Terms and Conditions

Promotion Name
Win An Unforgettable QT Experience with Coffee Plus (“The Promotion”)

Promoter
The Promoter is Nestlé Australia Ltd. ABN 77 000 011 316 of Building D, 1 Homebush Bay Drive, Rhodes, NSW 2138.

Permit Numbers
Authorised under permit numbers ACT Permit No. 25/01737, NSW Authority No. TP/02059 and SA Permit No. T25/1310.

Website
https://www.nespresso.com/au/en/coffee-subscription-recurring-plan

Promotional Period
The Promotion starts at 12:01am AEST on 11 August 2025 and closes at 11:59pm AEST on 14 September 2025.

Entry Restrictions
Entry is open to residents of Australia who are aged 18 years and are Nespresso Club Members and are existing Coffee Plus plan subscribers or sign up to a new Nespresso Coffee Plus plan during the Promotional Period (“Eligible Entrant”)

Note: This Promotion is not open to individuals that are existing Nespresso Machine subscribers or part of the Machine Refund program.

Entry Method
For existing Coffee Plus subscribers (who began their Coffee Plus subscription prior to the commencement of the Promotional Period):

i. Eligible Entrants who are existing Coffee Plus subscribers should retain their Coffee Plus subscription throughout and up to the end of the Promotional Period.

For new Coffee Plus subscribers, Eligible Entrants must during the Promotional Period:

ii. Go to https://www.nespresso.com/au/en/coffee-subscription-recurring-plan and follow the prompts to set-up a Nespresso Coffee Plus Plan (including but not limited to selecting coffee capsules and choose the date, quantity, and frequency of the order);

iii. Agree to Terms and Conditions and click on ‘place order’ to complete their Nespresso Coffee Plus Order.

iv. Retain their Coffee Plus subscription until the end of the Promotional Period.

All Eligible Entrants who fulfil the Entry Method will be automatically into the draw. The Promoter will conduct a draw in accordance with the Draw Details from all valid entries received during the Promotional Period to determine winners.

Maximum entries permitted
One (1) entry per Eligible Entrant.

Draw Details
The draw will take place at Tactics Marketing Support, Unit 9/89 Darley Road, Mona Vale NSW 2103 at 10am AEST on 18 September 2025. The draw is electronic and a winner will be selected at random. The first two (2) entrants valid drawn will be deemed a Major Prize Winner and will be awarded with a Major Prize Winner.

Prize

Value of Prize Pool
Up to $13,280

Conditions of prize
As per conditions of entry. Prizes are not transferable & cannot be converted to cash.

All travel is subject to availability at all times and may be dependent on select seat class with airlines or specific room category availability with an accommodation partner. Must be used in a single stay. Travel is valid and must be completed by 31 August 2027. Black out periods apply for QT Sydney from 29 December 2025 – 4 January 2026

All bookings must be made a minimum of 90 days in advance of requested departure dates. All bookings and documentation regarding the prize must be made via QT Hotel or their agents. Redeeming the prize is conditional on acceptance of the terms and conditions of travel as detailed by QT Hotel and the airline carriers in accordance with normal travel practices. No portion of the prize is redeemable for cash. The prize is non-refundable or transferable. Winner is responsible for any amendments fees issued by airlines or suppliers once booking is confirmed and ticketed. Winner is responsible for any additional taxes and/or resort fees associated with the chosen accommodation, unless otherwise stated. Additional spending money, meals (other than those included) and any other ancillary costs, including but not limited to insurance and any applicable insurance excesses, not listed in the travel prize package descriptions above are the responsibility of the travel prize winner and his/her nominated traveling companions as incurred. It is the winner's responsibility to organise transport to/from the airport departure/return point. Prize winner and travel companions must have valid travel insurance for their period of travel.

Prize Winner Notification
The Major Prize Winners will be notified in writing by 22 September 2025. Note: Eligible Entrants should ensure that their contact details are up to date. To do this, customers can update their details online on nespresso.com or on 1800 623 033.

Prize Winner Publication Details
The initial of first initial, surname and postcode of the Major Prize Winners will be published on https://www.nespresso.com/au/en/terms-and-conditions by 5.00pm (AEST) on 22 September 2025.

Prize Claim Date
All prizes must be claimed by 05 January 2026 (AEDT) by responding to the Prize Winner Notification. If the prize is not claimed by the Prize Claim Date, the prize will be forfeited and the Promoter may determine an alternative winner.

Re-Draw and Prize Winner Notification and Publication Details
In the event that the prize is not claimed by the Prize Claim Date, or an entry is deemed invalid, or otherwise forfeited, the Promoter will conduct a further draw from all remaining entries into the promotion to distribute unclaimed prizes at Tactics Marketing Support, Unit 9/89 Darley Road, Mona Vale NSW 2103 at 11.00am AEDT on 07 January 2025. The draw is electronic and winner(s) will be selected at random. The winner(s) will be notified in writing and their first initial, surname and postcode will be published at https://www.nespresso.com/au/en/terms-and-conditions,and on the same date. They will then have twelve (12) weeks to claim their prize or it will be forfeited.

Conditions of Entry

1. These Conditions of Entry are to be read in conjunction with the Schedule to Conditions of Entry. To the extent that there is any inconsistency between the Conditions of Entry and the Schedule to Conditions of Entry, the Schedule to Condition of Entry prevails.
2. Information on how to enter & prizes form part of these terms & conditions. Any entry not complying with these Conditions of Entry and Schedule to Conditions of Entry is invalid.
3. Standard entry restriction: Employees of the Promoter, the Promoter’s associated companies, the Promoter’s agencies associated with the Promotion and their immediate families are ineligible to enter.
4. Promotional Period
   The Promotion will take place during the Promotional Period. Any entry that occurs outside this period is invalid.
5. Receipt of entries for electronic entries
   Entries are deemed to be received at the time of receipt into the Promoter’s database. The Promoter is not responsible for incorrect, inaccurate, incomplete, late, lost or misdirected information caused by an entrant or occurring during transmission.
6. Games of Chance
   If more than one prize is offered for that draw, the prize with the highest value will be awarded first. If other prizes are available to be won in the Promotion, they will be awarded in descending value.
7. Verification Requirements: The Promoter may require the entrant to provide proof of identity, age, and residency and that the entrant meets all entry requirements. Where the Promotion requires the purchase of a product(s), the Promoter may require any prize winner to produce the original purchase receipt/s for every entry they or their household made during the Promotion period in order to claim a prize. If an entry cannot be verified to the Promoter’s satisfaction, the entry will be invalid.
8. Monetary Prizes: If money is offered as a prize, the prize may be awarded by way of cheque, EFTPOS card or transfer to a nominated bank account. If the prize is to be delivered by bank transfer, the winner will be required to advise the Promoter of their nominated bank account details for their prize money to be deposited.
9. Tickets to an Event or an Experience: If tickets to an event or an experience are offered as a prize, the prize will be subject to the organiser’s terms. To the extent permitted at law, the Promoter is not liable for any cancellation or re-scheduling that may prevent prize fulfilment. The tickets to the event cannot be converted to cash nor replaced if lost, stolen or defaced. Tickets can only be used on the date(s) specified on the ticket.
10. Trip Prize: If travel is offered as a prize, flights and accommodation are subject to availability at time of booking. Additional spending money, meals, taxes, valid passports, visas, transport to & from departure point additional transfers, insurance & all other ancillary costs not specifically stated in the Schedule to Conditions of Entry are the responsibility of the winner. It is a condition of accepting the prize that all components of the prize be taken during the trip and all persons taking the trip depart from & return to the winner's nearest capital city at the same time unless otherwise agreed by the Promoter.
11. Vouchers: If a voucher is offered as a prize, the prize will be subject to the issuer’s terms of use and are valid until the voucher expiry date stated on the voucher itself. The card cannot be converted to cash nor replaced if lost, stolen or defaced.
12. Vehicle
    If a vehicle is offered as a prize, the vehicle includes registration, 3rd party insurance, a full tank of petrol and all on-road costs. Any additional costs including comprehensive insurance and additional optional extras are the responsibility of the winner.
13. Standard Prize Restriction: All prizes unless stated to the contrary are not transferable & cannot be converted to cash.
14. Prize Value: Prize value is correct at time of printing but no responsibility is accepted for any variation in the value of any prize.
15. Prize Delivery: Prizes will only be delivered in Australia and each winner should allow 28 days from prize winner determination for delivery of their prize, or (if required) the date they advise the Promoter of their nominated Australian bank account details for their prize money to be deposited.
16. If a prize winner or participant is under the age of 18 years of age
    The prize will be awarded to the winner's parent/guardian on their behalf. The Promoter may require a winner under the age of 18 years to be accompanied by their parent or legal guardian throughout prize fulfilment.
17. If the prize becomes unavailable: The Promoter may substitute a different prize item of equal or greater value in the event that any prize item is unavailable despite the Promoter’s reasonable endeavours to procure within Australia. This substitution may be subject to any approval process required by any relevant gaming or lotteries authority if the Promotion is a game of chance.
18. Tampering
    The Promoter may disqualify any individual entrant or group of entrants for tampering with the entry process. Tampering includes but is not limited to the utilisation of techniques designed to avoid payment of call costs or the making of multiple entries that are not associated with a separate eligible purchase, or submitting an entry which is not otherwise in accordance with these Conditions of Entry and Schedule to Conditions of Entry. Should the Promoter find evidence of tampering by an individual, in addition to declaring any or all entries made by that individual invalid, the Promoter may also preclude that entrant from participation in future promotions of the Promoter.
19. Technical Malfunction
    If for any reason this Promotion is not capable of running as planned, whether caused by computer virus, mobile phone failure, line drop out, bugs, tampering, unauthorised intervention, fraud, technical failures or any other cause beyond the reasonable control of the Promoter which corrupt or affect the administration, security, fairness or integrity of the Promotion, the Promoter may (subject to any written direction given by a relevant Regulatory Authority), cancel, terminate, modify or suspend the Promotion. The Promoter is not responsible for any problems or technical malfunction of any telephone, telephone or computer network, or lines, servers, or telephone or internet providers, traffic congestion on any phone or computer network, or any combination thereof, related to participation or sending or receiving of any communication or of any materials in this Promotion.
20. Publicity: If a winner agrees to participate in follow-up interviews and publicity then the Promoter may use their name, image, photograph/s, film and sound recordings for publicity and promotion purposes, without compensation, and the Promoter will own copyright in any such images, photograph/s, film and sound recordings and in all material incorporating the same.
21. Entry Content: The Promoter may adapt and use any entry content, for publicity and promotion purposes for an unlimited time throughout the world without compensation in any media, social media, advertising and/or promoting any goods or services of the Promoter.
22. Copyright: It is a condition of participating in the Promotion that the entrant warrants that their entry is original and does not infringe the intellectual property of any third parties. The entrant assigns all rights, title and interest in their entry to the Promoter without compensation. The entrant further agrees not to object to the Promoters use of the entry material on the basis of any moral right. The Promoter may, if required request that an entrant complete any documentation necessary to give effect to this assignment of right, title and interest.
23. Liability
    To the extent permitted by law: (a) the Promoter’s only liability is as expressly stated in these terms and provisions in the Australian Consumer Law that cannot be excluded, and all other guarantees, warranties and conditions are excluded; and (b) the Promoterwill not be liable to you (whether in contract, tort or otherwise) for any consequential, special, incidental or indirect loss or damage including loss of profit or loss of opportunity.
24. Consumer Guarantee
    These terms and conditions do not exclude or limit the application of any statutory provision (including a provision of the Competition and Consumer Act 2010) where to do so would contravene that statute or cause any part of these terms and conditions to be void.
25. Disruptive, abusive, unsuitable entries: The Promoter may determine all entries invalid and/or preclude participation by an entrant if an entrant disrupts, annoys, abuses, acts contrary to law or engages in fraudulent or misleading and deceptive conduct.
26. Tax: Winners should obtain their own independent financial advice in relation to any tax liability that may arise as a result of their participation in the Promotion.
27. Promoter’s Decisions
    All decisions are at the discretion of the Promoter (acting reasonably) and are final. No correspondence will be entered into.
28. Social Media: The Promotion is in no way sponsored, endorsed or administered by or associated with Facebook, Instagram or Twitter. Entrants completely release Facebook, Instagram or X (formerly known as Twitter) from any and all liability relating to the Promotion (this release is a requirement of the operators of Facebook, Instagram and X (formerly known as Twitter)).
29. Privacy
    Each entry becomes the property of the Promoter. All details will be held in accordance with the Nestlé Privacy Policy which can be accessed by visiting nestle.com.au or calling 1800 025 361 (AU).

WINNER

S Pearson 2315

*Between 10.07.25 – 31.12.25 AEDT (or while stocks last). Open to AU res 18+. To redeem, buy a selected Nespresso coffee machine (excl. coffee machine starter packs and barista frother) together with an Iced Coffee Essentials, Morning Coffee Rituals or Reuse & Recycle accessory bundle (excl. Morning Rituals gift pack and Iced Indulgence gift pack) from any Nespresso boutique, the Nespresso mobile app, nespresso.com, or by calling 1800 623 033 to save 50% off the accessories bundle (saving based on the regular selling price of the accessories bundles). Discount applied automatically at checkout. Max 1 redemption per eligible purchase. If stock of whole/part of an accessory bundle is unavailable, we will substitute it with another of equal or higher value. Offer can be combined with the following offers (separate T&Cs apply) “Machine Plus ‘First Month Free’ offer” (promotional period 26.05.25- 24.8.25) and “1-time Ambassador 30% selected machines offer” (promotional period 19.04.25-31.12.25) but cannot be combined with any other offer unless specified. Coffees shown are serving suggestions only. Dispenser is supplied without capsules.

1. Promotion Name: Nespresso first month free on new Machine Plus Subscriptions (“The Promotion”).
2. Promoter: The Promoter is Nestlé Australia Ltd. ABN 77 000 011 316 trading as Nespresso Australia of Building D, 1 Homebush Bay Drive, Rhodes, NSW 2138
3. Website: https://www.nespresso.com/au/en/machine-subscription#/
4. Eligibility Criteria:

   This Offer is available to:

   • Residents of Australia aged 18+;
   • Who are new/existing Nespresso Members; and
   • Who become new machine subscribers during the Promotional Period.

   This offer is NOT available to:

   • Existing Machine Plus Subscription Service subscribers who are currently on a Machine Subscription contract; or
   • Existing Coffee Plus Subscription Service subscribers who currently hold an active Coffee Plus Recurring Order.
5. Promotional Period: The Promotion starts at 12.01am AEST on 26 May 2025 and closes 11.59pm AEST on 24 August 2025.
6. Participating Machine Subscription Plans: The Participating Machines Subscription Plans are on the machines listed in the table below*

   Vertuo POP Aqua Mint

   Vertuo POP Spicy Red

   Vertuo POP Coconut White

   Vertuo POP Liquorice Black

   Vertuo POP Pacific Blue

   Vertuo POP Mango Yellow

   Vertuo POP Aqua Mint & Aeroccinno3

   Vertuo POP Spicy Red & Aeroccinno3

   Vertuo POP Coconut White & Aeroccinno3

   Vertuo POP Liquorice Black & Aeroccinno3

   Vertuo POP Pacific Blue & Aeroccinno3

   Vertuo POP Mango Yellow & Aeroccinno3

   Vertuo Next Solo Dark Grey

   Vertuo Next Solo Red

   Vertuo Next Solo White

   Vertuo Next Solo Dark Chrome

   Vertuo Next Solo Black Matte Rose Gold Logo

   Vertuo Next Solo Black Matte Silver Logo

   Vertuo Next Cherry Red & Aeroccino3

   Vertuo Next White & Aeroccino3

   Vertuo Next Dark Chrome & Aeroccino3

   Vertuo Next Black Matte Rose Gold Logo & Aeroccino3

   Vertuo Next Black Matte Silver Logo & Aeroccino3

   Vertuo Next Dark Grey and Aeroccino3

   Vertuo Lattissima Black

   Vertuo Lattissima White

   Vertuo Creatista Stainless Steel

   Vertuo Creatista Black Truffle

   Vertuo Creatista Sea Salt White

   Essenza Mini Pure Black

   Essenza Mini Pure White

   Essenza Mini Ruby Red

   Essenza Mini White Flat Top

   Essenza Mini & Aeroccino3 Pure White

   Essenza Mini & Aeroccino3 Pure Black

   Essenza Mini & Aeroccino3 Ruby Red

   Essenza Mini & Aeroccino3 Pure White Flat Top

   Creatista Plus Stainless Steel

   Creatista Plus Black Truffle

   Creatista Plus Matte White

   Creatista Pro

   Creatista Uno

   CitiZ&milk Black

   CitiZ&milk White

   Lattissima One Shadow Black

   Lattissima One Porcelain White

   Gran Lattissima Black

   Gran Lattissima White

   Reference Code: #3203765v1

   *Note: Participating Machine Subscription Plans are subject to additional terms and conditions. See below and at https://www.nespresso.com/au/en/legal for more information.

7. Participating Retailers: Participating retailers are:

   a) Any Nespresso Boutique;

   b) The Nespresso Club on 1800 623 033; or

   c) The Nespresso Website.

8. Offer: Subscribe to a Participating Machine Subscription Plan during the Promotional Period and we will waive the first Monthly Fee.

   Note: Participating Machine Subscription Plans are subject to additional terms and conditions. See below and https://www.nespresso.com/au/en/legal for more information.

9. Offer Availability: This Offer is subject to stock availability within the applicable channel. If stock runs out, the Promoter reserves the right to end the promotion.
10. Claim Method: To claim, Eligible Claimants must, during the Promotional Period:

    a) Visit a Participating Retailer and sign up to any Participating Machine Subscription Plan (defined below) and accept the Machine Subscription Service terms and conditions, available at https://www.nespresso.com/au/en/legal

    At checkout Eligible Claimants will pay the Initial Fee. The first Monthly Fee for their subscription will be automatically waived.

    Note: Nespresso Machine Plus subscription plans have a Minimum Term and recurring Monthly Fees apply. All plans have a Total Minimum Cost. In addition, an Initial Fee is payable at the commencement of your Machine Plus subscription plan (the first Monthly Fee usually payable upon sign up of plan will be waived with this offer). Early Termination Fees (if applicable) apply. See below and https://www.nespresso.com/au/en/legal for more information.

11. Machine Subscription Plans and Conditions: Nespresso Machine Subscription Plans are an exclusive way of on boarding and welcoming you to the world of Nespresso, with an offer for a machine of your choice at a lower price. This offer comes with a 12-month or 24-month contract depending on the model of your choice: each month you will pay a fee (‘Monthly Fee’). Your Monthly Fee becomes a credit of the same amount that you can use to buy Nespresso coffee and accessories, to create your own coffee experience.

    Fees:

    Product description	Initial Fee	Monthly cost	Term	Minimum Cost	Termination fee
    Vertuo POP Aqua Mint & Aeroccinno3	$60.00	$60.00	12 months	$720.00	$199
    Vertuo POP Spicy Red & Aeroccinno3	$60.00	$60.00	12 months	$720.00	$199
    Vertuo POP Coconut White & Aeroccinno3	$60.00	$60.00	12 months	$720.00	$199
    Vertuo POP Liquorice Black & Aeroccinno3	$60.00	$60.00	12 months	$720.00	$199
    Vertuo POP Pacific Blue & Aeroccinno3	$60.00	$60.00	12 months	$720.00	$199
    Vertuo POP Mango Yellow & Aeroccinno3	$60.00	$60.00	12 months	$720.00	$199
    Vertuo Next Solo Dark Grey	$60.00	$60.00	12 months	$720.00	$199
    Vertuo Next Solo Red	$60.00	$60.00	12 months	$720.00	$199
    Vertuo Next Solo White	$60.00	$60.00	12 months	$720.00	$199
    Vertuo Next Solo Dark Chrome	$60.00	$60.00	12 months	$720.00	$199
    Vertuo Next Solo Matt Black Rose Gold Logo	$60.00	$60.00	12 months	$720.00	$199
    Vertuo Next Solo Matt Black Silver Logo	$60.00	$60.00	12 months	$720.00	$199
    Vertuo Next Dark Grey & Aeroccino3	$80.00	$80.00	12 months	$960.00	$229.00
    Vertuo Next Cherry Red & Aeroccino3	$80.00	$80.00	12 months	$960.00	$229.00
    Vertuo Next White & Aeroccino3	$80.00	$80.00	12 months	$960.00	$229.00
    Vertuo Next Dark Chrome & Aeroccino3	$80.00	$80.00	12 months	$960.00	$229.00
    Vertuo Next Black Matte Rose Gold Logo & Aeroccino	$80.00	$80.00	12 months	$960.00	$229.00
    Vertuo Next Black Matte Silver Logo & Aeroccino 3	$80.00	$80.00	12 months	$960.00	$229.00
    Vertuo Lattissima Black	$350.00	$80.00	24 months	$2190.00	$319.00
    Vertuo Lattissima White	$350.00	$80.00	24 months	$2190.00	$319.00
    Vertuo Creatista Stainless Steel	$600.00	$100.00	24 months	$2900.00	$399.00
    Vertuo Creatista Black Truffle	$600.00	$100.00	24 months	$2900.00	$399.00
    Vertuo Creatista Sea Salt White	$600.00	$100.00	24 months	$2900.00	$399.00
    Essenza Mini Pure Black	$50.00	$50.00	12 months	$600.00	$119.00
    Essenza Mini Pure White	$50.00	$50.00	12 months	$600.00	$119.00
    Essenza Mini Ruby Red	$50.00	$50.00	12 months	$600.00	$119.00
    Essenza Mini Pure White Flat top	$50.00	$50.00	12 months	$600.00	$119.00
    Essenza Mini & Aeroccino3 Pure White	$60.00	$60.00	12 months	$720.00	$199.00
    Essenza Mini & Aeroccino3 Pure Black	$60.00	$60.00	12 months	$720.00	$199.00
    Essenza Mini & Aeroccino3 Ruby Red	$60.00	$60.00	12 months	$720.00	$199.00
    Essenza Mini & Aeroccino3 Pure White Flat Top	$60.00	$60.00	12 months	$720.00	$199.00
    CitiZ&milk Black	$90.00	$90.00	12 months	$1080.00	$289.00
    CitiZ&milk White	$90.00	$90.00	12 months	$1080.00	$289.00
    Lattissima One Shadow Black	$250.00	$80.00	24 months	$2090.00	$189.00
    Lattissima One Porcelain White	$250.00	$80.00	24 months	$2090.00	$189.00
    Gran Lattissima Black	$350.00	$80.00	24 months	$2190.00	$269.00
    Gran Lattissima White	$350.00	$80.00	24 months	$2190.00	$269.00
    Creatista Uno	$350.00	$80.00	24 months	$2190.00	$269.00
    Creatista Plus Stainless Steel	$500.00	$100.00	24 months	$2800.00	$349.00
    Creatista Plus Black Truffle	$500.00	$100.00	24 months	$2800.00	$349.00
    Creatista Plus Damson Blue	$500.00	$100.00	24 months	$2800.00	$349.00
    Creatista Plus Matte White	$500.00	$100.00	24 months	$2800.00	$349.00
    Creatista Pro	$750.00	$100.00	24 months	$3050.00	$549.00

    Fees

    Initial Fee: Upon signing up to your Nespresso subscription, you will need to pay a machine fee between $50 and $750 as well as the Monthly Fee for the first month (your first Monthly Fee is waived with this Offer).

    Monthly Fee: Your Nespresso subscription plan has a fixed cost which will be charged to you once a month for the Term. The fixed cost is dependent on the plan that you sign up to and is outlined in the Fees Table. The Monthly Fee is to be paid by credit card and will be payable every month on the same day of the month as when your subscription was activated.

    Termination

    You can terminate your subscription at any time. You may do so by accessing your “my account/my subscriptions” section on Nespresso.com, by contacting our Customer Relationship Centre at 1800 623 033 or by visiting a Nespresso Boutique. You will not be entitled to a refund for any Fees already paid at the date of termination. If you terminate before the Minimum Term, you will be required to pay a Termination Fee. The Termination Fee is calculated based on the full price of the machine minus your first monthly subscription credit, minus the upfront cost of the machine on subscription (see Fees Table above) If you terminate your subscription after the Minimum Term, you will not be required to pay a Termination Fee. Following termination, you will still be able to use any credit that remains on your account post termination for up to 12 months following termination and you will also retain your machine.

    Payments

    boutique require credit card payment for the first payment. The Monthly Fee will be billed to your chosen method of payment each month until you terminate the subscription. You may change your primary form of payment at any time by logging into your Nespresso account online at Nespresso.com.au. If you fail to pay the Monthly Fee when due, Nespresso’s automated system will reattempt again until successful for two consecutive days. Any outstanding balance will be carried forward such that the next payment will be for the previous and current months (if on a monthly plan). If payment is still outstanding for 2 months, it will be considered a material breach of these terms by which Nespresso may provide you written notice to rectify the material breach. If you do not remedy that breach within days of the date of that notice, then Nespresso reserves the right to terminate your Subscription and claim Early Termination Fees as damages. Termination fees will apply if your Machine Plus plan is terminated before the minimum Term. To cancel your subscription, you may do so by accessing your “my account/my subscriptions” section on Nespresso.com, by contacting our Customer Relationship Centre at 1800 623 033 or by visiting a Nespresso Boutique. You will not be entitled to a refund for any Fees already paid at the date of termination.

    Machine Subscription Benefits and Credits

    Each month during your Machine Plus plan, your Monthly Fee will turn into rolling credit to the value of that Monthly Fee which can be used to purchase Nespresso coffee or accessories. The Nespresso credit will automatically be added to a Nespresso account that is linked with your membership within 5 business days of receipt of the Monthly Fees. Your credit will remain on your account for 12 months after termination of your subscription plan and you will also retain whichever machine as part of your plan. Any unused Nespresso credit at the end of this period will be automatically converted to Nespresso capsules and sent to you. You can check your current balance of Nespresso credit by logging into your account on www.Nespresso.com Nespresso credit is non-transferable and may not be exchanged for a cash equivalent.

    For full terms and conditions of Machine https://www.nespresso.com/au/en/legal for more details.

12. Maximum Claims Permitted: Claimants may claim this offer (1) time during the Promotion Period. Offers cannot be combined with any other Nespresso machine promotion, offer or discount unless otherwise specified.
13. Delivery: Free standard delivery on all machine orders.
14. Other Conditions:
    1. The Offer is available to Australian residents aged 18 years and over who provide an Australian postal address and comply with these Terms of Offer. Employees of Nestlé Australia Ltd, any company associated with Nestlé Australia Ltd, any company acting as a service provider for Nestlé Australia Ltd and the employee’s immediate families are ineligible to claim this offer.
    2. Use with other offers: This Offer is not available in conjunction with any other Nespresso promotion, offer or discount. This Offer is not available at Costco (Costco is not a Participating Retailer). The Offer is not valid for commercial sales, second-hand, refurbished, trade seconds or similar products. The Offer does not apply to Nespresso Professional (also known as Nespresso Business Solution) machines or capsules.
    3. Verification: Nespresso has the right to verify the validity of all claims and may disqualify any individual claimant or group of claimants for tampering with the claim process. Proof of purchase documentation (in the form of a purchase receipt) must clearly show the Participating Retailer, the Participating Product, the price paid and the date of the purchase. The serial number of the machine must also be provided to Nespresso. Claim details that are ineligible or incomplete will be considered void.
    4. Returns: Nespresso may refuse any claim if the Participating Product is returned to the point of purchase, subject to the Competition and Consumer Act 2010.
    5. Privacy: Nespresso collects claimants’ personal information in order to conduct the Offer. All personal details are kept in accordance with the Nespresso Privacy Policy. Visit www.nespresso.com.au/en/pages/legal to access the Nespresso Privacy Policy.
    6. Receipt of claims: Claims are deemed to be received at the time of receipt into Nespresso’s database. Nespresso is not responsible for incorrect, inaccurate, incomplete, late, lost or misdirected information caused by a claimant or occurring during transmission.
    7. Not transferable: All Offers unless stated to the contrary are not transferable & cannot be converted to cash.
    8. Stock Availability: The free or discounted Nespresso items or gifts are subject to stock availability and if there are stock availability issues, then Nespresso may supplement this offer with alternative items of equivalent or greater value or end the Promotion early. No cash alternative will be available in lieu of the stated items.
    9. Australian Consumer Law: These terms and conditions do not exclude or limit the application of any statutory provision (including a provision of the Competition and Consumer Act 2010) where to do so would contravene that statute or cause any part of these terms and conditions to be void.
    10. Tampering: Nespresso may disqualify any individual claimant or group of claimants for tampering with the claim process. Tampering includes but is not limited to the utilisation of techniques designed to make multiple claims that are not associated with a separate eligible purchase, or submitting a claim which is not otherwise in accordance with these terms.
    11. Technical Malfunction: If for any reason this Promotion is not capable of running as planned, whether caused by computer virus, mobile phone failure, line drop out, bugs, tampering, unauthorised intervention, fraud, technical failures or any other cause beyond the control of Nespresso which corrupt or affect the administration, security, fairness or integrity of the Promotion, Nespresso may (acting reasonably) modify the Promotion.
    12. Lay-bys: Lay-bys not paid in full by the end of the Promotional Period are excluded from this offer.
    13. Interest Free: Interest free purchases made at Participating Retailers are included in this offer. The claimant must provide Nespresso with the proof of purchase documentation (in the form of a receipt or valid invoice) that must clearly show the Participating Retailer, the Participating Product, the amount owing and the date of the purchase.

These terms govern the “Nespresso Club” Loyalty Program which apply to new and existing Nespresso customers.

1. WHO CAN PARTICIPATE IN THE PROGRAM?

To be eligible for Nespresso Club, you must:

- Have a Nespresso registered customer account in Australia.

- Have at least one paid coffee order in the last 12 months.

Nespresso Professional customers will not be eligible to sign up to Nespresso Club.

Employees of Nestlé Australia Ltd, any company associated with Nestlé Australia Ltd, any company acting as a service provider for Nestlé Australia Ltd and the employee’s immediate families are ineligible to claim this offer.

2. HOW DO I JOIN THE PROGRAM?

If you are a new Nespresso customer, you will first need to set up a Nespresso account. You will then automatically be enrolled into Nespresso Club upon your first coffee purchase through your Nespresso account, whether it is from a Nespresso Boutique, the Nespresso call centre, online or through the Nespresso mobile app. If you are making your order from a Nespresso Boutique, make sure that purchase is made under your new account so it can be tracked.

If you are an existing Nespresso customer and already have a Nespresso account, you will automatically be enrolled to the Nespresso Club as long as you have made a coffee order with Nespresso in the last 12 months. If you have not made a coffee order in the last 12 months, you will be automatically enrolled on your next Nespresso coffee order.

Joining the Nespresso Club is free and there are no fees to continue as a member. But to continue to be part of the membership, you must make at least one eligible coffee purchase within 12 months from becoming a Nespresso Club member to remain enrolled.

3. WHAT DOES THE PROGRAM CONSIST OF?

You will be offered certain rewards, gifts, benefits and/or offers selected by Nespresso (as published on the Nespresso Club page) (Benefits) as part of the Nespresso Club, depending on your Nespresso Club status level. The Benefits offered to you at each status level will change from time to time at Nespresso’s discretion. Nespresso will publish the details of the current Benefits on the Nespresso Club member page https://www.nespresso.com/au/en/member-benefits Please make sure that you check these pages from time to time so that you know what Benefits may be available to you.

There are two status levels available to you within the Nespresso Club which is determined by your total annual coffee consumption. These include Club Member and Ambassador:

Club Member: this level is achieved when you enrol to the Nespresso Club and place your first coffee order with us. If no valid purchases are made in any given 12 months, you will lose your benefits.

Ambassador: To reach Ambassador level, you must purchase eight-hundred (800) coffee capsules or more every 12 months. If the required threshold of capsules is not purchased over the course of 12 months, your membership tier will return to Club Member. If no valid purchases are made in any given 12 months, you will lose your benefits.

4. TRACKING YOUR CAPSULE CONSUMPTION

When you make a coffee capsule purchase (Original and Vertuo line) from either a Nespresso Boutique, the Nespresso call centre, Nespresso.com or the Mobile App, your coffee purchase will automatically be tracked as long as you are logged into your customer account at the time of the purchase. Your annual coffee consumption means the accumulation of your coffee purchases from the date of your first coffee order for the 12 months following that first coffee order (Membership Year). For example, if you made your first coffee purchase in 1 March this year, your coffee consumption will accumulate from that date until the last day of February the following year. If you become eligible for Ambassador level, your change in status will be reflected one day after the you purchase your latest coffee order which made you eligible for that level. On the other hand, any downgrade in status will occur at the end of the Membership Year.

“Free” or gifted capsules are not included towards annual capsule consumption, only capsules purchased directly from Nespresso are included. Cancelled/Returned orders will be deducted from qualifying total consumption numbers.

It is important that you keep track of your annual capsule consumption and your Membership Year by checking your Nespresso account if you want to maintain your status level. You can do so by visiting the “My Account” section on the Nespresso website or App, through a coffee specialist in Nespresso Boutique or through our Call Centre.

5. MEMBERSHIP BENEFITS

Club Members and Ambassador Members will get access to various membership benefits (Benefits). Benefits offered to you are offered on a Membership Year basis. To view our current Benefits on offer, please visit the Nespresso Club member page at https://www.nespresso.com/au/en/member-benefits which sets out the Benefits available to you and how to claim. We reserve the right to discontinue or change all or part of the Benefits, at our sole discretion at any time with or without notice.

6. TERMINATING YOUR MEMBERSHIP

If you wish to terminate your Nespresso Club membership, you can do so at any time by contacting the Nespresso Call Centre on 1800 623 033 (Upon cancellation, you will lose any unused Benefits associated with your membership in the club.

Please note that by terminating your Nespresso Club membership, your Nespresso account will remain active. Should you wish to delete your Nespresso account in addition to terminating your Nespresso Club membership, you can do so by contacting the Nespresso Call centre.

7. APPLICABLE LAW AND JURISDICTION

These terms are governed by and must be construed in accordance with the laws of New South Wales.

8. AMENDMENT OF THESE TERMS BY NESPRESSO

We may at any time amend the terms of this agreement by notice on the Website or by email to you. Where an amendment could be reasonably expected to adversely affect you, we will give you reasonable notice of the variation having regard to the nature of the amendment. Where an amendment to the Nespresso Club loyalty program is substantial and you do not want to proceed with the program, you may exercise your tight to terminate this agreement at any time.

9. AUSTRALIAN CONSUMER LAW

These terms and conditions do not exclude or limit the application of any statutory provision (including a provision of the Competition and Consumer Act 2010) where to do so would contravene that statute or cause any part of these terms and conditions to be void.

1. Promotion Name: Nespresso ‘Care for You’ 2025 Promotion (“The Promotion”)
2. Promoter: The Promoter is Nestlé Australia Ltd. ABN 77 000 011 316 trading as: Nespresso Australia of Building D, 1 Homebush Bay Drive, Rhodes, NSW 2138 and Nestlé New Zealand Limited of 12-16 Nicholls Lane, Parnell, Auckland, New Zealand.
3. Permit Numbers: Authorised under permit numbers NSW: TP/02059, ACT: TP 24/03095
4. Website: Australia: https://www.nespresso.com/au/en/care-for-you-fund New Zealand: https://www.nespresso.com/nz/en/care-for-you-fund
5. Promotional Period: The Promotion opens at open at 12.01am AEDT on 4 March 2025 and closes at 11.59pm AEDT on 14 December 2025.
6. Nomination Period: Nominations open at 12.01am AEDT on 4 March 2025 and closes at 11.59pm AEDT on 12 November 2025.
7. Entry Restrictions: Subject to clause 3 of the Conditions of Entry, entry is open to residents of Australia and New Zealand who are aged 18 years or over (“Eligible Entrant”).
8. Entry Method: To nominate a Registered Charity for consideration, Eligible Entrants must during the Nomination Period:

   (i) Go to https://www.nespresso.com/au/en/care-for-you-fund or https://www.nespresso.com/nz/en/care-for-you-fund and follow the prompts on the Nespresso Care for You Fund application page;

   (ii) Complete the entry form including (but not limited to) their name, email address and phone number as well as the name of the Registered Charity*, website URL of the nominated Charity and a link to their Charity registration page;

   *A “Registered Charity” for the purposes of this Promotion is a current registered charity under the Australian Charities and Not-for-Profits Commission or under the New Zealand Charities Services - to search for an Australian charity visit https://www.acnc.gov.au/charity/charities or to search for a New Zealand Charity visit https://register.charities.govt.nz/CharitiesRegister/Search

   (iii) Tell us in 150 words or less why they want the Registered Charity to receive a Nespresso ‘Care for You’ Prize/Donation (note: no identifiable personal information including the response to this question will be shared publicly without consent);

   (iv) Click on “submit” to finalise their entry. Entries must be received by the Promoter before the close of the Nomination Period. Winners will be determined in accordance with “Winner Determination” details below.

9. Maximum entries permitted: One (1) entry per person.
10. Winner determination Details: Winners will be determined as follows:

    (1) Shortlist of nominated Registered Charities:

    The Promoter will conduct a draw at the end of each Wave (see Schedule below for Wave dates) to determine a shortlist of three (3) Registered Charities which will proceed to a Public Vote (as outlined below).

    The three (3) shortlisted Registered Charities will include least one (1) charity based in Australia and one (1) charity based in New Zealand. Shortlisted Registered Charities will be randomly drawn in the following manner:

    a. Draw 1: The first (1) valid Australian based Registered Charity drawn will proceed to Public Vote;

    b. Draw 2: The first (1) valid New Zealand based Registered Charity drawn will proceed to Public Vote;

    a. Draw 3: The first (1) valid Australian or New Zealand based Registered Charity drawn will proceed to Public Vote.

    Draws will take place at Tactics Marketing Support, Unit 9/89 Darley Rd, Mona Vale NSW 2103 on the dates/times listed in the schedule below. The Draws are electronic and nominated Registered Charities are shortlisted at random. SA draw approval number 1392.

    Short list determination is a game of chance and skill plays no part in determining a shortlisted nominated Registered Charity, however all Registered Charities are subject to and must meet the Assessment and Suitability Criteria as outlined in the next section below. Where the Assessment and Suitability Criteria is not met, or a Registered Charity is unable to receive a Prize/Donation, the Registered Charity will be deemed invalid. In the event of this occurring, the Promoter reserves the right to randomly select a new Registered Charity (or select from a list of Reserved Registered Charities) which will also be required the Assessment and Suitability Criteria. For the avoidance of doubt, for Draw 1 and 2, if there are no Australian or New Zealand Registered Charities nominated in a Wave, or they do not meet the Assessment and Suitability Criteria, the Promoter may elect to choose either an Australian or New Zealand Registered Charity in its place.

    (2) Public Vote: Once the three (3) shortlisted Registered Charities have been randomly selected and validated in accordance with Assessment and Suitability Criteria, it will proceed to a Public Vote. Public Votes will take place on https://www.nespresso.com/au/en/care-for-you-fund or https://www.nespresso.com/nz/en/care-for-you-fund during the #3187418v1 Waves listed in the schedule below. Each voter should be an Australian or New Zealand Resident 18 years or older (“Voter”) and can vote by visiting https://www.nespresso.com/au/en/care-for-you-fund or https://www.nespresso.com/nz/en/care-for-you-fund by entering their name, state and email address and casting one (1) vote. Voting is capped at 1 per/Voter per Wave.

    (3) Winner determination: Each Wave for 3 Waves (see Wave dates in schedule below), the one (1) Registered Charity with the most Votes will be deemed “a "Major Donation Prize Winner" and will be awarded with a “Major Donation Prize”. The following two (2) remaining Registered Charities will each receive a ‘Minor Donation Prize’. Note: In the event that there is a ‘tie’ of Public Votes between two (2) or more shortlisted Registered Charities, or if there is evidence of tampering of votes or otherwise, Promoter retains discretion to select the Major Donation Prize Winner and Minor Donation Prize Winner(s).

    (4) Unsuccessful entries will rollover into subsequent draws.

    Schedule	Nomination Period	Draw Date/Time	Number of Valid Nominated Registered Charities Shortlisted	Public Voting Period	Registered Charity Winners Notified and Announced
    Wave 1	04.03.25 (AEST) – 14.05.25 (AEST)	10:00AM AEST 15.05.25	Three (3)	9:00AM 23.06.25 (AEST) – 9:00AM 06.07.25 (AEST)	14.07.25
    Wave 2	04.03.25 (AEST) – 13.08.25 (AEST)	10:00AM AEST 14.08.25	Three (3)	9:00AM 22.09.25 (AEST) – 9:00AM 05.10.25 (AEDT)	13.10.25
    Wave 3	04.03.25 (AEST) – 12.11.25 (AEDT)	10:00AM AEDT 13.11.25	Three (3)	9:00AM 01.12.25 (AEDT) – 9:00AM 14.12.25 (AEDT)	12.01.26

    The ‘Winner’ of the Prize/Donation will be the Registered Charity.

11. Assessment and Suitability Criteria:

    (1) Registered Charities must be registered under either:

    • AU - https://www.acnc.gov.au/charity/charities
    • NZ - https://register.charities.govt.nz/CharitiesRegister/Search

    (2) Registered Charities must fit within one of the following categories:

    • Climate and nature
    • Community Development / Neighbourhood
    • Female empowerment
    • Food Action
    • Mental Health & Wellbeing
    • Sustainable production and consumption

    (3) Nespresso reserves the right to remove any charities which appear to:

    • Push a political or religious agenda.
    • Discriminate against a group/groups of people.
    • Misalign with the causes Nespresso already supports or Nespresso’s business model
    • Undertake any activities that could bring Nespresso into disrepute.

    (4) Registered Charities can win a maximum of one (1) Prize/Donation.

    (5) Registered Charities who are shortlisted will be contacted prior to the Public Vote to confirm that they wish to proceed as a Registered Charity in this Promotion.

    Where the above criteria is not met or a Registered Charity is unable to receive a Prize/Donation, the Registered Charity will be deemed invalid. In the event of this occurring, the Promoter reserves the right select a new Registered Charity in accordance with Winner determination Details.

12. Type	No. Available	Details	Value
    Major Donation Prize	Three (1) (one every Wave)	The Major Donation Prize will consist of: - The Promoter will donate 1 x monetary prize of $15,000 transferred to the bank account (or awarded via cheque) to the Registered Charity.	$15,000 AUD
    Minor Donation Prize	Six (two every Wave)	The Minor Donation Prize will consist of: - The Promoter will donate 1 x monetary prize of $5,000 transferred to the bank account (or awarded via cheque) to the Registered Charity.	$5,000 AUD

13. Value of Prize Pool: Up to $75,000.00 AUD
14. Conditions of prize: As per conditions of entry. Prizes are not transferable.

    The beneficiary of the prize/donation will be the nominated Registered Charity, if approved. Donations will be made by the Promoter to the Registered Charity within 30 days of Winner Determination.

    Monetary Prizes: If money is offered as a prize, the prize may be awarded in a cheque form or by eftpos transfer to a nominated bank account. If the prize is to be delivered by eftpos, the winner will be required to advise the Promoter of their nominated bank account details for their prize money to be deposited. Eftpos transfers may take up to 30 days to process.

15. Prize/Donation Notification and Publication Details: All Major and Minor Donation Prize Winners will be notified by telephone or email by the following dates. The details of the Registered charity will also be published on https://www.nespresso.com/au/en/care-for-you-fund on the same date.
    • First Wave Winners - By 5pm AEST on Monday 14 July 2025
    • Second Wave Winners - By 5pm AEDT on Monday 13 October 2025
    • Third Wave Winners – By 5pm AEDT on Monday 12 January 2026 Prize Claim
16. Prize Claim Date: All prizes must be claimed by 5pm (AEDT/AEST) within 12 weeks of Donation/Prize Winner Notification and Publication by responding to the Winner Notification. If the Donation/Prize is not claimed by the Prize Claim Date, the Donation/Prize may be forfeited and the Promoter may determine an alternative winner(s).
17. Unclaimed Prize Determination, Details and Prize Winner Notification and Publication Details:

    In the event that the prize is not claimed by the Prize Claim Date, or an entry is deemed invalid, or otherwise forfeited, the Promoter will conduct a re-draw from all remaining nominations received during the Nomination Period to distribute unclaimed prizes. The re-draw will take place at Tactics Marketing Support, Unit 9/89 Darley Rd, Mona Vale NSW 2103 on the following dates/times. A Public Vote will not take place for the Unclaimed Prize Determination, however all Winners(s) drawn will need to meet the Assessment and Suitability Criteria as outlined above. The Winner(s) will be notified by telephone or email and their name will be published at https://www.nespresso.com/au/en/care-for-you-fundon the same date.

    • First Wave Winners - By 5pm AEST on Mon 6 October 2025
    • Second Wave Winners - By 5pm AEDT on Mon 5 January 2026
    • Third Wave Winners – By 5pm AEDT on Mon 6 April 2026

1. Promotion Name: First Month On Us

   Purchase any Nespresso coffee machine from a participating retailer to receive 30 pre-selected capsules via redemption (“The Promotion”).

2. Promoter:The Promoter is Nestlé Australia Ltd. ABN 77 000 011 316 trading as Nespresso Australia of Building D, 1 Homebush Bay Drive, Rhodes, NSW and Nestlé New Zealand Ltd. ABN 77 000 011 316 trading as Nespresso New Zealand of Level 3, 12-16 Nicholls Lane, Parnell, Auckland, NZ 1010.
3. Eligibility Criteria:
   • Residents of Australia or New Zealand;
   • Purchase a Participating Product from a Participating Retailer during the Promotional Period;
   • Opt in to receive marketing communications from Nespresso;
   Submit their claim in accordance with the claim method; and
   • Have otherwise complied with these terms and conditions (“Eligible Claimant”).
4. Promotional Period: The Promotion starts 12.01am AEDT/NZDT on 3 March 2025 and closes 11.59pm AEDT/NZDT on 3 March 2026 (or while stocks last, whichever occurs first) (“Promotional Period”)

   Claims must be submitted by 11.59pm AEDT/NZDT on 31 March 2026 (“Claim Submission Date”)

5. Participating Products:Any Nespresso coffee machine.

   Note: availability of models and colours may vary by store.

   For the avoidance of doubt, a Participating Product does not include:

   • Commercial sales, second-hand, refurbished, trade seconds of similar products as determined by Nespresso in its sole discretion.
6. Participating Retailers: Retailers who sell Participating Products in Australia or New Zealand and operate from shop fronts in Australia or New Zealand, including both the physical shop front and online store operated by such retailers that display advertising relating to this Promotion.

   NOTE: the following are not Participating Retailers:

   • Nespresso online at www.nespresso.com
   • Nespresso via phone at 1800 623 033 or 0800 234 579
   • A Nespresso Boutique
   • The Nespresso mobile app
7. Offer(s): Purchase any Participating Product from any Participating Retailer, and opt in to receive marketing communications from Nespresso to receive thirty (30) free pre-selected coffee capsules via redemption from Nespresso.

   The bonus Nespresso coffee capsules for this offer are pre-selected and include:

   (1) For Original line machines: ten (10) Arpeggio capsules, ten (10) Stockholm Lungo capsules and ten (10) Roma capsules; OR

   (2) For Vertuo line machines: ten (10) Double Espresso Chiaro capsules, ten (10) Altissio capsules and ten (10) Melozio capsules.

8. Claim Method:

   To claim, Eligible Claimants must:

   1. Purchase a Participating Product from a Participating Retailer during the Promotional Period;
   2. Visit the website (https://www.nespresso.com/au/en/welcome for Australia or https://www.nespresso.com/nz/en/welcome for New Zealand) to submit their claim by the Claim Submission Date. Eligible Claimants will be required to upload an itemised purchase receipt which shows Participating Retailer, Participating Product(s), receipt/invoice number, the price and date of purchase. Claims without a valid proof of purchase will not be accepted (note: retain original itemised purchase receipt). Eligible Claimants will be required to opt in to marketing communications from Nespresso during the redemption process.

   Nespresso will contact Eligible Claimants by email within 10 business days to advise of the outcome of their claim.

9. Claim conditions: This offer is subject to stock availability within the applicable channel.

   If stocks of the Participating Product or free coffee capsules run out or are unavailable, Nespresso reserves the right in its sole discretion to end the promotion or substitute the product with another of equal or higher value.

   Offers cannot be combined with any other Nespresso promotion, offer or discount unless otherwise specified.

   Offers may be combined with other Nespresso promotions offered by specific retailers during the promotional period (unless otherwise specified). Refer to retailer specific offer terms and conditions for more information.

10. Maximum Claims Permitted: Offer can only be redeemed one (1) time per Participating Product purchase. Delivery Delivery for the thirty (30) free pre-selected coffee capsules is free within Australia or New Zealand and will occur within 28 days of the claim being approved.
11. Delivery: Delivery for the thirty (30) free pre-selected coffee capsules is free within Australia or New Zealand and will occur within 28 days of the claim being approved
12. Other Conditions:
    • The Offer is available to Australian or New Zealand residents aged 18 years and over who provide an Australian or New Zealand postal address and comply with these Terms of Offer. Employees of the Promoter, any company associated with Promoter, any company acting as a service provider for Promoter and the employee’s immediate families are ineligible to claim this offer.
    • Use with other offers: This Offer is not available in conjunction with any other Nespresso promotion, offer or discount. The Offer is not valid for commercial sales, second-hand, refurbished, trade seconds or similar products. The Offer does not apply to Nespresso Professional (also known as Nespresso Business Solution) machines or capsules.
    • Verification: Nespresso has the right to verify the validity of all claims and may disqualify any individual claimant or group of claimants for tampering with the claim process. Proof of purchase documentation (in the form of a purchase receipt) must clearly show the Participating Retailer, the Participating Product, the price paid and the date of the purchase. The serial number of the machine must also be provided to Nespresso. Claim details that are ineligible or incomplete will be considered void.
    • Returns: Nespresso may refuse any claim if the Participating Product is returned to the point of purchase, subject to the Competition and Consumer Act 2010.
    • Privacy: Nespresso collects claimants’ personal information in order to conduct the Offer. All personal details are kept in accordance with the Nespresso Privacy Policy. Visit https://www.nespresso.com/au/en/legal for Australia or https://www.nespresso.com/nz/en/legal for New Zealand to access the Nespresso Privacy Policy.
    • Receipt of claims: Claims are deemed to be received at the time of receipt into Nespresso’s database. Nespresso is not responsible for incorrect, inaccurate, incomplete, late, lost or misdirected information caused by a claimant or occurring during transmission.
    • Not transferable: All Offers unless stated to the contrary are not transferable & cannot be converted to cash.
    • Stock Availability: The free or discounted Nespresso items or gifts are subject to stock availability and if there are stock availability issues, then Nespresso may supplement this offer with alternative items of equivalent or greater value or end the Promotion early. No cash alternative will be available in lieu of the stated items.
    • Consumer Law: These terms and conditions do not exclude or limit the application of any statutory provision (including a provision of the Competition and Consumer Act 2010 in Australia (or Consumer Guarantees Act 1993 in New Zealand) where to do so would contravene that statute or cause any part of these terms and conditions to be void.
    • Tampering: Nespresso may disqualify any individual claimant or group of claimants for tampering with the claim process. Tampering includes but is not limited to the utilisation of techniques designed to make multiple claims that are not associated with a separate eligible purchase, or submitting a claim which is not otherwise in accordance with these terms.
    • Technical Malfunction: If for any reason this Promotion is not capable of running as planned, whether caused by computer virus, mobile phone failure, line drop out, bugs, tampering, unauthorised intervention, fraud, technical failures or any other cause beyond the control of Nespresso which corrupt or affect the administration, security, fairness or integrity of the Promotion, Nespresso may (acting reasonably) modify the Promotion.
    • Lay-bys: Lay-bys not paid in full by the end of the Promotional Period are excluded from this offer.
    • Interest Free: Interest free purchases made at Participating Retailers are included in this offer. The claimant must provide Nespresso with the proof of purchase documentation (in the form of a receipt or valid invoice) that must clearly show the Participating Retailer, the Participating Product, the amount owing and the date of the purchase.

1. Promotion Name: Nespresso Original Line Coffee Machine Offer 2024 - Purchase a selected machine from a participating retailer to receive up to $360 in Nespresso discounts (“The Promotion”).
2. Promoter: The Promoter is Nestlé Australia Ltd trading as Nespresso Australia at Building D, 1 Homebush Bay Drive, Rhodes, NSW 2138 Australia
3. Website: https://nespressopromotion.com.au/
4. Eligibility Criteria: Claims can be submitted by:
   • Residents of Australia;
   • Who have purchased a Participating Product from a Participating Retailer during the Promotional Period;
   • Who are new/existing Nespresso Members;
   • Who have submitted a claim in accordance with the claim method; and
   • Who have otherwise complied with these terms and conditions (“Eligible Claimant”).

   Note: MINIMUM SPEND APPLIES. Eligible Claimants will have to spend an additional amount in order to redeem the Nespresso discounts. See Nespresso Discount Conditions section below for details.

5. Promotional Period: The Promotion starts 12.01am (AEDT) on 21st May 2024 and closes 11.59pm (AEDT) on 11th January 2026 (AEDT) (or while stocks last, whichever occurs first).

   Claims must be submitted by 11:59pm (AEDT) on 8th March 2026.

6. Participating Product(s):

   Participating Products:

   Offer 1 Participating Products include Essenza Mini Solo Coffee Machine

   Offer 2 Participating Products include Essenza Mini & Aeroccino3 Bundle, Inissia & Aeroccino3 Bundle and Citiz Solo coffee machine

   Offer 3 Participating Products include:

   • Citiz&Milk
   • Pixie & Aeroccino3 Bundle; Original Line Creatista; or Original Line Lattissima (which must be purchased between 24 September 2024 (AEST) to end of Promotional Period))

   Note: Availability of models and colours may vary by store.

   For the avoidance of doubt, a Participating Product does not include:

   (a) Nespresso Business Solution machines; or

   (b) Commercial sales, second-hand, refurbished, trade seconds of similar products as determined by Nespresso in its sole discretion; or

   (c) Any other Nespresso coffee machine or coffee machine and milk frother bundle not listed in the Participating Product list above.

7. Participating Retailers: A Participating Retailer includes selected retailers in Australia who sell Participating Products and which display “Purchase an eligible machine from a participating retailer to receive up to $360 in Nespresso discounts” offer promotional material.

   For the avoidance of doubt, the following are not Participating Retailers:

   • Nespresso online at www.nespresso.com;
   • Nespresso via phone 1800 623 033;
   • Nespresso Boutiques;
   • The Nespresso App;
   • The official Nespresso eBay store; or
   • Costco.
8. Offer: Offer 1: Purchase any Offer 1 Participating Product from a Participating Retailer during the Promotional Period and receive Nespresso discounts equalling $180 over twelve (12) orders:
   • Discount of $15 per order, on twelve (12) orders (minimum value of each order must be $50+); and
   • Gift on first order: Receive a Touch Travel Mug (“Gift”) with your first order.

   Offer 2: Purchase any Offer 2 Participating Product from a Participating Retailer during the Promotional Period and receive Nespresso discounts equalling $240 over twelve (12) orders:

   • Discount of $20 per order, on twelve (12) orders (minimum value of each order must be $50+); and
   • Gift on first order: Receive a Touch Travel Mug (“Gift”) with your first order.

   Offer 3: Purchase any Offer 3 Participating Product from a Participating Retailer during the Promotional Period and receive Nespresso discounts equalling $360 over twelve (12) orders:

   • Discount of $30 per order, on twelve (12) orders (minimum value of each order must be $75+); and
   • Gift on first order: Receive a Touch Travel Mug (“Gift”) with your first order

   Nespresso discounts used to purchase Nespresso capsules, machines or accessories from Nespresso Boutiques, by calling the Nespresso Club on 1800 623 033, by visiting the Nespresso website or through Nespresso mobile app. The above-mentioned minimum spend applies for each order, to claim the submit their Claim by 11:59pm (AEDT) on 8th March 2026.

9. Claim Method:

   To claim, Eligible Claimants must:

   (i) Purchase a Participating Product from a Participating Retailerduring the Promotional Period (note: retain original itemised purchase receipt);

   (ii) Visit the Website (www.nespressopromotion.com.au) by 11:59pm (AEDT) on 9th March 2025 8th March 2026.

   (iii) Login or sign up to become a Nespresso Member;

   (iv) Complete claim form and upload an itemised purchase receipt which shows the Participating Retailer, Participating Product(s), receipt/invoice number and the price and date of purchase. Claims without a valid proof of purchase will not be accepted.

   Nespresso will contact Eligible Claimants by email within 10 business days, to advise of the outcome of their Claim.

   Once approved, the Nespresso discount will be applied to the Eligible Claimant’s Nespresso account and can be used towards coffee capsule, accessory or machine purchases online at www.nespresso.com, by phoning Nespresso on 1800 623 033, by visiting a Nespresso boutique or via the Nespresso App.

   Please note: orders which utilise a Nespresso discount must meet the Nespresso Discount Conditions stated below.

10. General Claim Conditions:

    This offer is subject to stock availability within the applicable channel. If stocks run out or are unavailable, Nespresso reserves the right in its sole discretion to end the promotion.

    If stocks of the Gift run out or unavailable, Nespresso may provide an alternate gift of equal or higher value.

    Offers may be combined with other Nespresso® promotions offered by specific retailers during the promotional period (unless otherwise specified). Refer to retailer specific offer terms and conditions for more information.

11. Maximum Claims Permitted: A maximum of one (1) claim per Eligible Claimant.
12. Nespresso® discount Conditions: The following conditions apply when using your Nespresso® discount:

    Once your claim is approved, the Nespresso discount will be added to your Nespresso account.

    How to use your Nespresso discount:

    1. Simply place an order $50+ (for Offer 1 or Offer 2) or $75+ (for Offer 3) on coffee capsules, accessories or machines from www.nespresso.com, by phoning Nespresso on 1800 623 033, by visiting a Nespresso boutique or via the Nespresso App;
    2. Provide your Nespresso details at checkout;
    3. Your discount of $15 (for Offer 1) or $20 (for Offer 2) or $30 (for Offer 3) will automatically apply at checkout. Plus, a free Touch Travel Mug (“Gift”) will be added to your first order.

    Nespresso discounts are provided in instalments over twelve (12) orders and cannot be combined as a lump sum discount. Nespresso discounts are valid for two (2) years. The discounts are not transferable and cannot be redeemed for cash. Orders which utilise a Nespresso discount cannot be used in conjunction with any other Nespresso promotion, offer or discount (unless otherwise specified).

13. Other Conditions:
    1. The Offer is available to Australian residents aged 18 years and over who provide an Australian postal address and comply with these Terms of Offer. Employees of Nestlé Australia Ltd, any company associated with Nestlé Australia Ltd, any company acting as a service provider for Nestlé Australia Ltd and the employee’s immediate families are ineligible to claim this offer.
    2. Use with other offers: This Offer is not available in conjunction with any other Nespresso promotion, offer or discount. This Offer is not available at Costco (Costco is not a Participating Retailer). The Offer is not valid for commercial sales, second-hand, refurbished, trade seconds or similar products. The Offer does not apply to Nespresso Professional (also known as Nespresso Business Solution) machines or capsules.
    3. Verification: Nespresso has the right to verify the validity of all claims and may disqualify any individual claimant or group of claimants for tampering with the claim process. Proof of purchase documentation (in the form of a purchase receipt) must clearly show the Participating Retailer, the Participating Product, the price paid and the date of the purchase. The serial number of the machine must also be provided to Nespresso. Claim details that are ineligible or incomplete will be considered void.
    4. Returns: Nespresso may refuse any claim if the Participating Product is returned to the point of purchase, subject to the Competition and Consumer Act 2010.
    5. Privacy: Nespresso collects claimants’ personal information in order to conduct the Offer. All personal details are kept in accordance with the Nespresso Privacy Policy. Visit www.nespresso.com.au/en/pages/legal to access the Nespresso Privacy Policy.
    6. Receipt of claims: Claims are deemed to be received at the time of receipt into Nespresso’s database. Nespresso is not responsible for incorrect, inaccurate, incomplete, late, lost or misdirected information caused by a claimant or occurring during transmission.
    7. Not transferable: All Offers unless stated to the contrary are not transferable & cannot be converted to cash.
    8. Stock Availability: The free or discounted Nespresso items or gifts are subject to stock availability and if there are stock availability issues, then Nespresso may supplement this offer with alternative items of equivalent or greater value or end the Promotion early. No cash alternative will be available in lieu of the stated items.
    9. Australian Consumer Law: These terms and conditions do not exclude or limit the application of any statutory provision (including a provision of the Competition and Consumer Act 2010) where to do so would contravene that statute or cause any part of these terms and conditions to be void.
    10. Tampering: Nespresso may disqualify any individual claimant or group of claimants for tampering with the claim process. Tampering includes but is not limited to the utilisation of techniques designed to make multiple claims that are not associated with a separate eligible purchase, or submitting a claim which is not otherwise in accordance with these terms.
    11. Technical Malfunction: If for any reason this Promotion is not capable of running as planned, whether caused by computer virus, mobile phone failure, line drop out, bugs, tampering, unauthorised intervention, fraud, technical failures or any other cause beyond the control of Nespresso which corrupt or affect the administration, security, fairness or integrity of the Promotion, Nespresso may (acting reasonably) modify the Promotion.
    12. Lay-bys: Lay-bys not paid in full by the end of the Promotional Period are excluded from this offer.
    13. Interest Free: Interest free purchases made at Participating Retailers are included in this offer. The claimant must provide Nespresso with the proof of purchase documentation (in the form of a receipt or valid invoice) that must clearly show the Participating Retailer, the Participating Product, the amount owing and the date of the purchase.

1. Promotion Name: Nespresso ‘Care for You’ Promotion (“The Promotion”)
2. Promoter: The Promoter is Nestlé Australia Ltd. ABN 77 000 011 316 trading as: Nespresso Australia of Building D, 1 Homebush Bay Drive, Rhodes, NSW 2138 and Nestlé New Zealand Limited of 12-16 Nicholls Lane, Parnell, Auckland, New Zealand.
3. Permit Numbers: Authorised under permit numbers NSW: TP/02214, ACT: TP 23/02736, SA: T23/2102
4. Website: https://www.nespresso.com/au/en/care-for-you-fund
5. Promotional Period: The Promotion opens at open at 12.01am AEDT on 5 March 2024 and closes at 11.59pm AEDT on 15 December 2024.
6. Nomination Period: Nominations open at 12.01am AEDT on 5 March 2024 and closes at 11.59pm AEDT on 13 November 2024.
7. Entry Restrictions: Subject to clause 3 of the Conditions of Entry, entry is open to residents of Australia and New Zealand who are aged 18 years or over (“Eligible Entrant”).
8. Entry Method: To nominate a Registered Charity for consideration, Eligible Entrants must during the Nomination Period:
   1. Go to https://www.nespresso.com/au/en/care-for-you-fund and follow the prompts on the Nespresso Care for You Fund application page;
      
      *A “Registered Charity” for the purposes of this Promotion is a current registered charity under the Australian Charities and Not-for-Profits Commission or under the New Zealand Charities Services - to search for an Australian charity visit https://www.acnc.gov.au/charity/charities or to search for a New Zealand Charity visit https://register.charities.govt.nz/CharitiesRegister/Search
   2. Complete the entry form including (but not limited to) their name, email address and phone number as well as the name of the Registered Charity*, website URL of the nominated Charity and a link to their Charity registration page;
   3. Tell us in 150 words or less why they want the Registered Charity to receive a Nespresso ‘Care for You’ Prize/Donation (note: no identifiable personal information including the response to this question will be shared publicly without consent);
   4. Click on “submit” to finalise their entry. Entries must be received by the Promoter before the close of the Nomination Period.

   Winners will be determined in accordance with “Winner Determination” details below.

9. Maximum entries permitted: One (1) entry per person.
10. Winner determination Details: Winners will be determined as follows:

    (1) Shortlist of nominated Registered Charities: Draws will take place at Tactics Marketing Support, Unit 19/8 Tilley Lane, Frenchs Forest NSW 2086 on the dates/times listed in the schedule below. The Draws are electronic and nominated Registered Charities are shortlisted at random. SA draw approval number 1392. The first three (3) valid nominated Registered Charities drawn per Wave (see Schedule below for Wave dates) will proceed to a Public Vote. Note: Short list determination is a game of chance and skill plays no part in determining a shortlisted nominated Registered Charity, however all Registered Charities are subject to and must meet the Assessment and Suitability Criteria as outlined in the next section below. Where the Assessment and Suitability Criteria is not met, or a Registered Charity is unable to receive a Prize/Donation, the Registered Charity will be deemed invalid. In the event of this occurring, the Promoter reserves the right to randomly select a new Registered Charity which will also be required the Assessment and Suitability Criteria.

    (2) Public Vote: Once shortlisted Registered Charities have been randomly selected and validated in accordance with Assessment and Suitability Criteria below, it will proceed to a Public Vote. Public Votes will take place on https://www.nespresso.com/au/en/care-for-you-fund during the Waves listed in the schedule below. Each voter should be an Australian or New Zealand Resident 18 years or older (“Voter”) and can vote by visiting https://www.nespresso.com/au/en/care-for-you-fund by entering their name, state and email address and casting one (1) vote. Voting is capped at 1 per/Voter per Wave.

    (3) Winner determination: Each Wave for 3 Waves (see Wave dates in schedule below), the one (1) Registered Charity with the most Votes will be deemed “a "Major Donation Prize Winner" and will be awarded with a “Major Donation Prize”. The following two (2) remaining Registered Charities will each receive a ‘Minor Donation Prize’. Note: In the event that there is a ‘tie’ of Public Votes between two (2) or more shortlisted Registered Charities, or if there is evidence of tampering of votes or otherwise, Promoter retains discretion to select the Major Donation Prize Winner and Minor Donation Prize Winner(s).

    (4) Unsuccessful entries will rollover into subsequent draws.

    Schedule	Nomination Period	Draw date/time	Number of valid nominated Registered Charities shortlisted	Public Voting Period	Registered Charity Winners notified and announced
    Wave 1	05.03.24 (AEST) – 15.05.24 (AEST)	10am AEST 16/05/24	Three (3)	24.06.24 – 07.07.24 (AEST)	15.07.24
    Wave 2	05.03.24 (AEST)– 14.08.24 (AEST)	10am AEST 15/08/24	Three (3)	23.09.24 (AEST) – 06.10.24 (AEDT)	14.10.24
    Wave 3	05.03.24 (AEST) – 13.11.24 (AEDT)	10am AEDT 14/11/24	Three (3)	02.12.24 – 15.12.24 (AEDT)	13.01.25

    The ‘Winner’ of the Prize/Donation will be the Registered Charity.

11. Assessment and Suitability Criteria:

    (1) Registered Charities must be registered under either:

    • AU - https://www.acnc.gov.au/charity/charities
    • NZ - https://register.charities.govt.nz/CharitiesRegister/Search

    (2) Registered Charities must fit within one of the following categories:

    • Climate and nature
    • Community Development / Neighbourhood
    • Female empowerment
    • Food Action
    • Mental Health & Wellbeing
    • Sustainable production and consumption

    (3) Nespresso reserves the right to remove any charities which appear to:

    • Push a political or religious agenda.
    • Discriminate against a group/groups of people.
    • Misalign with the causes Nespresso already supports or Nespresso’s business model
    • Undertake any activities that could bring Nespresso into disrepute.

    (4) Registered Charities can win a maximum of one (1) Prize/Donation.

    (5) Registered Charities who are shortlisted will be contacted prior to the Public Vote to confirm that they wish to proceed as a Registered Charity in this Promotion.

    Where the above criteria is not met or a Registered Charity is unable to receive a Prize/Donation, the Registered Charity will be deemed invalid. In the event of this occurring, the Promoter reserves the right to randomly select a new Registered Charity which will also be subject to the Assessment and Suitability Criteria.

12. Prize/Donation:

    Type	No. Available	Details	Value
    Major Donation Prize	Three (1) (one every Wave)	The Major Donation Prize will consist of: The Promoter will donate 1 x monetary prize of $15,000 transferred to the bank account (or awarded via cheque) to the Registered Charity.	$15,000 AUD
    Minor Donation Prize	Six (two every Wave)	The Minor Donation Prize will consist of: The Promoter will donate 1 x monetary prize of $5,000 transferred to the bank account (or awarded via cheque) to the Registered Charity.	$5,000 AUD

13. Value of Prize Pool: Up to $75,000.00 AUD
14. Conditions of prize:

    As per conditions of entry. Prizes are not transferable.

    The beneficiary of the prize/donation will be the nominated Registered Charity, if approved. Donations will be made by the Promoter to the Registered Charity within 30 days of Winner Determination.

    Monetary Prizes: If money is offered as a prize, the prize may be awarded in a cheque form or by eftpos transfer to a nominated bank account. If the prize is to be delivered by eftpos, the winner will be required to advise the Promoter of their nominated bank account details for their prize money to be deposited. Eftpos transfers may take up to 30 days to process.

15. Donation/Prize Winner Notification and Publication Details: All Major and Minor Donation Prize Winners will be notified by telephone or email by the following dates. The details of the Registered charity will also be published on https://www.nespresso.com/au/en/care-for-you-fund on the same date.
    • First Wave Winners - By 5pm AEST on 15 July 2024
    • Second Wave Winners - By 5pm AEDT on 14 October 2024
    • Third Wave Winners – By 5pm AEDT on 13 January 2025.
16. Prize Claim Date: All prizes must be claimed by 5pm (AEDT/AEST) within 12 weeks of Donation/Prize Winner Notification and Publication by responding to the Winner Notification. If the Donation/Prize is not claimed by the Prize Claim Date, the Donation/Prize may be forfeited and the Promoter may determine an alternative winner(s).
17. Unclaimed Prize Determination, Details and Prize Winner Notification and Publication Details: In the event that the prize is not claimed by the Prize Claim Date, or an entry is deemed invalid, or otherwise forfeited, the Promoter will conduct a re-draw from all remaining nominations received during the Nomination Period to distribute unclaimed prizes. The re-draw will take place at Tactics Marketing Support, Unit 19/8 Tilley Lane, Frenchs Forest NSW 2086 on the following dates/times. A Public Vote will not take place for the Unclaimed Prize Determination, however all Winners(s) drawn will need to meet the Assessment and Suitability Criteria as outlined above. The Winner(s) will be notified by telephone or email and their name will be published at https://www.nespresso.com/au/en/care-for-you-fund on the same date.
    • First Wave Winners - By 5pm AEST on Mon 7 October 2024
    • Second Wave Winners - By 5pm AEDT on Mon 6 January 2025
    • Third Wave Winners – By 5pm AEDT on Mon 7 April 2025

Conditions of Entry

1. These Conditions of Entry are to be read in conjunction with the Schedule to Conditions of Entry. To the extent that there is any inconsistency between the Conditions of Entry and the Schedule to Conditions of Entry, the Schedule to Condition of Entry prevails.

2. Information on how to enter & prizes form part of these terms & conditions. Any entry not complying with these Conditions of Entry and Schedule to Conditions of Entry is invalid.

3. Standard entry restriction: Employees of the Promoter, the Promoter’s associated companies, the Promoter’s agencies associated with the Promotion and their immediate families are ineligible to enter.

4. Promotional Period: The Promotion will take place during the Promotional Period. Any entry that occurs outside this period is invalid.

5. Receipt of entries for electronic entries: Entries are deemed to be received at the time of receipt into the Promoter’s database. The Promoter is not responsible for incorrect, inaccurate, incomplete, late, lost or misdirected information caused by an entrant or occurring during transmission.

6. Games of Chance: If more than one prize is offered for that draw, the prize with the highest value will be awarded first. If other prizes are available to be won in the Promotion, they will be awarded in descending value.

7. Verification Requirements: The Promoter may require the entrant to provide proof of identity, age, and residency and that the entrant meets all entry requirements. Where the Promotion requires the purchase of a product(s), the Promoter may require any prize winner to produce the original purchase receipt/s for every entry they or their household made during the Promotion period in order to claim a prize. If an entry cannot be verified to the Promoter’s satisfaction, the entry will be invalid.

8. Monetary Prizes: If money is offered as a prize, the prize may be awarded by way of cheque, EFTPOS card or transfer to a nominated bank account. If the prize is to be delivered by bank transfer, the winner will be required to advise the Promoter of their nominated bank account details for their prize money to be deposited.

9. Tickets to an Event or an Experience: If tickets to an event or an experience are offered as a prize, the prize will be subject to the organiser’s terms. To the extent permitted at law, the Promoter is not liable for any cancellation or re-scheduling that may prevent prize fulfilment. The tickets to the event cannot be converted to cash nor replaced if lost, stolen or defaced. Tickets can only be used on the date(s) specified on the ticket.

10. Trip Prize: If travel is offered as a prize, flights and accommodation are subject to availability at time of booking. Additional spending money, meals, taxes, valid passports, visas, transport to & from departure point additional transfers, insurance & all other ancillary costs not specifically stated in the Schedule to Conditions of Entry are the responsibility of the winner. It is a condition of accepting the prize that all components of the prize be taken during the trip and all persons taking the trip depart from & return to the winner's nearest capital city at the same time unless otherwise agreed by the Promoter.

11. Vouchers: If a voucher is offered as a prize, the prize will be subject to the issuer’s terms of use and are valid until the voucher expiry date stated on the voucher itself. The card cannot be converted to cash nor replaced if lost, stolen or defaced.

12. Vehicle: If a vehicle is offered as a prize, the vehicle includes registration, 3rd party insurance, a full tank of petrol and all on-road costs. Any additional costs including comprehensive insurance and additional optional extras are the responsibility of the winner.

13. Standard Prize Restriction: All prizes unless stated to the contrary are not transferable & cannot be converted to cash.

14. Prize Value: Prize value is correct at time of printing but no responsibility is accepted for any variation in the value of any prize.

15. Prize Delivery: Prizes will only be delivered in Australia / New Zealand and each winner should allow 28 days from prize winner determination for delivery of their prize, or (if required) the date they advise the Promoter of their nominated Australian / New Zealand bank account details for their prize money to be deposited.

16. If a prize winner or participant is under the age of 18 years of age: The prize will be awarded to the winner's parent/guardian on their behalf. The Promoter may require a winner under the age of 18 years to be accompanied by their parent or legal guardian throughout prize fulfilment.

17. If the prize becomes unavailable: The Promoter may substitute a different prize item of equal or greater value in the event that any prize item is unavailable despite the Promoter’s reasonable endeavours to procure within Australia / New Zealand. This substitution may be subject to any approval process required by any relevant gaming or lotteries authority if the Promotion is a game of chance.

18. Tampering: The Promoter may disqualify any individual entrant or group of entrants for tampering with the entry process. Tampering includes but is not limited to the utilisation of techniques designed to avoid payment of call costs or the making of multiple entries that are not associated with a separate eligible purchase, or submitting an entry which is not otherwise in accordance with these Conditions of Entry and Schedule to Conditions of Entry. Should the Promoter find evidence of tampering by an individual, in addition to declaring any or all entries made by that individual invalid, the Promoter may also preclude that entrant from participation in future promotions of the Promoter.

19. Technical Malfunction: If for any reason this Promotion is not capable of running as planned, whether caused by computer virus, mobile phone failure, line drop out, bugs, tampering, unauthorised intervention, fraud, technical failures or any other cause beyond the reasonable control of the Promoter which corrupt or affect the administration, security, fairness or integrity of the Promotion, the Promoter may (subject to any written direction given by a relevant Regulatory Authority), cancel, terminate, modify or suspend the Promotion. The Promoter is not responsible for any problems or technical malfunction of any telephone, telephone or computer network, or lines, servers, or telephone or internet providers, traffic congestion on any phone or computer network, or any combination thereof, related to participation or sending or receiving of any communication or of any materials in this Promotion.

20. Publicity: If a winner agrees to participate in follow-up interviews and publicity then the Promoter may use their name, image, photograph/s, film and sound recordings for publicity and promotion purposes, without compensation, and the Promoter will own copyright in any such images, photograph/s, film and sound recordings and in all material incorporating the same.

21. Entry Content: The Promoter may adapt and use any entry content, for publicity and promotion purposes for an unlimited time throughout the world without compensation in any media, social media, advertising and/or promoting any goods or services of the Promoter.

22. Copyright: It is a condition of participating in the Promotion that the entrant warrants that their entry is original and does not infringe the intellectual property of any third parties. The entrant assigns all rights, title and interest in their entry to the Promoter without compensation. The entrant further agrees not to object to the Promoters use of the entry material on the basis of any moral right. The Promoter may, if required request that an entrant complete any documentation necessary to give effect to this assignment of right, title and interest.

23. Liability: To the extent permitted by law: (a) the Promoter’s only liability is as expressly stated in these terms and provisions in the Australian Consumer Law and Consumer Guarantees Act 1993 [NZ] that cannot be excluded, and all other guarantees, warranties and conditions are excluded; and (b) the Promoter will not be liable to you (whether in contract, tort or otherwise) for any consequential, special, incidental or indirect loss or damage including loss of profit or loss of opportunity..

24. Consumer Guarantee: These terms and conditions do not exclude or limit the application of any statutory provision (including a provision of the Consumer Guarantees Act 1993 [NZ] or the Competition and Consumer Act 2010) where to do so would contravene that statute or cause any part of these terms and conditions to be void.

25. Disruptive, abusive, unsuitable entries: The Promoter may determine all entries invalid and/or preclude participation by an entrant if an entrant disrupts, annoys, abuses, acts contrary to law or engages in fraudulent or misleading and deceptive conduct.

26. Tax: Winners should obtain their own independent financial advice in relation to any tax liability that may arise as a result of their participation in the Promotion.

27. Promoter’s Decisions: All decisions are at the discretion of the Promoter (acting reasonably) and are final. No correspondence will be entered into.

28. Social Media: The Promotion is in no way sponsored, endorsed or administered by or associated with Facebook, Instagram or Twitter. Entrants completely release Facebook, Instagram or X (formerly known as Twitter) from any and all liability relating to the Promotion (this release is a requirement of the operators of Facebook, Instagram and X (formerly known as Twitter)).

29. Privacy: Each entry becomes the property of the Promoter. All details will be held in accordance with the Nestlé Privacy Policy which can be accessed by visiting www.nestle.co.nz / www.nestle.com.au or calling 0800 830 840 (NZ) or 1800 025 361 (AU).