Nespresso Terms and Conditions

Effective: May 2018

Updated: 27/02/2023

 

SCOPE OF THIS NOTICE

Please read this privacy notice ("Notice") carefully to understand our policies and practices regarding your Personal Data and how we will treat it.

This Notice explains how your Personal Data are collected, used, and disclosed by Nestlé Nespresso entities as listed in the controllers & contact section (Section 11) ("Nespresso", "We", "Us"). It also tells you how you can access and update your Personal Data and make certain choices about how your Personal Data are used.

This Notice covers both our online and offline data collection activities, including Personal Data that We collect through our various channels such as websites, apps, third party social networks, Customer Relationship Centers, Boutiques, points of sales and events. Please note that We combine Personal Data that We collect via one method (e.g. a Nespresso website) with Personal Data that We collect via another method (e.g. a Nespresso offline event). As part of this, We combine Personal Data that were originally collected by different Nestlé Nespresso entities. Please see Section 8 for further information on how to object to this.

If you fail to provide necessary Personal Data to us (We will indicate to you when this is the case, for example, by making this information clear in our registration forms), We may not be able to provide you with our goods and/or services. This Notice can change from time to time (see Section 10).

This notice provides important information in the following areas:

1.      SOURCES OF PERSONAL DATA

2.      PERSONAL DATA THAT WE COLLECT ABOUT YOU AND HOW WE COLLECT IT

3.      COOKIES/SIMILAR TECHNOLOGIES, LOG FILES AND WEB BEACONS

4.      USES MADE OF YOUR PERSONAL DATA

5.      DISCLOSURE OF YOUR PERSONAL DATA

6.      RETENTION OF PERSONAL DATA

7.       STORAGE AND/OR TRANSFER OF YOUR PERSONAL DATA

8.      ACCESS TO YOUR PERSONAL DATA

9.      YOUR CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR PERSONAL DATA

10.    CHANGES TO OUR NOTICE

11.    DATA CONTROLLERS & CONTACT

1. SOURCES OF PERSONAL DATA

This Notice applies to Personal Data that We collect from or about you, through the methods described below (see Section 2), from the following sources:

websites. Consumer-directed websites operated by or for Nespresso, including sites that We operate under our own domains/URLs and mini-sites that We run on third party social networks such as Facebook ("Websites").

mobile sites/apps. Consumer-directed mobile sites or applications operated by or for Nespresso, such as smartphone apps.

E-mail, text and other electronic messages. Electronic communications between you and Nespresso.

CRC. Calls to our Customer Relationship Centers ("CRC").

Boutiques. Stores managed by Nespresso.

Offline registration forms. Printed registration and similar forms that We collect via, for example, postal mail, in-store demos, contests and other promotions, or events.

Points of Sales. Demonstrators present in physical third party stores to assist you with the registering of your machine and coffee ordering.

Data from other sources. Third party social networks (e.g. such as Facebook, Google) or market researches (if feedback not provided on an anonymous basis).

We may collect certain data captured by Nespresso coffee machines that are connected to wifi. Examples include the machine Serial Number, machine alerts or errors, and the type of coffees prepared by consumers, with the respective date and time.

2. PERSONAL DATA THAT WE COLLECT ABOUT YOU AND HOW WE COLLECT IT

Depending on how you interact with Us (online, offline, over the phone, etc.), We collect various types of information from you, as described below.

Personal contact information. This includes any information you provide to Us that would allow Us to contact you, such as your name, postal address, e-mail address, social network details, or phone number.

Account login information. Any information that is required to give you access to your specific account profile. Examples include your login ID/email address, screen name, password in unrecoverable form, and/or security question and answer.

Demographic information & interests. Any information that describes your demographic or behavioural characteristics. Examples include your date of birth, age or age range, gender, geographic location (e.g. postcode/zip code), favorite products, hobbies and interests, and household or lifestyle information.

Technical information about computer/mobile device. Any information about the computer system or other technological device that you use to access one of our Websites or apps, such as the Internet protocol (IP) address used to connect your computer or device to the Internet, operating system type, and web browser type and version. If you access a Nespresso website or app via a mobile device such as a smartphone, the collected information will also include, where permitted, your phone’s unique device ID, advertising ID, geo-location, and other similar mobile device data.

Websites/communication usage information. As you navigate through and interact with our Websites or newsletters, We use automatic data collection technologies to collect certain information about your actions. This includes information such as which links you click on, which pages or content you view and for how long, and other similar information and statistics about your interactions, such as content response times, download errors and length of visits to certain pages. This information is captured using automated technologies such as cookies (browser cookies, flash cookies) and web beacons, and is also collected through the use of third party tracking. You have the right to object to the use of such technologies, for further details please see Section 3.

Market research & consumer feedback. This includes information that you voluntarily share with Us about your experience of using our products and services.

Consumer-generated content. This refers to any content that you create and then share with Us on third party social networks or by uploading it to one of our Websites or apps, including the use of third party social network apps such as Facebook. Examples include photos, videos, personal stories, or other similar media or content and posts or PM you can leave on Nespresso social media pages. Where permitted, We collect and publish consumer-generated content in connection with a variety of activities, including contests and other promotions, website community features, consumer engagement, and third party social networking.

Third party social network information. This refers to any information that you share publicly on a third party social network or information that is part of your profile on a third party social network (such as Facebook) and that you allow the third party social network to share with Us. Examples include your basic account information (e.g. name, email address, gender, birthday, current city, profile picture, user ID, list of friends, etc.) and any other additional information or activities that you permit the third party social network to share. We receive your third party social network profile information (or parts of it) every time you download or interact with a Nespresso web application on a third party social network such as Facebook, every time you use a social networking feature that is integrated within a Nespresso site (such as Facebook Connect) or every time you interact with Us through a third party social network. To learn more about how your information from a third party social network is obtained by Nespresso, or to opt-out of sharing such social network information, please visit the website of the relevant third party social network.

Payment and Financial information. Any information that We need in order to fulfil an order, or that you use to make a purchase, such as your debit or credit card details (cardholder name, card number, expiration date, etc.) or other forms of payment (if such are made available). In any case, We or our payment processing provider(s) handle payment and financial information in a manner compliant with applicable laws, regulations and security standards such as PCI DSS.

Calls to CRC. Communications with a CRC will be recorded or listened into, in accordance with applicable laws, for local operational needs (e.g. for quality or training purposes). Payment card details are not recorded. Where required by law, you will be informed about such recording at the beginning of your call.

Email We analyze your interactions with our content (e.g. click through, the opening of email) to provide you with personalized information based on your interests and preferences.

 

3. COOKIES/SIMILAR TECHNOLOGIES, LOG FILES AND WEB BEACONS

Cookies/Similar Technologies. Please see our Cookie Notice to learn how you can manage your cookie settings and for detailed information on the cookies We use and the purposes for which We use them.

Log Files. We collect information in the form of log files that record website activity and gather statistics about your browsing habits. These entries are generated automatically, and help Us to troubleshoot errors, improve performance and maintain the security of our Websites.

Web Beacons. Web beacons (also known as “web bugs”) are small strings of code that deliver a graphic image on a web page or in an email for the purpose of transferring data back to Us. The information collected via web beacons will include information such as IP Address, as well as information about how you respond to an email campaign (e.g. at what time the email was opened, which links you click on in the email, etc.). We will use web beacons on our Websites or include them in e-mails that We send to you. We use web beacon information for a variety of purposes, including but not limited to, site traffic reporting, unique visitor counts, advertising, email auditing and reporting, and personalisation.

4. USES MADE OF YOUR PERSONAL DATA

The following paragraphs describe the various purposes for which We collect and use your Personal Data, and the different types of Personal Data that are collected for each purpose. Please note that not all of the uses below will be relevant to every individual.

5. DISCLOSURE OF YOUR PERSONAL DATA

In addition to the Nespresso/Nestlé entities or ad-hoc in-country partners (in charge of Nespresso operations) mentioned in the data controllers & contact section (see Section 11), We share you Personal Data with the following types of third party organisation:

Service providers. These are external companies that We use to help Us run our business (e.g. order fulfilment, payment processing, fraud detection and identity verification, website operation, market research companies, support services, promotions, website development, data analysis, CRC, etc.). Service providers, and their selected staff, are only allowed to access and use your Personal Data on Our behalf for the specific tasks that they’ve been requested to carry out, based on our instructions, and are required to keep your Personal Data confidential and secure. Where required by applicable law, you can obtain a list of the providers processing your Personal Data (see Section 11 to contact us).

Credit reporting agencies/debt collectors. To the extent permitted by applicable law, credit reporting agencies and debt collectors are external companies that We use to help Us to verify your creditworthiness (in particular for orders with invoice) or to collect outstanding invoices.

Third party companies using Personal Data for their own marketing purposes. Except in situations where you have given your consent, We do not license or sell your Personal Data to third party companies for their own marketing purposes. Their identity will be disclosed at the time your consent is sought.

Third party recipients using Personal Data for legal reasons or due to merger/acquisition. We will disclose your Personal Data to third parties for legal reasons or in the context of an acquisition or a merger (see Section 4 for details).

6. RETENTION OF YOUR PERSONAL DATA

In accordance with applicable laws, We will use your Personal Data for as long as necessary to satisfy the purposes for which your Personal Data was collected (as described in Section 4 above) or to comply with applicable legal requirements.

Personal data used to provide you with a personalized experience (see Section 4 above for details) will be kept for a duration permitted by applicable laws.

7. DISCLOSURE, STORAGE AND/OR TRANSFER OF YOUR PERSONAL DATA

We use a variety of reasonable measures (described below) to keep your Personal Data confidential and secure. Please note, however, that these protections do not apply to information you choose to share in public areas such as third party social networks.

People who can access your Personal Data. Your Personal Data will be processed by our authorised staff or agents, on a need to know basis, depending on the specific purposes for which your Personal Data have been collected (e.g. our staff in charge of customer care matters will have access to your customer record).

Measures taken in operating environments. We store your Personal Data in operating environments that use reasonable security measures to prevent unauthorised access. We follow reasonable standards to protect Personal Data. The transmission of information via the Internet is, unfortunately, not completely secure and although We will do our best to protect your Personal Data, We cannot guarantee the security of the data during transmission through our Websites/apps.

Measures We expect you to take. It is important that you also play a role in keeping your Personal Data safe and secure. When signing up for an online account, please be sure to choose an account password that would be difficult for others to guess and never reveal your password to anyone else. You are responsible for keeping this password confidential and for any use of your account. If you use a shared or public computer, never choose to have your login ID/email address or password remembered and make sure to log out of your account every time you leave the computer. You should also make use of any privacy settings or controls We provide you in our Website/app.

Transfer of your Personal Data. The storage as well as the processing of your Personal Data as described above require that your Personal Data are ultimately transferred/transmitted to, and/or stored at, a destination outside of your country of residence, notably Switzerland and Luxembourg. We will also transfer your Personal Data to countries outside the European Economic Area (“EEA”) (e.g. other Nespresso/Nestlé entities or ad-hoc in-country partners) including to countries which have different data protection standards to those which apply in the EEA. We (i) have put in place European Commission approved standard contractual clauses to protect your Personal Data (and you have a right to ask Us for a copy of these clauses(by contacting Us as set out below) and/or (ii) will rely on your consent (where permitted by law).

8. ACCESS TO YOUR PERSONAL DATA

Access to Personal Data. Where provided by law, you, your successors, representatives and/or proxies have the right to access, review and request a physical or electronic copy of information held about you. You also have the right to request information on the source of your Personal Data.

These rights can be exercised by sending Us an e-mail using this link https://www.nespresso.com/uk/en/contact-us (UK) or this link https://www.nespresso.com/ie/en/contact-us (ROI) or writing to us at Nespresso Customer Relationship Centre, Haxby Road, York, YO91 1XY, or ukcrc.general@nespresso.com, attaching a copy of your ID or equivalent details (where requested by Us and permitted by law). If the request is submitted by a person other than you, without providing evidence that the request is legitimately made on your behalf, the request will be rejected.

Please note that any identification information provided to Us will only be processed in accordance with, and to the extent permitted by applicable laws.

Additional rights (e.g. modification, deletion of Personal Data). Where provided by law, you, your successors, representatives and/or proxies can (i) request deletion, the portability, correction or revision of your Personal Data; (ii) oppose the data processing; (iii) limit the use and disclosure of your Personal Data; and (iv) revoke consent to any of our data processing activities.

Please note that, in certain circumstances, We will not be able to delete your Personal Data without also deleting your user account. We may be required to retain some of your Personal Data after you have requested deletion, to satisfy our legal or contractual obligations. We may also be permitted by applicable laws to retain some of your Personal Data to satisfy our business needs.

Where available, our Websites have a dedicated feature through which you can review and edit the Personal Data that you have provided. Please note that We require our registered consumers to verify their identity (e.g. login ID/email address, password) before they can access or make changes to their account information. This helps prevent unauthorised access to your account.

We hope that We can satisfy queries you may have about the way we process your Personal Data. However, if you have unresolved concerns you also have the right to complain to competent data protection authorities.

9. YOUR CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR PERSONAL DATA

We strive to provide you with choices regarding the Personal Data that you provide to Us. The following mechanisms give you the following control over your Personal Data:

Cookies/Similar Technologies. You manage your consent via (i) our consent management solution or (ii) your browser so as to refuse all or some cookies/similar technologies, or to alert you when they are being used. Please see Section 3 above.

Advertising, marketing and promotions. If you wish to have your Personal Data used by Nespresso to promote its products or services, you can indicate so through the relevant tickbox(es) located on the registration form or by answering the question(s) presented by our Trade demonstrators, CRC or boutique representatives. If you decide that you no longer wish to receive such communications, you can subsequently unsubscribe from receiving marketing-related communications at any time, by following the instructions provided in each such communication. To opt-out of marketing communications sent by any medium, including third party social networks, you can opt-out at any time by logging into the Websites/apps or third party social networks and adjusting your user preferences in your account profile by unchecking the relevant boxes or by calling our CRC. Please note that, even if you opt-out from receiving marketing communications, you will still receive administrative communications from Us, such as order or other transaction confirmations, notifications about your account activities (e.g. account confirmations, password changes, etc.), and other important non marketing related announcements.

Personalization (offline and online): Where required by law, if you wish to have your Personal Data used by Nespresso to provide you with a personalized experience/targeted advertising & content, you can indicate so through the relevant tickbox(es) located on the registration form or by answering the question(s) presented by our Trade demonstrators, CRC or boutique representatives. If you decide that you no longer wish to benefit from this, you can opt-out at any time by logging into the Websites/apps and adjusting your user preferences in your account profile by unchecking the relevant boxes or by calling our CRC. If you decide that you no longer wish to benefit from this, you can opt-out at any time by logging into the Websites/apps and adjusting your user preferences in your account profile by unchecking the relevant boxes or by calling our CRC.

Custom Audience We may share with Facebook actions that you take on our website such as your visits to our website, your interactions on our website, use of Facebook Connect and information collected from cookies or similar technologies including the Facebook pixel. This allows us to measure the effectiveness of our advertising, improve our marketing practices, and helps us deliver more relevant advertising to you and people like you (including on social media such as Facebook). Nespresso is Joint Controller with Facebook Ireland for this processing. This arrangement means that Nespresso has to provide you this notice, but you should contact Facebook if you wish to exercise your data protection rights. Further information, including how Facebook enables you to exercise your data protection rights, and subsequently processes your information as independent data controller can be found in Facebook Ireland's Data Policy. If you would like to know more or if you do not want your data used in this way, feel free to contact us at the details outlined below.

Interest Based Advertising. We may partner with ad networks and other ad serving providers (“Advertising Providers”) that serve advertising on behalf of Us and other non-affiliated companies on the Internet. Some of those advertisements may be tailored to your interests based on information collected on Nespresso sites or on non-affiliated websites over time. You may visit www.aboutads.info/choices to learn more about this type of advertising, as well as about how to opt-out of interest-based advertising practices from companies that participate in the Digital Advertising Alliance’s (“DAA”) self-regulatory program. Additionally, you may opt-out of this type of advertising in mobile applications from companies that participate in the DAA’s AppChoices app by downloading the app from the iOS or Android app store. You may also stop the collection of precise location data from a mobile device by accessing your device location service settings. We adhere to the DAA’s self-regulatory principles. You will still receive advertising, but those ads may be less relevant to your interests.

10. CHANGES TO OUR NOTICE

If We change the way We handle your Personal Data, We will update this Notice. We reserve the right to make changes to our practices and this Notice at any time, please check back frequently to see any updates or changes to our Notice.

11. DATA CONTROLLERS & CONTACT

To ask questions or make comments on this Notice and our privacy practices or to make a complaint about our compliance with applicable privacy laws, please contact Us at: via this link https://www.nespresso.com/uk/en/contact-us (UK) or this link https://www.nespresso.com/ie/en/contact-us (ROI) or writing to us at Nespresso Customer Relationship Centre, Haxby Road, York, YO91 1XY, or ukcrc.general@nespresso.com or call our CRC on 0800 442 442 (UK) or 1800 812 660 (ROI).

We will acknowledge and investigate any complaint about the way We manage Personal Data (including a complaint that We have breached your rights under applicable privacy laws).

  

Data controllers	Responsible for
Nestlé Nespresso SA Chaussée de la Guinguette 10, 1800 Vevey, Switzerland	All activities
In addition, all the following Nespresso/Nestlé entities or ad-hoc in-country partners
Nespresso UK Ltd 1 City Place Gatwick RH6 0PA UK	All activities in UK and ROI If you are making a purchase in boutique or calling our CRC, the following local data controllers will also be involved
Nestlé UK Headquarters (Registered Office) 1 City Place Gatwick RH6 0PA UK	All activities in UK
Nestlé Ireland Headquarters(Dublin Registered Office) Registration No.: 001614 Nestlé (Ireland) Ltd 3030 Lakedrive Citywest Business Campus Dublin 24	All activities in ROI
Sift Science, Inc.	Detect and prevent fraudulent activity on your account in real time. Information shared with Sift is treated by Sift in accordance with its Privacy Policy, available at https://sift.com/service-privacy

 

Applicable version with effect from May 1st 2017

1. INTRODUCTION

The following are governed by these General Conditions of Sales: all orders placed by individuals, referred to as "you" or "customer", with Nespresso UK Ltd. (registered in England & Wales with company registration number 156925, with registered office at 1 City Place, Gatwick, England, RH6 0PA and VAT registration number GB 169562721), referred to herein as "Nespresso" or "we", "us" or "our", by telephone, on the Website, from your mobile phone via the Nespresso application, on m.nespresso.com (each a "Remote Order") or in a Nespresso Boutique, for machines as well as their consumables and accessories (the "Products").

Before using the Nespresso website and associated webpages (the "Website") and/or placing an order, we kindly ask you to carefully review all the terms included in the present General Conditions of Sales together with the Privacy Policy and the Website Terms of Use and any additional conditions that may appear on the Website from time to time such as during promotions or campaigns.

Each order placed with Nespresso or any of its affiliated companies shall be governed by the present General Conditions of Sales. Unless otherwise provided in the present General Conditions of Sales, they shall apply to the exclusion of all other conditions.

.Our General Conditions of Sales may be modified from time to time by posting a new dated version on this Website. You are invited to read our General Conditions of Sales on a regular basis to be informed of these modifications. You will be subject to the General Conditions of Sales in force at the time you order Products from us, unless any change is required to be made to these by law or governmental authority (in which case it will apply to orders previously placed by you). You may exercise your right to cancel if you are not happy with the changes as they apply to your order.

We will send you a copy of these General Conditions of Sales. You can also download, save and/or print a copy of your order receipt confirmation email and these General Conditions of Sales for your records.

Any order placed through this Website can only be delivered to the United Kingdom of Great Britain and Northern Ireland, the Channel Islands and the Isle of Man. We regret that we cannot deliver elsewhere.

2. ORDERS

2.1 Registration

As a prerequisite to place an order, you will be required to provide mandatory registration information, such as your name or email address that will need to be valid and up-to-date.

Please inform us of any changes in your address or other information by updating your personal details on this Website without delay so that we can keep accurate records and deal with your request and orders.

2.2 Password and confidentiality

After the registration procedure is completed on the Website, you will have a unique member account username and password (the "Credentials"). Security and confidentiality are important to us. To prevent your data from being compromised or eavesdropped during the use of our website we enforce the TLS protocol (Transport Layer Security), which establishes a secure and encrypted transmission between your browser and our servers, at all times on our e-Commerce platforms and at least during login on other platforms. We ask you, and it remains your responsibility, to maintain the confidentiality and security of your Credentials. Any successful login using your Credentials, regardless of whether it was executed by you or someone else, will be deemed as a personal act by you.

If you know, or have reason to believe that your Credentials have been stolen or misused, or in case of any other security issue, please notify Nespresso immediately by calling the Customer Relationship Centre on 0800 442 442 (UK Freephone).

You are also invited to take the following precautions:

When you have completed your visit of the Website, always use the Logout button on the top to effectively close the session.

• - Your account username, password and access rights are exclusively for your personal use and should not be transferred to or shared with any other person.

If Nespresso knows or has reason to believe that your Credentials are indeed used by another person, Nespresso shall immediately suspend the use of such account (including processing any transaction from such account).

2.3 Order process

You can place your orders:

• - in a Nespresso Boutique
• - by telephone: on 0800 442 442 (UK Freephone)
• - by internet on this Website
• - from your mobile phone via the Nespresso application or on m.nespresso.com

An order of Nespresso Product through the Website is placed by clicking on "Add to Basket" button and proceeding to the checkout page. Minimum and maximum order quantities may also apply, which Nespresso reserves the right to amend from time to time and in its sole discretion.

After placing an order of Product/s on the Website, you will access an order confirmation webpage allowing you to review your order, choose your delivery method and check the total price.

After accepting the General Conditions of Sales, you will be invited to provide payment details to finalise your order.

Please never provide your debit or credit card details on letters or faxes. You will be called back by us to finalise the order and proceed to the payment in a secure way.

2.4 Order confirmation

Once you have submitted and confirmed your order(s), Nespresso will acknowledge receipt of the order(s) by setting out details of the ordered Product(s). This acknowledgement does not confirm our acceptance of your offer to purchase the ordered Product(s).

After confirming receipt of your order(s), Nespresso will check that the relevant Product(s) is (are) in stock. A contract for the sale of Products between you and Nespresso will only be formed when Nespresso confirms that all or part of the Product(s) is/are still available and has/have been dispatched. The contract is formed on sending of the shipment confirmation.

The confirmation of dispatch by Nespresso will be proof of a binding agreement between you and Nespresso. The contract for the sale of Products will relate only to those Products whose dispatch we have confirmed.

To the extent permitted by law, Nespresso is entitled to refuse, cancel or terminate an order for any reasonable ground and at any time. For example we may refuse an order if a Product is totally or partially unavailable after the order is made. In this situation, you shall be informed of the delivery of partial order or the cancellation of your order.

If you have already paid for some or all of the Product(s), we will refund you the full amount in respect of the relevant Product(s) and any delivery costs charged as soon as possible. Nespresso may also refuse an order if there is an ongoing dispute concerning payment of prior orders or in the case of abnormal orders and orders which Nespresso suspects are not placed in good faith.

2.5 Prices

The prices payable for the items you order are those displayed on this Website on the date you place your order, inclusive of VAT but exclusive of delivery charges.

Delivery charges, when applicable, will be billed at the rates indicated on the Website on the date you place your order, calculated in accordance with the size of the order and the delivery method you select. You will be advised of the delivery charges applicable to your order during the checkout process and before you place your order.

The price of a Product and delivery costs displayed on the Website and confirmed in your order confirmation will normally be honoured.

Nespresso reserves the right to modify the prices of its Products in the future at any time and without notice. The modifications of prices will not apply to orders of Products already confirmed by Nespresso.

2.6 Payment

Payment shall be made by one of the methods you have selected during the checkout process. Payments can be made by Visa, MasterCard, American Express, Maestro (excl. Maestro on mobile application).

Payments must specify your client number and/or invoice number. Payment by credit or debit card is immediately due and payable at the time you place your order.

Your card details are encrypted during all transmissions for security purposes.

Depending on the payment establishment or payment service provider, payment by credit card may require an authorisation or be executed in multiples steps. In the event Nespresso does not receive the authorisation, Nespresso reserves the right to cancel your order.

No order will be shipped until payment is received or payment has been authorised or processed. The data registered by our payment system constitutes full proof of the financial transactions.

To ensure that your credit, debit or charge card is not being used without your consent, we may validate name, address and other personal information supplied by you during the order process against appropriate third party databases. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information.

2.7 RECURRING ORDER SERVICE (Nespresso Plus Auto-Delivery)

Recurring Order (Nespresso Plus Auto-Delivery) allows you to reorder and pay for your Nespresso capsules and selected accessories automatically based on a chosen frequency.

The General Conditions of Sales automatically apply to any order placed through the Recurring Order service. In the event of a conflict between the General Conditions of sale and the conditions related to Recurring Order, the conditions related to Recurring Order will prevail.

“Your order will soon ship” notification

3 days before your recurrent order will be shipped by us, you will receive a written notification from us to inform and remind you of the date of shipment, the details of your Product basket, the total price of your recurrent order and whether any Product is out of stock.

Payment

Payments shall be made by credit or debit card. All recurrent orders will be billed to your credit card on the day of shipment.

In the event that your credit card cannot be charged, Nespresso will place your order on hold and send you a notification that the payment could not be executed. Your order will be shipped upon receipt of your payment.

Modification and Cancellation

You are entitled to cancel your Recurring Order, cancel one or more recurrent orders or modify the Product(s) basket, the frequency or any customer detail at any time free of charge.

In the event that you cancel a specific order or your Recurring Order before or while your order is being shipped, you are entitled to refuse the delivery of the Product(s) and, in the event that you received the Product(s) to return the order in accordance with the present General Conditions of Sale.

Out of stock

If one of your Product(s) included in your recurrent order is out of stock at the moment of the “your order will ship soon” notification, we will notify you in this notification and will still ship your other recurrent orders on your requested frequency, unless the order is cancelled by you.

You will not be charged for any Product(s) which is out of stock.

Promotions

You will have the opportunity to benefit from promotional offers specifically relating to your Recurring Order. These Recurring Order-specific promotions will not be applicable to any order made outside an Recurring Order.

With your Recurring Order, you may also have the possibility to benefit from ongoing general campaigns and promotions. Your Recurring Order does not automatically take into account other promotional offers announced on or around the time of your recurrent order processing. To benefit from such a promotion, it is recommended to place a separate order and modify your next shipment date for your Recurring Order.

3. DELIVERIES

3.1 Delivery
All Remote Orders confirmed by Nespresso will be delivered to the delivery address you specified when placing your order. Nespresso and/or companies authorised by Nespresso may contact you by SMS, telephone and/or email with information regarding your order and delivery. Nespresso does its utmost to ensure standard deliveries (after receipt of cleared funds and subject to stock availability, factors beyond Nespresso's reasonable control and finance validation checks that Nespresso, in its absolute discretion, deems to be necessary) the next day to the UK mainland (for orders placed by 8pm), within 1-2 days to Northern Ireland, and within 5 working days to the Scottish Highlands and Islands, Scilly Isles, Isle of Man, Isle of Wight, and Channel Islands.

In case the delivery has not occurred within the above indicated term, you should either make contact with Nespresso to agree on an additional delay to deliver the Products, or cancel your order by notifying Nespresso. In order to deliver orders on time, Nespresso strives to keep sufficient stocks of Products. However, it is possible that stocks of certain Products turn out to be insufficient for all deliveries to be affected on time. In such cases, you accept that Nespresso is entitled to complete partial deliveries, or to defer delivery.

Orders for Products available in limited quantities (such as Limited Editions, etc.) will only be accepted by us as long as stocks allow.

3.2 Transfer of property and risk
The delivered Nespresso Products shall remain our property until you have paid all amounts owing under the agreement in full, including the payment of all costs included in the order confirmation. All risk of loss or damage to the Products shall be transferred to you upon your taking delivery (or of any persons acting in your place).

3.3 Product verification
At the time of the delivery, you are asked to verify that the number of items being delivered corresponds to that indicated on the delivery confirmation and that the Products are intact, undamaged, not wet and unaltered in any manner. In case you observe damage or missing items, you must notify our Customer Relationship Centre within a reasonable period after you discovered the damage or missing item and not later than two months. Nespresso shall in such case provide you with identical replacement Products. This does not affect your legal warranty statutory rights detailed in Article 4.5 of the General Conditions of Sales.

4. RETURNS AND AFTER SALES

4.1 Cancellations
If you cancel your order before you have received Product(s), you are entitled to refuse the delivery of the Product(s) and we will refund you in full without undue delay and in any event within 14 days after you have notified us of cancelling your order.

4.2 Right of withdrawal
You may decide to cancel your contract at any time from the date of the shipment confirmation up until the date that is 14 days from receipt by you of the Products (or in the case of partial delivery, 14 days from receipt of the last of the Products forming part of the same order) by filling out the withdrawal form that can be found at the foot of these General Conditions, or by calling our Customer Relationship Centre on 0800 442 442 (UK Freephone). In respect of Products purchased from a Nespresso Boutique the foregoing only applies to machines (and not to other Products) and notification of intention to cancel can be made to a member of Nespresso Boutique staff. Once you have notified us of your intention to return the Product/s, you will have 14 days to return the Product/s to us, in accordance with our return policy detailed in Article 4.4 of the present General Conditions of Sales. You are liable for any diminished value of the Products resulting from the handling by you other than what is necessary to establish the nature, characteristics and functioning of the Products.

4.3 Effects of withdrawal
If you exercise your withdrawal right, we shall reimburse to you all payments received from you, including the costs of delivery, without undue delay and in any event not later than 14 days from the day on which we have received the Products back or you have supplied evidence of having sent back the Products, whichever is the earliest. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

4.4 Return Policy
When you return the Product, you must return the Products to us in an undamaged and unused condition at your expense (unless the Product is faulty or not as described) without undue delay and in any event within 14 days from informing us of your intention to return the item. You may be released from returning the Products at your expense by calling our Customer Relationship Centre on 0800 442 442 (UK Freephone) and requesting a free return label. Insofar as possible and practicable, the Products should be returned in their original condition and packaging.

At your expense (unless the Product/s is/are faulty or not as described), you shall send back the Products, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us.

To the extent practicable, and for due process of you request, the Products should be returned accompanied by the invoice and the return form. The deadline is met if you send back the Products before the period of 14 days has expired. Your legal rights regarding defective Products (those that are faulty or mis-described) are not affected by your rights of return and refund in this Article 4 or by anything in these General Conditions of Sales.

4.5 Warranties
Machines purchased are guaranteed by the machine manufacturer pursuant to the warranty conditions listed in the original Product documentation. Please consult your Product documentation for detailed information on the manufacturer's warranty, which is without prejudice to any of your statutory legal rights.

4.6 After-Sales Services
You are responsible for the standard maintenance and cleaning of any machine you purchase from us. Given the technical characteristics of the machines and for safety reasons, repairs must only be performed by the manufacturer's after sales service personnel, in accordance with the conditions specific to each machine. The manufacturer and Nespresso shall be released from any liability resulting from a modification, repair, addition and/or replacement of spare parts on the machine by any person other than the sales service department.

If you encounter any problems or have any questions concerning the functioning, maintenance or after-sales service of your machine, please contact our Customer Relationship Centre on 0800 442 442 (UK Freephone) for advice and assistance. If your requirements are complex, Nespresso may collect your machine at a pre-arranged time, organise the loan of a machine and bring back your machine when repaired at the chosen address.

5. LIABILITY

The photographs and texts illustrating and describing the Products on this Website are non-contractual and for information purposes alone. Nespresso shall not be liable in case of errors or omissions in the photographs or texts displayed on this Website. Without limiting the scope of these General Conditions of Sales and to the extent permitted by applicable law, Nespresso's liability for losses you suffer as a result of our breach of these General Conditions of Sales or our negligence shall be no greater in amount than the purchase price of the Products in respect of which damages are claimed.

Nespresso is only responsible for any loss or damage you suffer which is a foreseeable consequence of our breach of these General Conditions of Sales or our negligence. We are not responsible for any loss or damage which is not foreseeable.

Loss or damage is foreseeable if it is an obvious consequence of our breach or where it could be contemplated by you and us at the time your order is accepted by us Product We expressly exclude any liability for any loss or damage which may be incurred by you as a result of your breach of these General Conditions of Sales. We only supply the Products for personal and private use and you agree not to use the Products for any commercial, business or resale purposes. We have no liability to you for any loss of profit, loss of business, business interruption or loss of business opportunity.

Nothing in these General Conditions of Sales exclude or limits our liability for: (i) death or personal injury caused by our negligence; (ii) fraud or fraudulent misrepresentation; (iii) defective Products under the Consumer Protection Act 1987; or (iv) for any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.

6. FORCE MAJEURE

Nespresso will make every reasonable effort to fulfil its obligations. However, Nespresso cannot be held responsible or liable for delays or failure to deliver caused by circumstances beyond its reasonable control ("force majeure"). Such circumstances include without limitation strikes and industrial action by third parties, civil commotion, riots, wars, natural catastrophes or any others that make impracticable or impossible the Production, transportation or delivery of Products. In the event of a delay caused by force majeure, Nespresso's obligations will be suspended and the time for performance of our obligations will be extended for the duration of the event. Nespresso will perform its obligations as soon as reasonably possible, and it reserves the right to allocate any remaining Product supply among customers in a fair and reasonable manner. If we cannot perform our obligations due to such an event, you may cancel your contract. To cancel, please contact us. You will have to return (at our cost) any relevant Products you have already received and we will refund the price you have paid, including delivery charges.

7. SEVERABILITY

If any provision or part-provision of these General Conditions of Sale is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any modification to or deletion of a provision or part-provision under this clause shall not affect the validity and enforceability of the rest of these General Conditions of Sale.

8. LAW AND FORUM

The present General Conditions of Sales (and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) and your purchase of Products from Nespresso shall be governed by and construed in accordance with the laws of England. Any dispute or claim arising out of or in connection with General Conditions of Sales or your purchase of Products from Nespresso (including non-contractual disputes or claims) shall be subject to the non-exclusive jurisdiction of the courts of England. If you are a consumer resident in Northern Ireland, you may also bring proceedings in Northern Ireland and if you are a resident in Scotland, you may also bring proceedings in Scotland.

Statutory Withdrawal Form

Withdrawal form (Complete and return this form only if you wish to withdraw from the contract)

To Nespresso UK Ltd, 1 City Place, Gatwick, England, RH6 0PA:
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*):
Ordered on (*)/received on (*):
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s) (only if this form is notified on paper):
Date:
(*) delete as appropriate

These terms and conditions (T&C’s) govern your agreement with Nespresso UK for a Nespresso subscription plan. By choosing to purchase a Nespresso subscription plan you accept these supplementary Terms and Conditions. These supplementary Terms and Conditions apply in addition to the General Conditions of Sale, which can be accessed here: www.nespresso.com/uk/en/legal. Definition of plans

Nespresso has six types of subscription plans.

Please click to access the T&C’s for the plan you purchased:

• Coffee Subscription Plan

• Machine Subscription Plan

• Box Subscription Plan

• Nespresso Plus (Machine) Subscription Plan

• Nespresso Plus (Coffee) Subscription Plan (Credit)

• Nespresso Plus (Coffee) Auto-Delivery

GENERAL TERMS AND CONDITIONS FOR ALL CREDIT BASED NESPRESSO SUBSCRIPTION PLANS

These are plans whereby a monthly credit is paid by the customer (i.e. • Coffee Subscription Plan

• Machine Subscription Plan

• Box Subscription Plan

• Nespresso Plus (Machine) Subscription Plan

• Nespresso Plus (Coffee) Subscription Plan (Credit))

UPDATED SEPTEMBER 2021 - SUPERCEDES ALL PREVIOUS TERMS AND CONDITIONS

NEW 24-MONTH TERM AGREEMENTS AND NEW PLANS

1. Who can subscribe?

Customers must be at least 18 years old and reside in the UK, CI & IoM. There is a limit of one Nespresso Machine Subscription Plan and one Nespresso Coffee Subscription Plan (or one Box Subscription Plan) per Nespresso Member.

2. How do the payments work?

Your Nespresso coffee subscription plan has a fixed cost which will be charged to you through a monthly fee. This monthly fee is fixed and varies depending on the subscription plan you select. If you already have Nespresso credit on your account, this cannot be used to purchase a new Subscription product.

3. Do I have to be a Nespresso Member to purchase a subscription plan?

If you are not already a Nespresso Member, you will need to register via Nespresso.com or at one of our Boutiques to sign up for any of our subscription plans.

4. Definition of Nespresso Credit

Each month, you will receive a fixed amount of Nespresso Credit that you can use to purchase Nespresso coffee, accessories or coffee machines on Nespresso.com, by phone, or in our Nespresso Boutiques. Nespresso Credit is non-refundable and non-transferable and may not be exchanged for a cash equivalent. You can check your current balance of Nespresso Credit by logging into your account on Nespresso.com or visiting one of our Boutiques. Nespresso reserves the right to terminate the payment of the extra Nespresso Credit at any time without giving any reason, or prior notice.

5. What happens if I don’t have enough Nespresso Credit to meet the minimum order size for coffee orders?

We understand that your monthly subscription plan may not always provide enough Nespresso Credit to meet the minimum order requirements of 50 capsules for delivered orders (placed via nespresso.com, Nespresso App or Nespresso Customer Relationship Centre on 0800 442 442 (UK), so you could consider:

• Opting to use your Nespresso Credit plus your credit card to make up the extra. This way you can still enjoy the benefits of your subscription plan and your Nespresso coffee and accessories.

• Opting to order coffee via your subscription plan every two (2) or more months (with no impact on your coffee’s freshness).

• Accumulate your Nespresso Credit to save for your favourite Nespresso coffee and accessories.

6. Failed payments

If you fail to pay the monthly fee, Nespresso’s automated system will reattempt again until successful for three consecutive days. Any outstanding balance will be carried forward so the next payment due will be for the previous month and the current month. Nespresso UK will freeze access to your Nespresso account after two failed monthly payments until such payment is made. If no payment is received your subscription will then be terminated.

7. Security checks

To ensure that your credit card is not being used without your consent, we reserve the right to validate name, address and other personal information supplied by you during the order process against appropriate third-party databases.

We also reserve the right to perform a credit check. By accepting these supplementary Terms and Conditions you consent to such checks being made. In performing these checks, personal data provided by you may be disclosed to a registered Credit Reference Agency (CRA) who may keep a record of that information.

8. Terminating your subscription

If you wish to terminate your subscription, you may do so by accessing your My Account/My Subscriptions section on Nespresso.com, by contacting our Customer Relationship Centre on 0800 442 442 or by visiting a Nespresso Boutique. You will not be entitled to a refund for any monthly fees already paid at the date of termination. If you decide to cancel your subscription, this does not affect your statutory rights.

9. After the termination

After the termination of your subscription, any remaining Nespresso Credit will still be available for you to spend and will expire after two years, unless the credit has been refunded to you.

10. Terms of use

Nespresso reserves the right to change the subscription Terms and Conditions at any time and at our sole discretion. Should that be the case, we will provide adequate notification to subscribers affected by any such change.

GENERAL TERMS AND CONDITIONS FOR ALL Auto-Delivery based NESPRESSO SUBSCRIPTION PLANS (i.e. Nespresso Plus (Coffee) Auto-Delivery)

1. Who can subscribe?

Customers must be at least 18 years old and reside in the UK, CI & IoM.

2. How does it work?

Recurring Order (Nespresso Plus Auto-Delivery) allows you to reorder and pay for your Nespresso capsules and selected accessories automatically based on a chosen frequency. The General Conditions of Sales automatically apply to any order placed through the Recurring Order service. In the event of a conflict between the General Conditions of sale and the conditions related to Recurring Order, the conditions related to Recurring Order will prevail.

“Your order will soon ship” notification

3 days before your recurrent order will be shipped by us, you will receive a written notification from us to inform and remind you of the date of shipment, the details of your Product basket, the total price of your recurrent order and whether any Product is out of stock.

Payment

Payments shall be made by credit card. All recurrent orders will be billed to your credit card on the day of shipment. In the event that your credit card cannot be charged, Nespresso will place your order on hold and send you a notification that the payment could not be executed. Your order will be shipped upon receipt of your payment.

Modification and Cancellation

You are entitled to cancel your Recurring Order, cancel one or more recurrent orders or modify the Product(s) basket, the frequency or any customer detail at any time free of charge. In the event that you cancel a specific order or your Recurring Order before or while your order is being shipped, you are entitled to refuse the delivery of the Product(s) and, in the event that you received the Product(s) to return the order in accordance with the present General Conditions of Sale.

Out of stock

If one of your Product(s) included in your recurrent order is out of stock at the moment of the “your order will ship soon” notification, we will notify you in this notification and will still ship your other recurrent orders on your requested frequency, unless the order is cancelled by you. You will not be charged for any Product(s) which is out of stock.

Promotions

You will have the opportunity to benefit from promotional offers specifically relating to your Recurring Order. These Recurring Order-specific promotions will not be applicable to any order made outside a Recurring Order. With your Recurring Order, you may also have the possibility to benefit from ongoing general campaigns and promotions. Your Recurring Order does not automatically take into account other promotional offers announced on or around the time of your recurrent order processing. To benefit from such a promotion, it is recommended to place a separate order and modify your next shipment date for your Recurring Order.

3. Do I have to be a Nespresso Member to purchase a subscription plan?

If you are not already a Nespresso Member, you will need to register via Nespresso.com or at one of our Boutiques to sign up for any of our subscription plans.

4. Failed payments

In the event that your credit card cannot be charged, Nespresso will place your order on hold and send you a notification that the payment could not be executed. Your order will be shipped upon receipt of your payment.

5. Security checks

To ensure that your credit card is not being used without your consent, we reserve the right to validate name, address and other personal information supplied by you during the order process against appropriate third-party databases.

6. Terminating your subscription

You are entitled to cancel your Recurring Order, cancel one or more recurrent orders or modify the Product(s) basket, the frequency or any customer detail at any time free of charge.

7. Terms of use

Nespresso reserves the right to change the subscription Terms and Conditions at any time and at our sole discretion. Should that be the case, we will provide adequate notification to subscribers affected by any such change.

NESPRESSO COFFEE SUBSCRIPTION PLAN TERMS AND CONDITIONS

1. How much is it?

The amount you pay will vary depending on the subscription plan you select and will be fixed on a monthly basis.

2. When are payments due?

The first monthly fee is due at the time you sign up to the Nespresso subscription plan. The monthly fee is to be paid by credit/debit card. The subsequent monthly fees will be payable every month on the same day of the month as when your subscription was activated if you pay by credit/debit card. If you chose Direct Debit the fee will be taken on the same day of the month (+ 7 days).

3. What’s included in the Nespresso coffee subscription plan?

You will receive monthly credit equal to the fee you pay. In addition, as a benefit for subscribing, you will also receive extra Nespresso Credit of 10% in your account each month. In return for the monthly fee, you can regularly select Nespresso capsules, accessories or coffee machines, which you can purchase using your Nespresso Credit as described below. A minimum order of 50 capsules is required for delivered orders (placed via nespresso.com, Nespresso App or Nespresso Customer Relationship Centre on 0800 442 442 (UK)). Nespresso Subscription Plan also includes free delivery on all coffee orders of 50 capsules or more. However, if an order is placed for accessories or Food & Bites only (with no coffee purchased) a delivery charge may be applicable.

4. Nespresso Credit

You will receive monthly credit equal to the fee you pay. In addition, as a benefit for subscribing, you will also receive extra Nespresso Credit of 10% in your account each month. All the Nespresso Credit you are eligible for will be added to the Nespresso Account that is linked to your Nespresso Subscription each month within 4 days of receipt of the monthly fee in cleared funds.

5. How long does the Nespresso coffee subscription plan last?

The Nespresso coffee subscription plan can be cancelled at any time with no charge to you. It can be terminated by contacting our Customer Relationship Centre on 0800 442 442, by sending an email confirmation to one@nespresso.com or using the “Cancel” button in “My Account”.

NESPRESSO MACHINE SUBSCRIPTION PLAN TERMS AND CONDITIONS

1. How much is it?

You will purchase a Nespresso coffee machine for a nominal fee of £1 and the amount you pay will vary depending on the subscription plan you select.

2. When are payments due?

The first monthly fee will be payable at the time you sign up to the plan. The monthly fee may be paid by Direct Debit or by debit/credit card. The subsequent monthly fees will be payable every month on the same day of the month as when your subscription was activated if you pay by credit/debit card. If you chose Direct Debit the fee will be taken on the same day of the month (+ 7 days).

3. What’s included in the Nespresso machine subscription plan?

You will purchase a Nespresso coffee machine for £1. Provided you pass our security and credit checks, the Nespresso machine that goes with your plan will be dispatched or handed to you (if purchased in a Nespresso Boutique) upon receipt of your first monthly fee in cleared funds. In return for the monthly fee included in your plan, you can regularly purchase Nespresso capsules, accessories or coffee machines, by using your Nespresso Credit as described below.

4. Nespresso Credit

Each month, you will receive a fixed amount of Nespresso Credit that you can use to purchase Nespresso coffee or accessories on Nespresso.com, by phone, or in our Nespresso Boutiques. The amount of Nespresso Credit you receive is equal to the monthly fee for the subscription plan. All the Nespresso Credit you are eligible for will be added to the Nespresso account that is linked to your Nespresso Account each month within 4 days of receipt of the monthly fee in cleared funds.

5. How long does the Nespresso machine subscription plan last?

The Nespresso machine subscription plan will go on for as long as you continue to make your monthly payments and the contract will continue to roll until cancelled. It can be terminated by contacting our Customer Relationship Centre on 0800 442 442 or sending an email confirmation to one@nespresso.com at any time after the initial 24 months without any penalties for you or using the “Cancel” button in “My Account”. See Paragraph 7 below for more details.

6. Cooling off period

You have the right to change your mind and cancel your plan, without giving any reason, within 14 days of the day your Plan (or that of a person nominated by you) being activated (the “Cooling Off Period”). You also have the right to change your mind and return your unused machine without giving any reason, within 14 days of the day your subscription (or that of a person nominated by you) being activated. To exercise this right, you must inform us of your decision by a clear statement during the Cooling Off Period. You can contact our Customer Relationship Centre on 0800 442 442, or email one@nespresso.com. If you cancel your Plan during the Cooling Off Period, we will repay to you all payments received from you, including delivery charges (except for supplementary costs arising if you chose a type of delivery other than our least expensive standard delivery). We will repay you using the same method of payment as you used to pay us. You will not incur any fees as a result of the repayment. You must send back, or hand over to us, the unused Nespresso machine and any capsules that you have received, or that were in transit at the time you notified us that you were exercising your right to cancel. We will make the repayment without undue delay, and in any event no later than 14 days after we have received the Nespresso machine and any capsules back from you, or, if earlier, 14 days after you provide evidence that you have returned them. If you cancel before you have received the Nespresso machine or any capsules, we will repay you within 14 days of the date you inform us that you are cancelling the Nespresso subscription plan. We may withhold repayment until we have received the unused Nespresso machine and any capsules back from you. If you return your machine, any Nespresso Credit that you received each month for the purchase of a Nespresso machine subscription will also stop.

7. Cancellation Penalties

If you have purchased a machine as part of your Plan and wish to terminate your Plan before the end of the initial 24 month Term, you may do so by contacting our Customer Relationship Centre on 0800 442 442 or by visiting a Nespresso Boutique, or by emailing one@nespresso.com . If you terminate before you have paid all 24 Monthly Fees, you will be required to pay a Termination Fee. The Termination Fee will be the appropriate Termination Fee for your selected Plan (which is £70 for the £20 Plan, £110 for the £25 Plan, £140 for the £30 Plan, £160 for the £35 Plan, £200 for the £45 Plan, £350 for the £55 Plan and £550 for the £70 Plan). You will not be entitled to a refund for any Monthly Fees already paid at the date of termination. This does not affect your statutory right to cancel your Plan or return your unused Nespresso machine within 14 days of the Plans activation or receipt of the Nespresso machine.

BOX SUBSCRIPTION PLAN TERMS AND CONDITIONS

1. How much is it?

The fee will be equal to the subscription plan you select and will be fixed on a monthly basis.

2. Where can I purchase a Nespresso subscription box plan?

The plan can be purchased in selected trade partners’ retail stores, however not via Nespresso.com or Nespresso Boutiques.

3. How do I redeem the code in my box?

When you purchase your subscription box, you will receive a unique redeemable code inside. You will connect to nespresso.com/coffee-subscription-box and then you can use the redeemable code towards the payment of the first monthly fee. You will have to pay a one-time validation fee of £1 at the checkout which will be refunded to you in Nespresso Credit.

4. What else do I need to know about the online process?

You will be asked to confirm your acceptance of the Terms and Conditions and Privacy Policy. Once your plan is activated and the Nespresso Credit is added to your account you will receive a confirmation email.

5. When are payments due?

Your first monthly fee will appear as Nespresso credit on your account as soon as your subscription is activated online. The subsequent monthly fees will be payable every month on the same day of the month as when your subscription was activated. The monthly fees are to be paid by credit/debit card.

6. What’s included in the Nespresso box subscription plan?

By purchasing a box coffee subscription plan, you will receive an equal amount in Nespresso Credit as soon as your subscription is activated online. As a benefit for subscribing an additional 10% Nespresso Credit will be added to your account. A minimum order of 50 capsules is required for delivered orders (placed via nespresso.com, Nespresso App or Nespresso Customer Relationship Centre on 0800 442 442 (UK)). Nespresso Subscription Plan also includes free delivery on all coffee orders of 50 capsules or more. However, if an order is placed for accessories or Food & Bites only (with no coffee purchased) a delivery charge may be applicable.

7. Nespresso Credit

Each month, you will receive a fixed amount of Nespresso Credit that you can use to purchase Nespresso coffee or accessories on nespresso.com, by phone, or in our Nespresso Boutiques. The amount of Nespresso Credit you receive is equal to the monthly fee for the subscription plan. N.B. Nespresso Credit cannot be redeemed in our trade partners’ retail stores and must be used at one of the Nespresso Direct Channels as listed above. All the Nespresso Credit you are eligible for will be added to the Nespresso Account that is linked to your Nespresso Subscription each month within 4 days of receipt of the monthly fee in cleared funds.

8. How long does the Nespresso box subscription plan last?

The Nespresso box subscription plan will go on for as long as you continue to make your monthly payments and the contract will continue to roll until cancelled. It can be terminated by contacting our Customer Relationship Centre on 0800 442 442, by sending an email confirmation to one@nespresso.com or using the “Cancel” button in “My Account”.

9. Return of the box

If the box is returned, then a refund can only be provided if the seal is not broken. In the event that the seal is broken, a refund will not be given.

NESPRESSO PLUS (MACHINE) SUBSCRIPTION PLAN TERMS AND CONDITIONS

1. How much is it?

You will purchase a Nespresso coffee machine for a discounted fee and the amount you pay will vary depending on the subscription plan you select.

2. When are payments due?

The first monthly fee and discounted price of machine will be payable at the time you sign up to the plan. The monthly fee may be paid by Direct Debit or by debit/credit card. The subsequent monthly fees will be payable every month on the same day of the month as when your subscription was activated if you pay by credit/debit card. If you chose Direct Debit the fee will be taken on the same day of the month (+ 7 days).

3. What’s included in the Nespresso Plus machine subscription plan?

You will purchase a Nespresso coffee machine for a discounted fee. Provided you pass our security and credit checks, the Nespresso machine that goes with your plan will be dispatched or handed to you (if purchased in a Nespresso Boutique) upon receipt of your first monthly fee in cleared funds. In return for the monthly fee included in your plan, you can regularly purchase Nespresso capsules, accessories or coffee machines, by using your Nespresso Credit as described below. The consumption levels we recommend on our website and in our advertisements are based on estimates.

4. Nespresso Credit

Each month, you will receive a fixed amount of Nespresso Credit that you can use to purchase Nespresso coffee or accessories on Nespresso.com, by phone, or in our Nespresso Boutiques. The amount of Nespresso Credit you receive is equal to the monthly fee for the subscription plan. All the Nespresso Credit you are eligible for will be added to the Nespresso account that is linked to your Nespresso Account each month within 4 days of receipt of the monthly fee in cleared funds.

5. How long does the Nespresso Plus machine subscription plan last?

The Nespresso Plus machine subscription plan will go on for as long as you continue to make your monthly payments and the contract will continue to roll until cancelled. It can be terminated by contacting our Customer Relationship Centre on 1800 812 660 or sending an email confirmation to one@nespresso.com at any time.

6. Cooling off period

You have the right to change your mind and cancel your plan, without giving any reason, within 14 days of the day your Plan (or that of a person nominated by you) being activated (the “Cooling Off Period”). You also have the right to change your mind and return your unused machine without giving any reason, within 14 days of the day your subscription (or that of a person nominated by you) being activated. To exercise this right, you must inform us of your decision by a clear statement during the Cooling Off Period. You can contact our Customer Relationship Centre on 0800 442 442, or email one@nespresso.com. If you cancel your Plan during the Cooling Off Period, we will repay to you all payments received from you, including delivery charges (except for supplementary costs arising if you chose a type of delivery other than our least expensive standard delivery). We will repay you using the same method of payment as you used to pay us. You will not incur any fees as a result of the repayment. You must send back, or hand over to us, the unused Nespresso machine and any capsules that you have received, or that were in transit at the time you notified us that you were exercising your right to cancel. We will make the repayment without undue delay, and in any event no later than 14 days after we have received the Nespresso machine and any capsules back from you, or, if earlier, 14 days after you provide evidence that you have returned them. If you cancel before you have received the Nespresso machine or any capsules, we will repay you within 14 days of the date you inform us that you are cancelling the Nespresso subscription plan. We may withhold repayment until we have received the unused Nespresso machine and any capsules back from you. If you return your machine, any Nespresso Credit that you received each month for the purchase of a Nespresso machine subscription will also stop.

NESPRESSO PLUS (COFFEE) SUBSCRIPTION PLAN (CREDIT) TERMS AND CONDITIONS

1. How much is it?

The amount you pay will vary depending on the subscription plan you select and will be fixed on a monthly basis.

2. When are payments due?

The first monthly fee is due at the time you sign up to the Nespresso subscription plan. The monthly fee is to be paid by credit/debit card. The subsequent monthly fees will be payable every month on the same day of the month as when your subscription was activated if you pay by credit/debit card. If you chose Direct Debit the fee will be taken on the same day of the month (+ 7 days).

3. What’s included in the Nespresso coffee subscription plan?

You will receive monthly credit equal to the fee you pay. In addition, as a benefit for subscribing, you will also receive a complimentary sleeve tailored to your coffee preference with each order (maximum of one per month) of 70 capsules. In return for the monthly fee, you can regularly select Nespresso capsules, accessories or coffee machines, which you can purchase using your Nespresso Credit as described below. A minimum order of 50 capsules is required for delivered orders (placed via nespresso.com, Nespresso App or Nespresso Customer Relationship Centre on 0800 442 442 (UK)). Nespresso Subscription Plan also includes free delivery on all coffee orders of 50 capsules or more. However, if an order is placed for accessories or Food & Bites only (with no coffee purchased) a delivery charge may be applicable. The consumption levels we recommend on our website and in our advertisements are based on estimates.

4. Nespresso Credit

You will receive monthly credit equal to the fee you pay. In addition, as a benefit for subscribing, you will receive a complimentary sleeve tailored to your coffee preference for every 70 capsules ordered (cumulative benefit). All the Nespresso Credit you are eligible for will be added to the Nespresso Account that is linked to your Nespresso Subscription each month within 4 days of receipt of the monthly fee in cleared funds.

5. How long does the Nespresso Plus coffee subscription plan last?

The Nespresso Plus coffee subscription plan can be cancelled at any time with no charge to you. It can be terminated by contacting our Customer Relationship Centre on 0800 442 442, by sending an email confirmation to one@nespresso.com or using the “Cancel” button in “My Account”.

NESPRESSO PLUS (COFFEE) SUBSCRIPTION PLAN (Auto-Delivery) TERMS AND CONDITIONS

Nespresso Plus Coffee Auto-Delivery allows you to reorder and pay for your Nespresso capsules and selected accessories automatically based on a chosen frequency

1. How much is it?

The amount you pay will vary depending on the products you select

2. When are payments due?

Payments shall be made by credit card. All recurrent orders will be billed to your credit card on the day of shipment. In the event that your credit card cannot be charged, Nespresso will place your order on hold and send you a notification that the payment could not be executed. Your order will be shipped upon receipt of your payment.

3. What's included in the Nespresso coffee subscription plan?

As a benefit for subscribing, you will receive a complimentary sleeve tailored to your coffee preference for every 70 capsules ordered (cumulative benefit). You can select Nespresso capsules from within the checkout. A minimum order of 50 capsules is required for delivered orders (placed via nespresso.com, Nespresso App or Nespresso Customer Relationship Centre on 0800 442 442 (UK)). Nespresso Subscription Plan also includes free delivery on all coffee orders of 50 capsules or more. However, if an order is placed for accessories or Food & Bites only (with no coffee purchased) a delivery charge may be applicable. The consumption levels we recommend on our website and in our advertisements are based on estimates.

These terms and conditions (T&C’s) govern your agreement with Nespresso UK for a Nespresso subscription plan. By choosing to purchase a Nespresso subscription plan you accept these supplementary Terms and Conditions. These supplementary Terms and Conditions apply in addition to the General Conditions of Sale, which can be accessed here: www.nespresso.com/ie/en/legal. Definition of plans Nespresso has six types of subscription plans.

Please click to access the T&C’s for the plan you purchased:

• Coffee Subscription Plan

• Machine Subscription Plan

• Box Subscription Plan

• Nespresso Plus (Machine) Subscription Plan

• Nespresso Plus (Coffee) Subscription Plan (Credit)

• Nespresso Plus (Coffee) Auto-Delivery

GENERAL TERMS AND CONDITIONS FOR ALL CREDIT-BASED NESPRESSO SUBSCRIPTION PLANS

These are plans whereby a monthly credit is paid by the customer (i.e. • Coffee Subscription Plan

• Machine Subscription Plan

• Box Subscription Plan

• Nespresso Plus (Machine) Subscription Plan

• Nespresso Plus (Coffee) Subscription Plan (Credit))

UPDATED SEPTEMBER 2021 - SUPERCEDES ALL PREVIOUS TERMS AND CONDITIONS NEW 24-MONTH TERM AGREEMENTS AND NEW PLANS

1. Who can subscribe?

Customers must be at least 18 years old and reside in the Republic of Ireland. There is a limit of one Nespresso Machine Subscription Plan and one Nespresso Coffee Subscription Plan (or one Box Subscription Plan) per Nespresso Member.

2. How do the payments work?

Your Nespresso coffee subscription plan has a fixed cost which will be charged to you through a monthly fee. This monthly fee is fixed and varies depending on the subscription plan you select. If you already have Nespresso credit on your account, this cannot be used to purchase a Subscription product.

3. Do I have to be a Nespresso Member to purchase a subscription plan?

If you are not already a Nespresso Member, you will need to register via Nespresso.com or at one of our Boutiques to sign up for any of our subscription plans.

4. Definition of Nespresso Credit

Each month, you will receive a fixed amount of Nespresso Credit that you can use to purchase Nespresso coffee, accessories or coffee machines on Nespresso.com, by phone, or in our Nespresso Boutiques. Nespresso Credit is non-refundable and non-transferable and may not be exchanged for a cash equivalent. You can check your current balance of Nespresso Credit by logging into your account on Nespresso.com or visiting one of our Boutiques. Nespresso reserves the right to terminate the payment of the extra Nespresso Credit at any time without giving any reason, or prior notice.

5. What happens if I don’t have enough Nespresso Credit to meet the minimum order size for coffee orders?

We understand that your monthly subscription plan may not always provide enough Nespresso Credit to meet the minimum order requirements of 50 capsules for delivered orders (placed via nespresso.com, Nespresso App or Nespresso Customer Relationship Centre on 1800 812 660 (ROI), so you could consider:

• Opting to use your Nespresso Credit plus your credit card to make up the extra. This way you can still enjoy the benefits of your subscription plan and your Nespresso coffee and accessories.

• Opting to order coffee via your subscription plan every two (2) or more months (with no impact on your coffee’s freshness).

• Accumulate your Nespresso Credit to save for your favourite Nespresso coffee and accessories.

6. Failed payments

If you fail to pay the monthly fee, Nespresso’s automated system will reattempt again until successful for three consecutive days. Any outstanding balance will be carried forward so the next payment due will be for the previous month and the current month. Nespresso UK will freeze access to your Nespresso account after two failed monthly payments until such payment is made. If no payment is received your subscription will then be terminated.

7. Security checks

To ensure that your credit card is not being used without your consent, we reserve the right to validate name, address and other personal information supplied by you during the order process against appropriate third-party databases.

We also reserve the right to perform a credit check. By accepting these supplementary Terms and Conditions you consent to such checks being made. In performing these checks, personal data provided by you may be disclosed to a registered Credit Reference Agency (CRA) who may keep a record of that information.

8. Terminating your subscription

If you wish to terminate your subscription, you may do so by accessing your My Account/My Subscriptions section on Nespresso.com, by contacting our Customer Relationship Centre on 1800 812 660 or by visiting a Nespresso Boutique. You will not be entitled to a refund for any monthly fees already paid at the date of termination. If you decide to cancel your subscription, this does not affect your statutory rights.

9. After the termination

After the termination of your subscription, any remaining Nespresso Credit will still be available for you to spend and will expire after two years, unless the credit has been refunded to you.

10. Terms of use

Nespresso reserves the right to change the subscription Terms and Conditions at any time and at our sole discretion. Should that be the case, we will provide adequate notification to subscribers affected by any such change.

GENERAL TERMS AND CONDITIONS FOR ALL Auto-Delivery based NESPRESSO SUBSCRIPTION PLANS (i.e. Nespresso Plus (Coffee) Auto-Delivery)

1. Who can subscribe?

Customers must be at least 18 years old and reside in the UK, CI & IoM.

2. How does it work?

Recurring Order (Nespresso Plus Auto-Delivery) allows you to reorder and pay for your Nespresso capsules and selected accessories automatically based on a chosen frequency.

The General Conditions of Sales automatically apply to any order placed through the Recurring Order service. In the event of a conflict between the General Conditions of sale and the conditions related to Recurring Order, the conditions related to Recurring Order will prevail.

“Your order will soon ship” notification

3 days before your recurrent order will be shipped by us, you will receive a written notification from us to inform and remind you of the date of shipment, the details of your Product basket, the total price of your recurrent order and whether any Product is out of stock.

Payment

Payments shall be made by credit card. All recurrent orders will be billed to your credit card on the day of shipment. In the event that your credit card cannot be charged, Nespresso will place your order on hold and send you a notification that the payment could not be executed. Your order will be shipped upon receipt of your payment.

Modification and Cancellation

You are entitled to cancel your Recurring Order, cancel one or more recurrent orders or modify the Product(s) basket, the frequency or any customer detail at any time free of charge. In the event that you cancel a specific order or your Recurring Order before or while your order is being shipped, you are entitled to refuse the delivery of the Product(s) and, in the event that you received the Product(s) to return the order in accordance with the present General Conditions of Sale.

Out of stock

If one of your Product(s) included in your recurrent order is out of stock at the moment of the “your order will ship soon” notification, we will notify you in this notification and will still ship your other recurrent orders on your requested frequency, unless the order is cancelled by you. You will not be charged for any Product(s) which is out of stock.

Promotions

You will have the opportunity to benefit from promotional offers specifically relating to your Recurring Order. These Recurring Order-specific promotions will not be applicable to any order made outside a Recurring Order.

With your Recurring Order, you may also have the possibility to benefit from ongoing general campaigns and promotions. Your Recurring Order does not automatically take into account other promotional offers announced on or around the time of your recurrent order processing. To benefit from such a promotion, it is recommended to place a separate order and modify your next shipment date for your Recurring Order.

3. Do I have to be a Nespresso Member to purchase a subscription plan?

If you are not already a Nespresso Member, you will need to register via Nespresso.com or at one of our Boutiques to sign up for any of our subscription plans.

4. Failed payments

In the event that your credit card cannot be charged, Nespresso will place your order on hold and send you a notification that the payment could not be executed. Your order will be shipped upon receipt of your payment.

5. Security checks

To ensure that your credit card is not being used without your consent, we reserve the right to validate name, address and other personal information supplied by you during the order process against appropriate third-party databases.

6. Terminating your subscription

You are entitled to cancel your Recurring Order, cancel one or more recurrent orders or modify the Product(s) basket, the frequency or any customer detail at any time free of charge.

7. Terms of use

Nespresso reserves the right to change the subscription Terms and Conditions at any time and at our sole discretion. Should that be the case, we will provide adequate notification to subscribers affected by any such change.

NESPRESSO COFFEE SUBSCRIPTION PLAN TERMS AND CONDITIONS

1. How much is it?

The amount you pay will vary depending on the subscription plan you select and will be fixed on a monthly basis.

2. When are payments due?

The first monthly fee is due at the time you sign up to the Nespresso subscription plan. The monthly fee is to be paid by credit/debit card. The subsequent monthly fees will be payable every month on the same day of the month as when your subscription was activated if you pay by credit/debit card. If you chose Direct Debit the fee will be taken on the same day of the month (+ 7 days).

3. What’s included in the Nespresso coffee subscription plan?

You will receive monthly credit equal to the fee you pay. In addition, as a benefit for subscribing, you will also receive extra Nespresso Credit of 10% in your account each month. In return for the monthly fee, you can regularly select Nespresso capsules, accessories or coffee machines, which you can purchase using your Nespresso Credit as described below. A minimum order of 50 capsules is required for delivered orders (placed via nespresso.com, Nespresso App or Nespresso Customer Relationship Centre on 1800 812 660). Nespresso Subscription Plan also includes free delivery on all coffee orders of 50 capsules or more. However, if an order is placed for accessories or Food & Bites only (with no coffee purchased) a delivery charge may be applicable.

4. Nespresso Credit

You will receive monthly credit equal to the fee you pay. In addition, as a benefit for subscribing, you will also receive extra Nespresso Credit of 10% in your account each month. All the Nespresso Credit you are eligible for will be added to the Nespresso Account that is linked to your Nespresso Subscription each month within 4 days of receipt of the monthly fee in cleared funds.

5. How long does the Nespresso coffee subscription plan last?

The Nespresso coffee subscription plan can be cancelled at any time with no charge to you. It can be terminated by contacting our Customer Relationship Centre on 1800 812 660, by sending an email confirmation to one@nespresso.com or using the “Cancel” button in “My Account”.

NESPRESSO MACHINE SUBSCRIPTION PLAN TERMS AND CONDITIONS

1. How much is it?

You will purchase a Nespresso coffee machine for a nominal fee of €1 and the amount you pay will vary depending on the subscription plan you select.

2. When are payments due?

The first monthly fee will be payable at the time you sign up to the plan. The monthly fee may be paid by Direct Debit or by debit/credit card. The subsequent monthly fees will be payable every month on the same day of the month as when your subscription was activated if you pay by credit/debit card. If you chose Direct Debit the fee will be taken on the same day of the month (+ 7 days).

3. What’s included in the Nespresso machine subscription plan?

You will purchase a Nespresso coffee machine for €1. Provided you pass our security and credit checks, the Nespresso machine that goes with your plan will be dispatched or handed to you (if purchased in a Nespresso Boutique) upon receipt of your first monthly fee in cleared funds. In return for the monthly fee included in your plan, you can regularly purchase Nespresso capsules, accessories or coffee machines, by using your Nespresso Credit as described below.

4. Nespresso Credit

Each month, you will receive a fixed amount of Nespresso Credit that you can use to purchase Nespresso coffee or accessories on Nespresso.com, by phone, or in our Nespresso Boutiques. The amount of Nespresso Credit you receive is equal to the monthly fee for the subscription plan. All the Nespresso Credit you are eligible for will be added to the Nespresso account that is linked to your Nespresso Account each month within 4 days of receipt of the monthly fee in cleared funds.

5. How long does the Nespresso machine subscription plan last?

The Nespresso machine subscription plan will go on for as long as you continue to make your monthly payments and the contract will continue to roll until cancelled. It can be terminated by contacting our Customer Relationship Centre on 1800 812 660 or sending an email confirmation to one@nespresso.com at any time after the initial 24 months without any penalties for you or using the “Cancel” button in “My Account”. See Paragraph 7 below for more details.

6. Cooling off period

You have the right to change your mind and cancel your plan, without giving any reason, within 14 days of the day your Plan (or that of a person nominated by you) being activated (the “Cooling Off Period”). You also have the right to change your mind and return your unused machine without giving any reason, within 14 days of the day your subscription (or that of a person nominated by you) being activated. To exercise this right, you must inform us of your decision by a clear statement during the Cooling Off Period. You can contact our Customer Relationship Centre on 1800 812 660, or email one@nespresso.com. If you cancel your Plan during the Cooling Off Period, we will repay to you all payments received from you, including delivery charges (except for supplementary costs arising if you chose a type of delivery other than our least expensive standard delivery). We will repay you using the same method of payment as you used to pay us. You will not incur any fees as a result of the repayment. You must send back, or hand over to us, the unused Nespresso machine and any capsules that you have received, or that were in transit at the time you notified us that you were exercising your right to cancel. We will make the repayment without undue delay, and in any event no later than 14 days after we have received the Nespresso machine and any capsules back from you, or, if earlier, 14 days after you provide evidence that you have returned them. If you cancel before you have received the Nespresso machine or any capsules, we will repay you within 14 days of the date you inform us that you are cancelling the Nespresso subscription plan. We may withhold repayment until we have received the unused Nespresso machine and any capsules back from you. If you return your machine, any Nespresso Credit that you received each month for the purchase of a Nespresso machine subscription will also stop.

7. Cancellation Penalties

If you have purchased a machine as part of your Plan and wish to terminate your Plan before the end of the initial 24 month Term, you may do so by contacting our Customer Relationship Centre on 1800 812 660, or by visiting a Nespresso Boutique, or by emailing one@nespresso.com . If you terminate before you have paid all 24 Monthly Fees, you will be required to pay a Termination Fee. The Termination Fee will be the appropriate Termination Fee for your selected Nespresso subscription plan (which is €70 for the €20 Plan, €110 for the €25 Plan, €140 for the €30 Plan, €160 for the €35 Plan, €200 for the €45 Plan, €350 for the €55 Plan and €550 for the €70 Plan). You will not be entitled to a refund for any Monthly Fees already paid at the date of termination. This does not affect your statutory right to cancel your Plan or return your unused Nespresso machine within 14 days of the Plans activation or receipt of the Nespresso machine.

BOX SUBSCRIPTION PLAN TERMS AND CONDITIONSs

1. How much is it?

The fee will be equal to the subscription plan you select and will be fixed on a monthly basis.

2. Where can I purchase a Nespresso subscription box plan?

The plan can be purchased in selected trade partners’ retail stores, however not via Nespresso.com or Nespresso Boutiques.

3. How do I redeem the code in my box?

When you purchase your subscription box, you will receive a unique redeemable code inside. You will connect to nespresso.com/coffee-subscription-box and then you can use the redeemable code towards the payment of the first monthly fee. You will have to pay a one-time validation fee of €1 at the checkout which will be refunded to you in Nespresso Credit.

4. What else do I need to know about the online process?

You will be asked to confirm your acceptance of the Terms and Conditions and Privacy Policy. Once your plan is activated and the Nespresso Credit is added to your account you will receive a confirmation email.

5. When are payments due?

Your first monthly fee will appear as Nespresso credit on your account as soon as your subscription is activated online. The subsequent monthly fees will be payable every month on the same day of the month as when your subscription was activated. The monthly fees are to be paid by credit/debit card.

6. What’s included in the Nespresso box subscription plan?

By purchasing a box coffee subscription plan, you will receive an equal amount in Nespresso Credit as soon as your subscription is activated online. As a benefit for subscribing an additional 10% Nespresso Credit will be added to your account. A minimum order of 50 capsules is required for delivered orders (placed via nespresso.com, Nespresso App or Nespresso Customer Relationship Centre on 1800 812 660). Nespresso Subscription Plan also includes free delivery on all coffee orders of 50 capsules or more. However, if an order is placed for accessories or Food & Bites only (with no coffee purchased) a delivery charge may be applicable.

7. Nespresso Credit

Each month, you will receive a fixed amount of Nespresso Credit that you can use to purchase Nespresso coffee or accessories on nespresso.com, by phone, or in our Nespresso Boutiques. The amount of Nespresso Credit you receive is equal to the monthly fee for the subscription plan. N.B. Nespresso Credit cannot be redeemed in our trade partners’ retail stores and must be used at one of the Nespresso Direct Channels as listed above. All the Nespresso Credit you are eligible for will be added to the Nespresso Account that is linked to your Nespresso Subscription each month within 4 days of receipt of the monthly fee in cleared funds.

8. How long does the Nespresso box subscription plan last?

The Nespresso box subscription plan will go on for as long as you continue to make your monthly payments and the contract will continue to roll until cancelled. It can be terminated by contacting our Customer Relationship Centre on 1800 812 660, by sending an email confirmation to one@nespresso.com or using the “Cancel” button in “My Account”.

9. Return of the box

If the box is returned, then a refund can only be provided if the seal is not broken. In the event that the seal is broken, a refund will not be given.

NESPRESSO PLUS (MACHINE) SUBSCRIPTION PLAN TERMS AND CONDITIONS

1. How much is it?

You will purchase a Nespresso coffee machine for a discounted fee and the amount you pay will vary depending on the subscription plan you select.

2. When are payments due?

The first monthly fee and discounted price of machine will be payable at the time you sign up to the plan. The monthly fee may be paid by Direct Debit or by debit/credit card. The subsequent monthly fees will be payable every month on the same day of the month as when your subscription was activated if you pay by credit/debit card. If you chose Direct Debit the fee will be taken on the same day of the month (+ 7 days).

3. What’s included in the Nespresso Plus machine subscription plan?

You will purchase a Nespresso coffee machine for a discounted fee. Provided you pass our security and credit checks, the Nespresso machine that goes with your plan will be dispatched or handed to you (if purchased in a Nespresso Boutique) upon receipt of your first monthly fee in cleared funds. In return for the monthly fee included in your plan, you can regularly purchase Nespresso capsules, accessories or coffee machines, by using your Nespresso Credit as described below. The consumption levels we recommend on our website and in our advertisements are based on estimates.

4. Nespresso Credit

Each month, you will receive a fixed amount of Nespresso Credit that you can use to purchase Nespresso coffee or accessories on Nespresso.com, by phone, or in our Nespresso Boutiques. The amount of Nespresso Credit you receive is equal to the monthly fee for the subscription plan. All the Nespresso Credit you are eligible for will be added to the Nespresso account that is linked to your Nespresso Account each month within 4 days of receipt of the monthly fee in cleared funds.

5. How long does the Nespresso Plus machine subscription plan last?

The Nespresso Plus machine subscription plan will go on for as long as you continue to make your monthly payments and the contract will continue to roll until cancelled. It can be terminated by contacting our Customer Relationship Centre on 1800 812 660 or sending an email confirmation to one@nespresso.com at any time.

6. Cooling off period

You have the right to change your mind and cancel your plan, without giving any reason, within 14 days of the day your Plan (or that of a person nominated by you) being activated (the “Cooling Off Period”). You also have the right to change your mind and return your unused machine without giving any reason, within 14 days of the day your subscription (or that of a person nominated by you) being activated. To exercise this right, you must inform us of your decision by a clear statement during the Cooling Off Period. You can contact our Customer Relationship Centre on 1800 812 660, or email one@nespresso.com. If you cancel your Plan during the Cooling Off Period, we will repay to you all payments received from you, including delivery charges (except for supplementary costs arising if you chose a type of delivery other than our least expensive standard delivery). We will repay you using the same method of payment as you used to pay us. You will not incur any fees as a result of the repayment. You must send back, or hand over to us, the unused Nespresso machine and any capsules that you have received, or that were in transit at the time you notified us that you were exercising your right to cancel. We will make the repayment without undue delay, and in any event no later than 14 days after we have received the Nespresso machine and any capsules back from you, or, if earlier, 14 days after you provide evidence that you have returned them. If you cancel before you have received the Nespresso machine or any capsules, we will repay you within 14 days of the date you inform us that you are cancelling the Nespresso subscription plan. We may withhold repayment until we have received the unused Nespresso machine and any capsules back from you. If you return your machine, any Nespresso Credit that you received each month for the purchase of a Nespresso machine subscription will also stop.

NESPRESSO PLUS (COFFEE) SUBSCRIPTION PLAN (CREDIT) TERMS AND CONDITIONS

1. How much is it?

The amount you pay will vary depending on the subscription plan you select and will be fixed on a monthly basis.

2. When are payments due?

The first monthly fee is due at the time you sign up to the Nespresso subscription plan. The monthly fee is to be paid by credit/debit card. The subsequent monthly fees will be payable every month on the same day of the month as when your subscription was activated if you pay by credit/debit card. If you chose Direct Debit the fee will be taken on the same day of the month (+ 7 days).

3. What’s included in the Nespresso coffee subscription plan?

You will receive monthly credit equal to the fee you pay. In addition, as a benefit for subscribing, you will also receive a complimentary sleeve tailored to your coffee preference with each order (max monthly) of 70 capsules. In return for the monthly fee, you can regularly select Nespresso capsules, accessories or coffee machines, which you can purchase using your Nespresso Credit as described below. A minimum order of 50 capsules is required for delivered orders (placed via nespresso.com, Nespresso App or Nespresso Customer Relationship Centre on 1800 812 660 (ROI). Nespresso Subscription Plan also includes free delivery on all coffee orders of 50 capsules or more. However, if an order is placed for accessories or Food & Bites only (with no coffee purchased) a delivery charge may be applicable. The consumption levels we recommend on our website and in our advertisements are based on estimates.

4. Nespresso Credit

You will receive monthly credit equal to the fee you pay. In addition, as a benefit for subscribing, you will receive a complimentary sleeve tailored to your coffee preference for every 70 capsules ordered (cumulative benefit). All the Nespresso Credit you are eligible for will be added to the Nespresso Account that is linked to your Nespresso Subscription each month within 4 days of receipt of the monthly fee in cleared funds.

5. How long does the Nespresso Plus coffee subscription plan last?

The Nespresso Plus coffee subscription plan can be cancelled at any time with no charge to you. It can be terminated by contacting our Customer Relationship Centre on 1800 812 660, by sending an email confirmation to one@nespresso.com or using the “Cancel” button in “My Account”.

NESPRESSO PLUS (COFFEE) SUBSCRIPTION PLAN (Auto-Delivery) TERMS AND CONDITIONS

Nespresso Plus Coffee Auto-Delivery allows you to reorder and pay for your Nespresso capsules and selected accessories automatically based on a chosen frequency

1. How much is it?

The amount you pay will vary depending on the products you select

2. When are payments due?

Payments shall be made by credit card. All recurrent orders will be billed to your credit card on the day of shipment.

In the event that your credit card cannot be charged, Nespresso will place your order on hold and send you a notification that the payment could not be executed. Your order will be shipped upon receipt of your payment.

3. What’s included in the Nespresso coffee subscription plan?

As a benefit for subscribing, you will receive a complimentary sleeve tailored to your coffee preference for every 70 capsules ordered (cumulative benefit). You can select Nespresso capsules from within the checkout. A minimum order of 50 capsules is required for delivered orders (placed via nespresso.com, Nespresso App or Nespresso Customer Relationship Centre on 0800 442 442 (UK)).1800 812 660) Nespresso Subscription Plan also includes free delivery on all coffee orders of 50 capsules or more. However, if an order is placed for accessories or Food & Bites only (with no coffee purchased) a delivery charge may be applicable. The consumption levels we recommend on our website and in our advertisements are based on estimates.

1. Acceptance and Modification of the Terms of Use

1.1 Your access and use of the websites (the “Websites”) of Nestlé Nespresso S.A. (“Nespresso”), which includes Nespresso’s affiliated companies, are governed by the present terms of use (the “Terms of Use”). By accessing, browsing and using our Websites you acknowledge that you have read, understood and accepted, without reserve, these Terms of Use, as modified from time to time by us.

1.2 If we decide to modify our Terms of Use, we will post a new dated version on our Websites. Therefore, we invite you to consult these Terms of Use from time to time in order to familiarise yourself with any changes.

2. Copyright and Intellectual Property

2.1 The content of our Websites and namely but not exclusively the texts, marks, logos, diagrams, photographs, videos, sounds, music, layout, designs, know-how, technologies, products, and processes are the property of Nespresso or its affiliated companies or are used with the authorisation of the owners, and accordingly are protected by copyright, trademarks, patents and all other intellectual or industrial property rights which exist under applicable law.

2.2 Except as provided in Section 3 hereinafter, nothing contained on our Websites shall be interpreted or construed as granting you a licence or a right to use any such content of our Websites.

3. Use of the Websites

3.1 You may download, display or print the content of our Websites solely for personal, non-commercial use, thereby retaining and reproducing each and every copyright notice or other proprietary rights notice contained in any information or other material you download. Any other use, including the reproduction, modification, distribution, transmission, or broadcast of the content of the Websites, in whole or in part and by any means, is strictly prohibited, except upon prior written consent of Nespresso.

3.2 Nespresso neither warrants nor represents that your use of any content displayed on its Websites will not infringe rights of third parties.

4. Information Deemed Non-Confidential

4.1 Any personally identifying data and information that you may send via the Internet to our Websites are protected and treated according to our Privacy Policy. Nespresso invites you to read such Privacy Policy carefully before providing us with any such personally identifying data and information.

4.2 Any other information or material communicated to Nespresso through the Internet, by electronic mail or otherwise, including any data, questions, comments, suggestions, ideas, graphics or the like, are and will be treated as non-confidential and non-proprietary. Anything you transmit or post becomes the property of Nespresso and may be freely used for any purpose, including, but not limited to, reproduction, disclosure, transmission, publication, broadcast and posting. Specifically, Nespresso is free to use any ideas, concepts, know-how, or techniques contained in any such communication you send to the Websites for any purpose whatsoever, including, but not limited to, developing, manufacturing, advertising and marketing products using such information. Any such use is without compensation to those providing the information, nor anyone else.

4.3 By submitting information, you are warranting that you own the material/content submitted, that it is not defamatory, and that Nespresso’s use will not violate any third party’s rights. Nespresso is under no obligation to use the information provided.

5. Disclaimer of Warranties

5.1 WITHOUT PREJUDICE TO SECTION 6 HEREINAFTER, ANY MATERIAL, INFORMATION AND ALL THAT YOU FIND ON THE WEBSITES ARE FURNISHED TO YOU “AS IS”, IN FUNCTION OF THEIR AVAILABILITY, AND WITHOUT GUARANTY OF ANY SORT, EXPRESS OR IMPLIED, INCLUDING, AMONG OTHERS, THE IMPLIED WARRANTY OF MERCHANTIBILITY, OR FITNESS FOR ANY PARTICULAR PURPOSE.

5.2 NESPRESSO DOES NOT GUARANTEE THAT ITS WEBSITES OR THEIR CONTENT WILL CORRESPOND TO YOUR EXPECTATIONS, WILL NOT BE INTERRUPTED, TIMELY, SECURE AND FREE OF ERROR.

5.3 SOME JURISDICTION MAY NOT ALLOW CERTAIN LIMITATIONS OF WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

5.4 Any advice or information, be it oral or written, obtained from Nespresso or during the use of services made available on the Sites, shall not give rise to any guarantees which are not expressly provided for in the present Terms of Use.

6. Limitation of Liability

6.1 You access, use, browse and navigate on our Websites at your own risk and peril.

6.2 YOU RECOGNISE AND ACCEPT THAT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE REGULATIONS, NEITHER NESPRESSO, ANY OF ITS AFFILIATED COMPANIES, NOR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING OR DELIVERING THE WEBSITES, MAY BE HELD LIABLE FOR ANY DIRECT, INDIRECT, OR CONSEQUENTIAL DAMAGES, ANY INJURY TO REPUTATION, COSTS, LOSSES, DECREASE IN TURNOVER OR PROFITS OR LIABILITIES OF ANY NATURE WHATSOEVER (EVEN IF THE ADVENT OF SUCH DAMAGE WAS KNOWN OR COULD HAVE BEEN KNOWN BY NESPRESSO), CAPABLE OF ARISING FROM YOUR ACCESS TO, OR USE OF, OR ON THE CONTRARY THE IMPOSSIBILITY TO USE, THE WEBSITES OR THEIR CONTENT.

6.3 ALL MATERIALS WHICH ARE DOWNLOADED OR OBTAINED BY ANY OTHER MANNER DURING THE USE OF OUR WEBSITES ARE AT YOUR OWN RISK AND PERIL. Nespresso assumes no liability for any damage or virus which could affect your computer equipment or other property by reason of your access to, use or downloading of any material from its Websites or for any illegal intrusion or intervention in the IT systems.

6.4 Nespresso reserves the right to interrupt or discontinue any or all of the functionality of its Websites. Nespresso accepts no responsibility or liability whatsoever for any interruption or discontinuance of any or all functionality of its Websites resulting from actions or omissions of Nespresso or any third party.

7. Change of Information

The content of our Websites may contain inaccuracies or errors. Nespresso reserves the right to make changes, corrections and/or improvements to such content any time without prior notice but does not assume any responsibility to do so.

8. Availability of Products / Services

Our Websites may contain information on Nespresso’s worldwide products and services, not all of which are available in every location. A reference to a Nespresso product or service on the Websites does not imply that such product or service is or will be available at your location.

9. Links

9.1 As a service to our visitors, our Websites may contain hypertext links leading to other websites that are not operated or controlled by Nespresso. Nespresso shall not be considered as responsible for these sites and declines all responsibility and liability in relation to their content, legality, accuracy or functions.

9.2 The creation of any hyperlink to our Websites is prohibited without prior written consent of Nespresso.

10. Miscellaneous

10.1 The present Terms of Use embody the entire agreement concluded between Nespresso and yourself concerning the access and the use of the Websites and their content. Any other terms or conditions issued by Nespresso and governing its relations with you, in particular relating to any service or purchase of product, shall supplement the Terms of Use; in the event of any inconsistency between them, the other terms or conditions shall prevail over these Terms of Use.

10.2 The fact that Nespresso tolerates a violation by yourself of one of the obligations set out in the Terms of Use, or does not enforce a right attributed to it thereunder or under the law shall not be construed as a waiver by it to invoke and enforce its rights.

10.3 In the event that any provision of the Terms of Use is considered to be illegal by law or regulation, existing or future, or by a court ruling, then such provision shall be considered as stricken, all other provisions of the Terms of Use maintaining full force and effect between yourself and Nespresso.

10.4 The headings of the provisions of the Terms of Use are for convenience alone and shall not alter or modify the terms and conditions in any manner.
 

Nestlé Nespresso S.A.
11/2005
© 2003 Nestlé Nespresso S.A. All rights reserved.

Nespresso PRELOVED is a machine refurbishment programme that is offered to our active members as a quick and efficient alternative to the back to base repair service. Nespresso PRELOVED machines are refurbished at our fully trained and authorised repair centre(s) in order to maintain a high standard of quality. Nespresso PRELOVED is offered as a alternate service to our existing After Sales offering and does not affect your consumer rights. You can still opt for a traditional repair option as stipulated under sections 4.5 and 4.6 of the Nespresso General Conditions of Sale. If you take a Nespresso PRELOVED machine you will retain the unexpired portion (up to 3 years) OR 6 months of Nespresso Limited Repair Warranty – whichever is greater. Stock of Nespresso PRELOVED models is subject to availability and may be limited due to the refurbishment nature of the service. You will be asked to keep your removeable machine components (water tank, drip tray etc) as part of our commitment to sustainability and these will be useable on your Nespresso PRELOVED machine - unless otherwise stated by the Agent you speak to. In the case of needing alternate parts, Nespresso will replace the items for you. You may be offered an alternate branded or coloured item which you can accept or decline as you choose. Should we not have suitable stock of Nespresso PRELOVED machines to suit your needs you will be directed to the traditional repair option whereby you may opt to take a Loan Machine (subject to availability) until your machine is repaired. Should you be unhappy with your Nespresso PRELOVED machine, please contact our Customer Relationship Centre on 0800 442 442 (UK Freephone) for advice and assistance.

FULL TERMS AND CONDITIONS

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information.

Nespresso takes data protection seriously. By participating in this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. This promotion is open to specially selected Nespresso Plus Credit and Auto-Delivery Subscribers only residing in the UK, CI, IoM & ROI, aged 18 or over only. Excludes employees and their immediate families of Nestlé S.A. and Nespresso, its agents or anyone professionally connected to the promotion.

2. The offer is available to qualifying Nespresso Plus Credit and Auto-Delivery Subscribers who place an order for at least 70 capsules in a single transaction via one of the following Nespresso direct channels; the Nespresso Customer Call Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), on-line at www.nespresso.com, in a Nespresso Boutique, or via the Nespresso App. Qualifying subscribers may use the offer as many times as they choose, until further notice. One free sleeve will automatically be applied to each qualifying order. The complimentary sleeve will vary each month and will be pre-selected by Nespresso. Offer not available via any other retail outlets or Nespresso Micro Boutiques.

3. The promotion only applies to orders placed for the number of capsules from Nespresso direct channels as stated in the promotional email and cannot be applied retrospectively.

4. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to make more than one valid claim by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the Terms and Conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the Terms and Conditions.

5. How to claim:

Via Customer Call Centre

- Qualifying Nespresso Plus Credit Subscribers are required to call the Customer Call Centre to place their order with a Coffee Specialist for the required number of capsules during the promotional dates. The offer will be applied automatically. Auto-Delivery subscribers who will receive the complimentary sleeve automatically with their next order when they order the required number of capsules.

Via www.nespresso.com or via Nespresso App

- Qualifying Nespresso Plus Credit Subscribers are required to log into their account during the stated promotional period and add the required number of capsules to their basket. Auto-Delivery subscribers who will receive the complimentary sleeve automatically with their next order when they order the required number of capsules.

Via Nespresso Boutique

- Qualifying Nespresso Plus Credit Subscribers who visit their local Nespresso Boutique (including Self-Serve Tills) during the stated promotional period and purchase the required number of capsules will qualify for the offer.

In the event of out of stock of the stated items, or unforeseen circumstances that cause the stated item to be unavailable, Nespresso reserve the right to auto substitute an alternative gift of equal or greater value.

6. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the Nespresso Member to ensure the integrity of the promotion.

7. Participants will receive the offer for every qualifying purchase of at least 70 capsules purchased in a single transaction. The offer may be used cumulatively for each 70 qualifying sleeves purchased i.e. If 140 caps are purchased in a single transaction, two (2) free sleeves will be added to the order, if 1400 capsules are purchased in a single transaction, 20 free sleeves will be added, and so on. The offer will remain open until further notice. In the event of the offer coming to an end, Nespresso will advise qualifying subscribers via email within 30 days of the final claim date. The offer cannot be used in conjunction with any other offer and is not available via any other retail outlets or Nespresso Micro Boutiques. Nespresso does not accept responsibility for any communications line failure, regardless of cause, or inaccessibility or unavailability of the internet.

8. Those making claims on behalf of a company or business must be authorised to do so.

9. If a participant returns their capsules within 14 days, the offer of the complimentary sleeve(s) gift will become void.

10. All Nespresso products are subject to availability.

11. Data Protection: Nespresso will only use the personal details supplied for the administration of this promotion and no other purpose, unless we have your consent/you have opted-in to receive future marketing communications. Your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. Click here for the Promoter’s Privacy Policy https://www.nespresso.com/uk/en/pages/legal . By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: Ukcrc.General@nespresso.com .

12. If any of these clauses should be determined to be illegal, invalid, or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.

13. The Promotion and these Terms and Conditions will be governed by the laws of the participating country but any disputes as to the meaning of these Terms and Conditions will be subject to the exclusive jurisdiction of the participant’s local courts.

14. In the event of circumstances outside the reasonable control of the Promoter, or otherwise where fraud, abuse, and/or an error (human or computer) affects or could affect the proper operation of this promotion, and only where circumstances make this unavoidable, the Promoter reserves the right to cancel or amend the promotion or these Terms and Conditions, at any stage, but will always endeavour to minimize the effect to participants in order to avoid undue disappointment.

For further information regarding this offer, please contact the Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI).

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick, RH6 0PA

FULL TERMS AND CONDITIONS

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information.

The Promoter takes data protection seriously. By entering this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. This promotion is open to specially selected Nespresso Members residing in the UK, Channel Islands, Isle of Man and Republic of Ireland, aged 18 or over only. Excludes employees and their immediate families of Nestlé S.A. and Nespresso, its agents or anyone professionally connected to the promotion.

2. The offer is available to qualifying participants who purchase the required number and type of Nespresso capsules in a single transaction, as stated in their email, from one of the Nespresso direct channels, including the Nespresso Customer Call Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), on-line at www.nespresso.com, via the Nespresso App, or a Nespresso Boutique between 21.03.23 and 23:59 on 02.04.23 (or boutique closing time). Offer not available via any other retail outlets or via Nespresso Micro Boutiques/Nespresso Self Service Tills. The offer will end at 23:59 on 02.04.23, or when all allocated stock of the advertised item(s) has been depleted, whichever is sooner.

3. The offer is limited to one offer per qualifying Nespresso Member. The promotion only applies to orders placed for the number and type of Nespresso capsules as stated in the promotional email at participating channels during the stated promotional period and cannot be applied retrospectively.

4. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to make more than one claim by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the Terms and Conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the Terms and Conditions.

5. How to claim:

Via Customer Call Centre

- Qualifying Nespresso Members are required to call the Customer Call Centre to place their order with a Coffee Specialist for the required number and type of Nespresso capsules during the promotional dates.

- The offer will be added automatically when the correct number and type of capsules are purchased within the stated promotional period, subject to availability, whilst stocks last.

Via www.nespresso.com or Nespresso App

- Qualifying Nespresso Members are required to log into their account and add the required number and type of Nespresso capsules to their basket.

- The offer will be added automatically when the correct number and type of capsules are purchased within the stated promotional period, subject to availability, whilst stocks last.

Via Nespresso Boutique

- Qualifying Nespresso Members must visit their local Nespresso Boutique, purchase the required number and type of Nespresso capsules as outlined in the promotion email.

- The offer will be added automatically when the correct number and type of capsules are purchased within the stated promotional period, subject to availability, whilst stocks last.

6. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the Nespresso Member to ensure the integrity of the promotion.

7. Only completed purchases made by no later than 23:59 on 02.04.23 will qualify for the offer. The complimentary gifts are subject to availability, while stocks last. The offer will end at 23:59 on 02.04.23, or when all allocated stock of the advertised item(s) has been depleted, whichever is sooner. Nespresso does not accept responsibility for any late applications or any communications line failure, regardless of cause, or inaccessibility or unavailability of the internet.

8. Those making claims on behalf of a company or business must be authorised to do so.

9. If a participant returns their qualifying capsules within 14 days of the purchase date, their ability to claim the complimentary gift(s) will become null and void. If the complimentary gift(s) has already been dispatched, these must be returned unused and in their original packaging within 14 days of receipt at the participant’s own cost.

10. All Nespresso products are subject to availability.

11. Data Protection: The Promoter will only use the personal details supplied for the administration of the promotion and the auditing of orders where necessary and for no other purpose unless we have your consent and you have opted-in to receive future marketing communications. As part of this promotion, if you are not opted-in into our general marketing email, you may still receive emails/messages for this promotion only to let you know if there are any issues with your order. Otherwise, your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR). Click here for the Promoter’s Privacy Policy https://www.nespresso.com/uk/en/pages/legal. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: UKI.Dataprotection@uk.nestle.com. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. For the purpose of this promotion, requests to delete personal data can only be actioned after the promotion has concluded.

For further information regarding this offer, please contact the Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI).

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick, RH6 0PA

FULL TERMS AND CONDITIONS

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information.

Nespresso takes data protection seriously. By entering this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. Open to Nespresso Professional customers (new and existing) in UK, CI, IoM & ROI. Excludes employees and their immediate families of Nestlé SA, Nespresso, its agents, or anyone professionally connected to the promotion.

2. Participants can purchase a qualifying Vertuo POP machine (any model/colour subject to stock availability) for £49/€49 and get 50 pre-selected capsules and a Nomad Travel Mug (Ref: 123600) free between 14.02.23 and 23:59 on 31.05.31 when they use the special promotional code provided by their Account Manager at checkout. Subject to availability, while stocks of qualifying machines last.

3. All orders must be placed via https://www.nespresso.com/uk/en/offers/work-from-home-promotion (UK), or https://www.nespresso.com/ie/en/offers/work-from-home-promotion (ROI) to qualify for the offer. The offer is not available via any other retailer. Qualifying Nespresso Members are required to add the specially priced Nespresso Vertuo POP machine to their basket and use the exclusive promotional code at checkout. The complimentary gifts will be added automatically when the qualifying items are purchased and the promocode used. Participants who are not already Nespresso Members will be required to register to qualify for the offer. Participants will qualify for a maximum of one specially priced Vertuo POP machine and set of promotional gifts throughout the duration of the stated promotional period. The offer will be added automatically at checkout. Any additional purchases made during the promotional period, or purchases made outside of the promotional dates, will not qualify for the offer. The offer cannot be applied retrospectively.

4. No cash or other alternative available in lieu of the discount and/or promotional gifts, except in the event of circumstances beyond its control, Nespresso reserve the right to offer an alternative item of equal value.

5. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities, attempting to use promotional codes not intended for this promotion, or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the Terms and Conditions.

6. In the event of circumstances outside its reasonable control and only where circumstances make this unavoidable, Nespresso reserves the right to cancel or amend the promotion or these Terms and Conditions at any stage but will always endeavour to minimize the effect to participants in order to avoid undue disappointment. In the event of circumstances outside its control Nespresso reserve the right to offer alternative items of equal or greater value at any time during the promotional period.

7. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the participant to ensure the integrity of the promotion.

8. Those ordering and making claims on behalf of a company or business must be authorised to do so.

9. This Promotion cannot be used in conjunction with any other Nespresso promotion, offer or discount.

10. Data Protection: Nespresso will only use the personal details supplied for the administration of this promotion and no other purpose, unless we have your consent/you have opted-in to receive future marketing communications. Your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. Click here for the Promoter’s Privacy Policy https://www.nespresso.com/uk/en/legal (UK), or https://www.nespresso.com/ie/en/legal (ROI). By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. You can request access to

your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: Ukcrc.General@nespresso.com

RECEIVE A SURPRISE GIFT WITH YOUR NEXT SCHEDULED DELIVERY*

Offer runs for Recurring Orders delivered between 06.03.23 and 30.04.23. Available to existing Nespresso Recurring Order customers only. T&Cs apply. See below for details. [THIS COPY TO APPEAR IMMEDIATELY BELOW THE ‘ORDER NOW’ BUTTON]

*Abridged Terms and Conditions: Open to UK, CI, IoM & ROI, 18+ existing Nespresso Recurring Order customers members only who have a Recurring Order in place up to at least 05.03.23, when a Recurring Order is delivered between 06.03.23 and 30.04.23. This offer is linked to participants’ Nespresso Recurring Order customers and can only be redeemed once. The mystery gift cannot be exchanged for cash and is not available via any other route or retailer. Not valid in conjunction with any other offer. Offer cannot be claimed via Nespresso Micro Boutiques. For further details of how to claim, and full terms and conditions, visit Nespresso.com.

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick RH6 0PA

FULL TERMS AND CONDITIONS

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information.

Nespresso takes data protection seriously. By participating in this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. This promotion is open to existing Nespresso Recurring Order customers only residing in the UK, CI, IoM & ROI, aged 18 or over, who have a Recurring Order in place up at least up to 05.03.23 and a delivery between 06.03.23 and 30.04.23. Excludes employees and their immediate families of Nestlé S.A. and Nespresso, its agents or anyone professionally connected to the promotion.

2. The offer is available to qualifying participants who have an existing Recurring Order customer with a Recurring Order set up at least up to 05.03.23 for delivery between 06.03.23 and 23:59 on 30.04.23. The offer consists of one free gift per existing Nespresso Recurring Order customer and has an approximate value of £6 at RRP. The offer is not available via any other retail outlets.

3. The offer is limited to one offer per qualifying Nespresso Recurring Order customer. The promotion only applies to orders placed for the number of capsules from Nespresso direct channels on the dates stated in the promotional email and cannot be applied retrospectively.

4. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to make more than one valid claim by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the Terms and Conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the Terms and Conditions.

5. How to claim:

Qualifying existing Nespresso Recurring Order customers who have a delivery scheduled from 06.03.23 to 30.04.23 will automatically receive the complimentary mystery gift. The offer will be added to their delivery.

N.B. Mystery Gifts may differ, but all will be of a similar type and value, subject to availability.

6. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the Nespresso Member to ensure the integrity of the promotion.

7. Only deliveries made by no later than 23:59 on 30.04.23 will be eligible for the offer. Nespresso does not accept responsibility for any late applications or any communications line failure, regardless of cause, or inaccessibility or unavailability of the internet.

8. Those making claims on behalf of a company or business must be authorised to do so.

9. If a participant cancels their Recurring Order, the offer of the complimentary gift will become void.

10. All Nespresso products are subject to availability.

11. Data Protection: Nespresso will only use the personal details supplied for the administration of this promotion and no other purpose, unless we have your consent/you have opted-in to receive future marketing communications. Your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. Click here for the Promoter’s Privacy Policy https://www.nespresso.com/uk/en/pages/legal . By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: Ukcrc.General@nespresso.com .

For further information regarding this offer, please contact the Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI).

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick, RH6 0P0A

ACTIVATE A NESPRESSO PLUS AUTO-DELIVERY SUBSCRIPTION FOR 50 OR MORE CAPSULES BETWEEN 06.03.23 AND 31.03.23 AND GET £15/€15 OFF EACH OF YOUR FIRST 3 ORDERS (WORTH £45 IN TOTAL).

*Abridged Terms and Conditions: Open to UK, CI, IoM & ROI, 18+ residents who activate a Nespresso Plus Auto-Delivery Subscription for 50 or more capsules between 06.03.23 and 23:59 on 31.03.23. This offer is linked to participants’ Nespresso Member number and can only be redeemed once. The discount of £15/€15 will be deducted from the first three orders when the promotional code: JOININ is applied during the set-up process. In the event of the subscription being cancelled before three orders have been placed, any remaining credit/discount will become null and void. The offer cannot be exchanged for cash and is not available via any other retailer. Not valid in conjunction with any other offer. Offer cannot be claimed via Nespresso Micro Boutiques. For further details of how to claim, and full terms and conditions, visit Nespresso.com.

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick RH6 0PA

FULL TERMS AND CONDITIONS

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information.

Nespresso takes data protection seriously. By participating in this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. This promotion is open to Nespresso customers residing in the UK, CI, IoM & ROI, aged 18 or over only. Excludes employees and their immediate families of Nestlé S.A. and Nespresso, its agents or anyone professionally connected to the promotion.

2. The offer is available to Nespresso customers who activate a Nespresso Plus Auto-Delivery Subscription between 06.03.23 and 23:59 on 31.03.23 via one of the following Nespresso direct channels; the Nespresso Customer Call Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), on-line at www.nespresso.com, in a Nespresso Boutique, or via the Nespresso App. Maximum one offer per qualifying participant. Offer not available via any other retail outlets or Nespresso Micro Boutiques.

3. The offer is limited to one offer per qualifying Nespresso customer. The promotion only applies to orders placed for the number of capsules from Nespresso direct channels from the date specified in the promotional email and cannot be applied retrospectively.

4. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to make more than one valid claim by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the Terms and Conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the Terms and Conditions.

5. How to claim:

Via Customer Call Centre

- Qualifying Nespresso customers are required to activate a Nespresso Plus Auto-Delivery Subscription between 06.03.23 and 23:59 on 31.03.23 by calling the Customer Call Centre to place their order with a Coffee Specialist for the required number of capsules during the promotional dates and quoting the promotional code JOININ. The offer will be applied automatically.

- The discount of £15/€15 will be applied to the order. The discount will be applied three times, for the first three (3) orders placed with a total value of £45 per person/account. The total offer can only be used once.

Via www.nespresso.com or via Nespresso App

- Qualifying Nespresso customers are required to activate a Nespresso Plus Auto-Delivery Subscription between 06.03.23 and 23:59 on 31.03.23 by visiting the website or App to place their order for the required number of capsules during the promotional dates and adding the promotional code JOININ. The offer will be applied automatically.

- The discount of £15/€15 will be applied to the order. The discount will be applied three times, for the first three (3) orders placed with a total value of £45 per person/account. The total offer can only be used once.

Via Nespresso Boutique

- Qualifying Nespresso customers who visit their local Nespresso Boutique during the stated promotional period and activate a Nespresso Plus Auto-Delivery Subscription with a minimum delivery order for 50 or more capsules and quote the promotional code: JOININ will qualify for the offer.

- The discount of £15/€15 will be applied to the order. The discount will be applied three times, for the first three (3) orders placed with a total value of £45 per person/account. The offer can only be used once.

6. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the Nespresso Member to ensure the integrity of the promotion.

7. Only completed transactions set up by 23:59 on 31.03.23 will be eligible for the offer. No one person may qualify for the offer more than once. Offer not available via any other retail outlets or Nespresso Micro Boutiques. Nespresso does not accept responsibility for any communications line failure, regardless of cause, or inaccessibility or unavailability of the internet.

8. Those making claims on behalf of a company or business must be authorised to do so.

9. If a participant returns their capsules within 14 days, the offer of the complimentary gift will become void.

10. All Nespresso products are subject to availability.

11. Data Protection: Nespresso will only use the personal details supplied for the administration of this promotion and no other purpose, unless we have your consent/you have opted-in to receive future marketing communications. Your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. Click here for the Promoter’s Privacy Policy https://www.nespresso.com/uk/en/pages/legal . By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: Ukcrc.General@nespresso.com .

12. If any of these clauses should be determined to be illegal, invalid, or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.

13. The Promotion and these Terms and Conditions will be governed by the laws of the participating country but any disputes as to the meaning of these Terms and Conditions will be subject to the exclusive jurisdiction of the participant’s local courts.

14. In the event of circumstances outside the reasonable control of the Promoter, or otherwise where fraud, abuse, and/or an error (human or computer) affects or could affect the proper operation of this promotion, and only where circumstances make this unavoidable, the Promoter reserves the right to cancel or amend the promotion or these Terms and Conditions, at any stage, but will always endeavour to minimize the effect to participants in order to avoid undue disappointment.

For further information regarding this offer, please contact the Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI).

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick, RH6 0PA

FULL TERMS AND CONDITIONS

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information.

Nespresso takes data protection seriously. By participating in this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. This promotion is open to specially selected Nespresso Members residing in the UK, CI, IoM, and ROI, aged 18 or over only. Excludes employees and their immediate families of Nestlé S.A. and Nespresso, its agents or anyone professionally connected to the promotion.

2. The offer is available to qualifying participants who purchase the required number of capsules, as stated in their email, from one of the Nespresso direct channels, including the Nespresso Customer Call Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), on-line at www.nespresso.com, or via the Nespresso App, or a Nespresso Boutique between the 14.02.23 and 05.03.23. The offer ends at 23:59 on 05.03.23. Offer not available via any other retail outlets or Nespresso self service tills.

3. The offer is limited to one offer per qualifying Nespresso Member. The promotion only applies to orders placed for the number of capsules as stated in the promotional email at participating channels during the stated promotional period and cannot be applied retrospectively.

4. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to make more than one valid claim by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the Terms and Conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the Terms and Conditions.

5. How to claim:

Via Customer Call Centre

- Qualifying Nespresso Members are required to call the Customer Call Centre to place their order with a Coffee Specialist for the required number of capsules during the promotional dates. The offer will be applied automatically.

- The value of the complimentary sleeves will be deducted from the basket at checkout.

Via www.nespresso.com

- Qualifying Nespresso Members are required to log into their account during the stated promotional period and add the required number of capsules to their basket;

- The value of the complimentary sleeves will be automatically deducted from the basket at checkout.

Via Nespresso Boutique

- Qualifying Nespresso Members must visit their local Nespresso Boutique, purchase the required number of capsules as outlined in the promotional email they received.

- The value of the complimentary sleeves will be deducted from the basket at checkout.

6. The credit will be applied based on Nespresso average cost per sleeve (Original Line or Vertuo Line, depending on the capsule type ordered/purchased).

7. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the Nespresso Member to ensure the integrity of the promotion.

8. Only complete purchases made by no later than 23:59 on 05.03.23 will be eligible. Nespresso does not accept responsibility for any late applications or any communications line failure, regardless of cause, or inaccessibility or unavailability of the internet.

9. Those making claims on behalf of a company or business must be authorised to do so.

10. If a participant returns their capsules within 14 days, the total value will be refunded at the rebate price.

11. All Nespresso products are subject to availability.

12. Data Protection: Nespresso will only use the personal details supplied for the administration of this promotion and no other purpose, unless we have your consent/you have opted-in to receive future marketing communications. Your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. Click here for the Promoter’s Privacy Policy https://www.nespresso.com/uk/en/pages/legal . By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: Ukcrc.General@nespresso.com .

For further information regarding this offer, please contact the Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI).

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick, RH6 0PA

FULL TERMS AND CONDITIONS DIRECTS AND TRADE COMBINED:

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information.

1. This promotion is open to all residents of the UK, Channel Islands, Isle of Man and Republic of Ireland, aged 18 or over and excludes employees and their immediate families of Nestle S.A. and Nespresso, its agents or anyone professionally connected to the promotion. Participants must register or be registered with Nespresso to qualify for the offer.

2. Applicants must have purchased any qualifying Nespresso Vertuo POP, Vertuo Plus, Vertuo Next, or Vertuo Manual machine, and register/be registered with Nespresso during the stated promotion period to qualify for the offer. The offer consists of 50 complimentary pre-selected capsules and is valid for purchases made by no later than 03.04.23 from Nespresso direct channels or by no later than 17.04.23 from participating retailers. Maximum of one offer per Nespresso Member regardless of channel used to purchase the qualifying machine.

The 50 complimentary capsules will be made up of a pre-selected Vertuo range chosen by Nespresso which cannot be changed/substituted for any other variants.

3. The stated Nespresso machine must be purchased between the stated dates directly from Nespresso by calling Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI), or at www.nespresso.com , or via the Nespresso App, or visiting a Nespresso Boutique where available. Maximum of one offer per machine purchased per Nespresso Member. Any additional machines purchased during the stated promotional period will not qualify for the offer. The qualifying Nespresso Coffee machine must be purchased in the UK, Channel Island, Isle of Man or Republic of Ireland.

OR

The stated Nespresso machine must be purchased between the stated dates from one of the associated Nespresso retail partners only. Maximum of one offer per machine purchased per Nespresso Member. Any additional machines purchased during the stated promotional period will not qualify for the offer. The qualifying Nespresso coffee machine must be purchased in the UK, Channel Island, Isle of Man or Republic of Ireland.

4. How to claim:

Via www.nespresso.com

- Qualifying Nespresso Members are required to add their machine to their basket. Participants who are not already Nespresso Members will be required to register to qualify for the offer;

- 50 complimentary pre-selected capsules will be delivered with the machine.

Via Nespresso Boutique

- Participants must visit their local Nespresso Boutique, register/be registered with Nespresso, and purchase the required Nespresso machine during the stated promotional dates. Participants should check their local Nespresso Boutique opening days and times, as these may vary www.nespresso.com/uk/en/store-locator.

- 50 complimentary pre-selected capsules will be given with the machine.

Via Customer Call Centre

- Qualifying Nespresso Members are required to call the Customer Call Centre to place their order for any of the qualifying Vertuo machines with a Coffee Specialist during the stated promotional dates. Participants who are not already Nespresso Members must register to qualify for the offer;

- 50 complimentary pre-selected capsules will be delivered with the machine.

All qualifying claims for this offer, regardless of which Nespresso direct channel used, must be received by no later than 23:59 on 03.04.23, or boutique closing time on that date.

Via a participating retailer

- Customers must visit the promotional website at: www.nespresso.com/ukpromotion/ (UK) or www.nespresso.com/roipromotion (ROI), complete an application form with their first name, last name, email address, residential address and daytime phone number, machine serial number (which can be found on the drip tray), and upload a photo of their qualifying till receipt showing the purchase of one of the specified Nespresso machines made between 01.02.23 and 03.04.23. Photos must clearly show the name of the store where the machine was purchased, the date purchased and the itemised machine details. Blurred, out-of-focus or photos where the till receipt is illegible will not be accepted. Maximum one offer per Nespresso Member. Any additional machines purchased during the stated promotional period will not qualify for the offer.

All qualifying claims for the complimentary gift for purchases made via participating retailers must be received by no later than 23:59 on 17.04.23.

5. The free Nespresso items are subject to stock availability and Nespresso reserve the right to supplement this offer with alternative items of equivalent value in the event of unforeseen circumstances or out of stock. No cash alternative will be available in lieu of the stated items.

6. This promotion cannot be used in conjunction with any other Nespresso promotion, offer or discount including Nespresso Plus Machine Subscription.

7. Nespresso reserves the right at its sole discretion to disqualify any individual found to be tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive.

8. Those making claims on behalf of a company or business must be authorised to do so.

9. If a participant returns their machine within 14 days, or the order cancelled, their ability to claim the free items will become null and void. If the complimentary items have already been dispatched, these must be returned unused and in their original packaging within 14 days at the participant’s own cost.

10. All Nespresso products are subject to availability. For further information regarding this offer, please contact Nespresso on Freephone 0800 442 442 (UK)/ 1800 812 660 (ROI).

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick, RH6 0PA

Add 60 capsules to your basket and pay for 50 or add 250 capsules to your basket and pay for 220

VERTUO

*Abridged Terms and Conditions: Open to UK, CI, IoM & ROI, 18+. Offer available when 60 or 250 Vertuo Line capsules are purchased in a single transaction via the Nespresso app between 24.01.2023 and 23:59 on 31.01.2023. The credit will be applied immediately to the basket when the required number of capsules are added. Customers who add 60 Vertuo Line capsules to their basket will only pay for 50. Customers who add 250 Vertuo Line capsules to their basket will only pay for 220. This offer is linked to participants’ Nespresso Member number and can only be redeemed once. The credit cannot be exchanged for cash and is valid for use via the Nespresso app only. Not valid in conjunction with any other offer. **N.B. Credit/rebate will be calculated using Nespresso Vertuo Line average cost per sleeve.

ORDINARY LINE

*Abridged Terms and Conditions: Open to UK, CI, IoM & ROI, 18+. Offer available when any 60 or 250 Original capsules are purchased in a single transaction via the Nespresso app between 24.01.2023 and 23:59 on 31.01.2023. The credit will be applied immediately to the basket when the required number of capsules are added. Customers who add any 60 capsules to their basket will only pay for 50. Customers who add 250 Original Line capsules to their basket will only pay for 220. This offer is linked to participants’ Nespresso Member number and can only be redeemed once. The credit cannot be exchanged for cash and is valid for use via the Nespresso app only. Not valid in conjunction with any other offer. **N.B. Credit/rebate will be calculated using Nespresso Original Line average cost per sleeve.

OPEN OFFER ONLY

VERTUO

*Abridged Terms and Conditions: Open to UK, CI, IoM & ROI, 18+. Offer available when 250 Vertuo capsules are purchased in a single transaction via the Nespresso app between 24.01.2023 and 23:59 on 31.01.2023. The credit will be applied immediately to the basket when the required number of capsules are added. Customers who add 250 Vertuo Line capsules to their basket will only pay for 220. This offer is linked to participants’ Nespresso Member number and can only be redeemed once. The credit cannot be exchanged for cash and is valid for use via the Nespresso app only. Not valid in conjunction with any other offer. **N.B. Credit/rebate will be calculated using Nespresso Vertuo Line average cost per sleeve.

ORDINARY LINE

*Abridged Terms and Conditions: Open to UK, CI, IoM & ROI, 18+. Offer available when 250 Original Line capsules are purchased in a single transaction via the Nespresso app between 24.01.2023 and 23:59 on 31.01.2023. The credit will be applied immediately to the basket when the required number of capsules are added. Customers who add 250 Original Line capsules to their basket will only pay for 220. This offer is linked to participants’ Nespresso Member number and can only be redeemed once. The credit cannot be exchanged for cash and is valid for use via the Nespresso app only. Not valid in conjunction with any other offer. **N.B. Credit/rebate will be calculated using Nespresso Original Line average cost per sleeve.

FULL TERMS AND CONDITIONS

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information.

Nespresso takes data protection seriously. By participating in this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. This promotion is open to specially selected Nespresso Members residing in the UK, CI, IoM and ROI, aged 18 or over only. Excludes employees and their immediate families of Nestlé S.A. and Nespresso, its agents or anyone professionally connected to the promotion.

2. The offer is available to qualifying participants who purchase the required number of capsules, as stated in their email via the Nespresso App only. The offer ends at 23:59 on 31.01.23. . The offer is limited to one offer per qualifying Nespresso Member. The promotion only applies to orders placed for the number of capsules as stated in the promotional email at participating channels during the stated promotional period and cannot be applied retrospectively.

4. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to make more than one valid claim by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the terms and conditions.

5. How to claim:

Via Nespresso App

- Qualifying Nespresso Members are required to order via the Nespresso App order for the required number of capsules during the promotional dates. The offer will be applied automatically.

- The value of the complimentary sleeves will be deducted from the basket at checkout.

6. The credit will be applied based on Nespresso average cost per sleeve (Original Line or Vertuo Line, depending on the capsule type ordered).

7. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the Nespresso Member to ensure the integrity of the promotion.

8. Only complete purchases made by no later than 23:59 on 31.01.23 will be eligible. Nespresso does not accept responsibility for any late applications or any communications line failure, regardless of cause, or inaccessibility or unavailability of the internet.

9. Those making claims on behalf of a company or business must be authorised to do so.

10. All Nespresso products are subject to availability.

12. Data Protection: Nespresso will only use the personal details supplied for the administration of this promotion and no other purpose, unless we have your consent/you have opted-in to receive future marketing communications. Your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. Click here for the Promoter’s Privacy Policy https://www.nespresso.com/uk/en/pages/legal . By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: Ukcrc.General@nespresso.com .

For further information regarding this offer, please contact the Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI).

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick, RH6 0PA

UK, CI, IoM & ROI, 18+. Max. one discounted Aeroccino per qualifying machine purchased. Machines and Aeroccinos are subject to availability, while stocks last. Offer available for purchases from Nespresso direct channels only. Offer cannot be combined with any other offer including Nespresso&You Accessories discount. Nespresso reserve the right to remove, or temporarily suspend, this offer at any time.

FULL TERMS AND CONDITIONS

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information.

The Promoter takes data protection seriously. By entering this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. This promotion is open to specially selected Nespresso Members residing in the UK, Channel Islands, Isle of Man and Republic of Ireland, aged 18 or over only. Excludes employees and their immediate families of Nestlé S.A. and Nespresso, its agents or anyone professionally connected to the promotion.

2. The offer is available to qualifying participants who purchase the required number and type of Nespresso capsules in a single transaction, as stated in their email, from one of the Nespresso direct channels, including the Nespresso Customer Call Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), on-line at www.nespresso.com, the Nespresso App, or a Nespresso Boutique between 04.01.23 and 23:59 on 31.01.23 (or boutique closing time). Offer not available via any other retail outlets or via Nespresso Micro Boutiques. Participants should check their local Nespresso Boutique opening days and times as these may vary. This can be done using www.nespresso.com/uk/en/store-locator. This page is updated regularly with the latest information and news relating to Nespresso Boutiques.

3. The promotion only applies to orders placed for the number and type of Nespresso capsules as stated in the promotional email at participating channels during the stated promotional period and cannot be applied retrospectively.

4. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to make more than one claim by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the Terms and Conditions.

5. How to claim:

Via Customer Call Centre

- Qualifying Nespresso Members are required to call the Customer Call Centre to place their order with a Coffee Specialist for the required number and type of Nespresso capsules during the promotional dates.

- The offer will be added automatically when the correct number and type of capsules are purchased within the stated promotional period, subject to availability, whilst stocks last.

Via www.nespresso.com

- Qualifying Nespresso Members are required to log into their account and add the required number and type of Nespresso capsules to their basket.

- The offer will be added automatically when the correct number and type of capsules are purchased within the stated promotional period, subject to availability, whilst stocks last.

Via Nespresso Boutique

- Qualifying Nespresso Members must visit their local Nespresso Boutique, purchase the required number and type of Nespresso capsules as outlined in the promotion email they received.

- The offer will be added automatically when the correct number and type of capsules are purchased within the stated promotional period, subject to availability, whilst stocks last.

6. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the Nespresso Member to ensure the integrity of the promotion.

7. Only completed purchases made by no later than 23:59 on 31.01.23 will qualify for the offer. Complimentary gifts are subject to availability while stocks last. The promotion will end at 23:59 on 31.01.23, OR, when all allocated stock of the complimentary gifts has been claimed, whichever is sooner. Nespresso does not accept responsibility for any late applications or any communications line failure, regardless of cause, or inaccessibility or unavailability of the internet.

8. Those making claims on behalf of a company or business must be authorised to do so.

9. If a participant returns their qualifying capsules within 14 days of the purchase date, their ability to claim the complimentary gift will become null and void. If the complimentary gift has already been dispatched, these must be returned unused and in their original packaging within 14 days of receipt at the participant’s own cost.

10. All Nespresso products are subject to availability.

11. Data Protection: The Promoter will only use the personal details supplied for the administration of the promotion and the auditing of orders where necessary and for no other purpose unless we have your consent and you have opted-in to receive future marketing communications. As part of this promotion, if you are not opted-in into our general marketing email, you may still receive emails/messages for this promotion only to let you know if there are any issues with your order. Otherwise, your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR). Click here for the Promoter’s Privacy Policy https://www.nespresso.com/uk/en/pages/legal. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: UKI.Dataprotection@uk.nestle.com. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. For the purpose of this promotion, requests to delete personal data can only be actioned after the promotion has concluded.

For further information regarding this offer, please contact the Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI).

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick, RH6 0PA

FULL TERMS AND CONDITIONS

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information. The Promoter takes data protection seriously. By entering this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. This promotion is open to specially selected Nespresso Members residing in the UK, Channel Islands, Isle of Man and Republic of Ireland, aged 18 or over only. Excludes employees and their immediate families of Nestlé S.A. and Nespresso, its agents or anyone professionally connected to the promotion.

2. The offer is available to qualifying participants who purchase the required number and type of Nespresso capsules in a single transaction, as stated in their email, from one of the Nespresso direct channels, including the Nespresso Customer Call Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), on-line at www.nespresso.com, or a Nespresso Boutique between 20.12.22 and 23:59 on 27.12.22 (or boutique closing time). Offer not available via any other retail outlets or via Nespresso Micro Boutiques. Participants should check their local Nespresso Boutique opening days and times as these may vary. This can be done using www.nespresso.com/uk/en/store-locator. This page is updated regularly with the latest information and news relating to Nespresso Boutiques.

3. The offer is limited to one offer per qualifying Nespresso Member. The promotion only applies to orders placed for the number and type of Nespresso capsules as stated in the promotional email at participating channels during the stated promotional period and cannot be applied retrospectively.

4. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to make more than one claim by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the Terms and Conditions.

5. How to claim:

Via Customer Call Centre

- Qualifying Nespresso Members are required to call the Customer Call Centre to place their order with a Coffee Specialist for the required number and type of Nespresso capsules during the promotional dates and quote the offer they have received;

- The offer will be added automatically when the correct number and type of capsules are purchased within the stated promotional period, subject to availability, whilst stocks last.

Via www.nespresso.com

- Qualifying Nespresso Members are required to log into their account and add the required number and type of Nespresso capsules to their basket;

- The offer will be added automatically when the correct number and type of capsules are purchased within the stated promotional period, subject to availability, whilst stocks last.

Via Nespresso Boutique*

- Qualifying Nespresso Members must visit their local Nespresso Boutique, purchase the required number and type of Nespresso capsules as outlined in the promotion email they received;

- The offer will be added automatically when the correct number and type of capsules are purchased within the stated promotional period, subject to availability, whilst stocks last.

6. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the Nespresso Member to ensure the integrity of the promotion.

7. Only completed purchases made by no later than 23:59 on 27.12.22 will qualify for the offer. Complimentary gifts are subject to availability while stocks last. The promotion will end at 23:59 on 27.12.22, OR, when all allocated stock of the complimentary gift has been claimed, whichever is sooner. Nespresso does not accept responsibility for any late applications or any communications line failure, regardless of cause, or inaccessibility or unavailability of the internet.

8. Those making claims on behalf of a company or business must be authorised to do so.

9. If a participant returns their qualifying capsules within 14 days of the purchase date, their ability to claim the complimentary gift will become null and void. If the complimentary gift has already been dispatched, these must be returned unused and in their original packaging within 14 days of receipt at the participant’s own cost.

10. All Nespresso products are subject to availability.

11. Data Protection: The Promoter will only use the personal details supplied for the administration of the promotion and the auditing of orders where necessary and for no other purpose unless we have your consent and you have opted-in to receive future marketing communications. As part of this promotion, if you are not opted-in into our general marketing email, you may still receive emails/messages for this promotion only to let you know if there are any issues with your order. Otherwise, your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR). Click here for the Promoter’s Privacy Policy https://www.nespresso.com/uk/en/pages/legal. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: UKI.Dataprotection@uk.nestle.com. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. For the purpose of this promotion, requests to delete personal data can only be actioned after the promotion has concluded.

For further information regarding this offer, please contact the Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI).

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick, RH6 0PA

Instagram Post:

For a chance to WIN, simply:

• Follow @nespresso.uk and @sxmplyNi

• Like the promotional post and comment below telling us which coffee flavour you most want to try?

• Entries from 11.12.22 to 23:59 on 18.12.22.

T&Cs apply. UK, CI, IoM & ROI, 18+. Ends 23:59 on 18.12.22. Click here for full T&Cs https://www.nespresso.com/uk/en/legal. There is one prize available to be won, consisting of a Nespresso Bundle including a Vertuo Pop machine, 30 festive capsules, Raspberry Travel Mug, Candle, Festive Biscuits, Chocolates, and a Nespresso Advent Calendar. All entries will be pooled into one prize draw regardless of which page the participant commented on. The winners can choose machine colour, subject to availability. Capsules will be pre-selected by Nespresso. The winners will be drawn at random and announced on 20.12.22 on Nespresso UK stories and via direct message.

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FULL TERMS AND CONDITIONS FOR WEBSITE

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information.

The Promoter takes data protection seriously. By entering this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. Open to UK, CI, IoM & ROI residents aged 18 or over, excluding employees of Nespresso UK or Nestlé UK Ltd and their immediate families, its agents or anyone else professionally connected with the promotion.

2. Only one entry per person via the promotional Instagram posts throughout the duration of the promotion. The Promoter reserves the right at its sole discretion to disqualify any individual found to be attempting to circumvent this clause by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by the Promoter to be in violation of the Terms and Conditions; or to be acting in any manner deemed by the Promoter to be disruptive. Participants may enter via the official Nespresso Instagram page at @nespresso.uk or via @sxmplyNi.

3. No purchase necessary.

4. There is one (1) prize available to be won, consisting of a Nespresso Bundle including a Vertuo Pop machine, 30 festive capsules, Raspberry Travel Mug, Candle, Festive Biscuits, Chocolates, and a Nespresso Advent Calendar. All entries will be pooled into one draw regardless of which Instagram page they entered from. The winners can choose machine colour, subject to availability. Capsules will be pre-selected by Nespresso. There is no cash or other alternatives in whole or part. The Promoter reserves the right to offer an alternative the prize with an item of equal or greater value in the event of unforeseen circumstances.

HOW TO ENTER:

• Participants will require an Instagram account to enter and must ensure that their entries are set to ‘Public’. Participants who do not already have an Instagram account may open one at www.instagram.com, by following the instructions and reading the relevant Terms and Conditions.

• Enter via Instagram by liking and commenting on the promotional post sharing which coffee flavour they most want to try.

• Entries from 11.12.22 to 23:59 on 18.12.22.

Entrants must ensure their account is set to ‘Public’ to allow their entry to be included in the prize draw. The winner will be the first qualifying entry drawn at random from all valid entries made via Instagram at @nespresso.uk or @sxmplyNi by 23:59 on 18.12.22. The winner’s Instagram name will be announced/tagged in the original promotion posts by 20.12.22. The winner will be required to private message the Promoter within two (2) working days of the winner notification with their contact details to arrange their prize.

• By participating entrants understand and agree to their comments being publicly displayed on the @nespresso.uk official UK and @sxmplyNi Instagram pages. Such entries may be attributed to the original entrant using their name as provided with their entry, or as shown on their Instagram account.

• Comments must not infringe the copyright or other intellectual property rights of any third party. The Promoter reserves the right to remove any comments it deems to be:

i. Violent, negative or/and discriminative of any ethnic, racial, gender, religious, professional or age group, or be profane or obscene;

ii. Promote or be about the use of illegal drugs, tobacco, firearms/weapons, any activities that may appear unsafe or dangerous, or any particular political agenda or message;

iii. Be offensive or be about hate;

iv. Defame, misrepresent or contain negative remarks about the Promoter or its products, other people, products, or companies;

v. Contain trademarks owned by others or advertise or promote any brand or product of any kind, without permission;

vi. Contain copyrighted materials owned by others (including photographs, sculptures, paintings and other works of art or images published on or in websites, television, movies or other media or musical "samples") without permission;

vii. Contain materials embodying the names, likenesses, photographs, or other indicia identifying any person, living or dead, other than the participant, without permission;

viii. Communicate messages or images inconsistent with the positive images and/or goodwill to which the Promoter wishes to associate;

ix. Depict, and cannot itself be in, violation of any law.

5. The Promoter reserves the right at its sole and absolute discretion to immediately and permanently remove any comments or posts on its official Instagram page that it deems to be distasteful, degrading or will in any way cause offence. Comments should not mention or tag another person except where the entrant has obtained express permission to publicly share that person’s Instagram name. All entries must conform to Instagram guidelines and terms and conditions.

6. The winner will be drawn at random by an independent third party from all valid entries received by the stated closing date. The Promoter reserves the right at its sole discretion to disqualify any individual found to be attempting to tamper with the operation of the promotion, setting up multiple accounts, aliases, using multiple identities or to be acting in any manner deemed by the Promoter to be in violation of the Terms and Conditions; or to be acting in any manner deemed by the Promoter to be disruptive. Bulk, trade, agencies, third party or automated entries are not permitted and will be disqualified.

7. The Promoter reserves the right to remove any entrant from the prize draw whose social media name or photo it deems to be offensive, or it believes may cause offence to other participants.

8. Prize draw will close at 23:59 on 18.12.22. Participation is via the method as outlined in Clause 4 above only. No postal or other entry method is available.

9. The prize draw will take place using an independently verified random computer number generator within two working days of the prize draw closing date and the winner will be notified via Instagram on 20.12.22. The winner will be required to contact the Promoters via a Private Message to provide contact details and to make arrangements for their prize to be delivered. Whilst all reasonable steps will be taken to contact the winner, if this cannot be achieved within a further seven (7) days and after three attempts, the Promoter reserves the right to cancel the prize entitlement and award the prize to a reserve winner who will be drawn at the same time as the original winner. If the reserve winner does not respond within 14 days of being notified and after three attempts, the prize entitlement will be withdrawn, and the prize removed from the promotion. On completion of the validation process, the prize will be sent by special delivery post or courier, via a tracked and signed for service, within 28 days of confirmation of the winner’s address.

10. The Promoter reserves the right to withdraw or amend this promotion in the event of any unforeseen circumstances outside its reasonable control but will use all reasonable endeavours to minimise the effect to participants to avoid undue disappointment.

11. The Promotion and these Terms and Conditions will be governed by the laws of the participating country but any disputes as to the meaning of these terms will be subject to the exclusive jurisdiction of the participant’s local courts.

12. The decision of the Promoter in all matters connected to this draw is final and binding.

13. The Promoter cannot accept any responsibility for any damage, loss or injury suffered by any entrant entering the promotion or as a result of accepting any prize. Nothing shall exclude the Promoter’s liability for death or personal injury as a result of its negligence. To the fullest extent possible in law, neither the Promoter nor agencies involved in this promotion will be liable for any loss or damage whatsoever caused by matters relating to this promotion.

14. Promoter reserves the right to verify the winner and to refuse to award the prize or withdraw prize entitlement where there are reasonable grounds to believe there has been a breach of these Terms and Conditions, or any instructions forming part of this promotion’s entry requirements, or otherwise where a participant has gained an unfair advantage in participating in the promotion or won using fraudulent means.

15. By taking part in the promotion, the winner agrees that the Promoter may contact them to ask whether they want to participate in marketing activities/PR relating to this promotion only.

16. Subject to the Promoter’s Privacy Policy which can be found at https://www.nespresso.com/uk/en/pages/legal the surname and county of the verified winner will be available upon request by sending an email to: ukrcrc.general@nespresso.com with the subject line “WINNER’S LIST: NESPRESSO VERUO POP FESTIVE INSTAGRAM PRIZE DRAW” for a period of three (3) months following the end of the promotion. The Promoter reserves the right to refuse any or all such requests. If the winner objects to their information being published, then they can contact the Promoter by emailing: ukrcrc.general@nespresso.com. with the subject “WINNER’S LIST: NESPRESSO VERTUO POP FESTIVE INSTAGRAM PRIZE DRAW”. The Promoter may nevertheless disclose the information to the Advertising Standards Authority if required to do so.

17. Data Protection: The Promoter will only use the personal details supplied for the administration of the promotion and the auditing of the entries where necessary and for no other purpose, unless we have your consent and you have opted-in to receive future marketing communications or prize PR. As part of this promotion, if you are not opted-in into our general marketing email, you may still receive emails/messages for this promotion only to let you know if you have won and to make arrangements for your prize delivery. The surname and county of the verified winner will be made available as set out in paragraph 16 above and the winner can object to this by emailing: UKI.Dataprotection@uk.nestle.com . Otherwise, your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR). Click here for the Promoter’s Privacy Policy https://www.nespresso.com/uk/en/pages/legal. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: UKI.Dataprotection@uk.nestle.com. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. For the purpose of this promotion, requests to delete personal data can only be actioned after the promotion has concluded.

18. No responsibility can be accepted for any entries that cannot be made, are incomplete, corrupted, delayed or are not received for any reason whatsoever. The Promoter cannot assume any responsibility or liability for:

• Any faulty or failed electronic data transmissions.

• Communications line failure, regardless of cause, with regard to any equipment, networks, lines, satellites, servers, computers or providers used in any aspect of the promotion.

• Any unauthorised access to the operation of this promotion.

• Inaccessibility or unavailability of the internet or Instagram, or any combination thereof.

19. All normal Internet connection charges associated with the submission of an entry to the promotion shall be the entrant’s responsibility.

20. This promotion is in no way sponsored, endorsed, or administered by, or associated with Instagram. Entrants accept and understand that they are providing their information to the Promoters, and that Instagram has no liability for any element of this promotion. Furthermore, any questions, comments or complaints regarding the promotion will be directed to the Promoter only.

21. Any person posting, or seen to be posting, comments to the ‘Nespresso UK’ or ‘@sxmplyNi social media pages, or elsewhere during the promotion that are considered bullying, spiteful or upsetting to other participants, fans of ‘Nespresso’ or ‘@sxmplyNi, or directly aimed at the Promoters, will have their comments removed and will be disqualified from the promotion. The Promoters reserve the right to alert Instagram to any such behaviour, which may result in the person’s account being frozen pending investigation.

22. Privacy Policy

As the promotion is run using Instagram, their privacy policy will apply. See above for the Promoter’s Privacy policy.

23. To ensure fairness and the integrity of the promotion to all participants, the Promoter will not enter into discussions regarding the running of this promotion via social media but will respond to questions via ukrcrc.general@nespresso.com.

24. If any of these clauses should be determined to be invalid or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.

25. If, for any reason, any aspect of this promotion is not capable of running as planned, including by reason of infection by computer virus, network failure, bugs, tampering, unauthorised intervention, fraud, technical failures or any other cause beyond the control of the Promoter which corrupts or affects the administration, security, fairness, integrity or proper conduct of this promotion, the Promoter may in its sole discretion modify or suspend the promotion or invalidate any affected entries. If an act, omission, event, or circumstance occurs which is beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these Terms and Conditions the Promoter will not be liable for any failure to perform or delay in performing its obligation but will always endeavour to minimise the effect to participants in order to avoid undue disappointment.

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick RH6 0PA

FULL TERMS AND CONDITIONS

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry/claim instructions are deemed to form part of the Terms and Conditions and by participating all entrants will be deemed to have accepted and be bound by the Terms and Conditions. Participants should retain a copy for their information.

By entering this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. This promotion is open to specially selected Nespresso Members residing in the United Kingdom (England, Scotland, Wales and Northern Ireland), Channel Islands, Isle of Man and Republic of Ireland, aged 18 or over only. Excludes employees and their immediate families of Nestlé S.A. and Nespresso, its agents or anyone professionally connected to the promotion.

2. The offer is available to qualifying participants who set up a new “Recurring Order” for 50 or more capsules and enter the promotional code as stated in their email, from one of the Nespresso direct channels, including the Nespresso Customer Call Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), on-line at www.nespresso.com and via the Nespresso App only between 24.10.2022 and 23:59 on 04.11.2022. Offer not available via Nespresso Boutiques or Nespresso Micro Boutiques.

3. The offer is limited to one offer per qualifying Nespresso Member who sign up for a “Recurring Order” by the stated closing date. The promotion only applies to orders placed for the number and type of Nespresso capsules as stated above and within the promotional email at participating channels during the stated promotional period and cannot be applied retrospectively.

4. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to make more than one valid claim by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the Terms and Conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the terms and conditions.

5. How to claim:

Via Customer Call Centre

- Qualifying Nespresso Members are required to call the Customer Call Centre to place set up their “Recurring Order” with a Coffee Specialist for 50 or more Nespresso capsules during the promotional dates and quote the promotional offer code they have received.

- The £5 discount will be applied to the first order only.

Via www.nespresso.com

- Qualifying Nespresso Members are required to log into their account and set up a “Recurring Order” before the stated closing date for 50 or more Nespresso capsules and add the promotional code provided in their email.

- The £5 discount will be applied to the first order only.

6. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the Nespresso Member to ensure the integrity of the promotion.

7. Only completed purchases made by no later than 23:59 on 18.12.22 will qualify for the offer. Nespresso does not accept responsibility for any late applications or any communications line failure, regardless of cause, or inaccessibility or unavailability of the internet.

8. Those making claims on behalf of a company or business must be authorised to do so.

9. All Nespresso products are subject to availability.

10. Data Protection: Nespresso will only use the personal details supplied for the administration of the promotion and the auditing of applications where necessary and for no other purpose unless we have your consent and you have opted-in to receive future marketing communications. As part of this promotion, if you are not opted-in into our general marketing email, you may still receive emails/messages for this promotion only if any issues arise. Otherwise, your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR). Click here for the Promoter’s Privacy Policy https://www.nespresso.com/uk/en/pages/legal. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: UKI.Dataprotection@uk.nestle.com. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. For the purpose of this promotion, requests to delete personal data can only be actioned after the promotion has concluded.

For further information regarding this offer, please contact the Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI).

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick, RH6 0PA

FULL TERMS AND CONDITIONS

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information.

The Promoter takes data protection seriously. By entering this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. This promotion is open to specially selected Nespresso Members residing in the UK, Channel Islands, Isle of Man and Republic of Ireland, aged 18 or over only. Excludes employees and their immediate families of Nestlé S.A. and Nespresso, its agents or anyone professionally connected to the promotion.

2. The offer is available to qualifying participants who purchase the required number and type of Nespresso capsules in a single transaction, as stated in their email, from one of the Nespresso direct channels, including the Nespresso Customer Call Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), on-line at www.nespresso.com, or a Nespresso Boutique between 30.11.22 and 23:59 on 11.12.22 (or boutique closing time). Offer not available via any other retail outlets or via Nespresso Micro Boutiques. Participants should check their local Nespresso Boutique opening days and times as these may vary. This can be done using www.nespresso.com/uk/en/store-locator. This page is updated regularly with the latest information and news relating to Nespresso Boutiques.

3. The offer is limited to one offer per qualifying Nespresso Member. Participants may choose only one of the offers as outlined in the email they receive. The promotion only applies to orders placed for the number and type of Nespresso capsules as stated in the promotional email at participating channels during the stated promotional period and cannot be applied retrospectively.

4. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to make more than one claim by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the Terms and Conditions.

5. How to claim:

Via Customer Call Centre

- Qualifying Nespresso Members are required to call the Customer Call Centre to place their order with a Coffee Specialist for the required number and type of Nespresso capsules during the promotional dates and quote the offer they have received;

- The offer will be added automatically when the correct number and type of capsules are purchased within the stated promotional period, subject to availability, whilst stocks last.

Via www.nespresso.com

- Qualifying Nespresso Members are required to log into their account and add the required number and type of Nespresso capsules to their basket;

- The offer will be added automatically when the correct number and type of capsules are purchased within the stated promotional period, subject to availability, whilst stocks last.

Via Nespresso Boutique

- Qualifying Nespresso Members must visit their local Nespresso Boutique, purchase the required number and type of Nespresso capsules as outlined in the promotion email they received;

- The offer will be added automatically when the correct number and type of capsules are purchased within the stated promotional period, subject to availability, whilst stocks last.

6. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the Nespresso Member to ensure the integrity of the promotion.

7. Only completed purchases made by no later than 23:59 on 11.12.22 will qualify for the offer. Complimentary gifts are subject to availability while stocks last. The promotion will end at 23:59 on 11.12.22, OR, when all allocated stock of the complimentary gifts has been claimed, whichever is sooner. Nespresso does not accept responsibility for any late applications or any communications line failure, regardless of cause, or inaccessibility or unavailability of the internet.

8. Those making claims on behalf of a company or business must be authorised to do so.

9. If a participant returns their qualifying capsules within 14 days of the purchase date, their ability to claim the complimentary gift will become null and void. If the complimentary gift has already been dispatched, these must be returned unused and in their original packaging within 14 days of receipt at the participant’s own cost. Where the discount has been used and items returned the refund will be at the price paid (less the discount).

10. All Nespresso products are subject to availability.

11. Data Protection: The Promoter will only use the personal details supplied for the administration of the promotion and the auditing of orders where necessary and for no other purpose unless we have your consent and you have opted-in to receive future marketing communications. As part of this promotion, if you are not opted-in into our general marketing email, you may still receive emails/messages for this promotion only to let you know if there are any issues with your order. Otherwise, your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR). Click here for the Promoter’s Privacy Policy https://www.nespresso.com/uk/en/pages/legal. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: UKI.Dataprotection@uk.nestle.com. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. For the purpose of this promotion, requests to delete personal data can only be actioned after the promotion has concluded.

For further information regarding this offer, please contact the Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI).

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick, RH6 0PA

Abridged Terms and Conditions: LIMITED OFFER. Offer open to GB (England, Scotland, and Wales) CI & IoM residents aged 18+. To qualify for a free VERTUO machine participants must purchase 200 Vertuo capsules between 01.12.22 and 23:59 on 21.12.22. Maximum of one complimentary machine per customer. The offer will end on 21.12.22, or when all allocated stock of the complimentary machines has been claimed, whichever is sooner. Machines are subject to availability, whilst stocks last. Customer cannot choose the colour of the machine they receive. Offer cannot be used in conjunction with any other offer and offers cannot be exchanged for cash or other alternative of equivalent value. Offer cannot be claimed in Nespresso Boutiques or Nespresso Micro Boutiques. For further details of how to claim, and full terms and conditions, visit nespresso.com. Image is for illustrative purposes only. Actual machine model received may differ.

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick RH6 0PA

FULL TERMS AND CONDITIONS

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information.

Nespresso takes data protection seriously. By entering this promotion, participants confirm that they have read the Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the promotion, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. This promotion is open to new and existing Nespresso Members residing in GB (England, Scotland and Wales), Channel Islands and Isle of Man (promotion not available in Northern Ireland or Republic of Ireland), aged 18 or over only. Excludes employees and their immediate families of Nestlé S.A. and Nespresso, its agents or anyone professionally connected to the promotion.

2. Limited Offer available when any 200 Vertuo capsules are purchased between 01.12.22 and 23:59 on 21.12.22. Offer limited to a pre-allocated stock of Nespresso Vertuo Manual coffee machines only. Qualifying applicants must register/be registered with Nespresso during the stated promotion period. Maximum of one complimentary machine per customer. The offer will end on 21.12.22, or when all allocated stock of the complimentary gifts has been claimed, whichever is sooner. Machine models are subject to availability, whilst stocks last.

3. Offer available for purchases made from one of the Nespresso direct channels, including the Nespresso Customer Call Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), on-line at www.nespresso.com or via the Nespresso App. The offer is not available via Nespresso Boutiques or Nespresso Micro Boutiques and is not valid for purchases made via other retailers or trade partners.

4. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to make more than one valid claim by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the Terms and Conditions.

5. How to claim: Participants will be required to visit one of the direct channels as outlined in Clause 2, above, and place their order in the usual way. The complimentary gift will automatically be added to their order when 200 or more Vertuo capsules are purchased in a single transaction. Maximum of one offer per person throughout the duration of the promotion.

6. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the Nespresso Member to ensure the integrity of the promotion.

7. The offer is available until 23:59 on 21.12.22, subject to availability, while stocks last. Claims made after this date, or after all allocated stock has been claimed will be void and no other alternative will be available in lieu of the stated item. Nespresso does not accept responsibility for any communications line failure, regardless of cause, or inaccessibility or unavailability of the internet.

8. Those making claims on behalf of a company or business must be authorised to do so.

9. In the event that the order is cancelled, the offer of the complimentary machine will become null and void. In the event that the complimentary machine has already been dispatched to the participant, this must be returned unused and in its original packaging within 14 days at the participant’s own cost.

10. Data Protection: Nespresso will only use the personal details supplied for the administration of this promotion and no other purpose, unless we have your consent/you have opted-in to receive future marketing communications. Your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. Click here for the Promoter’s Privacy Policy https://www.nespresso.com/uk/en/pages/legal . By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: Ukcrc.General@nespresso.com .

For further information regarding this offer, please contact the Nespresso on Freephone 0800 442 442 (UK).

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick, RH6 0PA

NESPRESSO FREE SLEEVES PROMOTION – BLACK FRIDAY NOVEMBER 2022

AMBASSADORS EARLY ACCESS – 21ST TO 22ND NOVEMBER

VERTUO

*Abridged Terms and Conditions: Open to UK, CI, IoM & ROI, 18+. Offer available when 200 Vertuo capsules are purchased in a single transaction between 21.11.2022 and 23:59 on 28.11.2022. The credit will be applied immediately to the basket when the required number of capsules are added. Customers who add 200 Vertuo capsules to their basket will only pay for 150. Early access to this offer from 21.11.2022 to 22.11.2022 is permitted for Ambassador tier members only. This offer is linked to participants’ Nespresso Member number and can only be redeemed once. The credit cannot be exchanged for cash. Not valid in conjunction with any other offer. Offer cannot be claimed via Nespresso Micro Boutiques. For further details of how to claim, and full terms and conditions, visit Nespresso.com. **N.B. Credit/rebate will be calculated using Nespresso Vertuo Line average cost per sleeve.

ORIGINAL

*Abridged Terms and Conditions: Open to UK & ROI, 18+. Offer available when 250 capsules are purchased in a single transaction between 21.11.2022 and 23:59 on 28.11.2022. The credit will be applied immediately to the basket when the required number of capsules are added. Customers who add 250 capsules to their basket will only pay for 200. Early access to this offer from 21.11.2022 to 22.11.2022 is permitted for Ambassador tier members only. This offer is linked to participants’ Nespresso Member number and can only be redeemed once. The credit cannot be exchanged for cash. Not valid in conjunction with any other offer. Offer cannot be claimed via Nespresso Micro Boutiques. For further details of how to claim, and full terms and conditions, visit Nespresso.com. **N.B. Credit/rebate will be calculated using Nespresso Original Line average cost per sleeve.

ALL MEMBERS 23rd NOVEMBER TO 28th NOVEMBER 2022

VERTUO

*Abridged Terms and Conditions: Open to UK, CI, IoM & ROI, 18+. Offer available when 200 Vertuo capsules are purchased in a single transaction between 23.11.2022 and 23:59 on 28.11.2022. The credit will be applied immediately to the basket when the required number of capsules are added. Customers who add 200 Vertuo capsules to their basket will only pay for 150. This offer is linked to participants’ Nespresso Member number and can only be redeemed once. The credit cannot be exchanged for cash. Not valid in conjunction with any other offer. Offer cannot be claimed via Nespresso Micro Boutiques. For further details of how to claim, and full terms and conditions, visit Nespresso.com. **N.B. Credit/rebate will be calculated using Nespresso Vertuo Line average cost per sleeve.

ORIGINAL

*Abridged Terms and Conditions: Open to UK & ROI, 18+. Offer available when 250 capsules are purchased in a single transaction between 23.11.2022 and 23:59 on 28.11.2022. The credit will be applied immediately to the basket when the required number of capsules are added. Customers who add 250 capsules to their basket will only pay for 200. This offer is linked to participants’ Nespresso Member number and can only be redeemed once. The credit cannot be exchanged for cash and is valid for use at Nespresso direct channels only. Not valid in conjunction with any other offer. Offer cannot be claimed via Nespresso Micro Boutiques. For further details of how to claim, and full terms and conditions, visit Nespresso.com. **N.B. Credit/rebate will be calculated using Nespresso Original Line average cost per sleeve.

FULL TERMS AND CONDITIONS

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information. Nespresso takes data protection seriously. By participating in this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. This promotion is open to specially selected Nespresso Members residing in the UK, CI, IoM and ROI, aged 18 or over only. Excludes employees and their immediate families of Nestlé S.A. and Nespresso, its agents or anyone professionally connected to the promotion.

2. The offer is available to qualifying participants who purchase the required number of capsules, as stated in their email, from one of the Nespresso direct channels, including the Nespresso Customer Call Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), on-line at www.nespresso.com, or via the Nespresso App, or a Nespresso Boutique between the dates specified within the promotional email. The offer ends at 23:59 on 28.11.22. Offer not available via any other retail outlets or Nespresso Micro Boutiques.

3. The offer is limited to one offer per qualifying Nespresso Member. The promotion only applies to orders placed for the number of capsules as stated in the promotional email at participating channels during the stated promotional period and cannot be applied retrospectively.

4. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to make more than one valid claim by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the terms and conditions.

5. How to claim:

Via Customer Call Centre

- Qualifying Nespresso Members are required to call the Customer Call Centre to place their order with a Coffee Specialist for the required number of capsules during the promotional dates. The offer will be applied automatically.

- The value of the complimentary sleeves will be deducted from the basket at checkout.

Via www.nespresso.com

- Qualifying Nespresso Members are required to log into their account during the stated promotional period and add the required number of capsules to their basket;

- The value of the complimentary sleeves will be automatically deducted from the basket at checkout.

Via Nespresso Boutique

- Qualifying Nespresso Members must visit their local Nespresso Boutique, purchase the required number of capsules as outlined in the promotion email they received.

- The value of the complimentary sleeves will be deducted from the basket at checkout.

6. The credit will be applied based on Nespresso average cost per sleeve (Original Line or Vertuo Line, depending on the capsule type ordered).

7. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the Nespresso Member to ensure the integrity of the promotion.

8. Only complete purchases made by no later than 23:59 on 28.11.22 will be eligible. Nespresso does not accept responsibility for any late applications or any communications line failure, regardless of cause, or inaccessibility or unavailability of the internet.

9. Those making claims on behalf of a company or business must be authorised to do so.

10. If a participant returns their capsules within 14 days, the total value will be refunded at the rebate price.

11. All Nespresso products are subject to availability.

12. Data Protection: Nespresso will only use the personal details supplied for the administration of this promotion and no other purpose, unless we have your consent/you have opted-in to receive future marketing communications. Your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. Click here for the Promoter’s Privacy Policy https://www.nespresso.com/uk/en/pages/legal . By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: Ukcrc.General@nespresso.com .

For further information regarding this offer, please contact the Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI).

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick, RH6 0PA

BLACK FRIDAY - DIRECT ONLY – 14.11.22 – 04.12.22

FULL TERMS AND CONDITIONS (UK & ROI):

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information.

The Promoter takes data protection seriously. By entering this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. This promotion is open to all residents of the UK, Channel Islands, Isle of Man and Republic of Ireland, aged 18 or over and excludes employees and their immediate families of Nestlé S.A. and Nespresso, its agents or anyone professionally connected to the promotion.

2. Participants are required to register/be registered with Nespresso during the stated promotion period to qualify for the offer. The offer requires the purchase of any qualifying Nespresso Vertuo POP machine or Vertuo Next machine between 14.11.22 and 04.12.22, and the placing of the first Nespresso Plus subscription coffee order by 23:59 on 31.12.22 to receive a complimentary Nespresso Advent Calendar (worth £45/€52) containing 24 Vertuo capsules and one Origin Lungo cup. The stated item is subject to availability, while stocks last. Nespresso reserve the right to offer an alternative gift of equal value in the event of unforeseen circumstances.

3. The stated Nespresso machine must be purchased between the stated dates directly from Nespresso by calling Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI), or at www.nespresso.com, or via the Nespresso App, or visiting a Nespresso Boutique where available. Maximum of one offer per machine purchased per Nespresso Member. Any additional machines purchased during the stated promotional period will not qualify for the offer. The qualifying Nespresso Coffee machine must be purchased in the UK, Channel Islands, Isle of Man or Republic of Ireland. Participants should check their local Nespresso Boutique opening days and times as these may vary. This can be done using www.nespresso.com/uk/en/store-locator. This page is updated regularly with the latest information and news relating to Nespresso Boutiques.

4. How to claim:

Via www.nespresso.com

- Qualifying Nespresso Members are required to add their qualifying machine to their basket. Participants who are not already Nespresso Members will be required to register to qualify for the offer;

- Participants must have a Nespresso Plus subscription set up and place their first coffee order by no later than 31.12.22 to receive a complimentary Nespresso Advent Calendar worth £45/€52.

Via Nespresso Boutique

- Participants must visit their local Nespresso Boutique, register/be registered with Nespresso, and purchase the required Nespresso machine during the stated promotional dates. Participants should check their local Nespresso Boutique opening days and times, as these may vary www.nespresso.com/uk/en/store-locator.

- Participants must have a Nespresso Plus subscription set up and place their first coffee order by no later than 31.12.22 to receive a complimentary Nespresso Advent Calendar worth £45/€52.

Via Customer Call Centre

- Qualifying Nespresso Members are required to call the Customer Call Centre to place their order for a qualifying Vertuo machines with a Coffee Specialist during the stated promotional dates. Participants who are not already Nespresso Members must register to qualify for the offer;

- Participants must have a Nespresso Plus subscription set up and place their first coffee order by no later than 31.12.22 to receive a complimentary Nespresso Advent Calendar worth £45/€52.

5. Participants who do not place their first Nespresso Plus subscription coffee order by 23:59 on 04.12.22 will not qualify for the offer. The offer is valid with any current Nespresso Plus Subscription Plan. Nespresso Plus Subscription Plan Terms and conditions apply. These can be viewed at www.nespresso.com/uk/en/legal.

6. The complimentary Nespresso items are subject to stock availability and Nespresso reserve the right to supplement this offer with alternative items of equivalent value in the event of unforeseen circumstances or out of stock. No cash alternative will be available in lieu of the stated items.

7. How long does the Nespresso Plus Subscription last?

The Nespresso Plus subscription will go on for as long as participants continue to make their monthly payments and the contract will continue to roll until cancelled. Credit/Debit Card is required at sign-up. The Nespresso Plus subscription plan can be terminated at any point by contacting the Nespresso Customer Relationship Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), by sending an email confirmation to one@nespresso.com or using the “Cancel” button in “My Account”.

8. This promotion cannot be used in conjunction with any other Nespresso promotion, offer or discount including Nespresso Machine Subscription. The discount on the Nespresso Vertuo Pop or Vertuo Next machines cannot be used in conjunction with Nespresso&YOU offers.

9. Nespresso reserves the right at its sole discretion to disqualify any individual found to be tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the Terms and Conditions; or to be acting in any manner deemed by Nespresso to be disruptive.

10. Those making claims on behalf of a company or business must be authorised to do so.

11. If a participant returns their machine within 14 days, or the order cancelled, their ability to claim the free items will become null and void. If the complimentary items have already been dispatched, these must be returned unused and in their original packaging within 14 days at the participant’s own cost.

12. All Nespresso products are subject to availability. For further information regarding this offer, please contact Nespresso on Freephone 0800 442 442 (UK)/ 1800 812 660 (ROI).

13. Data Protection: Nespresso will only use the personal details supplied for the administration of the promotion and the auditing of applications where necessary and for no other purpose unless we have your consent and you have opted-in to receive future marketing communications. As part of this promotion, if you are not opted-in into our general marketing email, you may still receive emails/messages for this promotion only if any issues arise. Otherwise, your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR). Click here for the Promoter’s Privacy Policy https://www.nespresso.com/uk/en/pages/legal. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: UKI.Dataprotection@uk.nestle.com. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. For the purpose of this promotion, requests to delete personal data can only be actioned after the promotion has concluded.

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick, RH6 0PA

**Amended 21.11.2022**

Available UK & ROI, 18+ customers. Offer of 50% off Advent Calendars (50% off RRP) available when purchased between 21.11.22 and 23:59 on 11.12.22 and the promotion code ADVENT50 applied at checkout. Advent Calendars subject to availability, while stocks last. The offer cannot be exchanged for cash and is valid for use at Nespresso direct channels only. Not valid in conjunction with any other offer. Offer cannot be claimed via Nespresso Micro Boutiques.

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick RH6 0PA

FULL TERMS AND CONDITIONS:

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information.

Nespresso takes data protection seriously. By entering this promotion, participants confirm that they have read the Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the promotion, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. Open to UK residents, aged 18 or over, who visit one of the participating Nespresso Boutiques as below. Excludes employees of Nespresso UK Ltd and their immediate families, its agents or anyone else professionally connected with the promotion.

2. No purchase necessary. 1850 prizes have been allocated across the following participating boutiques:

BTQ	Prizes
Regent St	150
Dublin – Duke St	150
Belfast	50
Birmingham Selfridges	100
Bristol Cribbs	150
Edinburgh Multrees Walk	150
Glasgow Buchanan St	100
Guildford	100
Liverpool	50
Meadowhall Shelfield	50
London St Pancras	100
One New Change	100
Solihull	100
The Oracle Reading	50
White City	150
Westfield Stratford	150
Manchester Trafford	150

3. Only one entry per person throughout the duration of the promotion and no one person may win more than one prize. The Promoter reserves the right at its sole discretion to disqualify any individual found to be attempting to circumvent this clause by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by the Promoter to be in violation of the Terms and Conditions; or to be acting in any manner deemed by the Promoter to be disruptive.

4. Participants have a chance to win one of the stated prizes during Boutique opening times from 14.11.22 to 31.12.22. Entry will be via the Augmented Reality Experience windows in participating Boutiques by scanning the promotional QR code. There are 1850 prizes available to be won in total across 17 participating Boutiques. Wins will be via random computer generated ‘winning moments’. Winners will be those who participate at the time that a ‘winning moment’ is generated (or first participant after a ‘winning moment’). Prize type will be linked/ awarded by specific winning moments. Winners will receive a message on their mobile phone advising they have won which must be shown to the Coffee Specialist in the participating Boutique to claim their prize. Prizes must be claimed at the time of winning and cannot be claimed retrospectively, or at another Boutique. All prizes are available to be won. However, due to the random nature of the prize allocation, all prizes may be won before the stated end date.

5. The 1850 prizes available to be won consists of Nespresso Barista Cappuccino Kits.

6. Nespresso does not accept any liability for loss or damages incurred, or responsibility for any claim, as a result of acceptance, use or enjoyment of the prize.

7. The prizes are as stated above. There are no cash or other alternatives will be available in lieu of the stated prizes. The prize must be accepted as offered, is non-transferable and subject to availability. The Promoter reserves the right to substitute a prize in whole, or part, with a prize of equal or greater value in the event of unforeseen circumstances, and/or withdraw or amend the promotion at any time without prior notice.

8. Nespresso reserves the right to withdraw or amend this promotion in the event of any unforeseen circumstances outside its reasonable control but will use all reasonable endeavours to minimise the effect to participants to avoid undue disappointment. This promotion and these terms are governed by English law and are subject to the exclusive jurisdiction of the English Courts. The decision of the Promoter in all matters connected to this draw is final and binding.

9. To the fullest extent possible in law, neither the Promoter nor agencies involved in this promotion will be liable for any loss or damage whatsoever caused by matters relating to this promotion.

10. The Promoter reserves the right to verify the winners and to refuse to award a prize or withdraw prize entitlement where there are reasonable grounds to believe there has been a breach of these terms and conditions or any instructions forming part of this promotion’s entry requirements or otherwise where a participant has gained unfair advantage in participating in the promotion or won using fraudulent means.

11. By taking part in the promotion, the winners agree that the Promoter may ask whether they want to participate in publicity relating to the promotion.

12. Subject to the winners’ consent and the Promoter’s Privacy Policy which can be found at: https://www.nespresso.com/uk/en/pages/legal , the surnames and counties of the verified winners will be available upon request by sending an email to: UKcrc.General@nespresso.com with the subject line “WINNER’S LIST: NESPRESSO FESTIVE AR EXPERIENCE INSTANT WIN 2022” for a period of three (3) months following the end of the promotion. The Promoter reserves the right to refuse any or all such requests. If any winner objects to their information being published, then they can advise the Coffee Specialist at the time of collecting their prize or by contacting the Promoter by emailing: Ukcrc.General@nespresso.com, however, the Promoter may nevertheless disclose the information to the Advertising Standards Authority if required to do so.

13. Data Protection: Nespresso will only use the personal details supplied for the administration of the promotion and the auditing of the entries where necessary and for no other purpose, unless we have your consent/you have opted-in to receive future marketing communications. The surnames and counties of the verified winners will be made available as set out in Clause 10 above and the winner can object to this by emailing: Ukcrc.General@nespresso.com. Otherwise, your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. Click here for the Promoter’s Privacy Policy https://www.nespresso.com/uk/en/pages/legal. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: Ukcrc.General@nespresso.com.

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick RH6 0PA.

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information.

The Promoter takes data protection seriously. By entering this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. This promotion is open to specially selected Nespresso Members residing in the UK, Channel Islands, Isle of Man and Republic of Ireland, aged 18 or over only. Excludes employees and their immediate families of Nestlé S.A. and Nespresso, its agents or anyone professionally connected to the promotion.

2. The offer is available to qualifying participants who purchase the required number and type of Nespresso capsules in a single transaction, as stated in their email, from one of the Nespresso direct channels, including the Nespresso Customer Call Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), on-line at www.nespresso.com, or a Nespresso Boutique between 08.11.22 and 23:59 on 20.11.22 (or boutique closing time). Aeroccino3 offer cannot be claimed via Nespresso Boutiques. Offer not available via any other retail outlets or via Nespresso Micro Boutiques. Participants should check their local Nespresso Boutique opening days and times as these may vary. This can be done using www.nespresso.com/uk/en/store-locator. This page is updated regularly with the latest information and news relating to Nespresso Boutiques.

3. The offer is limited to one offer per qualifying Nespresso Member. Participants may choose only one of the offers as outlined in the email they receive. The promotion only applies to orders placed for the number and type of Nespresso capsules as stated in the promotional email at participating channels during the stated promotional period and cannot be applied retrospectively.

4. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to make more than one claim by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the Terms and Conditions.

5. How to claim:

Via Customer Call Centre

- Qualifying Nespresso Members are required to call the Customer Call Centre to place their order with a Coffee Specialist for the required number and type of Nespresso capsules during the promotional dates and quote the offer they have received;

- The offer will be added automatically when the correct number and type of capsules are purchased within the stated promotional period, subject to availability, whilst stocks last.

Via www.nespresso.com

- Qualifying Nespresso Members are required to log into their account and add the required number and type of Nespresso capsules to their basket;

- The offer will be added automatically when the correct number and type of capsules are purchased within the stated promotional period, subject to availability, whilst stocks last.

Via Nespresso Boutique*

- Qualifying Nespresso Members must visit their local Nespresso Boutique, purchase the required number and type of Nespresso capsules as outlined in the promotion email they received;

- The offer will be added automatically when the correct number and type of capsules are purchased within the stated promotional period, subject to availability, whilst stocks last.

- The Aeroccino3 offer cannot be claimed via Nespresso Boutiques.

6. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the Nespresso Member to ensure the integrity of the promotion.

7. Only completed purchases made by no later than 23:59 on 20.11.22 will qualify for the offer. Complimentary gifts are subject to availability while stocks last. The promotion will end at 23:59 on 20.11.22, OR, when all allocated stock of the complimentary gift has been claimed, whichever is sooner. Nespresso does not accept responsibility for any late applications or any communications line failure, regardless of cause, or inaccessibility or unavailability of the internet.

8. Those making claims on behalf of a company or business must be authorised to do so.

9. If a participant returns their qualifying capsules within 14 days of the purchase date, their ability to claim the complimentary gift will become null and void. If the complimentary gift has already been dispatched, these must be returned unused and in their original packaging within 14 days of receipt at the participant’s own cost. Where the discount has been used and items returned the refund will be at the price paid (less the discount).

10. All Nespresso products are subject to availability.

11. Data Protection: The Promoter will only use the personal details supplied for the administration of the promotion and the auditing of orders where necessary and for no other purpose unless we have your consent and you have opted-in to receive future marketing communications. As part of this promotion, if you are not opted-in into our general marketing email, you may still receive emails/messages for this promotion only to let you know if there are any issues with your order. Otherwise, your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR). Click here for the Promoter’s Privacy Policy https://www.nespresso.com/uk/en/pages/legal. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: UKI.Dataprotection@uk.nestle.com. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. For the purpose of this promotion, requests to delete personal data can only be actioned after the promotion has concluded.

For further information regarding this offer, please contact the Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI).

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick, RH6 0PA

NESPRESSO VERTUO POP INSTAGRAM PRIZE DRAW

Instagram Post:

For a chance to WIN, simply:

• Follow @nespresso.uk

• Like the promotional post and comment below telling us which is your favourite coffee corner

• Entries from 07.11.22 to 23:59 on 20.11.22.

T&Cs apply. UK, CI, IoM & ROI, 18+. Ends 23:59 on 20.11.22. Click here for full T&Cs https://www.nespresso.com/uk/en/legal. There is one prize available to be won, consisting of a Nespresso Bundle including a Vertuo Pop machine, Aeroccino 4 and 50 capsules (winner can choose machine colour, subject to availability. Capsules will be pre-selected by Nespresso). The winner will be drawn at random and announced on 22.11.22 on Nespresso UK stories and via direct message.

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FULL TERMS AND CONDITIONS FOR WEBSITE

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information.

The Promoter takes data protection seriously. By entering this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. Open to UK, CI, IoM & ROI residents aged 18 or over, excluding employees of Nespresso UK or Nestlé UK Ltd and their immediate families, its agents or anyone else professionally connected with the promotion.

2. Only one entry per person via the promotional Instagram posts throughout the duration of the promotion. The Promoter reserves the right at its sole discretion to disqualify any individual found to be attempting to circumvent this clause by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by the Promoter to be in violation of the Terms and Conditions; or to be acting in any manner deemed by the Promoter to be disruptive. Participants may enter via the official Nespresso Instagram page at @nespresso.uk.

3. No purchase necessary.

4. There is one prize available to be won, consisting of a Nespresso Bundle including a Vertuo Pop machine, Aeroccino 4 and 50 capsules (the winner can choose machine colour subject to availability. Capsules will be a pre-selection chosen by Nespresso). There is no cash or other alternatives in whole or part. The Promoter reserves the right to offer an alternative the prize with an item of equal or greater value in the event of unforeseen circumstances.

HOW TO ENTER:

• Participants will require an Instagram account to enter and must ensure that their entries are set to ‘Public’. Participants who do not already have an Instagram account may open one at www.instagram.com, by following the instructions and reading the relevant Terms and Conditions.

• Enter via Instagram by liking and commenting on the promotional post sharing which is their favourite coffee corner.

• Entries from 07.11.22 to 23:59 on 20.11.22.

Entrants must ensure their account is set to ‘Public’ to allow their entry to be included in the prize draw. The winner will be the qualifying entry drawn at random from all valid entries made via Instagram by 23:59 on 20.11.22. The winner’s Instagram name will be announced/tagged in the original promotion post by 22.11.22. The winner will be required to private message the Promoter within two (2) working days of the winner notification with their contact details to arrange their prize.

• By participating entrants understand and agree to their comments being publicly displayed on the @nespresso.uk official UK Instagram pages. Such entries may be attributed to the original entrant using their name as provided with their entry, or as shown on their Instagram account.

• Comments must not infringe the copyright or other intellectual property rights of any third party. The Promoter reserves the right to remove any comments it deems to be:

i. Violent, negative or/and discriminative of any ethnic, racial, gender, religious, professional or age group, or be profane or obscene;

ii. Promote or be about the use of illegal drugs, tobacco, firearms/weapons, any activities that may appear unsafe or dangerous, or any particular political agenda or message;

iii. Be offensive or be about hate;

iv. Defame, misrepresent or contain negative remarks about the Promoter or its products, other people, products or companies;

v. Contain trademarks owned by others or advertise or promote any brand or product of any kind, without permission;

vi. Contain copyrighted materials owned by others (including photographs, sculptures, paintings and other works of art or images published on or in websites, television, movies or other media or musical "samples") without permission;

vii. Contain materials embodying the names, likenesses, photographs, or other indicia identifying any person, living or dead, other than the participant, without permission;

viii. Communicate messages or images inconsistent with the positive images and/or goodwill to which the Promoter wishes to associate;

ix. Depict, and cannot itself be in, violation of any law.

5. The Promoter reserves the right at its sole and absolute discretion to immediately and permanently remove any comments or posts on its official Instagram page that it deems to be distasteful, degrading or will in any way cause offence. Comments should not mention or tag another person except where the entrant has obtained express permission to publicly share that person’s Instagram name. All entries must conform to Instagram guidelines and terms and conditions.

6. The winner will be drawn at random by an independent third party from all valid entries received by the stated closing date. The Promoter reserves the right at its sole discretion to disqualify any individual found to be attempting to tamper with the operation of the promotion, setting up multiple accounts, aliases, using multiple identities or to be acting in any manner deemed by the Promoter to be in violation of the Terms and Conditions; or to be acting in any manner deemed by the Promoter to be disruptive. Bulk, trade, agencies, third party or automated entries are not permitted and will be disqualified.

7. The Promoter reserves the right to remove any entrant from the prize draw whose social media name or photo it deems to be offensive, or it believes may cause offence to other participants.

8. Prize draw will close at 23:59 on 20.11.22. Participation is via the method as outlined in Clause 4 above only. No postal or other entry method is available.

9. The prize draw will take place using an independently verified random computer number generator within two working days of the prize draw closing date and the winner will be notified via Instagram on 22.11.22. The winner will be required to contact the Promoter via a Private Message to provide contact details and to make arrangements for their prize to be delivered. Whilst all reasonable steps will be taken to contact the winner, if this cannot be achieved within a further 14 days and after three attempts, the Promoter reserves the right to cancel the prize entitlement and award the prize to a reserve winner who will be drawn at the same time as the original winner. If the reserve winner does not respond within 14 days of being notified and after three attempts, the prize entitlement will be withdrawn, and the prize removed from the promotion. On completion of the validation process, the prize will be sent by special delivery post or courier, via a tracked and signed for service, within 28 days of confirmation of the winner’s address.

10. The Promoter reserves the right to withdraw or amend this promotion in the event of any unforeseen circumstances outside its reasonable control but will use all reasonable endeavours to minimise the effect to participants to avoid undue disappointment.

11. The Promotion and these Terms and Conditions will be governed by the laws of the participating country but any disputes as to the meaning of these terms will be subject to the exclusive jurisdiction of the participant’s local courts.

12. The decision of the Promoter in all matters connected to this draw is final and binding.

13. The Promoter cannot accept any responsibility for any damage, loss or injury suffered by any entrant entering the promotion or as a result of accepting any prize. Nothing shall exclude the Promoter’s liability for death or personal injury as a result of its negligence. To the fullest extent possible in law, neither the Promoter nor agencies involved in this promotion will be liable for any loss or damage whatsoever caused by matters relating to this promotion.

14. Promoter reserves the right to verify the winner and to refuse to award the prize or withdraw prize entitlement where there are reasonable grounds to believe there has been a breach of these Terms and Conditions, or any instructions forming part of this promotion’s entry requirements, or otherwise where a participant has gained an unfair advantage in participating in the promotion or won using fraudulent means.

15. By taking part in the promotion, the winner agrees that the Promoter may contact them to ask whether they want to participate in marketing activities/PR relating to this promotion only.

16. Subject to the Promoter’s Privacy Policy which can be found at https://www.nespresso.com/uk/en/pages/legal the surnames and counties of the verified winners will be available upon request by sending an email to: ukrcrc.general@nespresso.com with the subject line “WINNER’S LIST: NESPRESSO VERUO POP INSTAGRAM PRIZE DRAW” for a period of 3 months following the end of the promotion. The Promoter reserves the right to refuse any or all such requests. If the winner objects to their information being published, then they can contact the Promoter by emailing: ukrcrc.general@nespresso.com. with the subject “WINNER’S LIST: NESPRESSO VERTUO POP INSTAGRAM PRIZE DRAW”. The Promoter may nevertheless disclose the information to the Advertising Standards Authority if required to do so.

17. Data Protection: The Promoter will only use the personal details supplied for the administration of the promotion and the auditing of the entries where necessary and for no other purpose, unless we have your consent and you have opted-in to receive future marketing communications or prize PR. As part of this promotion, if you are not opted-in into our general marketing email, you may still receive emails/messages for this promotion only to let you know if you have won and to make arrangements for your prize delivery. The surname and county of the verified winner will be made available as set out in paragraph 16 above and the winner can object to this by emailing: UKI.Dataprotection@uk.nestle.com . Otherwise, your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR). Click here for the Promoter’s Privacy Policy https://www.nespresso.com/uk/en/pages/legal. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: UKI.Dataprotection@uk.nestle.com. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. For the purpose of this promotion, requests to delete personal data can only be actioned after the promotion has concluded.

18. No responsibility can be accepted for any entries that cannot be made, are incomplete, corrupted, delayed or are not received for any reason whatsoever. The Promoter cannot assume any responsibility or liability for:

• Any faulty or failed electronic data transmissions.

• Communications line failure, regardless of cause, with regard to any equipment, networks, lines, satellites, servers, computers or providers used in any aspect of the promotion.

• Any unauthorised access to the operation of this promotion.

• Inaccessibility or unavailability of the internet or Instagram, or any combination thereof.

19. All normal Internet connection charges associated with the submission of an entry to the promotion shall be the entrant’s responsibility.

20. This promotion is in no way sponsored, endorsed, or administered by, or associated with Instagram. Entrants accept and understand that they are providing their information to the Promoter, and that Instagram has no liability for any element of this promotion. Furthermore, any questions, comments or complaints regarding the promotion will be directed to the Promoter only.

21. Any person posting, or seen to be posting, comments to the ‘Nespresso UK’ social media pages, or elsewhere during the promotion that are considered bullying, spiteful or upsetting to other participants, fans of ‘Nespresso’ or directly aimed at the Promoter, will have their comments removed and will be disqualified from the promotion. The Promoter reserves the right to alert Instagram to any such behaviour, which may result in the person’s account being frozen pending investigation.

22. Privacy Policy

As the promotion is run using Instagram, their privacy policy will apply. See above for the Promoter’s Privacy policy.

23. To ensure fairness and the integrity of the promotion to all participants, the Promoter will not enter into discussions regarding the running of this promotion via social media but will respond to questions via ukrcrc.general@nespresso.com.

24. If any of these clauses should be determined to be invalid or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.

25. If, for any reason, any aspect of this promotion is not capable of running as planned, including by reason of infection by computer virus, network failure, bugs, tampering, unauthorised intervention, fraud, technical failures or any other cause beyond the control of the Promoter which corrupts or affects the administration, security, fairness, integrity or proper conduct of this promotion, the Promoter may in its sole discretion modify or suspend the promotion or invalidate any affected entries. If an act, omission, event, or circumstance occurs which is beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these Terms and Conditions the Promoter will not be liable for any failure to perform or delay in performing its obligation but will always endeavour to minimise the effect to participants in order to avoid undue disappointment.

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick RH6 0PA

NESPRESSO WINTER SALE 2022

FULL TERMS AND CONDITIONS (UK & ROI) FOR DIRECT CHANNELS AND TRADE CHANNELS:

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information.

The Promoter takes data protection seriously. By entering this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. This promotion is open to all residents of the UK, Channel Islands, Isle of Man and Republic of Ireland, aged 18 or over and excludes employees and their immediate families of Nestle S.A. and Nespresso, its agents or anyone professionally connected to the promotion.

2. Participants are required to register/be registered with Nespresso during the stated promotion period to qualify for the offer. The offer consists of a Nespresso Plus Coffee Subscription Promocode valid for a discount of half price on the first 12 months’ subscription worth £150/€150. Discount valid for use against £25/€25 plans only. Qualifying participants will pay £12.50/€12.50 per month for the first 12 months when a qualifying machine is purchased between 02.11.22 and 23:59 on 31.01.23. Participants who go on to activate the Nespresso Plus Coffee Subscription by no later than 31.07.23 will also receive a complimentary Coffee Lovers Gift Box worth £50/€55 containing two Vertuo Mugs, an upcycled Barista Apron and a Nomad Touch Travel Mug, when they place their first order. The initial offer must be claimed by no later than 23:59 on 31.01.23. Alternatively, if a qualifying machine is purchased from an associated Nespresso retail partner the initial offer must be claimed by no later than 23:59 on 14.02.23.

3. The stated Nespresso machine must be purchased between the stated dates from one of the associated Nespresso retail partners, or directly from Nespresso or by calling Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI), or at www.nespresso.com, or via the Nespresso App, or visiting a Nespresso Boutique where available. Maximum of one offer per machine purchased per Nespresso Member. Any additional machines purchased during the stated promotional period will not qualify for the offer. The qualifying Nespresso coffee machine must be purchased in the UK, Channel Islands, Isle of Man or Republic of Ireland. Participants should check their local Nespresso Boutique opening days and times as these may vary. This can be done using www.nespresso.com/uk/en/store-locator. This page is updated regularly with the latest information and news relating to Nespresso Boutiques.

4. How to claim:

Via another participating retailer

- The stated Nespresso machine must be purchased during the promotional dates from a participating retailer. To claim the offer customers must visit the promotional website at: www.nespresso.com/ukoffer , or www.nespresso.com/roioffer , complete an application form with their first name, last name, email address, residential address and daytime phone number, machine serial number (which can be found on the drip tray), and upload a photo of their qualifying till receipt showing the purchase of one of the specified Nespresso machines made between 02.11.22 and 31.01.23. Photos must clearly show the name of the store where the machine was purchased, the date purchased and the itemised machine details. Blurred, out-of-focus or photos where the till receipt is illegible will not be accepted. Maximum of one offer per machine purchased per Nespresso Member. Participants will be required to register/be registered with Nespresso to claim the offer. Any additional machines purchased during the stated promotional period will not qualify for the offer.

- The Nespresso Plus Coffee Subscription Promocode will be sent via email within 28 days of making a valid claim. Participants who go on to activate the Nespresso Plus Coffee Subscription by no later than 31.07.23 will also receive a Coffee Lovers Gift Box worth £50/€55 containing two Vertuo Mugs, an upcycled Barista Apron and a Nomad Touch Travel Mug when they place their first order. All qualifying claims for the initial offer must be received by no later than 23:59 on 14.02.23.

Via www.nespresso.com

- Qualifying Nespresso Members are required add their machine to their basket. Participants who are not already Nespresso Members will be required to register to qualify for the offer;

- The Nespresso Plus Coffee Subscription Promocode will be sent with their machine order. Participants who go on to activate the Nespresso Plus Coffee Subscription by no later than 31.07.23 will also receive a Coffee Lovers Gift Box worth £50/€55 when they place their first order.

Via Nespresso Boutique

- Participants must visit their local Nespresso Boutique, register/be registered with Nespresso, and purchase the required Nespresso machine during the stated promotional dates. Participants should check their local Nespresso Boutique opening days and times, as these may vary www.nespresso

.com/uk/en/store-locator.

- The Nespresso Plus Coffee Subscription Promocode will be given with the machine order. Participants who go on to activate the Nespresso Plus Coffee Subscription by no later than 31.07.23 will also receive a Coffee Lovers Gift Box worth £50/€55 when they place their first order.

Via Customer Call Centre

- Qualifying Nespresso Members are required to call the Customer Call Centre to place their order for any of the qualifying Vertuo machines with a Coffee Specialist during the stated promotional dates. Participants who are not already Nespresso Members must register to qualify for the offer;

- The Nespresso Plus Coffee Subscription Promocode will be sent with the machine order. Participants who go on to activate the Nespresso Plus Coffee Subscription by no later than 31.07.23 will also receive a Coffee Lovers Gift Box worth £50/€55 when they place their first order.

5. Registration and activation of a Nespresso Plus Coffee Subscription Plan can be made by visiting https://www.nespresso.com/uk/en/nespresso-plus/winter-coffee-subscription-box (UK) or https://www.nespresso.com/ie/en/nespresso-plus/winter-coffee-subscription-box (ROI) and completing the registration process. Should the participant fail to register and activate a Nespresso Plus Coffee Subscription Plan by 23:59 on 31.07.23 the offer of 12 months’ subscription at half price will become null and void. The offer is valid for use against the £25/€25 Plan only and cannot be used against any other plans. Nespresso Plus Coffee Subscription Plan Terms and Conditions apply. These can be viewed at www.nespresso.com/uk/en/legal.

6. The complimentary Nespresso items are subject to stock availability and Nespresso reserve the right to supplement this offer with alternative items of equivalent value in the event of unforeseen circumstances or out of stock. No cash alternative will be available in lieu of the stated items.

7. How long does the Nespresso Plus Coffee Subscription last?

The Nespresso Plus Coffee Subscription Plan will go on for as long as they continue to make their monthly payments and the contract will continue to roll until cancelled. Credit/Debit Card is required at sign-up. At the end of the first 12 months’ half price offer, subscribers will be automatically charged the full monthly subscription fee currently £25/€25 monthly*. Thereafter, the monthly payments will continue unless cancelled. The Nespresso Plus Coffee Subscription plan can be terminated at any point by contacting the Nespresso Customer Relationship Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), by sending an email confirmation to one@nespresso.com or using the “Cancel” button in “My Account”. In the event of the subscription plan being terminated before the half price offer ends, participants are unable to claim any cash or other alternative in lieu of the unused discounted months.

*Offer available for the £25/€25 Subscription Plan only.

8. This promotion cannot be used in conjunction with any other Nespresso promotion, offer or discount including Nespresso Machine Subscription. Nespresso&YOU offers are still applicable when a qualifying Vertuo Plus and Vertuo POP machine is purchased at RRP. The discount on the Nespresso Vertuo Next machines cannot be used in conjunction with Nespresso&YOU offers.

9. Nespresso reserves the right at its sole discretion to disqualify any individual found to be tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the Terms and Conditions; or to be acting in any manner deemed by Nespresso to be disruptive.

10. Those making claims on behalf of a company or business must be authorised to do so.

11. If a participant returns their machine within 14 days, or the order cancelled, their ability to claim the free items will become null and void. If the complimentary items have already been dispatched, these must be returned unused and in their original packaging within 14 days at the participant’s own cost.

12. All Nespresso products are subject to availability. For further information regarding this offer, please contact Nespresso on Freephone 0800 442 442 (UK)/ 1800 812 660 (ROI).

13. Data Protection: Nespresso will only use the personal details supplied for the administration of the promotion and the auditing of applications where necessary and for no other purpose unless we have your consent and you have opted-in to receive future marketing communications. As part of this promotion, if you are not opted-in into our general marketing email, you may still receive emails/messages for this promotion only if any issues arise. Otherwise, your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR). Click here for the Promoter’s Privacy Policy https://www.nespresso.com/uk/en/pages/legal. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: UKI.Dataprotection@uk.nestle.com. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. For the purpose of this promotion, requests to delete personal data can only be actioned after the promotion has concluded.

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick, RH6 0PA

NESPRESSO AUTUMN PROMOTION 2022

FULL TERMS AND CONDITIONS (UK & ROI) FOR DIRECT CHANNELS AND TRADE CHANNELS:

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information.

The Promoter takes data protection seriously. By entering this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. This promotion is open to all residents of the UK, Channel Islands, Isle of Man and Republic of Ireland, aged 18 or over and excludes employees and their immediate families of Nestle S.A. and Nespresso, its agents or anyone professionally connected to the promotion.

2. Participants are required to register/be registered with Nespresso during the stated promotion period to qualify for the offer. The offer consists of a Nespresso Plus Coffee Subscription Promocode valid for a discount of half price on the first six months’ subscription worth £75/€75. Discount valid for use against £25/€25 plans only. Qualifying participants will pay £12.50/€12.50 per month for the first six months when a qualifying machine is purchased between 24.08.22 and 23:59 on 31.10.22. Participants who go on to activate the Nespresso Plus Coffee Subscription by no later than 18.04.23 will also receive an Aeroccino 3 Milk Frother worth £79/€89 when they place their first order. The initial offer must be claimed by no later than 23:59 on 31.10.22. Alternatively, if a qualifying machine is purchased from an associated Nespresso retail partner the initial offer must be claimed by no later than 23:59 on 14.11.22.

3. The stated Nespresso machine must be purchased between the stated dates from one of the associated Nespresso retail partners, or directly from Nespresso or by calling Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI), or at www.nespresso.com, or via the Nespresso App, or visiting a Nespresso Boutique where available. Maximum of one offer per machine purchased per Nespresso Member. Any additional machines purchased during the stated promotional period will not qualify for the offer. The qualifying Nespresso Coffee machine must be purchased in the UK, Channel Islands, Isle of Man or Republic of Ireland. Participants should check their local Nespresso Boutique opening days and times as these may vary. This can be done using www.nespresso.com/uk/en/store-locator. This page is updated regularly with the latest information and news relating to Nespresso Boutiques.

4. How to claim:

Via another participating retailer

- The stated Nespresso machine must be purchased during the promotional dates from a participating retailer. To claim the offer customers must visit the promotional website at: www.nespresso.com/ukpromotion, or www.nespresso.com/roipromotion , complete an application form with their first name, last name, email address, residential address and daytime phone number, machine serial number (which can be found on the drip tray), and upload a photo of their qualifying till receipt showing the purchase of one of the specified Nespresso machines made between 24.08.22 and 31.10.22. Photos must clearly show the name of the store where the machine was purchased, the date purchased and the itemised machine details. Blurred, out-of-focus or photos where the till receipt is illegible will not be accepted. Maximum of one offer per machine purchased per Nespresso Member. Participants will be required to register/be registered with Nespresso to claim the offer. Any additional machines purchased during the stated promotional period will not qualify for the offer.

- The Nespresso Plus Coffee Subscription Promocode will be sent via email within 28 days of making a valid claim. Participants who go on to activate the Nespresso Plus Coffee Subscription by no later than 18.04.23 will also receive an Aeroccino 3 Milk Frother worth £79/€89 when they place their first order. All qualifying claims for the initial offer must be received by no later than 23:59 on 14.11.22.

Via www.nespresso.com

- Qualifying Nespresso Members are required add their machine to their basket. Participants who are not already Nespresso Members will be required to register to qualify for the offer;

- The Nespresso Plus Coffee Subscription Promocode will be sent with their machine order. Participants who go on to activate the Nespresso Plus coffee subscription by no later than 18.04.23 will also receive an Aeroccino 3 Milk Frother worth £79/€89 when they place their first order.

Via Nespresso Boutique

- Participants must visit their local Nespresso Boutique, register/be registered with Nespresso, and purchase the required Nespresso machine during the stated promotional dates. Participants should check their local Nespresso Boutique opening days and times, as these may vary www.nespresso.com/uk/en/store-locator.

- The Nespresso Plus Coffee Subscription Promocode will be given with the machine order. Participants who go on to activate the Nespresso Plus coffee subscription by no later than 18.04.23 will also receive an Aeroccino 3 Milk Frother worth £79/€89 when they place their first order.

Via Customer Call Centre

- Qualifying Nespresso Members are required to call the Customer Call Centre to place their order for any of the qualifying Vertuo machines with a Coffee Specialist during the stated promotional dates. Participants who are not already Nespresso Members must register to qualify for the offer;

- The Nespresso Plus Coffee Subscription Promocode will be sent with the machine order. Participants who go on to activate the Nespresso Plus coffee subscription by no later than 18.04.23 will also receive an Aeroccino 3 Milk Frother worth £79/€89 when they place their first order.

5. Registration and activation of a Nespresso Plus Coffee Subscription Plan can be made by visiting www.nespresso.com/uk/en/autumn-coffee-subscription-box www.nespresso.com/ie/en/autumn-coffee-subscription-box and completing the registration process. Should the participant fail to register and activate a Nespresso Plus Coffee Subscription Plan by 23:59 on 18.04.23 the offer of six months’ subscription at half price will become null and void. The offer is valid for use against the £25/€25 Plan only and cannot be used against any other plans. Nespresso Plus Coffee Subscription Plan Terms and conditions apply. These can be viewed at www.nespresso.com/uk/en/legal.

6. The complimentary Nespresso items are subject to stock availability and Nespresso reserve the right to supplement this offer with alternative items of equivalent value in the event of unforeseen circumstances or out of stock. No cash alternative will be available in lieu of the stated items.

7. How long does the Nespresso Coffee Subscription last?

The Nespresso Coffee subscription plan will go on for as long as they continue to make their monthly payments and the contract will continue to roll until cancelled. Credit/Debit Card is required at sign-up. At the end of the first six months’ half price offer, subscribers will be automatically charged the full monthly subscription fee currently £25/€25 monthly*. Thereafter, the monthly payments will continue unless cancelled. The Nespresso Plus Subscription plan can be terminated at any point by contacting the Nespresso Customer Relationship Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), by sending an email confirmation to one@nespresso.com or using the “Cancel” button in “My Account”. In the event of the subscription plan being terminated before the free 6th month, participants are unable to claim any cash or other alternative in lieu of the unused complimentary month.

*Offer available for the £25/€25 Subscription Plan only.

8. This promotion cannot be used in conjunction with any other Nespresso promotion, offer or discount including Nespresso Machine Subscription. Nespresso&YOU offers are still applicable when a Vertuo Next or Vertuo Pop machines are purchased at RRP. The discount on the Nespresso Vertuo Plus cannot be used in conjunction with Nespresso&YOU offers.

9. Nespresso reserves the right at its sole discretion to disqualify any individual found to be tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the Terms and Conditions; or to be acting in any manner deemed by Nespresso to be disruptive.

10. Those making claims on behalf of a company or business must be authorised to do so.

11. If a participant returns their machine within 14 days, or the order cancelled, their ability to claim the free items will become null and void. If the complimentary items have already been dispatched, these must be returned unused and in their original packaging within 14 days at the participant’s own cost.

12. All Nespresso products are subject to availability. For further information regarding this offer, please contact Nespresso on Freephone 0800 442 442 (UK)/ 1800 812 660 (ROI).

13. Data Protection: Nespresso will only use the personal details supplied for the administration of the promotion and the auditing of applications where necessary and for no other purpose unless we have your consent and you have opted-in to receive future marketing communications. As part of this promotion, if you are not opted-in into our general marketing email, you may still receive emails/messages for this promotion only if any issues arise. Otherwise, your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR). Click here for the Promoter’s Privacy Policy https://www.nespresso.com/uk/en/pages/legal. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: UKI.Dataprotection@uk.nestle.com. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. For the purpose of this promotion, requests to delete personal data can only be actioned after the promotion has concluded.

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick, RH6 0PA

FULL TERMS AND CONDITIONS

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information.

The Promoter takes data protection seriously. By entering this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. This promotion is open to specially selected Nespresso Members residing in the UK, Channel Islands, Isle of Man and Republic of Ireland, aged 18 or over only. Excludes employees and their immediate families of Nestlé S.A. and Nespresso, its agents or anyone professionally connected to the promotion.

2. The offer is available to qualifying participants who purchase the required number and type of Nespresso capsules in a single transaction, as stated in their email, from one of the Nespresso direct channels, including the Nespresso Customer Call Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), on-line at www.nespresso.com, or a Nespresso Boutique between 22.08.22 and 23:59 on 04.09.22 (or boutique closing time). Offer not available via any other retail outlets or via Nespresso Micro Boutiques or Café NESPRESSO. Participants should check their local Nespresso Boutique opening days and times as these may vary. This can be done using www.nespresso.com/uk/en/store-locator. This page is updated regularly with the latest information and news relating to Nespresso Boutiques.

3. The offer is limited to one offer per qualifying Nespresso Member. Participants may choose only one of the offers as outlined in the email they receive. The promotion only applies to orders placed for the number and type of Nespresso capsules as stated in the promotional email at participating channels during the stated promotional period and cannot be applied retrospectively.

4. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to make more than one valid claim by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the Terms and Conditions.

5. How to claim:

Via Customer Call Centre

- Qualifying Nespresso Members are required to call the Customer Call Centre to place their order with a Coffee Specialist for the required number and type of Nespresso capsules during the promotional dates and quote the offer they have received;

- The complimentary gift will be added to their order, subject to availability, whilst stocks last.

Via www.nespresso.com

- Qualifying Nespresso Members are required to log into their account and add the required number and type of Nespresso capsules to their basket;

- They offer will be added automatically when the correct number and type of capsules are purchased within the stated promotional period, subject to availability, whilst stocks last.

Via Nespresso Boutique*

- Qualifying Nespresso Members must visit their local Nespresso Boutique, purchase the required number and type of Nespresso capsules as outlined in the promotion email they received;

- The complimentary gift will be given with the purchase, subject to availability, whilst stocks last.

6. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the Nespresso Member to ensure the integrity of the promotion.

7. Only completed purchases made by no later than 23:59 on 04.09.22 will qualify for the offer. Complimentary gifts are subject to availability while stocks last. The promotion will end at 23:59 on 04.09.22, OR, when all allocated stock of the complimentary gift has been claimed, whichever is sooner. Nespresso does not accept responsibility for any late applications or any communications line failure, regardless of cause, or inaccessibility or unavailability of the internet.

8. Those making claims on behalf of a company or business must be authorised to do so.

9. If a participant returns their qualifying capsules within 14 days of the purchase date, their ability to claim the complimentary gift will become null and void. If the complimentary gift has already been dispatched, these must be returned unused and in their original packaging within 14 days of receipt at the participant’s own cost.

10. All Nespresso products are subject to availability.

11. Data Protection: The Promoter will only use the personal details supplied for the administration of the promotion and the auditing of orders where necessary and for no other purpose unless we have your consent and you have opted-in to receive future marketing communications. As part of this promotion, if you are not opted-in into our general marketing email, you may still receive emails/messages for this promotion only to let you know if there are any issues with your order. Otherwise, your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR). Click here for the Promoter’s Privacy Policy https://www.nespresso.com/uk/en/pages/legal. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: UKI.Dataprotection@uk.nestle.com. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. For the purpose of this promotion, requests to delete personal data can only be actioned after the promotion has concluded.

For further information regarding this offer, please contact the Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI).

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick, RH6 0PA

FULL TERMS AND CONDITIONS

1. This promotion is open to specially selected Nespresso Members residing in the UK, Channel Islands, Isle of Man and Republic of Ireland, aged 18 or over only. Excludes employees and their immediate families of Nestlé S.A. and Nespresso, its agents or anyone professionally connected to the promotion.

2. The offer is available to qualifying participants who purchase the required number and type of Nespresso capsules in a single transaction, as stated in their email, from one of the Nespresso direct channels, including the Nespresso Customer Call Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), on-line at www.nespresso.com , or a Nespresso Boutique between 04.08.22 and 23:59 on 21.08.22 (or boutique closing time). Offer not available via any other retail outlets or via Nespresso Micro Boutiques or Café NESPRESSO. Due to the continuing COVID-19 situation, participants should check their local Nespresso Boutique opening days and times as these may vary. This can be done using www.nespresso.com/uk/en/store-locator . This page is updated regularly with the latest information and news relating to Nespresso Boutiques.

3. The offer is limited to one offer per qualifying Nespresso Member. The promotion only applies to orders placed for the number and type of Nespresso capsules as stated in the promotional email at participating channels during the stated promotional period and cannot be applied retrospectively.

4. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to make more than one valid claim by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the terms and conditions.

5. How to claim:

Via Customer Call Centre

- Qualifying Nespresso Members are required to call the Customer Call Centre to place their order with a Coffee Specialist for the required number and type of Nespresso capsules during the promotional dates and quote the offer they have received;

- The complimentary gift(s) will be added to their order, subject to availability, whilst stocks last.

Via www.nespresso.com

- Qualifying Nespresso Members are required to log into their account and add the required number and type of Nespresso capsules to their basket;

- They offer will be added automatically when the correct number and type of capsules are purchased within the stated promotional period, subject to availability, whilst stocks last.

Via Nespresso Boutique*

- Qualifying Nespresso Members must visit their local Nespresso Boutique, purchase the required number and type of Nespresso capsules as outlined in the promotion email they received;

- The complimentary gift will be given with the purchase, subject to availability, whilst stocks last.

*Due to the continuing COVID-19 situation, participants should check their local Nespresso Boutique opening days and times as these may vary. This can be done using www.nespresso.com/uk/en/store-locator. This page is updated regularly with the latest information and news relating to Nespresso Boutiques.

6. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the Nespresso Member to ensure the integrity of the promotion.

7. Only completed purchases made by no later than 23:59 on 21.08.22 will qualify for the offer. Complimentary gifts are subject to availability while stocks last. The promotion will end at 23:59 on 04.10.22, OR, when all allocated stock of the complimentary gifts has been claimed, whichever is sooner. Nespresso does not accept responsibility for any late applications or any communications line failure, regardless of cause, or inaccessibility or unavailability of the internet.

8. Those making claims on behalf of a company or business must be authorised to do so.

9. All Nespresso products are subject to availability.

For further information regarding this offer, please contact the Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI).

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick, RH6 0PA

NESPRESSO SURFBOARD INSTAGRAM PRIZE DRAW

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information.

The Promoter takes data protection seriously. By entering this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. Open to UK, CI & IoM residents aged 18 or over, excluding employees of Nespresso UK Ltd and their immediate families, its agents or anyone else professionally connected with the promotion.

2. Only one entry per person via the promotional Instagram posts throughout the duration of the promotion. The Promoter reserves the right at its sole discretion to disqualify any individual found to be attempting to circumvent this clause by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by the Promoter to be in violation of the Terms and Conditions; or to be acting in any manner deemed by the Promoter to be disruptive. Participants may enter via the official Nespresso Instagram page at @nespresso.uk.

3. No purchase necessary.

4. There is one prize available to be won, consisting of a Nespresso branded Surfboard and a Nespresso Ice Coffee Bundle containing 50 capsules (winner can choose Original Line or Vertuo Line). There is no cash or other alternatives in whole or part. The Promoter reserves the right to offer an alternative the prize with an item of equal or greater value in the event of unforeseen circumstances. N.B. Nespresso UK Ltd advises that the prize winner should seek proper instruction on the usage of the prize from trained professionals and ensure they follow all relevant safety advice when surfing, including the wearing of safety equipment. The prize winner assumes and accepts all liability for injury and damage (direct and indirect) caused by the usage of the prize.

HOW TO ENTER:

• Participants will require an Instagram account to enter and must ensure that their entries are set to ‘Public’. Participants who do not already have an Instagram account may open one at www.instagram.com, by following the instructions and reading the relevant Terms and Conditions.

• Enter via Instagram by posting their Nespresso iced coffee creations on either an Instagram feed post or reel with the hashtag #SummerWithNespresso and tag @nespresso.uk.

• Entries from 18:00 on 27.07.22 to 20:00 on 10.08.22 (BST).

Entrants must ensure their account is set to ‘Public’ to allow their entry to be included in the prize draw. The winner will be the qualifying entry drawn at random from all valid entries made via Instagram by 20:00 on 10.08.22. The winner’s Instagram name will be announced/tagged in the original promotion post by 12.08.22. The winner will be required to private message the Promoter within two (2) working days of the winner notification with their contact details to arrange their prize.

• By participating entrants understand and agree to their comments being publicly displayed on the @nespresso.uk official UK Instagram pages. Such entries may be attributed to the original entrant using their name as provided with their entry, or as shown on their Instagram account.

• Comments must not infringe the copyright or other intellectual property rights of any third party. The Promoter reserves the right to remove any comments it deems to be:

i. Violent, negative or/and discriminative of any ethnic, racial, gender, religious, professional or age group, or be profane or obscene;

ii. Promote or be about the use of illegal drugs, tobacco, firearms/weapons, any activities that may appear unsafe or dangerous, or any particular political agenda or message;

iii. Be offensive or be about hate;

iv. Defame, misrepresent or contain negative remarks about the Promoter or its products, other people, products or companies;

v. Contain trademarks owned by others or advertise or promote any brand or product of any kind, without permission;

vi. Contain copyrighted materials owned by others (including photographs, sculptures, paintings and other works of art or images published on or in websites, television, movies or other media or musical "samples") without permission;

vii. Contain materials embodying the names, likenesses, photographs, or other indicia identifying any person, living or dead, other than the participant, without permission;

viii. Communicate messages or images inconsistent with the positive images and/or goodwill to which the Promoter wishes to associate;

ix. Depict, and cannot itself be in, violation of any law.

5. The Promoter reserves the right at its sole and absolute discretion to immediately and permanently remove any comments or posts on its official Instagram page that it deems to be distasteful, degrading or will in any way cause offence. Comments should not mention or tag another person except where the entrant has obtained express permission to publicly share that person’s Instagram name. All entries must conform to Instagram guidelines and terms and conditions.

6. The winner will be drawn at random by an independent third party from all valid entries received by the stated closing date. The Promoter reserves the right at its sole discretion to disqualify any individual found to be attempting to tamper with the operation of the promotion, setting up multiple accounts, aliases, using multiple identities or to be acting in any manner deemed by the Promoter to be in violation of the Terms and Conditions; or to be acting in any manner deemed by the Promoter to be disruptive. Bulk, trade, agencies, third party or automated entries are not permitted and will be disqualified.

7. The Promoter reserves the right to remove any entrant from the prize draw whose social media name or photo it deems to be offensive, or it believes may cause offence to other participants.

8. Prize draw closes at 20:00 on 10.08.22. Participation is via the method as outlined in Clause 4 above only. No postal or other entry method is available.

9. The prize draw will take place using an independently verified random computer number generator within two working days of the prize draw closing date and the winner will be notified via Instagram on 12.08.22. The winner will be required to contact the Promoter via a Private Message to provide contact details and to make arrangements for their prize to be delivered. Whilst all reasonable steps will be taken to contact the winner, due to the nature/timing of the prize, if this cannot be achieved within a further two (2) working days and after three attempts, the Promoter reserves the right to cancel the prize entitlement and award the prize to a reserve winner who will be drawn at the same time as the original winner. If the reserve winner does not respond within 24 hrs of being notified and after three attempts, the prize entitlement will be withdrawn, and the prize removed from the promotion. On completion of the validation process, the coffee element of prize will be sent by special delivery post or courier, via a tracked and signed for service, within 14 days of confirmation of the winner’s address.

10. The Promoter reserves the right to withdraw or amend this promotion in the event of any unforeseen circumstances outside its reasonable control but will use all reasonable endeavours to minimise the effect to participants to avoid undue disappointment.

11. These Terms and Conditions (and any non-contractual disputes/claims which arise out of or in connection with them) will be governed by English law and entrants submit to the exclusive jurisdiction of the English and Welsh courts.

12. The decision of the Promoter in all matters connected to this draw is final and binding.

13. The Promoter cannot accept any responsibility for any damage, loss or injury suffered by any entrant entering the promotion or as a result of accepting any prize. Nothing shall exclude the Promoter’s liability for death or personal injury as a result of its negligence. To the fullest extent possible in law, neither the Promoter nor agencies involved in this promotion will be liable for any loss or damage whatsoever caused by matters relating to this promotion.

14. Promoter reserves the right to verify the winners and to refuse to award the prize or withdraw prize entitlement where there are reasonable grounds to believe there has been a breach of these Terms and Conditions, or any instructions forming part of this promotion’s entry requirements, or otherwise where a participant has gained an unfair advantage in participating in the promotion or won using fraudulent means.

15. By taking part in the promotion, the winner agrees that the Promoter may contact them to ask whether they want to participate in marketing activities/PR relating to this promotion only.

16. Subject to the Promoter’s Privacy Policy which can be found at https://www.nespresso.com/uk/en/pages/legal the surnames and counties of the verified winners will be available upon request by sending an email to: ukrcrc.general@nespresso.com with the subject line “WINNERS’ LIST: NESPRESSO SURFBOARD INSTAGRAM PRIZE DRAW” for a period of 3 months following the end of the promotion. The Promoter reserves the right to refuse any or all such requests. If the winner objects to their information being published, then they can contact the Promoter by emailing: ukrcrc.general@nespresso.com. with the subject “WINNER’S LIST: NESPRESSO SURFBOARD INSTAGRAM PRIZE DRAW”. The Promoter may nevertheless disclose the information to the Advertising Standards Authority if required to do so.

17. Data Protection: The Promoter will only use the personal details supplied for the administration of the promotion and the auditing of the entries where necessary and for no other purpose, unless we have your consent and you have opted-in to receive future marketing communications or prize PR. As part of this promotion, if you are not opted-in into our general marketing email, you may still receive emails/messages for this promotion only to let you know if you have won and to make arrangements for your prize delivery. The surname and county of the verified winner will be made available as set out in paragraph 16 above and the winner can object to this by emailing: UKI.Dataprotection@uk.nestle.com . Otherwise, your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR). Click here for the Promoter’s Privacy Policy https://www.nespresso.com/uk/en/pages/legal. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: UKI.Dataprotection@uk.nestle.com. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. For the purpose of this promotion, requests to delete personal data can only be actioned after the promotion has concluded.

18. No responsibility can be accepted for any entries that cannot be made, are incomplete, corrupted, delayed or are not received for any reason whatsoever. The Promoter cannot assume any responsibility or liability for:

• Any faulty or failed electronic data transmissions.

• Communications line failure, regardless of cause, with regard to any equipment, networks, lines, satellites, servers, computers or providers used in any aspect of the promotion.

• Any unauthorised access to the operation of this promotion.

• Inaccessibility or unavailability of the internet or Instagram, or any combination thereof.

19. All normal Internet connection charges associated with the submission of an entry to the promotion shall be the entrant’s responsibility.

20. This promotion is in no way sponsored, endorsed, or administered by, or associated with Instagram. Entrants accept and understand that they are providing their information to the Promoter, and that Instagram has no liability for any element of this promotion. Furthermore, any questions, comments or complaints regarding the promotion will be directed to the Promoter only.

21. Any person posting, or seen to be posting, comments to the ‘Nespresso UK’ social media pages, or elsewhere during the promotion that are considered bullying, spiteful or upsetting to other participants, fans of ‘Nespresso’ or directly aimed at the Promoter, will have their comments removed and will be disqualified from the promotion. The Promoter reserves the right to alert Instagram to any such behaviour, which may result in the person’s account being frozen pending investigation.

22. Privacy Policy

As the promotion is run using Instagram, their privacy policy will apply. See above for the Promoter’s Privacy policy.

23. To ensure fairness and the integrity of the promotion to all participants, the Promoter will not enter into discussions regarding the running of this promotion via social media but will respond to questions via ukrcrc.general@nespresso.com.

24. If any of these clauses should be determined to be invalid or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.

25. If, for any reason, any aspect of this promotion is not capable of running as planned, including by reason of infection by computer virus, network failure, bugs, tampering, unauthorised intervention, fraud, technical failures or any other cause beyond the control of the Promoter which corrupts or affects the administration, security, fairness, integrity or proper conduct of this promotion, the Promoter may in its sole discretion modify or suspend the promotion or invalidate any affected entries. If an act, omission, event, or circumstance occurs which is beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these Terms and Conditions the Promoter will not be liable for any failure to perform or delay in performing its obligation but will always endeavour to minimise the effect to participants in order to avoid undue disappointment.

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick RH6 0PA

NESPRESSO SUMMBER BRUNCH EVENT INSTAGRAM PRIZE DRAW

FULL TERMS AND CONDITIONS

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information.

The Promoter takes data protection seriously. By entering this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. Open to UK, CI & IoM residents aged 18 or over, excluding employees of Nestlé UK Ltd and their immediate families, its agents or anyone else professionally connected with the promotion.

2. Only one entry per person via the promotional Instagram posts throughout the duration of the promotion. The Promoter reserves the right at its sole discretion to disqualify any individual found to be attempting to circumvent this clause by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by the Promoter to be in violation of the Terms and Conditions; or to be acting in any manner deemed by the Promoter to be disruptive. Participants may enter via the official Nespresso Instagram page at @nespressouk.

3. No purchase necessary.

4. There are fifteen (15) prizes available to be won in total, each consisting of a ticket for two (2) people to attend the Nespresso Summer Brunch Event taking place at Spitalfields Market, London, on 30.07.22 from 9am-10am, and a summer coffee bundle containing 50 capsules (the winners may choose either Original or Vertuo capsules). Tickets are digital and will be sent to the winners via email.

• The Promoter cannot be responsible for any changes to the venue or event due to circumstances outside its control.

• Tickets to the Nespresso Summer Event do not include travel and accommodation and any additional expenses incurred in visiting the event will be the sole responsibility of the ticket holder and their guest.

• Due to the nature of the event, the winner of the tickets must be 18 years of age or over. The winner must be the parent or legal guardian of any accompanying minor. The event is subject to the organiser’s own terms and conditions.

• The Promoter, their agents and the event organiser reserve the right to deny access to participants who arrive late; or deny access or remove, any persons who it deems to be rude or disruptive, or who appear to be under the influence of excess alcohol or any other intoxicating substances.

• The event organizer may require participants to be searched for security reasons. Declining to be searched, abusive, threatening, drunken or other anti-social behaviour, carrying offensive weapons or illegal substances may result in the individual being removed from the event. No cash or other alternative will be offered to prize winners or their guests who are refused entry or ejected in such circumstances. No cans, bottles, alcohol, or food to be taken into the venue. For the event organiser’s full terms and conditions, please visit https://www.eventbrite.co.uk/l/LegalTerms/

• There are no cash or other alternatives in whole or part. The Promoter reserves the right to alter the event in whole, or part, in the event of unforeseen circumstances, and/or withdraw or amend the promotion at any time without prior notice. The Promoter cannot be held responsible for the cancellation of the event due to adverse conditions or changes in Government guidelines.

HOW TO ENTER:

• Participants will require an Instagram account to enter and must ensure that their entries are set to ‘Public’. Participants who do not already have an Instagram account may open one at www.instagram.com, by following the instructions and reading the relevant Terms and Conditions.

• Enter via Instagram by commenting on the original promotion post who they would take to the Nespresso Summer Event. Entrants must ensure their account is set to ‘Public’ to allow their entry to be included in the prize draw. The winners will be the first fifteen (15) correct qualifying entries drawn at random from all valid entries made via Instagram by 23:59 on 22.07.22. The winners’ Instagram names will be announced/tagged in the original promotion post by 26.07.22. The winners will be required to private message the Promoter within two (2) working days of the winner notification with their contact details to arrange their prize.

• By participating entrants understand and agree to their comments being publicly displayed on the @nespressouk official UK Instagram pages. Such entries may be attributed to the original entrant using their name as provided with their entry, or as shown on their Instagram account.

• Comments must not infringe the copyright or other intellectual property rights of any third party. The Promoter reserves the right to remove any comments it deems to be:

i. Violent, negative or/and discriminative of any ethnic, racial, gender, religious, professional or age group, or be profane or obscene;

ii. Promote or be about the use of illegal drugs, tobacco, firearms/weapons, any activities that may appear unsafe or dangerous, or any particular political agenda or message;

iii. Be offensive or be about hate;

iv. Defame, misrepresent or contain negative remarks about the Promoter or its products, other people, products or companies;

v. Contain trademarks owned by others or advertise or promote any brand or product of any kind, without permission;

vi. Contain copyrighted materials owned by others (including photographs, sculptures, paintings and other works of art or images published on or in websites, television, movies or other media or musical "samples") without permission;

vii. Contain materials embodying the names, likenesses, photographs, or other indicia identifying any person, living or dead, other than the participant, without permission;

viii. Communicate messages or images inconsistent with the positive images and/or goodwill to which the Promoter wishes to associate;

ix. Depict, and cannot itself be in, violation of any law.

5. The Promoter reserves the right at its sole and absolute discretion to immediately and permanently remove any comments or posts on its official Instagram page that it deems to be distasteful, degrading or will in any way cause offence. Comments should not mention or tag another person except where the entrant has obtained express permission to publicly share that person’s Instagram name. All entries must conform to Instagram guidelines and terms and conditions.

6. The winners will be drawn at random by an independent third party from all valid entries received by the stated closing date. The Promoter reserves the right at its sole discretion to disqualify any individual found to be attempting to tamper with the operation of the promotion, setting up multiple accounts, aliases, using multiple identities or to be acting in any manner deemed by the Promoter to be in violation of the Terms and Conditions; or to be acting in any manner deemed by the Promoter to be disruptive. Bulk, trade, agencies, third party or automated entries are not permitted and will be disqualified.

7. The Promoter reserves the right to remove any entrant from the prize draw whose social media name or photo it deems to be offensive, or it believes may cause offence to other participants.

8. Prize draw closes at 23:59 on 22.07.22. Participation is via the method as outlined in Clause 4 above only. No postal or other entry method is available.

9. The prize draw will take place using an independently verified random computer number generator within two working days of the prize draw closing date and the winners will be notified via Instagram on 26.07.22. The winners will be required to contact the Promoter via a Private Message to provide contact details and to make arrangements for their prize to be delivered. Whilst all reasonable steps will be taken to contact the winners, due to the nature/timing of the prize, if this cannot be achieved within a further two (2) working days and after three attempts, the Promoter reserves the right to cancel the prize entitlement and award the prize to a reserve winner who will be drawn at the same time as the original winner. If the reserve winner does not respond within 24 hrs of being notified and after three attempts, the prize entitlement will be withdrawn, and the prize removed from the promotion. On completion of the validation process, the coffee element of prize will be sent by special delivery post or courier, via a tracked and signed for service, within 14 days of confirmation of the winner’s address.

10. The Promoter reserves the right to withdraw or amend this promotion in the event of any unforeseen circumstances outside its reasonable control but will use all reasonable endeavours to minimise the effect to participants to avoid undue disappointment.

11. These Terms and Conditions (and any non-contractual disputes/claims which arise out of or in connection with them) will be governed by English law and entrants submit to the exclusive jurisdiction of the English and Welsh courts.

12. The decision of the Promoter in all matters connected to this draw is final and binding.

13. The Promoter cannot accept any responsibility for any damage, loss or injury suffered by any entrant entering the promotion or as a result of accepting any prize. Nothing shall exclude the Promoter’s liability for death or personal injury as a result of its negligence. To the fullest extent possible in law, neither the Promoter nor agencies involved in this promotion will be liable for any loss or damage whatsoever caused by matters relating to this promotion.

14. Promoter reserves the right to verify the winners and to refuse to award the prize or withdraw prize entitlement where there are reasonable grounds to believe there has been a breach of these Terms and Conditions, or any instructions forming part of this promotion’s entry requirements, or otherwise where a participant has gained an unfair advantage in participating in the promotion or won using fraudulent means.

15. By taking part in the promotion, the winners agree that the Promoter may contact them to ask whether they want to participate in marketing activities/PR relating to this promotion only.

16. Subject to the Promoter’s Privacy Policy which can be found at https://www.nespresso.com/uk/en/pages/legal the surnames and counties of the verified winners will be available upon request by sending an email to: ukrcrc.general@nespresso.com with the subject line “WINNERS’ LIST: NESPRESSO SUMMER EVENT INSTAGRAM PRIZE DRAW” for a period of 3 months following the end of the promotion. The Promoter reserves the right to refuse any or all such requests. If the winner objects to their information being published, then they can contact the Promoter by emailing: ukrcrc.general@nespresso.com. with the subject “WINNER’S LIST: NESPRESSO SUMMER EVENT INSTAGRAM PRIZE DRAW”. The Promoter may nevertheless disclose the information to the Advertising Standards Authority if required to do so.

17. Data Protection: The Promoter will only use the personal details supplied for the administration of the promotion and the auditing of the entries where necessary and for no other purpose, unless we have your consent and you have opted-in to receive future marketing communications or prize PR. As part of this promotion, if you are not opted-in into our general marketing email, you may still receive emails/messages for this promotion only to let you know if you have won and to make arrangements for your prize delivery. The surname and county of the verified winner will be made available as set out in paragraph 16 above and the winner can object to this by emailing: UKI.Dataprotection@uk.nestle.com . Otherwise, your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR). Click here for the Promoter’s Privacy Policy https://www.nespresso.com/uk/en/pages/legal. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: UKI.Dataprotection@uk.nestle.com. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. For the purpose of this promotion, requests to delete personal data can only be actioned after the promotion has concluded.

18. No responsibility can be accepted for any entries that cannot be made, are incomplete, corrupted, delayed or are not received for any reason whatsoever. The Promoter cannot assume any responsibility or liability for:

• Any faulty or failed electronic data transmissions.

• Communications line failure, regardless of cause, with regard to any equipment, networks, lines, satellites, servers, computers or providers used in any aspect of the promotion.

• Any unauthorised access to the operation of this promotion.

• Inaccessibility or unavailability of the internet or Instagram, or any combination thereof.

19. All normal Internet connection charges associated with the submission of an entry to the promotion shall be the entrant’s responsibility.

20. This promotion is in no way sponsored, endorsed, or administered by, or associated with Instagram. Entrants accept and understand that they are providing their information to the Promoter, and that Instagram has no liability for any element of this promotion. Furthermore, any questions, comments or complaints regarding the promotion will be directed to the Promoter only.

21. Any person posting, or seen to be posting, comments to the ‘Nespresso UK’ social media pages, or elsewhere during the promotion that are considered bullying, spiteful or upsetting to other participants, fans of ‘Nespresso’ or directly aimed at the Promoter, will have their comments removed and will be disqualified from the promotion. The Promoter reserves the right to alert Instagram to any such behaviour, which may result in the person’s account being frozen pending investigation.

22. Privacy Policy

As the promotion is run using Instagram, their privacy policy will apply. See above for the Promoter’s Privacy policy.

23. To ensure fairness and the integrity of the promotion to all participants, the Promoter will not enter into discussions regarding the running of this promotion via social media but will respond to questions via ukrcrc.general@nespresso.com.

24. If any of these clauses should be determined to be invalid or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.

25. If, for any reason, any aspect of this promotion is not capable of running as planned, including by reason of infection by computer virus, network failure, bugs, tampering, unauthorised intervention, fraud, technical failures or any other cause beyond the control of the Promoter which corrupts or affects the administration, security, fairness, integrity or proper conduct of this promotion, the Promoter may in its sole discretion modify or suspend the promotion or invalidate any affected entries. If an act, omission, event, or circumstance occurs which is beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these Terms and Conditions the Promoter will not be liable for any failure to perform or delay in performing its obligation but will always endeavour to minimise the effect to participants in order to avoid undue disappointment.

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick RH6 0PA

SUMMER WITH NESPRESSO: BRAZILIAN VIBES EVENTS

FULL TERMS AND CONDITIONS

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information.

Nespresso takes data protection seriously. By participating in this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. Open to UK residents aged 18 or over excluding employees of Nestlé UK Ltd and Nespresso UK, and their immediate families, its agents or anyone else professionally connected with the promotion.

2. Only one application per person throughout the duration of the promotion. The Promoter reserves the right at its sole discretion to disqualify any individual found to be attempting to circumvent this clause by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by the Promoter to be in violation of the Terms and Conditions; or to be acting in any manner deemed by Nespresso to be disruptive.

3. No purchase necessary.

4. Free tickets available on a ‘first-come, first-served’ basis to attend one of the Nespresso Presents: Brazilian Vibes – Yoga Classes

• London – Old Spitalfields Market – Saturday 23rd July, 2022

o Yoga class 9am – 10am

o Yoga class 11am – 12pm

o Yoga class 1pm – 2pm

o Iced coffee bar open 9am until 6pm

• London – Old Spitalfields Market – Sunday 24th July, 2022

o Yoga class 9am – 10am

o Yoga class 11am – 12pm

o Yoga class 1pm – 2pm

o Iced coffee bar open 9am until 6pm

• London – Old Spitalfields Market – Saturday 30th July, 2022

o Yoga class 11am – 12pm

o Yoga class 1pm – 2pm

o Iced coffee bar open 9am until 6pm

• London – Old Spitalfields Market – Sunday 31st July, 2022

o Yoga class 9am – 10am

o Yoga class 11am – 12pm

o Yoga class 1pm – 2pm

o Iced coffee bar open 9am until 6pm

The event includes one free multi-sensory yoga class (45 minutes). Mats will be provided, as well as free iced coffee after the class.

Each attendee will receive up to five (5) complimentary iced coffees per day.

Please note, there will be shelving available to hold personal items. Nespresso is not liable for any items left at your own risk.

• When booking, participants may choose from a range of yoga classes, and will be able to book a maximum of two spaces.

• Nespresso cannot be responsible for any changes to the venue or event due to circumstances outside its control.

• All participants must arrive 15 minutes prior to the booking. Failure to do so may result in their place/session being released to the next in line.

• To request a booking, participants should order tickets via the EventBrite links for session.

• Tickets to the event do not include travel and accommodation and any additional expenses incurred in visiting the event will be the sole responsibility of the ticket holder and their guests.

• Due to the nature of the event, attendees must be 18 years of age or over. The event is subject to the organiser’s own terms and conditions.

• There will be limited changing rooms and no lockers (shelving units available), therefore, participants are advised to not bring large items with them and to keep all valuables on their person. Nespresso is not liable for any lost or stolen items.

• The Promoter, their agents and the event organiser reserve the right to deny access to participants who arrive late; or deny access or remove, any persons who it deems to be rude or disruptive, or who appear to be under the influence of excess alcohol or any other intoxicating substances.

• The event organizer may require participants to be searched for security reasons. Declining to be searched, abusive, threatening, drunken or other anti-social behaviour, carrying offensive weapons or illegal substances may result in the individual being removed from the event. No cash or other alternative will be offered to prize winners or their guests who are refused entry or ejected in such circumstances. No cans, bottles, alcohol, or food to be taken into the venue. For the event organiser’s full terms and conditions, please visit https://www.eventbrite.co.uk/l/LegalTerms/.

• There are no cash or other alternatives in whole or part. The Promoter reserves the right to alter the event in whole, or part, in the event of unforeseen circumstances, and/or withdraw or amend the promotion at any time without prior notice. The Promoter cannot be held responsible for the cancellation of the event due to adverse conditions or changes in Government guidelines.

7. The Promoter reserves the right to withdraw or amend this promotion in the event of any unforeseen circumstances outside its reasonable control but will use all reasonable endeavours to minimise the effect to participants to avoid undue disappointment.

8. If any of these clauses should be determined to be illegal, invalid, or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.

9. These Terms and Conditions (and any non-contractual disputes/claims which arise out of or in connection with them) will be governed by English law and entrants submit to the exclusive jurisdiction of the English and Welsh courts.

10. The decision of the Promoter in all matters connected to this event is final and binding.

11. To the fullest extent possible in law, neither the Promoter nor agencies involved in this promotion will be liable for any loss or damage whatsoever caused by matters relating to this promotion.

13. Data Protection: Nespresso will only use the personal details supplied for the administration of this promotion and no other purpose, unless we have your consent/you have opted-in to receive future marketing communications. Your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. Click here for the Promoter’s Privacy Policy https://www.nespresso.com/uk/en/pages/legal. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: Ukcrc.General@nespresso.com.

14. No responsibility can be accepted for any applications/ticket requests that cannot be made, are incomplete, corrupted, delayed or are not received for any reason whatsoever. The Promoter cannot assume any responsibility or liability for:

• Any faulty or failed electronic data transmissions.

• Communications line failure, regardless of cause, with regard to any equipment, networks, lines, satellites, servers, computers or providers used in any aspect of the promotion.

• Any unauthorised access to the operation of this promotion.

• Inaccessibility or unavailability of the internet, or any combination thereof.

15. All normal Internet connection charges associated with the submission of an entry to the promotion shall be the entrant’s responsibility.

16. If, for any reason, any aspect of this promotion is not capable of running as planned, including by reason of infection by computer virus, network failure, bugs, tampering, unauthorised intervention, fraud, technical failures or any other cause beyond the control of the Promoter which corrupts or affects the administration, security, fairness, integrity or proper conduct of this

Promoter: Nespresso UK, 1 City Place, Gatwick RH6 0PA

NESPRESSO COMPLIMENTARY SAMPLE SET VIA NESPRESSO APP JULY 2022

FULL TERMS AND CONDITIONS

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information.

Nespresso takes data protection seriously. By participating in this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. This promotion is open to specially selected Nespresso Members residing in the UK & ROI, aged 18 or over only. Excludes employees and their immediate families of Nestlé S.A. and Nespresso, its agents or anyone professionally connected to the promotion.

2. The offer is available to qualifying participants who place their first order and purchase any 50 capsules via the Nespresso App only. Offer not available via any other Nespresso channel or retailer.

3. The offer is limited to one offer per qualifying Nespresso Member. The promotion only applies to orders placed for the number and type of capsules as stated in the promotional email via the Nespresso App between 07.07.22 and 23:59 on 14.07.22 and cannot be applied retrospectively. The offer will end at 23:59 on 14.07.22.

4. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to make more than one valid claim by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the Terms and Conditions.

5. How to claim:

Participants must visit the Nespresso App between 07.07.22 and 23:59 on 14.07.22 and add any 50 capsules to their basket. The complimentary gift of one Sample Set will be added at checkout. Nespresso reserve the right to offer an alternative item of equal or greater value in the event of unforeseen circumstances.

6. The Sample Set will be either Original Line or Vertuo Line samples depending on the capsule type ordered. The Sample Set will contain seven (7) capsules.

7. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the Nespresso Member to ensure the integrity of the promotion.

8. Only complete purchases made by no later than 23:59 on 14.07.22 will be eligible. Nespresso does not accept responsibility for any late applications or any communications line failure, regardless of cause, or inaccessibility or unavailability of the internet.

9. Those making claims on behalf of a company or business must be authorised to do so.

10. All Nespresso products are subject to availability.

11. Data Protection: Nespresso will only use the personal details supplied for the administration of this promotion and no other purpose, unless we have your consent/you have opted-in to receive future marketing communications. Your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. Click here for the Promoter’s Privacy Policy https://www.nespresso.com/uk/en/pages/legal . By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: Ukcrc.General@nespresso.com .

For further information regarding this offer, please contact the Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI).

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick, RH6 0PA

FULL TERMS AND CONDITIONS:

BUY A VERTUO MATT BLACK OR BLACK FOR - £99 (RRP £219) when you follow the link from our affiliate partners and received 200 complimentary Nespresso Festive capsules and a complimentary set of two View cappuccino cups with saucers. Qualifying customers must purchase via the exclusive link only between 25.06.22 and 23:59 on 30.06.22, subject to availability, while stocks last. T&Cs apply. UK, CI & IoM, 18+ only. Visit https://www.nespresso.com/uk/en/affiliate-exclusive to place an order, see further details and full Terms and Conditions.

Abridged Terms and Conditions: Offer open to UK, CI & IoM residents aged 18+, who follow the exclusive link from the email during the promotional period. Offer cannot be claimed via any other channel. To qualify for the exclusive offer of a VERTUO Matt Black, or Black, machine for £99 (RRP £219) and 200 complimentary Nespresso Festive capsules and a complimentary set of two View cappuccino cups with saucers, participants must purchase a qualifying machine between 25.06.22 and 23:59 on 30.06.22. Maximum of one discounted machine and one set of complimentary gifts per customer. The offer will end on 30.06.22, or when all allocated stock of the complimentary gifts has been claimed, whichever is sooner. Machines are subject to availability, whilst stocks last. Offer cannot be used in conjunction with any other offer and offers cannot be exchanged for cash or other alternative of equivalent value. See www.nespresso.com/uk/en/legal for more details and full terms and conditions.

FULL TERMS AND CONDITIONS

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information. Nespresso takes data protection seriously. By participating in this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. This promotion is open to all residents of the UK, Channel Islands and Isle of Man, aged 18 or over who follow the link to the Nespresso website from their email between 25.06.22 and 23:59 on 30.06.22 and purchase the required machine. Excludes employees and their immediate families of Nestlé S.A. and Nespresso, its agents or anyone professionally connected to the promotion. Participants must register or be registered with Nespresso to qualify for the offer.

2. To qualify for the exclusive offer of a VERTUO Matt Black, or Black, machine for £99 (RRP £219) with 200 complimentary Nespresso Festive capsules, and a complimentary set of two View cappuccino cups with saucers (Ref: 3732/2), participants must purchase a qualifying machine between 25.06.22 and 23:59 on 30.06.22. Maximum of one discounted machine and one set of complimentary gifts per customer. The offer will end on 30.06.22, or when all allocated stock of the complimentary gifts has been claimed, whichever is sooner. Machines are subject to availability, whilst stocks last. Offer cannot be used in conjunction with any other offer and offers cannot be exchanged for cash or other alternative of equivalent value. In the event of out of stock of the stated complimentary gifts before the stated end date, no alternative will be available in lieu of the items. If any one person purchases more than one qualifying machine during the promotional period, the offer will be applicable to their first purchase only. The offer cannot be used against the purchase of any other Nespresso machine.

3. How to claim:

- Customers must visit the promotional website following the exclusive link from one of the Affiliate Partners and place an order for a qualifying machine. The discounted price and complimentary gifts will be automatically applied to the order. In the event of out of stocks of the complimentary gifts, participants will be notified and may choose to cancel their order.

- The 200 capsules will be pre-selected by Nespresso and added to the order.

- This offer cannot be claimed via any other channel or retailer.

4. The free Nespresso items are subject to stock availability and Nespresso reserve the right to supplement this offer with alternative items of equivalent value in the event of unforeseen circumstances or out of stock. No cash alternative will be available in lieu of the stated items.

5. This promotion cannot be used in conjunction with any other Nespresso promotion, offer or discount including Nespresso Machine Subscription. The discounted Nespresso Vertuo machine offer cannot be used in conjunction with Nespresso&YOU offers.

6. Nespresso reserves the right at its sole discretion to disqualify any individual found to be tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive.

7. Those making claims on behalf of a company or business must be authorised to do so.

8. If a participant returns their machine within 14 days, or the order cancelled, their ability to claim the free items will become null and void. If the complimentary items have already been dispatched, these must be returned unused and in their original packaging within 14 days at the participant’s own cost.

9. All Nespresso products are subject to availability. For further information regarding this offer, please contact Nespresso on Freephone 0800 442 442 (UK).

10. Data Protection: Nespresso will only use the personal details supplied for the administration of this promotion and no other purpose, unless we have your consent/you have opted-in to receive future marketing communications. Your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. Click here for the Promoter’s Privacy Policy https://www.nespresso.com/uk/en/pages/legal . By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: Ukcrc.General@nespresso.com .

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick, RH6 0PA

FULL TERMS AND CONDITIONS

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of the Terms and Conditions and by participating all entrants will be deemed to have accepted and be bound by the Terms and Conditions. Participants should retain a copy for their information. The Promoter takes data protection seriously. By entering this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. Open to specially invited UK customer aged 18 or over. Excludes employees and their immediate families of the Promoter, its agents or anyone professionally connected to the promotion.

2. No purchase necessary. Participants will be invited via email to complete the NESPRESSO ON THE GO SURVEY via the https://schlesinger.focusvision.com survey platform between 09.07.22 and 23:59 on 12.07.22. The survey will close at 23:59 on 12.07.22, or when 170 unique, genuine survey responses have been received, whichever is sooner.

3. A completed, valid entry must be where the full survey, with every question is completed and survey submitted correctly, and within the first 600 completes. Maximum one survey/entry per person throughout the duration of the promotion.

4. All those who complete a valid/genuine survey/questionnaire within the stated dates will be included in the prize draw. All those who respond to the survey will have the same chance of winning.

5. No responsibility will be accepted for entries which are incomplete, incorrectly completed, not received for whatever reason or for any technical or other error that may arise with any entry.

6. There are 600 free gifts available to be the first 600 participants who complete the survey. The free gift consists of one pack of Nespresso Cantuccini biscuits (120g). No cash or other alternative available. The survey will close when all 600 gifts have been awarded. A notice will be posted on the survey website advising that the survey has closed.

7. The Promoter reserves the right at its sole discretion to disqualify any individual found to be attempting to tamper with the operation of the survey by setting up multiple accounts, using multiple identities or to be acting in any manner deemed by the Promoter to be in violation of these Terms and Conditions; or to be acting in any manner deemed by the Promoter to be disruptive. Bulk, trade, agencies or third party or automated entries are not permitted and will be disqualified.

8. The gift will be sent within twenty-eight (28) working days of survey dully completed and of the closing date, as stated above. The gift is not transferable, as stated, and no cash alternative will be offered. The Promoter reserves the right to substitute the gift, should the stated item become unavailable for any reason, with an alternative of equal or greater value.

9. The Promoter reserves the right to verify all entries, including, but not limited to, any entrant’s identity, and to refuse to award a prize or withdraw prize entitlement or refuse further participation in the promotion where there are reasonable grounds to believe there has been a breach of these Terms and Conditions, or any instructions forming part of this promotion’s entry requirements, or otherwise where a participant has gained an unfair advantage in participating in the promotion, or qualified for a free gift using fraudulent

10. Data Protection: Nespresso will only use the personal details supplied for the administration of the promotion and the auditing of applications where necessary and for no other purpose, unless we have your consent and you have opted-in to receive future marketing communications. As part of this promotion, if you are not opted-in into our general marketing email, you may still receive emails/messages for this promotion only if any issues arise. Otherwise, your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR). Click here for the Promoter’s Privacy Policy https://www.nespresso.com/uk/en/pages/legal . You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: UKI.Dataprotection@uk.nestle.com. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. For the purpose of this promotion, requests to delete personal data can only be actioned after the promotion has concluded.

11. By participating in the Promotion, the survey respondents license and grants the Promoter an exclusive, royalty free, perpetual, worldwide, irrevocable, and sub-licensable right to use, reproduce, modify, adapt, publish, and display such content for any purpose in any media, without compensation, restriction on use, attribution, or liability. Participants agree not to assert any moral rights in relation to such use where the moral rights in respect of the content are theirs to assert. Participants warrant that any comments are their own, have not been copied, in whole or in part, from any third party and they have full authority to grant these rights.

12. Limitations of Liability: Neither the Promoter nor the promotional parties assume any responsibility or liability for:

• Any incorrect or inaccurate submission during the registration process, or for any faulty or failed electronic data transmissions.

• Communications line failure, regardless of cause, with regard to any equipment, systems, networks, lines, satellites, servers, computers or providers utilized in any aspect of this Promotion.

• Inaccessibility or unavailability of the internet or the website or any combination thereof.

• Regretfully, the Promoter cannot be held liable for system failures on the website.

13. Conduct of Entry: Entrants of the Promotion agree to be bound by these Terms and Conditions. The Promoter reserves the right at its sole discretion to remove any entry by an individual found to be tampering with the operation of the Promotion, or to be acting in any manner deemed by the Promoter to be in violation of the Terms and Conditions; or to be acting in any manner deemed by the Promoter to be disruptive.

14. If any of these clauses should be determined to be illegal, invalid, or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.

15. These Terms and Conditions (and any non-contractual disputes/claims which arise out of or in connection with them) will be governed by the relevant local courts who shall have exclusive jurisdiction over any and all disputes arising out of, relating to, or concerning these Terms and Conditions.

16. All normal Internet connection charges associated with the submission of an entry to the promotion shall be the entrant’s responsibility.

17. If, for any reason, any aspect of this promotion is not capable of running as planned, including by reason of infection by computer virus, network failure, bugs, tampering, unauthorised intervention, fraud, technical failures or any other cause beyond the control of the Promoter which corrupts or affects the administration, security, fairness, integrity or proper conduct of this promotion, the Promoter may in its sole discretion modify or suspend the promotion or invalidate any affected entries. If an act, omission, event, or circumstance occurs which is beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these Terms and Conditions the Promoter will not be liable for any failure to perform or delay in performing its obligation but will always endeavour to minimise the effect to participants in order to avoid undue disappointment.

18. The Promoter reserves the right to verify all entries including but not limited to asking for address and identity details (which they must provide within 14 calendar days) and to refuse to award a prize or withdraw prize entitlement, and/or refuse further participation in the promotion and disqualify the participant where there are reasonable grounds to believe there has been a breach of these Terms and Conditions or any instructions forming part of this promotion’s entry requirements or otherwise, where a participant has gained unfair advantage in participating in the promotion or won using fraudulent means. The Promoter will be the final arbiter for all decisions.

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick RH6 0PA

FULL TERMS AND CONDITIONS

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information. Nespresso takes data protection seriously. By participating in this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. This promotion is open to specially selected Nespresso Members residing in the UK & ROI, aged 18 or over only. Excludes employees and their immediate families of Nestle S.A. and Nespresso, its agents or anyone professionally connected to the promotion.

2. The offer is available to qualifying participants who purchase the required number of capsules, as stated in their email, from one of the Nespresso direct channels, including the Nespresso Customer Call Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), on-line at www.nespresso.com, or via the Nespresso App, or a Nespresso Boutique between 13.06.22 and 23:59 on 30.06.22. Offer not available via any other retail outlets or via Café NESPRESSO or Nespresso Micro Boutiques. Due to the continuing COVID-19 situation, please check your local Nespresso Boutique opening days and times as these may vary. This can be done using www.nespresso.com/uk/en/store-locator. This page is updated regularly with the latest information and news relating to Nespresso Boutiques.

3. The offer is limited to one offer per qualifying Nespresso Member. Participants must choose one of the offers available in the email they received. The promotion only applies to orders placed for the number of capsules as stated in the promotional email at participating channels during the stated promotional period and cannot be applied retrospectively.

4. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to make more than one valid claim by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the terms and conditions.

5. How to claim:

Via Customer Call Centre

- Qualifying Nespresso Members are required to call the Customer Call Centre to place their order with a Coffee Specialist for the required number of capsules during the promotional dates. The offer will be applied automatically.

- The value of the complimentary sleeves will be deducted from the basket at checkout.

Via www.nespresso.com

- Qualifying Nespresso Members are required to log into their account during the stated promotional period and add the required number of capsules to their basket;

- The value of the complimentary sleeves will be automatically deducted from the basket at checkout.

Via Nespresso Boutique

- Qualifying Nespresso Members must visit their local Nespresso Boutique, purchase the required number of capsules as outlined in the promotion email they received. Due to the continuing COVID-19 situation, please check your local Nespresso Boutique opening days and times as these may vary. This can be done using www.nespresso.com/uk/en/store-locator. This page is updated regularly with the latest information and news relating to Nespresso Boutiques.

- The value of the complimentary sleeves will be deducted from the basket at checkout.

6. The credit will be applied based on Nespresso average cost per sleeve (Original Line or Vertuo Line, depending on the capsule type ordered).

7. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the Nespresso Member to ensure the integrity of the promotion.

8. Only complete purchases made by no later than 23:59 on 30.06.22 will be eligible. Nespresso does not accept responsibility for any late applications or any communications line failure, regardless of cause, or inaccessibility or unavailability of the internet.

9. Those making claims on behalf of a company or business must be authorised to do so.

10. If a participant returns their capsules within 14 days, the total value will be refunded at the rebate price.

11. All Nespresso products are subject to availability.

12. Data Protection: Nespresso will only use the personal details supplied for the administration of this promotion and no other purpose, unless we have your consent/you have opted-in to receive future marketing communications. Your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. Click here for the Promoter’s Privacy Policy https://www.nespresso.com/uk/en/pages/legal . By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: Ukcrc.General@nespresso.com . For further information regarding this offer, please contact the Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI).

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick, RH6 0PA

FULL TERMS AND CONDITIONS

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information.

1. This promotion is open to specially selected Nespresso Members residing in the UK, Channel Islands, Isle of Man and Republic of Ireland, aged 18 or over only. Excludes employees and their immediate families of Nestlé S.A. and Nespresso, its agents or anyone professionally connected to the promotion.

2. The offer is available to qualifying participants who purchase the required number and type of Nespresso capsules in a single transaction, as stated in their email, from one of the Nespresso direct channels, including the Nespresso Customer Call Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), or on-line at www.nespresso.com between 09.06.22 and 23:59 on 12.06.22. Offer not available via Nespresso Boutiques, or any other retail outlets or Café NESPRESSO.

3. The offer is limited to one offer per qualifying Nespresso Member. The promotion only applies to orders placed for the number and type of Nespresso capsules as stated in the promotional email at participating channels during the stated promotional period and cannot be applied retrospectively.

4. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to make more than one valid claim by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the terms and conditions.

5. How to claim:

Via Customer Call Centre

- Qualifying Nespresso Members are required to call the Customer Call Centre to place their order with a Coffee Specialist for the required number and type of Nespresso capsules during the promotional dates and quote the offer they have received;

- The complimentary gift(s) will be added to their order, subject to availability, whilst stocks last.

Via www.nespresso.com

- Qualifying Nespresso Members are required to log into their account and add the required number and type of Nespresso capsules to their basket;

- They offer will be added automatically when the correct number and type of capsules are purchased within the stated promotional period, subject to availability, whilst stocks last.

6. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the Nespresso Member to ensure the integrity of the promotion.

7. Only completed purchases made by no later than 23:59 on 12.06.22 will qualify for the offer. Complimentary gifts are subject to availability while stocks last. The promotion will end at 23:59 on 28.05.22, OR, when all allocated stock of the complimentary gifts has been claimed, whichever is sooner. Nespresso does not accept responsibility for any late applications or any communications line failure, regardless of cause, or inaccessibility or unavailability of the internet.

8. Those making claims on behalf of a company or business must be authorised to do so.

9. If a participant returns their qualifying capsules within 14 days of the purchase date, their ability to claim the complimentary gift will become null and void. If the complimentary gift has already been dispatched, these must be returned unused and in their original packaging within 14 days of receipt at the participant’s own cost.

10. All Nespresso products are subject to availability.

11. Data Protection: Nespresso will only use the personal details supplied for the administration of the promotion and the auditing of applications where necessary and for no other purpose unless we have your consent and you have opted-in to receive future marketing communications. As part of this promotion, if you are not opted-in into our general marketing email, you may still receive emails/messages for this promotion only if any issues arise. Otherwise, your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR). Click here for the Promoter’s Privacy Policy https://www.nespresso.com/uk/en/pages/legal. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: UKI.Dataprotection@uk.nestle.com. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. For the purpose of this promotion, requests to delete personal data can only be actioned after the promotion has concluded.

For further information regarding this offer, please contact the Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI).

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick, RH6 0PA

ADDENDUM: UPDATED ON 05.08.22. DUE TO TECHNICAL ISSUES THIS PROMOTION WAS DELAYED/OFFLINE FOR A PERIOD OF TIME. TO COMPENSATE, THE CLOSING DATE HAS BEEN EXTENDED TO 22.08.2022. SEE UPDATED CLAUSES 2 AND 4.

FULL TERMS AND CONDITIONS (UK & ROI):

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information.

1. This promotion is open to all residents of the UK, Channel Islands, Isle of Man and Republic of Ireland, aged 18 or over and excludes employees and their immediate families of Nestle S.A. and Nespresso, its agents or anyone professionally connected to the promotion.

2. Participants are required to register/be registered with Nespresso during the stated promotion period to qualify for the offer. The offer consists of a Nespresso Plus Coffee Subscription Promocode valid for a discount of half price on the first six months’ subscription worth £75/€75. Discount valid for use against £25/€25 plans only. Qualifying participants will pay £12.50/€12.50 per month for the first six months when a qualifying machine is purchased between 08.06.22 and 23:59 on 22.08.22. Participants who go on to activate the Nespresso Plus Coffee Subscription by no later than 31.12.22 will also receive a ‘Barista at Home’ Hamper worth £40/€45 containing a Monin Syrup set (2 bottles), 2 View recipe glasses and an ice cube tray when they place their first order. The initial offer must be claimed by no later than 23:59 on 22.08.22. Alternatively, if a qualifying machine is purchased from an associated Nespresso retail partner the initial offer must be claimed by no later than than 23:59 on 05.09.22.

3. The stated Nespresso machine must be purchased between the stated dates from one of the associated Nespresso retail partners, or directly from Nespresso or by calling Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI), or at www.nespresso.com, or via the Nespresso App, or visiting a Nespresso Boutique where available. Maximum of one offer per machine purchased per Nespresso Member. Any additional machines purchased during the stated promotional period will not qualify for the offer. The qualifying Nespresso Coffee machine must be purchased in the UK, Channel Islands, Isle of Man or Republic of Ireland. Due to the continuing COVID-19 situation, participants should check their local Nespresso Boutique opening days and times as these may vary. This can be done using www.nespresso.com/uk/en/store-locator. This page is updated regularly with the latest information and news relating to Nespresso Boutiques.

4. How to claim:

Via another participating retailer

- The stated Nespresso machine must be purchased during the promotional dates from a participating retailer. To claim the offer customers must visit the promotional website at: www.nespresso.com/ukoffer, or www.nespresso.com/roioffer , complete an application form with their first name, last name, email address, residential address and daytime phone number, machine serial number (which can be found on the drip tray), and upload a photo of their qualifying till receipt showing the purchase of one of the specified Nespresso machines made between 08.06.22 and 22.08.22. Photos must clearly show the name of the store where the machine was purchased, the date purchased and the itemised machine details. Blurred, out-of-focus or photos where the till receipt is illegible will not be accepted. Maximum of one offer per machine purchased per Nespresso Member. Participants will be required to register/be registered with Nespresso to claim the offer. Any additional machines purchased during the stated promotional period will not qualify for the offer.

- The Nespresso Plus Coffee Subscription Promocode will be sent via email within 28 days of making a valid claim. Participants who go on to activate the Nespresso Plus Coffee Subscription by no later than 31.12.22 will also receive a ‘Barista at Home’ Hamper worth £40/€45 containing a Monin Syrup set (two bottles), two View recipe glasses and an ice cube tray when they place their first order. All qualifying claims for the initial offer must be received by no later than 23:59 on 05.09.22.

Via www.nespresso.com

- Qualifying Nespresso Members are required add their machine to their basket. Participants who are not already Nespresso Members will be required to register to qualify for the offer;

- The Nespresso Plus Coffee Subscription Promocode will be sent with their machine order. Participants who go on to activate the Nespresso Plus coffee subscription by no later than 31.12.22 will also receive a ‘Barista at Home’ Hamper worth £40/€45 containing a Monin Syrup set (two bottles), two View recipe glasses and an ice cube tray when they place their first order.

Via Nespresso Boutique

- Participants must visit their local Nespresso Boutique, register/be registered with Nespresso, and purchase the required Nespresso machine during the stated promotional dates. Participants should check their local Nespresso Boutique opening days and times, as these may vary www.nespresso.com/uk/en/store-locator.

- The Nespresso Plus Coffee Subscription Promocode will be given with the machine order. Participants who go on to activate the Nespresso Plus Coffee Subscription by no later than 31.12.22 will also receive a ‘Barista at Home’ Hamper worth £40/€45 containing a Monin Syrup set (two bottles), two View recipe glasses and an ice cube tray when they place their first order.

Via Customer Call Centre

- Qualifying Nespresso Members are required to call the Customer Call Centre to place their order for any of the qualifying Vertuo machines with a Coffee Specialist during the stated promotional dates. Participants who are not already Nespresso Members must register to qualify for the offer;

- The Nespresso Plus Coffee Subscription Promocode will be sent with the machine order. Participants who go on to activate the Nespresso Plus Coffee Subscription by no later than 31.12.22 will also receive a ‘Barista at Home’ Hamper worth £40/€45 containing a Monin Syrup set (two bottles), two View recipe glasses and an ice cube tray when they place their first order.

5. Registration and activation of a Nespresso Plus Coffee Subscription Plan can be made by visiting www.nespresso.com/uk/en/summer-coffee-subscription-box www.nespresso.com/ie/en/summer-coffee-subscription-box and completing the registration process. Should the participant fail to register and activate a Nespresso Plus Coffee Subscription Plan by 23:59 on 31.12.22 the offer of six months’ subscription at half price will become null and void. The offer is valid for use against the £25/€25 Plan only and cannot be used against any other plans. Nespresso Plus Coffee Subscription Plan Terms and conditions apply. These can be viewed at www.nespresso.com/uk/en/legal.

6. The complimentary Nespresso items are subject to stock availability and Nespresso reserve the right to supplement this offer with alternative items of equivalent value in the event of unforeseen circumstances or out of stock. No cash alternative will be available in lieu of the stated items.

7. How long does the Nespresso Coffee Subscription last?

The Nespresso Coffee subscription plan will go on for as long as they continue to make their monthly payments and the contract will continue to roll until cancelled. Credit/Debit Card is required at sign-up. At the end of the first six months’ half price offer, subscribers will be automatically charged the full monthly subscription fee currently £25/€25 monthly*. Thereafter, the monthly payments will continue unless cancelled. The Nespresso Plus Subscription plan can be terminated at any point by contacting the Nespresso Customer Relationship Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), by sending an email confirmation to one@nespresso.com or using the “Cancel” button in “My Account”. In the event of the subscription plan being terminated before the free 6th month, participants are unable to claim any cash or other alternative in lieu of the unused complimentary month.

*Offer available for the £25/€25 Subscription Plan only.

8. This promotion cannot be used in conjunction with any other Nespresso promotion, offer or discount including Nespresso Machine Subscription. Nespresso&YOU offers are still applicable when a Vertuo Plus and selected Vertuo Next Summer Limited Edition machines are purchased at RRP. The discount on the Nespresso Vertuo Next cannot be used in conjunction with Nespresso&YOU offers.

9. Nespresso reserves the right at its sole discretion to disqualify any individual found to be tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the Terms and Conditions; or to be acting in any manner deemed by Nespresso to be disruptive.

10. Those making claims on behalf of a company or business must be authorised to do so.

11. If a participant returns their machine within 14 days, or the order cancelled, their ability to claim the free items will become null and void. If the complimentary items have already been dispatched, these must be returned unused and in their original packaging within 14 days at the participant’s own cost.

12. All Nespresso products are subject to availability. For further information regarding this offer, please contact Nespresso on Freephone 0800 442 442 (UK)/ 1800 812 660 (ROI).

13. Data Protection: Nespresso will only use the personal details supplied for the administration of the promotion and the auditing of applications where necessary and for no other purpose, unless we have your consent and you have opted-in to receive future marketing communications. As part of this promotion, if you are not opted-in into our general marketing email, you may still receive emails/messages for this promotion only if any issues arise. Otherwise, your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR). Click here for the Promoter’s Privacy Policy https://www.nespresso.com/uk/en/pages/legal. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: UKI.Dataprotection@uk.nestle.com. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. For the purpose of this promotion, requests to delete personal data can only be actioned after the promotion has concluded.

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick, RH6 0PA

FULL TERMS AND CONDITIONS

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information.

1. This promotion is open to specially selected Nespresso Members residing in the UK, Channel Islands, Isle of Man and Republic of Ireland, aged 18 or over only. Excludes employees and their immediate families of Nestlé S.A. and Nespresso, its agents or anyone professionally connected to the promotion.

2. The offer is available to qualifying participants who purchase the required number and type of Nespresso capsules in a single transaction, as stated in their email, from one of the Nespresso direct channels, including the Nespresso Customer Call Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), or on-line at www.nespresso.com between 24.05.22 and 23:59 on 28.05.22. Offer not available via Nespresso Boutiques, or any other retail outlets or Café NESPRESSO.

3. The offer is limited to one offer per qualifying Nespresso Member. The promotion only applies to orders placed for the number and type of Nespresso capsules as stated in the promotional email at participating channels during the stated promotional period and cannot be applied retrospectively.

4. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to make more than one valid claim by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the terms and conditions.

5. How to claim:

Via Customer Call Centre

- Qualifying Nespresso Members are required to call the Customer Call Centre to place their order with a Coffee Specialist for the required number and type of Nespresso capsules during the promotional dates and quote the offer they have received;

- The complimentary gift(s) will be added to their order, subject to availability, whilst stocks last.

Via www.nespresso.com

- Qualifying Nespresso Members are required to log into their account and add the required number and type of Nespresso capsules to their basket;

- They offer will be added automatically when the correct number and type of capsules are purchased within the stated promotional period, subject to availability, whilst stocks last.

6. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the Nespresso Member to ensure the integrity of the promotion.

7. Only completed purchases made by no later than 23:59 on 28.05.22 will qualify for the offer. Complimentary gifts are subject to availability while stocks last. The promotion will end at 23:59 on 28.05.22, OR, when all allocated stock of the complimentary gifts has been claimed, whichever is sooner. Nespresso does not accept responsibility for any late applications or any communications line failure, regardless of cause, or inaccessibility or unavailability of the internet.

8. Those making claims on behalf of a company or business must be authorised to do so.

9. If a participant returns their qualifying capsules within 14 days of the purchase date, their ability to claim the complimentary gift will become null and void. If the complimentary gift has already been dispatched, these must be returned unused and in their original packaging within 14 days of receipt at the participant’s own cost.

10. All Nespresso products are subject to availability.

11. Data Protection: Nespresso will only use the personal details supplied for the administration of the promotion and the auditing of applications where necessary and for no other purpose unless we have your consent and you have opted-in to receive future marketing communications. As part of this promotion, if you are not opted-in into our general marketing email, you may still receive emails/messages for this promotion only if any issues arise. Otherwise, your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR). Click here for the Promoter’s Privacy Policy https://www.nespresso.com/uk/en/pages/legal. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: UKI.Dataprotection@uk.nestle.com. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. For the purpose of this promotion, requests to delete personal data can only be actioned after the promotion has concluded. For further information regarding this offer, please contact the Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI).

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick, RH6 0PA

FULL TERMS AND CONDITIONS

1. This promotion is open to specially selected Nespresso Members residing in the UK, Channel Islands, Isle of Man and Republic of Ireland, aged 18 or over only. Excludes employees and their immediate families of Nestlé S.A. and Nespresso, its agents or anyone professionally connected to the promotion.

2. The offer is available to qualifying participants who purchase the required number and type of Nespresso capsules in a single transaction, as stated in their email, from one of the Nespresso direct channels, including the Nespresso Customer Call Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), on-line at www.nespresso.com , or a Nespresso Boutique between 30.05.22 and 23:59 on 13.06.22 (or boutique closing time). Offer not available via any other retail outlets or via Nespresso Micro Boutiques or Café NESPRESSO. Due to the continuing COVID-19 situation, participants should check their local Nespresso Boutique opening days and times as these may vary. This can be done using www.nespresso.com/uk/en/store-locator . This page is updated regularly with the latest information and news relating to Nespresso Boutiques.

3. The offer is limited to one offer per qualifying Nespresso Member. The promotion only applies to orders placed for the number and type of Nespresso capsules as stated in the promotional email at participating channels during the stated promotional period and cannot be applied retrospectively.

4. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to make more than one valid claim by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the terms and conditions.

5. How to claim:

Via Customer Call Centre

- Qualifying Nespresso Members are required to call the Customer Call Centre to place their order with a Coffee Specialist for the required number and type of Nespresso capsules during the promotional dates and quote the offer they have received;

- The complimentary gift(s) will be added to their order, subject to availability, whilst stocks last.

Via www.nespresso.com

- Qualifying Nespresso Members are required to log into their account and add the required number and type of Nespresso capsules to their basket;

- They offer will be added automatically when the correct number and type of capsules are purchased within the stated promotional period, subject to availability, whilst stocks last.

Via Nespresso Boutique*

- Qualifying Nespresso Members must visit their local Nespresso Boutique, purchase the required number and type of Nespresso capsules as outlined in the promotion email they received;

- The complimentary gift will be given with the purchase, subject to availability, whilst stocks last.

*Due to the continuing COVID-19 situation, participants should check their local Nespresso Boutique opening days and times as these may vary. This can be done using www.nespresso.com/uk/en/store-locator. This page is updated regularly with the latest information and news relating to Nespresso Boutiques.

6. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the Nespresso Member to ensure the integrity of the promotion.

7. Only completed purchases made by no later than 23:59 on 13.06.22 will qualify for the offer. Complimentary gifts are subject to availability while stocks last. The promotion will end at 23:59 on 13.06.22, OR, when all allocated stock of the complimentary gifts has been claimed, whichever is sooner. Nespresso does not accept responsibility for any late applications or any communications line failure, regardless of cause, or inaccessibility or unavailability of the internet.

8. Those making claims on behalf of a company or business must be authorised to do so.

9. All Nespresso products are subject to availability. For further information regarding this offer, please contact the Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI).

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick, RH6 0PA

Buy a qualifying Vertuo NEXT machine* £99/€119 (usual price £149/€169) and get a free Barista bundle worth over £60/€70 and 6 months’ Nespresso Plus Subscription service, at half price ᵻ when you activate your subscription.* SHORT TERMS FOR KEY VISUAL

*T&Cs apply, UK, CI, IoM & ROI, 18+. Valid for qualifying machines purchased between 16.05.22 and 31.08.22. Registration and Subscription activation required. Two gifts offer: Receive a Nespresso Plus Coffee Subscription Promocode valid for a discount of half price on the first six months’ subscription worth £75/€75 when a qualifying machine is purchased between 16.05.22 and 23:59 on 31.08.22. Participants who go on to activate the Nespresso Plus Coffee Subscription by no later than 31.12.22 will also receive a ‘Barista at Home’ Hamper** containing a Nespresso Tote Bag, Monin Syrup set (2 bottles), a Water Bottle, 2 View Recipe Glasses and an ice cube tray when they place their first order. Max one offer per Nespresso Member. The initial offer must be claimed by no later than 23:59 on 14.08.22. See www.nespresso.com/uk/en/legal for more details and full terms and conditions. ᵻ 6 months’ half price subscription available on the £25/€25 plans only.

** Coffee capsules and milk are for illustrative purposes only. Actual items may vary in colour.

ABRIDGED TERMS FOR EMAIL/COMMS

**Abridged Terms and Conditions: Open to Nespresso Professional customers (new and existing) in UK, CI, IoM & ROI. Registration required. Participants who purchase a qualifying Vertuo Next machine (*Vertuo Next GCV GB Matt Black Nespresso, Vertuo Next GCV1 GB Red Nespresso, Vertuo Next GCV1 GB Light Grey Nespresso, Vertuo Next GDV1 GB Grey Nespresso, or Vertuo Next GDV GB Matt Black Nespresso) for £99/€119, between 16.05.22 and 23:59 on 31.08.22. will receive a Nespresso Plus Coffee Subscription promocode valid for a discount of half price on the first six months’ subscription worth £75/€75. Participants who go on to activate the Nespresso Plus Coffee Subscription by no later than 31.12.22 will also receive a ‘Barista at Home’ Hamper** containing a Nespresso Tote Bag, Monin Syrup set (2 bottles), a Water Bottle, 2 View Recipe Glasses and an ice cube tray when they place their first order. Max one offer per Nespresso Member. The initial offer must be claimed by no later than 23:59 on 31.08.22. Not valid in conjunction with any other offer. Maximum one offer per account. Offer can only be claimed via https://www.nespresso.com/uk/en/offers/work-from-home-promotion (UK), or https://www.nespresso.com/ie/en/offers/work-from-home-promotion (ROI). Further details of how to claim, and full terms and conditions, visit https://www.nespresso.com/uk/en/legal (UK), or https://www.nespresso.com/ie/en/legal (ROI).

FULL TERMS & CONDITIONS

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information. Nespresso takes data protection seriously. By entering this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. Open to Nespresso Professional customers (new and existing) in UK, CI, IoM & ROI. Excludes employees and their immediate families of Nestlé SA, Nespresso, its agents or anyone professionally connected to the promotion.

2. Participants who purchase a qualifying Nespresso Vertuo Next machine (*Vertuo Next GCV GB Matt Black Nespresso, Vertuo Next GCV1 GB Red Nespresso, Vertuo Next GCV1 GB Light Grey Nespresso, Vertuo Next GDV1 GB Grey Nespresso, or Vertuo Next GDV GB Matt Black Nespresso) for £99/€119, between 16.05.22 and 23:59 on 31.08.22 will receive a Nespresso Plus Coffee Subscription promocode valid for a discount of half price on the first six months’ subscription worth £75/€75. Participants who go on to activate the Nespresso Plus Coffee Subscription by no later than 31.12.22 will also receive a ‘Barista at Home’ Hamper (worth £60/€70 when items are purchased separately) containing a Nespresso Tote Bag, a Monin Syrup set (two bottles – one each of Caramel and Vanilla flavour), a Water Bottle, two View Recipe Glasses and an ice cube tray when they place their first order. Max one offer per Nespresso Member. The initial offer must be claimed by no later than 23:59 on 31.08.22. Not valid in conjunction with any other offer.

3. The offer is limited to one complimentary gift of a Nespresso Plus Coffee Subscription Promocode valid for a discount of half price on the first six months’ subscription worth £75/€75. Discount valid for use against £25/€25 plans only. Qualifying participants will pay £12.50/€12.50 per month for the first six months. Thereafter the plan will continue at the full price unless cancelled (see Clauses 5 and 6 below for more details).

3. All qualifying orders must be placed via https://www.nespresso.com/uk/en/offers/work-from-home-promotion (UK), or https://www.nespresso.com/ie/en/offers/work-from-home-promotion (ROI). Qualifying Nespresso Members are required to add the specially priced Nespresso Vertuo Next machine to their basket between the stated promotional dates and add the exclusive promotional code at checkout. Participants who are not already Nespresso Members will be required to register to qualify for the offer. Participants will qualify for a maximum of one specially priced Vertuo Next machine and one promotional offer throughout the duration of the stated promotional period. The offer will be added automatically at checkout. Any additional purchases made during the promotional period, or purchases made outside of the promotional dates, will not qualify for the offer. The offer cannot be applied retrospectively.

4. No cash or other alternative available in lieu of the discount, except in the event of circumstances beyond its control, Nespresso reserve the right to offer an alternative item of equal value.

5. Registration and activation of a Nespresso Plus Coffee Subscription Plan can be made by visiting www.nespresso.com/uk/en/summer-coffee-subscription-box www.nespresso.com/ie/en/summer-coffee-subscription-box and completing the registration process. Should the participant fail to register and activate a Nespresso Plus Coffee Subscription Plan by 23:59 on 31.12.22 the offer of six months’ subscription at half price will become null and void. The offer is valid for use against the £25/€25 Plan only and cannot be used against any other plans. Nespresso Plus Coffee Subscription Plan Terms and conditions apply. These can be viewed at www.nespresso.com/uk/en/legal (UK), or https://www.nespresso.com/ie/en/legal (ROI).

6. How long does the Nespresso Coffee Subscription last?

The Nespresso Coffee subscription plan will go on for as long as they continue to make their monthly payments and the contract will continue to roll until cancelled. Credit/Debit Card is required at sign-up. At the end of the first six months’ half price offer, subscribers will be automatically charged the full monthly subscription fee currently £25/€25 monthly*. Thereafter, the monthly payments will continue unless cancelled. The Nespresso Plus Subscription plan can be terminated at any point by contacting the Nespresso Customer Relationship Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), by sending an email confirmation to one@nespresso.com or using the “Cancel” button in “My Account”. In the event of the subscription plan being terminated before the free 6th month, participants are unable to claim any cash or other alternative in lieu of the unused complimentary month. *Offer available for the £25/€25 Subscription Plan only.

7. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities, attempting to use promotional codes not intended for this promotion, or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the terms and conditions.

8. In the event of circumstances outside its reasonable control and only where circumstances make this unavoidable, Nespresso reserves the right to cancel or amend the promotion or these terms and conditions at any stage but will always endeavour to minimize the effect to participants in order to avoid undue disappointment. In the event of circumstances outside its control Nespresso reserve the right to offer alternative items of equal or greater value at any time during the promotional period.

9. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the participant to ensure the integrity of the promotion.

10. Those ordering and making claims on behalf of a company or business must be authorised to do so.

11. This Promotion cannot be used in conjunction with any other Nespresso promotion, offer or discount.

12. Data Protection: Nespresso will only use the personal details supplied for the administration of this promotion and no other purpose, unless we have your consent/you have opted-in to receive future marketing communications. Your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. Click here for the Promoter’s Privacy Policy https://www.nespresso.com/uk/en/legal (UK), or https://www.nespresso.com/ie/en/legal (ROI). By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: Ukcrc.General@nespresso.com .

Promoter: NESPRESSO UK, 1 City Place, Gatwick, RH6 0PA

FULL TERMS AND CONDITIONS

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information.

Nespresso takes data protection seriously. By participating in this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. This promotion is open to specially selected Nespresso Members residing in the UK & ROI, aged 18 or over only. Excludes employees and their immediate families of Nestle S.A. and Nespresso, its agents or anyone professionally connected to the promotion.

2. The offer is available to qualifying participants who purchase the required number of capsules, as stated in their email, from one of the Nespresso direct channels, including the Nespresso Customer Call Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), on-line at www.nespresso.com, or via the Nespresso App, or a Nespresso Boutique between 12.05.22 and 23:59 on 29.05.22. The offer will end at 23:59 on 29.05.22, or when all allocated stock of the complimentary samples have been claimed, whichever is sooner. In the event of out of stock of the complimentary samples before the stated closing date, no cash or other alternative will be available in lieu.

Offer not available via any other retail outlets or via Café NESPRESSO or Nespresso Micro Boutiques. Due to the continuing COVID-19 situation, please check your local Nespresso Boutique opening days and times as these may vary. This can be done using www.nespresso.com/uk/en/store-locator. This page is updated regularly with the latest information and news relating to Nespresso Boutiques.

3. The offer is limited to one offer per qualifying Nespresso Member. Participants must choose one of the offers available in the email they received. The promotion only applies to orders placed for the number of capsules as stated in the promotional email at participating channels during the stated promotional period and cannot be applied retrospectively.

4. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to make more than one valid claim by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the terms and conditions.

5. How to claim:

Via Customer Call Centre

- Qualifying Nespresso Members are required to call the Customer Call Centre to place their order with a Coffee Specialist for the required number of capsules during the promotional dates. The offer will be applied automatically.

- The discount will be deducted from the basket at checkout and the complimentary gift will be sent with the order.

Via www.nespresso.com

- Qualifying Nespresso Members are required to log into their account during the stated promotional period and add the required number of capsules to their basket;

- The offer will be applied automatically.

- The discount will be deducted from the basket at checkout and the complimentary gift will be sent with the order.

Via Nespresso Boutique

- Qualifying Nespresso Members must visit their local Nespresso Boutique, purchase the required number of capsules as outlined in the promotion email they received.

- The offer will be applied automatically.

- The discount will be deducted from the basket at checkout and the complimentary gift will be sent/given with the order.

6. The discount cannot be claimed for cash or any other alternative.

7. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the Nespresso Member to ensure the integrity of the promotion.

8. Only complete purchases made by no later than 23:59 on 29.05.22 will be eligible. Nespresso does not accept responsibility for any late applications or any communications line failure, regardless of cause, or inaccessibility or unavailability of the internet.

9. Those making claims on behalf of a company or business must be authorised to do so.

10. If a participant returns their capsules within 14 days, or cancels their order, their ability to claim the complimentary gift(s) will become null and void. If the complimentary items have already been dispatched, these must be returned unused and in their original packaging within 14 days at the participant’s own cost.

11. All Nespresso products are subject to availability.

12. Data Protection: Nespresso will only use the personal details supplied for the administration of this promotion and no other purpose, unless we have your consent/you have opted-in to receive future marketing communications. Your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. Click here for the Promoter’s Privacy Policy https://www.nespresso.com/uk/en/pages/legal . By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: Ukcrc.General@nespresso.com .

For further information regarding this offer, please contact the Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI).

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick, RH6 0PA

NESPRESSO ‘APRIL R&R’ PROMOTION 2022

FULL TERMS AND CONDITIONS

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information.

Nespresso takes data protection seriously. By participating in this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. This promotion is open to specially selected Nespresso Members residing in the UK & ROI, aged 18 or over only. Excludes employees and their immediate families of Nestle S.A. and Nespresso, its agents or anyone professionally connected to the promotion.

2. The offer is available to qualifying participants who purchase the required number of capsules, as stated in their email, from one of the Nespresso direct channels, including the Nespresso Customer Call Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), on-line at www.nespresso.com, or via the Nespresso App, or a Nespresso Boutique between 26.04.22 and 23:59 on 08.05.22. The offer will end at 23:59 on 08.05.22, or when all allocated stock of the complimentary gift has been claimed, whichever is sooner. In the event of out of stock of the complimentary gift before the stated closing date, no cash or other alternative will be available in lieu.

Offer not available via any other retail outlets or via Café NESPRESSO or Nespresso Micro Boutiques. Due to the continuing COVID-19 situation, please check your local Nespresso Boutique opening days and times as these may vary. This can be done using www.nespresso.com/uk/en/store-locator. This page is updated regularly with the latest information and news relating to Nespresso Boutiques.

3. The offer is limited to one offer per qualifying Nespresso Member. Participants must choose one of the offers available in the email they received. The promotion only applies to orders placed for the number of capsules as stated in the promotional email at participating channels during the stated promotional period and cannot be applied retrospectively.

4. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to make more than one valid claim by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the terms and conditions.

5. How to claim:

Via Customer Call Centre

- Qualifying Nespresso Members are required to call the Customer Call Centre to place their order with a Coffee Specialist for the required number of capsules during the promotional dates. The offer will be applied automatically.

- The discount will be deducted from the basket at checkout and the complimentary gift will be sent with the order.

Via www.nespresso.com

- Qualifying Nespresso Members are required to log into their account during the stated promotional period and add the required number of capsules to their basket;

- The offer will be applied automatically.

- The discount will be deducted from the basket at checkout and the complimentary gift will be sent with the order.

Via Nespresso Boutique

- Qualifying Nespresso Members must visit their local Nespresso Boutique, purchase the required number of capsules as outlined in the promotion email they received.

- The offer will be applied automatically.

- The discount will be deducted from the basket at checkout and the complimentary gift will be sent/given with the order.

6. The discount cannot be claimed for cash or any other alternative.

7. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the Nespresso Member to ensure the integrity of the promotion.

8. Only complete purchases made by no later than 23:59 on 08.05.22 will be eligible. Nespresso does not accept responsibility for any late applications or any communications line failure, regardless of cause, or inaccessibility or unavailability of the internet.

9. Those making claims on behalf of a company or business must be authorised to do so.

10. If a participant returns their capsules within 14 days, or cancels their order, their ability to claim the complimentary gift(s) will become null and void. If the complimentary items have already been dispatched, these must be returned unused and in their original packaging within 14 days at the participant’s own cost.

11. All Nespresso products are subject to availability.

12. Data Protection: Nespresso will only use the personal details supplied for the administration of this promotion and no other purpose, unless we have your consent/you have opted-in to receive future marketing communications. Your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. Click here for the Promoter’s Privacy Policy https://www.nespresso.com/uk/en/pages/legal . By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: Ukcrc.General@nespresso.com .

For further information regarding this offer, please contact the Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI).

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick, RH6 0PA

NESPRESSO UNIDAYS AFFILIATES PROMOTION 2022

FULL TERMS AND CONDITIONS:

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information.

Nespresso takes data protection seriously. By entering this promotion, participants confirm that they have read the Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the promotion, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. This promotion is open to Unidays Members only residing in the UK, Channel Islands, Isle of Man and Republic of Ireland, aged 18 or over and excludes employees and their immediate families of Nestle S.A. and Nespresso, its agents or anyone professionally connected to the promotion. Participants must register or be registered with Nespresso to qualify for the offer.

2. Applicants must have purchased any Nespresso Vertuo and register/be registered with Nespresso during the stated promotion period to qualify for the offer. The offer consists of a complimentary gift containing 40 capsules made up of Nespresso Stormio Boost, Melozio Boost, when a qualifying Vertuo machine is purchased from www.nespresso.com or via the Nespresso Customer Call Centre on 0800 442 442 (UK) or 1800 812 660 (ROI) between 18.04.22 and 23:59 on 30.05.22 and apply the exclusive Unidays promotional code at checkout. The pre-selected capsules will be added to the basket at checkout. Qualifying Vertuo machines and the free gift are subject to availability, whilst stocks last. In the event of unforeseen circumstances, Nespresso reserves the right to offer equivalent gifts of an equal or greater value until the stated closing date.

3. The stated Nespresso machine must be purchased between the stated dates from www.nespresso.com only subject to availability. Maximum of one offer per machine purchased per Nespresso account. Any additional machines purchased during the stated promotional period will not qualify for the offer. The qualifying Nespresso Coffee machine must be purchased in the UK, Channel Island, Isle of Man or Republic of Ireland.

4. How to claim:

Available via www.nespresso.com:

- Qualifying participants are required add their machine to their basket between 18.04.22 and 23:59 on 30.05.22 and add the unique Unidays promotional code at check out. Participants who do not already have a Nespresso account will be required to register to qualify for the offer.

Available via the Nespresso Customer Call Centre on 0800 442 442 (UK) or 1800 812 660 (ROI):

- Qualifying participants are required add their machine to their basket between 18.04.22 and 23:59 on 30.05.22 and add the unique Unidays promotional code at check out. Participants who do not already have a Nespresso account will be required to register to qualify for the offer.

- The 40 pre-selected capsules will be sent with the machine order.

The offer cannot be claimed via any other Nespresso channel or other retail outlet.

5. This promotion cannot be used in conjunction with any other Nespresso promotion that requires the use of a promotional code with the exception of the Nespresso Spring Promotion which ends at 23:59 on 31.05.22, full details of which can be found at www.nespresso.com/uk/en/legal .

6. Maximum one offer per person. Nespresso reserves the right at its sole discretion to disqualify any individual found to be tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive.

7. Those making claims on behalf of a company or business must be authorised to do so.

8. If a participant returns their machine within 14 days, or cancel their order, their ability to claim the free items will become null and void. If the complimentary item has already been dispatched, this must be returned unused and in the original packaging within 14 days at the participant’s own cost.

9. All Nespresso products are subject to availability. For further information regarding this offer, please contact Nespresso on Freephone 0800 442 442 (UK)/ 1800 812 660 (ROI).

10. If for any reason any aspect of this promotional offer is not capable of running as planned due to events outside of the Promoter’s reasonable control, the Promoter may in its sole discretion cancel, terminate, modify or suspend the promotional offer.

11. If any of these clauses should be determined to be illegal, invalid, or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.

12. The Promotion and these Terms and Conditions will be governed by the laws of England and Wales but any disputes as to the meaning of these Terms and Conditions will be subject to the exclusive jurisdiction of the participants’ local courts.

13. Data Protection: Nespresso will only use the personal details supplied for the administration of this promotion and no other purpose, unless we have your consent/you have opted-in to receive future marketing communications. Your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. Click here for the Promoter’s Privacy Policy https://www.nespresso.com/uk/en/pages/legal . By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: Ukcrc.General@nespresso.com .

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick, RH6 0PA

NESPRESSO LONDON COFFEE FESTIVAL PRIZE DRAW

FULL TERMS AND CONDITIONS

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should please retain a copy for their information.

The Promoter takes data protection seriously. By entering this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. Open to United Kingdom (England, Scotland, Wales and Northern Ireland), Channel Islands, Isle of Man and Republic of Ireland residents aged 18 or over, who attend the London Coffee Festival at The Truman Brewery, London, between 10:00 on 31.03.22 and 17:00 on 03.04.22. Excludes employees of Nespresso UK Ltd and their immediate families, its affiliated companies, agents, or anyone else professionally connected with the promotion.

2. Maximum of one entry per person throughout the duration of the promotion. The Promoter reserves the right at its sole discretion to disqualify any individual found to be attempting to circumvent this clause by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by the Promoter to be in violation of the Terms and Conditions; or to be acting in any manner deemed by the Promoter to be disruptive.

3. No purchase necessary.

4. Entrants will need to complete an electronic entry form with one of the Nespresso team via an iPad. A valid entry will consist of the entrant’s first name, last name, and valid email address.

5. The winner will be drawn at random by an independent third party from all valid entries made as described in Clause 4 above. The winner will be contacted via email using the email address provided on their entry form and will be required to private message the Promoter within 14 days of the winner notification with their contact details to arrange their prize.

6. There is one prize available to be won consisting of a one-night stay at Lympstone Manor in a Luxury Suite with Bed and Breakfast for two. Available Sunday to Thursday between October 2022 and March 2023. Subject to availability. The prize also includes dinner for two at the restaurant at Lympstone Manor (https://lympstonemanor.co.uk/) from the Tasting Menu (https://lympstonemanor.co.uk/signature-tasting-menu/ & hotel), plus a Nespresso Vertuo machine, Aeroccino, two (2) Pure Cups and 50 pre-selected capsules. The winner will be provided with full details of how to book their stay. The prize element of dinner for two (food only) from the Tasting Menu which must be taken at the time of the winner’s stay. The winner and their guest will be responsible for any additional costs incurred at Lympstone Manor, and for any costs incurred in travelling to and from the venue. Both the winner and their guest should be 18 or over, except where the winner is the parent or legal guardian of an accompanying minor. Some exclusions such as Christmas and Bank Holidays may apply.

No cash or other alternative available to the prize as stated except in the event of circumstances outside its control, the Promoter reserves the right to offer an alternative prize, in whole or part, of an equal or greater value.

7. The winner will be drawn at random by an independent third party from all valid entries received by the stated closing date for the draw. The Promoter reserves the right at its sole discretion to disqualify any individual found to be attempting to tamper with the operation of the promotion, setting up multiple accounts, aliases, using multiple identities or to be acting in any manner deemed by the Promoter to be in violation of the terms and conditions; or to be acting in any manner deemed by the Promoter to be disruptive. Bulk, trade, agencies, third party or automated entries are not permitted and will be disqualified.

8. The final closing date for entry into the prize draw is 17:00 on 03.04.22. Participation is via the method as outlined in Clause 4 above only. No postal or other entry method is available.

9. The prize draw will take place using an independently verified random computer programme within three (3) working of the prize draw closing date and the winner notified by email. The winner will be required to respond, provide certain information and acceptance of the prize within 14 days of initial contact. Inaccurate information may result in the prize being forfeited. In the event that the winner does not respond to communications within 14 days of the initial contact, the Promoter reserves the right to withdraw the prize entitlement from this potential winner and allocate that prize to an alternative winner selected next in line as a reserve at the same time as the original. If the reserve winner does not respond within seven (7) working days of being notified, the prize entitlement will be withdrawn, and the prize removed from the promotion.

10. On completion of the validation process, arrangements will be made for the Nespresso items to be sent by special delivery post or courier, via a tracked and signed for service, within 28 days of confirmation of the winner’s address, and the hotel prize booked.

General

11. The Promoter reserves the right to withdraw or amend this promotion in the event of any unforeseen circumstances outside its reasonable control but will use all reasonable endeavours to minimise the effect to participants to avoid undue disappointment.

12. The Promotion and these Terms and Conditions will be governed by the laws of England and Wales but any disputes as to the meaning of these Terms and Conditions will be subject to the exclusive jurisdiction of the participant’s local courts.

13. The decision of the Promoter in all matters connected to this draw is final and binding.

14. If for any reason the promotion is not capable of running as planned for reasons including but not limited to tampering, unauthorised intervention, fraud, technical failures or any other causes beyond the control of the Promoter which corrupt or affect the administration, security, fairness, integrity or proper conduct of this promotion, the Promoter reserves the right (subject to any written directions given under applicable law) to disqualify any individual who tampers with the entry process and to cancel, terminate, modify or suspend the promotion or invalidate any affected entries but will endeavour to minimize the effect to entrants in order to avoid undue disappointment.

15. To the fullest extent possible in law, neither the Promoter nor agencies involved in this promotion will be liable for any loss or damage whatsoever caused by matters relating to this promotion.

16. Promoter reserves the right to verify the winner and to refuse to award the prize, or withdraw prize entitlement, where there are reasonable grounds to believe there has been a breach of these Terms and Conditions or any instructions forming part of this promotion’s entry requirements or otherwise where a participant has gained unfair advantage in participating in the promotion or won using fraudulent means.

17. By taking part in the promotion, the winner agrees that the Promoter may contact them to ask whether they want to participate in marketing activities/PR relating to this promotion only for which consent will be required.

18. Subject to the Promoter’s Privacy Policy which can be found at https://www.nespresso.com/uk/en/pages/legal the surname and county of the verified winner will be available upon request by sending an email to: nespresso@ddapr.com with the subject line “WINNER’S’ LIST: NESPRESSO LONDON COFFEE FESTIVAL PRIZE DRAW 2022” for a period of three (3) months following the end of the promotion. The Promoter reserves the right to refuse any or all such requests. If the winner objects to their information being published, then they can contact the Promoter by emailing: UKI.Dataprotection@uk.nestle.com with the subject “WINNER’S LIST: NESPRESSO LONDON COFFEE FESTIVAL PRIZE DRAW 2022”. The Promoter may nevertheless disclose the information to the Advertising Standards Authority if required to do so.

19. Data Protection: The Promoter will only use the personal details supplied for the administration of the promotion and the auditing of the entries where necessary and for no other purpose, unless we have your consent and you have opted-in to receive future marketing communications or prize PR. As part of this promotion, if you are not opted-in into our general marketing email, you will still receive emails/messages for this promotion only to let you know if you have won. The surname and county of the verified winner will be made available as set out in paragraph 18 above and the winner can object to this by emailing: UKI.Dataprotection@uk.nestle.com. Otherwise, your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR). Click here for the Promoter’s Privacy Policy https://www.nespresso.com/uk/en/pages/legal. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: UKI.Dataprotection@uk.nestle.com. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. For the purpose of this promotion, requests to delete personal data can only be actioned after the promotion has concluded. Participants may also choose to opt-in to the Lympstone Manor database via a tick box on the original entry form (via the iPad), and their Privacy Policy can be found at https://lympstonemanor.co.uk/privacy-policy.

20. No responsibility can be accepted for any entries that cannot be made, are incomplete, corrupted, delayed or are not received for any reason whatsoever. The Promoter cannot assume any responsibility or liability for:

• Any faulty, incorrect, erroneous or failed electronic data transmissions.

• Communications line failure, regardless of cause, with regard to any equipment, networks, lines, satellites, servers, computers or providers used in any aspect of the promotion. • Any unauthorised access to the operation of this promotion.

• Inaccessibility or unavailability of the internet, or any combination thereof.

21. If any provisions of these Terms and Conditions are judged to be invalid, illegal, or otherwise unenforceable, then its shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick RH6 0PA

AMBASSADORS MAY CHOOSE BETWEEN ONE OF THESE TWO OFFERS

BUY 40 CAPSULES, OR MORE ONLINE OR BY PHONE OR BUY 10 CAPSULES OR MORE FROM A NESPRESSO BOUTIQUE. AND RECEIVE A FREE SLEEVE OF PERU ORGANIC CAPSULES*

Offer runs from 28.03.22 to 23:59 (or boutique closing time) on 28.06.22. Available to Ambassador Members only. T&Cs apply. See below for details.

*Abridged Terms and Conditions: Open to UK & ROI, 18+ Ambassador level members only, when 40 or more capsules are purchased within a single transaction online or by phone between 28.03.22 and 23:59 on 28.06.22, OR a purchase of 10 or more capsules is made within a Nespresso Boutique between those dates (excludes Micro Boutiques). This offer is linked to participants’ Nespresso Ambassador Member number and can only be redeemed once. The complimentary sleeve cannot be exchanged for cash and is not valid via any other route or retailer. Not valid in conjunction with any other offer. Offer cannot be claimed via the Café NESPRESSO or in Nespresso Micro-Boutiques. For further details of how to claim, and full terms and conditions, visit Nespresso.com.

FULL TERMS AND CONDITIONS

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information. Nespresso takes data protection seriously. By participating in this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. This promotion is open to specially selected Nespresso Ambassador Members only residing in the UK & ROI, aged 18 or over only. Excludes employees and their immediate families of Nestle S.A. and Nespresso, its agents or anyone professionally connected to the promotion.

2. The offer is available to qualifying participants who purchase the required number of capsules online on-line at www.nespresso.com, or via the Nespresso App, or make a purchase within a Nespresso Boutique between 28.03.22 and 23:59 (or boutique closing time) on 28.06.22. Offer not available via any other retail outlets or via Café NESPRESSO or Nespresso Micro Boutiques. Due to the continuing COVID-19 situation, participants should check their local Nespresso Boutique opening days and times as these may vary. This can be done using www.nespresso.com/uk/en/store-locator. This page is updated regularly with the latest information and news relating to Nespresso Boutiques.

3. The offer is limited to one offer per qualifying Nespresso Ambassador Member. Participants must choose one of the offers available in the email they received. The promotion only applies to orders placed for the number of capsules online, or any purchase made within a Nespresso Boutique as stated in the promotional email during the stated promotional period and cannot be applied retrospectively.

4. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to make more than one valid claim by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the terms and conditions.

5. How to claim:

Via Customer Call Centre

- Qualifying Nespresso Members are required to call the Customer Call Centre to place their order with a Coffee Specialist for the required number of capsules during the promotional dates. The offer will be applied automatically.

- The complimentary sleeve of Peru Organic will be added to the basket at checkout.

Via www.nespresso.com

- Qualifying Nespresso Members are required to log into their account during the stated promotional period and add the required number of capsules to their basket;

- The complimentary sleeve of Peru Organic will be automatically added to the basket at checkout.

Via Nespresso Boutique

- Qualifying Nespresso Members who visit their local Nespresso Boutique during the stated promotional period and make any purchase will qualify for the offer of a complimentary sleeve of Peru Organic capsules. Due to the continuing COVID-19 situation, please check your local Nespresso Boutique opening days and times as these may vary. This can be done using www.nespresso.com/uk/en/store-locator. This page is updated regularly with the latest information and news relating to Nespresso Boutiques.

- The complimentary sleeve of Peru Organic will be added to the basket at checkout.

6. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the Nespresso Member to ensure the integrity of the promotion.

7. Only complete purchases made by no later than 23:59 on 28.06.22 will be eligible. Nespresso does not accept responsibility for any late applications or any communications line failure, regardless of cause, or inaccessibility or unavailability of the internet.

8. Those making claims on behalf of a company or business must be authorised to do so.

9. All Nespresso products are subject to availability.

10. Data Protection: Nespresso will only use the personal details supplied for the administration of this promotion and no other purpose, unless we have your consent/you have opted-in to receive future marketing communications. Your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. Click here for the Promoter’s Privacy Policy https://www.nespresso.com/uk/en/pages/legal . By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: Ukcrc.General@nespresso.com .

For further information regarding this offer, please contact the Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI).

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick, RH6 0PA

NESPRESSO - SPRING SALE – 02 MARCH – 31 MAY 2022

FULL TERMS AND CONDITIONS:

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Please retain a copy for your information.

1. This promotion is open to all residents of the UK, Channel Islands, Isle of Man and Republic of Ireland, aged 18 or over and excludes employees and their immediate families of Nestle S.A. and Nespresso, its agents or anyone professionally connected to the promotion. Participants must register or be registered with Nespresso to qualify for the offer.

2. Applicants must have purchased any Nespresso Vertuo machine and register/be registered with Nespresso during the stated promotion period to qualify for the offer. The offer consists of 50 complimentary pre-selected Vertuo capsules as a first gift, and a second gift of two free months’ (1st & 6th month) Nespresso Plus Coffee Subscription worth £50/€50 and an Aeroccino 3 when participants go on to register and activate a Nespresso Plus Coffee Subscription Plan by no later than 23:59 on 31.12.22. The 50 complimentary capsules will be made up of a pre-selected Vertuo range chosen by Nespresso which cannot be changed/substituted for any other variants.

3. The stated Nespresso machine must be purchased between the stated dates from one of the associated Nespresso retail partners only. Maximum of one offer per machine purchased per Nespresso Member. Any additional machines purchased during the stated promotional period will not qualify for the offer. The qualifying Nespresso Coffee machine must be purchased in the UK, Channel Island, Isle of Man or Republic of Ireland

4. How to claim:

Via a participating retailer

- Customers must visit the promotional website at: www.nespresso.com/ukpromotion / www.nespresso.com/roipromotion , complete an application form with their first name, last name, email address, residential address and daytime phone number, machine serial number (which can be found on the drip tray), and upload a photo of their qualifying till receipt showing the purchase of one of the specified Nespresso machines made between 02.03.22 and 31.05.22. Photos must clearly show the name of the store where the machine was purchased, the date purchased and the itemised machine details. Blurred, out-of-focus or photos where the till receipt is illegible will not be accepted.

- The pre-selected, relevant number/type of complimentary coffee capsules and Nespresso Plus Coffee Subscription Box will be sent to the applicant within 14 days.

All qualifying claims for the free coffee and other gifts must be received by no later than 23:59 on 14.06.22.

5. If the qualifying participant goes on to register and activate a Nespresso Plus Coffee Subscription Plan by no later than 23:59 on 31.12.22 they will receive a second gift of an Aeroccino 3. Registration and activation of Nespresso Plus Coffee Subscription Plans can be made by visiting https://www.nespresso.com/uk/en/spring-coffee-subscription-box UK / https://www.nespresso.com/ie/en/spring-coffee-subscription-box ROI and completing the registration process. Should the participant fail to register and activate a Nespresso Plus Coffee Subscription Plan by 23:59 on 31.12.22 the offer of two free months’ subscription and a free Aeroccino 3 will become null and void. Nespresso Plus Coffee Subscription Plan Terms and conditions apply. These can be viewed at www.nespresso.com/uk/en/legal.

6. The free Nespresso items are subject to stock availability and Nespresso reserve the right to supplement this offer with alternative items of equivalent value in the event of unforeseen circumstances or out of stock. No cash alternative will be available in lieu of the stated items.

7. How long does the Nespresso Plus Coffee Subscription last?

The Nespresso Plus Coffee subscription plan will go on after participants’ first free month, for as long as they continue to make their monthly payments and the contract will continue to roll until cancelled. Credit/Debit Card is required at sign-up. At the end of the first free month of subscription subscribers will be automatically charged the monthly subscription fee for the next 4 months, currently £25/€25 monthly* (total cost of £100/€100), to obtain the 6th month free. Thereafter, the monthly payments will resume unless cancelled. The Subscription plan can be terminated at any point by contacting the Nespresso Customer Relationship Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), by sending an email confirmation to one@nespresso.com or using the “Cancel” button in “My Account”. In the event of the subscription plan being terminated before the free 6th month, participants are unable to claim any cash or other alternative in lieu of the unused complimentary month.

*Offer available for the £25/€25 Subscription Plan only.

8. This promotion cannot be used in conjunction with any other Nespresso promotion, offer or discount including Nespresso Machine Subscription. Nespresso&YOU offers are still applicable when a Vertuo Plus machine is purchased at RRP. The discounted on the Nespresso Vertuo Plus Limited Edition cannot be used in conjunction with Nespresso&YOU offers.

9. Nespresso reserves the right at its sole discretion to disqualify any individual found to be tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive.

10. Those making claims on behalf of a company or business must be authorised to do so.

11. If a participant returns their machine within 14 days, or the order cancelled, their ability to claim the free items will become null and void. If the complimentary items have already been dispatched, these must be returned unused and in their original packaging within 14 days at the participant’s own cost.

12. All Nespresso products are subject to availability. For further information regarding this offer, please contact Nespresso on Freephone 0800 442 442 (UK)/ 1800 812 660 (ROI).

p>Promoter: Nespresso UK Ltd, 1 City Place, Gatwick, RH6 0PA

FULL TERMS AND CONDITIONS:

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Please retain a copy for your information.

1. This promotion is open to all residents of the UK, Channel Islands, Isle of Man and Republic of Ireland, aged 18 or over and excludes employees and their immediate families of Nestle S.A. and Nespresso, its agents or anyone professionally connected to the promotion. Participants must register or be registered with Nespresso to qualify for the offer.

2. Applicants must have purchased a discounted Nespresso Vertuo Plus machine, or any other Vertuo machine at RRP, and register/be registered with Nespresso during the stated promotion period to qualify for the offer. The offer consists of two free months’ (1st & 6th month) Nespresso Plus Coffee Subscription worth £50/€50 as a first gift, and 50 complimentary pre-selected Vertuo capsules and an Aeroccino 3 when participants go on to register and activate a Nespresso Plus Coffee Subscription Plan by no later than 23:59 on 31.12.22. The 50 complimentary capsules will be made up of a pre-selected Vertuo range chosen by Nespresso which cannot be changed/substituted for any other variants.

3. The stated Nespresso machine must be purchased between the stated dates from one of the associated Nespresso retail partners, or directly from Nespresso or by calling Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI), or at www.nespresso.com , or via the Nespresso App, or visiting a Nespresso Boutique where available. Maximum of one offer per machine purchased per Nespresso Member. Any additional machines purchased during the stated promotional period will not qualify for the offer. The qualifying Nespresso Coffee machine must be purchased in the UK, Channel Island, Isle of Man or Republic of Ireland. Due to the continuing COVID-19 situation, participants should check their local Nespresso Boutique opening days and times as these may vary. This can be done using www.nespresso.com/uk/en/store-locator . This page is updated regularly with the latest information and news relating to Nespresso Boutiques.

4. How to claim:

Via www.nespresso.com

- Qualifying Nespresso Members are required add their machine to their basket. Participants who are not already Nespresso Members will be required to register to qualify for the offer;

- The Nespresso Plus Coffee Subscription Box will be sent with their machine order. The 50 pre-selected, complimentary coffee capsules and the Aeroccino 3 will be sent when the subscription is activated.

Via Nespresso Boutique

- Participants must visit their local Nespresso Boutique, register/be registered with Nespresso, and purchase the required Nespresso machine during the stated promotional dates. Participants should check their local Nespresso Boutique opening days and times, as these may vary www.nespresso.com/uk/en/store-locator.

- The Nespresso Plus Coffee Subscription Box will be given with the machine purchase. The 50 pre-selected, complimentary coffee capsules and the Aeroccino 3 will be available when the subscription is activated.

Via Customer Call Centre

- Qualifying Nespresso Members are required to call the Customer Call Centre to place their order for any of the qualifying Vertuo machines with a Coffee Specialist during the stated promotional dates. Participants who are not already Nespresso Members must register to qualify for the offer;

- The Nespresso Plus Coffee Subscription Box will be sent with their machine order. The 50 pre-selected complimentary coffee capsules and the Aeroccino 3 will be sent when the subscription is activated.

All qualifying claims for the free coffee and Aeroccino, regardless of route used must be received by no later than 23:59 on 31.12.22 (if a subscription is activated).

5. If the qualifying participant goes on to register and activate a Nespresso Coffee Subscription Plan by no later than 23:59 on 31.12.22 they will receive a second gift of 50 pre-selected Vertuo capsules and an Aeroccino 3. Registration and activation of Coffee Subscription Plans can be made by visiting https://www.nespresso.com/uk/en/spring-coffee-subscription-box (UK) / https://www.nespresso.com/ie/en/spring-coffee-subscription-box (ROI) and completing the registration process. Should the participant fail to register and activate a Nespresso Plus Coffee Subscription Plan by 23:59 on 31.12.22 the offer of two free months’ subscription, 50 pre-selected capsules and a free Aeroccino 3 will become null and void. Nespresso Plus Coffee Subscription Plan Terms and conditions apply. These can be viewed at www.nespresso.com/uk/en/legal.

6. The free Nespresso items are subject to stock availability and Nespresso reserve the right to supplement this offer with alternative items of equivalent value in the event of unforeseen circumstances or out of stock. No cash alternative will be available in lieu of the stated items.

7. How long does the Nespresso Coffee Subscription last?

The Nespresso Coffee subscription plan will go on after participants’ first free month, for as long as they continue to make their monthly payments and the contract will continue to roll until cancelled. Credit/Debit Card is required at sign-up. At the end of the first free month of subscription subscribers will be automatically charged the monthly subscription fee for the next 4 months, currently £25/€25 monthly* (total cost of £100/€100), to obtain the 6th month free. Thereafter, the monthly payments will resume unless cancelled. The Subscription plan can be terminated at any point by contacting the Nespresso Customer Relationship Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), by sending an email confirmation to one@nespresso.com or using the “Cancel” button in “My Account”. In the event of the subscription plan being terminated before the free 6th month, participants are unable to claim any cash or other alternative in lieu of the unused complimentary month.

*Offer available for the £25/€25 Subscription Plan only.

8. This promotion cannot be used in conjunction with any other Nespresso promotion, offer or discount including Nespresso Machine Subscription. Nespresso&YOU offers are still applicable when a Vertuo Plus machine is purchased at RRP. The discounted on the Nespresso Vertuo Plus Limited Edition cannot be used in conjunction with Nespresso&YOU offers.

9. Nespresso reserves the right at its sole discretion to disqualify any individual found to be tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive.

10. Those making claims on behalf of a company or business must be authorised to do so.

11. If a participant returns their machine within 14 days, or the order cancelled, their ability to claim the free items will become null and void. If the complimentary items have already been dispatched, these must be returned unused and in their original packaging within 14 days at the participant’s own cost.

12. All Nespresso products are subject to availability. For further information regarding this offer, please contact Nespresso on Freephone 0800 442 442 (UK)/ 1800 812 660 (ROI).

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick, RH6 0PA

FULL TERMS AND CONDITIONS

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information.

Nespresso takes data protection seriously. By participating in this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. This promotion is open to specially selected Nespresso Members residing in the UK & ROI, aged 18 or over only. Excludes employees and their immediate families of Nestle S.A. and Nespresso, its agents or anyone professionally connected to the promotion.

2. The offer is available to qualifying participants who purchase the required number of capsules, as stated in their email, from one of the Nespresso direct channels, including the Nespresso Customer Call Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), on-line at www.nespresso.com, or via the Nespresso App, or a Nespresso Boutique between 22.02.22 and 23:59 on 06.03.22. The offer will end at 23:59 on 06.03.22, or when all allocated stock of the complimentary gift has been claimed, whichever is soon. In the event of out of stock of the complimentary gift before the stated closing date, no cash or other alternative will be available in lieu. Offer not available via any other retail outlets or via Café NESPRESSO or Nespresso Micro Boutiques. Due to the continuing COVID-19 situation, please check your local Nespresso Boutique opening days and times as these may vary. This can be done using www.nespresso.com/uk/en/store-locator. This page is updated regularly with the latest information and news relating to Nespresso Boutiques.

3. The offer is limited to one offer per qualifying Nespresso Member. Participants must choose one of the offers available in the email they received. The promotion only applies to orders placed for the number of capsules as stated in the promotional email at participating channels during the stated promotional period and cannot be applied retrospectively.

4. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to make more than one valid claim by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the terms and conditions.

5. How to claim:

Via Customer Call Centre

- Qualifying Nespresso Members are required to call the Customer Call Centre to place their order with a Coffee Specialist for the required number of capsules during the promotional dates. The offer will be applied automatically.

- The discount will be deducted from the basket at checkout and the complimentary gift will be sent with the order.

Via www.nespresso.com

- Qualifying Nespresso Members are required to log into their account during the stated promotional period and add the required number of capsules to their basket;

- The offer will be applied automatically.

- The discount will be deducted from the basket at checkout and the complimentary gift will be sent with the order.

Via Nespresso Boutique

- Qualifying Nespresso Members must visit their local Nespresso Boutique, purchase the required number of capsules as outlined in the promotion email they received. Due to the continuing COVID-19 situation, please check your local Nespresso Boutique opening days and times as these may vary. This can be done using www.nespresso.com/uk/en/store-locator. This page is updated regularly with the latest information and news relating to Nespresso Boutiques.

- The offer will be applied automatically.

- The discount will be deducted from the basket at checkout and the complimentary gift will be sent/given with the order.

6. The discount cannot be claimed for cash or any other alternative.

7. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the Nespresso Member to ensure the integrity of the promotion.

8. Only complete purchases made by no later than 23:59 on 06.03.22 will be eligible. Nespresso does not accept responsibility for any late applications or any communications line failure, regardless of cause, or inaccessibility or unavailability of the internet.

9. Those making claims on behalf of a company or business must be authorised to do so.

10. If a participant returns their capsules within 14 days, or cancels their order, their ability to claim the complimentary gift(s) will become null and void. If the complimentary items have already been dispatched, these must be returned unused and in their original packaging within 14 days at the participant’s own cost.

11. All Nespresso products are subject to availability.

12. Data Protection: Nespresso will only use the personal details supplied for the administration of this promotion and no other purpose, unless we have your consent/you have opted-in to receive future marketing communications. Your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. Click here for the Promoter’s Privacy Policy https://www.nespresso.com/uk/en/pages/legal . By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: Ukcrc.General@nespresso.com .

For further information regarding this offer, please contact the Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI).

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick, RH6 0PA

BUY A VERTUO MATT BLACK OR BLACK FOR - £99 (RRP £219) when you follow the link from our affiliate partners and received 200 complimentary Nespresso capsules and a complimentary set of two View cappuccino cups with saucers. Qualifying customers must purchase via the exclusive link only between 15.01.22 and 23:59 on 02.03.22, subject to availability, while stocks last. T&Cs apply. UK, CI & IoM, 18+ only. Visit https://www.nespresso.com/uk/en/affiliate-exclusive to place an order, see further details and full Terms and Conditions.

Abridged Terms and Conditions: Offer open to UK, CI & IoM residents aged 18+, who follow the exclusive link from one of the participating Affiliate Partners during the promotional period. Offer cannot be claimed via any other channel. To qualify for the Affiliate Partners exclusive offer of a VERTUO Matt Black, or Black, machine for £99 (RRP £219) and 200 complimentary Nespresso capsules and a complimentary set of two View cappuccino cups with saucers, participants must purchase a qualifying machine between 15.01.22 and 23:59 on 02.03.22. Maximum of one discounted machine and one set of complimentary gifts per customer. The offer will end on 02.03.22, or when all allocated stock of the complimentary gifts has been claimed, whichever is sooner. Machines are subject to availability, whilst stocks last. Offer cannot be used in conjunction with any other offer and offers cannot be exchanged for cash or other alternative of equivalent value. See www.nespresso.com/uk/en/legal for more details and full terms and conditions.

FULL TERMS AND CONDITIONS

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information. Nespresso takes data protection seriously. By participating in this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. This promotion is open to all residents of the UK, Channel Islands and Isle of Man, aged 18 or over who follow the link to the Nespresso website from one of the Affiliate Partners (QuidCo, Olive, BBC Good Food, Hello, Hot UK Deals, The independent or Trusted Reviews) between 15.01.22 and 23:59 on 02.03.22 and purchased the required machine. Excludes employees and their immediate families of Nestlé S.A. and Nespresso, its agents or anyone professionally connected to the promotion. Participants must register or be registered with Nespresso to qualify for the offer.

2. To qualify for the exclusive offer of a VERTUO Matt Black, or Black, machine for £99 (RRP £219) with 200 complimentary Nespresso capsules, and a complimentary set of two View cappuccino cups with saucers (Ref: 3732/2), participants must purchase a qualifying machine between 15.01.22 and 23:59 on 02.03.22. Maximum of one discounted machine and one set of complimentary gifts per customer. The offer will end on 02.03.22, or when all allocated stock of the complimentary gifts has been claimed, whichever is sooner. Machines are subject to availability, whilst stocks last. Offer cannot be used in conjunction with any other offer and offers cannot be exchanged for cash or other alternative of equivalent value. In the event of out of stock of the stated complimentary gifts before the stated end date, no alternative will be available in lieu of the items. If any one person purchases more than one qualifying machine during the promotional period, the offer will be applicable to their first purchase only. The offer cannot be used against the purchase of any other Nespresso machine.

3. How to claim:

- Customers must visit the promotional website following the exclusive link from one of the Affiliate Partners and place an order for a qualifying machine. The discounted price and complimentary gifts will be automatically applied to the order. In the event of out of stocks of the complimentary gifts, participants will be notified and may choose to cancel their order.

- The 200 capsules will be pre-selected by Nespresso and added to the order.

- This offer cannot be claimed via any other channel or retailer.

4. The free Nespresso items are subject to stock availability and Nespresso reserve the right to supplement this offer with alternative items of equivalent value in the event of unforeseen circumstances or out of stock. No cash alternative will be available in lieu of the stated items.

5. This promotion cannot be used in conjunction with any other Nespresso promotion, offer or discount including Nespresso Machine Subscription. The discounted Nespresso Vertuo machine offer cannot be used in conjunction with Nespresso&YOU offers.

6. Nespresso reserves the right at its sole discretion to disqualify any individual found to be tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive.

7. Those making claims on behalf of a company or business must be authorised to do so.

8. If a participant returns their machine within 14 days, or the order cancelled, their ability to claim the free items will become null and void. If the complimentary items have already been dispatched, these must be returned unused and in their original packaging within 14 days at the participant’s own cost.

9. All Nespresso products are subject to availability. For further information regarding this offer, please contact Nespresso on Freephone 0800 442 442 (UK).

10. Data Protection: Nespresso will only use the personal details supplied for the administration of this promotion and no other purpose, unless we have your consent/you have opted-in to receive future marketing communications. Your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. Click here for the Promoter’s Privacy Policy https://www.nespresso.com/uk/en/pages/legal . By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: Ukcrc.General@nespresso.com .

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick, RH6 0PA

NESPRESSO ORIGINAL LINE ONGOING WELCOME OFFER COMMENCING FEBRUARY 2022

FULL TERMS AND CONDITIONS:

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information.

The Promoter takes data protection seriously. By entering this promotion, participants confirm that they have read the Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the promotion, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. This promotion is open to all residents of the UK, Channel Islands, Isle of Man and Republic of Ireland, aged 18 or over and excludes employees and their immediate families of Nestle S.A. and Nespresso, its agents or anyone professionally connected to the promotion. Participants must register or be registered with Nespresso to qualify for the offer.

2. Applicants must have purchased any Nespresso Original Line machine and register/be registered with Nespresso during the stated promotion period to qualify for the offer. The offer consists of two free months’ (1st & 6th month) Nespresso Coffee Subscription worth £25/€30 when qualifying participants go on to register and activate a Nespresso Coffee Subscription within six months of the purchase date of their qualifying machine. Plus, qualifying participants will also receive a complimentary set of View Mugs when they place a second coffee order. In the event of the offer not being activated within six (6) months of the purchase date, both offers (the free coffee subscription and the View Mugs) will become void. For participants who activate the offer after 01.04.22, Nespresso reserves the right to update the offer to two free months of the new Nespresso Plus Subscription Plan. All related costs will remain the same.

3. The stated Original Line Nespresso machine must be purchased from one of the associated Nespresso retail partners, or directly from Nespresso by calling Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI), or at www.nespresso.com, or via the Nespresso App, or visiting a Nespresso Boutique where available. Offer not available via Café NESPRESSO or Nespresso Micro Boutiques. Maximum of one offer per machine purchased, per Nespresso Member and per household. Any additional machines purchased during the stated six-month promotional period will not qualify for the offer. The qualifying Nespresso Coffee machine must be purchased in the UK, Channel Island, Isle of Man or Republic of Ireland. Due to the continuing COVID-19 situation, participants should check their local Nespresso Boutique opening days and times as these may vary. This can be done using www.nespresso.com/uk/en/storelocator. This page is updated regularly with the latest information and news relating to Nespresso Boutiques.

4. How to claim. Regardless of whether the qualifying machine is purchased from a Nespresso direct channel or from another retailer, to redeem the offer participants must:

• Find the promotional QR code on the wrapping of the capsule set they receive with their qualifying machine.

Visit the promotional website at: https://www.nespresso.com/uk/en/welcome-offer or https://www.nespresso.com/ie/en/welcome-offer to access the promotion. The offer will be added automatically when the participant activates a new Nespresso Coffee Subscription by following the steps described at https://www.nespresso.com/uk/en/coffee-subscription-box, creating a Nespresso account, or logging in if they are already a Nespresso Member, and entering their Promotional Code.

5. If the qualifying participant goes on to register and activate a Nespresso Coffee Subscription Plan within six (6) months of the date of purchase of a qualifying machine they will receive a gift of two free months’ (1st & 6th month only) Nespresso Coffee Subscription and a View Mug Set when they place a second order. Registration and activation of Nespresso Plus Coffee Subscription Plans can be made by visiting www.nespresso.com/uk/en/coffee-subscription-box and completing the registration process. Should the participant fail to register and activate a Coffee Subscription Plan within six (6) months of the purchase date of their qualifying machine, or if the subscription is cancelled after the first month, the offer of two free months’ subscriptions will become null and void and they will also lose their entitlement to the second gift. The second gift of two free View Mugs will be added automatically to the qualifying participant’s second order. Nespresso Coffee Subscription Plan Terms and conditions apply. These can be viewed at https://www.nespresso.com/uk/en/coffee-subscription-box.

6. The free Nespresso View Mugs are subject to stock availability and Nespresso reserve the right to offer alternative items of equivalent value in the event of unforeseen circumstances or out of stock. No cash alternative will be available in lieu of the stated items.

7. How long does the Nespresso Coffee Subscription last?

The offer is for two free months of Coffee Subscription for the first and sixth month only. The Nespresso Coffee Subscription Plan will continue for as long as registrants continue to make their monthly payments. The contract will continue to roll until cancelled. At the end of the first free month (1st month) of subscription subscribers will be automatically charged the monthly subscription fee for the next four (4) months, currently £25/€30 per month* (total cost of £100/€100), to obtain the 6th month free. Thereafter, the monthly payments will resume unless cancelled. It can be terminated by contacting the Nespresso Customer Relationship Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), or by sending an email confirmation to one@nespresso.com, or online in the Subscription section of “My Account”. In the event of the Subscription Plan being terminated before the free sixth (6th) month, participants are unable to claim any cash or other alternative in lieu of the unused complimentary month. *Offer available for the £25/€30 Nespresso Coffee Subscription Plan only.

If a participant decides that the Nespresso Coffee Subscription is not for them, they can terminate it at any time without penalty by contacting the Nespresso Customer Relationship Centre on 0800 442 442 (UK) or 1800 812 660 (ROI) or visit any Nespresso Boutique. However, participants will not be entitled to a refund for any monthly fees already paid at the date of termination. For full terms and conditions relating specifically to Nespresso Subscription Plans, please visit https://www.nespresso.com/uk/en/coffee-subscription-box.

8. This promotion can be used in conjunction with Nespresso&YOU and the ‘Nespresso for £1’ offers for qualifying participants. Participants can check these additional promotional details at https://www.nespresso.com/uk/en/legal.

9. Nespresso reserves the right at its sole discretion to disqualify any individual found to be tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive.

10. Those making claims on behalf of a company or business must be authorised to do so.

11. If a participant returns their machine within 14 days, or cancel their order, their ability to claim the free items will become null and void. If the complimentary items have already been dispatched, these must be returned unused and in their original packaging within 14 days at the participant’s own cost.

12. All Nespresso products are subject to availability. For further information regarding this offer, please contact Nespresso on Freephone 0800 442 442 (UK) or 1800 812 660 (ROI).

13. Data Protection: Nespresso will only use the personal details supplied for the administration of this promotion and no other purpose, unless we have your consent/you have opted-in to receive future marketing communications. Your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. Click here for the Promoter’s Privacy Policy https://www.nespresso.com/uk/en/pages/legal . By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: Ukcrc.General@nespresso.com .

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick, RH6 0PA

NESPRESSO VERTUO VALENTINE’S DAY PROMOTION 2022 – 01 – 17 February 2022

FULL TERMS AND CONDITIONS:

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information.

1. This promotion is open to all residents of the UK, Channel Islands, Isle of Man and Republic of Ireland, aged 18 or over and excludes employees and their immediate families of Nestle S.A. and Nespresso, its agents or anyone professionally connected to the promotion. Participants must register or be registered with Nespresso to qualify for the offer.

2. Applicants must have purchased a specially priced Nespresso Vertuo Red or White machine, or any other Vertuo Plus, Next or Manual machine at full RRP to qualify for the offer. Participants must register or be registered with Nespresso during the stated promotion period to qualify for the offer. The offer consists of the first three (3) months’ free Nespresso Plus Coffee Subscription worth £75/€75, plus a Lume Cappuccino Cup set (2 cups) when participants purchase a qualifying machine between 01.02.22 and 17.02.22 from a Nespresso direct channel and go to register/activate their Nespresso Plus coffee subscription and place their first order by 23:59 on 31.05.22.

3. The stated Nespresso machine must be purchased between the stated dates directly from Nespresso or by calling Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI), or at www.nespresso.com , or via the Nespresso App, or visiting a Nespresso Boutique where available. Maximum of one offer per machine purchased per Nespresso Member and per household. Any additional machines purchased during the stated promotional period will not qualify for the offer. The qualifying Nespresso coffee machine must be purchased in the UK, Channel Island, Isle of Man or Republic of Ireland. Due to the continuing COVID-19 situation, participants should check their local Nespresso Boutique opening days and times as these may vary. This can be done using www.nespresso.com/uk/en/store-locator . This page is updated regularly with the latest information and news relating to Nespresso Boutiques.

4. How to claim:

Via www.nespresso.com

- Qualifying Nespresso Members are required add their machine to their basket. Participants who are not already Nespresso Members will be required to register to qualify for the offer;

- The Coffee Plus Subscription Box will be sent with their machine order.

Via Nespresso Boutique

- Participants must visit their local Nespresso Boutique, register/be registered with Nespresso, and purchase the required Nespresso machine during the stated promotional dates. Participants should check their local Nespresso Boutique opening days and times, as these may vary www.nespresso.com/uk/en/store-locator.

- The Nespresso Plus Subscription Box will be given with the participant’s machine purchase.

Via Customer Call Centre

- Qualifying Nespresso Members can call the Customer Call Centre to place their order for any of the qualifying Vertuo machines with a Coffee Specialist during the stated promotional dates. Participants who are not already Nespresso Members must register to qualify for the offer;

- The Nespresso Plan Subscription Box will be sent with their machine order.

All qualifying claims for the free coffee and Lume Cappuccino Cup set, regardless of route used must be received by no later than 23:59 on 31.05.22.

5. If the qualifying participant goes on to place their first order via the Nespresso Plus Subscription Plan by no later than 23:59 on 31.05.22 they will receive a gift of Lume Cappuccino Cup Set (2 cups, SKU: 3789). Registration and activation of Nespresso Plus Subscription Plans can be made by visiting https://www.nespresso.com/uk/en/valentines-coffee-subscription-box (UK) /

https://www.nespresso.com/ie/en/valentines-coffee-subscription-box (ROI) and completing the registration process. Should the participant fail to register and activate a Nespresso Plus Coffee Subscription Plan by 23:59 on 31.05.22 the offer of three free months’ subscription and a free Lume Cappuccino Cup Set will become null and void. No cash or other alternative will be available in lieu of void gifts. Nespresso Plus Coffee Subscription Plan Terms and conditions apply. These can be viewed at www.nespresso.com/uk/en/legal.

6. The free Nespresso items are subject to stock availability and Nespresso reserve the right to supplement this offer with alternative items of equivalent value in the event of unforeseen circumstances or out of stock. No cash alternative will be available in lieu of the stated items.

7. How long does the Nespresso Plus Coffee Subscription last?

The Nespresso Plus Coffee subscription plan will go on after participants’ first three months, for as long as they continue to make their monthly payments and the contract will continue to roll until cancelled. Credit/Debit Card is required at sign-up. At the end of the first 3 months of subscription subscribers will be automatically charged the monthly subscription fee of £25/€25 unless cancelled. The Subscription plan can be terminated at any point by contacting the Nespresso Customer Relationship Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), by sending an email confirmation to one@nespresso.com or using the “Cancel” button in “My Account”. In the event of the subscription plan being terminated before the free 3rd month, participants are unable to claim any cash or other alternative in lieu of the unused complimentary month/months.

*Offer available for the £25/€25 Subscription Plan only.

8. This promotion cannot be used in conjunction with any other Nespresso promotion, offer or discount including Nespresso Machine Subscription. Nespresso&YOU offers are still applicable when any Vertuo machine is purchased at RRP. The discount on the qualifying Nespresso Vertuo machines cannot be used in conjunction with Nespresso&YOU offers.

9. Nespresso reserves the right at its sole discretion to disqualify any individual found to be tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive.

10. Those making claims on behalf of a company or business must be authorised to do so.

11. If a participant returns their machine within 14 days, or cancel their order, their ability to claim the free items will become null and void. If the complimentary items have already been dispatched, these must be returned unused and in their original packaging within 14 days at the participant’s own cost.

12. All Nespresso products are subject to availability. For further information regarding this offer, please contact Nespresso on Freephone 0800 442 442 (UK)/ 1800 812 660 (ROI).

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick, RH6 0PA

NESPRESSO PROFESSIONAL B2B MEMBER GET MEMBER PROMOTION 2022

RECOMMEND NESPRESSO PROFESSIONAL TO A BUSINESS CUSTOMER AND RECEIVE £25 OFF YOUR NEXT ORDER.

*Offer available to existing Nespresso customers who receive the email and recommend a business customer to Nespresso Professional who goes on to take up the 40% off Zenius offer (using the unique code from the promotional email) between 31.01.22 and 23:59 on 07.03.22. Offer subject to availability of qualifying machines. Not valid in conjunction with any other offer. The referred business that activates the offer and purchases a qualifying machine will receive 40% discount when they purchase a Zenius machine by no later than 07.03.22. Participants may refer up to a maximum of one (1) business. If that referred business goes on to purchase a qualifying machine within the stated promotional period, the referring Nespresso customer will be eligible for credit to the value of £25 to be use towards their next purchase from any Nespresso direct channels. Credit not valid for use with any other retailers. A promotional code will be emailed 14 days after the promotion end date provided the referred business does not cancel their order or return their machine within 14 days. The credit will be valid for use via Nespresso only until 23:59 on 31.12.2022. This offer is exclusive to the recipients of this email and should not be shared or published beyond the chosen referral.

For further details and full terms and conditions, visit www.nespresso.com/pro/uk/en/pages/legal.

BUSINESS REFERRAL EMAIL

Abridged Terms and Conditions: *Open to new and existing UK, CI & IoM (some postcode restrictions apply) Nespresso Professional customers who take up the referred offer from an existing Nespresso customer. Qualifying businesses must go on to purchase a Nespresso Professional Zenius machine(using the unique code from the promotional email) between 31.01.22 and 23:59 on 07.03.22 to qualify for the 40% off RRP discount offer. Discounted price of £215.28 including VAT vs RRP £382.55 including VAT (a saving of £167.27 off the machine’s RRP). The discounted price also includes one year’s Professional Care Service. Offer ends at 23:59 on 07.03.22, subject to availability of qualifying machines. Not valid in conjunction with any other offer. The machine purchase must be made via one of the Nespresso Professional direct channels and cannot be claimed via any other retailer. The offer cannot be applied retrospectively. This offer is exclusive to the recipient of this email and should not be shared. For further details and full terms and conditions, visit the Nespresso website at ww.nespresso.com/pro/uk/en/pages/legal.

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FULL TERMS AND CONDITIONS:

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information.

The Promoter takes data protection seriously. By entering this promotion, participants confirm that they have read the Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the promotion, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. Open to existing Nespresso Professional (B2B) customers based in UK, CI, and IoM. Excludes employees and their immediate families of Nespresso, its agents or anyone professionally connected to the promotion. The offer must be redeemed by no later than 23:59 on 07.03.22.

2. Qualifying Nespresso customers who receive the promotional email will be invited to share the Nespresso ‘Member Get Member’ promotional code with one business. That business will be able to purchase one Nespresso Professional Zenius machine with a 40% discount off the RRP. Qualifying business must go on to purchase the Nespresso Professional Zenius machine between 31.01.22 and 23:59 on 07.03.22 to qualify for the 40% off RRP discount offer and for the referring business to qualify for the £25 credit. Discounted price of £215.28 including VAT vs RRP £382.55 including VAT (a saving of £167.27 off the machine’s RRP). The discounted price also includes one year’s Professional Care Service. Subject to availability of qualifying machines. To qualify for the discount the machine must be purchased by no later than 23:59 on 07.03.22 directly from a Nespresso.

3. All qualifying orders must be placed via Nespresso/pro.com, or via Nespresso freephone 0808 100 8844 (UK) within the stated promotional dates. Any purchases made outside of the promotional dates, will not qualify for the offer. The offer cannot be applied retrospectively. Offer cannot be used in conjunction with any other offer.

4. i) How to claim the referring Nespresso Member’s offer:

• Qualifying Nespresso customers will be sent a unique referral code via email which they can share with one business.

• The business who receives the referral code will receive a discount 40% off the usual RRP of a Nespresso Professional Zenius machine.

o Enter the promotional code at the checkout;

o Receive the discount of 40% off RRP of the machine, which will be applied at checkout.

o To use the referral code, participants will need to register, or already be registered with a Nespresso account.

o The final date for use of the promotional code to purchase a Nespresso Professional Zenius machine is 23:59 on 07.03.22.

• If the referred business does not return their machine within 14 days, the original Nespresso customer (the referee) will receive via email, a promotional code offering £25 off their next order. This credit will expire on 31.12.2022.

6. This promotion cannot be used in conjunction with any other Nespresso promotion, offer or discount offer.

7. Nespresso reserves the right at its sole discretion to disqualify any individual found to be tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive.

8. Those making claims on behalf of a company or business must be authorised to do so.

9. If a referred business returns their machine within 14 days, or the order is cancelled, the original referrer will lose their gift of credit.

10. All Nespresso products are subject to availability. For further information regarding this offer, please contact Nespresso on Freephone 0800 442 442 (UK)/ 1800 812 660 (ROI).

11. Data Protection: Nespresso will only use the personal details supplied for the administration of this promotion and no other purpose, unless we have your consent/you have opted-in to receive future marketing communications. Your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. Click here for the Promoter’s Privacy Policy https://www.nespresso.com/uk/en/pages/legal. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: Ukcrc.General@nespresso.com.

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick, RH6 0PA

Gifting Friday 2021

FULL TERMS AND CONDITIONS

ADDENDUM:

Terms and Conditions updated on 29.11.21 with new closing date. Offer ends at 23:59 on 06.12.21, or when all allocated stock of the offer items has been depleted, whichever is sooner.

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information.

Nespresso takes data protection seriously. By participating in this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. Eligibility

This promotion is open to all residents of the UK, Channel Islands, Isle of Man and Republic of Ireland, aged 18 or over and excludes employees and their immediate families of Nestle S.A. and Nespresso, its agents or anyone professionally connected to the promotion. Participants must have purchased one of the qualifying Nespresso coffee machines and registered with Nespresso to qualify for the offer. In the event of out of stocks of these specific machines, participants will be advised at the point of purchase. The promotion will end at 23:59 on 06.12.21, or when all allocated stock of the specified machines has been depleted, whichever is sooner. There will be no alternative available in the event of out of stocks of all qualifying machines before the stated closing date.

Qualifying machines include:

• Vertuo Plus Deluxe + Aeroccino – from £249/€309 to £99/€109

• Vertuo Plus Aeroccino – from £229/€269 to £99/€109

• Manual Chrome + Aeroccino – from £269/€319 to £119/€129

To qualify for the special price as indicated above, the eligible Nespresso machine must be purchased between 12.11.21 and 06.12.21, subject to availability, while stocks last, directly from Nespresso Boutiques, from one of the Nespresso direct channels, including the Nespresso Customer Call Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), on-line at www.nespresso.com, or via the Nespresso App. Due to the continuing COVID-19 situation, participants should check their local Nespresso Boutique opening days and times as these may vary. This can be done using www.nespresso.com/uk/en/store-locator. This page is updated regularly with the latest information and news relating to Nespresso Boutiques. Offer not available via any other retail outlets and cannot be claimed via Café NESPRESSO or Nespresso Micro Boutiques.

In addition to the special price offer, participants will be eligible to qualify for the Nespresso Year End Promotion 2021 and will receive 100 complimentary pre-selected Vertuo capsules as a first gift, and two free months of Nespresso Coffee Subscription (1st & 6th month) worth £50/€60 as a second gift when they go on to register and and activate a Nespresso Coffee Subscription by 23:59 on 31.08.2022. The 100 complimentary Vertuo capsules will be made up of a pre-selected range chosen by Nespresso which cannot be changed/substituted for any other variants.

The special price promotion will be available on the specific Nespresso coffee machines as outlined above. The offer is not available on any other machines. The special price offer cannot be used in conjunction with the Nespresso&YOU Annual machine discount.

N.B. Those purchasing a machine without a Nespresso account (or not setting one up at the same time of purchase) will not be eligible to claim the pre-selected 100 complimentary Vertuo coffee capsules and two free months of Nespresso Coffee Subscription.

Maximum of one Nespresso Year End Promotion offer per machine purchased per Nespresso Member. Any additional machines purchased during the stated promotional period will not qualify for the offer. The qualifying Nespresso Coffee machine must be purchased in the UK, Channel Islands, Isle of Man or Republic of Ireland.

2. How to claim:

If one of the eligible Nespresso Vertuo Coffee Machines is purchased between 12.11.21 and 06.12.21, directly from Nespresso Boutiques, or from one of the Nespresso direct channels, including the Nespresso Customer Call Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), or on-line at www.nespresso.com, or via the Nespresso App, participants will qualify for the Nespresso Year End promotion. See www.nespresso.com/uk/en/legal for more details and full terms and conditions.

Via Customer Call Centre

- Qualifying Nespresso Members are required to call the Customer Call Centre to place their order for an eligible Nespresso Vertuo Next machine with a Coffee Specialist during the stated promotional dates. Participants who are not already Nespresso Members must register to qualify for the offer;

- The machine price discount will be applied and the pre-selected 100 complimentary Vertuo coffee capsules and Coffee Subscription Offer will be sent with their machine order.

Via www.Nespresso.com

- Qualifying Nespresso Members are required add an eligible Vertuo Next machine to their basket. Participants who are not already Nespresso Members will be required to register to qualify for the offer;

- The machine price discount will be applied automatically and the pre-selected 100 complimentary Vertuo coffee capsules and Coffee Subscription Offer will be sent with their machine order.

Via Nespresso Boutique

- Participants must visit their local Nespresso Boutique, register/be registered with Nespresso, and purchase one of the eligible Nespresso machines during the stated promotional dates;

- The machine price discount will be applied and the pre-selected 100 complimentary Vertuo coffee capsules and Coffee Subscription Offer will be given to the customer by the Coffee Specialist with their machine.

All qualifying claims to receive the pre-selected 100 complimentary Vertuo coffee capsules and the Coffee Subscription Offer, regardless of which channel the qualifying machine has been purchased from, must be received by no later than 23:59 on 14.02.2022, or at the Boutique closing time on that date.

3. How to activate the Nespresso Coffee Subscription Credit (incl. 1st & 6th month free) received together with the free coffee?

- If the qualifying participant goes on to register and activate a Nespresso Coffee Subscription Plan by no later than 23:59 on 31.08.2022 they will receive a second gift of their 1st and 6th month free of charge. Registration and activation of Coffee Subscription Plans can be made by visiting www.nespresso.com/uk/en/subscription/coffee-subscription and completing the activation process. Should the participant fail to register and activate a Coffee Subscription Plan by 23:59 on 31.08.2022 the offer of two free months will become null and void. Should the Coffee Subscription Plan be cancelled before the 6th month, customers will not be eligible for the free 6th month. No other alternative item or cash will be offered in the event of failure to activate the second element of the offer within the stated promotional period. Coffee Subscription Plan Terms and conditions apply. These can be viewed at www.nespresso.com/uk/en/legal.

4. How does the Coffee Subscription work?

The offer is for two free months of Coffee Subscription for the first and sixth month only. The Nespresso Coffee Subscription Plan will continue for as long as registrants continue to make their monthly payments and the contract will continue to roll until cancelled. It can be terminated by contacting the Nespresso Customer Relationship Centre on 1800 812 660 (ROI), by sending an email confirmation to one@nespresso.com, or using the “Cancel” button in “My Account”. In the event of the subscription plan being terminated before the free sixth (6th) month, participants are unable to claim any cash or other alternative in lieu of the unused complimentary month.

Coffee Subscription Plans will continue for a long as monthly payments are made. If a participant decides that the Coffee Subscription by Nespresso is not for them, then the subscription can be terminated at any time without penalty by contacting the Nespresso Customer Relationship Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), or by visiting any Nespresso Boutique. However, there will be no refund for any monthly fees already paid at the date of termination.

This offer is linked to the Nespresso Subscription Plan valued at £25/€30 only and cannot be used against any other plan. The monthly fee of £25/€30 will be fixed monthly for as long as the plan remains active.

4. 1 When are payments due?

The first monthly fee will appear as Nespresso credit on the participant’s account as soon as the Subscription is activated. The subsequent monthly fees of £25/€30 will be payable every month on the same day of the month of the original Subscription activation date. The monthly fees are to be paid by debit or credit card.

4.2. How can I cancel my Coffee Subscription?

Coffee Subscription Plans will continue for a long as monthly payments are made. If a participant decides that the Coffee Subscription by Nespresso is not for them, then the subscription can be terminated at any time without penalty by contacting the Nespresso Customer Relationship Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), or by visiting any Nespresso Boutique. However, there will be no refund for any monthly fees already paid at the date of termination.

For full terms and conditions relating specifically to Nespresso Subscription Plans, please visit nespresso.com⁄subscription.

5. Data Protection: Nespresso will only use the personal details supplied for the administration of this promotion and no other purpose, unless we have your consent/you have opted-in to receive future marketing communications. Your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. Click here for the Promoter’s Privacy Policy https://www.nespresso.com/uk/en/pages/legal . By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: Ukcrc.General@nespresso.com .

6. Disclaimer

- The complimentary Nespresso items are subject to stock availability and Nespresso reserve the right to supplement this offer with alternative items of equivalent value in the event of unforeseen circumstances or out of stock. No cash alternative will be available in lieu of the stated items.

7. Offer Restrictions

- This promotion cannot be used in conjunction with any other Nespresso promotion, offer or discount, including all Nespresso machine bundles and Nespresso Business Solution machines.

- This Promotion is valid for residents of UK, Channel Islands, Isle of Man and ROI only.

8. Nespresso reserves the right at its sole discretion to disqualify any individual found to be tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive.

9. Participants must register with Nespresso (if not registered previously) in order to qualify for this offer.

10. The offer is limited to one Nespresso machine purchase per participant/Nespresso customer account. If you buy more than one Nespresso machine featured in this promotion, during the stated promotional period, any additional machines, thereafter, will not qualify for the offer.

11. Those making claims on behalf of a company or business must be authorised to do so.

12. If a participant returns their machine within 14 days, or the order cancelled, their ability to claim the free items will become null and void. If the complimentary items have already been dispatched, these must be returned unused and in their original packaging within 14 days at the participant’s own cost.

All Nespresso products are subject to stock availability. For further information regarding this offer, please contact Nespresso on Freephone 0800 442 442 (UK)/ 1800 812 660 (ROI).

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick, RH6 0PA

FULL TERMS AND CONDITIONS:

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information.

Nespresso takes data protection seriously. By entering this promotion, participants confirm that they have read the Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the promotion, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. Open to Nespresso customers based in UK, aged 18 or over, who visit the Nespresso Bluewater Boutique. Excludes employees of Nespresso UK Ltd and their immediate families, its agents or anyone else professionally connected with the promotion.

2. Only one entry per person throughout the duration of the promotion and no one person may win more than one prize. The Promoter reserves the right at its sole discretion to disqualify any individual found to be attempting to circumvent this clause by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by the Promoter to be in violation of the terms and conditions; or to be acting in any manner deemed by the Promoter to be disruptive.

3. Participants have a chance to win one of the stated prizes during Boutique opening times from 30.09.21 and 31.10.21. Entry will be via participation in the Recycling Overlap Reality Experience taking place with the Bluewater Boutique only. There are 40 prizes of a purple Caran D’Ache Pen made from recycled Nespresso capsules available to be won in total. The prizes will be won via an independently verified computer generated random ‘winning moments’. The person who takes part in the experience at the time that the pen appears on screen will be deemed a winner. Winners will receive a message on their phone screen which they must show to the coffee specialist to claim their prize. Prizes must be claimed at the time of winning and cannot be claimed retrospectively. No one person may win more than one prize. All prizes are available to be won. However, due to the random nature of the prize allocation, all prizes may be won before the stated end date.

4. Nespresso does not accept any liability for loss or damages incurred, or responsibility for any claim, as a result of acceptance, use or enjoyment of the prize.

5. The prizes are as stated above. There are no cash or other alternatives. The prize must be accepted as offered, is non-transferable and subject to availability. The Promoter reserves the right to substitute a prize in whole, or part, with a prize of equal or greater value in the event of unforeseen circumstances, and/or withdraw or amend the promotion at any time without prior notice.

6. The Promoter reserves the right to withdraw or amend this promotion in the event of any unforeseen circumstances outside its reasonable control but will use all reasonable endeavours to minimise the effect to participants to avoid undue disappointment. This promotion and these terms are governed by English law and are subject to the exclusive jurisdiction of the English Courts. The decision of the Promoter in all matters connected to this draw is final and binding.

7. To the fullest extent possible in law, neither the Promoter nor agencies involved in this promotion will be liable for any loss or damage whatsoever caused by matters relating to this promotion.

8. The Promoter reserves the right to verify the winners and to refuse to award a prize or withdraw prize entitlement where there are reasonable grounds to believe there has been a breach of these terms and conditions or any instructions forming part of this promotion’s entry requirements or otherwise where a participant has gained unfair advantage in participating in the promotion or won using fraudulent means.

9. By taking part in the promotion, the winners agree that the Promoter may ask whether they want to participate in publicity relating to the promotion.

10. Winners List: Subject to the Promoter’s Privacy Policy which can be found at: https://www.nespresso.com/uk/en/pages/legal, the surnames and counties of the verified winners will be available upon request by sending an email to: UKcrc.General@nespresso.com with the subject line “WINNER’S LIST: NESPRESSO BLUEWATER CARAN D’ACHE INSTANT WIN” for a period of three (3) months following the end of the promotion. If any winner objects to their information being published, then they can advise the Coffee Specialist at the time of collecting their prize or by contacting the Promoter by emailing: Ukcrc.General@nespresso.com.

11. Data Protection: Nespresso will only use the personal details supplied for the administration of the promotion and the auditing of the entries where necessary and for no other purpose, unless we have your consent/you have opted-in to receive future marketing communications. The surnames and counties of the verified winners will be made available as set out in Clause 10 above and the winner can object to this by emailing: Ukcrc.General@nespresso.com. Otherwise, your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. Click here for the Promoter’s Privacy Policy https://www.nespresso.com/uk/en/pages/legal. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: Ukcrc.General@nespresso.com.

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick RH6 0PA.

FULL TERMS AND CONDITIONS:

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Please retain a copy for your information.

Nespresso takes data protection seriously. By participating in this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. This promotion is open to all residents of the UK, Channel Islands, Isle of Man and Republic of Ireland, aged 18 or over and excludes employees and their immediate families of Nestlé S.A. and Nespresso, its agents or anyone professionally connected to the promotion. Participants must register or be registered with Nespresso to qualify for the offer.

2. Applicants must have purchased any qualifying Nespresso Vertuo machine and registered with Nespresso during the stated promotion period to qualify for the offer. The offer consists of 100 complimentary pre-selected Vertuo capsules as a first gift, and one second gift of two free months’ (1st & 6th month) Nespresso Coffee Subscription worth £50/€60 when participants go on to register and activate a Nespresso Coffee Subscription Plan by no later than 23:59 on 31.08.22. The 100 complimentary capsules will be made up of a pre-selected Vertuo range chosen by Nespresso which cannot be changed/substituted for any other variants.

3. The stated Nespresso machine must be purchased between the stated dates from one of the associated Nespresso retail partners, or directly from Nespresso or by calling Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI), or at www.nespresso.com, or via the Nespresso App, or visiting a Nespresso Boutique where available. Maximum of one offer per machine purchased per Nespresso Member. Any additional machines purchased during the stated promotional period will not qualify for the offer. The qualifying Nespresso Coffee machine must be purchased in the UK, Channel Islands, Isle of Man or Republic of Ireland. Due to the continuing COVID-19 situation, participants should check their local Nespresso Boutique opening days and times as these may vary. This can be done using www.nespresso.com/uk/en/store-locator. This page is updated regularly with the latest information and news relating to Nespresso Boutiques.

4. How to claim:

Via another participating retailer

- Customers must visit the promotional website at: www.nespresso.com/ukoffer / www.nespresso.com/roioffer , complete an application form with their first name, last name, email address, residential address and daytime phone number, machine serial number (which can be found on the drip tray), and upload a photo of their qualifying till receipt showing the purchase of one of the specified Nespresso machines made between 20.10.21 and 31.01.22. Photos must clearly show the name of the store where the machine was purchased, the date purchased and the itemised machine details. Blurred, out-of-focus or photos where the till receipt is illegible will not be accepted. Participants must claim their gifts by no later than 14.02.22.

- The pre-selected, relevant number/type of complimentary coffee capsules and Coffee Subscription Box will be sent upon completion of a valid redemption made via the website.

Via www.nespresso.com

- Qualifying Nespresso Members are required to add their machine to their basket. Participants who are not already Nespresso Members will be required to register to qualify for the offer.

- The pre-selected, relevant number/type of complimentary coffee capsules and Coffee Subscription Box will be sent with their machine order.

Via Nespresso Boutique

- Participants must visit their local Nespresso Boutique, register/be registered with Nespresso, and purchase the required Nespresso machine during the stated promotional dates. N.B. Due to the continuing COVID-19 situation, Participants should check their local Nespresso Boutique opening days and times, as these may vary. This can be done using www.nespresso.com/uk/en/store-locator. This page is updated regularly with the latest information and news relating to Nespresso Boutiques.

Via Customer Call Centre

- Qualifying Nespresso Members are required to call the Customer Call Centre to place their order for any of the qualifying Vertuo machines with a Coffee Specialist during the stated promotional dates. Participants who are not already Nespresso Members must register to qualify for the offer.

- The pre-selected, relevant number/type of complimentary coffee capsules and Coffee Subscription Box will be sent with their machine order.

All qualifying claims for the free coffee, regardless of route used must be received by no later than 23:59 on 14.02.22.

5. If the qualifying participant goes on to register and activate a Nespresso Coffee Subscription Plan by no later than 23:59 on 31.08.22 they will receive a second gift of two free months’ (1st & 6th month only) Coffee Subscription. Registration and activation of Coffee Subscription Plans can be made by visiting www.nespresso.com/uk/en/coffee-subscription-box and completing the registration process. Should the participant fail to register and activate a Coffee Subscription Plan by 23:59 on 31.08.22 the offer of two free months’ subscription will become null and void. Coffee Subscription Plan Terms and conditions apply. These can be viewed at www.nespresso.com/uk/en/legal.

6. The free Nespresso items are subject to stock availability and Nespresso reserve the right to supplement this offer with alternative items of equivalent value in the event of unforeseen circumstances or out of stock. No cash alternative will be available in lieu of the stated items.

7. This promotion cannot be used in conjunction with any other Nespresso promotion, offer or discount including Nespresso Machine Subscription. Nespresso&YOU offers are still applicable when a Vertuo machine is purchased at full RRP. The discounted Nespresso Vertuo machine offer cannot be used in conjunction with Nespresso&YOU offers.

8. Nespresso reserves the right at its sole discretion to disqualify any individual found to be tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive.

9. Those making claims on behalf of a company or business must be authorised to do so.

10. If a participant returns their machine within 14 days, or the order cancelled, their ability to claim the free items will become null and void. If the complimentary items have already been dispatched, these must be returned unused and in their original packaging within 14 days at the participant’s own cost.

11. All Nespresso products are subject to availability. For further information regarding this offer, please contact Nespresso on Freephone 0800 442 442 (UK)/ 1800 812 660 (ROI).

12. Data Protection: Nespresso will only use the personal details supplied for the administration of this promotion and no other purpose, unless we have your consent/you have opted-in to receive future marketing communications. Your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. Click here for the Promoter’s Privacy Policy https://www.nespresso.com/uk/en/pages/legal . By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: Ukcrc.General@nespresso.com .

13.0 How does the Coffee Subscription work?

The offer is for two free months of Coffee Subscription for the first and sixth month only. The Nespresso Coffee Subscription Plan will continue for as long as registrants continue to make their monthly payments and the contract will continue to roll until cancelled. It can be terminated by contacting the Nespresso Customer Relationship Centre on Freephone 0800 442 442 (UK)/ 1800 812 660 (ROI), by sending an email confirmation to one@nespresso.com, or using the “Cancel” button in “My Account”. In the event of the subscription plan being terminated before the free sixth (6th) month, participants are unable to claim any cash or other alternative in lieu of the unused complimentary month.

This offer is linked to the Nespresso Subscription Plan valued at £25/€30 only and cannot be used against any other plan. The monthly fee of £25/€30 will be fixed monthly for as long as the plan remains active.

13. 1 When are payments due?

The first monthly fee will appear as Nespresso credit on the participant’s account as soon as the Subscription is activated. The subsequent monthly fees of £25/€30 will be payable every month on the same day of the month of the original Subscription activation date. The monthly fees are to be paid by debit or credit card.

13.2. How can I cancel my Coffee Subscription?

Coffee Subscription Plans will continue for a long as monthly payments are made. If a participant decides that the Coffee Subscription by Nespresso is not for them, then the subscription can be terminated at any time without penalty by contacting the Nespresso Customer Relationship Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), or by visiting any Nespresso Boutique. However, there will be no refund for any monthly fees already paid at the date of termination.

For full terms and conditions relating specifically to Nespresso Subscription Plans, please visit nespresso.com⁄subscription.

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick, RH6 0PA

NESPRESSO INFLUENCER AFFILIATES PROMOTION SEPTEMBER 2021

EXCLUSIVE OFFER

Exclusive offer to followers of Nespresso influencer affiliates who purchase any Vertuo Machine from www.nespresso.com between 20.09.21 and 23:59 on 17.10.21 and use the provided promocode at checkout. Offer consists of one complimentary Aeroccino 4 when a qualifying machine is purchased. Qualifying customers will also be eligible to claim the Nespresso Autumn promotion, details of which can be seen in Nespresso boutiques or Nespresso.com.

*T&Cs apply. Offer available to UK, CI, IoM and ROI, 18+ customers who purchase a qualifying machine from www.nespresso.com between 20.09.21 and 23:59 on 17.10.21 and apply the promotional code at checkout. Maximum one offer per customer and one code per purchase. Vertuo machines and complimentary Aeroccino 4 are subject to availability, whilst stocks last. No cash alternative available. This promotion cannot be used in conjunction with any other offer that requires a promotion code applied at checkout. See www.nespresso.com/uk/en/legal for further details and full terms and conditions.

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FULL TERMS AND CONDITIONS:

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information.

Nespresso takes data protection seriously. By entering this promotion, participants confirm that they have read the Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the promotion, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. This promotion is open to all residents of the UK, Channel Islands, Isle of Man and Republic of Ireland, aged 18 or over and excludes employees and their immediate families of Nestle S.A. and Nespresso, its agents or anyone professionally connected to the promotion. Participants must register or be registered with Nespresso to qualify for the offer.

2. Applicants must have purchased any Nespresso Vertuo and register/be registered with Nespresso during the stated promotion period to qualify for the offer. The offer consists of a complimentary Aeroccino 4 when a qualifying Vertuo machine is purchased from www.nespresso.com between 20.09.21 and 23:59 on 17.10.21 and the promotional code as provided is applied at checkout. The Aeroccino 4 will be added to the basket at checkout. Qualifying Vertuo machines and Aeroccino 4 are subject to availability, whilst stocks last. In the event of unforeseen circumstances, Nespresso reserves the right to offer equivalent gifts of an equal or greater value until the stated closing date.

3. The stated Nespresso machine must be purchased between the stated dates from www.nespresso.com only subject to availability. Maximum of one offer per machine purchased per Nespresso account. Any additional machines purchased during the stated promotional period will not qualify for the offer. The qualifying Nespresso Coffee machine must be purchased in the UK, Channel Island, Isle of Man or Republic of Ireland.

4. How to claim:

Available via www.nespresso.com only:

- Qualifying participants are required add their machine to their basket and add the promotional code at check out. Participants who do not already have a Nespresso account will be required to register to qualify for the offer.

- The Aeroccino 4 will be sent with the machine order.

5. This promotion cannot be used in conjunction with any other Nespresso promotion that requires the use of a promotional code.

6. Maximum one offer per person. Nespresso reserves the right at its sole discretion to disqualify any individual found to be tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive.

7. Those making claims on behalf of a company or business must be authorised to do so.

8. If a participant returns their machine within 14 days, or cancel their order, their ability to claim the free items will become null and void. If the complimentary item has already been dispatched, this must be returned unused and in the original packaging within 14 days at the participant’s own cost.

9. All Nespresso products are subject to availability. For further information regarding this offer, please contact Nespresso on Freephone 0800 442 442 (UK)/ 1800 812 660 (ROI).

10. If for any reason any aspect of this promotional offer is not capable of running as planned due to events outside of the Promoter’s reasonable control, the Promoter may in its sole discretion cancel, terminate, modify or suspend the promotional offer.

11. If any of these clauses should be determined to be illegal, invalid, or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.

12. The Promotion and these Terms and Conditions will be governed by the laws of England and Wales but any disputes as to the meaning of these Terms and Conditions will be subject to the exclusive jurisdiction of the participants’ local courts.

13. Data Protection: Nespresso will only use the personal details supplied for the administration of this promotion and no other purpose, unless we have your consent/you have opted-in to receive future marketing communications. Your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. Click here for the Promoter’s Privacy Policy https://www.nespresso.com/uk/en/pages/legal . By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: Ukcrc.General@nespresso.com .

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick, RH6 0PA

COMPLIMENTARY £5 CREDIT, A RECIPE GLASS AND A SET OF MONIN SYRUPS WHEN YOU SIGN UP FOR A RECURRING ORDER

BOTTOM OF EMAIL Abridged Terms and Conditions: Open to UK, CI, IoM & ROI, 18+. Offer available when 50 or more capsules are set up as a new ‘Recurring Order’ between 02.12.2020 and 23:59 on 22.12.2020. To qualify for the offer of one £/€5 Credit, a recipe glass and a set of Monin Syrups, participants are required to set up a ‘Recurring Order’ for 50 or more capsules and enter the promotion code ‘FIVE’. The complimentary gifts will be received with the first ‘Recurring Order’. This offer is linked to participants’ Nespresso Member number and can only be redeemed once. The complimentary gifts and £/€5 credit cannot be exchanged for cash. Not valid in conjunction with any other offer. Offer cannot be claimed via the Café NESPRESSO. For further details of how to claim, and full terms and conditions, visit Nespresso.com.

FULL TERMS AND CONDITIONS

1. This promotion is open to all Nespresso Members residing in the UK, CI, IoM & ROI, aged 18 or over only. Excludes employees and their immediate families of Nestlé S.A. and Nespresso, its agents or anyone professionally connected to the promotion.

2. The offer is available to qualifying participants who set up a new “Recurring Order” for 50 or more capsules and enter the promotional code ‘FIVE’, from one of the Nespresso direct channels, including the Nespresso Customer Call Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), on-line at www.nespresso.com or at Nespresso Boutiques between 02.12.2020 and 23:59 (or Boutique closing time) on 22.12.2020.

3. The offer is limited to one offer per qualifying Nespresso Member who sign up for a “Recurring Order” before the stated closing date. The promotion only applies to orders placed for the number and type of Nespresso capsules as stated in the promotional email at participating channels during the stated promotional period and cannot be applied retrospectively.

4. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to make more than one valid claim by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the terms and conditions.

5. How to claim:

Via www.nespresso.com

- Qualifying Nespresso Members are required to log into their account and set up a “Recurring Order” before the stated closing date for 50 or more Nespresso capsules and add the promotional code ‘FIVE’.

- The complimentary gifts will be automatically added, and the credit applied, to the first order.

Via Nespresso Boutique

- Participants must visit their local Nespresso Boutique, register/be registered with Nespresso, and set up a “Recurring Order” for 50 or more capsules during the stated promotional dates and quote the promotional code. Due to the continuing COVID-19 situation, participants should check their local Nespresso Boutique opening days and times as these may vary. This can be done using www.nespresso.com/uk/en/store-locator . This page is updated regularly with the latest information and news relating to Nespresso Boutiques.

- The complimentary gifts and credit will be applied to the first “Recurring Order”.

6. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the Nespresso Member to ensure the integrity of the promotion.

7. Only completed purchases made by no later than 23:59 on 22.12.2020 will qualify for the offer. The complimentary gift is subject to availability while stocks last. Nespresso does not accept responsibility for any late applications or any communications line failure, regardless of cause, or inaccessibility or unavailability of the internet.

8. Those making claims on behalf of a company or business must be authorised to do so.

9. All Nespresso products are subject to availability.

For further information regarding this offer, please contact the Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI).

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick, RH6 0PA

Nespresso personalisation is a complimentary service only available on Vertuo Travel Mug, Vertuo Alto Travel Mug, Touch Travel Mug, View Cube and View Saucers.

Personalisation is subject to a 15 character limit including spaces.

Engraving service and gift options are subject to availability. Wait time will be advised by Boutique staff. During busy periods, maximum of 2 personalised gifts per customer, provided they have purchased qualifying items in store that day.

Till receipts showing each such purchase will be required for each personalised gift. Messages cannot be added retrospectively to items purchased on a previous visit. Service available at Regent Street London, Duke Street Dublin and Edinburgh Boutique only.

Nespresso reserves the right to cancel or withdraw this service at any time due to unforeseen technical difficulties. Messages will be engraved exactly as provided on the card. Nespresso cannot be responsible for errors or omissions submitted by the customer.

Some name/word restrictions will apply. English alphabet only. Nespresso reserves the right to refuse to engrave any words/phrases it deems to be offensive or in bad taste.

Promoter: Nespresso (UK), 1 City Place, Gatwick RH6 0PA

Full Terms and Conditions:

1. Open to selected Nespresso Members only who have received the special promotional email or direct mail contact inviting them to participate in this promotion. Nespresso Members must be residents of UK or Republic of Ireland, aged 18 or over who are registered with Nespresso. Excludes employees and their immediate families of Nespresso, its agents or anyone professionally connected to the promotion.

2. To qualify for their offer, participating Members must purchase the required number and variety of Nespresso capsules as stated in the promotional message sent directly to them. Such purchases must be made in a single transaction during the stated promotional period.

3. The offer will be automatically added to the Member’s account on the date the email is sent and will expire 14 days later. The promotion will apply for purchases made within 14 days of the date of that promotional email. Purchases made after the 14 days will not qualify for the offer. The number of free gift items available in this offer are limited to a pre-allocated volume. In the event of this allocation becoming depleted before the stated closing date, an alternative item of equal value will be added to qualifying orders.

4. Promotion available for purchases via the following channels only: Nespresso on freephone 0800 442 442 (UK) or 1800 812 660 (ROI), at www.nespresso.com, on the Nespresso Mobile Application or in a Nespresso Boutique. Offer not available via Café NESPRESSO. The offer cannot be claimed via any retail outlet or website.

5. The offer is limited to a maximum of one complimentary gift with purchase per participant/ Nespresso Member account throughout the duration of the stated promotional period.

6. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to circumvent the above clause by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the terms and conditions.

7. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the Member to ensure the integrity of the promotion.

8. Those making claims on behalf of a company or business must be authorised to do so.

9. This Promotion cannot be used in conjunction with any other Nespresso promotion, offer or discount.

10. No cash or other alternative available to the stated complimentary items, except in the event of circumstance outside its control, Nespresso reserve the right to offer an alternative item of equal or greater value. For further information regarding this offer, please contact Nespresso on Freephone 0800 442 442 (UK) or 1800 812 660 (ROI).

Promoter: Nespresso UK Ltd. Registered in the United Kingdom No. 156925 at 1 City Place, Gatwick, RH6 0PA

These terms and conditions govern your membership to Nespresso & YOU operated by Nestlé Nespresso SA. Please read these terms and conditions carefully.

This version of the Terms and Conditions came into effect on 10th August 2021.

These Terms and Conditions (the “Terms and Conditions”) prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should please retain a copy for their information.

The Promoter takes data protection seriously. By entering this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. What is Nespresso & YOU Membership?

Nestlé Nespresso SA (40 Avenue de Rhodanie, 1003 Lausanne, Switzerland) ("we" or "us") operates a customer recognition programme.

Open to UK, CI, IoM & ROI residents aged 18 and over. Nespresso & YOU Membership is free of charge. You will automatically be registered once you have made at least one valid coffee order. To maintain your Membership, you must have made at least one valid coffee order in the last 12 months.

There are three levels of membership details of which are outlined in Clause 3 below.

2. How to become a Nespresso & YOU Member?

By registering with Nespresso and making your first coffee purchase, you will automatically join Nespresso & YOU. We will ask you to provide us with your contact details, including First Name, Last Name and Email address. Failure to provide the required details, may be deemed as an incomplete registration which may be invalid.

Our use of your personal details is governed by our Privacy Notice which you should read carefully. By consenting to these Terms and Conditions and by supplying your personal information to us, you consent to the terms of the Privacy Notice.

Your membership starts from the moment you successfully complete your registration, receive a unique Member number, and purchase your first coffee. If you are already a Member, your membership shall be considered as started on the date of your first coffee purchase via the qualifying Nespresso channels.

You must keep your membership number and password safe and not divulge them to any person. You may not allow others to use your registration details and password to access the website. You agree to immediately notify us of any unauthorised use of your registration details and password or any other breach of security of which you become aware.

To maintain your Nespresso & YOU membership, you must have made at least one valid coffee order in the last 12 months. Corporate bodies, partnerships, trade associations and other commercial bodies are eligible but only one membership is available per person. Joint or family membership is not available. Persons under 18 years of age are excluded. Employees of Nestlé, Nespresso or any associated entities, its agents or anyone else professionally connected with the Nespresso & YOU programme will not be eligible to membership benefits.

3. Membership Benefits

Connoisseur:

Connoisseur level is achieved as soon as you place your first coffee order with us. Customers who have four (4) years or less continuous membership and/or purchase less than 550 capsules every 12-month period will be deemed to be Connoisseur level.

If you are a Nespresso Subscription customer, you will be upgraded directly to Ambassador tier.

If no valid purchases are made in any given 12 months, you will lose your benefits.

Expert:

Customers who have between five (5) and nine (9) years continuous membership and/or purchase between 550 and 1,100 capsules every 12-month period for four (4) continuous years will be deemed to be Expert level.

If the required threshold of capsules is not purchased every year for the four anniversary (12 month) periods, your membership tier will return to Connoisseur. If no valid purchases are made in any given 12 months, you will lose your benefits.

Ambassador:

Customers who have more than 10 years of continuous membership and/or purchase more than 1,100 capsules every 12 months for nine (9) continuous years and/or are a Nespresso Subscription customer will be deemed to be Ambassador level.

If you are not a Nespresso Subscription customer, and the required threshold of capsules is not purchased ever year for the nine (9) anniversary (12 month) periods, your membership tier will return to Expert. If no valid purchases are made in any given 12 months, you will lose your benefits.

If you are an existing Nespresso Subscription customer and you cancel your subscription, your membership tier will return to the one you were previously on, or to Connoisseur if new to Nespresso. If no valid purchases are made in any given 12 months, you will lose your benefits.

‘Capsules purchased’ is calculated between two Anniversaries. Your first Anniversary refers to your first purchase of coffee through one of the qualifying Nespresso Channels as an identified Member.

By ‘Anniversary’ we mean the month (not the day) of your first coffee purchase from a valid Nespresso channel.

‘Number of years’ means the number of full 12-month periods with at least one coffee (Original or Vertuo) purchase since your first coffee purchase.

Details of your number of years and capsule consumption can be found within “My Member Status” on your membership page at www.nespresso.com.

A valid capsule purchase means:

• The number of purchased capsules (invoiced capsules within a valid order);

• Both Original and Vertuo capsules are included;

• Free of charge capsules obtained via such offers as the Nespresso Year End Promotion are included;

• Only capsules purchased directly from Nespresso UK Ltd are included. Purchases made from retailers or other channels cannot be added and will not be included in a member’s total consumption numbers;

• Cancelled/Returned orders will be deducted from qualifying total consumption numbers.

Members should allow at least one full working day (24 hours) from order completion for level changes and/or capsule purchase quantities to be administered and reflected/visible on their account statement. Member benefits are available via Nespresso direct channels only and cannot be redeemed via any other retailer.

Your Nespresso & YOU Membership level can be viewed once you log into the Nespresso website or by speaking to a Coffee Specialist in a Nespresso Boutique or via our Customer Relationship Centre.

All related benefits, rebates and discounts will be shown on your account and will only be visible when logged in.

Your Nespresso & YOU level will be determined solely based on our own records and data and in accordance with the Nespresso & YOU terms and conditions.

Nespresso will not change a member’s level status retrospectively based on any other data source.

4. Membership Benefits

Nespresso & YOU Membership Benefits are offered to you free of charge once you have made at least one valid coffee order. We reserve the right to discontinue or change all or part of the Benefits, terms and conditions or the content of the website, at our sole discretion at any time with or without notice.

All benefits are subject to availability. Benefits cannot be claimed via Café NESPRESSO OR Nespresso Micro Boutiques.

i) Personalised Offers

Customers will get access to unique offers throughout the year.

ii) Free Standard Delivery when you buy 50 or more Nespresso capsules

50 capsules must be purchased in a single transaction. The offer of complimentary standard delivery cannot be exchanged for cash or product of equivalent value. Not valid in conjunction with any other offer and cannot be claimed via the Café NESPRESSO, Nespresso Boutiques, or Nespresso Micro Boutiques.

iii) Machine Warranty & Service

A three-year limited warranty including a free Pick Up and Repair of your machine, free replacement spare parts and the use of a free loan machine whilst we repair it. The machine is returned to the pick-up-address and all repairs are covered with a six-month limited warranty. Loan machines are subject to availability and may differ from your existing machine and remain the property of Nespresso UK Ltd. The warranty period begins on the date of purchase and Nespresso requires presentation of the original proof of purchase to ascertain the start date. This limited warranty is subject to specific terms and conditions. Please see full Terms and Conditions below for more information. ᵻ

iv) Coffee Experiences

Participate in our coffee masterclasses and special events to discover more about the world of coffee.

v) Machine Discount

Enjoy 35% discount on a Nespresso Vertuo Line machine, or 15% discount on a Nespresso Original Line machine, once per membership year. All machines are subject to availability at the time of purchase. Machine model availability may vary.

vi) 20% Accessories Discount

Expert and Ambassador tier customers will benefit from a 20% discount when they buy any products from our Accessories and Food and Bites ranges. All items are subject to availability.

vii) Free Descaling Kit

Expert and Ambassador tier customers will receive a Free Descaling Kit for every 600 capsules purchased within a membership year, by using redemption code DESCALER. Limited to a maximum of two free Descaling Kits per membership year.

viii) Private Sales

Expert and Ambassador tier customers will be invited to an online Private Sale with exclusive offers and products, up to twice a year.

ix) VIP Rewards

Ambassador tier customers enjoy exclusive surprise rewards and events, free gifts and unique offers. Details of which will be shared with Ambassador customers only throughout the year.

x) Anniversary Gift

Ambassador tier customers will get an exclusive gift on their membership anniversary.

• If the Ambassador tier customer is an Original Line only customer based on the machine they have registered on their account, or if they have no machine registered, they will get £10 applied at checkout on their next order over a value of £20 (not as credit on their account)

• If the Ambassador tier customer is a Vertuo Line machine customer or is both an Original and Vertuo Line machine customer based on the machine(s) they have registered on their account, they will get £15 applied at checkout on their next order over a value of £20 (not as credit on their account)

Anniversary Gift credit will be valid for one (1) month from the date of issue and can only be used once. Minimum order spend must be more than the bonus amount. No cash or alternative will be available. The Anniversary Gift will be paid on the calendar month of the qualifying member’s anniversary.

ᵻ Machine Warranty - The terms of this limited warranty do not exclude, restrict or modify, and are in addition to the mandatory statutory rights applicable to the sale of the Product to you. The terms of this warranty do not apply to the exercise of your statutory rights. Other than the statutory rights to which you are entitled at law, all warranties, conditions and other terms not set out in the existing terms of warranty are excluded from this warranty.

If any provision or part-provision of this warranty is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any modification to or deletion of a provision or part-provision under this clause shall not affect the validity and enforceability of the rest of this warranty.

Should the cost of repairs or replacement not be covered by the terms of this limited warranty, Nespresso will advise the owner and the cost shall be charged to the owner.

Limited Warranty

Nespresso UK Ltd. (“Nespresso”) warrants your coffee machine (the “Product”) against defects in materials and workmanship for a period of 3 years. The warranty period begins on the date of purchase and Nespresso requires presentation of the original proof of purchase to ascertain the start date. During the warranty period, Nespresso will either repair or replace, at its discretion, any defective Product. Replacement products or repaired parts will be warranted only for the unexpired portion of the original warranty or six months, whichever is greater. If the Product includes a number of accessories, only the defective part or accessory will be replaced. Nespresso reserves the right to make minor adjustments instead of replacing the Product or accessory. Should the cost of repairs or replacement not be covered by this warranty, Nespresso will advise the owner and the cost shall be charged to the owner. This warranty is only valid for active Nespresso customers registered with the UK and/or ROI. To be an active member you must be registered, and you must have ordered coffee in the UK and/or ROI in the last 12 months. This Limited Warranty also covers repair or refurbishment work done under the Nespresso PRELOVED Service (UK ONLY)

This limited warranty shall be the full extent of Nespresso’s liability however caused; and Nespresso excludes liability for any loss or damage which is not foreseeable. Loss or damage is foreseeable if it is an obvious consequence of our breach of applicable contractual terms or negligence, or where it could be contemplated by you and us at the time you purchase the Product. Nespresso has no liability to you for any loss of profit, loss of business, business interruption or loss of business opportunity.

This warranty does not apply to any defect resulting from negligence, accident, misuse, or any other reason beyond Nespresso’s reasonable control, including but not limited to: normal wear and tear, negligence or failure to follow the product instructions (including insufficient aftercare or cleaning), improper or inadequate maintenance, calcium deposits or descaling, connection to improper power supply, unauthorized product modification or repair, use for commercial purposes, fire, lightning, flood or other external causes This warranty will not apply if any serial number has been removed or defaced or if Nespresso receives information from any public or governmental authority that the Product has been stolen.

This warranty does not cover the cost of claiming under the warranty or transporting the goods to and from the place of purchase. This warranty is a limited voluntary warranty. The terms of this warranty do not exclude, restrict or modify, and are in addition to, the mandatory statutory rights applicable to the sale of the Product to you. The terms of this warranty do not apply to the exercise of your statutory rights. Other than the statutory rights to which you are entitled at law, all warranties, conditions, and other terms not set out in this warranty document are excluded from this warranty.

If any provision or part-provision of this warranty is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable.

If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any modification to or deletion of a provision or part-provision under this clause shall not affect the validity and enforceability of the rest of this warranty.

How to Claim Under the Nespresso Warranty

If you believe your Product is defective, contact the Nespresso Customer Relationship Centre directly for instructions on how to proceed with a repair.

Contact Nespresso: 0800 442 442 (UK) or 1800 812 660 (ROI), or www.nespresso.com.

5. Termination of Membership

You may terminate your membership at any time by writing to Nespresso by postal mail (Nespresso & YOU Membership, Nestlé House, Haxby Road, York, YO91 1XY), by email Ukcrc.General@nespresso.com, or by calling the free number 0800 442 442(UK) or 1800 81 26 60 (ROI). In such an event, we will undertake to remove and securely delete your personal details.

Nespresso reserve the right to investigate any unusual activity on any account which they believe may be in breach of these terms and conditions. Any such activity may result in the suspension and possible deletion of an account.

Nespresso may terminate your membership with immediate effect by giving you written notice if you breach any of these terms and conditions or abuse the Benefits. We may terminate this programme at any time upon months’ notice to you. We may terminate this programme or any membership immediately in any jurisdiction if required to by applicable local law.

Nespresso disclaim, to the fullest extent permissible by law, all liability for losses, damages and costs whatsoever, (whether direct, indirect, consequential or otherwise), arising, either directly or indirectly, from your membership, the benefits or the use of any material contained on the website by you, including without limitation any acts or omissions, whether those losses claims, or damages result from our negligence or otherwise.

We do not exclude our liability to you for:

(a) death or personal injury caused by our negligence; or

(b) fraudulent misrepresentation by us.

If any provision of these Terms and Conditions is or becomes for any reason whatsoever invalid, illegal or unenforceable, it shall be severed and deleted from these Terms and Conditions and the validity of the remaining provisions shall not be affected in any way. Nespresso is not responsible for any claims or damages arising from use of any benefits or services provided by a third party.

6. Entire Agreement

These Terms and Conditions together with the Privacy Notice constitute the entire agreement between you and the Promoter regarding your membership and the Benefits, which means that you will not be able to claim that we made any representations or warranties other than contained in these Terms and Conditions.

Please note that additional Terms and Conditions of sales apply to the purchase of our products or services.

7. Law and Jurisdiction

This scheme and these Terms & Conditions will be governed by the laws of England and Wales but any disputes as to the meaning of these Terms and Conditions will be subject to the exclusive jurisdiction of the participants’ local courts.

Contact Us: Please contact a Nespresso Coffee Specialist with any queries or problems regarding your membership programme on 0800 442 442 (UK), 1800 81 26 60 (ROI), or via email on Ukcrc.General@nespresso.com.

Promoter: Nespresso UK, 1 City Place, Gatwick RH6 0PA

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Abridged Terms and Conditions*

*Open to UK, CI, IoM & ROI residents aged 18 and over. Registration and internet access required. Membership is free of charge. There are three levels of membership consisting of: Connoisseur level which is achieved as soon as you place your first coffee order with us. If you are already a Nespresso Subscription customer, you will be upgraded directly to Ambassador level. Expert level is for those with five (5) and nine (9) years continuous membership and/or purchase between 550 and 1,100 capsules every 12-month period for four (4) continuous years. Ambassador level is for those who have more than 10 years of continuous membership and/or purchase more than 1,100 capsules every 12 months for nine (9) continuous years and/or are a Nespresso Subscription customer. All levels are subject to Terms and Conditions. Failure to meet those terms may result in a change in membership level and the loss of associated benefits. Benefits cannot be claimed via Café NESPRESSO or Nespresso Micro Boutiques. Benefits include:

FREE STANDARD DELIVERY WHEN YOU BUY 50 OR MORE NESPRESSO CAPSULES

• 50 capsules must be purchased in a single transaction.

• The offer of complimentary standard delivery cannot be exchanged for cash or product of equivalent value. Not valid in conjunction with any other offer and cannot be claimed via the Café NESPRESSO, Nespresso Boutiques.

MACHINE WARRANTY & SERVICE

• 3-year warranty including free Pick Up and Repair of your machine and use of a free loan machine whilst we repair it.

• Loan machines are subject to availability and may differ from your existing machine and remain the property of

• Nespresso UK Ltd. The machine is returned to the pick-up-address and all repairs are covered with a six-month limited repair warranty. This limited warranty is subject to specific terms and conditions. This Limited Warranty also covers repair or refurbishment work done under the Nespresso PRELOVED Service. (UK ONLY)

COFFEE EXPERIENCES

• Participate in our coffee Masterclasses and special events where you can discover more about the world of coffee with the help of our Coffee Specialists and experts.

• To participate you need to register online at Nespresso.com.

• Masterclasses and special events, that are held within selected locations, can accommodate a maximum of 10 people per session. Masterclasses are subject to availability.

TIER UPGRADE BONUS

Customers will receive a coffee reward after upgrading to the next tier if they have been with Nespresso for 6 months or more.

• If the customer upgrades to Expert tier and is an Original Line machine customer only based on the machine they have registered on their account, or if they have no machine registered, they will get £5 applied at checkout on their next order over a value of £10 (not as credit on their account)

• If the customer upgrades to Expert tier and is a Vertuo Line machine customer or is both an Original and Vertuo Line machine customer based on the machine(s) they have registered on their account, they will get £10 applied at checkout on their next order over a value of £10 (not as credit on their account)

• If the customer upgrades to Ambassador tier and is an Original Line machine customer only based on the machine they have registered on their account, or if they have no machine registered, they will get £10 applied at checkout on their next order over a value of £20 (not as credit on their account)

• If the customer upgrades to Ambassador tier and is a Vertuo Line machine customer or is both an Original and Vertuo Line machine customer based on the machine(s) they have registered on their account, they will get £15 applied at checkout on their next order over a value of £20 (not as credit on their account)

Tier Upgrade Bonus will be valid for four (4) months from the date of issue and can only be used once. Minimum order spend must be more than the bonus amount. No cash or alternative will be available.

MACHINE DISCOUNT

• Enjoy 35% discount on a Vertuo machine or 15% on an Original Line machine once per membership year.

• This offer is only available for one machine per membership year per Member. This offer is only available when the new machine is purchased from a direct Nespresso channel in the UK or ROI. The discount cannot be applied to machines purchased via any other retailer. Nespresso reserve the right to apply certain restrictions when additional promotions are being run. Such restrictions will be announced within the terms of each individual additional promotion and will be at the sole discretion of Nespresso.

20% OFF ACCESSORIES

• Benefit from a 20% discount when you buy any item from our Accessories and Food and Bites range.

• Any such purchases are not for re-sale. In some instances, the offer of 20% off may be limited to a maximum number of items per member.

FREE DESCALING KIT

• Receive a Free Descaling Kit for every 600 capsules purchased within the membership year, by using redemption code DESCALER. Maximum of two free descaling kits per year, per member.

PRIVATE SALE

• A personal invitation to our online Private Sale with exclusive offers and products. Private Sale will be available up to twice a year.

• The Next Day Delivery option may not be available during the Private Sale period due to concentrated high demand vs operational limitations.

VIP REWARDS

• Enjoy exclusive Ambassador only surprise rewards and events, exclusive free gifts and unique offers, details of which will be shared throughout the year.

ANNIVERSARY GIFT

Get an exclusive gift on your membership anniversary.

• If the Ambassador tier customer is an Original Line only customer based on the machine they have registered on their account, or if they have no machine registered, they will get £10 applied at checkout on their next order over a value of £20 (not as credit on their account)

• If the Ambassador tier customer is a Vertuo Line machine customer or is both an Original and Vertuo Line machine customer based on the machine(s) they have registered on their account, they will get £15 applied at checkout on their next order over a value of £20 (not as credit on their account)

Anniversary Gift credit will be valid for one (1) month from the date of issue and can only be used once. Minimum order spend must be more than the bonus amount. No cash or alternative will be available. The Anniversary Gift will be paid on the calendar month of the qualifying member’s anniversary.

All offers are subject to availability and Nespresso reserve the right to amend any of these offers and terms and conditions at any time without notice. For further details and full terms and conditions visit www.nespresso.com/legal

Promoter: Nespresso UK, 1 City Place, Gatwick RH6 0PA

1. This service is available to all Nespresso Club Members in UK and Republic of Ireland, aged 18 or over, who place an order via the mobile app, online at Nespresso.com or via participating Nespresso Boutiques.
2. Pick Up Points are available at the following locations:
1. From the following selected Nespresso boutiques;
• London, Regent Street,
• London, Brompton Road,
• Westfield, White City,
• Manchester, Trafford Centre,
• Edinburgh, Multrees Walk,
• Bluewater Shopping Centre,
• Westfield, Stratford
• Reading Oracle Centre,
• Bristol, Cribbs Causeway,
• Dublin, Duke Street,
• Leeds, Victoria Gate
2. From Doodle and CollectPlus branches in UK (click the links below for a full list of branches)
3. From Parcel Motel in Republic of Ireland (click the links below for a full list of branches).

Pick Up Orders via Nespresso Boutiques


3. Pick Up from one of the participating Boutiques may be available for Same Day Pick Up. For Same Day Pick Up, last orders must be placed within a minimum of two (2) hours before the selected boutique closes. Orders will be ready for collection within two (2) hours of confirmation of the order.
4. Pick Up Service via Boutiques available for Grands Crus coffees only, and is not available for the purchase and pick up of machines, accessories, food bites nor Limited Edition coffees.
5. Orders can be placed either online, via the mobile app, through the Nespresso Club, or at participating boutiques.
6. Orders will be ready for collection within two (2) hours of receipt of an order confirmation.
7. Orders can be collected from the "at your service" desks in the selected boutiques. Club Members will require their email receipts for pick up, or can give their full name and address to allow the Coffee Specialist to check their membership and order status.
8. Any orders that are not collected within seven (7) days of the date the order is placed, will be refunded via the original payment method, and the goods returned to stock.

Pick Up in the UK via Doddle and CollectPlus UK


9. The Pick Up Service is available via Doodle and CollectPlus in the UK on orders for all coffees, machines, accessories and food bites.
10. Orders placed via Doddle or CollectPlus can be made up until 8pm for next day pick up. Next Day Pick Up is available for UK Mainland only. Delivery to the Scottish Highlands Pick Up Point may take between 2-5 days depending on final destination. Club Members can track delivery of their order by using the Order Reference Number which can be found on their Track & Trace email, or on their Shipping Confirmation email, or by logging into their 'My account/My Orders' page of their Nespresso Club account.
11. Orders should be ready for pick up on the following day from receipt of a confirmed order notification, except in locations such as the Scottish Highlands.
12. Orders to be picked up at Doodle or CollectPlus UK can be placed via any of the usual channels.
13. CollectPlus and Doddle orders will be confirmed by email and/or SMS with a bar code. Bar codes will be required for scanning at Doodle or CollectPlus when the item is collected.
14. Opening hours vary by location. Club Members should check with their local branch before visiting an outlet to pick up their order.
15. Doddle will hold orders for a maximum of seven (7) days before refunding Nespresso Club Members and returning the goods to the warehouse, if the order is not collected.
16. CollectPlus will hold orders for a maximum time of ten (10) days before refunding Nespresso Club Members and returning the goods to the warehouse, if the order is not collected.

Pick Up from Parcel Motel, Republic of Ireland


17. Pick Up Service available from Parcel Motel on orders for all coffees, machines, accessories and food bites.
18. Orders must be placed by no later than 11:00 am for next day pick up. Orders placed after 11:00 am will be ready for collection within the following 48 hours of confirmation of the order.
19. Orders to be picked up from Parcel Motel can be placed via any of the usual channels.
20. Parcel Motel orders will be placed in secure lockers and can be picked up at any time (open 24hrs, 7 days a week, including Bank Holidays).
21. Parcel Motel will send Nespresso Club Members a notification (email and/or SMS) with the confirmation of delivery, the locker details and secure code to enable them to retrieve their parcel.
22. Parcel Motel will hold orders for a maximum of seven (7) days before refunding Nespresso Club Members and returning the goods to the warehouse, if the order is not collected.

Promoter: Nespresso UK, 1 City Place, Gatwick RH6 0PA

1. Scope & application

1.1 Nestlé Nespresso SA, Avenue de Rhodanie 40, 1007 Lausanne, Switzerland (“Nespresso”) is the promoter and organiser of competitions, games or promotional initiatives (“Promotions”) to which these General Rules shall apply, unless otherwise specified.

1.2 These rules and conditions (“General Rules”) shall apply to any Promotions that are organised by Nespresso on an international basis and that are published or distributed by way of Nespresso's internet website/s at www.nespresso.com or other websites or internet sites, pages or properties generated or managed by Nespresso (collectively “Websites”).

1.3 Each Promotion shall include these General Rules and shall be accompanied by an additional document setting out the specific mechanism and rules applicable to the relevant Promotion (“Specific Rules”). In the event of conflict between the General Rules and the Specific Rules published for a particular Promotion, the Specific Rules shall prevail.

1.4 These General Rules shall not apply to other promotions organised by Nespresso's subsidiary or affiliated entities which shall be subject to applicable local rules and regulations.

2. Participants

2.1 By submitting an entry or participating in a Promotion, participants confirm their understanding and acceptance of these General Rules and any applicable Specific Rules.

2.2 Promotions may not be available in all countries. Nespresso reserves the right to limit a Promotion to participants resident in certain territories or otherwise limit participation, as indicated in the relevant Specific Rules.  Participation shall be automatically void in any territory where a particular Promotion may not be legitimately undertaken.

2.3 Participants may be required to provide proof of eligibility to enter a Promotion or to accept and receive a prize. Unless otherwise specified in the Specific Rules, participants under the age of 18 must obtain and provide on demand written parental or guardian consent to enter or claim a prize.

2.4 In all cases, employees of Nespresso, its Affiliates and their immediate families, as well as their agents or any person professionally connected with a Promotion shall not be entitled to participate.

3. Entries

3.1 Promotions are free to enter and no purchase of any kind is necessary.

3.2 Entries must be submitted in the manner and form and by the closing date and time stated in the Specific Rules. Nespresso may disqualify any entry that is incomplete or does not fully comply with these Rules.

3.3 Only one entry per person is allowed, unless expressly permitted in the Specific Rules. In the event of multiple entries for or on behalf of any person, all entries from that person will be disqualified. Entries from agents, third parties, organised groups or generated automatically by computer will not be accepted.

3.4 No receipt for entries will be issued. Nespresso does not accept responsibility for any entries that are lost, damaged or delayed as a result of postal or other transmission failure or any network, hardware or software failure. Proof of sending will not be accepted as proof of receipt.

3.5 Entries that are vulgar, offensive, indecent, defamatory, inappropriate for general public communication or which portray or encourage illegal activities will be automatically disqualified.

3.6 Participants shall have a general obligation and duty of honesty and fair-play in relation to any Promotion.

3.7 Any breach of the General or Specific Rules will invalidate a participant's entry. If a breach has occurred but is discovered after the award of a prize, Nespresso may require return of the prize. Nespresso may, at its discretion, publish reasons for such breach including the identity of the participant concerned.

4. Prizes

4.1 Prizes are as described in the Specific Rules and, unless specifically stated to the contrary, will not include any other charges, expenses, personal or additional items which will be the sole responsibility of the prize winner.

4.2 A list of winners will be posted on the Website/s. All decisions of Nespresso are final, binding and not open to discussion or appeal. Nespresso will advise winners by e-mail, as provided with their entry, but shall have no responsibility for failed communications or errors however caused.

4.3 The Specific Rules may set a time limit or procedure for claiming or accepting a prize. Failure to claim a prize by the time or in the manner specified will make a potential prize claim invalid and Nespresso may re-offer the prize. 

4.4 If a potential winner cannot be contacted for any reason, or is unable or unwilling to take up a prize, an alternate winner may be selected by Nespresso and offered the prize without any liability to the first potential winner.

4.5 All prizes are non-transferable, may not be re-sold and there are no cash or other alternatives. Prizes are subject to availability and Nespresso reserves the right to substitute prizes of equal or greater value at any time.

4.6 In addition, all travel or holiday prizes are subject to the following:
(a) Nespresso will have full discretion to select appropriate and effective means and times of travel. Travel is subject to availability and must be completed on the dates specified. Restrictions may apply.
(b) It is the responsibility of winners to make arrangements to enable them to take up the prize offered, otherwise a prize may be forfeited and awarded to another participant.
(c) The actual value of travel depends on the date, time, destination and most efficient means of transport. Nespresso will cover actual costs for travel and no cash difference may be demanded or paid in the event of a difference between actual costs and any stated or approximate value.
(d) Winners are responsible for all expenses of a personal or other nature that are not specifically included in the prize description (e.g. spending money, mini-bar, laundry, telephone, pay-per-view, insurance, or other expenses).
(e) Winners are responsible for obtaining and providing all required travel documents, including any required visas, passports, vaccination or health certificates, or other documents required for international travel and/or the prize destination.
(f) Nespresso has no liability if winner/s are unable for any reason to take up a prize as proposed.

5. Personal information

5.1 Nespresso may require Participants to provide personal details as a condition of entry or participation in the Promotion. This includes: full name, postcode and country of residence, e-mail address, telephone (optional), age (or over 18 confirmation). Other information may also be required.

5.2 By participating in a Promotion, Participants undertake that all information submitted is true, current and complete at the time of entry. Participants are solely responsible for the accuracy of personal details and for informing Nespresso of any changes. Nespresso has no responsibility for failed contacts.

5.3 All personal data provided by Participants or received Nespresso will be stored, processed and handled in accordance with Swiss Federal Laws on Data Protection (1992 LPD 235.1 and 1993 OLPD 235.11, as amended) and Nespresso's published Privacy Policy, the latest version of which is available at www.nespresso.com. By accepting these Rules, participants also accept the terms of the Privacy Policy, which they should read before submitting an entry.

5.4 If a Promotion requests or incites Participants, whether for advantage or not, to relay or communicate (“forward”) the Promotion to other persons, or if Participants themselves wish to forward the Promotion to other persons, the following shall apply:

(a) Participants may forward details of or otherwise invite or encourage other persons to participate in the Promotion by email (“Invitation”) either directly or through Nespresso's Website or other technical means  as part of the Promotion, it being understood that Nespresso is simply forwarding the Invitation and has no responsibility for the addressee or content thereof;
(b) In all cases, the Participant is fully responsible for the choice and disclosure of the persons to whom an Invitation is sent and must obtain their explicit consent in advance;
(c) All Invitations shall nominate the Participant as sender and not Nespresso;
(d) Nespresso will not forward more than five Invitations and Participants are required to respect the same limitation.
(e) Email addresses must be valid and different. Participants shall not forward Invitations to persons who have not given consent nor introduce fictitious friends or acquaintances for the purposes of advantage or gain.

5.5 Prize winners agree to take part in any reasonable publicity required by Nespresso and consent to the use by Nespresso or its Affiliates in that connection of their name, likeness and/or images without further compensation.

6. Intellectual property

6.1 All trademarks, brands, logos and other materials or content in relation to Promotions are the exclusive property of Nespresso and may not be downloaded, copied, saved, modified or otherwise distributed or used for any purposes other than as envisaged by the General and Specific Rules.

6.2 All entries submitted and all materials created in connection with an entry shall be the property of Nespresso. By submitting an entry each participant thereby transfers to Nespresso the full worldwide copyright and all other intellectual property or similar rights in that entry, including, without limitation, all rights to copy, communicate, distribute, adapt, translate, modify, use or exploit the work by any means. Participants confirm they have not entered into any agreements with third parties that could impair Nespresso's right to use their entry and agree to take all action and sign all documentation that may be necessary to protect and/or use those rights.

6.3 Where a Promotion entails the composition or submission of text, images, videos or other media, each participant undertakes that the entry is their original work and does not use or infringe the intellectual property or other rights of any other person.  Any person/s whose image is used in an entry must have given their express consent (parental if under the age of 18) to its inclusion and use. Participants will be entirely responsible for any claim by any third party in respect of their entries.

6.4 Nespresso has no obligation to use any entry, even if it is a winning entry. Other than as described in these Rules or required by law, participants will not be entitled to any compensation or credit for use of an entry.

7. General

7.1 Nespresso reserves the right to alter or cancel a Promotion in the event of unforeseen circumstances or to amend or update these General Rules or any Specific Rules from time to time. Nespresso will publish any amended or updated Rules on its websites, which shall then apply to all existing and future entries. If a participant does not agree to any such changes, the sole remedy shall be to withdraw their entry from the Promotion.

7.2 Subject to any mandatory legal requirements, Nespresso's determination with regard to these General Rules and the Specific Rules applicable to any Promotion will be final and binding and no correspondence or discussion will be entered into.

7.3 These General Rules are published in English and in the Swiss national languages of French, German and Italian. Nespresso may, without obligation, provide additional local language translations for the non-binding assistance of Participants.    

7.4 These General Rules and any Specific Rules issued by Nespresso are governed by Swiss law and any disputes which cannot first be settled amicably shall be submitted exclusively to the courts of Canton Vaud, Switzerland.

2010
Nespresso UK Ltd.

NESPRESSO VERTUO ONBOARDING PROGRAMME – GENERAL TERMS AND CONDITIONS

Full Terms and Conditions:

1. Open to selected Nespresso Members only who have received the special promotional email or direct mail contact inviting them to participate in this promotion. Nespresso Members must be residents of UK or Republic of Ireland, aged 18 or over who are registered with Nespresso. Excludes employees and their immediate families of Nespresso, its agents or anyone professionally connected to the promotion.

2. To qualify for their offer, participating Members must purchase the required number and variety of Nespresso capsules as stated in the promotional message sent directly to them. Such purchases must be made in a single transaction during the stated promotional period.

3. The offer will be automatically added to the Member’s account on the date the email is sent and will expire 30 days later. The promotion will apply for purchases made within 30 days of the date of that promotional email. Purchases made after the 30 days will not qualify for the offer. The number of free gift items available in this offer are limited to a pre-allocated volume. In the event of this allocation becoming depleted before the stated closing date, an alternative item of equal value will be added to qualifying orders.

4. Promotion available for purchases via the following channels only: Nespresso on freephone 0800 442 442 (UK) or 1800 812 660 (ROI), at www.nespresso.com, on the Nespresso Mobile Application or in a Nespresso Boutique. Offer not available via Café NESPRESSO. The offer cannot be claimed via any retail outlet or website.

5. The offer is limited to a maximum of one complimentary gift with purchase per participant/ Nespresso Member account throughout the duration of the stated promotional period.

6. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to circumvent the above clause by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the terms and conditions.

7. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the Member to ensure the integrity of the promotion.

8. Those making claims on behalf of a company or business must be authorised to do so.

9. This Promotion cannot be used in conjunction with any other Nespresso promotion, offer or discount.

10. No cash or other alternative available to the stated complimentary items, except in the event of circumstance outside its control, Nespresso reserve the right to offer an alternative item of equal or greater value.

For further information regarding this offer, please contact Nespresso on Freephone 0800 442 442 (UK) or 1800 812 660 (ROI).

Promoter: Nespresso UK Ltd. Registered in the United Kingdom No. 156925 at 1 City Place, Gatwick, RH6 0PA

TERMS AND CONDITIONS

1. Open to selected Nespresso Members only who have received the special promotional email inviting them to participate in this promotion. Nespresso Members must be residents of UK or Republic of Ireland, aged 18 or over who are registered with Nespresso. Excludes employees and their immediate families of Nespresso, its agents or anyone professionally connected to the promotion.

2. To qualify for their offer, participating Members must purchase the required number and variety of Nespresso capsules as stated in the promotional message sent directly to them. Such purchases must be made in a single transaction during the stated promotional period.

3. The offer will be automatically added to the Member’s account on the date the email is sent and will expire 30 days later. The promotion will apply for purchases made within 30 days of the date of that promotional email. Purchases made after the 30 days will not qualify for the offer. The number of free gift items available in this offer are limited to a pre-allocated volume. In the event of this allocation becoming depleted before the stated closing date, an alternative item of equal value will be added to qualifying orders. All qualifying orders will come with complimentary delivery.

4. Promotion available for purchases via the following channels only: Nespresso on freephone 0800 442 442 (UK) or 1800 812 660 (ROI), at www.nespresso.com, on the Nespresso Mobile Application or in a Nespresso Boutique. Offer not available via Café NESPRESSO. The offer cannot be claimed via any retail outlet or website.

5. The offer is limited to a maximum of one complimentary gift with purchase per participant/ Nespresso Member account throughout the duration of the stated promotional period.

6. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to circumvent the above clause by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the terms and conditions.

7. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the Member to ensure the integrity of the promotion.

8. Those making claims on behalf of a company or business must be authorised to do so.

9. This Promotion cannot be used in conjunction with any other Nespresso promotion, offer or discount.

10. 10. No cash or other alternative available to the stated complimentary items, except in the event of circumstance outside its control, Nespresso reserve the right to offer an alternative item of equal or greater value. For further information regarding this offer, please contact Nespresso on Freephone 0800 442 442 (UK) or 1800 812 660 (ROI). Promoter: Nespresso UK Ltd. Registered in the United Kingdom No. 156925 at 1 City Place, Gatwick, RH6 0PA

Full Terms and Conditions:

Open to UK businesses only. Applicants must be aged 18 or over, have the authority to apply on behalf of the business and are required to register [the Business] with the Nespresso Club. Excludes employees and their immediate families of Nespresso, its agents or anyone professionally connected to the promotion.

To qualify for their offer, participants must purchase the required number and variety of Nespresso capsules as stated. Such purchases must be made in a single transaction.

The following offers are available. Businesses must choose which ONE of the three offers they wish to redeem. Only one offer available per business.

Plan 1: Essenza (Black) for £1, when 300 Nespresso capsules are purchased in a single transaction (excluding Limited Edition Nespresso capsules);

Plan 2: Lattissima Touch (Black) for £15, when 500 Nespresso capsules are purchased in a single transaction (excluding Limited Edition Nespresso capsules);

Plan 3: Essenza (Black) AND Lattissima Touch (Black) for £30, when 600 Nespresso capsules are purchased in a single transaction (excluding Limited Edition Nespresso capsules);

All machines and capsules are subject to availability, while stocks last

Offer available only in the following channels: Nespresso Club on freephone 0800 442 442 (UK), at www.Nespresso.com, on the Nespresso website **www.Nespresso.com/uk/en/office** Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to circumvent the ‘one per business’ clause by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive.

Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the terms and conditions. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the Club Member to ensure the integrity of the promotion. Those making applications for the offer or claims on behalf of a business must be authorised to do so.

This offer cannot be used in conjunction with any other Nespresso promotion, offer or discount. No cash or other alternative available to the stated free items. The contact details of recipients for the direct mailer have been provided by a third party.

If any recipient wishes to unsubscribe they may do so by sending an email with the subject line ‘Unsubscribe’ to: unsubscribe.uk@Nespresso.com and their details will be removed.

For question relating to this offer, please contact the Nespresso Club on 0800 442 442. Calls are free from standard BT landlines, but may be charged from a mobile depending on the caller’s service provider’s policy). Promoter: Nespresso UK Ltd. Registered in the United Kingdom No. 156925 at 1 City Place, Gatwick, RH6 0PA

Safety Precautions

"Safety Precautions" and "User Instructions / User Manuals" are part of the appliance. Please read them carefully before using your new appliance for the first time. Correct use, daily cleaning, care and maintenance are instrumental in ensuring food safety.

The current range of milk machines and/or accessories are designed and tested to be used in conjunction with dairy milk that has been heat-treated i.e. pasteurised and/or UHT.

Ensure you understand and manage risks associated with using plant-based proteins such as "soya drink" to make recipes. Avoid cross contamination and have any risk clearly labelled and in line with the up to date legislation.*

1. The events are open to all visitors to participating Nespresso Boutiques, aged 16+ only.

2. The events will take place at Nespresso Boutiques at the following locations only: London Regent Street, London Brompton Road, London White City, Bluewater, Bristol, Dublin Duke Street, Edinburgh, Glasgow, Guildford, Leeds, Liverpool, Manchester Arndale, Manchester Trafford, Oxford, Reading, Solihull, Stratford, Birmingham Selfridges, Belfast, Dublin Arnotts, London St Pancras, London Victoria, Milton Keynes, Newcastle, Nottingham, One New Change.

3. The dates and times of the events will be provided directly by the Boutique. The duration of each event is 15 minutes.

4. Participation shall be deemed to be a full and unconditional acceptance by the participant of these Terms and Conditions.

5. No purchase necessary.

6. A maximum of one free “Let’s Talk Coffee” session per day, per person. Each “Let’s Talk Coffee” event consists of a 15-minute session hosted by a Coffee Specialist from Nespresso, subject to availability on the dates as advertised in each participating Boutique only.

7. Participants may wait in a queue until the event starts, or pre-book a timeslot with one of the team members on site and return at the appointed time. In the event of the participant not being present at the agreed allocated time, their place will be given to the next person in the queue. In such an event, the Promoter cannot guarantee that an alternative, later timeslot will be available to the original participant.

8. If there are no future timeslots available, the participant may choose to wait for a cancellation/’no-show’.

9. In the event of unforeseen circumstances, the Promoter cannot guarantee that all talks will be completed during the timeframe as advertised/booked. In such an event, participants will be advised immediately to minimise inconvenience or disappointment.

10. Timeslots cannot be booked online; they must be booked in person with a team member at the Boutique.

11. The team members’ decision will be final in all matters.

12. The Promoter reserves the right to vary the Terms and Conditions or to terminate or cancel the talks at any time without notice. No correspondence will be entered into in relation to any dispute arising out of the Promotion or its termination or cancellation.

13. The Promoter reserves the right to terminate or temporarily suspend the talks in the event of technical or other difficulties that might compromise its integrity or safety.

14. The Promoter does not accept any liability for loss or damages incurred, or responsibility for any claim, as a result of participation in this event.

Promoter: Nespresso UK, 1 City Place, Gatwick RH6 0PA