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TERMS AND CONDITIONS

Autumn Coffee Offer (open offer)

Terms and Conditions

Promotion Name

Nespresso Autumn Coffee Offer (open offer) (“The Promotion”).

Promoter

The Promoter is Nestlé Australia Ltd. ABN 77 000 011 316 trading as Nespresso Australia of Level 4, 201 Miller Street North Sydney NSW 2060.

Eligibility Criteria

This Offer is available to residents of Australia aged 18 years or over (“Eligible Claimant”).

Note: A Nespresso member account is required to make purchases via Nespresso on 1800 623 033 or on the Nespresso app.

Promotional Period

The Promotion starts at 09.00am AEDT on 21st March 2023 and closes 11.59pm AEST on 5th April 2023.

Participating Products

Any Nespresso Coffee Capsules (excluding Nespresso Professional Coffee Capsules and any capsules incorporated into an accessory product such as, but not limited to, an advent calendar or festive bon bon).

Participating Retailers

The Participating Retailers are:

a) Nespresso Boutique;
b) Nespresso via phone on 1800 623 033;
c) The Nespresso Website at www.nespresso.com.au; or
d) The Nespresso mobile app.

Note: A Nespresso member account is required to make purchases via Nespresso on 1800 623 033 or on the Nespresso app.

Offers

There are three (3) offers associated with this Promotion collectively “Autumn Coffee Offers”.

Purchase any Participating Products during the Promotional Period to receive bonus pre-selected coffee(s). This is a multi-tiered offer, and you must meet the Minimum Purchase Requirements outlined below to be eligible for each offer:

1. NESPRESSO BOUTIQUE ONLY OFFER: Purchase one hundred (100) or more Participating Products in a single transaction from any Nespresso Boutique during the Promotional Period to receive ten (10) bonus pre-selected coffee capsules from Nespresso (‘Boutique Exclusive Bonus 10 Capsules Offer). The bonus Nespresso coffee capsules for this offer are pre-selected and include ten (10) Roma capsules for the Original system OR ten (10) Il Caffe capsules for the Vertuo system. This offer is available in any Nespresso Boutique (and excludes Nespresso purchases made via phone on 1800 623 033, the Nespresso website and the Nespresso mobile app).

2. Purchase one hundred and sixty (160) or more Participating Products in a single transaction from any Participating Retailer during the Promotional Period to receive thirty (30) bonus pre-selected coffee capsules (‘Bonus 30 Capsules Offer). The bonus Nespresso coffee capsules for this offer are pre-selected and include ten (10) Roma, ten (10) Arpeggio and ten (10) Barista Chiaro capsules for the Original system OR ten (10) Il Caffe, ten (10) Double Espresso Chiaro and ten (10) Bianco Forte capsules for the Vertuo system.

3. Purchase two hundred and forty (240) or more Participating Products in a single transaction from any Participating Retailer during the Promotional Period to receive forty (50) bonus pre-selected coffee capsules (‘Bonus 50 Capsules Offer’). The bonus Nespresso coffee capsules for this offer are pre-selected and include twenty (20) Roma, twenty (20) Arpeggio and ten (10) Barista Chiaro capsules for the Original system OR twenty (20) Il Caffe, twenty (20) Double Espresso Chiaro, and ten (10) Bianco Forte capsules for the Vertuo system.

Note: When placing an order via the Nespresso App, or on the Nespresso website at www.nespresso.com, if you have a mix of coffee capsules from both the Vertuo system and the Original system in your basket at checkout, you will receive Vertuo capsules as your free pre-selected coffee.

Claim Method

To claim, Eligible Claimants must, during the Promotional Period:

(i) Purchase the required minimum number of capsules in a single transaction (as outlined in Offer(s)).

The bonus coffee capsules will be added automatically at checkout. 

Note:

(1) When placing an order via the Nespresso mobile App, or on the Nespresso website at www.nespresso.com, if you have a mix of coffee capsules from both the Vertuo system and the Original system in your basket at checkout, you will receive Vertuo capsules as your free pre-selected coffee.

(2) For orders made on the Nespresso mobile app, or on the Nespresso website at www.nespresso.com, the Nespresso Boutique or by calling Nespresso, the free coffee capsules are pre-selected and cannot be changed.

Claim conditions

This offer is subject to stock availability within the applicable channel. If stocks of the Participating Product(s) or the free coffee run out or are unavailable, Nespresso may end the promotion or substitute the free coffee with another of equal or higher value. 

Maximum Claims Permitted

Autumn Coffee Offers can be redeemed multiple times in separate transactions.

Offers cannot be combined with any other Nespresso promotion, offer or discount unless otherwise specified.

Delivery

Free standard delivery is available with the minimum order of one-hundred (100) Nespresso capsules.

A delivery which only contains accessories will attract a delivery fee.

Other Conditions

1. The Offer is available to Australian residents aged 18 years and over who provide a Australian postal address and comply with these Terms of Offer. Employees of Nestlé Australia Ltd, any company associated with Nespresso, any company acting as a service provider for Nespresso and the employee’s immediate families are ineligible to claim this offer.

2. Use with other offers: This Offer is not available in conjunction with any other Nespresso promotion, offer or discount unless otherwise specified.

3. Verification: Nespresso reserves the right to verify the validity of all claims and reserves the right to disqualify any individual claimant or group of claimants for tampering with the claim process.

4. Returns: Nespresso reserves the right to refuse any claim if the Participating Product is returned to the point of purchase.

5. Privacy: Nespresso collects claimants’ personal information in order to conduct the Offer. All personal details are kept in accordance with the Nespresso Privacy Policy. Visit www.nespresso.com/au/en/legal to access the Nespresso Privacy Policy.

6. Not transferable: All Offers unless stated to the contrary are not transferable & cannot be converted to cash.

7. Delivery: Free standard delivery is included with redemption.

8. Australian Consumer Law: These terms and conditions do not exclude or limit the application of any statutory provision (including a provision of the Competition and Consumer Act 2010) where to do so would contravene that statute or cause any part of these terms and conditions to be void.

9. Stock Availability: The bonus Nespresso items are subject to stock availability and Nespresso reserves the right to supplement this offer with alternative items of equivalent value. No cash alternative will be available in lieu of the stated items. 

10. Tampering: The Promoter reserves the right to disqualify any individual claimant or group of claimants for tampering with the claim process. Tampering includes but is not limited to the utilisation of techniques designed to make multiple claims that are not associated with a separate eligible purchase or submitting a claim which is not otherwise in accordance with these terms.

11. Technical Malfunction: If for any reason this Promotion is not capable of running as planned, whether caused by computer virus, mobile phone failure, line drop out, bugs, tampering, unauthorised intervention, fraud, technical failures or any other cause beyond the control of the Promoter which corrupt or affect the administration, security, fairness or integrity of the Promotion, the Promoter reserves the right in its sole discretion to modify the Promotion.

Nespresso – Consumer Offer Terms and Conditions

  1. Promotion Name: Nespresso Mother's Day Promotion 2023 – $80 or $50 discount on Vertuo Coffee Machines purchased direct from Nespresso ("The Promotion").
  2. Promoter: The Promoter is Nestlé Australia Ltd. ABN 77 000 011 316 trading as Nespresso Australia of Level 4, 201 Miller Street North Sydney NSW 2060.
  3. Website: www.nespresso.com/au/en
  4. Eligibility Criteria: Cash Back claims can be submitted by:
    • Residents of Australia;
    • Who have purchased a Participating Product from a Participating Retailer during the Promotional Period;
    • Who are new/existing Nespresso Members;
    • Who have otherwise complied with these terms and conditions (“Eligible Claimant”).
  5. Promotional Period: The Promotion starts at 12:01am AEDT on 20/03/2023 and closes at 11:59pm AEST on 30/05/2023.
  6. Participating Products: Offer 1 Participating Products include the following Nespresso coffee machine ranges:
    • Vertuo & Aeroccino3
    • Vertuo Pop & Aeroccino3
    • Vertup Pop & Aeroccino4
    • Vertuo Pop & Barista
    • Vertuo Next & Aeroccino3
    • Vertuo Next & Barista
    • Vertuo Plus & Aeroccino3
    • Vertuo Plus & Barista

    Offer 2 Participating Products include the following Nespresso coffee machine ranges:

    • Vertuo
    • Vertuo Pop
    • Vertuo Next
    • Vertuo Plus

    Note: Availability of models and colours may vary by store.

    A Participating Product does not include:

    1. Nespresso Business Solution machines; or
    2. Commercial sales, second-hand, refurbished, trade seconds of similar products as determined by Nespresso in its sole discretion; or
    3. Nespresso Original Line machines including Nespresso Barista; or
    4. Nespresso machines that are purchased through the Nespresso Machine Subscription service.
  7. Participating Retailers: Participating Products must be purchased directly from either the Nespresso Boutiques, by calling the Nespresso Club on 1800 623 033 or visiting the Nespresso website or Nespresso mobile app.
  8. Offer: If you purchase a Participating Product from a Participating Retailer during the Promotional Period, you will receive either $80 or $50 discount off the purchase price:
    • Offer 1: Purchase any Offer 1 Participating Product from a Participating Retailer during the Promotional Period and receive an $80 discount off the purchase price; or
    • Offer 2: Purchase any Offer 2 Participating Product from a Participating Retailer during the Promotional Period and receive a $50 discount off the purchase price.

    The $80 or $50 discount is deducted from the total cost at the point of purchase. The $80 or $50 discount is not transferable and cannot be converted cash.

  9. Claim Method: To claim, Eligible Claimants must:
    1. Purchase a Participating Product from a Participating Retailer during the Promotional Period;
    2. Be or become a Nespresso Member;
    3. The Cash Back for Offer 1 and Offer 2 will be provided to claimants in the form of a discount upon purchase of the Participating Product at point of sale.
  10. Offer Delivery: The $80 or $50 discount for Offer 1 and Offer 2 will be provided to Eligible Claimants as a discount upon purchase of the Participating Product at point of sale.
  11. Maximum Claims Permitted: A maximum of three (3) claims in total will be accepted per Nespresso customer during the Promotional Period, provided each claim represents the separate purchase of a Participating Product.
  12. Other Conditions:
    1. The Offer is available to Australian residents aged 18 years and over who provide an Australian postal address and comply with these Terms of Offer. Employees of Nestlé Australia Ltd, any company associated with Nespresso, any company acting as a service provider for Nespresso and the employee’s immediate families are ineligible to claim this offer.
    2. Use with other offers: This Offer is not available in conjunction with any other Nespresso promotion, offer or discount. The Offer is not valid for commercial sales, second-hand, refurbished, trade seconds or similar products as determined by Nespresso in its sole discretion.
    3. Verification: Nespresso reserves the right to verify the validity of all claims and reserves the right to disqualify any individual claimant or group of claimants for tampering with the claim process. Proof of purchase documentation (in the form of a purchase receipt) must clearly show the Participating Retailer, the Participating Product, the price paid and the date of the purchase. The serial number of the machine must also be provided to Nespresso. Claim details that are ineligible or incomplete will be considered void.
    4. Returns: Nespresso reserves the right to refuse any claim if the Participating Product is returned to the point of purchase.
    5. Privacy: Nespresso collects claimants’ personal information in order to conduct the Offer. All personal details are kept in accordance with the Nespresso Privacy Policy. Visit www.nespresso.com.au/en/pages/legal to access the Nespresso Privacy Policy.
    6. Receipt of claims: Claims are deemed to be received at the time of receipt into the Promoter’s database. The Promoter is not responsible for incorrect, inaccurate, incomplete, late, lost or misdirected information caused by an entrant or occurring during transmission.
    7. Not transferable: All Offers unless stated to the contrary are not transferable & cannot be converted to cash.
    8. Australian Consumer Law: These terms and conditions do not exclude or limit the application of any statutory provision (including a provision of the Competition and Consumer Act 2010) where to do so would contravene that statute or cause any part of these terms and conditions to be void.
    9. Tampering: The Promoter reserves the right to disqualify any individual claimant or group of claimants for tampering with the claim process. Tampering includes but is not limited to the utilisation of techniques designed to make multiple claims that are not associated with a separate eligible purchase, or submitting a claim which is not otherwise in accordance with these terms.
    10. Technical Malfunction: If for any reason this Promotion is not capable of running as planned, whether caused by computer virus, mobile phone failure, line drop out, bugs, tampering, unauthorised intervention, fraud, technical failures or any other cause beyond the control of the Promoter which corrupt or affect the administration, security, fairness or integrity of the Promotion, the Promoter reserves the right in its sole discretion to modify the Promotion.
    11. Delivery: Free standard delivery is included with purchase.

Nespresso – Consumer Offer Terms and Conditions

  1. Promotion Name: Nespresso Mother’s Day 2023 – Original Line Coffee Machines Coffee Credit offer ("The Promotion").
  2. Promoter: The Promoter is Nestlé Australia Ltd. ABN 77 000 011 316 trading as Nespresso Australia of Level 4, 201 Miller Street North Sydney NSW 2060.
  3. Website: www.nespresso.com/au/en
  4. Eligibility Criteria: Coffee Credit Claims can be submitted by:
    • Residents of Australia;
    • Who have purchased a Participating Product from a Participating Retailer during the Promotional Period;
    • Who are new/existing Nespresso Members; and
    • Who have otherwise complied with these terms and conditions (“Eligible Claimant”)

    Note: MINIMUM SPEND APPLIES. Claimants will have to spend an additional amount in order to redeem the Coffee Credit. See Minimum Spend section below for details.

  5. Promotional Period: The Promotion starts at 12:01am AEDT on 20/03/2023 and closes at 11:59pm AEST on 30/05/2023.
  6. Participating Products: The Participating Product(s) include:
    • Creatista Plus, Creatista Pro, Creatista Uno, Gran Lattissima, Lattissima One, Lattissima Pro, Lattissima Touch and Nespresso Atelier Nespresso coffee machine ranges. Note: Availability of models and colours may vary by store.

    A Participating Product does not include:

    1. Nespresso Business Solution machines; or
    2. Commercial sales, second-hand, refurbished, trade seconds of similar products as determined by Nespresso in its sole discretion;
    3. Nespresso Vertuo machines;
    4. Nespresso machines that are purchased through a Nespresso Subscription service; or
    5. The following Nespresso coffee machine ranges; Inissia, Inissia & Aeroccino3, Essenza Mini, Essenza Mini & Aeroccino3, CitiZ and CitiZ&milk machine ranges.
  7. Participating Retailers: Participating Products must be purchased directly from either the Nespresso Boutiques, by calling the Nespresso Club on 1800 623 033 or visiting the Nespresso website or Nespresso mobile app.
  8. Offer: Purchase a Participating Product from a Participating Retailer during the Promotional Period, to receive a $60 credit (“Coffee Credit”) towards your Nespresso coffee order:
  9. Claim Method: To claim, Eligible Claimants must:
    1. Purchase a Participating Product from a Participating Retailer during the Promotional Period;
    2. Be or become a Nespresso Member;
    3. The Coffee Credit for Offer 1 or Offer 2 will be automatically applied to the claimant’s Nespresso account upon purchase of a Participating Product.

    Please note that Coffee Credit orders must meet the Coffee Credit Conditions and Minimum Spend (as stated below).

  10. Coffee Credit Conditions: The Coffee Credit for can only be used to purchase Nespresso capsules from Nespresso Boutiques, by calling the Nespresso Club on 1800 623 033, by visiting the Nespresso website or through Nespresso mobile app.

    The Coffee Credit must be used in full in a single transaction by 11:59pm AEST on 25/07/23 and the total order amount must exceed the $60 Coffee Credit amount. Coffee Credits are not transferable and cannot be redeemed for cash. The Coffee Credit cannot be used in conjunction with any other Nespresso promotion, offer or discount.

    MINIMUM SPEND APPLIES. See below for details.

  11. Minimum Spend: The Coffee Credit must be used in full in a single by 11.59pm AEST on 25/07/23 and the total order amount must exceed the $60 Coffee Credit.

    Claimants will have to spend an additional amount in order to redeem the Coffee Credit. For example:

    • Claimants may purchase 80 capsules (8 sleeves where each sleeve contains 10 capsules) of Original Line Volluto capsules at $0.82 per capsule at a total cost of $65.60. Following application of the 60.00 Coffee Credit, the claimant will have a minimum spend of $5.60. The above prices are for illustrative purposes only and are correct at time of publishing. Prices are subject to change.
  12. Offer Delivery: The Coffee Credit for will be automatically applied to the claimants Nespresso account upon purchase of Participating Product.
  13. Maximum Claims Permitted: A maximum of three (3) claims in total will be accepted per Nespresso customer during the Promotional Period, provided each claim represents the separate purchase of a Participating Product.
  14. Other Conditions:
    1. The Offer is available to Australian residents aged 18 years and over who provide an Australian postal address and comply with these Terms of Offer. Employees of Nestlé Australia Ltd, any company associated with Nespresso, any company acting as a service provider for Nespresso and the employee’s immediate families are ineligible to claim this offer.
    2. Use with other offers: This Offer is not available in conjunction with any other Nespresso promotion, offer or discount. The Offer is not valid for commercial sales, second-hand, refurbished, trade seconds or similar products as determined by Nespresso in its sole discretion.
    3. Verification: Nespresso reserves the right to verify the validity of all claims and reserves the right to disqualify any individual claimant or group of claimants for tampering with the claim process. Proof of purchase documentation (in the form of a purchase receipt) must clearly show the Participating Retailer, the Participating Product, the price paid and the date of the purchase. The serial number of the machine must also be provided to Nespresso. Claim details that are ineligible or incomplete will be considered void.
    4. Returns: Nespresso reserves the right to refuse any claim if the Participating Product is returned to the point of purchase.
    5. Privacy: Nespresso collects claimants’ personal information in order to conduct the Offer. All personal details are kept in accordance with the Nespresso Privacy Policy. Visit www.nespresso.com.au/en/pages/legal to access the Nespresso Privacy Policy.
    6. Receipt of claims: Claims are deemed to be received at the time of receipt into the Promoter’s database. The Promoter is not responsible for incorrect, inaccurate, incomplete, late, lost or misdirected information caused by an entrant or occurring during transmission.
    7. Not transferable: All Offers unless stated to the contrary are not transferable & cannot be converted to cash.Australian Consumer Law: These terms and conditions do not exclude or limit the application of any statutory provision (including a provision of the Competition and Consumer Act 2010) where to do so would contravene that statute or cause any part of these terms and conditions to be void.
    8. Australian Consumer Law: These terms and conditions do not exclude or limit the application of any statutory provision (including a provision of the Competition and Consumer Act 2010) where to do so would contravene that statute or cause any part of these terms and conditions to be void.
    9. Tampering: The Promoter reserves the right to disqualify any individual claimant or group of claimants for tampering with the claim process. Tampering includes but is not limited to the utilisation of techniques designed to make multiple claims that are not associated with a separate eligible purchase or submitting a claim which is not otherwise in accordance with these terms.
    10. Technical Malfunction: If for any reason this Promotion is not capable of running as planned, whether caused by computer virus, mobile phone failure, line drop out, bugs, tampering, unauthorised intervention, fraud, technical failures or any other cause beyond the control of the Promoter which corrupt or affect the administration, security, fairness or integrity of the Promotion, the Promoter reserves the right in its sole discretion to modify the Promotion.
    11. Lay-bys: Lay-bys not paid in full by the end of the Promotional Period are excluded from this offer.
    12. Delivery: Free standard delivery is included with the redemption of $60 Coffee Credit orders.

Sydney Getaway Promotion Winners

  • Evette Gardner
  • Peter Dritsakos
  • David Steel
  • Karinya Sullivan

Receive a FREE VIEW Bonbonniere Capsule Dispenser on your first order

Promotion Name

Sign-up to a Recurring Coffee Plan and receive a free VIEW Bonbonniere Capsule Dispenser RRP $40* (“The Promotion”).

Promoter

The Promoter is Nestlé Australia Ltd trading as Nespresso Australia at Level 4, 201 Miller Street, North Sydney, NSW 2060.

Eligibility Criteria

This offer is open to:

· Residents of Australia aged 18 years or over; and

· Who are new or existing Nespresso members; and

· Who become new members* of Nespresso’s Recurring Coffee Plan during the Promotional Period

· Who have otherwise complied with these Terms and Conditions (“Eligible Claimant”).

Promotional Period

The Promotion starts 12.01am AEDT on 28 February 2023 and closes 11.59pm AEDT on 9 April 2023 or while stocks last (whichever occurs first).

Participating Product(s)

N/A

Participating Retailers

The Participating Retailers are:

a) The Nespresso website at www.nespresso.com.au;

b) The Nespresso mobile app; or

c) Nespresso on 1800 623 033.

Offer

Sign-up to a Recurring Coffee Plan and receive a free VIEW Bonbonniere Capsule Dispenser (“Gift”) RRP $40*

Claim Method

To claim, Eligible Claimants must complete the following:

(i) Call Nespresso on 1800 623 033 or go to https://www.nespresso.com/au/en/coffee-subscription-recurring-plan and follow the prompts to set-up a Nespresso Recurring Coffee Plan;

(ii) Sign up by selecting a coffee from the full range of Nespresso permanent coffees and choose the date, quantity and frequency of the order;

(iii) Agree to Terms and Conditions;

(iv) Click on ‘place order’ to complete their Nespresso Recurring Coffee Plan.

The free Gift will be automatically added to their first Recurring Coffee Plan order,

Claim conditions

If stocks run out or are unavailable, Nespresso reserves the right in its sole discretion to end the promotion or substitute the product with another of equal or higher value.

Recurring Coffee Plan: Is a plan which allows you to reorder and pay for your Nespresso capsules and selected accessories automatically based on a chosen frequency, plus benefit from free sleeves of coffee with orders of 100 capsules accumulative and free delivery on 50 capsules or more. Nespresso members can sign up to Recurring Coffee Plan via the Nespresso website, the Nespresso mobile app or by calling the customer care team on 1800 623 033. For full Recurring Coffee Plan terms and conditions see https://www.nespresso.com/au/en/legal

Maximum claims permitted

Eligible Claimants can claim this offer a maximum of (1) time during the Promotional Period.

Offers cannot be combined with any other Nespresso promotion, offer or discount unless otherwise specified.

Delivery

The free Gift will be automatically added to the Eligible Claimant’s first Recurring Coffee Plan order.

Other Conditions

1. The Offer is available to Australian residents aged 18 years and over who provide an Australian postal address and comply with these Terms of Offer. Employees of Nestlé Australia Ltd, any company associated with Nespresso, any company acting as a service provider for Nespresso and the employee’s immediate families are ineligible to claim this offer.

2. Use with other offers: This Offer is not available in conjunction with any other Nespresso promotion, offer or discount unless otherwise specified. The Offer is not valid for commercial sales, second-hand, refurbished, trade seconds or similar products as determined by Nespresso in its sole discretion.

3. Returns: Nespresso reserves the right to refuse any claim if the Participating Product is returned to the point of purchase.

4. Privacy: Nespresso collects claimants’ personal information in order to conduct the Offer. All personal details are kept in accordance with the Nespresso Privacy Policy. Visit https://www.nespresso.com/au/en/legal to access the Nespresso Privacy Policy.

5. Not transferable: All Offers unless stated to the contrary are not transferable & cannot be converted to cash.

6. Stock Availability: The free/discounted Nespresso item/s is/are subject to stock availability and Nespresso reserves the right to supplement this offer with alternative items of equivalent value. No cash alternative will be available in lieu of the stated item/s.

7. Australian Consumer Law: These terms and conditions do not exclude or limit the application of any statutory provision (including a provision of the Competition and Consumer Act 2010) where to do so would contravene that statute or cause any part of these terms and conditions to be void.

8. Tampering: The Promoter reserves the right to disqualify any individual claimant or group of claimants for tampering with the claim process. Tampering includes but is not limited to the utilisation of techniques designed to make multiple claims that are not associated with a separate eligible purchase or submitting a claim which is not otherwise in accordance with these terms.

9. Technical Malfunction: If for any reason this Promotion is not capable of running as planned, whether caused by computer virus, mobile phone failure, line drop out, bugs, tampering, unauthorised intervention, fraud, technical failures or any other cause beyond the control of the Promoter which corrupt or affect the administration, security, fairness or integrity of the Promotion, the Promoter reserves the right in its sole discretion to modify the Promotion.

Sydney Getaway Promotion

Promotion Name

Sign up to “Nespresso’s Recurring Coffee Plan Promotion” Sydney Getaway Promotion (“The Promotion”)

Promoter

The Promoter is Nestlé Australia Limited ABN 77 0000113116, Level 4, 201 Miller St Level 11, Sydney NSW 2060, +61 1800 623 033.

Website

https://www.nespresso.com/au/en/coffee-subscription-recurring-plan

Promotional Period

The Promotion starts at 12.01am (AEDT) on 2 January 2023 and closes at 11.59pm (AEDT) on 31 January 2023.

Permit and Authority Numbers

ACT Permit No. TP22/02486. SA Permit No. T22/2062

Entry Restrictions

Entry into this promotion is open to:

• Residents of Australia aged 18 years or over; and

• Who are new or existing Nespresso members; and 

• Who become new members of Nespresso’s Recurring Coffee Plan and retain this membership, during the Promotional Period (“Eligible Entrant”).

Entry Method

To enter, Eligible Entrants must during the Promotional Period:

(i) Go to https://www.nespresso.com/au/en/coffee-subscription-recurring-plan and follow the prompts to set-up a Nespresso Recurring Coffee Plan.

(ii) Sign up by selecting a coffee from the full range of Nespresso permanent coffees and choose the date, quantity and frequency of the order; 

(iii) Agree to Terms and Conditions;

(iv) Click on ‘place order’ to complete their Nespresso Recurring Coffee Plan. 

All Eligible Entrants who sign up for the Nespresso Recurring Coffee Plan throughout the Promotional Period will be automatically placed into the draw. 

The Promoter will conduct a draw in accordance with the Draw Details from all valid entries received during the Promotional Period to determine winners.

Maximum entries permitted

One (1) entry per Eligible Entrant.

Draw Details

The draw will take place at Anisimoff Legal, Suite 5, 210 Central Coast Highway, Erina NSW 2250 at 1:00pm AEDT on 2 February 2023. The first four (4) valid entrants drawn will be deemed to be Major Prize Winners and will be awarded with a Major Prize. 

Type No. Available Details Value

Major Prize

Four (4)

The Major Prize will consist of a trip to Sydney, NSW for two (2) people.  Prize includes:

- Two (2) x return economy airfares from the winner’s nearest Australian capital city to Sydney, NSW*;
- Two (2) x nights twin share accommodation in Sydney which will be at least 4 stars (Friday 17 and Saturday 18 February 2023);
- Two (2) x tickets to watch the Westpac open air cinema movie at Sydney Harbour on either Friday 17 or Saturday 18 February 2023 (exact film title is to be confirmed by the Promoter in advance).

*The airfare component of this prize will not be provided to winner’s who reside in Sydney, NSW and in the event the prize does not include airfares, the airfare component will not be redeemable for cash. If the Major Prize Winner resides within a 200km radius of Sydney NSW, a travel allowance up to AU$200 will be providing for driving or public transport).

Up to AU$2,157.50 depending on point of departure.

Value of Prize Pool

Up to AU$8,630. 

Conditions of prize

Major Prize conditions: As per conditions of entry, the accommodation must be taken on 17 and 18 of February 2023 and flight times are subject to availability at the time of booking. Additional spending money over the allocated amount, meals,

taxes (excluding airline and airport taxes), transport to and from departure point, transfers, items of a personal nature, in-room charges and all other ancillary costs are not included and are the responsibility of the winners. 

It is a condition of accepting the prize that all components of the prize be taken during the trip and all persons taking the trip depart from & return to the winner's nearest capital city at the same time unless otherwise agreed by the Promoter & that all persons taking the trip sign a waiver of liability & an indemnity in the form determined by the Promoter in its absolute discretion. 

Winners and their companions are responsible for ensuring that they have any requisite vaccinations and travel documentation. Winners and their companion must depart from and return to the same departure point and travel together. Itinerary to be determined by the Promoter in its absolute discretion. Frequent flyer points will not form part of the prize. If a winner resides within a 200km radius of Sydney, the airfare component of the prize will be forfeited and not redeemable for cash.

In the event of war, terrorism, state of emergency, government lockdown, pandemic, or any other kind of disaster or unforeseeable event beyond the

Promoter’s reasonable control, the Promoter reserves the right to cancel, terminate, modify or suspend the promotion or suspend, substitute or modify a prize, subject to any written directions from a relevant regulatory authority.

As per conditions of entry, the Westpac open air cinema movie tickets are subject to the available films and times on 17 and 18 of February 2023. For full terms and conditions, see https://westpacopenair.com.au/terms-and-conditions 

Prize Winner Notification

Major Prize Winners will be notified by telephone and email within two (2) business days 

Prize Winner Publication Details

The first name and suburb of each Major Prize Winner will be published via https://www.nespresso.com/au/en/terms-and-conditions on 2 February 2023. 

Prize Claim Date

All prizes must be claimed by 5:00pm AEDT on the 10 February 2023 by responding to the Prize Winner Notification. If any prize (or any element of the prize) is not claimed by the Prize Claim Date, the prize (or that element of the prize) may be forfeited and a new winner(s) chosen.

Unclaimed Prize Draw and Prize Winner Notification and Publication Details

If the prize is not claimed by the Prize Claim Date, or an entry is deemed invalid, or otherwise forfeited, the Promoter will conduct a further draw from all remaining entries into the promotion to distribute unclaimed prizes. The redraw will take place at Anisimoff Legal, Suite 5, 210 Central Coast Highway, Erina NSW 2250 at 10:00am AEDT on 13 February 2023. The draw is electronic and winner(s) will be selected at random. The winner will be notified by telephone and email and their name will be published on 14 February 2023 at https://www.nespresso.com/au/en/terms-and-conditions

Special Conditions

Recurring Coffee Plan: It is a plan which allows you to reorder and pay for your Nespresso capsules and selected accessories automatically based on a chosen frequency, plus benefit from free sleeves of coffee with orders of 100 capsules accumulative and free delivery on 50 capsules or more. New or existing Nespresso members can sign up to Recurring Coffee Plan via the Nespresso website, the Nespresso app or by calling the customer care team on 1800 623 033.. For full Recurring Coffee Plan terms and conditions see https://www.nespresso.com/au/en/legal . 

Conditions of Entry

  1. These Conditions of Entry are to be read in conjunction with the Schedule to Conditions of Entry. To the extent that there is any inconsistency between the Conditions of Entry and the Schedule to Conditions of Entry, the Schedule to Condition of Entry prevails.
  2. Information on how to enter & prizes form part of these terms & conditions. Any entry not complying with these Conditions of Entry and Schedule to Conditions of Entry is invalid.
  3. Standard entry restriction: Employees of the Promoter, the Promoter’s associated companies, the Promoter’s agencies associated with the Promotion and their immediate families are ineligible to enter.
  4. Promotional Period: The Promotion will take place during the Promotional Period. Any entry that occurs outside this period is invalid.
  5. Entry by SMS: Should the Promotion require an SMS entry, the cost of sending a text entry is the responsibility of the entrant and will vary depending on the mobile network used. Total cost of text entry made within Australia will not exceed 60 cents including GST, whether sent during the Promotional Period or not. Entrants may need to consult their mobile phone provider prior to entering the Promotion.
  6. Receipt of entries for electronic entries: Entries are deemed to be received at the time of receipt into the Promoter’s database. The Promoter is not responsible for incorrect, inaccurate, incomplete, late, lost or misdirected information caused by an entrant or occurring during transmission.
  7. Games of Chance: If more than one prize is offered for that draw, the prize with the highest value will be awarded first. If other prizes are available to be won in the Promotion, they will be awarded in descending value. The name of any prize winner will be published on the internet at nestle.com.au/productnews/winners
  8. Games of skill: All decisions are at the discretion of the Promoter and no correspondence will be entered into in this regard.
  9. Verification Requirements: The Promoter may require the entrant to provide proof of identity, age, and residency. Where the Promotion requires the purchase of a product(s), the Promoter reserves the absolute discretion to require any prize winner to produce the original purchase receipt/s for every entry they or their household made during the Promotion period in order to claim a prize. If an entry cannot be verified to the Promoter’s satisfaction, the entry will be invalid.
  10. Monetary Prizes: If money is offered as a prize, the prize may be awarded in a cheque form or by eftpos transfer to a nominated bank account. If the prize is to be delivered by eftpos, the winner will be required to advise the Promoter of their nominated bank account details for their prize money to be deposited. Eftpos transfers may take up to 30 days to process.
  11. Tickets to an Event or an Experience: If tickets to an event or an experience are offered as a prize, the prize will be subject to the organiser’s terms. The Promoter is not liable for any cancellation or re-scheduling that may prevent prize fulfilment. The tickets to the event cannot be converted to cash nor replaced if lost, stolen or defaced. Tickets can only be used on the date(s) specified on the ticket. 
  12. Trip Prize: If travel is offered as a prize, flights and accommodation are subject to availability at time of booking. Additional spending money, meals, taxes, valid passports, visas, transport to & from departure point additional transfers, insurance & all other ancillary costs not specifically stated in the Schedule to Conditions of Entry are the responsibility of the winner. It is a condition of accepting the prize that all components of the prize be taken during the trip and all persons taking the trip depart from & return to the winner's nearest capital city at the same time unless otherwise agreed by the Promoter & that all persons taking the trip sign a waiver of liability & an indemnity in the form determined by the Promoter in its absolute discretion.
  13. Vouchers: If a voucher is offered as a prize, the prize will be subject to the issuer’s terms of use and are valid until the voucher expiry date stated on the voucher itself. The card cannot be converted to cash nor replaced if lost, stolen or defaced.
  14. Vehicle: If a vehicle is offered as a prize, the vehicle includes registration, 3rd party insurance, a full tank of petrol and all on-road costs. Any additional costs including comprehensive insurance and additional optional extras are the responsibility of the winner.
  15. Standard Prize Restriction: All prizes unless stated to the contrary are not transferable & cannot be converted to cash.
  16. Prize Value: Prize value is correct at time of printing but no responsibility is accepted for any variation in the value of any prize.
  17. Prize Delivery: Prizes will only be delivered in Australia and each winner should allow 28 days from prize winner determination for delivery of their prize, or (if required) the date they advise the Promoter of their nominated Australian bank account details for their prize money to be deposited.
  18. If a prize winner or participant is under the age of 18 years of age: The prize will be awarded to the winner's parent/guardian on their behalf. The Promoter may require a winner under the age of 18 years to be accompanied by their parent or legal guardian throughout prize fulfilment.
  19. If the prize becomes unavailable: The Promoter may substitute a different prize item of equal or greater value in the event that any prize item is unavailable despite the Promoter’s reasonable endeavours to procure within Australia. This substitution may be subject to any approval process required by any relevant gaming or lotteries authority if the Promotion is a game of chance.
  20. Australian Consumer Law: The winner should look to the manufacturer of products and provider of services awarded as prizes for all warranties. These terms and conditions do not exclude or limit the application of any statutory provision (including a provision of the Competition and Consumer Act 2010) where to do so would contravene that statute or cause any part of these terms and conditions to be void.
  21. Tampering: The Promoter reserves the right to disqualify any individual entrant or group of entrants for tampering with the entry process. Tampering includes but is not limited to the utilisation of techniques designed to avoid payment of call costs or the making of multiple entries that are not associated with a separate eligible purchase, or submitting an entry which is not otherwise in accordance with these Conditions of Entry and Schedule to Conditions of Entry. Should the Promoter find evidence of tampering by an individual, in addition to declaring any or all entries made by that individual invalid, the Promoter may also preclude that entrant from participation future promotions of the Promoter.
  22. Risks: The entrant acknowledges that participation in the Promotion and prize fulfilment may involve risk. The Promoter may require a winner (and their companions) to sign an indemnity and release prior to participation in the prize fulfilment or participation in the Promotion.
  23. Technical Malfunction: If for any reason this Promotion is not capable of running as planned, whether caused by computer virus, mobile phone failure, line drop out, bugs, tampering, unauthorised intervention, fraud, technical failures or any other cause beyond the control of the Promoter which corrupt or affect the administration, security, fairness or integrity of the Promotion, the Promoter reserves the right in its sole discretion, (subject to any written direction given by a relevant Regulatory Authority), to cancel, terminate, modify or suspend the Promotion. The Promoter is not responsible for any problems or technical malfunction of any telephone, telephone or computer network, or lines, servers, or telephone or internet providers, traffic congestion on any phone or computer network, or any combination thereof, including any injury or damage to participants or any other person’s handset or computer related to or resulting from participation or sending or receiving of any communication or of any materials in this Promotion.
  24. Publicity: Winners may be required to participate in a follow-up interviews and publicity. By entering the Promotion and claiming a prize, the winner agrees that the Promoter may use their name, image and photograph/s for publicity and Promotion purposes, without compensation, and agrees that the Promoter will own copyright in any such images and photograph/s and in all material incorporating the photograph/s.
  25. Entry Content: The Promoter may use their entry content, name, likeness, images, photograph/s, film and sound recordings and any other material created during their participation in the Promotion for publicity and promotion purposes for an unlimited time throughout the world without compensation in any media, social media, advertising and/or promoting any goods or services of the Promoter.
  26. Copyright: It is a condition of participating in the Promotion that the entrant warrants that their entry is original and does not infringe the intellectual property of any third parties. The entrant assigns all rights, title and interest in their entry to the Promoter without compensation. The entrant further agrees not to object to the Promoters use of the entry material on the basis of any moral right. The Promoter may, if required request that an entrant complete any documentation necessary to give effect to this assignment of right, title and interest.
  27. Liability: The Promoter is not liable for any loss or damage whatsoever which is suffered, including but not limited to indirect or consequential loss, or for personal injury suffered or sustained during the course of accepting or using the prize, except for any liability which cannot be excluded by law.
  28. Disruptive, abusive, unsuitable entries: The Promoter may determine all entries invalid and/or preclude participation by an entrant if an entrant disrupts, annoys, abuses, acts contrary to law or engages in fraudulent misleading and deceptive conduct.
  29. Tax: Winners should obtain their own independent financial advice in relation to any tax liability that may arise as a result of their participation in the Promotion.
  30. Promoters Decisions: All decisions of the Promoter are at their complete discretions and are final. No correspondence will be entered into.
  31. Social Media: The Promotion is in no way sponsored, endorsed or administered by or associated with Facebook, Instagram or Twitter. Entrants completely release Facebook, Instagram or Twitter from any and all liability relating to the Promotion.
  32. Privacy: Each entry becomes the property of the Promoter. All details will be held in accordance with the Nestlé Privacy Policy which can be accessed by visiting www.nestle.com.au or calling 1800 025 361.

This is Nespresso – Consumer Offer Terms and Conditions, November 2022

  1. Promotions Name: Year End Promotion 2022 – Original Line Coffee Machines (“The Promotion”).
  2. Promoter: The Promoter is Nestlé Australia Ltd. ABN 77 000 011 316 trading as Nespresso Australia of Level 4, 201 Miller Street North Sydney NSW 2060.
  3. Website: www.nespressopromotion.com.au
  4. Eligibility Criteria: Coffee Credit Claims can be submitted by:
    • Residents of Australia;
    • Who have purchased a Participating Product from a Participating Retailer during the Promotional Period;
    • Who are new/existing Nespresso Members; and
    • Who have otherwise complied with these terms and conditions (“Eligible Claimant”)

    Note: MINIMUM SPEND APPLIES. Claimants will have to spend an additional amount in order to redeem the Coffee Credit. See Minimum Spend section below for details.

  5. Promotional Period: The Promotion starts at 12:01am AEDT on 31/10/22 and closes at 11:59pm AEDT on 29/01/23.
  6. Participating Products:

    Offer 1: Participating Products include: Creatista Plus, Creatista Pro, Creatista Uno, Gran Lattissima, Lattissima One, Lattissima Pro, Lattissima Touch, Nespresso Atelier Nespresso coffee machine ranges.

    Offer 2: Participating Products include: CitiZ, CitiZ&milk, Essenza Mini, Essenza Mini & Aeroccino3, Inissia, Nespresso coffee machine ranges. Note: Availability of models and colours may vary by store.

    A Participating Product does not include:

    1. Nespresso Business Solution machines; or
    2. Commercial sales, second-hand, refurbished, trade seconds of similar products as determined by Nespresso in its sole discretion; or
    3. Nespresso Vertuo machines.
    4. Nespresso machines that are purchased through a Nespresso Subscription service.
  7. Participating Retailers: Retailers who sell Participating Products in Australia and operate from shop fronts in Australia including both the physical shop front and online store operated by such retailers and which display the “Nespresso Year End Promotion 2022 – Original Line Coffee Machines Coffee Credit offer” promotional material.
  8. Offer: If you purchase a Participating Product from a Participating Retailer during the Promotional Period, you will receive either a $60 or $40 credit (“Coffee Credit”) towards your Nespresso coffee order:

    Offer 1: Purchase any Offer 1 Participating Product from a Participating Retailer during the Promotional Period and receive a $60 Coffee Credit to use toward your Nespresso coffee capsule order.

    Offer 2: Purchase any Offer 2 Participating Product from a Participating Retailer during the Promotional Period and receive a $40 Coffee Credit to use toward your Nespresso coffee capsule order.

  9. Claim Method: To claim, Eligible Claimants must:
    1. Purchase a Participating Product from a Participating Retailer during the Promotional Period;
    2. Be or become a Nespresso Member;
    3. The Coffee Credit for Offer 1 or Offer 2 will be automatically applied to the claimant’s Nespresso account upon purchase of a Participating Product.

    Please note that Coffee Credit orders must meet the Coffee Credit Conditions and Minimum Spend (as stated below).

  10. Coffee Credit Conditions: The Coffee Credit for Offer 1 or Offer 2 can only be used to purchase Nespresso capsules from Nespresso Boutiques, by calling the Nespresso Club on 1800 623 033, by visiting the Nespresso website or through Nespresso mobile app. The Coffee Credit must be used in full in a single transaction by 11.59pm AEDT on 26/03/23 and the total order amount must exceed the $60 or $40 Coffee Credit. Coffee Credits are not transferable and cannot be redeemed for cash.

    MINIMUM SPEND APPLIES. See below for details.

    The Coffee Credit cannot be used in conjunction with any other Nespresso promotion, offer or discount.

  11. Minimum Spend: The Coffee Credit for Offer 1 or Offer 2 must be used in full in a single and the total order amount must exceed the $60 or $40 Coffee Credit. Claimants will have to spend an additional amount in order to redeem the Coffee Credit.

    For example:

    For Offer 1: Claimants may purchase 80 capsules (8 sleeves where each sleeve contains 10 capsules) of Original Line Volluto capsules at $0.79 per capsule at a total cost of $63.20. Following application of the 60.00 Coffee Credit, the claimant will have a minimum spend of $3.20 or

    For Offer 2: Claimants may purchase 60 capsules (6 sleeves where each sleeve contains 10 capsules) of Original Line Volluto capsules at $0.79 per capsule at a total cost of $47.40. Following application of the $40.00 Coffee Credit, the claimant will have a minimum spend of $7.40.

    The above prices are for illustrative purposes only and are correct at time of publishing. Prices are subject to change.

  12. Offer Delivery: The Coffee Credit for Offer 1 or Offer 2 will be automatically applied to the claimants Nespresso account upon purchase of Participating Product.
  13. Maximum Claims Permitted: A maximum of three (3) claims in total will be accepted per Nespresso customer during the Promotional Period, provided each claim represents the separate purchase of a Participating Product.
  14. Other Conditions:
    1. The Offer is available to Australian residents aged 18 years and over who provide an Australian postal address and comply with these Terms of Offer. Employees of Nestlé Australia Ltd, any company associated with Nespresso, any company acting as a service provider for Nespresso and the employee’s immediate families are ineligible to claim this offer.
    2. Use with other offers: This Offer is not available in conjunction with any other Nespresso promotion, offer or discount. The Offer is not valid for commercial sales, second-hand, refurbished, trade seconds or similar products as determined by Nespresso in its sole discretion.
    3. Verification: Nespresso reserves the right to verify the validity of all claims and reserves the right to disqualify any individual claimant or group of claimants for tampering with the claim process. Proof of purchase documentation (in the form of a purchase receipt) must clearly show the Participating Retailer, the Participating Product, the price paid and the date of the purchase. The serial number of the machine must also be provided to Nespresso. Claim details that are ineligible or incomplete will be considered void.
    4. Returns: Nespresso reserves the right to refuse any claim if the Participating Product is returned to the point of purchase.
    5. Privacy: Nespresso collects claimants’ personal information in order to conduct the Offer. All personal details are kept in accordance with the Nespresso Privacy Policy. Visit www.nespresso.com.au/en/pages/legal to access the Nespresso Privacy Policy.
    6. Receipt of claims: Claims are deemed to be received at the time of receipt into the Promoter’s database. The Promoter is not responsible for incorrect, inaccurate, incomplete, late, lost or misdirected information caused by an entrant or occurring during transmission.
    7. Not transferable: All Offers unless stated to the contrary are not transferable & cannot be converted to cash.
    8. Australian Consumer Law: These terms and conditions do not exclude or limit the application of any statutory provision (including a provision of the Competition and Consumer Act 2010) where to do so would contravene that statute or cause any part of these terms and conditions to be void.
    9. Tampering: The Promoter reserves the right to disqualify any individual claimant or group of claimants for tampering with the claim process. Tampering includes but is not limited to the utilisation of techniques designed to make multiple claims that are not associated with a separate eligible purchase or submitting a claim which is not otherwise in accordance with these terms.
    10. Technical Malfunction: If for any reason this Promotion is not capable of running as planned, whether caused by computer virus, mobile phone failure, line drop out, bugs, tampering, unauthorised intervention, fraud, technical failures or any other cause beyond the control of the Promoter which corrupt or affect the administration, security, fairness or integrity of the Promotion, the Promoter reserves the right in its sole discretion to modify the Promotion.
    11. Lay-bys: Lay-bys not paid in full by the end of the Promotional Period are excluded from this offer.
    12. Delivery: Free standard delivery is included with redemption of the $60 or $40 Coffee Credit orders.

Nespresso – Consumer Offer Terms and Conditions, November 2022

  1. Promotion Name: Nespresso Year End Promotion 2022 – Vertuo Coffee Machines (“The Promotion”).
  2. Promoter: The Promoter is Nestlé Australia Ltd. ABN 77 000 011 316 trading as Nespresso Australia of Level 4, 201 Miller Street North Sydney NSW 2060.
  3. Website: www.nespressopromotion.com.au
  4. Eligibility Criteria: Claims can be submitted by:
    • Residents of Australia;
    • Who have purchased a Participating Product from a Participating Retailer during the Promotional Period;
    • Who are new/existing Nespresso Members;
    • Who have otherwise complied with these terms and conditions (“Eligible Claimant”).
  5. Promotional Period: The Promotion starts at 12:01am AEDT on 31/10/22 and closes at 11:59pm AEDT on 29/01/23.
  6. Participating Products:

    Offer 1 Participating Products include the following Nespresso coffee machine ranges:

    • Vertuo & Aeroccino3
    • Vertuo Next & Aeroccino3
    • Vertuo Next & Barista
    • Vertuo Plus & Aeroccino3
    • Vertuo Plus & Barista

    Offer 2 Participating Products include the following Nespresso coffee machine ranges:

    • Vertuo
    • Vertuo Next
    • Vertuo Plus

    Note: Availability of models and colours may vary by store.

    A Participating Product does not include:

    1. Nespresso Business Solution machines; or
    2. Commercial sales, second-hand, refurbished, trade seconds of similar products as determined by Nespresso in its sole discretion; or
    3. Nespresso Original Line machines including Nespresso Barista; or
    4. Nespresso machines that are purchased through the Nespresso Machine Subscription service.
  7. Participating Retailers: Retailers who sell Participating Products in Australia and operate from shop fronts in Australia including both the physical shop front and online store operated by such retailers and which display the “Nespresso Year End Promotion 2022 – Vertuo Line Coffee Machines Save offer” promotional material.
  8. Offer: If you purchase a Participating Product from a Participating Retailer during the Promotional Period, you will receive either $100 or $80 discount off the purchase price:

    Offer 1: Purchase any Offer 1 Participating Product from a Participating Retailer during the Promotional Period and receive $100 discount off the purchase price.

    Or

    Offer 2: Purchase any Offer 2 Participating Product from a Participating Retailer during the Promotional Period and receive $80 discount off the purchase price.

    The $100 or $80 discounts are provided in the form of a discount at the point of purchase. The $100 or $80 discount off is not transferable and cannot be converted cash.

  9. Claim Method: To claim, Eligible Claimants must:
    1. Purchase a Participating Product from a Participating Retailer during the Promotional Period;
    2. Be or become a Nespresso Member;
    3. The discount for Offer 1 and Offer 2 will be provided to claimants in the form of a discount upon purchase of the Participating Product at point of sale.
  10. Offer Delivery: The $100 or $80 discount for Offer 1 and Offer 2 will be provided to Eligible Claimants as a discount upon purchase of the Participating Product at point of sale.
  11. Maximum Claims Permitted: A maximum of three (3) claims in total will be accepted per Nespresso customer during the Promotional Period, provided each claim represents the separate purchase of a Participating Product.
  12. Other Conditions:
    1. The Offer is available to Australian residents aged 18 years and over who provide an Australian postal address and comply with these Terms of Offer. Employees of Nestlé Australia Ltd, any company associated with Nespresso, any company acting as a service provider for Nespresso and the employee’s immediate families are ineligible to claim this offer.
    2. Use with other offers: This Offer is not available in conjunction with any other Nespresso promotion, offer or discount. The Offer is not valid for commercial sales, second-hand, refurbished, trade seconds or similar products as determined by Nespresso in its sole discretion.
    3. Verification: Nespresso reserves the right to verify the validity of all claims and reserves the right to disqualify any individual claimant or group of claimants for tampering with the claim process. Proof of purchase documentation (in the form of a purchase receipt) must clearly show the Participating Retailer, the Participating Product, the price paid and the date of the purchase. The serial number of the machine must also be provided to Nespresso. Claim details that are ineligible or incomplete will be considered void.
    4. Returns: Nespresso reserves the right to refuse any claim if the Participating Product is returned to the point of purchase.
    5. Privacy: Nespresso collects claimants’ personal information in order to conduct the Offer. All personal details are kept in accordance with the Nespresso Privacy Policy. Visit www.nespresso.com.au/en/pages/legal to access the Nespresso Privacy Policy.
    6. Receipt of claims: Claims are deemed to be received at the time of receipt into the Promoter’s database. The Promoter is not responsible for incorrect, inaccurate, incomplete, late, lost or misdirected information caused by an entrant or occurring during transmission.
    7. Not transferable: All Offers unless stated to the contrary are not transferable & cannot be converted to cash.
    8. Australian Consumer Law: These terms and conditions do not exclude or limit the application of any statutory provision (including a provision of the Competition and Consumer Act 2010) where to do so would contravene that statute or cause any part of these terms and conditions to be void.
    9. Tampering: The Promoter reserves the right to disqualify any individual claimant or group of claimants for tampering with the claim process. Tampering includes but is not limited to the utilisation of techniques designed to make multiple claims that are not associated with a separate eligible purchase, or submitting a claim which is not otherwise in accordance with these terms.
    10. Technical Malfunction: If for any reason this Promotion is not capable of running as planned, whether caused by computer virus, mobile phone failure, line drop out, bugs, tampering, unauthorised intervention, fraud, technical failures or any other cause beyond the control of the Promoter which corrupt or affect the administration, security, fairness or integrity of the Promotion, the Promoter reserves the right in its sole discretion to modify the Promotion.
    11. Delivery: Free standard delivery is included with purchase.

Nespresso Welcome Offer

Terms and conditions

The Welcome Offer is available on the Club Member’s first, second or third coffee order only. 

Club Members can only redeem the Welcome Offer once per Club Member account number. Free standard delivery is included with all orders containing the purchase of any Vertuo or Original Welcome Offer packs which includes a Welcome Offer Gift. 

Welcome Offer coffee selections and gifts are subject to stock availability. 

Choice of one complimentary accessory gift available with the Original 100 Capsules Welcome Offers or Vertuo 100 Capsules Welcome Offers. 

Capsule dispensers are supplied without capsules. 

Selection of complimentary accessories will be determined by Nespresso.