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TERMS AND CONDITIONS


Enjoy Your Free Coffee Offer to Applaud our Hall of Fame

We’ve got a special offer for our Members to experience our range of quality coffees. We have developed some frequently asked questions to assist you in placing your order to receive your complimentary capsules. Terms & Conditions of the free coffee offer can be found beneath the FAQs.

Frequently Asked Questions


Q: How do I redeem my complimentary capsules?

A: You must login to the website using your Nespresso Member details. To ensure you’re using the correct login details, please use the same email address that you received the communication from Nespresso.
To be eligible to receive the complimentary capsules you must order at least the minimum amount of capsules specified in the communication received.
When you have ordered your capsules, PROCEED TO CHECKOUT and the complimentary capsules will automatically appear in your shopping bag.

Q: Can I redeem this offer more than once?

A: Yes, you are able to redeem this offer as many times as you wish until 22/09/19. However, the offer is limited to one per transaction so you will be required to order in separate transactions each time.

Q: Can I redeem this offer in conjunction with the Mystery Tasting Set offer?

A: Yes, you are able to redeem these offers together as long as you place your order from an eligible membership account for both offers, within the offer period and while the Mystery Set is in stock. The free coffee offer is limited to one per transaction and the Mystery Set is only available to redeem once.

Q: Can I choose the complimentary capsules I receive?

A: The complimentary capsules have been selected by Nespresso to help Members enjoy a range of our coffees and to highlight the Club Member favourites in our range. It is not possible to choose which complimentary capsules you receive. However, the order you place to meet the required amount in the offer can contain any coffee of your choice.

Q: Why is my offer different to my friend/neighbour/colleague?

A: From time to time Nespresso will provide personalised offers for our Members. Our offers are personalised to each Member depending on what we believe would be of most interest to them. This is just one of the many benefits of being a Nespresso Member. For more information visit http://www.nespresso.com/au/en/pages/services

Q: Why isn’t my offer appearing online?

A: To view your offer you must first log in to the website using your Nespresso Member details. To ensure you are using the correct login details, please use the same email address that you received the communication from Nespresso. If you require further assistance, please contact Nespresso on 1800 623 033

Terms Of Free Coffee Offer

This is a personalised offer linked to your Member number and ends 22/09/2019.
Coffee must be purchased in one transaction.
Offer can be redeemed multiple times in separate transactions.
Offer can be redeemed with Mystery Tasting Set offer but only while stocks last.
Cannot be redeemed with EasyOrder or any other offer, unless otherwise specified. This offer is only available on the Nespresso website, mobile apps or by calling the Nespresso Club.






Nespresso Coffee Survey (“The Promotion”)

Schedule to Conditions of Offer

Promotion Name

Nespresso Coffee Survey (“The Promotion”)

Promoter

The Promoter is Nestlé Australia Ltd. ABN 77 000 011 316 trading as Nespresso Australia of Level 4, 201 Miller Street North Sydney NSW 2060.

Website

https://www.nespresso.com/au/

Promotional Period

The Promotion starts at 12:00 a.m. on 3/9/2019 and closes at 11:59 p.m. on 13/9/2019.

Entry Restrictions

Entry is open to residents of Australia and are the recipient of the Nespresso Coffee Survey.

Entry Method

To enter, entrants must during the Promotional Period:

  • Receive an email from Nespresso to complete the survey
  • Complete the survey
  • Answer the question "Tell us how can Nespresso improve your Vertuo coffee machine and capsule experience (in 25 words or less)?”
  • Submit Name and contact details
  • The Promoter wil ljudge all entires to determine winners

MAximum entries permitted

One (1) entry per person.

Judging Details

The 10 most creative, original and suitable entries will be awarded with a major prize (“Major Prize Winner”). All decisions are at the discretion of the Promoter and no correspondence will be entered into. Judging will take place at 3:00 p.m. on 27/9/2019.

Prize

Type No. Available Details Value
Major Prize 10 $100 Amazon Gift Card $100

Value of Prize Pool

Up to $1000

Conditions of prize

As per conditions of entry. Prizes are not transferable & cannot be converted to cash.

Prize Winner Notification

Major Prize Winners will be notified by either telephone or email by 2:00 p.m. at 2/10/2019.

Prize Winner Publication Details

The first name and suburb of the Major Prize Winners will be published on http://www.nestle.com.au/productnews/winners on 4/10/2019 by 5:00 p.m.

Conditions of Entry

1. These Conditions of Entry are to be read in conjunction with the Schedule to Conditions of Entry. To the extent that there is any inconsistency between the Conditions of Entry and the Schedule to Conditions of Entry, the Schedule to Condition of Entry prevails.
2. Information on how to enter & prizes form part of these terms & conditions. Any entry not complying with these Conditions of Entry and Schedule to Conditions of Entry is invalid.
3. Standard entry restriction: Employees of the Promoter, the Promoter’s associated companies, the Promoter’s agencies associated with the Promotion and their immediate families are ineligible to enter.
4. Promotional Period: The Promotion will take place during the Promotional Period. Any entry that occurs outside this period is invalid.
5. Entry by SMS: Should the Promotion require an SMS entry, the cost of sending a text entry is the responsibility of the entrant and will vary depending on the mobile network used. Total cost of text entry made within Australia will not exceed 60 cents including GST, whether sent during the Promotional Period or not. Entrants may need to consult their mobile phone provider prior to entering the Promotion.
6. Receipt of entries for electronic entries: Entries are deemed to be received at the time of receipt into the Promoter’s database. The Promoter is not responsible for incorrect, inaccurate, incomplete, late, lost or misdirected information caused by an entrant or occurring during transmission.
7. Games of Chance: If more than one prize is offered for that draw, the prize with the highest value will be awarded first. If other prizes are available to be won in the Promotion, they will be awarded in descending value. The name of any prize winner will be published on the internet at www.nestle.com.au/productnews/winners.
8. Games of skill: All decisions are at the discretion of the Promoter and no correspondence will be entered into in this regard.
9. Verification Requirements: The Promoter may require the entrant to provide proof of identity, age, and residency. Where the Promotion requires the purchase of a product(s), the Promoter reserves the absolute discretion to require any prize winner to produce the original purchase receipt/s for every entry they or their household made during the Promotion period in order to claim a prize. If an entry cannot be verified to the Promoter’s satisfaction, the entry will be invalid.
10. Monetary Prizes: If money is offered as a prize, the prize may be awarded in a cheque form or by eftpos transfer to a nominated bank account. If the prize is to be delivered by eftpos, the winner will be required to advise the Promoter of their nominated bank account details for their prize money to be deposited. Eftpos transfers may take up to 30 days to process.
11. Tickets to an Event or an Experience: If tickets to an event or an experience are offered as a prize, the prize will be subject to the organiser’s terms. The Promoter is not liable for any cancellation or re-scheduling that may prevent prize fulfilment. The tickets to the event cannot be converted to cash nor replaced if lost, stolen or defaced. Tickets can only be used on the date(s) specified on the ticket.
12. Trip Prize: If travel is offered as a prize, flights and accommodation are subject to availability at time of booking. Additional spending money, meals, taxes, valid passports, visas, transport to & from departure point additional transfers, insurance & all other ancillary costs not specifically stated in the Schedule to Conditions of Entry are the responsibility of the winner. It is a condition of accepting the prize that all components of the prize be taken during the trip and all persons taking the trip depart from & return to the winner's nearest capital city at the same time unless otherwise agreed by the Promoter & that all persons taking the trip sign a waiver of liability & an indemnity in the form determined by the Promoter in its absolute discretion.
13. Vouchers If a voucher is offered as a prize, the prize will be subject to the issuer’s terms of use and are valid until the voucher expiry date stated on the voucher itself. The card cannot be converted to cash nor replaced if lost, stolen or defaced. 14. Vehicle: If a vehicle is offered as a prize, the vehicle includes registration, 3rd party insurance, a full tank of petrol and all on-road costs. Any additional costs including comprehensive insurance and additional optional extras are the responsibility of the winner.
15. Standard Prize Restriction: All prizes unless stated to the contrary are not transferable & cannot be converted to cash.
16. Prize Value: Prize value is correct at time of printing but no responsibility is accepted for any variation in the value of any prize.
17. Prize Delivery: Prizes will only be delivered in Australia and each winner should allow 28 days from prize winner determination for delivery of their prize, or (if required) the date they advise the Promoter of their nominated Australian bank account details for their prize money to be deposited.
18. 18. If a prize winner or participant is under the age of 18 years of age: The prize will be awarded to the winner's parent/guardian on their behalf. The Promoter may require a winner under the age of 18 years to be accompanied by their parent or legal guardian throughout prize fulfilment.
19. If the prize becomes unavailable: The Promoter may substitute a different prize item of equal or greater value in the event that any prize item is unavailable despite the Promoter’s reasonable endeavours to procure within Australia. This substitution may be subject to any approval process required by any relevant gaming or lotteries authority if the Promotion is a game of chance.
20. Australian Consumer Law: The winner should look to the manufacturer of products and provider of services awarded as prizes for all warranties. These terms and conditions do not exclude or limit the application of any statutory provision (including a provision of the Competition and Consumer Act 2010) where to do so would contravene that statute or cause any part of these terms and conditions to be void.
21. Tampering: The Promoter reserves the right to disqualify any individual entrant or group of entrants for tampering with the entry process. Tampering includes but is not limited to the utilisation of techniques designed to avoid payment of call costs or the making of multiple entries that are not associated with a separate eligible purchase, or submitting an entry which is not otherwise in accordance with these Conditions of Entry and Schedule to Conditions of Entry. Should the Promoter find evidence of tampering by an individual, in addition to declaring any or all entries made by that individual invalid, the Promoter may also preclude that entrant from participation future promotions of the Promoter.
22. Risks: The entrant acknowledges that participation in the Promotion and prize fulfilment may involve risk. The Promoter may require a winner (and their companions) to sign an indemnity and release prior to participation in the prize fulfilment or participation in the Promotion.
23. Technical Malfunction: If for any reason this Promotion is not capable of running as planned, whether caused by computer virus, mobile phone failure, line drop out, bugs, tampering, unauthorised intervention, fraud, technical failures or any other cause beyond the control of the Promoter which corrupt or affect the administration, security, fairness or integrity of the Promotion, the Promoter reserves the right in its sole discretion, (subject to any written direction given by a relevant Regulatory Authority), to cancel, terminate, modify or suspend the Promotion. The Promoter is not responsible for any problems or technical malfunction of any telephone, telephone or computer network, or lines, servers, or telephone or internet providers, traffic congestion on any phone or computer network, or any combination thereof, including any injury or damage to participants or any other person’s handset or computer related to or resulting from participation or sending or receiving of any communication or of any materials in this Promotion.
24. Publicity: Winners may be required to participate in a follow-up interviews and publicity. By entering the Promotion and claiming a prize, the winner agrees that the Promoter may use their name, image and photograph/s for publicity and Promotion purposes, without compensation, and agrees that the Promoter will own copyright in any such images and photograph/s and in all material incorporating the photograph/s.
25. Entry Content: The Promoter may use their entry content, name, likeness, images, photograph/s, film and sound recordings and any other material created during their participation in the Promotion for publicity and promotion purposes for an unlimited time throughout the world without compensation in any media, social media, advertising and/or promoting any goods or services of the Promoter.
26. Copyright: It is a condition of participating in the Promotion that the entrant warrants that their entry is original and does not infringe the intellectual property of any third parties. The entrant assigns all rights, title and interest in their entry to the Promoter without compensation. The entrant further agrees not to object to the Promoters use of the entry material on the basis of any moral right. The Promoter may, if required request that an entrant complete any documentation necessary to give effect to this assignment of right, title and interest.
27. Liability: The Promoter is not liable for any loss or damage whatsoever which is suffered, including but not limited to indirect or consequential loss, or for personal injury suffered or sustained during the course of accepting or using the prize, except for any liability which cannot be excluded by law.
28. Disruptive, abusive, unsuitable entries: The Promoter may determine all entries invalid and/or preclude participation by an entrant if an entrant disrupts, annoys, abuses, acts contrary to law or engages in fraudulent misleading and deceptive conduct.
29. Tax: Winners should obtain their own independent financial advice in relation to any tax liability that may arise as a result of their participation in the Promotion.
30. Promoters Decisions: All decisions of the Promoter are at their complete discretions and are final. No correspondence will be entered into.
31. Social Media: The Promotion is in no way sponsored, endorsed or administered by or associated with Facebook, Instagram or Twitter. Entrants completely release Facebook, Instagram or Twitter from any and all liability relating to the Promotion.
32. Privacy: Each entry becomes the property of the Promoter. All details will be held in accordance with the Nestlé Privacy Policy which can be accessed by visiting www.nestle.com.au or calling 1800 025 361.


Mystery Tasting Set

Buy 80 capsules or more to redeem your free Tasting Set*

^This is a personalised offer linked to your Member number.
Available once per transaction and only while stocks last.
Redeem gift at time of purchase.
Offer can be redeemed with Free Coffee offer if the minimum purchase requirement is met.
Cannot be redeemed with EasyOrder or any other offer, unless otherwise specified.



Nespresso “Special Gift 100 Coffee Capsules” Father’s Day 2019 Promotion

Schedule to Conditions of Offer

Promotion Name

Nespresso “Special Gift 100 Coffee Capsules” Father’s Day 2019 Promotion

Promoter

The Promoter is Nestlé Australia Ltd. ABN 77 000 011 316 trading as Nespresso Australia of Level 4, 201 Miller Street North Sydney NSW 2060.

Website

http://www.nespressopromotion.com.au

Eligibility Criteria

Claims can be submitted by:

  • Residents of Australia;
  • Who have purchased a Participating Product from a Participating Retailer;
  • Who are new/existing Nespresso Club Members; and
  • Who have submitted a claim in accordance with the claim method;
  • Who have otherwise complied with these terms and conditions.

Promotional Period

The Promotion starts at 12:01am AEST on 29 July 2019 and closes at 11:59pm AEST on 29 September 2019 (“Close Date”)

Participating Products

Participating Prodcuts include:

  • CitiZ
  • CitiZ&Milk
  • Creatista
  • Creatista Plus
  • Creatista Uno
  • Essenza Mini
  • Essenza Mini & Aeroccino3
  • Expert&Milk
  • Gran Lattissima
  • Inissia
  • Lattissima One
  • Lattissima Plus
  • Lattissima Pro
  • Lattissima Touch
  • Pixie
  • Vertuo
  • VertuoPlus
  • VertuoPlus & Barista
  • VertuoPlus & Aeroccino3

A Participating Product does not include:

a. Nespresso Professional machines; or
b. Commercial sales, second-hand, refurbished, trade seconds of similar products as determined by Nespresso in its sole discretion; or
c. Gran Maestria, KitchenAid, Maestria, Prodigio, U Nespresso and Nespresso Barista machines.

Participating Retailers

Participating Product must be purchased directly from either the Nespresso Boutique, by calling the Nespresso Club or visiting the Nespresso website and mobile app.

Offer

Purchase any Participating Product and receive 100 preselected complimentary coffee capsules that are preselected by Nespresso at their discretion.

If you place a further order of 100 capsules or more in one transaction by 11.59pm AEDT, 30 November 2019 you will receive a complimentary Vertuo Travel Mug valued at $30.

For example, you can purchase either:

  • The Original Line 150 capsule Welcome Offer; or
  • The Vertuo Line 100 capsule Welcome Offer; or
  • The Vertuo Line 60 capsule welcome Offer plus any other 40 capsules.

Claim Method

To claim the Offer, claimants must:
(i) Go to a Participating Retailer;
(ii) Purchase a Participating Product before the Close Date;
(iii) Before Claim Close Date 1, visit the Website to submit the 100 complimentary coffee capsules claim and join the Nespresso Club (if required);
(iv) Following claim verification, receive an email from Nespresso providing confirmation of the 100 coffee capsules being dispatched to the address provided by the claimant;
(v) Before Claim Close Date 2, make a further purchase of 100 capsules to receive a complimentary travel mug.

Offer Delivery

The 100 preselected complimentary coffee capsules will be provided to the claimant within 15 business days after their claim has been validated and processed by The Promoter.

The Travel Mug will be automatically added to the claimant’s second Nespresso coffee order of 100 capsules.

Maximum claims permitted

A maximum of three (3) claims in total will be accepted per customer during the Offer Period, provided each claim represents the separate purchase of a Participating Product.

Other Conditions

1. The Offer is available to Australian residents aged 18 years and over who provide an Australian postal address and comply with these Terms of Offer. Employees of Nestlé Australia Ltd, any company associated with Nespresso, any company acting as a service provider for Nespresso and the employee’s immediate families are ineligible to claim this offer.
2. Use with other offers: This Offer is not available in conjunction with any other Nespresso promotion, offer or discount. The offer is not available to customers who use points/rewards from a third party loyalty program as full payment towards a Participating Product at a Participating Retailer. The Offer is not valid for commercial sales, second-hand, refurbished, trade seconds or similar products as determined by Nespresso in its sole discretion
3. Verification: Nespresso reserves the right to verify the validity of all claims and reserves the right to disqualify any individual claimant or group of claimants for tampering with the claim process. Proof of purchase documentation (in the form of a purchase receipt) must clearly show the Participating Retailer, the Participating Product, the price paid and the date of the purchase. The serial number of the machine must also be provided to Nespresso. Claim details that are ineligible or incomplete will be considered void
4. Returns: Nespresso reserves the right to refuse any claim if the Participating Product is returned to the point of purchase.
5. Privacy: Nespresso collects claimants’ personal information in order to conduct the Offer. All personal details are kept in accordance with the Nespresso Privacy Policy. Visit www.nespresso.com/au/en/legal to access the Nespresso Privacy Policy.
6. Receipt of claims: Claims are deemed to be received at the time of receipt into the Promoter’s database. The Promoter is not responsible for incorrect, inaccurate, incomplete, late, lost or misdirected information caused by an entrant or occurring during transmission.
7. Not transferable: All Offers unless stated to the contrary are not transferable & cannot be converted to cash.
8. Australian Consumer Law: These terms and conditions do not exclude or limit the application of any statutory provision (including a provision of the Competition and Consumer Act 2010) where to do so would contravene that statute or cause any part of these terms and conditions to be void.
9. Tampering: The Promoter reserves the right to disqualify any individual claimant or group of claimants for tampering with the claim process. Tampering includes but is not limited to the utilisation of techniques designed to make multiple claims that are not associated with a separate eligible purchase, or submitting a claim which is not otherwise in accordance with these terms.
10. Technical Malfunction: If for any reason this Promotion is not capable of running as planned, whether caused by computer virus, mobile phone failure, line drop out, bugs, tampering, unauthorised intervention, fraud, technical failures or any other cause beyond the control of the Promoter which corrupt or affect the administration, security, fairness or integrity of the Promotion, the Promoter reserves the right in its sole discretion to modify the Promotion.
11. Lay bys: Lay-bys not paid in full by 29 September 2019 are excluded from this offer
12. Delivery: Free standard delivery is included with redemption.
13. Stock Availability: The 100 complimentary Nespresso coffee capsules will be made up of a preselected range chose by Nespresso. This range cannot be changed/substituted by claimants. Nespresso reserves the right to supplement this offer with alternative coffee capsules , if required, as stated above. No cash alternative will be available in lieu of the stated items.


Nespresso Consumer Velosophy Promotion ("The Promotion")

Schedule to Conditions of Offer

Promotion Name

Nespresso consumer Velosophy Promotion ("The Promotion")

Promoter

The Promoter is Nestlé Australia Ltd. ABN 77 000 011 316 trading as Nespresso Australia of Level 9, 201 Miller Street North Sydney NSW 2060.

Website

https://www.facebook.com/Nespresso.AU

Promotional Period

The Promotion starts at 9am AEST 12 August 2019 and closes at 11.59pm AEST 6 November 2019.

Entry Restrictions

Entry is open to residents of Australia who are aged 18 years and over who is a Nespresso Club Members (“Eligible Entrant”).

Entry Method

To enter, entrants must during the Promotional Period:

  1. Go to the Nespresso AU Facebook page and locate the competition post;
  2. ii. As a comment to the competition post, answer the following question:

'‘We’ve already made a bike, a pen and a pocket knife out of recycled aluminium Nespresso capsules. In 25 words or less, tell us what you think we should make next out of this infinitely recyclable material? Give us your most creative idea!'

The Promoter will judge all entires to determine winners.
Note: The Promoter will ask for proof that the entrant is a current Nespresso Club Member

Maximum entries permitted

Multiple unique entries are permitted, however entrants can only win one (1) prize.

Judging Details

Judging will take place at 2.00pm AEDT on 7 November 2019 at Nespresso Australia, Level 9, 201 Miller Street North Sydney NSW 2060. The five (5) most creative, original and suitable entries will be deemed Major Prize winners and will be awarded with a Major Prize.

All decisions are at the discretion of the Promoter and no correspondence will be entered into.

Prize

Type No. Available Details
Major Prize Winner Five (5) The Major Prize will consist of:
    - One (1) custom Velosophy bike, created in Sweden from recycled Nespresso capsules delivered as flat pack;
And Winner's Kit including:
    - One (1) quality helmet;
    - One (1) notebook created from recycled Nespresso capsules;
    - One (1) Caran D'Ache pen, created from recycled Nespresso capsules;
    - One (1) Nespresso recycling bag;

Value of Prize Pool

$11,927.20.

Conditions of prize

As per conditions of entry. Prizes are not transferable & cannot be converted to cash

Prize Winner Notification

Major Winners will be notified via Facebook message by 5.00pm AEDT on 7 November 2019.

Prize Claim Date

All prizes must be claimed by 5 December 2019 by 11.59AEST. If the prize is not claimed by the Prize Claim Date, the prize will be forfeited, and the Promoter may determine an alternative winner.

Re-Judging and Prize Winner Notification and Publication Details

If required, the Promoter will rejudge entries to determine prize winners at Nespresso Australia, Level 9, 201 Miller Street North Sydney NSW 2060 on 6 December 2019 at 2.00pm AEST. Winners will be notified and have their details published on the same date.

Conditions of Entry

  • These Conditions of Entry are to be read in conjunction with the Schedule to Conditions of Entry. To the extent that there is any inconsistency between the Conditions of Entry and the Schedule to Conditions of Entry, the Schedule to Condition of Entry prevails.
  • Information on how to enter & prizes form part of these terms & conditions. Any entry not complying with these Conditions of Entry and Schedule to Conditions of Entry is invalid.
  • Standard entry restriction: Employees of the Promoter, the Promoter’s associated companies, the Promoter’s agencies associated with the Promotion and their immediate families are ineligible to enter.
  • Promotional Period: The Promotion will take place during the Promotional Period. Any entry that occurs outside this period is invalid.
  • Entry by SMS: Should the Promotion require an SMS entry, the cost of sending a text entry is the responsibility of the entrant and will vary depending on the mobile network used. Total cost of text entry made within Australia will not exceed 60 cents including GST, whether sent during the Promotional Period or not. Entrants may need to consult their mobile phone provider prior to entering the Promotion.
  • Receipt of entries for electronic entries: Entries are deemed to be received at the time of receipt into the Promoter’s database. The Promoter is not responsible for incorrect, inaccurate, incomplete, late, lost or misdirected information caused by an entrant or occurring during transmission.
  • Games of Chance: If more than one prize is offered for that draw, the prize with the highest value will be awarded first. If other prizes are available to be won in the Promotion, they will be awarded in descending value. The name of any prize winner will be published on the internet at www.nestle.com.au/productnews/winners
  • Games of skill: All decisions are at the discretion of the Promoter and no correspondence will be entered into in this regard.
  • Verification Requirements: The Promoter may require the entrant to provide proof of identity, age, and residency. Where the Promotion requires the purchase of a product(s), the Promoter reserves the absolute discretion to require any prize winner to produce the original purchase receipt/s for every entry they or their household made during the Promotion period in order to claim a prize. If an entry cannot be verified to the Promoter’s satisfaction, the entry will be invalid
  • Monetary Prizes: If money is offered as a prize, the prize may be awarded in a cheque form or by eftpos transfer to a nominated bank account. If the prize is to be delivered by eftpos, the winner will be required to advise the Promoter of their nominated bank account details for their prize money to be deposited. Eftpos transfers may take up to 30 days to process.
  • Tickets to an Event or an Experience: If tickets to an event or an experience are offered as a prize, the prize will be subject to the organiser’s terms. The Promoter is not liable for any cancellation or re-scheduling that may prevent prize fulfilment. The tickets to the event cannot be converted to cash nor replaced if lost, stolen or defaced. Tickets can only be used on the date(s) specified on the ticket.
  • Trip Prize: If travel is offered as a prize, flights and accommodation are subject to availability at time of booking. Additional spending money, meals, taxes, valid passports, visas, transport to & from departure point additional transfers, insurance & all other ancillary costs not specifically stated in the Schedule to Conditions of Entry are the responsibility of the winner. It is a condition of accepting the prize that all components of the prize be taken during the trip and all persons taking the trip depart from & return to the winner's nearest capital city at the same time unless otherwise agreed by the Promoter & that all persons taking the trip sign a waiver of liability & an indemnity in the form determined by the Promoter in its absolute discretion.
  • Vouchers: If a voucher is offered as a prize, the prize will be subject to the issuer’s terms of use and are valid until the voucher expiry date stated on the voucher itself. The card cannot be converted to cash nor replaced if lost, stolen or defaced.
  • Vehicle: If a vehicle is offered as a prize, the vehicle includes registration, 3rd party insurance, a full tank of petrol and all on-road costs. Any additional costs including comprehensive insurance and additional optional extras are the responsibility of the winner.
  • Standard Prize Restriction: All prizes unless stated to the contrary are not transferable & cannot be converted to cash.
  • Prize Value: Prize value is correct at time of printing but no responsibility is accepted for any variation in the value of any prize.
  • Prize Delivery: Prizes will only be delivered in Australia and each winner should allow 28 days from prize winner determination for delivery of their prize, or (if required) the date they advise the Promoter of their nominated Australian bank account details for their prize money to be deposited.
  • If a prize winner or participant is under the age of 18 years of age: The prize will be awarded to the winner's parent/guardian on their behalf. The Promoter may require a winner under the age of 18 years to be accompanied by their parent or legal guardian throughout prize fulfilment.
  • If the prize becomes unavailable: The Promoter may substitute a different prize item of equal or greater value in the event that any prize item is unavailable despite the Promoter’s reasonable endeavours to procure within Australia. This substitution may be subject to any approval process required by any relevant gaming or lotteries authority if the Promotion is a game of chance.
  • Australian Consumer Law: The winner should look to the manufacturer of products and provider of services awarded as prizes for all warranties. These terms and conditions do not exclude or limit the application of any statutory provision (including a provision of the Competition and Consumer Act 2010) where to do so would contravene that statute or cause any part of these terms and conditions to be void.
  • Tampering: The Promoter reserves the right to disqualify any individual entrant or group of entrants for tampering with the entry process. Tampering includes but is not limited to the utilisation of techniques designed to avoid payment of call costs or the making of multiple entries that are not associated with a separate eligible purchase, or submitting an entry which is not otherwise in accordance with these Conditions of Entry and Schedule to Conditions of Entry. Should the Promoter find evidence of tampering by an individual, in addition to declaring any or all entries made by that individual invalid, the Promoter may also preclude that entrant from participation future promotions of the Promoter.
  • Risks: The entrant acknowledges that participation in the Promotion and prize fulfilment may involve risk. The Promoter may require a winner (and their companions) to sign an indemnity and release prior to participation in the prize fulfilment or participation in the Promotion.
  • Technical Malfunction: If for any reason this Promotion is not capable of running as planned, whether caused by computer virus, mobile phone failure, line drop out, bugs, tampering, unauthorised intervention, fraud, technical failures or any other cause beyond the control of the Promoter which corrupt or affect the administration, security, fairness or integrity of the Promotion, the Promoter reserves the right in its sole discretion, (subject to any written direction given by a relevant Regulatory Authority), to cancel, terminate, modify or suspend the Promotion. The Promoter is not responsible for any problems or technical malfunction of any telephone, telephone or computer network, or lines, servers, or telephone or internet providers, traffic congestion on any phone or computer network, or any combination thereof, including any injury or damage to participants or any other person’s handset or computer related to or resulting from participation or sending or receiving of any communication or of any materials in this Promotion.
  • Publicity: Winners may be required to participate in a follow-up interviews and publicity. By entering the Promotion and claiming a prize, the winner agrees that the Promoter may use their name, image and photograph/s for publicity and Promotion purposes, without compensation, and agrees that the Promoter will own copyright in any such images and photograph/s and in all material incorporating the photograph/s.
  • Entry Content: The Promoter may use their entry content, name, likeness, images, photograph/s, film and sound recordings and any other material created during their participation in the Promotion for publicity and promotion purposes for an unlimited time throughout the world without compensation in any media, social media, advertising and/or promoting any goods or services of the Promoter.
  • Copyright: It is a condition of participating in the Promotion that the entrant warrants that their entry is original and does not infringe the intellectual property of any third parties. The entrant assigns all rights, title and interest in their entry to the Promoter without compensation. The entrant further agrees not to object to the Promoters use of the entry material on the basis of any moral right. The Promoter may, if required request that an entrant complete any documentation necessary to give effect to this assignment of right, title and interest.
  • Liability: The Promoter is not liable for any loss or damage whatsoever which is suffered, including but not limited to indirect or consequential loss, or for personal injury suffered or sustained during the course of accepting or using the prize, except for any liability which cannot be excluded by law.
  • Disruptive, abusive, unsuitable entries: The Promoter may determine all entries invalid and/or preclude participation by an entrant if an entrant disrupts, annoys, abuses, acts contrary to law or engages in fraudulent misleading and deceptive conduct.
  • Tax: Winners should obtain their own independent financial advice in relation to any tax liability that may arise as a result of their participation in the Promotion.
  • Promoters Decisions: All decisions of the Promoter are at their complete discretions and are final. No correspondence will be entered into.
  • Social Media: The Promotion is in no way sponsored, endorsed or administered by or associated with Facebook, Instagram or Twitter. Entrants completely release Facebook, Instagram or Twitter from any and all liability relating to the Promotion.
  • Privacy: Each entry becomes the property of the Promoter. All details will be held in accordance with the Nestlé Privacy Policy which can be accessed by visiting www.nestle.com.au or calling 1800 025 361.

Nespresso Welcome Offer

The Welcome Offer is available on the Club Member’s first or second coffee order only.

Club Members can only redeem the Welcome Offer once per Club Member account number. Free standard delivery is included with all orders containing the purchase of any Vertuo or Original Welcome Offers.

Welcome Offer coffee selections and gifts subject to stock availability.

Choice of one complimentary accessory gift available only with the Original 150 Capsule Welcome Offers or Vertuo Gourmet Selection (100 capsules) Welcome Offer. The Vertuo Discovery Selection (60 capsules) comes with a pre-selected complimentary accessory gift.

Capsule dispensers are supplied without capsules.

Selection of complimentary accessories will be determined by Nespresso.