The pre-selected, relevant number/type of complimentary coffee capsules and Coffee Subscription Box will be given with the participant’s machine purchase.

Via Customer Call Centre

- Qualifying Nespresso Members can call the Customer Call Centre to place their order for any of the qualifying Vertuo machines with a Coffee Specialist during the stated promotional dates. Participants who are not already Nespresso Members must register to qualify for the offer.

- The pre-selected, relevant number/type of complimentary coffee capsules and Coffee Subscription Box will be sent with their machine order.

All qualifying claims for the free coffee, regardless of route used must be received by no later than 23:59 on 01.11.2021.

5. If the qualifying participant goes on to register and activate a Nespresso Coffee Subscription Plan by no later than 23:59 on 16.06.2022 they will receive a second gift of two free months’ (1st & 6th month only) Coffee Subscription and a Vertuo Travel Mug. Registration and activation of Coffee Subscription Plans can be made by visiting www.nespresso.com/uk/en/coffee-subscription-box and completing the registration process. Should the participant fail to register and activate a Coffee Subscription Plan by 23:59 on 16.06.2022 the offer of two free months’ subscription and a free Vertuo Travel Mug will become null and void. Coffee Subscription Plan Terms and conditions apply. These can be viewed at www.nespresso.com/uk/en/legal.

6. The free Nespresso items are subject to stock availability and Nespresso reserve the right to supplement this offer with alternative items of equivalent value in the event of unforeseen circumstances or out of stock. No cash alternative will be available in lieu of the stated items.

7. How long does the Nespresso Coffee Subscription last?

The Nespresso Coffee subscription plan will go on after participants’ first free month, for as long as they continue to make their monthly payments and the contract will continue to roll until cancelled. Credit/Debit Card is required at sign-up. At the end of the first free month of subscription subscribers will be automatically charged the monthly subscription fee for the next 4 months, currently £25/€30 monthly* (total cost of £100/€120), to obtain the 6th month free. Thereafter, the monthly payments will resume unless cancelled. The Subscription plan can be terminated at any point by contacting the Nespresso Customer Relationship Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), by sending an email confirmation to one@nespresso.com or using the “Cancel” button in “My Account”. In the event of the subscription plan being terminated before the free 6th month, participants are unable to claim any cash or other alternative in lieu of the unused complimentary month.

*Offer available for the £25/€30 Subscription Plan only.

8. This promotion cannot be used in conjunction with any other Nespresso promotion, offer or discount including Nespresso Machine Subscription. Nespresso&YOU offers are still applicable when any Vertuo machine is purchased at RRP. The discount on the qualifying Nespresso Vertuo machines cannot be used in conjunction with Nespresso&YOU offers.

9. Nespresso reserves the right at its sole discretion to disqualify any individual found to be tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive.

10. Those making claims on behalf of a company or business must be authorised to do so.

11. If a participant returns their machine within 14 days, or cancel their order, their ability to claim the free items will become null and void. If the complimentary items have already been dispatched, these must be returned unused and in their original packaging within 14 days at the participant’s own cost.

12. All Nespresso products are subject to availability. For further information regarding this offer, please contact Nespresso on Freephone 0800 442 442 (UK)/ 1800 812 660 (ROI).

13. Data Protection: Nespresso will only use the personal details supplied for the administration of this promotion and no other purpose, unless we have your consent/you have opted-in to receive future marketing communications. Your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. Click here for the Promoter’s Privacy Policy https://www.nespresso.com/uk/en/pages/legal . By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: Ukcrc.General@nespresso.com .

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick, RH6 0PA

ᵻThe Mindfulness App, Tidal Music or Readly Magazine are in no way associated with, or sponsors of, this promotion. See below for full Terms and Conditions for this element of the offer.

APP OFFER FULL TERMS AND CONDITIONS

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials for the Back to Uni Campaign. Claim instructions are deemed to form part of the Terms and Conditions and by participating, all claimants will be deemed to have accepted and be bound by the Terms and Conditions. Please retain a copy for your information.

Promoter: Nespresso UK Ltd., 1 City Place, Gatwick, RH6 0PA, United Kingdom

Administrator: TLC UK Marketing Ltd, 54 Baker Street, London, W1U 7BU.

1. Promotional Period: Opens 00:01 Wednesday 25th August 2021 to 23:59 Monday 18th October 2021. All purchases must be completed during this period.

All registrations must be submitted by 30th November 2021

2. Eligibility: This promotion is open to UK residents (England, Wales, Scotland, Northern Ireland) and the Republic of Ireland aged 18 or over, excluding employees and the immediate families of the Promoter, its subsidiaries, other group companies, its agents, or anyone else professionally connected with this promotion.

To be eligible to claim, customers must have purchased a Nespresso Vertuo coffee machine during the Promotional Period from Nespresso online at www.nespresso.com, in one of Nespresso Boutiques or at one of Nespresso’s retail partners and received their promotional gift pack containing the unique code.

Current valid email address required.

Internet access and registration required.

Max one claim per person/email address/unique code.

3. The Reward: Customers are able to claim 1 of the three following reward choices:

Readly – 3 month subscription, Auto Renew

Tidal – 3 month subscription, Auto Renew

Mindfulness – 3 month subscription, Non-Auto Renew

Customer will be required to register their full name, email address and unique code printed on their promotional pack. Customer will need to enter payment / card details for Readly and Tidal. TLC customer service will send 1 email before the 3-month subscription ends, reminding them to cancel their subscription, otherwise it will roll into an ongoing paid subscription of £9.99 / €9.99 per month.

4. How to participate:

Once a customer has purchased a Nespresso Vertuo coffee machine during the Promotional Period from Nespresso online at www.nespresso.com, in one of Nespresso Boutiques or at one of Nespresso’s retail partners and received their promotional gift pack containing the unique code. They must visit the promotional website by the 30th November 2021 to register their claim and enter their unique code. For the full terms and conditions of the Nespresso promotion, please visit https://www.nespresso.com/uk/en/legal

a. Claimants must either scan the QR code on the promotional leaflet or visit www.nespresso-rewards.com and complete the following registration information:

i. Full name

ii. Current valid email address

iii. Unique code printed on gift pack leaflet

iv. Age category

b. All claims will be validated. Within 2 working days of the claim being validated customers will receive an email via the email address provided on claiming with their unique voucher code to be used at their chosen reward’s website and instructions on how to use their voucher code. Each code will be valid until 30th November 2021.

c. Each promotional code is unique and can only be used once. Any attempts to enter the same code more than once, use codes from non-promotional packs, or the use of any codes not intended for use in this promotion, may result in disqualification and all such claims will be declared void.

d. If your claim fails to meet the claim conditions, you will be notified via email and may submit a fresh claim.

5. No cash or other alternative Reward will be provided in whole or in part, except that in the event of circumstances outside of its control the Promoter reserves the right to substitute a similar Reward of equal or greater value. The Rewards are not for re-sale, cannot be auctioned or exchanged and are not transferable or redeemable for cash. The Reward cannot be used in conjunction with any other offers.

6. Reward T&Cs:

a. Readly:

i. 3-month free access to a subscription of Readly

ii. Only available for customers without an active Readly subscription

iii. Cannot be combined with other offers.

iv. Auto Renew - After three months, you will be charged a standard subscription of £7.99 / €9.99 which can be cancelled at any time.

v. Voucher Codes will be valid until December 31st 2021.

vi. Full terms and conditions here.

b. Tidal:

i. 3 months free access to TIDAL premium subscription claimed via a unique URL. The Promotional Partner for the 3 month TIDAL Premium Music Subscription is Aspiro AB c/o TIDAL (a company registered in Sweden, TAX ID: 556519-9998) (“TIDAL”).

ii. Each 3 month TIDAL Premium Music Subscription prize comprises of three (3) months PREMIUM access to the TIDAL App valued at up to £29.97 / €29.97.

iii. Each 3 month TIDAL Premium Music Subscription prize cannot be used in conjunction with any other offer or Voucher. This reward has no cash value and is not for resale.

iv. The offer is available to new customers only and it is for single use only.

v. Each 3 month TIDAL Premium Music Subscription prize can be redeemed by using the code sent with the link: www.tidal.com/giftcard in the email sent to the customer. The 3 months validity will begin from date of sign-up/ redemption.

vi. To complete the sign-up, customer is required to provide a payment method by entering in their credit or debit card details.

vii. At the end of the 3 months Free Subscription period, the subscription will automatically renew on a monthly basis at €9.99 / €9.99 per month (as specified during customer sign-up) unless customer cancels the Subscription.

viii. To avoid any charges, customer is required to cancel before the end of the 3 months free subscription period. Customer can cancel any time up until the day before renewal or turn off the auto renewal from the account. To cancel the Automatic Subscription renewal, visit account settings page, go to the section called “Subscription” and clicking on “Cancel my subscription”. TIDAL will make reasonable efforts to process cancellation requests within two business days from the receipt of the cancellation request.

ix. Any disputes pertaining to the use of the 3 month TIDAL Premium Music Subscription prize are strictly between the winner and the Promotional Partner. The Promoter, TLC and their respective agents and distributors do not make any contractual promise or representation regarding the quality and/or availability of the products and services offered by the Promotional Partners and cannot be held liable for any resulting personal loss or damage.

x. Voucher Codes will be valid until December 31st 2021.

xi. The full Terms & Conditions governing this TIDAL promotion are available here: http://tidal.com/us/terms

c. The Mindfulness App:

i. 3-month free access to Premium subscription of The Mindfulness App (includes access to additional content, and ability to listen to content offline)

ii. No credit card or payment information required to redeem this offer.

iii. Once the 3-month period is over the customer will lose access to premium subscription and all available content and services that are part of the premium package. They will still have access to the non-premium content in the app. One subscription allowed per person. New customers only.

iv. Voucher Codes will be valid until December 31st 2021.

v. Full terms and conditions here.

7. The Promoter and Administrator reserve the right to require customers to provide further verification of their identity (passport or driving licence) and eligibility including original documents which they must provide within 10 days from request. The Promoter reserves the right to refuse to award a Reward or withdraw Reward entitlement and/or refuse further participation in the promotion and disqualify the claimant where there are reasonable grounds to believe there has been a breach of these Terms and Conditions, the spirit of the promotion, any instructions forming part of this promotion’s claim requirements or otherwise where a participant has gained unfair advantage in participating or claimed using fraudulent means.

8. All claims must be made by the claimant themselves. Bulk claims made from trade, consumer groups or third parties will not be accepted. Claims made by macros or other automated means (including systems which can be programmed to enter) and claims which do not satisfy the requirements of these Terms and Conditions in full will be disqualified and will not be counted. If it becomes apparent that a claimant is using a computer(s) to circumvent this condition by, for example, the use of ‘script’, ‘brute force’, masking their identity by manipulating IP addresses, using identities other than their own or any other automated means in order to increase the number of claims into the promotion, those claims will be disqualified and any Reward awarded will be void. The Promoter /Administrator reserves the right to investigate and undertake all such action, as is reasonable, to protect itself against fraudulent or invalid claims. In addition, the Promoter and Administrator reserves the right to reject those claims which it considers, in its absolute discretion, are fraudulent or invalid.

9. It is the responsibility of claimants to provide correct, up-to-date details when entering the promotion and claiming their Reward. The Promoter and Administrator cannot be held responsible for claimants or winners failing to supply accurate information which affects their claim, Reward acceptance or fulfilment of their Reward.

10. If fulfilment or any element of this promotion is delayed or affected due to the continuing Covid-19 pandemic and resulting Government restrictions, all entrants affected will be contacted by the Promoter and kept updated of any unavoidable changes to the promotional dates, fulfilment dates or Reward.

11. Any additional costs which may be incurred in this Promotion in the context of participation, such as internet costs and other additional services that go beyond those described services for Reward fulfilment are not included in the Reward and must be paid by customers separately. Customer will be required to enter payment / card details for Readly and Tidal. TLC customer service will send 1 email before the 3-month subscription ends, reminding them to cancel their subscription, otherwise it will roll into an ongoing paid subscription. Tidal - £9.99 / €9.99 per month. Readly - £7.99 / €7.99 per month.

12. Your claim will be deemed invalid if (including but not limited to) you;

a. Are not an eligible customer (as defined in clause 2 above);

b. Have not claimed your Reward within the allotted deadline;

c. Have not used your Reward within the allotted deadline following the conditions specified;

d. Have failed in any way to otherwise comply with these Terms and Conditions and corresponding partner Terms and Conditions as determined by The Promoter and Administrator in its sole discretion.

13. Insofar as permitted by law, the Promoter and Administrator, nor its associated companies, will be responsible or liable to compensate the claimant, or accept any liability, for any personal loss, expense or damage in connection with this promotion or accepting or using the Reward except for any liability which cannot be excluded by law (including personal injury, death and fraud) in which case that liability is limited to the minimum allowable by law. Neither can they guarantee the quality and/or availability of the services offered when using the Reward and cannot be held liable for any resulting personal loss or damage. Your statutory rights are unaffected

14. In the event of circumstances outside the reasonable control of the Promoter, or otherwise where fraud, abuse, and/or an error affects or could affect the proper operation of this promotion or the awarding of Reward, and only where circumstances make this unavoidable, the Promoter reserves the right to cancel or amend the promotion or these Terms and Conditions, at any stage, but will always endeavour to minimise the effect to claimants in order to avoid undue disappointment.

15. The Promoter and Administrator have no control over internet or communication networks and are not liable for any problems associated with them due to traffic congestion, technical malfunction or otherwise. The Promoter and Administrator will not be held liable to any individual for any fraud committed by any third party nor for any event beyond its control including, but not limited to, user error and any network, computer, hardware or software failures of any kind which may restrict, delay or prevent a claimant’s participation in the promotion.

16. This promotion is administered by TLC UK Marketing Ltd. You can contact TLC here.

17. The Promoter’s decision is final with regard to all promotional matters.

18. If any of these clauses should be determined to be illegal, invalid or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.

19. The Promoter and Administrator will only use the personal details supplied for the administration of the promotion and for no other purpose. All data obtained will be held by the Administrator who is responsible for fulfilling the Reward. Any data captured in the fulfilment of the promotion by TLC Marketing will only be used for validation of claims and for the fulfilment with your consent. It will not be used for marketing purposes. Your personal details will at all times be kept confidential. Data will be held in accordance with current Data Protection legislation and will be stored for up to 3 months from the campaign end date, after which it will be deleted. Click here for the Administrator’s privacy policy and here for the Promoter’s Privacy Policy. You can request access to your personal data, or have any inaccuracies rectified, by sending an email to lets.talk@tlcmarketing.com. By participating in the promotion, you agree to the use of your personal data as described here.

20. These Terms and Conditions and any question concerning the legal interpretation of these Terms and Conditions will be governed by the laws of England. Any disputes must be referred to the English and Welsh courts unless you live in another part of the UK, in which case your local courts will have jurisdiction.

FULL TERMS AND CONDITIONS:

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information.

The Promoter takes data protection seriously. By entering this promotion, participants confirm that they have read the Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the promotion, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. This promotion is open to all residents of the UK, Channel Islands, Isle of Man and Republic of Ireland, aged 18 or over and excludes employees and their immediate families of Nestle S.A. and Nespresso, its agents or anyone professionally connected to the promotion. Participants must register or be registered with Nespresso to qualify for the offer.

2. Applicants must have purchased any Nespresso Original Line machine and register/be registered with Nespresso during the stated promotion period to qualify for the offer. The offer consists of two free months’ (1st & 6th month) Nespresso Coffee Subscription worth £25/€30 when qualifying participants go on to register and activate a Coffee Subscription by 23:59 on 30.06.2022. Plus, a complimentary set of View Mugs when the second order is placed.

3. The stated Original Line Nespresso machine must be purchased between the stated dates from one of the associated Nespresso retail partners, or directly from Nespresso by calling Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI), or at www.nespresso.com, or via the Nespresso App, or visiting a Nespresso Boutique where available. Offer not available via Café NESPRESSO or Nespresso Micro Boutiques. Maximum of one offer per machine purchased, per Nespresso Member and per household. Any additional machines purchased during the stated promotional period will not qualify for the offer. The qualifying Nespresso Coffee machine must be purchased in the UK, Channel Island, Isle of Man or Republic of Ireland. Due to the continuing COVID-19 situation, participants should check their local Nespresso Boutique opening days and times as these may vary. This can be done using www.nespresso.com/uk/en/storelocator. This page is updated regularly with the latest information and news relating to Nespresso Boutiques.

4. How to claim. Regardless of whether the qualifying machine is purchased from a Nespresso direct channel or from another retailer, to redeem the offer participants must:

• Find the promotional QR code on the wrapping of the capsule set they receive with their qualifying machine.

Visit the promotional website at: https://www.nespresso.com/uk/en/welcome-offer or https://www.nespresso.com/ie/en/welcome-offer to access the promotion. The offer will be added automatically when the participant activates a new Coffee Subscription by following the steps described at https://www.nespresso.com/uk/en/coffee-subscription-box, creating a Nespresso account, or logging in if they are already a Nespresso Member, and entering their Promotional Code.

5. If the qualifying participant goes on to register and activate a Nespresso Coffee Subscription Plan by no later than 23:59 on 30.06.22 they will receive a gift of two free months’ (1st & 6th month only) Coffee Subscription and a View Mug Set when they place a second order. Registration and activation of Coffee Subscription Plans can be made by visiting www.nespresso.com/uk/en/coffee-subscription-box and completing the registration process. Should the participant fail to register and activate a Coffee Subscription Plan by 23:59 on 30.06.2022, or if the subscription is cancelled after the first month, the offer of two free months’ subscriptions will become null and void and they will also lose their entitlement to the second gift. The second gift of two free View Mugs will be added automatically to the qualifying participant’s second order. Coffee Subscription Plan Terms and conditions apply. These can be viewed at https://www.nespresso.com/uk/en/coffee-subscription-box.

6. The free Nespresso View Mugs are subject to stock availability and Nespresso reserve the right to offer alternative items of equivalent value in the event of unforeseen circumstances or out of stock. No cash alternative will be available in lieu of the stated items.

7. How long does the Nespresso Coffee Subscription last?

The offer is for two free months of Coffee Subscription for the first and sixth month only. The Nespresso Coffee Subscription Plan will continue for as long as registrants continue to make their monthly payments. The contract will continue to roll until cancelled. At the end of the first free month (1st month) of subscription subscribers will be automatically charged the monthly subscription fee for the next four (4) months, currently £25/€30 per month* (total cost of £100/€120), to obtain the 6th month free. Thereafter, the monthly payments will resume unless cancelled. It can be terminated by contacting the Nespresso Customer Relationship Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), or by sending an email confirmation to one@nespresso.com, or using the “Cancel” button in “My Account”. In the event of the Subscription Plan being terminated before the free sixth (6th) month, participants are unable to claim any cash or other alternative in lieu of the unused complimentary month. *Offer available for the £25/€30 Coffee Subscription Plan only.

If a participant decides that the Nespresso Coffee Subscription is not for them, they can terminate it at any time without penalty by contacting the Nespresso Customer Relationship Centre on 0800 442 442 (UK) or 1800 812 660 (ROI) or visit any Nespresso Boutique. However, participants will not be entitled to a refund for any monthly fees already paid at the date of termination. For full terms and conditions relating specifically to Nespresso Subscription Plans, please visit https://www.nespresso.com/uk/en/coffee-subscription-box.

8. This promotion cannot be used in conjunction with any other Nespresso promotion, offer or discount including Nespresso Original Line Machine Subscription. Nespresso&YOU offers are still applicable when any Original Line machine is purchased at RRP.

9. Nespresso reserves the right at its sole discretion to disqualify any individual found to be tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive.

10. Those making claims on behalf of a company or business must be authorised to do so.

11. If a participant returns their machine within 14 days, or cancel their order, their ability to claim the free items will become null and void. If the complimentary items have already been dispatched, these must be returned unused and in their original packaging within 14 days at the participant’s own cost.

12. All Nespresso products are subject to availability. For further information regarding this offer, please contact Nespresso on Freephone 0800 442 442 (UK) or 1800 812 660 (ROI).

13. Data Protection: Nespresso will only use the personal details supplied for the administration of this promotion and no other purpose, unless we have your consent/you have opted-in to receive future marketing communications. Your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. Click here for the Promoter’s Privacy Policy https://www.nespresso.com/uk/en/pages/legal . By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: Ukcrc.General@nespresso.com .

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick, RH6 0PA

FULL TERMS AND CONDITIONS


1) This promotion is open to new and existing Nespresso Members residing in the UK, CI, IoM & ROI, aged 18 or over only. Excludes employees and their immediate families of Nestlé S.A. and Nespresso, its agents or anyone professionally connected to the promotion.

2) Offer available when any 200 or more Vertuo capsules are purchased in a single transaction between 17.08.21 and 23:59 on 24.08.20. Offer limited to a pre-allocated stock of Nespresso Vertuo Manual coffee machines only (ref: GCA1-UK-CH-NE, GCA1-GB-BM-NE, GCA1-GB-RE-NE). Qualifying applicants must register/be registered with Nespresso during the stated promotion period. Offer available for purchases made from one of the Nespresso direct channels, including the Nespresso Customer Call Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), on-line at www.nespresso.com or via the Nespresso App. The offer is not available via Café NESPRESSO and is not valid for purchases made via other retailers or trade partners.

3) The offer is limited to one complimentary gift per qualifying registered Nespresso Member.

4) Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to make more than one valid claim by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the terms and conditions.

5) How to claim: Participants will be required to visit one of the direct channels as outlined in Clause 2, above, and place their order in the usual way. The complimentary gift will automatically be added to their order. Maximum of one offer per person throughout the duration of the promotion.

6) At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the Nespresso Member to ensure the integrity of the promotion.

7) The offer is available until 23:59 on 24.08.2021. Claims made after this date will be null and void and no other alternative will be available in lieu of the stated item. Nespresso does not accept responsibility for any communications line failure, regardless of cause, or inaccessibility or unavailability of the internet.

8) Those making claims on behalf of a company or business must be authorised to do so.

9) All Nespresso products are subject to availability.

10) In the event that the 200 capsules are returned, or the order cancelled, the offer of the complimentary machine will become null and void. In the event that the complimentary machine has already been dispatched to the participant, this must be returned unused and in its original packaging within 28 days at the participant’s own cost.

11) Nespresso reserve the right to offer with alternative machines or models of equivalent value in the event of unforeseen difficulties in providing the stated items.

For further information regarding this offer, please contact the Nespresso on Freephone 0800 442 442 (UK) or 1800 81 26 60 (ROI).

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick, RH6 0PA

FREE PRIZE DRAW TO WIN ONE OF 10 HAMPERS OF NESPRESSO ACCESSORIES*

Your chance to win 1 of 10 Nespresso Accessory Hampers consisting of a wicker hamper containing a Pixie Lungo Cup Set, a medium spoon set, two coasters and box of Dark Chocolates.

*T&Cs apply. Closing date for entry is 23:59 on 22.08.21. See below for details.

ABRIDGED TERMS AND CONDITIONS:

*Abridged Terms and Conditions: Open to UK, CI, IoM & ROI, Nespresso Ambassador Members, 18+ only. Closing date for entries is 23:59 on 22.08.21. There are 10 prizes of a hamper of Nespresso accessories available to be won. Prizes consist of a wicker hamper containing one Pixie Lungo Cup Set (ref: 3498), one medium spoon set (ref: 3423), two coasters (2 x ref: 3767) and box of Dark Chocolates (ref: 3253). Participants can enter by emailing Nespresso.competition@nespresso.com with the subject line of ‘Win a Hamper’ and providing their details including full name, membership number and Nespresso & YOU tier. Only those entrants who meet the criteria will be included in the prize draw. The winners will be drawn at random by an independent third party from all valid entries received by the stated closing date. The prize draw will take place no later than 03.09.2021 and winners notified by email within 14 days of the draw. The prize will be delivered within 28 days of the winner notification following a verification process. Maximum one entry per Nespresso Member. No one person may win more than one prize. For further details and full terms and conditions, visit the Nespresso website. (Images are for illustrative purposes only and final items may vary from those shown).

FULL TERMS AND CONDITIONS:

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Please retain a copy for your information.

Nespresso takes data protection seriously. By participating in this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. Open to Nespresso & YOU Ambassador Members based in UK, CI, IoM & ROI, 18+ only. Excludes employees of Nespresso UK Ltd and their immediate families, its agents or anyone else professionally connected with the promotion.

2. Only one entry per person throughout the duration of the promotion and no one person may win more than one prize. The Promoter reserves the right at its sole discretion to disqualify any individual found to be attempting to circumvent this clause by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by the Promoter to be in violation of the terms and conditions; or to be acting in any manner deemed by the Promoter to be disruptive.

3. Participants may enter for a chance to win one of the stated prizes by no later than 23:59 on 22.08.21. Entry is via email only and no other entry routes will be accepted. Participants may enter by emailing: Nespresso.competition@nespresso.com with the subject line “Win a Hamper” and including within the body of the email, their first name, last name, membership number and Nespresso & YOU tier. Failure to provide the necessary details within the entry email will result in the entry being deemed incomplete and not included within the prize draw for a chance to win.

4. All valid entries received by the stated closing date will be included in a prize draw for a chance to win one of ten (10) Hampers containing a Pixie Lungo Cup Set, a medium spoon set, two coasters and box of Dark Chocolates. The prize draw will take place under independent supervision no later than 03.09.21, and the winners will be notified via email using the contact details provided in their original entry within 14 days of the prize draw. All reasonable steps will be taken to contact the winners, however, if this cannot be achieved within 14 days and after three attempts, the Promoter reserves the right to cancel the prize entitlement and award the prize to a reserve winner who will be drawn at the same time as the original winners. If any reserve winner does not respond within a further 14 days of being notified, the prize entitlement will be withdrawn, and the prize removed from the promotion.

5. The prizes will be awarded to the first ten (10) valid entries drawn at random by an independent third party from all valid entries received by the stated closing date. The prizes will be despatched by courier to the winner within 28 days of the prize draw to a confirmed address. Nespresso cannot be responsible for any loss or damaged to the prize once it has been delivered.

6. Nespresso does not accept any liability for loss or damages incurred, or responsibility for any claim, as a result of acceptance, use or enjoyment of the prize.

7. The prizes are as stated above. There are no cash or other alternatives. The prize must be accepted as offered, is non-transferable and subject to availability. The Promoter reserves the right to substitute a prize in whole, or part, with a prize of equal or greater value in the event of unforeseen circumstances, and/or withdraw or amend the promotion at any time without prior notice.

8. Nespresso reserves the right to withdraw or amend this promotion in the event of any unforeseen circumstances outside its reasonable control but will use all reasonable endeavours to minimise the effect to participants to avoid undue disappointment. The promotion and these Terms and Conditions will be governed by the laws of England and Wales but any disputes as to the meaning of these Terms and Conditions will be subject to the exclusive jurisdiction of the participants’ local courts. Nespresso’s decision in all matters connected to this prize draw is final and binding.

9. To the fullest extent possible in law, neither Nespresso nor agencies involved in this promotion will be liable for any loss or damage whatsoever caused by matters relating to this promotion.

10. Nespresso reserves the right to verify the winners and to refuse to award a prize or withdraw prize entitlement where there are reasonable grounds to believe there has been a breach of these terms and conditions or any instructions forming part of this promotion’s entry requirements or otherwise where a participant has gained unfair advantage in participating in the promotion or won using fraudulent means.

11. By taking part in the promotion, the winner agrees that the Promoter may contact them to ask whether they want to participate in publicity relating to the promotion.

12. Winners List: Subject to the Promoter’s Privacy Policy which can be found at: https://www.nespresso.com/uk/en/pages/legal, the surnames and counties of the verified winners will be available upon request by sending an email to: UKcrc.General@nespresso.com with the subject line “Winner’s list: Nespresso & YOU hamper prize draw” for a period of three (3) months following the end of the promotion. The Promoter reserves the right to refuse any or all such requests. If any winner objects to their information being published, then they can contact Nespresso by emailing: Ukcrc.General@nespresso.com.

13. Data Protection: Nespresso will only use the personal details supplied for the administration of the promotion and the auditing of the entries where necessary and for no other purpose, unless we have your consent/you have opted-in to receive future marketing communications. The surnames and counties of the verified winners will be made available as set out in Clause 12 above and the winner can object to this by emailing: Ukcrc.General@nespresso.com. Otherwise, your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. Click here for the Promoter’s Privacy Policy https://www.nespresso.com/uk/en/pages/legal . By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: Ukcrc.General@nespresso.com .

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick RH6 0PA.

FREE PRIZE DRAW TO WIN ONE OF 30 CARAN D’ACHE PENS*

Your chance to win 1 of 30 iconic Caran d’Ache ballpoint pens, made from recycled capsules.

*T&Cs apply. Closing date for entry is 23:59 on 22.08.21. See below for details.

ABRIDGED TERMS AND CONDITIONS:

*Abridged Terms and Conditions: Open to UK, CI, IoM & ROI, 18+ only. Closing date for entries is 23:59 on 22.08.21. There are 30 prizes of a Caran d’Ache pen (ref: 104001). Participants can enter by emailing Nespresso.competition@nespresso.com with the subject line of ‘Win a Pen’ and providing their details including full name, membership number and Nespresso & YOU tier. Only those entrants who meet the criteria will be included in the prize draw. The winners will be drawn at random by an independent third party from all valid entries received by the stated closing date. The prize draw will take place no later than 03.09.2021 and winners notified by email within 14 days of the draw. The prize will be delivered within 28 days of the winner notification following a verification process. Maximum one entry per Nespresso Member. No one person may win more than one prize. For further details and full terms and conditions, visit the Nespresso website. (Images are for illustrative purposes only and final items may vary from those shown).

FULL TERMS AND CONDITIONS:

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Please retain a copy for your information.

Nespresso takes data protection seriously. By participating in this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. Open to Nespresso & YOU Members based in UK, CI, IoM & ROI, 18+ only. Excludes employees of Nespresso UK Ltd and their immediate families, its agents or anyone else professionally connected with the promotion.

2. Only one entry per person throughout the duration of the promotion and no one person may win more than one prize. The Promoter reserves the right at its sole discretion to disqualify any individual found to be attempting to circumvent this clause by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by the Promoter to be in violation of the terms and conditions; or to be acting in any manner deemed by the Promoter to be disruptive.

3. Participants may enter for a chance to win one of the stated prizes by no later than 23:59 on 22.08.21. Entry is via email only and no other entry routes will be accepted. Participants may enter by emailing: Nespresso.competition@nespresso.com with the subject line “Win a Pen” and including within the body of the email, their first name, last name, membership number and Nespresso & YOU tier. Failure to provide the necessary details within the entry email will result in the entry being deemed incomplete and not included within the prize draw for a chance to win.

4. All valid entries received by the stated closing date will be included in a prize draw for a chance to win one of 30 Caran d’Ache pens (ref: 104001). The prize draw will take place under independent supervision no later than 03.09.2021, and the winners will be notified via email using the contact details provided in their original entry within 14 days of the prize draw. All reasonable steps will be taken to contact the winners, however, if this cannot be achieved within 14 days and after three attempts, the Promoter reserves the right to cancel the prize entitlement and award the prize to a reserve winner who will be drawn at the same time as the original winners. If any reserve winner does not respond within a further 14 days of being notified, the prize entitlement will be withdrawn, and the prize removed from the promotion.

5. The prizes will be awarded to the first 30 valid entries drawn at random by an independent third party from all valid entries received by the stated closing date. The prizes will be despatched by courier to the winner within 28 days of the prize draw to a confirmed address. Nespresso cannot be responsible for any loss or damaged to the prize once it has been delivered.

6. Nespresso does not accept any liability for loss or damages incurred, or responsibility for any claim, as a result of acceptance, use or enjoyment of the prize.

7. The prizes are as stated above. There are no cash or other alternatives. The prize must be accepted as offered, is non-transferable and subject to availability. The Promoter reserves the right to substitute a prize in whole, or part, with a prize of equal or greater value in the event of unforeseen circumstances, and/or withdraw or amend the promotion at any time without prior notice.

8. Nespresso reserves the right to withdraw or amend this promotion in the event of any unforeseen circumstances outside its reasonable control but will use all reasonable endeavours to minimise the effect to participants to avoid undue disappointment. The promotion and these Terms and Conditions will be governed by the laws of England and Wales but any disputes as to the meaning of these Terms and Conditions will be subject to the exclusive jurisdiction of the participants’ local courts. Nespresso’s decision in all matters connected to this prize draw is final and binding.

9. To the fullest extent possible in law, neither Nespresso nor agencies involved in this promotion will be liable for any loss or damage whatsoever caused by matters relating to this promotion.

10. Nespresso reserves the right to verify the winners and to refuse to award a prize or withdraw prize entitlement where there are reasonable grounds to believe there has been a breach of these terms and conditions or any instructions forming part of this promotion’s entry requirements or otherwise where a participant has gained unfair advantage in participating in the promotion or won using fraudulent means.

11. By taking part in the promotion, the winner agrees that the Promoter may contact them to ask whether they want to participate in publicity relating to the promotion.

12. Winners List: Subject to the Promoter’s Privacy Policy which can be found at: https://www.nespresso.com/uk/en/pages/legal, the surnames and counties of the verified winners will be available upon request by sending an email to: UKcrc.General@nespresso.com with the subject line “Winner’s list: Nespresso & YOU Caran d’Ache pen prize draw” for a period of three (3) months following the end of the promotion. If any winner objects to their information being published, then they can contact Nespresso by emailing: Ukcrc.General@nespresso.com.

13. Data Protection: Nespresso will only use the personal details supplied for the administration of the promotion and the auditing of the entries where necessary and for no other purpose, unless we have your consent/you have opted-in to receive future marketing communications. The surnames and counties of the verified winners will be made available as set out in Clause 12 above and the winner can object to this by emailing: Ukcrc.General@nespresso.com. Otherwise, your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. Click here for the Promoter’s Privacy Policy https://www.nespresso.com/uk/en/pages/legal . By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: Ukcrc.General@nespresso.com.

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick RH6 0PA.

FULL TERMS AND CONDITIONS

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information.

Nespresso takes data protection seriously. By participating in this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. This promotion is open to all residents of the UK, Channel Islands and Isle of Man, aged 18 or over and excludes employees and their immediate families of Nestlé S.A. and Nespresso, its agents or anyone professionally connected to the promotion. Participants must register or be registered with Nespresso to qualify for the offer.

2. Applicants must have purchased any qualifying Nespresso Sage Creatista machine from John Lewis Partnership instore or online and registered with Nespresso during the stated promotion period to qualify for the offer. The offer consists of a complimentary Nespresso Apron and a set of Stencils as a first gift, and a second gift of two free months’ (1st & 6th month) Nespresso Coffee Subscription worth £50 when participants go on to register and activate a Nespresso Coffee Subscription Plan by no later than 23:59 on 31.03.2022. N.B. Offer valid for the £25 Plan only.

3. The stated Nespresso machine must be purchased between the stated dates from John Lewis and Partners only. Maximum of one offer per Nespresso Member. Any additional machines purchased during the stated promotional period will not qualify for the offer. The qualifying Nespresso Coffee machine must be purchased in the UK, Channel Island or Isle of Man.

4. How to claim:

Participants must visit John Lewis and Partners (in store or online) and purchase a qualifying machine between the stated promotional dates.

- To claim the offer participants must email: UKYOCRCPromotion@nespresso.com, complete with their first name, last name, email address, residential address and daytime phone number, machine serial number (which can be found on the drip tray), and attach a photo of their qualifying till receipt showing the purchase of one of the specified Nespresso machines made between 09.08.21 and 24.08.21. Photos must clearly show the name of the store where the machine was purchased, the date purchased and the itemised machine details. Blurred, out-of-focus or photos where the till receipt is illegible will not be accepted. Participants must claim their gifts by no later than 08.09.21. Gifts will be sent to qualifying participants within 28 days of a valid claim.

5. If the qualifying participant goes on to register and activate a Nespresso Coffee Subscription Plan by no later than 23:59 on 31.03.2022 they will receive a second gift of two free months’ (1st & 6th month only) Coffee Subscription. Registration and activation of Coffee Subscription Plans can be made by visiting www.nespresso.com/uk/en/coffee-subscription-box and completing the registration process. Should the participant fail to register and activate a Coffee Subscription Plan by 23:59 on 31.03.2022 the offer of two free months’ subscription will become null and void. Coffee Subscription Plan Terms and conditions apply. These can be viewed at www.nespresso.com/uk/en/legal.

6. The free Nespresso items are subject to stock availability and Nespresso reserve the right to supplement this offer with alternative items of equivalent value in the event of unforeseen circumstances or out of stock. No cash alternative will be available in lieu of the stated items.

8. This promotion cannot be used in conjunction with any other Nespresso promotion, offer or discount including Nespresso Machine Subscription.

9. Nespresso reserves the right at its sole discretion to disqualify any individual found to be tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive.

10. Those making claims on behalf of a company or business must be authorised to do so.

11. If a participant returns their machine within 14 days, or the order cancelled, their ability to claim the free items will become null and void. If the complimentary items have already been dispatched, these must be returned unused and in their original packaging within 14 days at the participant’s own cost.

12. All Nespresso products are subject to availability. For further information regarding this offer, please contact Nespresso on Freephone 0800 442 442 (UK).

13. Data Protection: Nespresso will only use the personal details supplied for the administration of this promotion and no other purpose, unless we have your consent/you have opted-in to receive future marketing communications. Your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. Click here for the Promoter’s Privacy Policy https://www.nespresso.com/uk/en/pages/legal . By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: Ukcrc.General@nespresso.com .

14. How does the Coffee Subscription work?

The offer is for two free months of Coffee Subscription for the first and sixth month only. The Nespresso Coffee Subscription Plan will continue for as long as registrants continue to make their monthly payments and the contract will continue to roll until cancelled. It can be terminated by contacting the Nespresso Customer Relationship Centre on 0800 442 442 (UK) by sending an email confirmation to one@nespresso.com , or using the “Cancel” button in “My Account”. In the event of the subscription plan being terminated before the free sixth (6th) month, participants are unable to claim any cash or other alternative in lieu of the unused complimentary month.

Coffee Subscription Plans will continue for a long as monthly payments are made. If a participant decides that the Coffee Subscription by Nespresso is not for them, then the subscription can be terminated at any time without penalty by contacting the Nespresso Customer Relationship Centre on 0800 442 442 (UK), or by visiting any Nespresso Boutique. However, there will be no refund for any monthly fees already paid at the date of termination.

For full terms and conditions relating specifically to Nespresso Subscription Plans, please visit www.nespresso.com/uk/en/coffee-subscription-box.

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick, RH6 0PA

FULL TERMS AND CONDITIONS

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information.

Nespresso takes data protection seriously. By participating in this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. This promotion is open to specially selected Nespresso Members residing in the UK & ROI, aged 18 or over only. Excludes employees and their immediate families of Nestle S.A. and Nespresso, its agents or anyone professionally connected to the promotion.

2. The offer is available to qualifying participants who purchase the required number of capsules, as stated in their email, from one of the Nespresso direct channels, including the Nespresso Customer Call Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), on-line at www.nespresso.com, or via the Nespresso App, or a Nespresso Boutique between 26.07.2021 and 23:59 on 31.07.2021. Offer not available via any other retail outlets or via Café NESPRESSO or Nespresso Micro Boutiques. Due to the continuing COVID-19 situation, please check your local Nespresso Boutique opening days and times as these may vary. This can be done using www.nespresso.com/uk/en/store-locator. This page is updated regularly with the latest information and news relating to Nespresso Boutiques.

3. The offer is limited to one offer per qualifying Nespresso Member. Participants must choose one of the offers available in the email they received. The promotion only applies to orders placed for the number of capsules as stated in the promotional email at participating channels during the stated promotional period and cannot be applied retrospectively.

4. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to make more than one valid claim by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the terms and conditions.

5. How to claim:

Via Customer Call Centre

- Qualifying Nespresso Members are required to call the Customer Call Centre to place their order with a Coffee Specialist for the required number of capsules during the promotional dates. The offer will be applied automatically.

- The value of the complimentary sleeves will be deducted from the basket at checkout.

Via www.nespresso.com

- Qualifying Nespresso Members are required to log into their account during the stated promotional period and add the required number of capsules to their basket;

- The value of the complimentary sleeves will be automatically deducted from the basket at checkout.

Via Nespresso Boutique

- Qualifying Nespresso Members must visit their local Nespresso Boutique, purchase the required number of capsules as outlined in the promotion email they received. Due to the continuing COVID-19 situation, please check your local Nespresso Boutique opening days and times as these may vary. This can be done using www.nespresso.com/uk/en/store-locator. This page is updated regularly with the latest information and news relating to Nespresso Boutiques.

- The value of the complimentary sleeves will be deducted from the basket at checkout.

6. The credit will be applied based on Nespresso average cost per sleeve.

7. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the Nespresso Member to ensure the integrity of the promotion.

8. Only complete purchases made by no later than 23:59 on 31.07.2021 will be eligible. Nespresso does not accept responsibility for any late applications or any communications line failure, regardless of cause, or inaccessibility or unavailability of the internet.

9. Those making claims on behalf of a company or business must be authorised to do so.

10. If a participant returns their capsules within 14 days, the total value will be refunded at the rebate price.

11. All Nespresso products are subject to availability.

12. Data Protection: Nespresso will only use the personal details supplied for the administration of this promotion and no other purpose, unless we have your consent/you have opted-in to receive future marketing communications. Your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. Click here for the Promoter’s Privacy Policy https://www.nespresso.com/uk/en/pages/legal . By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: Ukcrc.General@nespresso.com .

For further information regarding this offer, please contact the Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI).

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick, RH6 0PA

1. This promotion is open to specially selected Nespresso Members residing in the UK, CI, IoM & ROI, aged 18 or over only. Excludes employees and their immediate families of Nestlé S.A. and Nespresso, its agents or anyone professionally connected to the promotion.

2. The offer is available to qualifying participants who set up a new “Recurring Order” for 50 or more capsules and enter the promotional code as stated in their email, from one of the Nespresso direct channels, including the Nespresso Customer Call Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), on-line at www.nespresso.com or at Nespresso Boutiques between 26.07.2021 and 23:59 (or Boutique closing time, where open) on 08.08.2021.

3. The offer is limited to one offer per qualifying Nespresso Member who sign up for a “Recurring Order” by the stated closing date. The promotion only applies to orders placed for the number and type of Nespresso capsules as stated in the promotional email at participating channels during the stated promotional period and cannot be applied retrospectively.

4. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to make more than one valid claim by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the terms and conditions.

5. How to claim:

Via Customer Call Centre

- Qualifying Nespresso Members are required to call the Customer Call Centre to place set up their “Recurring Order” with a Coffee Specialist for 50 or more Nespresso capsules during the promotional dates and quote the offer code they have received.

- The complimentary offer will be applied to the first “Recurring Order” only. The offer cannot be exchanged for cash.

Via www.nespresso.com

Qualifying Nespresso Members are required to log into their account and set up a “Recurring Order” before the stated closing date for 50 or more Nespresso capsules and add the relevant promotional code provided in their email.

- The offer will be applied to the first “Recurring Order” only. The offer cannot be exchanged for cash.

Via Nespresso Boutique

- Participants must visit their local Nespresso Boutique, register/be registered with Nespresso, and set up a “Recurring Order” for 50 or more capsules during the stated promotional dates and quote the promotional code. Due to the continuing COVID-19 situation, participants should check their local Nespresso Boutique opening days and times as these may vary. This can be done using www.nespresso.com/uk/en/store-locator . This page is updated regularly with the latest information and news relating to Nespresso Boutiques.

- The offer will be applied to the first “Recurring Order” only. The offer cannot be exchanged for cash.

6. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the Nespresso Member to ensure the integrity of the promotion.

7. Only completed purchases made by no later than 23:59 on 08.08.2021 will qualify for the offer. Nespresso does not accept responsibility for any late applications or any communications line failure, regardless of cause, or inaccessibility or unavailability of the internet.

8. Those making claims on behalf of a company or business must be authorised to do so.

9. All Nespresso products are subject to availability.

For further information regarding this offer, please contact the Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI).

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick, RH6 0PA

FULL TERMS & CONDITIONS

ADDENDUM: TERMS AND CONDITIONS UPDATED ON 01.09.21 AMENDING THE OFFER TO 100 PRE-SELECTED CAPSULES (PREVIOUSLY 60 CAPSULES) AND CHANGING THE CLOSING DATE TO 30.09.21. PARTICIPANTS WHO HAVE ALREADY CLAIMED THE OFFER WILL BE CONTACTED AND RECEIVE THE HIGHER VALUE OFFER.

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information.

Nespresso takes data protection seriously. By entering this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. Open to Nespresso Professional customers (new and existing) in UK, CI & IoM. Excludes employees and their immediate families of Nespresso, its agents or anyone professionally connected to the promotion. Excludes employees and their immediate families of Nestle S.A. and Nespresso, its agents or anyone professionally connected to the promotion.

2. Participants can purchase a Vertuo Plus machine, 100 pre-selected capsules and a set of Monin Syrups for £79 (usual price £219.90 when the items are purchase separately) between 01.07.21 and 23:59 on 30.09.21 N.B. The 100 capsules will be made up of a pre-selected range of capsules which may vary depending on stock availability. The pre-selection will be at the discretion of Nespesso and cannot be changed or substituted for any other variants. Participants who go on to purchase an additional 100 capsules of their choice by 23:59 on 31.10.21 will also qualify for the offer of an Aeroccino 4 for half price when purchased within the same transaction as the capsules.

3. All qualifying orders must be placed via https://www.nespresso.com/uk/en/offers/work-from-home-promotion. Qualifying Nespresso Members are required to add the specially priced Nespresso Vertuo Plus machine to their basket together with the 100 capsules bundle and a set of Monin Syrups. Participants who are not already Nespresso Members will be required to register to qualify for the offer. Participants will qualify for a maximum of one specially priced Vertuo Plus machine with 100 pre-selected capsules and a set of Monin Syrups during the stated promotional period. This offer will be added automatically at checkout. Any additional purchases made during the promotional period, or purchases made outside of the promotional dates, will not qualify for the offer.

4. No cash or other alternative available in lieu of the discount, except in the event of circumstances beyond its control, Nespresso reserve the right to offer an alternative item of equal value.

5. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the terms and conditions.

6. In the event of circumstances outside its reasonable control and only where circumstances make this unavoidable, Nespresso reserves the right to cancel or amend the promotion or these terms and conditions at any stage but will always endeavour to minimize the effect to participants in order to avoid undue disappointment. In the event of circumstances outside its control Nespresso reserve the right to offer an alternative item of equal or greater value at any time during the promotional period.

7. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the participant to ensure the integrity of the promotion.

8. Those ordering and making claims on behalf of a company or business must be authorised to do so.

9. This Promotion cannot be used in conjunction with any other Nespresso promotion, offer or discount.

10. Data Protection: Nespresso will only use the personal details supplied for the administration of this promotion and no other purpose, unless we have your consent/you have opted-in to receive future marketing communications. Your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. Click here for the Promoter’s Privacy Policy https://www.nespresso.com/uk/en/pages/legal. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: Ukcrc.General@nespresso.com .

Promoter: NESPRESSO UK, 1 City Place, Gatwick, RH6 0PA

MASTER FULL TERMS AND CONDITIONS

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information. Nespresso takes data protection seriously. By participating in this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. This promotion is open to specially selected Nespresso Members residing in the UK, Channel Islands, Isle of Man and Republic of Ireland, aged 18 or over only. Excludes employees and their immediate families of Nestlé S.A. and Nespresso, its agents or anyone professionally connected to the promotion.

2. The offer is available to qualifying participants who purchase the required number and type of Nespresso capsules in a single transaction, as stated in their email, from one of the Nespresso direct channels, including the Nespresso Customer Call Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), on-line at www.nespresso.com, or a Nespresso Boutique between 06.07.2021 and 23:59 on 18.07.2021. Offer not available via any other retail outlets or via Café NESPRESSO or Micro Boutiques. Due to the continuing COVID-19 situation, please check your local Nespresso Boutique opening days and times as these may vary. This can be done using www.nespresso.com/uk/en/store-locator . This page is updated regularly with the latest information and news relating to Nespresso Boutiques.

3. There is a limited stock of the gifts, which are subject to availability, while stocks last. The promotion will end at 23:59 on 18.07.2021, or when all allocated stock of the gift items has been depleted, whichever is sooner. In the event of out of stocks of the gifts, there will be no alternative available. The offer is limited to one offer per qualifying Nespresso Member. The promotion only applies to orders placed for the number and type of Nespresso capsules as stated in the promotional email at participating channels during the stated promotional period and cannot be applied retrospectively.

4. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to make more than one valid claim by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the terms and conditions.

5. How to claim:

Via Customer Call Centre

- Qualifying Nespresso Members are required to call the Customer Call Centre to place their order with a Coffee Specialist for the required number and type of Nespresso capsules during the promotional dates and quote the offer they have received;

- The complimentary gift(s) will be added to their order, subject to availability, whilst stocks last.

Via www.nespresso.com

- Qualifying Nespresso Members are required to log into their account and add the required number and type of Nespresso capsules to their basket;

- They offer will be added automatically when the correct number and type of capsules are purchased within the stated promotional period, subject to availability, whilst stocks last.

Via Nespresso Boutique*

- Qualifying Nespresso Members must visit their local Nespresso Boutique, purchase the required number and type of Nespresso capsules as outlined in the promotion email they received;

- The complimentary gift(s) will be given with the purchase, subject to availability, whilst stocks last.

*Due to the continuing COVID-19 situation, please check your local Nespresso Boutique opening days and times as these may vary. This can be done using www.nespresso.com/uk/en/store-locator. This page is updated regularly with the latest information and news relating to Nespresso Boutiques.

6. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the Nespresso Member to ensure the integrity of the promotion.

7. Only completed purchases made by no later than 23:59 on 18.07.2021 will qualify for the offer. Complimentary gifts are subject to availability while stocks last. The promotion will end at 23:59 on 18.07.2021, OR, when all allocated stock of the complimentary gifts have been claimed, whichever is sooner. Nespresso does not accept responsibility for any late applications or any communications line failure, regardless of cause, or inaccessibility or unavailability of the internet.

8. Those making claims on behalf of a company or business must be authorised to do so.

9. If a participant returns their qualifying capsules within 14 days of the purchase date, their ability to claim the complimentary gift(s) will become null and void. If the complimentary gift(s) have already been dispatched, these must be returned unused and in their original packaging within 14 days of receipt at the participant’s own cost.

10. All Nespresso products are subject to availability.

11. Data Protection: Nespresso will only use the personal details supplied for the administration of this promotion and no other purpose, unless we have your consent/you have opted-in to receive future marketing communications. Your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. Click here for the Promoter’s Privacy Policy https://www.nespresso.com/uk/en/pages/legal . By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: Ukcrc.General@nespresso.com .

For further information regarding this offer, please contact the Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI).

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick, RH6 0PA

FULL TERMS AND CONDITIONS:

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information.

The Promoter takes data protection seriously. By entering this promotion, participants confirm that they have read the Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the promotion, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. This promotion is open to all residents of the UK, Channel Islands, Isle of Man and Republic of Ireland, aged 18 or over and excludes employees and their immediate families of Nestle S.A. and Nespresso, its agents or anyone professionally connected to the promotion. Participants must register or be registered with Nespresso to qualify for the offer.

2. Qualifying Nespresso Members who received the promotional email will be invited to share the Nespresso ‘Member Get Member’ promotional code with up to a maximum of three (3) friends. Those three friends will be required to purchase one coffee machine from the Nespresso Vertuo Next ranges and register with Nespresso before 23:59 on 30.09.2021. The offer will give each friend a discount of £100/€100 on the RRP of a machine from the Nespresso Vertuo Next Range (price varies per range RRP £149/€169 - £199/€239). The referral code is for new customers only and participants will be required to register a Nespresso account. The purchase of a qualifying machine during the stated promotional period will also grant the purchaser access to a Nespresso promotional offer that may be live at the time of purchase.

3. One of the stated Nespresso machines must be purchased between 01.07.21 and 31.09.21 directly from Nespresso at nespresso.com, or by calling Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI), or at www.nespresso.com, or via the Nespresso App, or visiting a Nespresso Boutique where available. Offer not available via Nespresso Micro Boutiques. Maximum of one offer per machine purchased per NEW Nespresso Member. Any additional machines purchased during the stated promotional period will not qualify for the offer. The qualifying Nespresso Coffee machine must be purchased in the UK, Channel Island, Isle of Man or Republic of Ireland. Due to the continuing COVID-19 situation, participants should check their local Nespresso Boutique opening days and times as these may vary. This can be done using www.nespresso.com/uk/en/store-locator. This page is updated regularly with the latest information and news relating to Nespresso Boutiques.

4. i) How to claim the referring Nespresso Member’s offer:

• Qualifying Nespresso Members will be sent a unique link to a landing page via email which will allow access to their referral code. Participants should share their referral code and the unique link with their friends in a suitable format such as text message, printed etc., following the steps as shown on the landing page.

• Their friend(s) who receive the referral code will receive a discount of £100/€100 when they go on to purchase a qualifying machine via the unique link. Once the friend has the unique link and the code they can:

o Access the qualifying products either via the landing page link shared by a friend or directly at one of Nespresso Direct Channels (nespresso.com, Boutiques or CRC);

o Make their machine choice from qualifying machines ranges (Vertuo Next);

o Enter the promotional code at the checkout;

o Receive the discount of £100/€100 off RRP of the machine, which will be applied at checkout.

o The referral code is for new customers only and new customers will be required to register a Nespresso account.

• If the friend(s) do not return their machine within 14 days, the Nespresso Member will received an automatic email containing unique promotional code with the value of £55/€60 credit (one credit for each friend who has purchased a qualifying machine and registered with Nespresso) and can be spent on coffee of their choice until 23:59 on 31.12.2021. The promotional code will only apply on orders of greater value than credit £55/€60.

The final date for use of the promotional code by friends and claims for any Nespresso Member promotional offers that may be running at the time of purchase, will be 30.09.2021.

6. This promotion cannot be used in conjunction with any other Nespresso promotion, offer or discount including Nespresso Machine Subscription. Nespresso&YOU offers are still applicable when a Vertuo Plus machine is purchased at RRP. The discounted Nespresso Vertuo Next Range cannot be used in conjunction with Nespresso&YOU offers.

7. Nespresso reserves the right at its sole discretion to disqualify any individual found to be tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive.

8. Those making claims on behalf of a company or business must be authorised to do so.

9. If a friend returns their machine within 14 days, or the order is cancelled, the original referrer will lose their gift of credit, and their friend’s ability to claim any additional promotions or offers that may be running at the time of purchase will become null and void.

10. All Nespresso products are subject to availability. For further information regarding this offer, please contact Nespresso on Freephone 0800 442 442 (UK)/ 1800 812 660 (ROI).

11. Data Protection: Nespresso will only use the personal details supplied for the administration of this promotion and no other purpose, unless we have your consent/you have opted-in to receive future marketing communications. Your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. Click here for the Promoter’s Privacy Policy https://www.nespresso.com/uk/en/pages/legal. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: Ukcrc.General@nespresso.com.

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick, RH6 0PA

GET A VERTUO NEXT BLACK MATTE C-RANGE MACHINE FOR £1 WHEN YOU BUY 200 VERTUO CAPSULES IN A SINGLE TRANSACTION*

FULL TERMS AND CONDITIONS

1. This promotion is open to Forest Hotel guests only residing in the UK, aged 18 or over. Excludes employees and their immediate families of Nestlé S.A. and Nespresso, its agents or anyone professionally connected to the promotion.

2. The offer is available to qualifying participants who purchase 200 Vertuo capsules in a single transaction, add the Vertuo Next Black Matte C-Range machine to that basket, and apply the special promotional code provided. The offer can be taken up via the dedicated webpage only and is not available via any other Nespresso channel or other retailer. Qualifying purchases must be made between 01.04.21 and 23:59 on 01.04.22.

3. The offer is limited to one qualifying Vertuo machine (Vertuo Next Black Matte C-Range only) for £1 per qualifying Nespresso Member. The promotion only applies to orders placed for the number of capsules as stated above and only when the correct promotional code is applied. The offer cannot be claimed via any other channel or retailer, and cannot be applied retrospectively. Offer codes will be provided to qualifying Forest Hotel guests only, and these should not be published or shared in any way. The Promoter reserves the right to reject any codes that are not intended for this specific offer or where it believes that codes have been obtained by some fraudulent or other manner.

4. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to make more than one valid claim by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the terms and conditions.

5. How to claim:

Via https://www.nespresso.com/uk/en/vertuo-machine-offers

Qualifying participants are required to create an online account (if they do not already have one), add the required number of Vertuo capsules to their basket together with the qualifying Vertuo machine (Vertuo Next Black Matte C-Range only) and the promotional code they have received;

- The credit will be applied to their basket reducing the qualifying Vertuo machine to £1.

- The offer cannot be claimed via any other method and is not available via any other Nespresso channel or other retailer.

6. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the Nespresso Member to ensure the integrity of the promotion.

7. Only complete purchases made by no later than 23:59 on 01.04.2022 will be eligible for the offer. Nespresso does not accept responsibility for any late applications or any communications line failure, regardless of cause, or inaccessibility or unavailability of the internet.

8. Those making claims on behalf of a company or business must be authorised to do so.

9. If a participant returns their qualifying Vertuo capsules within 14 days, the offer will become null and void and the discounted machine must be returned, unused, and in its original packaging, or the full price paid.

10. The Nespresso discount is not transferable as cash or any other alternative.

11. All Nespresso products are subject to availability.

For further information regarding this offer, please contact the Nespresso on Freephone 0800 442 442 (UK).

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick, RH6 0PA

Post copy:

For your chance to win, follow us on Instagram, share a photo on your Instagram that best captures your best coffee and brunch moment with the hashtag #SummerWithNespresso and tag @Nespresso.uk. Qualifying posts made between midday on 22.06.21 and midday on 28.06.21 will be included in the prize draw. There is one prize to be won consisting of a table at one of the Summer Brunch events of your choice for you + 3 friends (4 covers in total), 1 Vertuo Next machine and an iced coffee bundle. Brunch events taking place on: London – 3rd July, Manchester - 11th July and Leeds - 18th July. T&Cs apply. UK, CI, IoM & ROI, 18+. Max one entry/person/day. Entries via Instagram feed only. Winner announcement will be via an Instagram story on 28.06.21 by 7pm. [link to the T&Cs]

FULL TERMS AND CONDITIONS FOR WEBSITE

These Terms and Conditions (the “Terms and Conditions”) prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should please retain a copy for their information. The Promoter takes data protection seriously. By entering this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to the Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

Promotion

1. Open to United Kingdom (England, Scotland, Wales and Northern Ireland), Channel Islands, Isle of Man and Republic of Ireland residents aged 18 or over, excluding employees of Nespresso UK Ltd and their immediate families, its affiliated companies, agents or anyone else professionally connected with the promotion.

2. Maximum of one entry per person per day via Instagram throughout the duration of the promotion. The Promoter reserves the right at its sole discretion to disqualify any individual found to be attempting to circumvent this clause by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by the Promoter to be in violation of the terms and conditions; or to be acting in any manner deemed by the Promoter to be disruptive.

3. No purchase necessary, however a valid Instagram account and access to the internet are required.

4. Entrants will require an Instagram account to enter and must ensure that their entries are set to ‘Public’. Participants who do not already have an Instagram account may open one at www.instagram.com, by following the instructions and reading the relevant Terms and Conditions.

• Entries can be made via Instagram only by participants posting on their own Instagram feed a photo that best represents their own ‘Best Coffee and Brunch Moment’ with the hashtag #SummerWithNespresso and the tag @Nespresso.uk. Entrants must ensure their account is set to ‘Global’ or ‘Public’ to allow their entry to be included in the prize draw. The winner will be drawn at random by an independent third party from all valid entries made via Instagram during the stated promotional dates.

• The winner will be drawn at random by an independent third party from all valid entries made via a valid Instagram post using the hashtag #SummerWithNespresso and tag @nespresso.uk. The winner’s Instagram name will be announced/tagged via Nespresso Instagram Stories. The winner will be required to private message the Promoter within 24 hours of the winner notification with their contact details to arrange their prize.

• By participating entrants understand and agree to their comments being publicly displayed on the @nespresso.uk Instagram page. Such entries may be attributed to the original entrant using their name as provided with their entry, or as shown on their Instagram account.

5. Images and comments must not infringe the copyright or other intellectual property rights of any third party. The Promoter requests that any posts featuring their name and hashtag should not be:

i. Violent, negative or/and discriminative of any ethnic, racial, gender, religious, professional or age group, or be profane or obscene;

ii. Promote or be about the use of illegal drugs, tobacco, firearms/weapons, any activities that may appear unsafe or dangerous, or any particular political agenda or message;

iii. Be offensive or be about hate;

iv. Defame, misrepresent or contain negative remarks about the Promoter or its products, other people, products or companies;

v. Contain trademarks owned by others or advertise or promote any brand or product of any kind, without permission;

vi. Contain copyrighted materials owned by others (including photographs, sculptures, paintings and other works of art or images published on or in websites, television, movies or other media or musical "samples") without permission;

vii. Contain materials embodying the names, likenesses, photographs, or other indicia identifying any person, living or dead, other than the participant, without permission;

viii. Communicate messages or images inconsistent with the positive images and/or goodwill to which the Promoter wishes to associate;

ix. Depict, and cannot itself be in, violation of any law.

6. The Promoter reserves the right at its sole and absolute discretion to immediately and permanently remove any comments made to the Nespresso.uk Instagram feed that it deems to be distasteful, degrading or will in any way cause offence. Comments should not feature, mention, or tag another person except where the entrant has obtained express permission to publicly share their Instagram name or image. All entries must conform to Instagram guidelines and terms and conditions. The Promoter reserves the right to report any content violations to the appropriate authorities. The participant entering the promotion must be the owner of the Instagram account used. The Prize

7. There is one prize to be won consisting of a table at one of the Summer Brunch events of the winner’s choice for themselves and three (3) friends, four covers in total, plus one Vertuo Next machine and an iced coffee bundle. The Brunch Events will take place in London (Savage Garden), on 3rd July from 11am to 4pm, Manchester (FoodWell), on 11th July from 11am to 4pm, and Leeds (Issho), on 18th July from 11am to 4pm. The winner will be required to choose one date/venue and confirm their booking by no later than 6pm on 30.06.21. The Vertuo Next coffee machine and iced coffee bundle will be delivered to the winner’s chosen address. The brunch events are for adults, 18+ only. The prize does not include travel to and from the venue. Any additional costs incurred in taking up the prize will be the sole responsibility of the winner and their guests. No cash or other alternative available to the prize as stated except in the event of circumstances outside its control, the Promoter reserves the right to offer an alternative prize, in whole or part, of an equal or greater value. Participants may enter via Instagram only. Winner selection and notification / fulfilment

8. The winner will be drawn at random by an independent third party from all valid entries received by the stated closing date for the draw. The Promoter reserves the right at its sole discretion to disqualify any individual found to be attempting to tamper with the operation of the promotion, setting up multiple accounts, aliases, using multiple identities or to be acting in any manner deemed by the Promoter to be in violation of the terms and conditions; or to be acting in any manner deemed by the Promoter to be disruptive. Bulk, trade, agencies, third party or automated entries are not permitted and will be disqualified.

9. The Promoter reserves the right to remove any entrant from the prize draw whose social media name or photo it deems to be offensive, or it believes may cause offence to other participants.

10. The final closing date for the promotion is midday on 28.06.21. Participation is via the method as outlined in Clause 4 above only. No postal or other entry method is available.

11. The prize draw will take place using an independently verified random computer programme on 28.06.21 and the winner notified via Instagram only. The winner will be contacted via a message under their original entry on Instagram within 24 hours of the closing date and will be required to respond, provide certain information plus acceptance of the prize within 24 hours of initial contact. Inaccurate information may result in the prize being forfeited. In the event that the winner does not respond to communications within 24 hours of the initial contact, the Promoter reserves the right to withdraw the prize entitlement from this potential winner and allocate that prize to an alternative winner selected next in line as a reserve at the same time as the original. If the reserve winner does not respond within 24 hours of being notified, the prize entitlement will be withdrawn, and the prize removed from the promotion.

12. On completion of the validation process, the prize will be arranged with the winner and the Coffee Machine sent by special delivery post or courier, via a tracked and signed for service, within 28 days of confirmation of the winner’s address. General

13. The Promoter reserves the right to withdraw or amend this promotion in the event of any unforeseen circumstances outside its reasonable control but will use all reasonable endeavours to minimise the effect to participants to avoid undue disappointment.

14. The Promotion and these Terms & Conditions will be governed by the laws of England and Wales but any disputes as to the meaning of these Terms and Conditions will be subject to the exclusive jurisdiction of the participant’s local courts.

15. The decision of the Promoter in all matters connected to this draw is final and binding.

16. If for any reason the promotion is not capable of running as planned for reasons including but not limited to tampering, unauthorised intervention, fraud, technical failures or any other causes beyond the control of the Promoter which corrupt or affect the administration, security, fairness, integrity or proper conduct of this promotion, the Promoter reserves the right (subject to any written directions given under applicable law) to disqualify any individual who tampers with the entry process and to cancel, terminate, modify or suspend the promotion or invalidate any affected entries but will endeavour to minimize the effect to entrants in order to avoid undue disappointment.

17. To the fullest extent possible in law, neither the Promoter nor agencies involved in this promotion will be liable for any loss or damage whatsoever caused by matters relating to this promotion.

18. Promoter reserves the right to verify the winner and to refuse to award the prize or withdraw prize entitlement where there are reasonable grounds to believe there has been a breach of these terms and conditions or any instructions forming part of this promotion’s entry requirements or otherwise where a participant has gained unfair advantage in participating in the promotion or won using fraudulent means.

19. By taking part in the promotion, the winner agrees that the Promoter may contact them to ask whether they want to participate in marketing activities/PR relating to this promotion only for which consent will be required.

20. Subject to the Promoter’s Privacy Policy which can be found at https://www.nespresso.com/uk/en/pages/legal the surname and county of the verified winner will be available upon request by sending an email to: nespresso@ddapr.com with the subject line “WINNER’S’ LIST: #SUMMERWITHNESPRESSO INSTAGRAM PROMOTION” for a period of 3 months following the end of the promotion. The Promoter reserves the right to refuse any or all such requests. If the winner objects to their information being published, then they can contact the Promoter by emailing: nespresso@ddapr.com with the subject “WINNER’S LIST: #SUMMERWITHNESPRESS INSTAGRAM PROMOTION”. The Promoter may nevertheless disclose the information to the Advertising Standards Authority if required to do so.

21. Data Protection: The Promoter will only use the personal details supplied for the administration of the promotion and the auditing of the entries where necessary and for no other purpose, unless we have your consent and you have opted-in to receive future marketing communications or prize PR. As part of this promotion, if you are not opted-in into our general marketing email, you will still receive emails/messages for this promotion only to let you know if you have won and to arrange prize delivery. The surname and county of the verified winner will be made available as set out in paragraph 20 above and the winner can object to this by emailing: UKI.Dataprotection@uk.nestle.com. Otherwise, your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR). Click here for the Promoter’s Privacy Policy https://www.nespresso.com/uk/en/pages/legal. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: UKI.Dataprotection@uk.nestle.com. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. For the purpose of this promotion, requests to delete personal data can only be actioned after the promotion has concluded.

22. No responsibility can be accepted for any entries that cannot be made, are incomplete, corrupted, delayed or are not received for any reason whatsoever. The Promoter cannot assume any responsibility or liability for:

• Any faulty, incorrect, erroneous or failed electronic data transmissions.

• Communications line failure, regardless of cause, with regard to any equipment, networks, lines, satellites, servers, computers or providers used in any aspect of the promotion.

• Any unauthorised access to the operation of this promotion.

• Inaccessibility or unavailability of the internet, or Instagram, or any combination thereof.

23. All normal Internet connection charges associated with the submission of an entry to the promotion shall be the entrant’s responsibility.

24. This promotion is in no way sponsored, endorsed or administered by, or associated with Instagram; and Instagram shall not be liable in anyway whatsoever to the participants. Furthermore, any questions, comments or complaints regarding the promotion will be directed to the Promoter only.

25. Any person posting, or seen to be posting, comments to the ‘Nespresso’ social media pages or elsewhere during the promotion that are considered bullying, spiteful or upsetting to other participants, fans of ‘Nespresso’ or directly aimed at the Promoter, will have their comments removed and will be disqualified from the promotion. The Promoter reserves the right to alert Instagram to any such behaviour, which may result in the person’s account being frozen pending investigation.

26. Privacy Policy: As the promotion is run using Instagram, their privacy policy will also apply. See Clauses 21 above for the Promoter’s Privacy policy.

27. If any provisions of these Terms & Conditions are judged to be invalid, illegal or otherwise unenforceable, then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.

28. To ensure fairness and the integrity of the promotion to all participants, the Promoter will not enter into discussions regarding the running of this promotion via social media but will respond to questions via ukrcrc.general@nespresso.com .

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick RH6 0PA

Abridged Terms and Conditions:

Open to UK residents only, aged 18+. No purchase necessary. Free tickets available on a ‘first-come, first-served’ basis to attend the NESPRESSO BRUNCH. Nespresso Brunch Events will take place as follows:

London (Savage Garden), on 3rd July from 11am to 4pm

Manchester (Foodwell), on 11th July from 11am to 4pm

Leeds (Issho), on 18th July from 11am to 4pm.

The event includes Brunch consisting of vegetarian, meat and vegan options, plus Nespresso Iced Coffee.

Due to continuing Covid guidelines, participants are permitted to book one table for a maximum of six people (including the booker). When booking, participants may choose from one of two sittings. First sitting at 11am to 1pm OR 2nd sitting from 2pm to 4pm. No one person/party may book more than one sitting. Nespresso cannot be responsible for any changes to the venue or event due to circumstances outside its control.

In the event of inclement weather – all brunch seating is covered. All participants must arrive within 10 minutes of the booking. Failure to do so may result in the table being released to the next arrived party. Nespresso and/or EventBrite reserve the right to refuse entry to any person(s) who they deem may be disruptive or they believe may be intoxicated.

All participants when booking have the option to state any dietary requirements or allergies. It is the responsibility of the participant booking to outline any requirements or allergies for their whole party, not just themselves. Nespresso cannot be responsible for any failure to do so.

To request a booking, participants should buy tickets via the EventBrite links for each venue.

Step by step booking process:

• Select your venue and location

Choose a brunch sitting (11am or 2pm)

• Select your group size and number of participants for booking

• Outline all dietary requirements and allergies before confirming your ticket in the check-out process

• You will then receive your booking confirmation and ticket via email for your party size

• Ensure to have this visible on your phone or printed out when attending the event

Nespresso Brunch Club Date & Times

• London – Savage Garden – Saturday 3rd July 11-4pm

• Manchester – Food Well – Sunday 11th July 11-4pm

• Leeds – Issho – Sunday 18th July 11-4pm

Tickets are subject to availability. In the event of all tickets being booked, this will be shown on the EventBrite booking site, and you will no longer be able to order tickets.

For further details and full terms and conditions visit https://www.eventbrite.co.uk/support/articles/en_US/Troubleshooting/eventbrite-terms-of-service?lg=en_GB .

FULL TERMS AND CONDITIONS FOR WEBSITE

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information.

Nespresso takes data protection seriously. By participating in this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. Open to UK residents aged 18 or over, excluding employees and their immediate families of Nespresso, its agents or anyone professionally connected to the promotion.

2. Only one application per person throughout the duration of the promotion. The Promoter reserves the right at its sole discretion to disqualify any individual found to be attempting to circumvent this clause by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by the Promoter to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive.

3. No purchase necessary.

4. Free tickets available on a ‘first-come, first-served’ basis to attend one of the Nespresso

Brunch Events which will take place as follows:

Savage Garden, London, on 3rd July from 11am to 4pm

Foodwell, Manchester, on 11th July from 11am to 4pm

Issho, Leeds, on 18th July from 11am to 4pm.

• The event includes Brunch consisting of vegetarian, meat, and vegan options, plus complimentary Nespresso Iced Coffee. All items are subject to availability, while stocks last.

• Due to continuing Covid guidelines, participants are permitted to book one table for a maximum of six people (including the booker).

• When booking, participants may choose from one of two sittings. First sitting at 11am to 1pm OR 2nd sitting from 2pm to 4pm.

• No one person/party may book more than one sitting.

• Nespresso cannot be responsible for any changes to the venue or event due to circumstances outside its control. In the event of inclement weather all brunch seating will be covered.

• All participants must arrive within 10 minutes of the booking. Failure to do so may result in their table being released to the next in line.

• To request a booking, participants should buy tickets via the EventBrite links for each venue.

Step by step booking process:

• Select your venue and location

Choose a brunch sitting (11am or 2pm)

• Select your group size and number of participants for booking

• Outline all dietary requirements and allergies before confirming your ticket in the check-out process

• You will then receive your booking confirmation and ticket via email for your party size

• Ensure to have this visible on your phone or printed out when attending the event

Nespresso Brunch Club Date & Times

• London – Savage Garden – Saturday 3rd July 11-4pm

• Manchester – Food Well – Sunday 11th July 11-4pm

• Leeds – Issho – Sunday 18th July 11-4pm

• If successful, their booking will be confirmed by instantly via EventBrite.

• Due to the time-sensitive nature of the event, entrants must be available to attend on their chosen date. No alternative will be available in lieu of missed bookings.

• Tickets to the Brunch event do not include travel and accommodation and any additional expenses incurred in visiting the event will be the sole responsibility of the ticket holder and their guests.

• Due to the nature of the event, the person making the booking must be 18 years of age or over. The event is subject to the organiser’s own terms and conditions.

• The Promoter, their agents and the event organiser reserves the right to deny access to participants who arrive late; or deny access or remove, any persons who it deems to be rude or disruptive, or who appear to be under the influence of excess alcohol or any other intoxicating substances.

• The event organizer may require participants to be searched for security reasons. Declining to be searched, abusive, threatening, drunken or other anti-social behaviour, carrying offensive weapons or illegal substances may result in the individual being removed from the event. No cash or other alternative will be offered to prize winners or their guests who are refused entry or ejected in such circumstances. No cans, bottles, alcohol or food to be taken into the venue. For the event organiser’s full terms and conditions, please visithttps://www.eventbrite.co.uk/l/LegalTerms/

• There are no cash or other alternatives in whole or part. The Promoter reserves the right to alter the event in whole, or part,in the event of unforeseen circumstances, and/or withdraw or amend the promotion at any time without prior notice. The Promoter cannot be held responsible for the cancellation of the event due to adverse conditions or changes in Government guidelines.

7. The Promoter reserves the right to withdraw or amend this promotion in the event of any unforeseen circumstances outside its reasonable control but will use all reasonable endeavours to minimise the effect to participants to avoid undue disappointment.

8. If any of these clauses should be determined to be illegal, invalid or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.

9. The Promotion and these Terms and Conditions will be governed by the laws of England and Wales but any disputes as to the meaning of these Terms and Conditions will be subject to the exclusive jurisdiction of the participants’ local courts.

10. The decision of the Promoter in all matters connected to this event is final and binding.

11. To the fullest extent possible in law, neither the Promoter nor agencies involved in this promotion will be liable for any loss or damage whatsoever caused by matters relating to this promotion.

13. Data Protection: Nespresso will only use the personal details supplied for the administration of this promotion and no other purpose, unless we have your consent/you have opted-in to receive future marketing communications. Your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. Click here for the Promoter’s Privacy Policy https://www.nespresso.com/uk/en/pages/legal. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: Ukcrc.General@nespresso.com.

14. No responsibility can be accepted for any applications/ticket requests that cannot be made, are incomplete, corrupted, delayed or are not received for any reason whatsoever. The Promoter cannot assume any responsibility or liability for:

• Any faulty or failed electronic data transmissions.

• Communications line failure, regardless of cause, with regard to any equipment, networks, lines, satellites, servers, computers or providers used in any aspect of the promotion.

• Any unauthorised access to the operation of this promotion.

• Inaccessibility or unavailability of the internet, or any combination thereof.

15. All normal Internet connection charges associated with the submission of an entry to the promotion shall be the entrant’s responsibility.

Promoter: Nespresso UK, 1 City Place, Gatwick RH6 0PA

FULL TERMS AND CONDITIONS:

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Please retain a copy for your information.

1. This promotion is open to all residents of the UK, Channel Islands, Isle of Man and Republic of Ireland, aged 18 or over and excludes employees and their immediate families of Nestlé S.A. and Nespresso, its agents or anyone professionally connected to the promotion. Participants must register or be registered with Nespresso to qualify for the offer.

2. Applicants must have purchased any qualifying Nespresso Vertuo machine and registered with Nespresso during the stated promotion period to qualify for the offer. The offer consists of 100 complimentary pre-selected Vertuo capsules as a first gift, and one second gift of two free months’ (1st & 6th month) Nespresso Coffee Subscription worth £50/€60 when participants go on to register and activate a Nespresso Coffee Subscription Plan by no later than 23:59 on 31.03.2022. The 100 complimentary capsules will be made up of a pre-selected Vertuo range chosen by Nespresso which cannot be changed/substituted for any other variants.

3. The stated Nespresso machine must be purchased between the stated dates from one of the associated Nespresso retail partners, or directly from Nespresso or by calling Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI), or at www.nespresso.com, or via the Nespresso App, or visiting a Nespresso Boutique where available. Maximum of one offer per machine purchased per Nespresso Member. Any additional machines purchased during the stated promotional period will not qualify for the offer. The qualifying Nespresso Coffee machine must be purchased in the UK, Channel Island, Isle of Man or Republic of Ireland. Due to the continuing COVID-19 situation, participants should check their local Nespresso Boutique opening days and times as these may vary. This can be done using www.nespresso.com/uk/en/store-locator. This page is updated regularly with the latest information and news relating to Nespresso Boutiques.

4. How to claim:

Via another participating retailer

- Customers must visit the promotional website at: www.nespresso.com/ukoffer or www.nespresso.com/roioffer , complete an application form with their first name, last name, email address, residential address and daytime phone number, machine serial number (which can be found on the drip tray), and upload a photo of their qualifying till receipt showing the purchase of one of the specified Nespresso machines made between 09.06.2021 and 15.08.2021. Photos must clearly show the name of the store where the machine was purchased, the date purchased and the itemised machine details. Blurred, out-of-focus or photos where the till receipt is illegible will not be accepted. Participants must claim their gifts by no later than 30.08.21.

- The pre-selected, relevant number/type of complimentary coffee capsules and Coffee Subscription Box will be sent upon completion of a valid redemption made via the website.

Via www.nespresso.com

- Qualifying Nespresso Members are required to add their machine to their basket. Participants who are not already Nespresso Members will be required to register to qualify for the offer.

- The pre-selected, relevant number/type of complimentary coffee capsules and Coffee Subscription Box will be sent with their machine order.

Via Nespresso Boutique

- Participants must visit their local Nespresso Boutique, register/be registered with Nespresso, and purchase the required Nespresso machine during the stated promotional dates. N.B. Due to the continuing COVID-19 situation, Participants should check their local Nespresso Boutique opening days and times, as these may vary. This can be done using www.nespresso.com/uk/en/store-locator. This page is updated regularly with the latest information and news relating to Nespresso Boutiques.

Via Customer Call Centre

- Qualifying Nespresso Members are required to call the Customer Call Centre to place their order for any of the qualifying Vertuo machines with a Coffee Specialist during the stated promotional dates. Participants who are not already Nespresso Members must register to qualify for the offer.

- The pre-selected, relevant number/type of complimentary coffee capsules and Coffee Subscription Box will be sent with their machine order.

All qualifying claims for the free coffee, regardless of route used must be received by no later than 23:59 on 30.08.2021.

5. If the qualifying participant goes on to register and activate a Nespresso Coffee Subscription Plan by no later than 23:59 on 31.03.2022 they will receive a second gift of two free months’ (1st & 6th month only) Coffee Subscription. Registration and activation of Coffee Subscription Plans can be made by visiting www.nespresso.com/coffee-subscription-box and completing the registration process. Should the participant fail to register and activate a Coffee Subscription Plan by 23:59 on 31.03.2022 the offer of two free months’ subscription will become null and void. Coffee Subscription Plan Terms and conditions apply. These can be viewed at www.nespresso.com/uk/en/legal.

6. The free Nespresso items are subject to stock availability and Nespresso reserve the right to supplement this offer with alternative items of equivalent value in the event of unforeseen circumstances or out of stock. No cash alternative will be available in lieu of the stated items.

7. How long does the Nespresso Coffee Subscription last?

The Nespresso Coffee subscription Plan will continue for as long as registrants continue to make their monthly payments and the contract will continue to roll until cancelled. It can be terminated by contacting the Nespresso Customer Relationship Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), by sending an email confirmation to one@nespresso.com, or using the “Cancel” button in “My Account”. In the event of the subscription plan being terminated before the free 6th month, participants are unable to claim any cash or other alternative in lieu of the unused complimentary month.

8. This promotion cannot be used in conjunction with any other Nespresso promotion, offer or discount including Nespresso Machine Subscription. Nespresso&YOU offers are still applicable when a Vertuo machine is purchased at RRP. The discounted Nespresso Vertuo machine offer cannot be used in conjunction with Nespresso&YOU offers.

9. Nespresso reserves the right at its sole discretion to disqualify any individual found to be tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive.

10. Those making claims on behalf of a company or business must be authorised to do so.

11. If a participant returns their machine within 14 days, or the order cancelled, their ability to claim the free items will become null and void. If the complimentary items have already been dispatched, these must be returned unused and in their original packaging within 14 days at the participant’s own cost.

12. All Nespresso products are subject to availability. For further information regarding this offer, please contact Nespresso on Freephone 0800 442 442 (UK)/ 1800 812 660 (ROI).

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick, RH6 0PA

FULL TERMS AND CONDITIONS

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information.

Nespresso takes data protection seriously. By participating in this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. This promotion is open to specially selected Nespresso Members residing in the UK & ROI, aged 18 or over only. Excludes employees and their immediate families of Nestle S.A. and Nespresso, its agents or anyone professionally connected to the promotion.

2. The offer is available to qualifying participants who purchase the required number of capsules, as stated in their email, from one of the Nespresso direct channels, including the Nespresso Customer Call Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), on-line at www.nespresso.com, or via the Nespresso App, or a Nespresso Boutique between 08.06.2021 and 23:59 on 20.06.2021. Offer not available via any other retail outlets or via Café NESPRESSO or Nespresso Micro Boutiques. Due to the continuing COVID-19 situation, please check your local Nespresso Boutique opening days and times as these may vary. This can be done using www.nespresso.com/uk/en/store-locator. This page is updated regularly with the latest information and news relating to Nespresso Boutiques.

3. The offer is limited to one offer per qualifying Nespresso Member. Participants must choose one of the offers available in the email they received. The promotion only applies to orders placed for the number of capsules as stated in the promotional email at participating channels during the stated promotional period and cannot be applied retrospectively.

4. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to make more than one valid claim by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the terms and conditions.

5. How to claim:

Via Customer Call Centre

- Qualifying Nespresso Members are required to call the Customer Call Centre to place their order with a Coffee Specialist for the required number of capsules during the promotional dates. The offer will be applied automatically.

- The value of the complimentary sleeves will be deducted from the basket at checkout.

Via www.nespresso.com

- Qualifying Nespresso Members are required to log into their account during the stated promotional period and add the required number of capsules to their basket;

- The value of the complimentary sleeves will be automatically deducted from the basket at checkout.

Via Nespresso Boutique

- Qualifying Nespresso Members must visit their local Nespresso Boutique, purchase the required number of capsules as outlined in the promotion email they received. Due to the continuing COVID-19 situation, please check your local Nespresso Boutique opening days and times as these may vary. This can be done using www.nespresso.com/uk/en/store-locator. This page is updated regularly with the latest information and news relating to Nespresso Boutiques.

- The value of the complimentary sleeves will be deducted from the basket at checkout.

6. The credit will be applied based on Nespresso average cost per sleeve.

7. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the Nespresso Member to ensure the integrity of the promotion.

8. Only complete purchases made by no later than 23:59 on 20.06.2021 will be eligible. Nespresso does not accept responsibility for any late applications or any communications line failure, regardless of cause, or inaccessibility or unavailability of the internet.

9. Those making claims on behalf of a company or business must be authorised to do so.

10. If a participant returns their capsules within 14 days, the total value will be refunded at the rebate price.

11. All Nespresso products are subject to availability.

12. Data Protection: Nespresso will only use the personal details supplied for the administration of this promotion and no other purpose, unless we have your consent/you have opted-in to receive future marketing communications. Your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. Click here for the Promoter’s Privacy Policy https://www.nespresso.com/uk/en/pages/legal . By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: Ukcrc.General@nespresso.com .

For further information regarding this offer, please contact the Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI).

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick, RH6 0PA

OFFER 1

Get a free capsule set (OL or VL) when you visit a Nespresso Boutique between 07.06.21 and 30.06.21*

*T&Cs apply. Offer available for visits during 07.06.21 and 30.06.21 only. See below for details.

*Abridged Terms and Conditions: Open to specially invited UK, CI, IoM & ROI residents, 18+ only who have been sent this promotional email. Offer ends at Boutique closing time on 30.06.21. Maximum of one free capsule set per qualifying member throughout the duration of the promotion. Qualifying participants must visit a Nespresso Boutique during the stated dates to claim the offer. Stated gift is subject to availability, while stocks last. In the event of out of stock of the stated gift, an alternative item of equal or greater value will be provided. No purchase necessary. For further details and full terms and conditions, visit the Nespresso website. Offer not available via Café NESPRESSO, or Nespresso Micro Boutiques. N.B. Due to the continuing COVID-19 situation, please check your local Nespresso Boutique opening days and times as these may vary. This can be done using www.nespresso.com/uk/en/store-locator. This page is updated regularly with the latest information and news relating to Nespresso Boutiques. PLUS FREE CAPSULES OFFER

*Abridged Terms and Conditions: Open to UK & ROI, 18+. Offer available when 40 (Boutique only, excluding Micro Boutiques), 50 or 100, capsules are purchased in a single transaction between 07.06.21 and 23:59 on 30.06.21. The credit will be applied immediately to the basket when the required number of capsules are added. Customers who add 40 capsules to their basket at a Boutique will only pay for 30. Customers who add 50 capsules to their basket (all channels) will only pay for 40. Customers who add 100 capsules to their basket (all channels) will only pay for 80. This offer is linked to participants’ Nespresso Member number and can only be redeemed once. The credit cannot be exchanged for cash and the offer is valid for use at Nespresso direct channels only. Not valid in conjunction with any other offer. Offer cannot be claimed via the Café NESPRESSO or Nespresso Micro Boutiques. For further details of how to claim, and full terms and conditions, visit Nespresso.com. **N.B. Credit/rebate will be calculated using Nespresso Original Line average cost per sleeve.

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OFFER 2

Get a free capsule set (OL or VL) when you purchase 50 or more capsules between 07.06.21 and 30.06.21*

*T&Cs apply. Offer ends 23:59 on 30.06.21. See below for details.

*Abridged Terms and Conditions: Open to UK, CI, IoM & ROI, 18+ only. Offer ends at 23:59 on 30.06.21. Maximum of one free capsule set per qualifying member throughout the duration of the promotion. Qualifying participants must place an order for 50 capsules or more during the stated dates to claim the offer. The free capsule set contains 14 capsules for Original Line or 12 capsules for Vertuo Line. Gift is subject to availability, while stocks last. The promotion will end on 30.06.21, or when all allocated stock of the gift item has been claimed, whichever is sooner. Offer not available via Café NESPRESSO, or Micro Boutiques. For further details and full terms and conditions, visit the Nespresso website. N.B. Due to the continuing COVID-19 situation, please check your local Nespresso Boutique opening days and times as these may vary. This can be done using www.nespresso.com/uk/en/store-locator. This page is updated regularly with the latest information and news relating to Nespresso Boutiques.

FULL TERMS AND CONDITIONS

1. This promotion is open to specially selected Nespresso Members residing in the UK, Channel Islands, Isle of Man and Republic of Ireland, aged 18 or over only. Excludes employees and their immediate families of Nestlé S.A. and Nespresso, its agents or anyone professionally connected to the promotion.

2. The offer is available to qualifying participants who purchase the required number and type of Nespresso capsules in a single transaction, from one of the Nespresso direct channels, including the Nespresso Customer Call Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), on-line at www.nespresso.com, or a Nespresso Boutique between 07.06.2021 and 23:59 on 30.06.2021. Offer not available via any other retail outlets, or via Café NESPRESSO, or via Nespresso Micro Boutiques. Due to the continuing COVID-19 situation, please check your local Nespresso Boutique opening days and times as these may vary. This can be done using www.nespresso.com/uk/en/store-locator. This page is updated regularly with the latest information and news relating to Nespresso Boutiques.

3. The offer is limited to one offer per qualifying Nespresso Member. The promotion only applies to orders placed for the number and type of Nespresso capsules as stated in the promotional email or direct mailer at participating channels during the stated promotional period and cannot be applied retrospectively.

4. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to make more than one valid claim by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the terms and conditions.

5. How to claim:

Via Customer Call Centre

- Qualifying Nespresso Members are required to call the Customer Call Centre to place their order with a Coffee Specialist for the required number and type of Nespresso capsules during the promotional dates and quote the offer they have received;

- The complimentary gift(s) will be added to their order, subject to availability, whilst stocks last. The cost of the free sleeves will be deducted from the basket at checkout.

Via www.nespresso.com

- Qualifying Nespresso Members are required to log into their account and add the required number and type of Nespresso capsules to their basket;

- They offer will be added automatically when the correct number and type of capsules are purchased within the stated promotional period, subject to availability, whilst stocks last.

Via Nespresso Boutique*

- Qualifying Nespresso Members must visit their local Nespresso Boutique, purchase the required number and type of Nespresso capsules as outlined in the promotion email they received;

- The complimentary capsule set will be given with the purchase, subject to availability, whilst stocks last. The cost of the free sleeves will be deducted from the basket at checkout.

- Offer cannot be redeemed at Nespresso Micro Boutiques.

*Due to the continuing COVID-19 situation, please check your local Nespresso Boutique opening days and times as these may vary. This can be done using www.nespresso.com/uk/en/store-locator. This page is updated regularly with the latest information and news relating to Nespresso Boutiques.

6. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the Nespresso Member to ensure the integrity of the promotion.

7. Only completed purchases made by no later than 23:59 on 30.06.2021 will qualify for the offer. Complimentary gifts are subject to availability while stocks last. The promotion will end at 23:59 on 30.06.2021, OR, when all allocated stock of the complimentary gifts has been claimed, whichever is sooner. Nespresso does not accept responsibility for any late applications or any communications line failure, regardless of cause, or inaccessibility or unavailability of the internet.

8. Those making claims on behalf of a company or business must be authorised to do so.

9. If a participant returns their qualifying capsules within 14 days of the purchase date, their ability to claim the complimentary gift(s) will become null and void. If the complimentary gift(s) have already been dispatched, these must be returned unused and in their original packaging within 14 days of receipt at the participant’s own cost.

10. All Nespresso products are subject to availability.

For further information regarding this offer, please contact the Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI).

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick, RH6 0PA

1. This promotion is open to Nespresso Members residing in the UK, CI, IoM & ROI, aged 18 or over only. Excludes employees and their immediate families of Nestlé S.A. and Nespresso, its agents or anyone professionally connected to the promotion.

2. The offer of one complimentary gift consisting of an Espresso Origin cup for Original Line purchases, or a coffee mug for Vertuo Line purchases, is available to qualifying participants who purchase the required number and type of Nespresso capsules in a single transaction, as stated online, from the Nespresso Customer Call Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), or on-line at www.nespresso.com between 28.05.2021 and midnight on 01.06.2021. The promotion will end on the stated closing date, or when all allocated stocks of the complimentary gift have been depleted, whichever is sooner. . Offer not available via any other retail outlets or via Café NESPRESSO, Nespresso Micro Boutiques, or Nespresso Boutiques.

3. The offer is limited to one complimentary gift per qualifying Nespresso Member. The promotion only applies to orders placed for Master Origin Assortment boxes (COFCON_OL10 / COFCON_OL15 / COFCON_VL10 / COFCON_OL15) at participating channels during the stated promotional period and cannot be applied retrospectively.

4. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to make more than one valid claim by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the terms and conditions.

5. How to claim:

Via Customer Call Centre

- Qualifying Nespresso Members are required to call the Customer Call Centre to place their order with a Coffee Specialist for the required number and type of Nespresso capsules during the promotional dates.

- The complimentary gift will be added to their order, subject to availability, whilst stocks last.

Via www.nespresso.com

- Qualifying Nespresso Members are required to log into their account and add the required number and type of Nespresso capsules to their basket;

- They offer will be added automatically when the correct number and type of capsules are purchased within the stated promotional period, subject to availability, whilst stocks last.

6. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the Nespresso Member to ensure the integrity of the promotion.

7. Only completed purchases will qualify for the offer. Complimentary gifts are subject to availability, while stocks last. The promotion will end at midnight on 01.06.2021, or when all allocated stock of the complimentary gifts has been claimed, whichever is sooner. The complimentary gift will be awarded to qualifying participants on a ‘first-come, first served’ basis. In the event of all allocated stock of the gift being claimed before the stated closing date no alternative will be available. Nespresso does not accept responsibility for any late applications or any communications line failure, regardless of cause, or inaccessibility or unavailability of the internet.

8. Those making claims on behalf of a company or business must be authorised to do so.

9. If a participant returns their qualifying capsules within 14 days of the purchase date, their ability to claim the complimentary gift(s) will become null and void. If the complimentary gift(s) have already been dispatched, these must be returned unused and in their original packaging within 14 days of receipt at the participant’s own cost.

10. All Nespresso products are subject to availability.

For further information regarding this offer, please contact the Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI).

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick, RH6 0PA

1. This promotion is open to specially selected Nespresso & YOU Ambassador Members residing in the UK & ROI, aged 18 or over only. Excludes employees and their immediate families of Nestlé S.A. and Nespresso, its agents or anyone professionally connected to the promotion.

2. The offer is available to qualifying participants who purchase the required number and type of Nespresso capsules in a single transaction, as stated in their email, from one of the Nespresso direct channels, including the Nespresso Customer Call Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), on-line at www.nespresso.com , or a Nespresso Boutique between 28.01.2020 and 09.02.2020. Offer not available via any other retail outlets or via Café NESPRESSO, or Nespresso Micro Boutiques.

3. The offer is limited to one offer per qualifying Nespresso Member. The promotion only applies to orders placed for the number and type of Nespresso capsules as stated in the promotional email at participating channels during the stated promotional period and cannot be applied retrospectively.

4. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to make more than one valid claim by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the terms and conditions.

5. How to claim:

Via Customer Call Centre

- Qualifying Nespresso Members are required to call the Customer Call Centre to place their order with a Coffee Specialist for the required number and type of Nespresso capsules during the promotional dates and quote the offer they have received ;

- The complimentary gift will be added to their order, subject to availability, whilst stocks last.

Via www.nespresso.com

- Qualifying Nespresso Members are required to log into their account and add the required number and type of Nespresso capsules to their basket;

- They offer will be added automatically when the correct number and type of capsules are purchased within the stated promotional period, subject to availability, whilst stocks last.

Via Nespresso Boutique

- Qualifying Nespresso Members must visit their local Nespresso Boutique, purchase the required number and type of Nespresso capsules as outlined in the promotion email they received;

- The complimentary gift will be given with the purchase, subject to availability, whilst stocks last.

6. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the Nespresso Member to ensure the integrity of the promotion.

7. Only completed purchases made by no later than 23:59 on 28.05.2021 will qualify for the offer. Complimentary gifts are subject to availability while stocks last. The promotion will end at 23:59 on 28.05.2021, OR, when all allocated stock of the complimentary gifts have been claimed, whichever is sooner. Nespresso does not accept responsibility for any late applications or any communications line failure, regardless of cause, or inaccessibility or unavailability of the internet.

8. Those making claims on behalf of a company or business must be authorised to do so.

9. If a participant returns their qualifying capsules within 14 days of the purchase date, their ability to claim the complimentary gift(s) will become null and void. If the complimentary gift(s) have already been dispatched, these must be returned unused and in their original packaging within 14 days of receipt at the participant’s own cost.

10. All Nespresso products are subject to availability.

For further information regarding this offer, please contact the Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI).

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick, RH6 0PA

FULL TERMS AND CONDITIONS

1. This promotion is open to specially selected Nespresso Members residing in the UK, Channel Islands, Isle of Man and Republic of Ireland, aged 18 or over only. Excludes employees and their immediate families of Nestlé S.A. and Nespresso, its agents or anyone professionally connected to the promotion.

2. The offer is available to qualifying participants who purchase the required number and type of Nespresso capsules in a single transaction, from one of the Nespresso direct channels, including the Nespresso Customer Call Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), on-line at www.nespresso.com , or a Nespresso Boutique between 04.05.2021 and 23:59 on 31.05.2021. Offer not available via any other retail outlets, or via Café NESPRESSO, or via Nespresso Micro Boutiques. Due to the continuing COVID-19 situation, please check your local Nespresso Boutique opening days and times as these may vary. This can be done using www.nespresso.com/uk/en/store-locator . This page is updated regularly with the latest information and news relating to Nespresso Boutiques.

3. The offer is limited to one offer per qualifying Nespresso Member. The promotion only applies to orders placed for the number and type of Nespresso capsules as stated in the promotional email or direct mailer at participating channels during the stated promotional period and cannot be applied retrospectively.

4. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to make more than one valid claim by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the terms and conditions.

5. How to claim:

Via Customer Call Centre

- Qualifying Nespresso Members are required to call the Customer Call Centre to place their order with a Coffee Specialist for the required number and type of Nespresso capsules during the promotional dates and quote the offer they have received;

- The complimentary gift(s) will be added to their order, subject to availability, whilst stocks last. The cost of the free sleeve(s) will be deducted from their basket.

Via www.nespresso.com

- Qualifying Nespresso Members are required to log into their account and add the required number and type of Nespresso capsules to their basket;

- They offer will be added automatically when the correct number and type of capsules are purchased within the stated promotional period, subject to availability, whilst stocks last.

Via Nespresso Boutique*

- Qualifying Nespresso Members must visit their local Nespresso Boutique, purchase the required number and type of Nespresso capsules as outlined in the promotion email they received;

- The complimentary gift(s)/free sleeves will be given with the purchase, subject to availability, whilst stocks last.

- Offer cannot be redeemed at Nespresso Micro Boutiques.

*Due to the continuing COVID-19 situation, please check your local Nespresso Boutique opening days and times as these may vary. This can be done using www.nespresso.com/uk/en/store-locator. This page is updated regularly with the latest information and news relating to Nespresso Boutiques.

6. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the Nespresso Member to ensure the integrity of the promotion.

7. Only completed purchases made by no later than 23:59 on 31.05.2021 will qualify for the offer. Complimentary gifts are subject to availability while stocks last. The promotion will end at 23:59 on 31.05.2021, OR, when all allocated stock of the complimentary gifts have been claimed, whichever is sooner. Nespresso does not accept responsibility for any late applications or any communications line failure, regardless of cause, or inaccessibility or unavailability of the internet.

8. Those making claims on behalf of a company or business must be authorised to do so.

9. If a participant returns their qualifying capsules within 14 days of the purchase date, their ability to claim the complimentary gift(s) will become null and void. If the complimentary gift(s) have already been dispatched, these must be returned unused and in their original packaging within 14 days of receipt at the participant’s own cost.

10. All Nespresso products are subject to availability.

For further information regarding this offer, please contact the Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI).

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick, RH6 0PA

COMPLIMENTARY NESPRESSO NOTEBOOK WHEN YOU SIGN UP FOR A RECURRING ORDER

Abridged Terms and Conditions: Open to UK, CI, IoM & ROI, 18+. Offer available when 50 or more capsules are set up as a ‘Recurring Order’ by 23:59 on 23.05.2021. To qualify for the offer of one Nespresso Notebook, participants are required to set up a ‘Recurring Order’ for 50 or more capsules and enter the promotional code ‘SURPRISE’. The Notebook will be added to the basket of the first ‘Recurring Order’. This offer is linked to participants’ Nespresso Member number and can only be redeemed once. The offer cannot be exchanged for cash. Not valid in conjunction with any other offer. Offer cannot be claimed via the Café NESPRESSO. For further details of how to claim, and full terms and conditions, visit Nespresso.com/uk/en/legal.

FULL TERMS AND CONDITIONS

1. This promotion is open to all Nespresso Members residing in the UK, CI, IoM & ROI, aged 18 or over only. Excludes employees and their immediate families of Nestlé S.A. and Nespresso, its agents or anyone professionally connected to the promotion.

2. The offer is available to qualifying participants who set up a new “Recurring Order” for 50 or more capsules and enter the promotional code ‘SURPRISE’ at www.nespresso.com/uk /en/standing-orders-discover between 04.05.2021 and 23:59 on 23.05.2021.

3. The offer is limited to one offer per qualifying Nespresso Member who sign up for a “Recurring Order” before the stated closing date. The promotion only applies to orders placed for the number and type of Nespresso capsules as stated in the promotional email at participating channels during the stated promotional period and cannot be applied retrospectively.

4. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to make more than one valid claim by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the terms and conditions.

5. How to claim:

Via www.nespresso.com

- Qualifying Nespresso Members are required to log into their account and set up a “Recurring Order” before the stated closing date for 50 or more Nespresso capsules and add the promotional code ‘SURPRISE’.

- The complimentary gift will be automatically added to the first order.

6. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the Nespresso Member to ensure the integrity of the promotion.

7. Only completed purchases made by no later than 23:59 on 23.05.2021 will qualify for the offer. The complimentary gift is subject to availability while stocks last. Nespresso does not accept responsibility for any late applications or any communications line failure, regardless of cause, or inaccessibility or unavailability of the internet.

8. Those making claims on behalf of a company or business must be authorised to do so.

9. All Nespresso products are subject to availability.

For further information regarding this offer, please contact the Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI).

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick, RH6 0PA

FULL TERMS AND CONDITIONS

1. This promotion is open to specially selected Nespresso Members residing in the UK, Channel Islands, Isle of Man and Republic of Ireland, aged 18 or over only. Excludes employees and their immediate families of Nestlé S.A. and Nespresso, its agents or anyone professionally connected to the promotion.

2. The offer is available to qualifying participants who purchase the required number and type of Nespresso capsules in a single transaction, as stated in their email, from one of the Nespresso direct channels, including the Nespresso Customer Call Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), on-line at www.nespresso.com , or a Nespresso Boutique between 19.04.2021 and 23:59 on 02.05.2021. Offer not available via any other retail outlets or via Café NESPRESSO. Due to the continuing COVID-19 situation, please check your local Nespresso Boutique opening days and times as these may vary. This can be done using www.nespresso.com/uk/en/store-locator . This page is updated regularly with the latest information and news relating to Nespresso Boutiques.

3. The offer is limited to one offer per qualifying Nespresso Member. The promotion only applies to orders placed for the number and type of Nespresso capsules as stated in the promotional email at participating channels during the stated promotional period and cannot be applied retrospectively.

4. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to make more than one valid claim by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the terms and conditions.

5. How to claim:

Via Customer Call Centre

- Qualifying Nespresso Members are required to call the Customer Call Centre to place their order with a Coffee Specialist for the required number and type of Nespresso capsules during the promotional dates and quote the offer they have received;

- The complimentary gift(s) will be added to their order, subject to availability, whilst stocks last.

Via www.nespresso.com

- Qualifying Nespresso Members are required to log into their account and add the required number and type of Nespresso capsules to their basket;

- They offer will be added automatically when the correct number and type of capsules are purchased within the stated promotional period, subject to availability, whilst stocks last.

Via Nespresso Boutique*

- Qualifying Nespresso Members must visit their local Nespresso Boutique, purchase the required number and type of Nespresso capsules as outlined in the promotion email they received;

- The complimentary gift(s) will be given with the purchase, subject to availability, whilst stocks last.

*Due to the continuing COVID-19 situation, please check your local Nespresso Boutique opening days and times as these may vary. This can be done using www.nespresso.com/uk/en/store-locator. This page is updated regularly with the latest information and news relating to Nespresso Boutiques.

6. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the Nespresso Member to ensure the integrity of the promotion.

7. Only completed purchases made by no later than 23:59 on 02.05.2021 will qualify for the offer. Complimentary gifts are subject to availability while stocks last. The promotion will end at 23:59 on 02.05.2021, OR, when all allocated stock of the complimentary gifts have been claimed, whichever is sooner. Nespresso does not accept responsibility for any late applications or any communications line failure, regardless of cause, or inaccessibility or unavailability of the internet.

8. Those making claims on behalf of a company or business must be authorised to do so.

9. If a participant returns their qualifying capsules within 14 days of the purchase date, their ability to claim the complimentary gift(s) will become null and void. If the complimentary gift(s) have already been dispatched, these must be returned unused and in their original packaging within 14 days of receipt at the participant’s own cost.

10. All Nespresso products are subject to availability. For further information regarding this offer, please contact the Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI).

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick, RH6 0PA

Post copy:

For your chance to win, follow us on Instagram, share a photo that best captures your Sustainable Moment with the hashtag #DoingIsEverything and tag @Nespresso.uk. Qualifying posts made between 10:00 on 09.04.21 and 23.59 on 30.04.21 will be included in the prize draw. There is one prize to be won consisting of a Vertuo Next coffee machine, 1 Master Original capsules bundle (50 capsules), 1 Nomad Travel Mug and the actual Nespresso Velosophy Bicycle from the advertising shoot. T&Cs apply. UK, CI, IoM & ROI, 18+. Max one entry/person/day. Entries via Instagram feed only. Winner announcement will be via a post within 3 working days of the draw closing date. [link to the T&Cs]

FULL TERMS AND CONDITIONS

These Terms and Conditions (the “Terms and Conditions”) prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should please retain a copy for their information.

The Promoter takes data protection seriously. By entering this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

Promotion

1. Open to United Kingdom (England, Scotland, Wales and Northern Ireland), Channel Islands, Isle of Man and Republic of Ireland residents aged 18 or over, excluding employees of Nespresso UK Ltd and their immediate families, its affiliated companies, agents or anyone else professionally connected with the promotion.

2. Maximum of one entry per person per day via Instagram throughout the duration of the promotion. The Promoter reserves the right at its sole discretion to disqualify any individual found to be attempting to circumvent this clause by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by the Promoter to be in violation of the terms and conditions; or to be acting in any manner deemed by the Promoter to be disruptive.

3. No purchase necessary, however a valid Instagram account and access to the internet are required.

4. Entrants will require an Instagram account to enter and must ensure that their entries are set to ‘Public’. Participants who do not already have an Instagram account may open one at www.instagram.com , by following the instructions and reading the relevant Terms and Conditions.

• Entries can be made via Instagram only by participants posting on their own Instagram feed a photo that best represents their own ‘Sustainable Moment’ with the hashtag #DoingIsEverything and the tag @Nespresso.uk. Entrants must ensure their account is set to ‘Global’ or ‘Public’ to allow their entry to be included in the prize draw. The winner will be drawn at random by an independent third party from all valid entries made via Instagram during the stated promotional dates.

• The winner will be drawn at random by an independent third party from all valid entries made via a valid Instagram post using the hashtag #DoingIsEverything and tag @nespresso.uk . The winner’s Instagram name will be announced/tagged via Nespresso Instagram Stories. The winner will be required to private message the Promoter within five (5) working days of the winner notification with their contact details to arrange their prize.

• By participating entrants understand and agree to their comments being publicly displayed on the @nespresso.uk Instagram page. Such entries may be attributed to the original entrant using their name as provided with their entry, or as shown on their Instagram account.

5. Images and comments must not infringe the copyright or other intellectual property rights of any third party. The Promoter requests that any posts featuring their name and hashtag should not be:

i. Violent, negative or/and discriminative of any ethnic, racial, gender, religious, professional or age group, or be profane or obscene;

ii. Promote or be about the use of illegal drugs, tobacco, firearms/weapons, any activities that may appear unsafe or dangerous, or any particular political agenda or message;

iii. Be offensive or be about hate;

iv. Defame, misrepresent or contain negative remarks about the Promoter or its products, other people, products or companies;

v. Contain trademarks owned by others or advertise or promote any brand or product of any kind, without permission;

vi. Contain copyrighted materials owned by others (including photographs, sculptures, paintings and other works of art or images published on or in websites, television, movies or other media or musical "samples") without permission;v

vii. Contain materials embodying the names, likenesses, photographs, or other indicia identifying any person, living or dead, other than the participant, without permission;

viii. Communicate messages or images inconsistent with the positive images and/or goodwill to which the Promoter wishes to associate;

ix. Depict, and cannot itself be in, violation of any law.

6. The Promoter reserves the right at its sole and absolute discretion to immediately and permanently remove any comments made to the Nespresso.uk Instagram feed that it deems to be distasteful, degrading or will in any way cause offence. Comments should not feature, mention, or tag another person except where the entrant has obtained express permission to publicly share their Instagram name. All entries must conform to Instagram guidelines and terms and conditions. The Promoter reserves the right to report any content violations to the appropriate authorities. The participant entering the promotion must be the owner of the Instagram account used.

The Prize

7. There is one prize to be won consisting of a Nespresso Vertuo Next coffee machine, one Master Original capsules bundle (containing 50 pre-selected capsules), one Nomad Travel Mug, and the actual Nespresso Velosophy Bicycle from the advertising shoot . The bike is suitable for adults 18+, and available in purple only. Specifications include:

Frame: 6061 aluminium made with recycled Nespresso capsules,

Saddle: Brooks Cambium,

Grips: Brooks Cambium,

Basket: Laminated Scandinavian wood,

Brakes: Mechanical disc brakes,

Gearing: Shimano Nexus 5-speed,

Shifters: Shimano 5-speed twist shifters

Kickstand: Centre mounted single stand,

Tyres: 42-622 (28x1.6") Continental Tour Ride

Weight: 15 kg

No cash or other alternative available to the prize as stated except in the event of circumstances outside its control, the Promoter reserves the right to offer an alternative prize, in whole or part, of an equal or greater value. Participants may enter via Instagram only.

N.B. Arrangements for necessary adjustments to the bike will be made directly with the winner and a nominated bike shop close to the winner’s home or work address. Final details regarding arrangements for delivery after necessary adjustments will be made with the winner directly.

Winner selection and notification / fulfilment

8. The winner will be drawn at random by an independent third party from all valid entries received by the stated closing date for the draw. The Promoter reserves the right at its sole discretion to disqualify any individual found to be attempting to tamper with the operation of the promotion, setting up multiple accounts, aliases, using multiple identities or to be acting in any manner deemed by the Promoter to be in violation of the terms and conditions; or to be acting in any manner deemed by the Promoter to be disruptive. Bulk, trade, agencies, third party or automated entries are not permitted and will be disqualified.

9. The Promoter reserves the right to remove any entrant from the prize draw whose social media name or photo it deems to be offensive, or it believes may cause offence to other participants.

10. The final closing date for the promotion is 23:59 on 18.04.21. Participation is via the method as outlined in Clause 4 above only. No postal or other entry method is available.

11. The prize draw will take place using an independently verified random computer programme within 48hrs of the prize draw closing date and the winner notified via Instagram only. The winner will be contacted via a message under their original entry on Instagram within three (3) standard working days and will be required to respond, provide certain information plus acceptance of the prize within three (3) days of initial contact. Inaccurate information may result in the prize being forfeited. In the event that the winner does not respond to communications within seven (7) days of the initial contact, the Promoter reserves the right to withdraw the prize entitlement from this potential winner and allocate that prize to an alternative winner selected next in line as a reserve at the same time as the original. If the reserve winner does not respond within seven (7) days of being notified, the prize entitlement will be withdrawn, and the prize removed from the promotion.

12. On completion of the validation process, the prize will be sent by special delivery post or courier, via a tracked and signed for service, within 28 days of confirmation of the winner’s address. General

13. The Promoter reserves the right to withdraw or amend this promotion in the event of any unforeseen circumstances outside its reasonable control but will use all reasonable endeavours to minimise the effect to participants to avoid undue disappointment.

14. The Promotion and these Terms & Conditions will be governed by the laws of England and Wales but any disputes as to the meaning of these Terms and Conditions will be subject to the exclusive jurisdiction of the participant’s local courts.

15. The decision of the Promoter in all matters connected to this draw is final and binding.

16. If for any reason the promotion is not capable of running as planned for reasons including but not limited to tampering, unauthorised intervention, fraud, technical failures or any other causes beyond the control of the Promoter which corrupt or affect the administration, security, fairness, integrity or proper conduct of this promotion, the Promoter reserves the right (subject to any written directions given under applicable law) to disqualify any individual who tampers with the entry process and to cancel, terminate, modify or suspend the promotion or invalidate any affected entries but will endeavour to minimize the effect to entrants in order to avoid undue disappointment.

17. To the fullest extent possible in law, neither the Promoter nor agencies involved in this promotion will be liable for any loss or damage whatsoever caused by matters relating to this promotion .

18. Promoter reserves the right to verify the winner and to refuse to award the prize or withdraw prize entitlement where there are reasonable grounds to believe there has been a breach of these terms and conditions or any instructions forming part of this promotion’s entry requirements or otherwise where a participant has gained unfair advantage in participating in the promotion or won using fraudulent means.

19. By taking part in the promotion, the winner agrees that the Promoter may contact them to ask whether they want to participate in marketing activities/PR relating to this promotion only for which consent will be required.

20. Subject to the Promoter’s Privacy Policy which can be found at https://www.nespresso.com/uk/en/pages/legal the surname and county of the verified winner will be available upon request by sending an email to: nespresso@ddapr.com with the subject line “WINNER’S’ LIST: #DOINGISEVERYTHING INSTAGRAM PROMOTION” for a period of 3 months following the end of the promotion. The Promoter reserves the right to refuse any or all such requests. If the winner objects to their information being published, then they can contact the Promoter by emailing: UKI.Dataprotection@uk.nestle.com with the subject “WINNER’S LIST: #DOINGISEVERYTHING INSTAGRAM PROMOTION”. The Promoter may nevertheless disclose the information to the Advertising Standards Authority if required to do so.

21. Data Protection: The Promoter will only use the personal details supplied for the administration of the promotion and the auditing of the entries where necessary and for no other purpose, unless we have your consent and you have opted-in to receive future marketing communications or prize PR. As part of this promotion, if you are not opted-in into our general marketing email, you will still receive emails/messages for this promotion only to let you know if you have won. The surname and county of the verified winner will be made available as set out in paragraph 20 above and the winner can object to this by emailing: UKI.Dataprotection@uk.nestle.com. Otherwise, your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR). Click here for the Promoter’s Privacy Policy https://www.nespresso.com/uk/en/pages/legal. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: UKI.Dataprotection@uk.nestle.com. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. For the purpose of this promotion, requests to delete personal data can only be actioned after the promotion has concluded.

22. No responsibility can be accepted for any entries that cannot be made, are incomplete, corrupted, delayed or are not received for any reason whatsoever. The Promoter cannot assume any responsibility or liability for:

• Any faulty, incorrect, erroneous or failed electronic data transmissions.

• Communications line failure, regardless of cause, with regard to any equipment, networks, lines, satellites, servers, computers or providers used in any aspect of the promotion. • Any unauthorised access to the operation of this promotion.

• Inaccessibility or unavailability of the internet, or Instagram, or any combination thereof.

23. All normal Internet connection charges associated with the submission of an entry to the promotion shall be the entrant’s responsibility.

24. This promotion is in no way sponsored, endorsed or administered by, or associated with Instagram; and Instagram shall not be liable in anyway whatsoever to the participants. Furthermore, any questions, comments or complaints regarding the promotion will be directed to the Promoter only.

25. Any person posting, or seen to be posting, comments to the ‘Nespresso’ social media pages or elsewhere during the promotion that are considered bullying, spiteful or upsetting to other participants, fans of ‘Nespresso’ or directly aimed at the Promoter, will have their comments removed and will be disqualified from the promotion. The Promoter reserves the right to alert Instagram to any such behaviour, which may result in the person’s account being frozen pending investigation.

26. Privacy Policy: As the promotion is run using Instagram, their privacy policy will also apply. See Clauses 21 above for the Promoter’s Privacy policy.

27. If any provisions of these Terms & Conditions are judged to be invalid, illegal or otherwise unenforceable, then its shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.

28. To ensure fairness and the integrity of the promotion to all participants, the Promoter will not enter into discussions regarding the running of this promotion via social media but will respond to questions via ukrcrc.general@nespresso.com .

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick RH6 0PA

FULL TERMS & CONDITIONS

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Please retain a copy for your information.

1. Open to Bed & Breakfast Association customers based in UK, CI and IoM. Excludes employees and their immediate families of Nespresso, its agents or anyone professionally connected to the promotion. The offer must be redeemed by no later than 23:59 on the date stated in the promotional email.

2. Participants are required to purchase the stated Nespresso items as outlined, in a single transaction between 22.03.2021 and 23:59 on 31.08.2021 to qualify for the offer.

3. In the event of the items order being cancelled for any reason, whatsoever, the offer of a discounted Zenius and complimentary gifts must be either paid for in full at the standard price, or returned, unopened, unused and in their original packaging within 14 days of the cancellation.

4. All qualifying orders must be place via Nespresso/pro.com, or via Nespresso freephone 0808 100 8844 (UK). The offer of one Zenius machine at the special price of £150 with a complimentary Hotel Capsule Box* will be available to qualifying customers when the machine and 150 Pro Capsules are purchased in a single transaction. The offer is available to UK, CI & IoM Nespresso Professional Bed & Breakfast Association customers who purchase the qualifying items between 22.03.2021 and 23:59 on 31.08.2021. Maximum five offer purchases per qualifying participant. All items including the Zenius machines are subject to availability. *Hotel Capsule Box does not contain capsules. Purchases of made outside of the promotional dates, will not qualify for the offer. The offer cannot be applied retrospectively.

5. No cash or other alternative available in lieu of the discount, except in the event of circumstances beyond its control, Nespresso reserve the right to offer an alternative item of equal value.

6. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the terms and conditions.

7. In the event of circumstances outside its reasonable control and only where circumstances make this unavoidable, Nespresso reserves the right to cancel or amend the promotion or these terms and conditions at any stage but will always endeavour to minimize the effect to participants in order to avoid undue disappointment.

8. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the participant to ensure the integrity of the promotion.

9. Those ordering and making claims on behalf of a company or business must be authorised to do so.

10. This Promotion cannot be used in conjunction with any other Nespresso promotion, offer or discount.

Promoter: NESPRESSO UK, 1 City Place, Gatwick, RH6 0PA

FULL TERMS AND CONDITIONS

1. This promotion is open to Nespresso Members residing in the UK, CI, IoM & ROI, aged 18 or over only. Excludes employees and their immediate families of Nestlé S.A. and Nespresso, its agents or anyone professionally connected to the promotion.

2. The offer is available to qualifying participants who set up a new “Recurring Order” for 50 or more capsules and enter the promotional code as stated in the leaflet provided in Boutique, from one of the Nespresso direct channels between 12.04.2021 and 23:59 on 31.12.2021

3. The offer is limited to one offer per qualifying Nespresso Member who sign up for a “Recurring Order” before the stated closing date. The promotion only applies to orders placed for the number and type of Nespresso capsules as stated in the promotional leaflet at participating channels during the stated promotional period and cannot be applied retrospectively.

4. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to make more than one valid claim by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the terms and conditions.

5. How to claim:

Via www.nespresso.com

- Qualifying Nespresso Members are required to log into their account and set up a “Recurring Order” before the stated closing date for 50 or more Nespresso capsules and add the promotional code provided in the leaflet given in boutique.

- The credit will be applied to the first order.

6. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the Nespresso Member to ensure the integrity of the promotion.

7. Only completed purchases made by no later than 23:59 on 31.12.2021 will qualify for the offer. Nespresso does not accept responsibility for any late applications or any communications line failure, regardless of cause, or inaccessibility or unavailability of the internet.

8. Those making claims on behalf of a company or business must be authorised to do so.

9. All Nespresso products are subject to availability.

For further information regarding this offer, please contact the Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI).

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick, RH6 0PA

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Please retain a copy for your information.

1. This promotion is open to all residents of the UK, Channel Islands, Isle of Man and Republic of Ireland, aged 18 or over and excludes employees and their immediate families of Nestle S.A. and Nespresso, its agents or anyone professionally connected to the promotion. Participants must register or be registered with Nespresso to qualify for the offer.

2. Applicants must have purchased any Nespresso Vertuo machine and register/be registered with Nespresso during the stated promotion period (03.03.21 and 30.05.21) to qualify for the offer. The offer consists of 50 complimentary pre-selected Vertuo capsules and two free months’ (1st & 6th month) Nespresso Coffee Subscription worth £50/€60, plus an Aeroccino 3 when you go on to register and activate a Coffee Subscription by 23:59 on 31.12.2021. The 50 complimentary capsules will be made up of a pre-selected Vertuo range chosen by Nespresso which cannot be changed/substituted for any other variants.

3. The stated Nespresso machine must be purchased between the stated dates from one of the associated Nespresso retail partners, or directly from Nespresso or by calling Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI), or at www.nespresso.com , or via the Nespresso App, or visiting a Nespresso Boutique where available. Maximum of one offer per machine purchased per Nespresso Member and per household. Any additional machines purchased during the stated promotional period will not qualify for the offer. The qualifying Nespresso Coffee machine must be purchased in the UK, Channel Island, Isle of Man or Republic of Ireland. Due to the continuing COVID-19 situation, participants should check their local Nespresso Boutique opening days and times as these may vary. This can be done using www.nespresso.com/uk/en/store-locator . This page is updated regularly with the latest information and news relating to Nespresso Boutiques.

4. How to claim: Via another participating retailer - Customers must visit the promotional website at: www.nespresso.com/ukpromotion / www.nespresso.com/roipromotion , complete an application form with their first name, last name, email address, residential address and daytime phone number, machine serial number (which can be found on the drip tray), and upload a photo of their qualifying till receipt showing the purchase of one of the specified Nespresso machines made between 03.03.2021 and 30.05.2021. Photos must clearly show the name of the store where the machine was purchased, the date purchased and the itemised machine details. Blurred, out-of-focus or photos where the till receipt is illegible will not be accepted.

Via www.nespresso.com - Qualifying Nespresso Members are required add their machine to their basket. Participants who are not already Nespresso Members will be required to register to qualify for the offer; - The pre-selected, relevant number/type of complimentary coffee capsules and Coffee Subscription Box will be sent with their machine order.

Via Nespresso Boutique - Participants must visit their local Nespresso Boutique, register/be registered with Nespresso, and purchase the required Nespresso machine during the stated promotional dates. Participants should check their local Nespresso Boutique opening days and times, as these may vary www.nespresso.com/uk/en/store-locator. - The pre-selected, relevant number/type of complimentary coffee capsules and Coffee Subscription Box will be given with the participant’s machine purchase. Via Customer Call Centre - Qualifying Nespresso Members can call the Customer Call Centre to place their order for any of the qualifying Vertuo machines with a Coffee Specialist during the stated promotional dates. Participants who are not already Nespresso Members must register to qualify for the offer; - The pre-selected, relevant number/type of complimentary coffee capsules and Coffee Subscription Box will be sent with their machine order. All qualifying claims for the free coffee, regardless of route used must be received by no later than 23:59 on 14.06.2021.

5. If the qualifying participant goes on to register and activate a Nespresso Coffee Subscription Plan by no later than 23:59 on 31.12.2021 they will receive a second gift of two free months’ (1st & 6th month only) Coffee Subscription and an Aeroccino 3. Registration and activation of Coffee Subscription Plans can be made by visiting www.nespresso.com/uk/en/coffee-subscription-box and completing the registration process. Should the participant fail to register and activate a Coffee Subscription Plan by 23:59 on 31.12.2021 the offer of two free months’ subscription and a free Aeroccino 3 will become null and void. Coffee Subscription Plan Terms and conditions apply. These can be viewed at www.nespresso.com/uk/en/legal.

6. The free Nespresso items are subject to stock availability and Nespresso reserve the right to supplement this offer with alternative items of equivalent value in the event of unforeseen circumstances or out of stock. No cash alternative will be available in lieu of the stated items.

7. How long does the Nespresso Coffee Subscription last? The Nespresso Coffee subscription plan will go on after participants’ first free month, for as long as they continue to make their monthly payments and the contract will continue to roll until cancelled. Credit/Debit Card is required at sign-up. At the end of the first free month of subscription subscribers will be automatically charged the monthly subscription fee for the next 4 months, currently £25/€30 monthly* (total cost of £100/€120), to obtain the 6th month free. Thereafter, the monthly payments will resume unless cancelled. The Subscription plan can be terminated at any point by contacting the Nespresso Customer Relationship Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), by sending an email confirmation to one@nespresso.com or using the “Cancel” button in “My Account”. In the event of the subscription plan being terminated before the free 6th month, participants are unable to claim any cash or other alternative in lieu of the unused complimentary month.

*Offer available for the £25/€30 Subscription Plan only.

NESPRESSO VERTUO SPRING PROMOTION 2021

FULL TERMS AND CONDITIONS: ADDENDUM: UPDATED ON 13.05.21 TO EXTEND THE CLOSING

DATE TO 08.06.2021

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Please retain a copy for your information.

1. This promotion is open to all residents of the UK, Channel Islands, Isle of Man and Republic of Ireland, aged 18 or over and excludes employees and their immediate families of Nestle S.A. and Nespresso, its agents or anyone professionally connected to the promotion. Participants must register or be registered with Nespresso to qualify for the offer.

2. Applicants must have purchased any Nespresso Vertuo machine and register/be registered with Nespresso during the stated promotion period to qualify for the offer. The offer consists of 50 complimentary pre-selected Vertuo capsules and two free months’ (1st & 6th month) Nespresso Coffee Subscription worth £50/€60, plus an Aeroccino 3 when you go on to register and activate a Coffee Subscription by 23:59 on 31.12.2021. The 50 complimentary capsules will be made up of a pre-selected Vertuo range chosen by Nespresso which cannot be changed/substituted for any other variants.

3. The stated Nespresso machine must be purchased between the stated dates from one of the associated Nespresso retail partners, or directly from Nespresso or by calling Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI), or at www.nespresso.com , or via the Nespresso App, or visiting a Nespresso Boutique where available. Maximum of one offer per machine purchased per Nespresso Member and per household. Any additional machines purchased during the stated promotional period will not qualify for the offer. The qualifying Nespresso Coffee machine must be purchased in the UK, Channel Island, Isle of Man or Republic of Ireland. Due to the continuing COVID-19 situation, participants should check their local Nespresso Boutique opening days and times as these may vary. This can be done using www.nespresso.com/uk/en/storelocator . This page is updated regularly with the latest information and news relating to Nespresso Boutiques.

4. How to claim:

Via another participating retailer

- Customers must visit the promotional website at: www.nespresso.com/ukpromotion / www.nespresso.com/roipromotion , complete an application form with their first name, last name, email address, residential address and daytime phone number, machine serial number (which can be found on the drip tray), and upload a photo of their qualifying till receipt showing the purchase of one of the specified Nespresso machines made between 03.03.2021 and 08.06.2021. Photos must clearly show the name of the store where the machine was purchased, the date purchased and the itemised machine details. Blurred, out-of-focus or photos where the till receipt is illegible will not be accepted.

Via www.nespresso.com

- Qualifying Nespresso Members are required add their machine to their basket. Participants who are not already Nespresso Members will be required to register to qualify for the offer;

- The pre-selected, relevant number/type of complimentary coffee capsules and Coffee Subscription Box will be sent with their machine order.

Via Nespresso Boutique

- Participants must visit their local Nespresso Boutique, register/be registered with Nespresso, and purchase the required Nespresso machine during the stated promotional dates. Participants should check their local Nespresso Boutique opening days and times, as these may vary www.nespresso.com/uk/en/store-locator.

- The pre-selected, relevant number/type of complimentary coffee capsules and Coffee Subscription Box will be given with the participant’s machine purchase.

Via Customer Call Centre

- Qualifying Nespresso Members can call the Customer Call Centre to place their order for any of the qualifying Vertuo machines with a Coffee Specialist during the stated promotional dates. Participants who are not already Nespresso Members must register to qualify for the offer;

- The pre-selected, relevant number/type of complimentary coffee capsules and Coffee Subscription Box will be sent with their machine order.

All qualifying claims for the free coffee, regardless of route used must be received by no later than 23:59 on 14.06.2021.

5. If the qualifying participant goes on to register and activate a Nespresso Coffee Subscription Plan by no later than 23:59 on 31.12.2021 they will receive a second gift of two free months’ (1st & 6th month only) Coffee Subscription and an Aeroccino 3. Registration and activation of Coffee Subscription Plans can be made by visiting www.nespresso.com/uk/en/coffee-subscription-box and completing the registration process. Should the participant fail to register and activate a Coffee Subscription Plan by 23:59 on 31.12.2021 the offer of two free months’ subscription and a free Aeroccino 3 will become null and void. Coffee Subscription Plan Terms and conditions apply. These can be viewed at www.nespresso.com/uk/en/legal.

6. The free Nespresso items are subject to stock availability and Nespresso reserve the right to supplement this offer with alternative items of equivalent value in the event of unforeseen circumstances or out of stock. No cash alternative will be available in lieu of the stated items.

7. How long does the Nespresso Coffee Subscription last?

The Nespresso Coffee subscription plan will go on after participants’ first free month, for as long as they continue to make their monthly payments and the contract will continue to roll until cancelled. Credit/Debit Card is required at sign-up. At the end of the first free month of subscription subscribers will be automatically charged the monthly subscription fee for the next 4 months, currently £25/€30 monthly* (total cost of £100/€120), to obtain the 6th month free. Thereafter, the monthly payments will resume unless cancelled. The Subscription plan can be terminated at any point by contacting the Nespresso Customer Relationship Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), by sending an email confirmation to one@nespresso.com or using the “Cancel” button in “My Account”. In the event of the subscription plan being terminated before the free 6th month, participants are unable to claim any cash or other alternative in lieu of the unused complimentary month.

*Offer available for the £25/€30 Subscription Plan only.

8. This promotion cannot be used in conjunction with any other Nespresso promotion, offer or discount including Nespresso Machine Subscription. Nespresso&YOU offers are still applicable when any Vertuo machine is purchased at RRP. The discount on the qualifying Nespresso Vertuo machines cannot be used in conjunction with Nespresso&YOU offers.

9. Nespresso reserves the right at its sole discretion to disqualify any individual found to be tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive.

10. Those making claims on behalf of a company or business must be authorised to do so.

11. If a participant returns their machine within 14 days, or cancel their order, their ability to claim the free items will become null and void. If the complimentary items have already been dispatched, these must be returned unused and in their original packaging within 14 days at the participant’s own cost.

12. All Nespresso products are subject to availability. For further information regarding this offer, please contact Nespresso on Freephone 0800 442 442 (UK)/ 1800 812 660 (ROI).

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick, RH6 0PA

FULL TERMS AND CONDITIONS:

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Please retain a copy for your information.

1. This promotion is open to all residents of the UK, Channel Islands, Isle of Man and Republic of Ireland, aged 18 or over and excludes employees and their immediate families of Nestle S.A. and Nespresso, its agents or anyone professionally connected to the promotion. Participants must register or be registered with Nespresso to qualify for the offer.

2. Applicants must have purchased any Nespresso Essenza Mini or Essenza Mini Bundle and registered with Nespresso during the stated promotion period to qualify for the offer. The offer consists of 100 complimentary pre-selected Original Line capsules as a first gift, and one month’s free Nespresso Coffee Subscription worth £25/€30 as a second gift when they go on to register and activate a Coffee Subscription by 23:59 on 31.12.2020. The 100 complimentary capsules will be made up of a pre-selected Original Line range chosen by Nespresso which cannot be changed/substituted for any other variants.

3. The stated Nespresso machine must be purchased between the stated dates from one of the associated Nespresso retail partners, or directly from Nespresso or by calling Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI), or at www.nespresso.com, or via the Nespresso App, or visiting a Nespresso Boutique where available. Maximum of one offer per machine purchased per Nespresso Member. Any additional machines purchased during the stated promotional period will not qualify for the offer. The qualifying Nespresso Coffee machine must be purchased in the UK, Channel Island, Isle of Man or Republic of Ireland. Due to the continuing COVID-19 situation, participants should check their local Nespresso Boutique opening days and times as these may vary. This can be done using www.nespresso.com/uk/en/store-locator. This page is updated regularly with the latest information and news relating to Nespresso Boutiques.

4. How to claim:

Via Customer Call Centre

- Qualifying Nespresso Members are required to call the Customer Call Centre to place their order for any Essenza Mini Nespresso machine with a Coffee Specialist during the stated promotional dates. Participants who are not already Nespresso Members must register to qualify for the offer;

- The pre-selected, relevant number/type of complimentary coffee capsules and Coffee Subscription Box will be sent with their machine order.

Via www.nespresso.com

- Qualifying Nespresso Members are required add their machine to their basket. Participants who are not already Nespresso Members will be required to register to qualify for the offer;

- The pre-selected, relevant number/type of complimentary coffee capsules and Coffee Subscription Box will be sent with their machine order.

Via Nespresso Boutique

- Participants must visit their local Nespresso Boutique, register/be registered with Nespresso, and purchase the required Nespresso machine during the stated promotional dates. N.B. Due to the continuing COVID-19 situation, participants should check their local Nespresso Boutique opening days and times, as these may vary. This can be done using www.nespresso.com/uk/en/store-locator. This page is updated regularly with the latest information and news relating to Nespresso Boutiques.

Via another participating retailer

- Customers must visit the promotional website at: www.nespresso.com/ukoffer or www.nespresso.com/roioffer , complete an application form with their first name, last name, email address, residential address and daytime phone number, machine serial number (which can be found on the drip tray), and upload a photo of their qualifying till receipt showing the purchase of one of the specified Nespresso machines made between 10.06.2020 and 18.08.2020. Photos must clearly show the name of the store where the machine was purchased, the date purchased and the itemised machine details. Blurred, out-of-focus or photos where the till receipt is illegible will not be accepted.

All qualifying claims for the free coffee, regardless of route used must be received by no later than 23:59 on 10.09.2020.

5. If the qualifying participant goes on to register and activate a Nespresso Coffee Subscription Plan by no later than 23:59 on 31.12.2020 they will receive a second gift of one month’s Coffee Subscription free of charge. Registration and activation of Coffee Subscription Plans can be made by visiting http://nespresso.com/coffee-subscription-box and completing the registration process. Should the participant fail to register and activate a Coffee Subscription Plan by 23:59 on 31.12.2020 the offer of one month’s free subscription will become null and void. Coffee Subscription Plan Terms and conditions apply. These can be viewed at www.nespresso.com/uk/en/legal.

6. The free Nespresso items are subject to stock availability and Nespresso reserve the right to supplement this offer with alternative items of equivalent value in the event of unforeseen circumstances or out of stock. No cash alternative will be available in lieu of the stated items.

7. This promotion cannot be used in conjunction with any other Nespresso promotion, offer or discount including Nespresso Machine Subscription or Nespresso&YOU offers.

8. Nespresso reserves the right at its sole discretion to disqualify any individual found to be tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive.

9. Those making claims on behalf of a company or business must be authorised to do so.

10. If a participant returns their machine within 14 days, or the order cancelled, their ability to claim the free items will become null and void. If the complimentary items have already been dispatched, these must be returned unused and in their original packaging within 14 days at the participant’s own cost.

9. All Nespresso products are subject to availability. For further information regarding this offer, please contact Nespresso on Freephone 0800 442 442 (UK)/ 1800 812 660 (ROI).

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick, RH6 0PA

FULL TERMS AND CONDITIONS:

NESPRESSO COMPLIMENTARY GIFT WITH MACHINE SUBSCRIPTIONS BETWEEN 18.02.2021 AND 02.03.2021

Complimentary Vertuo Travel Mug, Apron and Stencil Set with anyᵻ Nespresso Vertuo Machine Subscription Plan* when you sign up between 18.02.2021 and 23:59 on 02.03.2021.

*Nominal charge of £1/€1 upfront for all machines within the Subscription Plan.

ᵻ Choose from available Subscription Plans. Plans start from £20/€20 per month, for a minimum of 24 months.

T&Cs apply. Offer ends 23:59 on 02.03.2021. See below for more details.

Abridged Terms & Conditions: UK, CI, IoM & ROI, 18+. Offer available when a qualifying Vertuo Machine Subscription Plan is taken up between 18.02.2021 and 23:59 on 02.03.2021. Internet access & Debit/Credit Card required to activate a Subscription Plan. Plans run for a minimum of 24 months from date of activation. Cancellation penalties apply if a plan is cancelled before the end of the 24-month subscription period. Nominal £1/€1 required as token payment for a qualifying machine. Maximum one Subscription Plan per person. T&Cs apply. See www.nespresso.com/legal for more details and full terms and conditions for this offer and https://www.nespresso.com/uk/en/subscription/machine-subscription for terms and conditions for all Nespresso Machine Subscription Plans.

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FULL TERMS AND CONDITIONS GIFT OFFER:

1. This promotion is open to new and existing Nespresso Members residing in the UK, CI, IoM and ROI, aged 18 or over only. Excludes employees and their immediate families of Nestlé S.A. and Nespresso, its agents or anyone professionally connected to the promotion.

2. The offer is available to customers who sign up for a Nespresso Vertuo Machine Subscription Plan between 18.02.2021 and 23:59 on 02.03.2021.

3. The offer consists of a complimentary Vertuo Travel Mug, one Apron and one Stencil Set. Maximum one offer per qualifying purchase/per Nespresso member.

4. For details of all available plans and full terms and conditions relating to such plan visit https://www.nespresso.com/uk/en/subscription/machine-subscription .

• Debit/Credit Card required to activate a Subscription Plan. Plans run for a minimum of 24 months from date of activation. Cancellation penalties apply if a plan is cancelled before the end of the 24-month subscription period. Nominal £1/€1 required as token payment for a qualifying machine. Maximum one Subscription Plan per person.

5. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to make more than one valid claim by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the terms and conditions.

6. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the Nespresso Member to ensure and protect the integrity of the promotion

7. Only completed subscriptions activated by no later than 23:59 on 02.03.2021 will be eligible. Nespresso does not accept responsibility for any late applications or any communications line failure, regardless of cause, or inaccessibility or unavailability of the internet.

8. Those making applications on behalf of a company or business must be authorised to do so.

9. All Nespresso products are subject to availability. For further information regarding this offer, please contact the Nespresso on Freephone 0800 442 442 (UK) or 1800 812 660 (ROI).

10. Full details and terms and conditions relating to Nespresso Machine Subscription Plan and other Nespresso Subscription plans can be found at https://www.nespresso.com/uk/en/subscription/machine-subscription .

11. In the event of unforeseen circumstances outside its control Nespresso reserve the right to offer alternative gift items of equal or greater value until the stated offer closing date. No cash alternative available in lieu of the stated items.

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick, RH6 0PA



Updated 5th July 2021 - Offer now changed, please see 'Work From Home Offer July 2021'



FULL TERMS AND CONDITIONS:

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Please retain a copy for your information.

1. Open to Nespresso Professional customers (new and existing). Excludes employees and their immediate families of Nespresso, its agents or anyone professionally connected to the promotion. Excludes employees and their immediate families of Nestle S.A. and Nespresso, its agents or anyone professionally connected to the promotion.

2. Participants can purchase a Vertuo Next machine and Touch Travel Mug for £89 (usual price £220) between 01.01.2021 and 23:59 on 31.12.2021 and get 100 complimentary pre-selected capsules. Participants who go on to purchase a further 100 capsules by no later than 31.12.2021 will also qualify for a second offer to purchase an Aeroccino4 for half price (usual price £60). N.B. The 100 complimentary capsules will be made up of a pre-selected range chosen by Nespresso which cannot be changed/substituted for any other variants.

3. In the event of the items order being cancelled for any reason, whatsoever, the complimentary gifts must be either paid for in full at the standard price, or returned, unopened, unused and in their original packaging within 14 days of the cancellation.

4. All qualifying orders must be placed via https://www.nespresso.com/uk/en/offers/work-from-home-promotion, or via Nespresso freephone 0800 442 442 (UK). Qualifying Nespresso Members are required to add a Nespresso Vertuo Next machine to their basket. Participants who are not already Nespresso Members will be required to register to qualify for the offer. The 100 pre-selected complimentary coffee capsules will be sent to the Nespresso Member with their machine order. Participants will qualify for a maximum of one specially priced Vertuo Next machine with complimentary 100 capsules and one half-priced Aeroccino 4 when an additional 100 capsules are purchased during the stated promotional period. Both offers will require the use of the special promotional code at checkout. Any additional purchases made during the promotional period, or purchases made outside of the promotional dates, will not qualify for the offer. The offer cannot be applied retrospectively.

5. No cash or other alternative available in lieu of the discount, except in the event of circumstances beyond its control, Nespresso reserve the right to offer an alternative item of equal value.

6. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the terms and conditions.

7. In the event of circumstances outside its reasonable control and only where circumstances make this unavoidable, Nespresso reserves the right to cancel or amend the promotion or these terms and conditions at any stage but will always endeavour to minimize the effect to participants in order to avoid undue disappointment.

8. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the participant to ensure the integrity of the promotion.

9. Those ordering and making claims on behalf of a company or business must be authorised to do so.

10. This Promotion cannot be used in conjunction with any other Nespresso promotion, offer or discount.

Promoter: NESPRESSO UK, 1 City Place, Gatwick, RH6 0PA

FULL TERMS AND CONDITIONS:

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Please retain a copy for your information.

1. This promotion is open to all residents of the UK, Channel Islands, Isle of Man and Republic of Ireland, aged 18 or over and excludes employees and their immediate families of Nestle S.A. and Nespresso, its agents or anyone professionally connected to the promotion. Participants must register or be registered with Nespresso to qualify for the offer.

2. Applicants must have purchased any Nespresso Vertuo machine or Bundleᵻ and registered with Nespresso during the stated promotion period to qualify for the offer. The offer consists of one box of Ruby Chocolates, two free months’ (1st & 6th month) Nespresso Coffee Subscription worth £50/€60 and two Recipe glasses. To qualify for the Coffee Subscription offer, participants must go on to register and activate a Nespresso Coffee Subscription Plan by no later than 23:59 on 17.09.2021.

ᵻIf purchased from John Lewis, the offer is only available with the purchase of a Vertuo Next Chrome. If purchased from Currys, the offer is only available with the purchase of a Vertuo Next Black, or Vertuo Next Brown machine or bundle.

3. The stated Nespresso machine must be purchased between the stated dates from one of the associated Nespresso retail partners, or directly from Nespresso or by calling Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI), or at www.nespresso.com , or via the Nespresso App, or visiting a Nespresso Boutique where available. Maximum of one offer per machine purchased per Nespresso Member. Any additional machines purchased during the stated promotional period will not qualify for the offer. The qualifying Nespresso Coffee machine must be purchased in the UK, Channel Island, Isle of Man or Republic of Ireland. Due to the continuing COVID-19 situation, participants should check their local Nespresso Boutique opening days and times as these may vary. This can be done using www.nespresso.com/uk/en/store-locator . This page is updated regularly with the latest information and news relating to Nespresso Boutiques.

4. How to claim:

Via another participating retailer

- If the qualifying machine is purchased from another participating retailer, the complimentary gifts can be claimed email follows:

• Applicants must email ukyocrcpromotion@nespresso.com with the subject line ‘Valentine’s Promotion 2021’.

• The email must include the applicant’s first and last name, postal address and Nespresso account number (if already a member).

• The application should also include as an attachment a photo of a valid receipt showing date and place of purchase, and machine serial number, which can be found on the drip tray of the machine. All such purchases must have been made during the stated promotional period.

• Nespresso reserves the right to refuse any uploaded proof of purchase/receipts that:

o Are out of focus/blurry;

o Do not have the correct product clearly visible;

o Show a purchase date outside of the promotional period;

o Show store locations in geographical locations outside the stated promotional area;

o Are not the individual’s purchase.

For qualifying machines purchased via a participating retailer partner the final date for claiming these gifts is 23:59 on 03.03.2021. To activate the gift of two free months’ (1st & 6th month) Coffee Subscription, qualifying participants will be required to register and activate their choice of Nespresso Coffee Subscription Plan by no later than 23:59 on 17.09.2021. This can only be done via Nespresso direct channels. ALL QUALIFYING MACHINES MUST BE PURCHASED IN THE UK OR ROI ONLY.

Via www.nespresso.com

- Qualifying Nespresso Members are required add their machine to their basket. Participants who are not already Nespresso Members will be required to register to qualify for the offer;

- The Ruby Chocolates, two Recipe Glasses and Coffee Subscription Box will be sent in addition to their machine order. The complimentary gift items and machine may be delivered under separate cover.

Via Nespresso Boutique

- Participants must visit their local Nespresso Boutique, register/be registered with Nespresso, and purchase the required Nespresso machine during the stated promotional dates. Due to the continuing COVID-19 situation, participants should check their local Nespresso Boutique opening days and times as these may vary. This can be done using www.nespresso.com/uk/en/store-locator . This page is updated regularly with the latest information and news relating to Nespresso Boutiques.

- The Ruby Chocolates, two Recipe Glasses and Coffee Subscription Gift Box will be provided with their machine purchase.

Via Customer Call Centre

- Qualifying Nespresso Members are required to call the Customer Call Centre to place their order for any of the qualifying Vertuo machines with a Coffee Specialist during the stated promotional dates. Participants who are not already Nespresso Members must register to qualify for the offer;

- Their complimentary gift of one box of Ruby Chocolates, two Recipe Glasses and Coffee Subscription Gift Box will be sent in additional to their machine order. The complimentary gift items and machine may be delivered under separate cover.

All qualifying claims for the complimentary gifts, regardless of route used must be received by no later than 23:59 on 03.03.2021.

5. The free Nespresso items are subject to stock availability and Nespresso reserve the right to supplement this offer with alternative items of equivalent value in the event of unforeseen circumstances or out of stock. No cash alternative will be available in lieu of the stated items.

6. How long does the Nespresso Coffee Subscription last?

The Nespresso Coffee subscription plan will go on after participants’ first free month, for as long as they continue to make their monthly payments and the contract will continue to roll until cancelled. Credit/Debit Card is required at sign-up. At the end of the first free month of subscription subscribers will be automatically charged the monthly subscription fee for the next 4 months, currently £25/€30 monthly* (total cost of £100/€120), to obtain the 6th month free. Thereafter, the monthly payments will resume unless cancelled. The Subscription plan can be terminated at any point by contacting the Nespresso Customer Relationship Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), by sending an email confirmation to one@nespresso.com or using the “Cancel” button in “My Account”. In the event of the subscription plan being terminated before the free 6th month, participants are unable to claim any cash or other alternative in lieu of the unused complimentary month.

*Offer available for the £25/€30 Subscription Plan only.

7. This promotion cannot be used in conjunction with any other Nespresso promotion, offer or discount including Nespresso Machine Subscription. Nespresso&YOU offers are still applicable when a Vertuo machine is purchased at RRP. The discounted Nespresso Vertuo Plus machine offer cannot be used in conjunction with Nespresso&YOU offers.

8. Nespresso reserves the right at its sole discretion to disqualify any individual found to be tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive.

9. Those making claims on behalf of a company or business must be authorised to do so.

10. If a participant returns their machine within 14 days, or the order cancelled, their ability to claim the free items will become null and void. If the complimentary items have already been dispatched, these must be returned unused and in their original packaging within 14 days at the participant’s own cost.

11. All Nespresso products are subject to availability. For further information regarding this offer, please contact Nespresso on Freephone 0800 442 442 (UK)/ 1800 812 660 (ROI).

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick, RH6 0PA

A CHANCE TO WIN A NESPRESSO BARISTA MILK FROTHER WHEN YOU BUY, AND REGISTER, A NESPRESSO VERTUO LINE MACHINE BETWEEN 03.12.20 AND 31.12.20*

*T&Cs apply. Offer ends on 31.12.2020. See below for details.

Abridged Terms and Conditions: Open to GB, 18+. Entry into the prize draw is available when a Nespresso Vertuo Line machine is purchased between 03.12.2020 and 31.12.2020. All customers who purchase a qualifying machine and register it with a Coffee Advisor at the time of purchase, will be automatically entered in a prize draw for a chance to win one of three Nespresso Barista Milk Frothers. Customers who do not wish to be entered into the draw can advise the Coffee Advisor and no further action will be taken. Three winners will be drawn at random via an independently verified computer programme from all valid entries made by 31.12.20. The prize draw will take place on 15.01.2021, and the winners notified via email within 14 days of that date and asked to confirm details for the delivery of their prize. Maximum one entry per person. Maximum one prize per person/household. For further details and full terms and conditions, visit nespresso.com/uk/legal

FULL TERMS AND CONDITIONS

These Terms and Conditions (the “Terms and Conditions”) prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should lease retain a copy for their information. The Promoter takes data protection seriously. By entering this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. This promotion is open to specially selected Nespresso customers in England, Scotland and Wales, aged 18 or over only. Excludes employees and their immediate families of Nestlé S.A. and Nespresso, its agents or anyone professionally connected to the promotion.

2. Entry into the prize draw is available to customers who purchase a Nespresso Vertuo Line machine between 03.12.2020 and 31.12.2020 and registers the machine at the same time with a Nespresso Coffee Advisor. Qualifying customers will be automatically entered in a prize draw for a chance to win one of three Nespresso Barista Milk Frothers. Customers who do not wish to be entered into the draw can advise the Coffee Advisor at the time of purchase, and no further action will be taken.

3. Three winners will be drawn at random via an independently verified computer programme from all valid entries made with a Nespresso Coffee Advisor by close of business on 31.12.20. The prize draw will take place on 15.01.2021, and the winners notified via email within 14 days of that date. The winners will be asked to confirm their details for the delivery of their prize. The prize will be delivered via Yodel Delivery within 28 days of confirmation of a valid delivery address on the UK mainland and the winner, or their nominated person, will be required to sign for the item.

4. Maximum one entry per person, and no one person may win more than one prize. Nespresso reserves the right at its sole discretion to disqualify any individual found to be attempting to circumvent this clause by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the terms and conditions.

5. There are three (3) prizes available to be won, each consisting of a Nespresso Barista Milk Frother. The prizes will be awarded to the first three valid entrants drawn at random.

6. No cash or other alternative available to the prize as stated except in the event of circumstances outside its control, the Promoter reserves the right to offer an alternative prize, in whole or part, of an equal or greater value.

7. Whilst all reasonable steps will be taken to contact the winners, if this cannot be achieved within a further five (5) working days, Nespresso reserves the right to cancel the prize entitlement and award the prize to a reserve winner who will be drawn at the same time as the original winners. If any reserve winner does not respond within 28 days of being notified, the prize entitlement will be withdrawn, and the prize removed from the promotion.

8. Nespresso reserves the right to withdraw or amend this promotion in the event of any unforeseen circumstances outside its reasonable control but will use all reasonable endeavours to minimise the effect to participants to avoid undue disappointment.

9. If any of these clauses should be determined to be illegal, invalid or otherwise unenforceable then it shall be severed and deleted from these Terms & Conditions and the remaining clauses shall survive and remain in full force and effect.

10. The Promotion and these Terms & Conditions will be governed by the laws of the participating country and any disputes as to the meaning of these terms will be subject to the exclusive jurisdiction of the participants’ local courts.

11. The decision of the Promoter in all matters connected to this prize draw is final and binding.

12. To the fullest extent possible in law, neither the Promoter nor agencies involved in this promotion will be liable for any loss or damage whatsoever caused by matters relating to this promotion.

13. Promoter reserves the right to verify the winners and to refuse to award the prize or withdraw prize entitlement where there are reasonable grounds to believe there has been a breach of these terms and conditions or any instructions forming part of this promotion’s entry requirements or otherwise where a participant has gained unfair advantage in participating in the promotion or won using fraudulent means.

14. By taking part in the promotion, the winners agree that the Promoter may contact them to ask whether they want to participate in marketing activities/PR relating to this promotion only.

15. Subject to the Promoter’s Privacy Policy which can be found at https://www.nespresso.com/uk/en/legal, the surnames and counties of the verified winners will be available upon request by sending an email to: xxxx@nespresso.com with the subject line “WINNERS’ LIST: NESPRESSO BARISTA MILK FROTHER PRIZE DRAW” for a period of 3 months following the end of the promotion. If any winner objects to their information being published, then they can contact the Promoter by emailing: UKI.Dataprotection@uk.nestle.com with the subject “WINNER’S LIST: NESPRESSO BARISTA MILK FROTHER PRIZE DRAW”.

16. Data Protection: The Promoter will only use the personal details supplied for the administration of the promotion and the auditing of the entries where necessary and for no other purpose, unless we have your consent and you have opted-in to receive future marketing communications or prize PR. As part of this promotion, if you are not opted-in into our general marketing email, you will still receive emails/messages for this promotion only to let you know if you have won. The surnames and counties of the verified winners will be made available as set out in paragraph 15 above and the winners can object to this by emailing: UKI.Dataprotection@uk.nestle.com . Otherwise, your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR). Click here for the Promoter’s Privacy Policy https://www.nespresso.com/uk/en/legal. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: UKI.Dataprotection@uk.nestle.com . By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. For the purpose of this promotion, requests to delete personal data can only be actioned after the promotion has concluded.

17. No responsibility can be accepted for any entries that cannot be made, are incomplete, corrupted, delayed or are not received for any reason whatsoever. The Promoter cannot assume any responsibility or liability for:

• Any faulty or failed electronic data transmissions.

• Communications line failure, regardless of cause, with regard to any equipment, networks, lines, satellites, servers, computers or providers used in any aspect of the promotion.

• Any unauthorised access to the operation of this promotion.

• Inaccessibility or unavailability of the internet, or any combination thereof.

18. Those making a purchase and entry on behalf of a company or business must be authorised to do so.

19. All Nespresso products are subject to availability. For further information regarding this prize draw, please contact the Nespresso on Freephone 0800 442 442 (UK),

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick, RH6 0PA

1. This promotion is open to all Nespresso Members residing in the UK, CI, IoM & ROI, aged 18 or over only. Excludes employees and their immediate families of Nestlé S.A. and Nespresso, its agents or anyone professionally connected to the promotion.

2. The offer is available to qualifying participants who set up a new “Recurring Order” for 50 or more capsules and enter the promotional code ‘NEWYEAR’ at www.nespresso.com/uk /en/standing-orders-discover between 06.01.2021 and 23:59 on 17.01.2021.

3. The offer is limited to one offer per qualifying Nespresso Member who sign up for a “Recurring Order” before the stated closing date. The promotion only applies to orders placed for the number and type of Nespresso capsules as stated in the promotional email at participating channels during the stated promotional period and cannot be applied retrospectively.

4. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to make more than one valid claim by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the terms and conditions.

5. How to claim:

Via www.nespresso.com

- Qualifying Nespresso Members are required to log into their account and set up a “Recurring Order” before the stated closing date for 50 or more Nespresso capsules and add the promotional code ‘NEWYEAR’.

- The complimentary gifts will be automatically added to the first order.

6. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the Nespresso Member to ensure the integrity of the promotion.

7. Only completed purchases made by no later than 23:59 on 17.01.2021 will qualify for the offer. The complimentary gift is subject to availability while stocks last. Nespresso does not accept responsibility for any late applications or any communications line failure, regardless of cause, or inaccessibility or unavailability of the internet.

8. Those making claims on behalf of a company or business must be authorised to do so.

9. All Nespresso products are subject to availability.

For further information regarding this offer, please contact the Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI).

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick, RH6 0PA

Abridged Terms and Conditions: Open to customers in UK, CI, IoM & ROI, 18+. Offer available when 50 capsules, or more, are purchased in a single transaction between 30.12.2020 and 16:00 on 31.12.2020. Customers who add 50 capsules or more to their basket will receive complimentary standard delivery. This offer can only be used once within the stated promotional dates. Available for use at Nespresso direct channels only. Not valid in conjunction with any other offer. For further details of how to claim, and full terms and conditions, visit Nespresso.com

FULL TERMS AND CONDITIONS

1. This promotion is open to Nespresso Members residing in the UK, CI, IoM & ROI, aged 18 or over only. Excludes employees and their immediate families of Nestlé S.A. and Nespresso, its agents or anyone professionally connected to the promotion.

2. The offer is available to qualifying participants who purchase the required number and type of Nespresso capsules in a single transaction, from one of the Nespresso direct channels, including the Nespresso Customer Call Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), on-line at www.nespresso.com between 30.12.2020 and 16:00 on 31.12.2020. Offer not available in Nespresso Boutiques. Offer not available via any other retail outlets or via Café NESPRESSO, or Nespresso Micro Boutiques.

3. Qualifying customers may only use the offer once throughout the stated promotional period when the required number of capsules are purchased, subject to availability. The promotion only applies to orders placed for the number of Nespresso capsules as stated in the promotional email at participating channels during the stated promotional period and cannot be applied retrospectively.

4. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to make more than one valid claim by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the terms and conditions.

5. How to claim:

Via Customer Call Centre

- Nespresso Members are required to call the Customer Call Centre to place their order with a Coffee Specialist for the required number of Nespresso capsules during the promotional dates and quote the offer they have seen;

- The complimentary standard delivery will be applied to their order, subject to availability.

Via www.nespresso.com

- Nespresso Members are required to log into their account and add the required number of Nespresso capsules to their basket;

- They offer will be added automatically when the correct number of capsules are purchased within the stated promotional period, subject to availability.

Via Nespresso Boutique

- This offer is not valid in Nespresso Boutiques

6. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the Nespresso Member to ensure the integrity of the promotion.

7. Free delivery is only valid until 16:00 on 31.12.2020.

8. Only completed purchases made by no later than 16:00 on 31.12.2020 will qualify for the offer. Nespresso does not accept responsibility for any late applications or any communications line failure, regardless of cause, or inaccessibility or unavailability of the internet.

9. Those making claims on behalf of a company or business must be authorised to do so.

10. All Nespresso products are subject to availability.

For further information regarding this offer, please contact the Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI). Promoter: Nespresso UK Ltd, 1 City Place, Gatwick, RH6 0PA

1. This promotion is open to specially selected Nespresso Members residing in the UK & ROI, aged 18 or over only. Excludes employees and their immediate families of Nestlé S.A. and Nespresso, its agents or anyone professionally connected to the promotion.

2. The offer is available to qualifying participants who purchase the required number and type of Nespresso capsules in a single transaction, as stated in their email, from one of the Nespresso direct channels, including the Nespresso Customer Call Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), on-line at www.nespresso.com , or a Nespresso Boutique between 02.12.2020 and 22.12.2020. Offer not available via any other retail outlets or via Café NESPRESSO. Due to the continuing COVID-19 situation, please check your local Nespresso Boutique opening days and times as these may vary. This can be done using www.nespresso.com/uk/en/store-locator . This page is updated regularly with the latest information and news relating to Nespresso Boutiques.

3. The offer is limited to one offer per qualifying Nespresso Member. The promotion only applies to orders placed for the number and type of Nespresso capsules as stated in the promotional email at participating channels during the stated promotional period and cannot be applied retrospectively.

4. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to make more than one valid claim by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the terms and conditions.

5. How to claim:

Via Customer Call Centre

- Qualifying Nespresso Members are required to call the Customer Call Centre to place their order with a Coffee Specialist for the required number and type of Nespresso capsules during the promotional dates and quote the offer they have received;

- The complimentary gift(s) or credit as stated in the recipient’s email will be added to their order, subject to availability, whilst stocks last. If the participant’s offer includes free credit, the first of two £5 Credits will be added/applied to that order. The second £5 credit will be available for use against the participant’s next order when that second order is placed by no later than 23:59 on 28.02.21. Both orders will also qualify for Free Standard Delivery provided the order is contains 50 capsules or more. If the participant’s offer includes a free sleeve, an Original Line sleeve must be added to the basket and the cost will be deducted from the total basket value at checkout valued at £3.90.

Via www.nespresso.com

- Qualifying Nespresso Members are required to log into their account and add the required number and type of Nespresso capsules to their basket;

- The appropriate offer as outlined above will be added automatically when the correct number and type of capsules are purchased within the stated promotional period, subject to availability, whilst stocks last.

Via Nespresso Boutique

- Qualifying Nespresso Members must visit their local Nespresso Boutique, purchase the required number and type of Nespresso capsules as outlined in the promotion email they received;

- For the offer of free credit as stated in the recipient’s email, the first of two £5 Credits will be added/applied to that order and is available for use until Boutique closing time on 24.12.20. The second £5 credit will be available for use against the participant’s next order when that second order is placed by no later than 23:59 on 28.02.21. Both orders will also qualify for Free Standard Delivery provided the order is contains 50 capsules or more. Minimum value of the order must be equal to, or more than, the value of credit being redeemed.

Due to the continuing COVID-19 situation, please check your local Nespresso Boutique opening days and times as these may vary. This can be done using www.nespresso.com/uk/en/store-locator. This page is updated regularly with the latest information and news relating to Nespresso Boutiques.

6. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the Nespresso Member to ensure the integrity of the promotion.

7. Only completed purchases made by no later than 23:59 on 22.12.2020 will qualify for the offer. Complimentary gifts are subject to availability while stocks last. Nespresso does not accept responsibility for any late applications or any communications line failure, regardless of cause, or inaccessibility or unavailability of the internet.

8. Those making claims on behalf of a company or business must be authorised to do so.

9. If a participant returns their qualifying capsules within 14 days of the purchase date, their ability to claim the complimentary gift(s) will become null and void. If the complimentary gift(s) have already been dispatched, these must be returned unused and in their original packaging within 14 days of receipt at the participant’s own cost.

10. All Nespresso products are subject to availability.

For further information regarding this offer, please contact the Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI).

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick, RH6 0PA

1. Eligibility

This promotion is open to all residents of the UK, Channel Islands, Isle of Man and Republic of Ireland, aged 18 or over and excludes employees and their immediate families of Nestle S.A. and Nespresso, its agents or anyone professionally connected to the promotion. Participants must have purchased one of the following single Nespresso Vertuo or Vertuo Plus Coffee Machines and registered with Nespresso to qualify for the offer:

• Nespresso Vertuo Plus Limited Edition Bundle (with Aeroccino) (RRP £299/€269 discounted to £89/€129)

• Nespresso Vertuo Manual Chrome (RRP £219/€249 discounted to £79/€109

• N.B. In the event of out of stocks of these specific machines, participants will be advised at the point of purchase. The promotion will end at 23:59 on 02.12.2020, or when all allocated stock of the specified machines has been depleted, whichever is sooner. There will be no alternative available in the event of out of stocks of all qualifying machines before the stated closing date.

To qualify for the special price as indicated above, the eligible Nespresso Vertuo machine must be purchased between 18.11.20 and 02.12.20, subject to availability, while stocks last, directly from Nespresso Boutiques, from one of the Nespresso direct channels, including the Nespresso Customer Call Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), on-line at www.nespresso.com, or via the Nespresso App. Due to the continuing COVID-19 situation, participants should check their local Nespresso Boutique opening days and times as these may vary. This can be done using www.nespresso.com/uk/en/store-locator. This page is updated regularly with the latest information and news relating to Nespresso Boutiques. Offer not available via any other retail outlets or via Café NESPRESSO, or Nespresso Micro Boutiques.

In addition to the special price offer, participants will be eligible to qualify for the Nespresso Year End Promotion 2020 and will receive 100 complimentary pre-selected Vertuo capsules as a first gift, and two free months of Nespresso Coffee Subscription (1st & 6th month) worth £50/€60 as a second gift when they go on to register and and activate a Nespresso Coffee Subscription by 23:59 on 31.08.2021. The 100 complimentary Vertuo capsules will be made up of a pre-selected range chosen by Nespresso which cannot be changed/substituted for any other variants.

The special price promotion will be available on the specific Nespresso coffee machines as outlined in the paragraph above. The offer is not available on any other machines. The special price offer cannot be used in conjunction with the Nespresso&YOU Annual machine discount.

N.B. Those purchasing a machine without a Nespresso account (or not setting one up at the same time of purchase) will not be eligible to claim the pre-selected 100 complimentary Vertuo coffee capsules and two free months of Nespresso Coffee Subscription.

Maximum of one Nespresso Year End Promotion offer per machine purchased per Nespresso Member. Any additional machines purchased during the stated promotional period will not qualify for the offer. The qualifying Nespresso Coffee machine must be purchased in the UK, Channel Islands, Isle of Man or Republic of Ireland.

2. How to claim:

If one of the eligible Nespresso Vertuo/Vertuo Plus Coffee Machines is purchased between 18.11.20 and 02.12.20, directly from Nespresso Boutiques, or from one of the Nespresso direct channels, including the Nespresso Customer Call Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), or on-line at www.nespresso.com, or via the Nespresso App, participants will qualify for the Nespresso Year End promotion. See www.nespresso.com/uk/en/legal for more details and full terms and conditions.

Via Customer Call Centre

- Qualifying Nespresso Members are required to call the Customer Call Centre to place their order for an eligible Nespresso Vertuo/Vertuo Plus machine with a Coffee Specialist during the stated promotional dates. Participants who are not already Nespresso Members must register to qualify for the offer;

- The machine price discount will be applied and the pre-selected 100 complimentary Vertuo coffee capsules and Coffee Subscription Offer will be sent with their machine order.

Via www.Nespresso.com

- Qualifying Nespresso Members are required add an eligible Vertuo/Vertuo Plus machine to their basket. Participants who are not already Nespresso Members will be required to register to qualify for the offer;

- The machine price discount will be applied automatically and the pre-selected 100 complimentary Vertuo coffee capsules and Coffee Subscription Offer will be sent with their machine order.

Via Nespresso Boutique

- Participants must visit their local Nespresso Boutique, register/be registered with Nespresso, and purchase one of the eligible Nespresso machine during the stated promotional dates;

- The machine price discount will be applied and the pre-selected 100 complimentary Vertuo coffee capsules and Coffee Subscription Offer will be given to the customer by the Coffee Specialist with their machine.

Via another participating retailer

- Customers must visit the promotional website at: www.Nespresso.com/ukoffer or www.Nespresso.com/roioffer, complete an application form with their first name, last name, email address, residential address and daytime phone number and upload a photo of their qualifying till receipt showing the purchase of a eligible Nespresso Vertuo machine made between 18.11.20 and 02.12.20. Photos must clearly show the name of the store where the machine was purchased, the date purchased and the itemised machine details. Blurred, out-of-focus or photos where the till receipt is illegible will not be accepted.

All qualifying claims to receive the pre-selected 100 complimentary Vertuo coffee capsules and the Coffee Subscription Offer, regardless of route used, must be received by no later than 23:59 on 14.02.2021, or at the Boutique closing time on that date.

How to activate the Nespresso Coffee Subscription Credit (incl. 1st & 6th month free) received together with the free coffee?

- If the qualifying participant goes on to register and activate a Nespresso Coffee Subscription Plan by no later than 23:59 on 31.08.2021 they will receive a second gift of their 1st and 6th month free of charge. Registration and activation of Coffee Subscription Plans can be made by visiting www.nespresso.com/uk/en/subscription/coffee-subscription and completing the activation process. Should the participant fail to register and activate a Coffee Subscription Plan by 23:59 on 31.08.2021 the offer of two free months will become null and void. Should the Coffee Subscription Plan be cancelled before the 6th month, customers will not be eligible for the free 6th month. No other alternative item or cash will be offered in the event of failure to activate the second element of the offer within the stated promotional period. Coffee Subscription Plan Terms and conditions apply. These can be viewed at www.nespresso.com/uk/en/legal.

Disclaimer

- The complimentary Nespresso items are subject to stock availability and Nespresso reserve the right to supplement this offer with alternative items of equivalent value in the event of unforeseen circumstances or out of stock. No cash alternative will be available in lieu of the stated items.

3. Offer Restrictions

- This promotion cannot be used in conjunction with any other Nespresso promotion, offer or discount, including all Nespresso machine bundles and Nespresso Business Solution machines.

- This Promotion is valid for residents of UK, Channel Islands, Isle of Man and ROI only.

- Nespresso reserves the right at its sole discretion to disqualify any individual found to be tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive.

- You must register with Nespresso (if not registered previously) in order to be entitled to this offer.

- The offer is limited to one Nespresso machine purchase per participant/ Nespresso Member account. If you buy more than one Nespresso machine featured in this promotion, during the stated promotional period, any additional machines, thereafter, will not qualify for the offer.

- Those making claims on behalf of a company or business must be authorised to do so.

- If a participant returns their machine within 14 days, or the order cancelled, their ability to claim the free items will become null and void. If the complimentary items have already been dispatched, these must be returned unused and in their original packaging within 14 days at the participant’s own cost.

- All Nespresso products are subject to stock availability. For further information regarding this offer, please contact Nespresso on Freephone 0800 442 442 (UK)/ 1800 812 660 (ROI).

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick, RH6 0PA

FULL TERMS AND CONDITIONS

These Terms and Conditions (the “Terms and Conditions”) prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should lease retain a copy for their your information.

The Promoter takes data protection seriously. By entering this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

Promotion

1. Open to United Kingdom (England, Scotland, Wales and Northern Ireland), Channel Islands, Isle of Man & Republic of Ireland residents aged 18 or over, excluding employees of Nespresso UK Ltd and their immediate families, its affiliated companies, agents or anyone else professionally connected with the promotion.

2. Only one entry per person per day via Instagram throughout the duration of the promotion. The Promoter reserves the right at its sole discretion to disqualify any individual found to be attempting to circumvent this clause by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by the Promoter to be in violation of the terms and conditions; or to be acting in any manner deemed by the Promoter to be disruptive.

3. No purchase necessary, however a valid Instagram account and access to the internet are required.

4. The participant entering the promotion must be the owner of the Instagram account used.

Prizes

5. There are three prizes available to be won – one prize per week. The three prize draws will run as follows:

Draw 1: Open for entry from 18.00 on 13.11.20 and closes at 23:59 on 17.11.20.

Draw 2: Open for entry from 18.00 on 20.11.20 and closes at 23:59 on 24.11.20

Draw 3: Open for entry from 18.00 on 27.11.20 and closes at 23:59 on 01. 12.20

All qualifying entries received during each week period as indicated will be included in the next available draw.

One winner will be selected at random by an independent third party each week from all valid entries received within the stated promotional times and date.

6. Each winner will receive a prize for themselves and one friend consisting of a Vertuo Bundle containing a VertuoPlus machine, 100 capsules, two Nespresso Lume Coffee Mugs and a Vertuo Travel Mug. The machine model and colour will be subject to stock availability at the time of awarding the prize. The 100 coffee capsules will be pre-selected by Nespresso and must be accepted as supplied. No one person may win more than one prize. No cash or other alternative available to the prize as stated except in the event of circumstances outside its control, the Promoter reserves the right to offer an alternative prize, in whole or part, of an equal or greater value. Participants may enter via Instagram only.

How to enter

7. Participants may enter via Instagram only.

• Entrants will require an Instagram account to enter and must ensure that their entries are set to ‘Public’ or ‘global’. Participants who do not already have an Instagram account may open one at www.instagram.com , by following the instructions and reading the relevant Terms and Conditions.

• Entries can be made via Instagram only by participants posting on their own Instagram feed a photo that best represents their own #MyNespressoMoment with the hashtag #MyNespressoMoment, plus add details of why you and your friend deserve to win and tag @Nespresso.uk. Entrants must ensure their account is set to ‘Global’ or ‘Public’ to allow their entry to be included in the prize draw. The winners will be drawn at random by an independent third party from all valid entries made via Instagram on the dates as stated in Clause 5 above.

• The first entry drawn at random from all valid entries each weekly period will be deemed the winner of that week’s prize. No one person may win more than one prize throughout the duration of the promotion.

• By participating entrants understand and agree to their comments being publicly displayed on @Nespresso.uk official Instagram page. Such entries may be attributed to the original entrant using their name as provided with their entry, or as shown on their Instagram account.

• Comments and posts must not infringe the copyright or other intellectual property rights of any third party. The Promoter reserves the right to remove any comments it deems to be:

i. Violent, negative or/and discriminative of any ethnic, racial, gender, religious, professional or age group, or be profane or obscene;

ii. Promote or be about the use of illegal drugs, tobacco, firearms/weapons, any activities that may appear unsafe or dangerous, or any particular political agenda or message;

iii. Be offensive or be about hate;

iv. Defame, misrepresent or contain negative remarks about the Promoter or its products, other people, products or companies;

v. Contain trademarks owned by others or advertise or promote any brand or product of any kind, without permission;

vi. Contain copyrighted materials owned by others (including photographs, sculptures, paintings and other works of art or images published on or in websites, television, movies or other media or musical "samples") without permission;

vii. Contain materials embodying the names, likenesses, photographs, or other indicia identifying any person, living or dead, other than the participant, without permission;

viii. Communicate messages or images inconsistent with the positive images and/or goodwill to which the Promoter wishes to associate;

ix. Depict, and cannot itself be in, violation of any law.

8. The Promoter reserves the right at its sole and absolute discretion to immediately and permanently remove any comments or posts that it deems to be distasteful, degrading or will in any way cause offence. All entries must conform to Instagram guidelines and terms and conditions. The Promoter reserves the right to report any content violations to the appropriate authorities.

Winners selection and notification / fulfilment

9. The winners will be drawn at random by an independent third party from all valid entries received by the stated closing date. The Promoter reserves the right at its sole discretion to disqualify any individual found to be attempting to tamper with the operation of the promotion, setting up multiple accounts, aliases, using multiple identities or to be acting in any manner deemed by the Promoter to be in violation of the terms and conditions; or to be acting in any manner deemed by the Promoter to be disruptive. Bulk, trade, agencies, or third party or automated entries are not permitted and will be disqualified.

10. The Promoter reserves the right to remove any entrant from the prize draw whose social media name or photo it deems to be offensive, or it believes may cause offence to other participants.

11. The final closing date for the promotion is 23:59 on 01.12.2020, with the previous week’s entry period details highlighted above. Participation is via the method as outlined in Clause 4 above only. No postal or other entry method is available.

12. The prize draws will take place using an independently verified random computer programme within 48hrs of the prize draw closing date and the winner notified via Instagram only. The Winners will be contacted via a message under their original entry on Instagram within 3 standard working days and will be required to respond, provide certain information plus acceptance of the prize within 3 days of initial contact. Inaccurate information may result in the prize being forfeited. In the event any winner does not respond to communications within the 7 days of initial contact, the Promoter reserves the right to forfeit and withhold the prize from this potential winner and allocate that prize to an alternative winner selected next in line as a reserve at the same time as the original. If any reserve winner does not respond within 7 days of being notified, the prize entitlement will be withdrawn, and the prize removed from the promotion.

13. On completion of the validation process, the prize will be sent by special delivery post or courier, via a tracked and signed for service, within 30 days of confirmation of the winner’s address.

General

14. The Promoter reserves the right to withdraw or amend this promotion in the event of any unforeseen circumstances outside its reasonable control but will use all reasonable endeavours to minimise the effect to participants to avoid undue disappointment.

15. The Promotion and these Terms & Conditions will be governed by the laws of England and Wales but any disputes as to the meaning of these Terms and Conditions will be subject to the exclusive jurisdiction of the participant’s local courts.

16. The decision of the Promoter in all matters connected to this draw is final and binding.

17. If for any reason the promotion is not capable of running as planned for reasons including but not limited to tampering, unauthorised intervention, fraud, technical failures or any other causes beyond the control of the Promoter which corrupt or affect the administration, security, fairness, integrity or proper conduct of this promotion, the Promoter reserves the right (subject to any written directions given under applicable law) to disqualify any individual who tampers with the entry process and to cancel, terminate, modify or suspend the promotion or invalidate any affected entries but will endeavour to minimize the effect to entrants in order to avoid undue disappointment..

18. To the fullest extent possible in law, neither the Promoter nor agencies involved in this promotion will be liable for any loss or damage whatsoever caused by matters relating to this promotion.

19. Promoter reserves the right to verify the winners and to refuse to award the prize or withdraw prize entitlement where there are reasonable grounds to believe there has been a breach of these terms and conditions or any instructions forming part of this promotion’s entry requirements or otherwise where a participant has gained unfair advantage in participating in the promotion or won using fraudulent means.

20. By taking part in the promotion, the winners agree that the Promoter may contact them to ask whether they want to participate in marketing activities/PR relating to this promotion only for which consent will be required.

21. Subject to the Promoter’s Privacy Policy which can be found at https://www.nespresso.com/uk/en/pages/legal ,, the surnames and counties of the verified winners will be available upon request by sending an email to: nespresso@ddapr.com with the subject line “WINNER’S’ LIST: #MYNESPRESSOMOMENT INSTAGRAM PROMOTION” for a period of 3 months following the end of the promotion. The Promoter reserves the right to refuse any or all such requests. If any of the winner objects to their information being published, then they can contact the Promoter by emailing: UKI.Dataprotection@uk.nestle.com with the subject “WINNER’S LIST: #MYNESPRESSOMOMENT INSTAGRAM PROMOTION”. We may nevertheless disclose the information to the Advertising Standards Authority if required to do so.

22. Data Protection: The Promoter will only use the personal details supplied for the administration of the promotion and the auditing of the entries where necessary and for no other purpose, unless we have your consent and you have opted-in to receive future marketing communications or prize PR. As part of this promotion, if you are not opted-in into our general marketing email, you will still receive emails/messages for this promotion only to let you know if you have won. The surnames and counties of the verified winners will be made available as set out in paragraph 21 above and the winners can object to this by emailing: UKI.Dataprotection@uk.nestle.com . Otherwise, your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR). Click here for the Promoter’s Privacy Policy https://www.nespresso.com/uk/en/pages/legal. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: UKI.Dataprotection@uk.nestle.com. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. For the purpose of this promotion, requests to delete personal data can only be actioned after the promotion has concluded.

23. No responsibility can be accepted for any entries that cannot be made, are incomplete, corrupted, delayed or are not received for any reason whatsoever. The Promoter cannot assume any responsibility or liability for:

• Any faulty, incorrect, erroneous or failed electronic data transmissions.

• Communications line failure, regardless of cause, with regard to any equipment, networks, lines, satellites, servers, computers or providers used in any aspect of the promotion. • Any unauthorised access to the operation of this promotion.

• Inaccessibility or unavailability of the internet, or Instagram, or any combination thereof.

24. All normal Internet connection charges associated with the submission of an entry to the promotion shall be the entrant’s responsibility.

25. This promotion is in no way sponsored, endorsed or administered by, or associated with Instagram; and Instagram shall be liable in anyway whatsoever to the participants. Furthermore, any questions, comments or complaints regarding the promotion will be directed to the Promoter only.

26. Any person posting, or seen to be posting, comments to the ‘Nespresso’ social media pages or elsewhere during the promotion that are considered bullying, spiteful or upsetting to other participants, fans of ‘Nespresso’ or directly aimed at the Promoter, will have their comments removed and will be disqualified from the promotion. The Promoter reserves the right to alert Instagram to any such behaviour, which may result in the person’s account being frozen pending investigation.

27. Privacy Policy As the promotion is run using Instagram, their privacy policy will also apply. See Clauses 22 above for the Promoter’s Privacy policy.

28. If any provisions of these Terms & Conditions are judged to be invalid, illegal or otherwise unenforceable, then its shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.

29. To ensure fairness and the integrity of the promotion to all participants, the Promoter will not enter into discussions regarding the running of this promotion via social media but will respond to questions via ukrcrc.general@nespresso.com.

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick RH6 0PA

*T&Cs apply. Offer ends at 23:59 on 13.12.2020, or when the Irish Boutiques re-open, whichever is sooner. Free delivery valid on orders with 50 capsules or more. See below for details.

*Abridged Terms and Conditions: Open to specially invited customers in ROI, 18+. Offer available when 50 capsules, or more, are purchased in a single transaction between 28.10.2020 and 23:59 on 13.12.2020, or when the Irish Boutiques re-open, whichever is sooner. Customers who add 50 capsules or more to their basket will receive complimentary standard delivery. This offer is linked to participants’ Nespresso Member number and can be used multiple times within the stated promotional dates. Available for use at Nespresso direct channels only. Not valid in conjunction with any other offer. Offer cannot be claimed via the Nespresso Boutiques. For further details of how to claim, and full terms and conditions, visit Nespresso.com.

FULL TERMS AND CONDITIONS

1. This promotion is open to specially selected Nespresso Members residing in the ROI, aged 18 or over only. Excludes employees and their immediate families of Nestlé S.A. and Nespresso, its agents or anyone professionally connected to the promotion.

2. The offer is available to qualifying participants who purchase the required number and type of Nespresso capsules in a single transaction, as stated in their email, from one of the Nespresso direct channels, including the Nespresso Customer Call Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), on-line at www.nespresso.com between 28.10.2020 and 13.12.2020, or when the Irish Boutiques re-open, whichever is sooner. Offer not available in Nespresso Boutiques are these are currently closed until further notice. Offer not available via any other retail outlets or via Café NESPRESSO, or Nespresso Micro Boutiques.

3. Qualifying customers may use the offer multiple times throughout the stated promotional period when the required number of capsules are purchased, subject to availability. The promotion only applies to orders placed for the number of Nespresso capsules as stated in the promotional email at participating channels during the stated promotional period and cannot be applied retrospectively.

4. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to make more than one valid claim by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the terms and conditions.

5. How to claim:

Via Customer Call Centre

- Qualifying Nespresso Members are required to call the Customer Call Centre to place their order with a Coffee Specialist for the required number of Nespresso capsules during the promotional dates and quote the offer they have received;

- The complimentary standard delivery will be applied to their order, subject to availability.

Via www.nespresso.com

- Qualifying Nespresso Members are required to log into their account and add the required number of Nespresso capsules to their basket;

- They offer will be added automatically when the correct number of capsules are purchased within the stated promotional period, subject to availability.

Via Nespresso Boutique

- Due to the continuing COVID-19 situation, Nespresso Boutiques in Ireland are currently closed for shopping. Selected Boutiques (Dundrum and Duke Street) are offering our Pick Up Service for orders placed online. Customers can check their local Nespresso Boutique re-opening information using . This page is updated regularly with the latest information and news relating to Nespresso Boutiques.

6. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the Nespresso Member to ensure the integrity of the promotion.

7. Free delivery is only valid until 23:59 on 13.12.2020, or when the Irish Boutiques re-open, whichever is sooner.

8. Only completed purchases made by no later than 23:59 on 13.12.2020 will qualify for the offer. In the event of the Nespresso Irish Boutiques opening before the stated end date, the offer of Free Delivery will finish. Nespresso does not accept responsibility for any late applications or any communications line failure, regardless of cause, or inaccessibility or unavailability of the internet.

9. Those making claims on behalf of a company or business must be authorised to do so.

10. All Nespresso products are subject to availability.

For further information regarding this offer, please contact the Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI). Promoter: Nespresso UK Ltd, 1 City Place, Gatwick, RH6 0PA

FULL TERMS AND CONDITIONS:

1. This promotion is open to specially selected Nespresso Members residing in the UK & ROI, aged 18 or over only. Excludes employees and their immediate families of Nestle S.A. and Nespresso, its agents or anyone professionally connected to the promotion.

2. The offer is available to qualifying participants who place an order, as stated in their email, from one of the Nespresso direct channels, including the Nespresso Customer Call Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), on-line at www.nespresso.com, via the Nespresso App, or a Nespresso Boutique by no later than 23:59 on 15.11.2020. Offer not available via any other retail outlets or via Café NESPRESSO.

3. The offer is limited to one credit offer per qualifying Nespresso Member. The promotion only applies to orders placed at participating channels during the stated promotional period and cannot be applied retrospectively.

4. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to make more than one valid claim by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the terms and conditions.

5. How to claim:

Via Customer Call Centre

- Qualifying Nespresso Members are required to call the Customer Call Centre to place their order with a Coffee Specialist before the stated end date.

- The credit will be automatically applied at checkout and the amount deducted from the total basket value if that order is placed by 23:59 on 15.11.2020.

Via www.nespresso.com

- Qualifying Nespresso Members are required to log into their account and add the required items to their basket.

- The credit will be applied to their account and the amount deducted from the total basket value if that order is placed by 23:59 on 15.11.2020.

Via Nespresso Boutique

- Qualifying Nespresso Members must visit their local Nespresso Boutique and make a purchase as outlined in the promotion email they received.

- The credit will be applied to their account and the amount deducted from the total basket value if that purchase is made by Boutique closing time on 15.11.2020.

6. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the Nespresso Member to ensure the integrity of the promotion.

7. Only complete purchases made by no later than 23:59 on 15.11.2020 will be eligible for the offer. Nespresso does not accept responsibility for any late applications or any communications line failure, regardless of cause, or inaccessibility or unavailability of the internet.

8. Those making claims on behalf of a company or business must be authorised to do so.

9. The Nespresso Credit is not transferable as cash or any other alternative.

10. All Nespresso products are subject to availability.

For further information regarding this offer, please contact the Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI).

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick, RH6 0PA

FULL TERMS AND CONDITIONS:

1. This promotion is open to specially selected Nespresso Members residing in the UK & ROI, aged 18 or over only. Excludes employees and their immediate families of Nestlé S.A. and Nespresso, its agents or anyone professionally connected to the promotion.

2. The offer is available to qualifying participants who purchase the required number of capsules, as stated in their email, from one of the Nespresso direct channels, including the Nespresso Customer Call Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), on-line at www.nespresso.com, via the Nespresso App, or a Nespresso Boutique between 22.10.2020 and 23:59 on 01.11.2020. Due to the continuing COVID-19 situation, participants should check their local Nespresso Boutique opening days and times as these may vary. This can be done using www.nespresso.com/uk/en/store-locator. This page is updated regularly with the latest information and news relating to Nespresso Boutiques. Offer not available via any other retail outlets or via Café NESPRESSO, or Nespresso Micro Boutiques.

3. The offer is limited to one credit offer per qualifying Nespresso Member. The promotion only applies to orders placed for the number of capsules as stated in the promotional email at participating channels during the stated promotional period and cannot be applied retrospectively.

4. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to make more than one valid claim by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the terms and conditions.

5. How to claim:

Via Customer Call Centre

- Qualifying Nespresso Members are required to call the Customer Call Centre to place their order with a Coffee Specialist for the required number of capsules during the promotional dates and quote the offer they have received;

- The credit will be applied to their account and the amount deducted from the total basket value of their next coffee order when that order is placed by no later than 23:59 on 31.01.2021. Minimum value of the order must be equal to, or more than, the value of credit being redeemed. The order must contain coffee.

Via www.nespresso.com

- Qualifying Nespresso Members are required to log into their account and add the required number of capsules to their basket;

- The credit will be applied to their account and the amount deducted from the total basket value of their next coffee order when that order is placed by no later than 23:59 on 31.01.2021. Minimum value of the order must be equal to, or more than, the value of credit being redeemed. The order must contain coffee.

Via Nespresso Boutique

- Qualifying Nespresso Members must visit their local Nespresso Boutique, purchase the required number of capsules as outlined in the promotion email they received;

- The credit will be applied to their account and the amount deducted from the total basket value of their next coffee order when that order is placed by no later than 23:59 on 31.01.2021. Minimum value of the order must be equal to, or more than, the value of credit being redeemed. The order must contain coffee.

- Due to the continuing COVID-19 situation, participants should check their local Nespresso Boutique opening days and times as these may vary. This can be done using www.nespresso.com/uk/en/store-locator. This page is updated regularly with the latest information and news relating to Nespresso Boutiques.

6. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the Nespresso Member to ensure the integrity of the promotion.

7. Only complete purchases made by no later than 23:59 on 01.11.2020 will be eligible for the offer. Nespresso does not accept responsibility for any late applications or any communications line failure, regardless of cause, or inaccessibility or unavailability of the internet.

8. Those making claims on behalf of a company or business must be authorised to do so.

9. If a participant returns their capsules within 14 days, the offer will become null and void.

10. The Nespresso Credit is not transferable as cash or any other alternative. The credit is valid for participant’s next coffee purchase when that order is placed by no later than 23:59 on 31.01.2021. Minimum value of order must be equal to, or more than, the value of credit being redeemed. Qualifying orders must contain coffee. No change will be given.

11. All Nespresso products are subject to availability.

For further information regarding this offer, please contact the Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI).

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick, RH6 0PA

COMPLIMENTARY £5 CREDIT, A RECIPE GLASS AND A SET OF MONIN SYRUPS WHEN YOU SIGN UP FOR A RECURRING ORDER

BOTTOM OF EMAIL Abridged Terms and Conditions: Open to UK, CI, IoM & ROI, 18+. Offer available when 50 or more capsules are set up as a new ‘Recurring Order’ between 02.12.2020 and 23:59 on 22.12.2020. To qualify for the offer of one £/€5 Credit, a recipe glass and a set of Monin Syrups, participants are required to set up a ‘Recurring Order’ for 50 or more capsules and enter the promotion code ‘FIVE’. The complimentary gifts will be received with the first ‘Recurring Order’. This offer is linked to participants’ Nespresso Member number and can only be redeemed once. The complimentary gifts and £/€5 credit cannot be exchanged for cash. Not valid in conjunction with any other offer. Offer cannot be claimed via the Café NESPRESSO. For further details of how to claim, and full terms and conditions, visit Nespresso.com.

FULL TERMS AND CONDITIONS

1. This promotion is open to all Nespresso Members residing in the UK, CI, IoM & ROI, aged 18 or over only. Excludes employees and their immediate families of Nestlé S.A. and Nespresso, its agents or anyone professionally connected to the promotion.

2. The offer is available to qualifying participants who set up a new “Recurring Order” for 50 or more capsules and enter the promotional code ‘FIVE’, from one of the Nespresso direct channels, including the Nespresso Customer Call Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), on-line at www.nespresso.com or at Nespresso Boutiques between 02.12.2020 and 23:59 (or Boutique closing time) on 22.12.2020.

3. The offer is limited to one offer per qualifying Nespresso Member who sign up for a “Recurring Order” before the stated closing date. The promotion only applies to orders placed for the number and type of Nespresso capsules as stated in the promotional email at participating channels during the stated promotional period and cannot be applied retrospectively.

4. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to make more than one valid claim by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the terms and conditions.

5. How to claim:

Via www.nespresso.com

- Qualifying Nespresso Members are required to log into their account and set up a “Recurring Order” before the stated closing date for 50 or more Nespresso capsules and add the promotional code ‘FIVE’.

- The complimentary gifts will be automatically added, and the credit applied, to the first order.

Via Nespresso Boutique

- Participants must visit their local Nespresso Boutique, register/be registered with Nespresso, and set up a “Recurring Order” for 50 or more capsules during the stated promotional dates and quote the promotional code. Due to the continuing COVID-19 situation, participants should check their local Nespresso Boutique opening days and times as these may vary. This can be done using www.nespresso.com/uk/en/store-locator . This page is updated regularly with the latest information and news relating to Nespresso Boutiques.

- The complimentary gifts and credit will be applied to the first “Recurring Order”.

6. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the Nespresso Member to ensure the integrity of the promotion.

7. Only completed purchases made by no later than 23:59 on 22.12.2020 will qualify for the offer. The complimentary gift is subject to availability while stocks last. Nespresso does not accept responsibility for any late applications or any communications line failure, regardless of cause, or inaccessibility or unavailability of the internet.

8. Those making claims on behalf of a company or business must be authorised to do so.

9. All Nespresso products are subject to availability.

For further information regarding this offer, please contact the Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI).

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick, RH6 0PA

FULL TERMS AND CONDITIONS:

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Please retain a copy for your information.

1. This promotion is open to all residents of the UK, Channel Islands, Isle of Man and Republic of Ireland, aged 18 or over and excludes employees and their immediate families of Nestle S.A. and Nespresso, its agents or anyone professionally connected to the promotion. Participants must register or be registered with Nespresso to qualify for the offer.

2. Applicants must have purchased any Nespresso Vertuo machine and registered with Nespresso during the stated promotion period (21.10.2020 and 31.01.2021) to qualify for the offer. The offer consists of 100 complimentary pre-selected Vertuo capsules as a first gift, and one second gift of two free months’ (1st & 6th month) Nespresso Coffee Subscription worth £50/€60 when participants go on to register and activate a Nespresso Coffee Subscription Plan by no later than 23:59 on 31.08.2021. The 100 complimentary capsules will be made up of a pre-selected Vertuo range chosen by Nespresso which cannot be changed/substituted for any other variants.

3. The stated Nespresso machine must be purchased between the stated dates from one of the associated Nespresso retail partners, or directly from Nespresso or by calling Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI), or at www.nespresso.com, or via the Nespresso App, or visiting a Nespresso Boutique where available. Maximum of one offer per machine purchased per Nespresso Member. Any additional machines purchased during the stated promotional period will not qualify for the offer. The qualifying Nespresso Coffee machine must be purchased in the UK, Channel Island, Isle of Man or Republic of Ireland.

4. How to claim:

Via another participating retailer

- Customers must visit the promotional website at: www.nespresso.com/ukoffer or www.nespresso.com/roioffer , complete an application form with their first name, last name, email address, residential address and daytime phone number, machine serial number (which can be found on the drip tray), and upload a photo of their qualifying till receipt showing the purchase of one of the specified Nespresso machines made between 21.10.2020 and 31.01.2021. Photos must clearly show the name of the store where the machine was purchased, the date purchased and the itemised machine details. Blurred, out-of-focus or photos where the till receipt is illegible will not be accepted.

- The pre-selected, relevant number/type of complimentary coffee capsules and Coffee Subscription Box will be sent with their machine order. Via www.nespresso.com

- Qualifying Nespresso Members are required add their machine to their basket. Participants who are not already Nespresso Members will be required to register to qualify for the offer.

- The pre-selected, relevant number/type of complimentary coffee capsules and Coffee Subscription Box will be sent with their machine order.

Via Nespresso Boutique

- Participants must visit their local Nespresso Boutique, register/be registered with Nespresso, and purchase the required Nespresso machine during the stated promotional dates.

Via Customer Call Centre

- Qualifying Nespresso Members are required to call the Customer Call Centre to place their order for any of the qualifying Vertuo machines with a Coffee Specialist during the stated promotional dates. Participants who are not already Nespresso Members must register to qualify for the offer. All qualifying claims for the free coffee, regardless of route used must be received by no later than 23:59 on 14.02.2021.

5. If the qualifying participant goes on to register and activate a Nespresso Coffee Subscription Plan by no later than 23:59 on 31.08.2021 they will receive a second gift of two free months’ (1st & 6th month only) Coffee Subscription. Registration and activation of Coffee Subscription Plans can be made by visiting www.nespresso.com/uk/en/subscription/coffee-subscription and completing the registration process. Should the participant fail to register and activate a Coffee Subscription Plan by 23:59 on 31.08.2021 the offer of two free months’ subscription will become null and void. Coffee Subscription Plan Terms and conditions apply. These can be viewed at www.nespresso.com/uk/en/legal.

6. The free Nespresso items are subject to stock availability and Nespresso reserve the right to supplement this offer with alternative items of equivalent value in the event of unforeseen circumstances or out of stock. No cash alternative will be available in lieu of the stated items.

7. How long does the Nespresso Coffee Subscription last? The Nespresso Coffee subscription Plan will continue for as long as registrants continue to make their monthly payments and the contract will continue to roll until cancelled. It can be terminated by contacting the Nespresso Customer Relationship Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), by sending an email confirmation to one@nespresso.com, or using the “Cancel” button in “My Account”. In the event of the subscription plan being terminated before the free 6th month, participants are unable to claim any cash or other alternative in lieu of the unused complimentary month.

8. This promotion cannot be used in conjunction with any other Nespresso promotion, offer or discount including Nespresso Machine Subscription. Nespresso&YOU offers are still applicable when a Vertuo machine is purchased at RRP.

9. Nespresso reserves the right at its sole discretion to disqualify any individual found to be tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive.

10. Those making claims on behalf of a company or business must be authorised to do so.

11. If a participant returns their machine within 14 days, or the order cancelled, their ability to claim the free items will become null and void. If the complimentary items have already been dispatched, these must be returned unused and in their original packaging within 14 days at the participant’s own cost.

12. All Nespresso products are subject to availability. For further information regarding this offer, please contact Nespresso on Freephone 0800 442 442 (UK)/ 1800 812 660 (ROI).

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick, RH6 0PA

FULL TERMS AND CONDITIONS:

1. This promotion is open to specially selected Nespresso Members residing in the UK & ROI, aged 18 or over only. Excludes employees and their immediate families of Nestlé S.A. and Nespresso, its agents or anyone professionally connected to the promotion.

2. The offer is available to qualifying participants who purchase the required number and type of Nespresso capsules in a single transaction, as stated in their email, from one of the Nespresso direct channels, including the Nespresso Customer Call Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), on-line at www.nespresso.com , or a Nespresso Boutique between 28.09.2020 and 11.10.2020. Offer not available via any other retail outlets or via Café NESPRESSO. Due to the continuing COVID-19 situation, please check your local Nespresso Boutique opening days and times as these may vary. This can be done using www.nespresso.com/uk/en/store-locator . This page is updated regularly with the latest information and news relating to Nespresso Boutiques.

3. The offer is limited to one offer per qualifying Nespresso Member. The promotion only applies to orders placed for the number and type of Nespresso capsules as stated in the promotional email at participating channels during the stated promotional period and cannot be applied retrospectively.

4. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to make more than one valid claim by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the terms and conditions.

5. How to claim:

Via Customer Call Centre

- Qualifying Nespresso Members are required to call the Customer Call Centre to place their order with a Coffee Specialist for the required number and type of Nespresso capsules during the promotional dates and quote the offer they have received;

- The complimentary gift(s) will be added to their order, subject to availability, whilst stocks last.

Via www.nespresso.com

- Qualifying Nespresso Members are required to log into their account and add the required number and type of Nespresso capsules to their basket;

- They offer will be added automatically when the correct number and type of capsules are purchased within the stated promotional period, subject to availability, whilst stocks last.

Via Nespresso Boutique

- Qualifying Nespresso Members must visit their local Nespresso Boutique, purchase the required number and type of Nespresso capsules as outlined in the promotion email they received;

- The complimentary gift(s) will be given with the purchase, subject to availability, whilst stocks last.

Due to the continuing COVID-19 situation, please check your local Nespresso Boutique opening days and times as these may vary. This can be done using www.nespresso.com/uk/en/store-locator. This page is updated regularly with the latest information and news relating to Nespresso Boutiques.

6. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the Nespresso Member to ensure the integrity of the promotion.

7. Only completed purchases made by no later than 23:59 on 11.10.2020 will qualify for the offer. Complimentary gifts are subject to availability while stocks last. The promotion will end at 23:59 on 11.10.2020, OR, when all allocated stock of the complimentary gifts have been claimed, whichever is sooner. Nespresso does not accept responsibility for any late applications or any communications line failure, regardless of cause, or inaccessibility or unavailability of the internet.

8. Those making claims on behalf of a company or business must be authorised to do so.

9. If a participant returns their qualifying capsules within 14 days of the purchase date, their ability to claim the complimentary gift(s) will become null and void. If the complimentary gift(s) have already been dispatched, these must be returned unused and in their original packaging within 14 days of receipt at the participant’s own cost.

10. All Nespresso products are subject to availability.

For further information regarding this offer, please contact the Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI).

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick, RH6 0PA

FULL TERMS AND CONDITIONS:

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Please retain a copy for your information.

1. This promotion is open to all residents of the UK, Channel Islands, Isle of Man and Republic of Ireland, aged 18 or over and excludes employees and their immediate families of Nestle S.A. and Nespresso, its agents or anyone professionally connected to the promotion. Participants must register or be registered with Nespresso to qualify for the offer.

2. Applicants must have purchased any Nespresso Vertuo machine (including the specially priced Next Range) and registered with Nespresso during the stated promotion period (19.08.20 – 20.10.20) to qualify for the offer. The offer consists of 50 complimentary pre-selected Vertuo capsules as a first gift, and one second gift of two free months’ (1st & 6th month) Nespresso Coffee Subscription worth £50/€60 when participants go on to register and activate a Nespresso Coffee Subscription Plan by no later than 23:59 on 31.05.2021. The 50 complimentary capsules will be made up of a pre-selected Vertuo range chosen by Nespresso which cannot be changed/substituted for any other variants.

3. The stated Nespresso machine must be purchased between the stated dates from one of the associated Nespresso retail partners, or directly from Nespresso or by calling Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI), or at www.nespresso.com , or via the Nespresso App, or visiting a Nespresso Boutique where available. Maximum of one offer per machine purchased per Nespresso Member. Any additional machines purchased during the stated promotional period will not qualify for the offer. The qualifying Nespresso Coffee machine must be purchased in the UK, Channel Island, Isle of Man or Republic of Ireland. Participants should check their local Nespresso Boutique opening days and times as these may vary www.nespresso.com/uk/en/store-locator .

4. How to claim:

Via another participating retailer
- Customers must visit the promotional website at: www.nespresso.com/ukpromotion / www.nespresso.com/roipromotion , complete an application form with their first name, last name, email address, residential address and daytime phone number, machine serial number (which can be found on the drip tray), and upload a photo of their qualifying till receipt showing the purchase of one of the specified Nespresso machines made between 19.08.2020 and 20.10.2020. Photos must clearly show the name of the store where the machine was purchased, the date purchased and the itemised machine details. Blurred, out-of-focus or photos where the till receipt is illegible will not be accepted.

Via www.nespresso.com

- Qualifying Nespresso Members are required add their machine to their basket. Participants who are not already Nespresso Members will be required to register to qualify for the offer;

- The pre-selected, relevant number/type of complimentary coffee capsules and Coffee Subscription Box will be sent with their machine order.

Via Nespresso Boutique

- Participants must visit their local Nespresso Boutique, register/be registered with Nespresso, and purchase the required Nespresso machine during the stated promotional dates. Participants should check their local Nespresso Boutique opening days and times, as these may vary www.nespresso.com/uk/en/store-locator.

- The pre-selected, relevant number/type of complimentary coffee capsules and Coffee Subscription Box will be sent with their machine order.

Via Customer Call Centre

- Qualifying Nespresso Members are required to call the Customer Call Centre to place their order for any of the qualifying Vertuo machines with a Coffee Specialist during the stated promotional dates. Participants who are not already Nespresso Members must register to qualify for the offer;

- The pre-selected, relevant number/type of complimentary coffee capsules and Coffee Subscription Box will be sent with their machine order.

All qualifying claims for the free coffee, regardless of route used must be received by no later than 23:59 on 15.11.2020.

5. If the qualifying participant goes on to register and activate a Nespresso Coffee Subscription Plan by no later than 23:59 on 31.05.2021 they will receive a second gift of two free months’ (1 st & 6 th month only) Coffee Subscription. Registration and activation of Coffee Subscription Plans can be made by visiting www.nespresso.com/uk/en/subscription/coffee-subscription and completing the registration process. Should the participant fail to register and activate a Coffee Subscription Plan by 23:59 on 31.05.2021 the offer of two free months’ subscription will become null and void. Coffee Subscription Plan Terms and conditions apply. These can be viewed at www.nespresso.com/uk/en/legal.

6. The free Nespresso items are subject to stock availability and Nespresso reserve the right to supplement this offer with alternative items of equivalent value in the event of unforeseen circumstances or out of stock. No cash alternative will be available in lieu of the stated items.

7. How long does the Nespresso Coffee Subscription last?
The Nespresso Coffee subscription plan will continue for as long as registrants continue to make their monthly payments and the contract will continue to roll until cancelled. It can be terminated by contacting the Nespresso Customer Relationship Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), by sending an email confirmation to one@nespresso.com, or using the “Cancel” button in “My Account”. In the event of the subscription plan being terminated before the free 6 th month, participants are unable to claim any cash or other alternative in lieu of the unused complimentary month.

8. This promotion cannot be used in conjunction with any other Nespresso promotion, offer or discount including Nespresso Machine Subscription. Nespresso&YOU offers are still applicable when a Vertuo Plus machine is purchased at RRP. The discounted Nespresso Vertuo Next Range cannot be used in conjunction with Nespresso&YOU offers.

9. Nespresso reserves the right at its sole discretion to disqualify any individual found to be tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive.

10. Those making claims on behalf of a company or business must be authorised to do so.

11. If a participant returns their machine within 14 days, or the order cancelled, their ability to claim the free items will become null and void. If the complimentary items have already been dispatched, these must be returned unused and in their original packaging within 14 days at the participant’s own cost.

12. All Nespresso products are subject to availability. For further information regarding this offer, please contact Nespresso on Freephone 0800 442 442 (UK)/ 1800 812 660 (ROI).

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick, RH6 0PA

FULL TERMS AND CONDITIONS:

1. Open to Nespresso Professional customers and their colleagues based in UK, CI & IoM only. Excludes employees of Nespresso UK Ltd and their immediate families, its agents or anyone else professionally connected with the promotion.

2. Only one entry per person throughout the duration of the promotion and no one person may win more than one prize. The Promoter reserves the right at its sole discretion to disqualify any individual found to be attempting to circumvent this clause by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by the Promoter to be in violation of the terms and conditions; or to be acting in any manner deemed by the Promoter to be disruptive.

3. Participants may enter for a chance to win one of the stated prizes between 00:01 on 21.09.20 and 23:59 on 30.09.20. Entry is via email only and no other entry routes will be accepted. Participants may enter by emailing: Noreplynesprouk@nespresso.com with the subject line “Pen Prize Draw” and including within the body of the email, their first name, last name, business name and business email address. Failure to provide the necessary details within the entry email will result in the entry being deemed incomplete and not included within the prize draw for a chance to win.

4. All valid entries received by the stated closing date will be included in a prize draw for a chance to win one of 500 Caran D’Ache Pen made from recycled Nespresso capsules. The prize draw will take place under independent supervision on 05.10.20 , and the winners will be notified via email using the contact details provided in their original entry within 14 days of the prize draw. All reasonable steps will be taken to contact the winners, however, if this cannot be achieved within 14 days, the Promoter reserves the right to cancel the prize entitlement and award the prize to a reserve winner who will be drawn at the same time as the original winners. If any reserve winner does not respond within a further 14 days of being notified, the prize entitlement will be withdrawn, and the prize removed from the promotion.

5. The prizes will be awarded to the first 500 valid entries drawn at random by an independent third party from all valid entries received by the stated closing date. The prizes will be despatched by courier to the winner within 28 days of the prize draw to a confirmed address. Nespresso cannot be responsible for any loss or damaged to the prize once it has been delivered.

6. Nespresso does not accept any liability for loss or damages incurred, or responsibility for any claim, as a result of acceptance, use or enjoyment of the prize.

7. The prizes are as stated above. There are no cash or other alternatives. The prize must be accepted as offered, is non-transferable and subject to availability. The Promoter reserves the right to substitute a prize in whole, or part, with a prize of equal or greater value in the event of unforeseen circumstances, and/or withdraw or amend the promotion at any time without prior notice.

8. The Promoter reserves the right to withdraw or amend this promotion in the event of any unforeseen circumstances outside its reasonable control but will use all reasonable endeavours to minimise the effect to participants to avoid undue disappointment. This promotion and these terms are governed by English law and are subject to the exclusive jurisdiction of the English Courts. The decision of the Promoter in all matters connected to this draw is final and binding.

9. To the fullest extent possible in law, neither the Promoter nor agencies involved in this promotion will be liable for any loss or damage whatsoever caused by matters relating to this promotion.

9. Promoter reserves the right to verify the winners and to refuse to award a prize or withdraw prize entitlement where there are reasonable grounds to believe there has been a breach of these terms and conditions or any instructions forming part of this promotion’s entry requirements or otherwise where a participant has gained unfair advantage in participating in the promotion or won using fraudulent means.

10. By taking part in the promotion, the winner agrees that the Promoter may contact them to ask whether they want to participate in publicity relating to the promotion.

11. Winners List: Subject to the Promoter’s Privacy Policy which can be found at: https://www.nespresso.com/uk/en/pages/legal , the surnames and counties of the verified winners will be available upon request by sending an email to: UKcrc.General@nespresso.com with the subject line “WINNER’S LIST: PEN PRIZE DRAW” for a period of three (3) months following the end of the promotion. If any winner objects to their information being published, then they can contact the Promoter by emailing: Ukcrc.General@nespresso.com .

12. Data Protection: The Promoter will only use the personal details supplied for the administration of the promotion and the auditing of the entries where necessary and for no other purpose, unless we have your consent/you have opted-in to receive future marketing communications. The surnames and counties of the verified winners will be made available as set out in Clause 11 above and the winner can object to this by emailing: Ukcrc.General@nespresso.com. Otherwise, your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. Click here for the Promoter’s Privacy Policy https://www.nespresso.com/uk/en/pages/legal . By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: Ukcrc.General@nespresso.com .

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick RH6 0PA.

The credit has been added to your account and is available for a limited time. *T&Cs apply. Credit expires at 23:59 on 04.10.20. See below for details.

*Abridged Terms and Conditions:

Open to UK & ROI, 18+. £5/€5 Nespresso Credit has been added to qualifying Nespresso Member’s account for use towards their next order when that order is placed by no later than 23:59 on 04.10.2020. Credit will expire after that date and no alternative will be available in lieu of unused credit. Credit may be used towards any product available via any Nespresso direct channel or Nespresso Boutiques. Credit valid for use until 04.10.2020. This offer is linked to participants’ Nespresso Member number and can only be redeemed once. The credit cannot be exchanged for cash and is only valid for use at Nespresso direct channels. Not valid in conjunction with any other offer. Offer cannot be claimed via the Café NESPRESSO. For further details of how to claim, and full terms and conditions, visit https://www.nespresso.com/uk/en/legal.

FULL TERMS AND CONDITIONS

1. This promotion is open to specially selected Nespresso Members residing in the UK & ROI, aged 18 or over only. Excludes employees and their immediate families of Nestle S.A. and Nespresso, its agents or anyone professionally connected to the promotion.

2. The offer is available to qualifying participants who place an order, as stated in their email, from one of the Nespresso direct channels, including the Nespresso Customer Call Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), on-line at www.nespresso.com, via the Nespresso App, or a Nespresso Boutique by no later than 23:59 on 04.10.2020. Offer not available via any other retail outlets or via Café NESPRESSO.

3. The offer is limited to one credit offer per qualifying Nespresso Member. The promotion only applies to orders placed at participating channels during the stated promotional period and cannot be applied retrospectively.

4. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to make more than one valid claim by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the terms and conditions.

5. How to claim:

Via Customer Call Centre

- Qualifying Nespresso Members are required to call the Customer Call Centre to place their order with a Coffee Specialist before the stated end date.

- The credit will be automatically applied at checkout and the amount deducted from the total basket value if that order is placed by 23:59 on 04.10.2020.

Via www.nespresso.com

- Qualifying Nespresso Members are required to log into their account and add the required items to their basket.

- The credit will be applied to their account and the amount deducted from the total basket value if that order is placed by 23:59 on 04.10.2020.

Via Nespresso Boutique

- Qualifying Nespresso Members must visit their local Nespresso Boutique and make a purchase as outlined in the promotion email they received.

- The credit will be applied to their account and the amount deducted from the total basket value if that purchase is made by Boutique closing time on 04.10.2020.

6. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the Nespresso Member to ensure the integrity of the promotion.

7. Only complete purchases made by no later than 23:59 on 04.10.2020 will be eligible for the offer. Nespresso does not accept responsibility for any late applications or any communications line failure, regardless of cause, or inaccessibility or unavailability of the internet.

8. Those making claims on behalf of a company or business must be authorised to do so.

9. If a participant returns their purchased items within 14 days, the total value will be refunded at the discounted price.

10. The Nespresso Credit is not transferable as cash or any other alternative.

11. All Nespresso products are subject to availability. For further information regarding this offer, please contact the Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI).

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick, RH6 0PA

FULL TERMS AND CONDITIONS:

1. Open to members residing in UK, CI, IoM & ROI, aged 18 or over, excluding employees of Nespresso UK Ltd and their immediate families, its agents or anyone else professionally connected with the promotion.

2. Only one entry per person throughout the duration of the promotion. The Promoter reserves the right at its sole discretion to disqualify any individual found to be attempting to circumvent this clause by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by the Promoter to be in violation of the terms and conditions; or to be acting in any manner deemed by the Promoter to be disruptive.

3. Participants may enter for a chance to win the stated prize between 19.08.19 and 23:59 on 30.09.20. Entry is via email only and no other entry routes will be accepted. Participants may enter by emailing: Nespresso.competition@nespresso.com and including within the body of the email, their Member Number, first name, last name, email address, daytime phone number and postcode together with an attached photo (in the form of a jpeg no bigger than 5MG) showing themselves with or without their bike at their favourite hotspot. Only those entrants who have included a suitable photo that meets the criteria will be included in the prize draw. Failure to provide the necessary details or a suitable photo within the entry email will result in the entry being deemed incomplete and not included within the prize draw for a chance to win. The photo may contain other friends or colleagues, provided the entrant has the express permission of all the other persons included in the photo to share their image.

4. All entries must be the entrant’s own original photo and must not infringe the copyright or other intellectual property rights of any third party. Any entry found to be copied, or the work of another person will be disqualified. Entries must not depict any image inspired by intellectual properties or images of others, or which are deemed by Nespresso to be:

i. Violent, negative or/and discriminative of any ethnic, racial, gender, religious, professional or age group, or be profane or obscene;

ii. Promote or be about the use of illegal drugs, tobacco, firearms/weapons, any activities that may appear unsafe or dangerous, or any particular political agenda or message;

iii. Be offensive or be about hate;

iv. Defame, misrepresent or contain negative remarks about Nespresso or its products, other people, products or companies;

v. Contain trademarks owned by others or advertise or promote any brand or product of any kind, without permission;

vi. Contain copyrighted materials owned by others (including photographs, sculptures, paintings and other works of art or images published on or in websites, television, movies or other media or musical "samples") without permission;

vii. Contain materials embodying the names, likenesses, photographs, or other indicia identifying any person, living or dead, other than the participant, without permission;

viii. Communicate messages or images inconsistent with the positive images and/or goodwill to which Nespresso wishes to associate;

ix. Depict, and cannot itself be in, violation of any law.

5. Nespresso reserves the right at its sole and absolute discretion to immediately and permanently delete any photos that it deems to be distasteful, degrading or will in any way cause offence. Submitted photos may include the entrant themselves and/or others from whom they have obtained express permission to publicly share their image. Entries should not contain images of children except where the entrant is the parent or legal guardian of any child(ren) featured within the image.

6. By providing an entry, entrants grant the Promoter, its associated companies and agents permission to publish, use, reproduce, distribute, make available, edit and/or modify the entry in any way (in whole or in part) for all commercial, advertising and/or promotional purposes in perpetuity throughout the world and in any media, including without limitation on packaging, advertisements and/or the internet and you agree to waive any moral rights to such works.

7. All valid entries received by the stated closing date will be included in a prize draw for a chance to win one Velosophy Bike made from recycled Nespresso capsules. The prize draw will take place under independent supervision on 05.10.2020, and the winner will be notified via direct mail, email or telephone using the contact details provided in their original entry within 14 days of the prize draw. All reasonable steps will be taken to contact the winner, however, if this cannot be achieved within 14 days, the Promoter reserves the right to cancel the prize entitlement and award the prize to a reserve winner who will be drawn at the same time as the original winner. If the reserve winner does not respond within a further 14 days of being notified, the prize entitlement will be withdrawn, and the prize removed from the promotion.

8. There is one Velosophy Bike available to be won. This exclusive bike is made from recycled Nespresso capsules with the following specifications. Frame: 6061 aluminium made with recycled Nespresso capsules. Saddle: Brooks Cambium. Grips: Brooks Cambium. Basket: Laminated Scandinavian wood. Brakes: Mechanical disc brakes. Gearing: Shimano Nexus 5-speed. Shifters: Shimano 5-speed twist shifters. Kickstand: Centre mounted single stand. Tyres: 42-622 (28 x 1.6") Continental Tour Ride. Weight: 15 kg. The prize will be awarded to the first valid entry drawn at random by an independent third party from all valid entries received by the stated closing date. The prize will be despatched by courier to the winner within 28 days of the prize draw to a confirmed address where the bike can be signed for by the winner. Nespresso cannot be responsible for any loss or damaged to the prize once it has been delivered and signed for.

9. Nespresso does not accept any liability for loss or damages incurred, or responsibility for any claim, as a result of acceptance, use or enjoyment of the prize.

10. The prize is as stated above. There are no cash or other alternatives. The prize must be accepted as offered, is non-transferable and subject to availability. The Promoter reserves the right to substitute a prize in whole, or part, with a prize of equal or greater value in the event of unforeseen circumstances, and/or withdraw or amend the promotion at any time without prior notice.

11. The Promoter reserves the right to withdraw or amend this promotion in the event of any unforeseen circumstances outside its reasonable control but will use all reasonable endeavours to minimise the effect to participants to avoid undue disappointment. This promotion and these terms are governed by English law and are subject to the exclusive jurisdiction of the English Courts. The decision of the Promoter in all matters connected to this draw is final and binding.

12. To the fullest extent possible in law, neither the Promoter nor agencies involved in this promotion will be liable for any loss or damage whatsoever caused by matters relating to this promotion.

13. Promoter reserves the right to verify the winner and to refuse to award a prize or withdraw prize entitlement where there are reasonable grounds to believe there has been a breach of these terms and conditions or any instructions forming part of this promotion’s entry requirements or otherwise where a participant has gained unfair advantage in participating in the promotion or won using fraudulent means.

14. By taking part in the promotion, the winner agrees that the Promoter may contact them to ask whether they want to participate in publicity relating to the promotion.

15. Winner’s List: Subject to the Promoter’s Privacy Policy which can be found at: https://www.nespresso.com/uk/en/pages/legal , the surname and county of the verified winner will be available upon request by sending an email to: UKcrc.General@nespresso.com with the subject line “WINNER’S LIST: NESPRESSO VELOSOPHY BIKE PRIZE DRAW” for a period of three (3) months following the end of the promotion. If any winner objects to their information being published, then they can contact the Promoter by emailing: Ukcrc.General@nespresso.com .

16. Data Protection: The Promoter will only use the personal details supplied for the administration of the promotion and the auditing of the entries where necessary and for no other purpose, unless we have your consent/you have opted-in to receive future marketing communications. The surname and county of the verified winner will be made available as set out in Clause 15 above and the winner can object to this by emailing: Ukcrc.General@nespresso.com . Otherwise, your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. Click here for the Promoter’s Privacy Policy https://www.nespresso.com/uk/en/pages/legal . By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: Ukcrc.General@nespresso.com .

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick RH6 0PA.

Updated September 2020 - End date extended to 30.11.20.

Get a VertuoPlus machine for £59.00 (usual price £199)* and complimentary pre-selected 100 VertuoPlus coffee capsules as the first gift. Buy an additional 100 capsules and get the Aeroccino3 for half price (usual price £50).

Between 01.07.2020 and 23:59 on 30.11.2020 you can buy a VertuoPlus machine for £59 (usual price £199) with get 100 complimentary pre-selected capsules, plus participants who go on to purchase a further 100 capsules by no later than 30.11.2020 will also qualify for a second offer to purchase an Aeroccino 3 for half price (usual price £50).

*T&Cs apply. Offer runs 01.07.2020 to 30.11.2020. See below for details.

The user and safety instructions are part of the appliance. We recommend that you read all instructions and safety guidelines before operating the appliance. Ensure these instructions are followed and are kept in a safe place for future reference and passed onto any subsequent user.

FULL TERMS & CONDITIONS

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Please retain a copy for your information.

1. Open to Nespresso Professional customers and employees based in UK, CI and IoM. Excludes employees and their immediate families of Nespresso, its agents or anyone professionally connected to the promotion. Excludes employees and their immediate families of Nestle S.A. and Nespresso, its agents or anyone professionally connected to the promotion.

2. Participants can purchase a VertuoPlus machine for £59 (usual price £199) between 07.07.2020 and 23:59 on 30.11.2020 and get 100 complimentary pre-selected capsules. Participants who go on to purchase a further 100 capsules by no later than 30.11.2020 will also qualify for a second offer to purchase an Aeroccino 3 for half price (usual price £50). N.B. The 100 complimentary capsules will be made up of a pre-selected range chosen by Nespresso which cannot be changed/substituted for any other variants. The VertuoPlus and Aeroccino 3 is not suitable if used professionally for the preparation or delivery of food, drinks and/or consumer products for commercial consumption.

3. In the event of the items order being cancelled for any reason, whatsoever, the complimentary gifts must be either paid for in full at the standard price, or returned, unopened, unused and in their original packaging within 14 days of the cancellation.

4. All qualifying orders must be placed via www.nespresso.com/uk/en/offers/work-from-home-promotion, or via Nespresso freephone 0808 100 8844 (UK) using a promo code. Qualifying Nespresso Members are required to add a Nespresso VertuoPlus machine to their basket. Participants who are not already Nespresso Members will be required to register to qualify for the offer. The 100 pre-selected complimentary coffee capsules will be sent to the Nespresso Member with their machine order. Participants will qualify for a maximum of one specially priced VertuoPlus machine with complimentary 100 capsules and one half-priced Aeroccino3 when an additional 100 capsules are purchased during the stated promotional period. Both offers will require the use of the special promotional code at checkout. Any additional purchases made during the promotional period, or purchases made outside of the promotional dates, will not qualify for the offer. The offer cannot be applied retrospectively

5. No cash or other alternative available in lieu of the discount, except in the event of circumstances beyond its control, Nespresso reserve the right to offer an alternative item of equal value.

6. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the terms and conditions.

7. In the event of circumstances outside its reasonable control and only where circumstances make this unavoidable, Nespresso reserves the right to cancel or amend the promotion or these terms and conditions at any stage but will always endeavour to minimize the effect to participants in order to avoid undue disappointment.

8. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the participant to ensure the integrity of the promotion.

9. Those ordering and making claims on behalf of a company or business must be authorised to do so.

10. This Promotion cannot be used in conjunction with any other Nespresso promotion, offer or discount.

The user and safety instructions are part of the appliance. We recommend that you read all instructions and safety guidelines before operating the appliance. Ensure these instructions are followed and are kept in a safe place for future reference and passed onto any subsequent user.

Promoter: NESPRESSO UK, 1 City Place, Gatwick, RH6 0PA

Get a VertuoPlus machine for €99.00 (usual price €239)* and complimentary pre-selected 100 VertuoPlus coffee capsules as the first gift. Buy an additional 100 capsules and get the Aeroccino3 for half price (usual price €70).

Between 01.07.2020 and 23:59 on 30.09.2020 you can buy a VertuoPlus machine for €99 (usual price €239) with get 100 complimentary pre-selected capsules, plus participants who go on to purchase a further 100 capsules by no later than 30.09.2020 will also qualify for a second offer to purchase an Aeroccino 3 for half price (usual price €70).

*T&Cs apply. Offer runs 01.07.2020 to 30.09.2020. See below for details.

ABRIDGED TERMS FOR EMAIL/COMMS

Open to Nespresso Professional customers and their employees in the UK, IRE, CI & IoM. See full terms and conditions for more details at www.nespresso.com/pro/uk/en/legal information and https://www.nespresso.com/uk/en/legal. Participants who buy a VertuoPlus for €99 (usual price €239) between 01.07.2020 and 23:59 on 30.09.2020 will receive 100 pre-selected complimentary capsules. PLUS, those who go on to order a further 100 Nespresso VertuoPlus capsules by 23:59 on 30.09.2020 will qualify for a second offer of an Aeroccino3 for half price (usual price €70). This offer is linked to participants’ Nespresso Member number and each element can only be redeemed once. Neither the discount from the VertuoPlus machine, or the Aeroccino3 can be exchanged for cash. Not valid in conjunction with any other offer. Further details of how to claim, and full terms and conditions, visit nespresso.com.

We recommend that you read all instructions and safety guidelines before operating the appliance. Ensure these instructions are followed and are kept in a safe place for future reference and passed onto any subsequent user.

FULL TERMS & CONDITIONS

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Please retain a copy for your information.

1. Open to Nespresso Professional customers and employees based in UK, CI and IoM. Excludes employees and their immediate families of Nespresso, its agents or anyone professionally connected to the promotion. Excludes employees and their immediate families of Nestle S.A. and Nespresso, its agents or anyone professionally connected to the promotion.

2. Participants can purchase a VertuoPlus machine for €99 (usual price €239) between 07.07.2020 and 23:59 on 30.09.2020 and get 100 complimentary pre-selected capsules. Participants who go on to purchase a further 100 capsules by no later than 30.09.2020 will also qualify for a second offer to purchase an Aeroccino 3 for half price €35 (usual price €70). N.B. The 100 complimentary capsules will be made up of a pre-selected range chosen by Nespresso which cannot be changed/substituted for any other variants. The VertuoPlus and Aeroccino 3 is not suitable if used professionally for the preparation or delivery of food, drinks and/or consumer products for commercial consumption.

3. In the event of the items order being cancelled for any reason, whatsoever, the complimentary gifts must be either paid for in full at the standard price, or returned, unopened, unused and in their original packaging within 14 days of the cancellation. If returned within the 14 day period the free gifts and the subsequent discount on the Aeroccino 3 will become null and void.

4. All qualifying orders must be placed via www.nespresso.com/uk/en/offers/work-from-home-promotion, or via Nespresso Call Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), freephone 1 800 81 26 60 (IRE) using a promo code. Qualifying Nespresso Members are required to add a Nespresso VertuoPlus machine to their basket. Participants who are not already Nespresso Members will be required to register to qualify for the offer. The 100 pre-selected complimentary coffee capsules will be sent to the Nespresso Member with their machine order. Participants will qualify for a maximum of one specially priced VertuoPlus machine with complimentary 100 capsules and one half-priced Aeroccino3 when an additional 100 capsules are purchased during the stated promotional period. Both offers will require the use of the special promotional code at checkout. Any additional purchases made during the promotional period, or purchases made outside of the promotional dates, will not qualify for the offer. The offer cannot be applied retrospectively

5. No cash or other alternative available in lieu of the discount, except in the event of circumstances beyond its control, Nespresso reserve the right to offer an alternative item of equal value.

6. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the terms and conditions.

7. In the event of circumstances outside its reasonable control and only where circumstances make this unavoidable, Nespresso reserves the right to cancel or amend the promotion or these terms and conditions at any stage but will always endeavour to minimize the effect to participants in order to avoid undue disappointment.

8. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the participant to ensure the integrity of the promotion.

9. Those ordering and making claims on behalf of a company or business must be authorised to do so.

10. This Promotion cannot be used in conjunction with any other Nespresso promotion, offer or discount. Promoter: NESPRESSO UK, 1 City Place, Gatwick, RH6 0PA

ADDENDUM: Terms and Conditions updated on 05.08.20. New extended closing date: 23:59 on 18.08.2020

THE OFFER:

Purchase a £25/€30 Nespresso Coffee Subscription between 15.07.2020 and 18.08.2020 and get a Nespresso Creatista Plus, Creatista Pro, or Gran Lattissima machine for half price. PLUS, participants also have a chance of a second gift of a complimentary Travel Mug on the third month of their Coffee Subscription Plan.

HOW TO PURCHASE:

All participants must register, or be registered, as Nespresso Members to qualify for the offer. Purchasers of a qualifying Coffee Subscription Plan via the Nespresso website or the Nespresso Call Centre during the stated promotional dates will be able to purchase a Creatista Plus, Creatista Pro, or Gran Lattissima machine at half price (usual price £399-£449/€449-€499, £649/€699, and £349/€379 respectively) when purchased in a single transaction. Participants who add the relevant subscription AND a qualifying machine to their basket during the stated promotion period will have the discount automatically applied. OFFER VALID FOR QUALIFYING MACHINES PURCHASED IN UK & ROI ONLY. See website for further details of how to claim online. Final date for