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Vertuo Next Cherry Red & Aeroccino3
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Product Information
Vertuo Next and Aeroccino3 Milk Frother
Vertuo Next Cherry Red & Aeroccino3
Vertuo, No Barista Required
Contemporary and sleek design
SELECT YOUR COLOUR
$389.00
or 4 payments of $97.25 with
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In 4 payments
of $97.25
of $97.25
In 4 payments
of $97.25
of $97.25
Product Description
Vertuo, no barista required
Exceptional quality coffee
A sustainable choice
Intelligent brewing technology
Café-inspired menu
Double espressos, aromatic long blacks or carafe style pour-over, Vertuo Next brews an extensive range of styles, strengths and cup sizes at the touch of a button and all from a single Nespresso capsule.
Experience Nespresso’s full coffee menu as your Vertuo Next has been paired with the Aeroccino3 Milk Frother. Using the Aeroccino3, you can create creamy hot or cold milk froth for your cappuccino’s, latte or iced coffee.
With over 30 coffees to choose from, you can enjoy café style coffees at home.
The slim-fit and contemporary design is made with 54% recycled materials and its Bluetooth® smart technology and WI-FI enabled. Vertuo Next ensures that you always get the best and up-to-date Nespresso experience.
Your Vertuo Next comes with a complimentary 12 capsule starter pack for you to explore some of our favourite Nespresso coffee blends.
So whether you want your usual, feel curious, or just need a pick me up, Vertuo elevates every cup.
No Barista Required.
Coffee preparations
Ristretto
(25 ml)
Espresso
(40 ml)
Double Espresso
(80 ml)
Gran Lungo
(150 ml)
Mug
(230 ml)
Cold Brew
(355 ml)
Carafe
(535 ml)
Cappuccino
* Images below depict the white Vertuo Next model
Machine specifications
- Weight ~4.0 kilogram
- Removable water tank 1.1 litre
- Dimension (wxdxh) 142 x 429 x 314 mm
- Machine finish Metal lever, plastic pourer, plastic cup support
- Energy saving mode Auto off 2min
- Capsule container capacity 10 espresso or 6 mug capsules
- Warranty 2 years
- Heat up time 30 seconds (head closed and locked)
- Expert mode With a double click of the coffee button, this feature brings you a concentrated coffee extraction to optimise all your favourite capsules to be enjoyed with milk. Update your machine to access this feature.
Frequently asked questions
Ref: A3KGCV1-AU-RE-N
PRICE INCL. GST.
SPECIFICATIONS
- Weight: 4 Kilogram
- Removable water tank: 1 Litre
- Used capsule container capacity: 10
- Dimensions (WxDxH): 14.2x42.9x31.4
- Heating water to the optimum temperature for coffee in just: 30 Second
KEY FEATURES
Prepare milk recipes
Adjustable cup support
Made with 54% recycled plastic
Compact and contemporary sleek design
5 coffee sizes at the touch of a button
Includes Aeroccino3 milk frother
Our recommendations
Reviews
Average Customer Ratings
Ease of Use, 4.8 out of 5
Quality and Consistency, 4.3 out of 5
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Locale
3366 to 3395 of 3831 Reviews
3366 – 3395 of 3831 Reviews
Most Recent
Dave
Maine
1 out of 5 stars.
Great coffee...terrible machine
Dave
3 years ago
Been through 4 machines now. Switching to the old model.
No, I do not recommend this product.
Originally posted on Nespresso USA
Response from Nespresso USA:
3 years ago
Customer Service
Hi, Dave. Thank you for your review. We are happy to see you spoke with a machine expert and will receive your new Vertuoline machine. The new Vertuoline machine comes with a lifetime of troubleshooting and one year warranty. If you have any questions, please feel free to contact us at 800-562-1465 or visit Nespresso.com/help for more details.
StMi
- Verified Purchaser
Victoria Australia
4 out of 5 stars.
Great pressie for Father’s Day
StMi
- Verified Purchaser
3 years ago
Purchased the coffee machine for Father’s Day after reading some positive online reviews. We found the machine easy to operate and happy to say so did my 82 yo dad. Only disappointment was that I found out it’s not compatible with Coles and other coffee pods.
Originally posted on harveynorman.com.au
Lacey
Missouri
2 out of 5 stars.
Not worth the money
Lacey
3 years ago
My husband bought me this for my birthday last year and after reading lots of reviews on it recently cause I was experiencing my machine leaking lots of water suddenly, I really wish he would’ve gotten me a different machine. I’ve barely used mine, it has sat for over 4 months because I was really overwhelmed trying to find the “the one” coffee flavor to enjoy daily. I finally found the flavors I like but the water leakage is extremely annoying as it leaves a giant puddle and my biggest gripe is it does not get hot enough. As a former barista, this machine is kind of disappointing. I wanted to love it but I see now it’s full of issues.
No, I do not recommend this product.
Originally posted on Nespresso USA
Response from Nespresso USA:
3 years ago
Customer Service
Hi, Lacey. Thank you for your review. We are disappointed to learn you have not enjoyed your Vertuo Next machine due to leakage. If you ever need assistance with your Vertuo Next machine, Nespresso offers a lifetime of troubleshooting assistance. Please do not hesitate to contact us through our toll-free number, 800-562-1465 or visit Nespresso.com/help. Thanks!
Castrol
- Verified Purchaser
Adelaide
5 out of 5 stars.
Cassie’s review
Castrol
- Verified Purchaser
3 years ago
Absolutely love this coffee machine! And help line is super friendly and very helpful.
Originally posted on harveynorman.com.au
Coffee fiend
Pismo Beach, CA
1 out of 5 stars.
Grows MOLD!
Coffee fiend
3 years ago
We have 2 of these machines-plus a Original and a Vertuo. One of these Plus machine is made by DeLonghi and the other by Breville. They both have this rubber tube for steam -I'm guessing?- though the Vertuo doesn't have that problem. Coffee leaks out of that tube-that feeds into the capsule container. Mold forms within a day so it has to be cleaned all the time. No mention of this anywhere in the literature or in the details on the website. We found out when we went to move the machine and coffee leaked all over! The Breville gets so clogged up with coffee residue that it won't even close properly. We went back to our old Vertuo machine.
No, I do not recommend this product.
Originally posted on Nespresso USA
Et
San Antonio TX
3 out of 5 stars.
Always find coffee in recycling bin
Et
3 years ago
After I had this about 2 weeks the machine started dumping coffee into the recycling bin. I called the help desk and he told me to clean the pot. He told me to stick a toothpick or paperclip end in the place where the pod goes to clear out any coffee residue. Neither one of them fit in the hole. He then told me to run very hot water through the machine by pressing the brew button 3 times. After I completed that I tried to brew the coffee. The first cup came out ok but the second cup only filled up 1/2 way and emptied into the pod recycling bin. Thtis continues to be a problem. My daughter has machine and it has never done this. This makes a great cup of coffee when it goes in the cup.
No, I do not recommend this product.
Originally posted on Nespresso USA
Response from Nespresso USA:
3 years ago
Customer Service
Thank you for your review. If you still need assistance with the Vertuo Plus machine, please visit Nespresso.com/help or contact us through our toll-free number, 800-562-1465. We have noted this issue to your account, and look forward to hearing from you soon.
Celine
Tucson, AZ
2 out of 5 stars.
Never experienced a worse machine!
Celine
3 years ago
Have had to replace this machine twice now! Constantly malfunctions and is incredibly difficult to troubleshoot. Very frustrating when you're about to leave for work and try to make a cup of coffee and it simply won't. Buy a different machine!
No, I do not recommend this product.
Originally posted on Nespresso USA
Response from Nespresso USA:
3 years ago
Customer Service
Thank you for your review, Celine. While we are glad to know a machine expert was able to replace your Vertuo Next, we are dismayed to learn about the issues you are currently experiencing. If you need additional assistance with your replacement Vertuo Next machine, please do not hesitate to contact our 24/7 toll-free number, 800-562-1465, or visit Nespresso.com/help for troubleshooting tips. Thanks!
Anonymous
Fairfax county
1 out of 5 stars.
Useless
Anonymous
3 years ago
Got as a gift. Only reason I didn’t toss after a month. Now, 4 months later, the machine doesn’t work.
No, I do not recommend this product.
Originally posted on Nespresso USA
Response from Nespresso USA:
3 years ago
Customer Service
Thank you for your review. We are sorry to learn that the Vertuo Next machine has not met your expectations. All Vertuo Next machines come with a one year warranty and a lifetime of troubleshooting assistance. If you ever need support, please do not hesitate to contact us through our toll-free number, 800-562-1465. Thanks!
Mo14
4 out of 5 stars.
Great Coffee
Mo14
3 years ago
I love the coffee! The coffee machine works, but it’s very loud. I have a different Nespresso coffee maker and I love it more because it’s not anywhere close to as loud as this one. I have this new one at work, and I need to make sure my coworker isn’t on the phone so I can make a cup of coffee.
No, I do not recommend this product.
Originally posted on Nespresso USA
Response from Nespresso USA:
3 years ago
Customer Service
Thank you for your review, Mo14. You can reduce the sound made from your Vertuo Next machine by running the weekly cleaning cycle, or by placing a small mat between the machine and your countertop. If you ever need assistance with your Vertuo Next machine, please do not hesitate to visit Nespresso.com/help or contact us through our toll-free number, 800-562-1465. Thanks!
J Berry
- Verified Purchaser
Sydney NSW
4 out of 5 stars.
Good machine.
J Berry
- Verified Purchaser
3 years ago
The machine overall is great, the only negative is the pods are different to all the others. This makes it a little harder to buy pods.
Originally posted on harveynorman.com.au
Kyliejt
Alexandria, VA
5 out of 5 stars.
Best tasting coffee and super efficient machine
Kyliejt
3 years ago
We love our Nespresso maker! The coffee is silky smooth, with a nice froth topping. Tastes great and brews smartly and efficiently.
Yes, I recommend this product.
Originally posted on Nespresso USA
Tim
California
2 out of 5 stars.
Great Coffee, Great Service, Bad Machine.
Tim
3 years ago
Got my first next as a 2020 Xmas gift, and my wife and myself loved it. That continued for 5 moths until May when it broke down (flashing white cup light that was unresponsive when pressed). Customer service was great and very helpful in troubleshooting. They determined that it likely got stuck during a firmware upgrade and needed to be replaced and exchanged it for a new Next unit.
Got the new unit and the 12 capsule flavor assortment (nice bonus). I didn't pair the unit with Wi-Fi so it couldn't get bricked by a firmware upgrade like my last one. This worked well for 4 months. Now I have a solid white cup button that is unresponsive. Chatted twice with customer service (who were great) and they determined that again, the machine would need to be exchanged. I asked if they could switch me to a Vertuo plus, and they readily agreed, and upgraded to a Vertuo Plus Deluxe, and they added a sample set as well.
Overall, I'm done with the Next and have moved on to the Plus Deluxe. I'm disappointed that it didn't work out, but no big loss because I didn't plan on getting the carafe for the Next, so no loss on my part. It is disappointing that the machines would not last long enough to have to be descaled (I use soft filter water, so it is recommended ~ every 6 months), and it has to be a loss for Nespresso, but I'm off to the next machine. Still can use the same capsules, so I'm not upset, but it is pretty hard to rattle me.
No, I do not recommend this product.
Originally posted on Nespresso USA
Daz1986
Dothan, AL
3 out of 5 stars.
Great Coffee, Error Code Problem
Daz1986
3 years ago
First and foremost, the coffee is absolutely wonderful.
I purchased the Vertuo Next back in June, 2021 and fell in love immediately. That being said, fast-forward to September, 2021 and the orange blinking light comes on when I attempt to brew my usual morning coffee. I tried the descaling mode, the cleaning mode, and spoke with a rep from Nespresso, who guided me through the troubleshooting process. It was determined that the machine would need to be replaced. I am currently awaiting my replacement machine in the mail. I will keep an optimistic outlook on the next machine, but I am a little concerned as to how long the next machine will last based upon these other reviews. I hope that if this happens again, I will be able to trade it out for a different series. Don't hesitate to buy a Nespresso machine! Just be careful with the Vertuo Next series and perhaps opt in for a different Nespresso series machine instead. Absolutely love Nespresso regardless! Great customer support too.
No, I do not recommend this product.
Originally posted on Nespresso USA
Response from Nespresso USA:
3 years ago
Customer Service
Hi, Daz1986. Thank you for your review. We are happy to see you were able to speak with a machine expert and arrange to receive a replacement machine. If you need assistance with your new Vertuo Next machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Thanks!
priscillag56fc_6309
5 out of 5 stars.
priscillag56fc_6309
3 years ago
Love my Nespresso, Its so pretty & i enjoy making caramel macchiatos at home i use the double chiaro pods!
Originally posted on influenster.com
badwolf09
Canton, OH
5 out of 5 stars.
Changed My Coffee Game Forever
badwolf09
3 years ago
It's been at least a season since I bought my machine and my coffee game has totally changed! I used to drink a hot coffee with cream every morning, but now I'm making myself iced lattes and saving so much money in the process. I love making a brown sugar shaken espresso and creating new, fun recipes. I'm addicted to espresso now, lol. The only thing I'm still getting used to is the button on top; it doesn't always respond immediately so I press it again, and it tries to go into cleaning mode. I also don't have any Nespresso boutiques near me and the grocery stores rarely have Vertuo pods in stock. So I wish it were a little more accessible to get pods, rather than having to order online, but hopefully that'll change one day soon. With that being said, the quality of the coffees are unmatched. I'm super happy with the purchase!
Yes, I recommend this product.
Originally posted on Nespresso USA
Response from Nespresso USA:
3 years ago
Customer Service
Thank you for your review. We’re thrilled you’re enjoying your Vertuo Next machine. The Vertuo Next machine powers off automatically after two minutes of non-use. To turn your machine on, press the button once and the cup button light will begin to pulse slowly for about 30 seconds, indicating the “warm-up” phase. Once the light is steady the machine is ready for use. After a Nespresso capsules has been inserted for brewing, close the head and ensure the lever is fully locked. The lever must go past the lock symbol and there should be a slight click sound when fully locked. Press the cup button once to begin coffee preparation. The cup button light will begin to blink. However, it may take a moment before the flow begins as the machine is reading the bar code and pre-wetting the capsule. Once the machine is finished brewing, the cup button light will become solid. Open the head by turning the lever all the way to the right to eject the capsule into the capsule container.
Should you require any assistance with your machine, please feel free to visit Nespresso.com/help for comprehensive maintenance and troubleshooting guides or speak with a Coffee Specialist through our live chat feature. You may also call our toll-free phone number, 800-562-1465 where we are available 24 hours a day, 7 days a week.
R Lee
- Verified Purchaser
Wollongong NSW
1 out of 5 stars.
Great while it lasts
R Lee
- Verified Purchaser
3 years ago
Yesterday a courier picked up my machine as it stopped working. I used it for 13 days.
The coffee is lovely and the machine worked well, up until it didn’t.
Originally posted on harveynorman.com.au
Jessica
San Diego, CA
3 out of 5 stars.
Too many problems!
Jessica
3 years ago
I wish I had read the reviews before purchasing. I had one month of great coffee before getting the orange lights of doom. I didn't feel like dealing with the hassle of giving another Next a shot only to have it break as well, so I returned it for a Vertuo Plus and I'm much happier. I dragged my old K machine out while I was doing the return and there's no comparison. Coffee is great, just seems like this particular machine is missing the mark on reliability.
Originally posted on Nespresso USA
Response from Nespresso USA:
3 years ago
Customer Service
Thank you for your review, Jessica.
We certainly want your Nespresso experience to be special and exactly to your liking. The replacement VertuoPlus machine comes with a lifetime of troubleshooting support through Nespresso. Should you require any assistance with your machine, please feel free to visit Nespresso.com/help for comprehensive maintenance and troubleshooting guides or speak with a Coffee Specialist through our live chat feature. You may also call our toll-free phone number, 800-562-1465 where we are available 24 hours a day, 7 days a week.
Thank you.
Pam
MT
2 out of 5 stars.
Stick With the Classic Model
Pam
3 years ago
This model offers nowhere near the performance of our previous Vertuo! The dial that closes and locks the lid is SO hard to turn. The lid needs constant cleaning, or the pods will stick and not eject properly. The receptacle for used pods is much smaller than the classic machine and it accumulates so much liquid that it leaks onto counter if not emptied almost daily. The water capacity is less than the orignial version, which does not make sense for a machine that brews a carafe size serving. Also seems louder to me than the original model. I should never have given that one to my daughter LOL! Definitely going back to the other style because Nespresso makes the BEST coffee!!
No, I do not recommend this product.
Originally posted on Nespresso USA
Response from Nespresso USA:
3 years ago
Customer Service
Thank you for your review, Pam.
We certainly want your Nespresso experience to be special and exactly to your liking. The Vertuo Next machine comes with a lifetime of troubleshooting support through Nespresso. Should you require any assistance with your machine, please feel free to visit Nespresso.com/help for comprehensive maintenance and troubleshooting guides or speak with a Coffee Specialist through our live chat feature. You may also call our toll-free phone number, 800-562-1465 where we are available 24 hours a day, 7 days a week.
Thank you.
Sherry 101
Pompano Beach FL
2 out of 5 stars.
Constant problems
Sherry 101
3 years ago
I purchased this machine in June 2021. Initially it was great,making coffee based on the pod that was used. Within a month it started having issues and needed to be reset. When we finally was not able to be reset I called Nespresso support and they replaced it with another next machine. This machine lasted for about a month and started doing the same thing. We would get colored lights that would not allow us to make coffee. After the second one failed, we switch to the vertuo instead of the next. Hopefully this will be a better option.
No, I do not recommend this product.
Originally posted on Nespresso USA
Response from Nespresso USA:
3 years ago
Customer Service
Thank you for your review, Sherrie101.
We certainly want your Nespresso experience to be special and exactly to your liking. The replacement Vertuo machine comes with a lifetime of troubleshooting support through Nespresso. Should you require any assistance with your machine, please feel free to visit Nespresso.com/help for comprehensive maintenance and troubleshooting guides or speak with a Coffee Specialist through our live chat feature. You may also call our toll-free phone number, 800-562-1465 where we are available 24 hours a day, 7 days a week.
Thank you.
ang04
Puerto Rico
5 out of 5 stars.
I am in love!
ang04
3 years ago
I am in love! Easy to use and makes a great coffee. I haven’t had any problems so I HIGHLY recommend this machine.
Yes, I recommend this product.
Originally posted on Nespresso USA
CassieR
3 out of 5 stars.
Leaks all over
CassieR
3 years ago
Got this after waiting 2 weeks. Was supposed to be delivered on a Friday didn't come until the following week. First thing it leaks all over the counter. Have to take the tank off when I'm done making my coffee. Had I known this I would have chose a different model. Im hoping once I contact sustomer support they will replace it as I've barely had it a week. I love it and want to be able to use it for many years to come but if this is the problem it will have I will chose something else.
No, I do not recommend this product.
Originally posted on Nespresso USA
Response from Nespresso USA:
3 years ago
Customer Service
Thank you for your review, Cassie. We tried to get in touch with you regarding the leaking issue of your new Vertuo Next machine. Most Nespresso machines have at least a one year warranty, with a lifetime of free troubleshooting. We're confident that we can find a solution to your concerns. Please contact us through our toll-free number, 800-562-1465. Thanks!
ylhsxb
MA
1 out of 5 stars.
Piece of garbage
ylhsxb
3 years ago
Within three month, it does not work anymore. I got the same orange/red light from other reviews. BTW, please make the light lighter even for this warning light. I have to turn off all lights in my room to see it!!!
No, I do not recommend this product.
Originally posted on Nespresso USA
Response from Nespresso USA:
3 years ago
Customer Service
Thank you for your review. A blinking light on this machine can indicate your machine is not closed correctly, requires descaling or the water tank is empty. Please visit the troubleshooting information listed on our Nespresso.com/help website, under the Vertuo Next tab, or contact our toll-free number, 800-562-1465. We are available 24 hours a day, 7 days a week.
Carebare
Los Angeles
1 out of 5 stars.
Waste Of Money
Carebare
3 years ago
I purchased this machine and was so excited to use it. Broke down 3rd week. Got a replacement, the replacement broke down as well.
Buttons don't work
Water leaks from bottom
Wastes Pods
Waste of money!!
The good thing is that Nespresso customer service is great! They sent me a different style, looking forward to using that.
No, I do not recommend this product.
Originally posted on Nespresso USA
Response from Nespresso USA:
3 years ago
Customer Service
Thank you for your review. We are happy to see you were able to speak with a machine expert. If you ever need assistance with any Nespresso machine, please do not hesitate to contact us through our toll-free number, 800-562-1465.We are available 24 hours a day, 7 days a week. Thanks!
TGIF1127
Boston, MA
1 out of 5 stars.
Piece of garbage
TGIF1127
3 years ago
After one year, the machine won't brew coffee anymore. After meticulous cleaning and descaling, we're now stuck with a constant blinking orange light of death every time we try to brew a cup. Stay away!
No, I do not recommend this product.
Originally posted on Nespresso USA
Response from Nespresso USA:
3 years ago
Customer Service
Thank you for your review. A blinking light on this machine can indicate your machine is not closed correctly, requires descaling or the water tank is empty. Please visit the troubleshooting information listed on our Nespresso.com/help website, under the Vertuo Next tab, or contact our toll-free number, 800-562-1465. We are available 24 hours a day, 7 days a week.
Nixter
San DiegoCA
1 out of 5 stars.
Trying to figure out which machine to buy?
Nixter
3 years ago
We have had many Nespresso Machines both Original and Vertuo Lines. The first Evoluo machine has been great! We have had it for years and it makes a nice foamy cup of coffee, and we don't have to fill the water tank too often which was nice. We have the Vertuo Plus in our office and we do like it, the tank is pretty large so again we don't have to fill it too often and its probably Nespresso's most quite machine, the only thing I don't like is the electronic component of loading in a pod, I just don't think its necessary but it wasn't a deal breaker... With the New Vertuo Next.. So far I am very disappointed, it's the smallest water tank and with 2 people in the house you will be refilling the water tank daily if you both drink 2 cups of coffee. Its ironic that the machine with the smallest water tank makes the largest pod of coffee (The Caraffe).. and also Nespresso says this machine will get foamier over time, but so far its not very foamy, and the coffee doesnt taste the same or as good as the older machines I have.
No, I do not recommend this product.
Originally posted on Nespresso USA
GBcoffeegirl
Green Bay, WI
1 out of 5 stars.
Doesn't last!
GBcoffeegirl
3 years ago
I loved the coffee and was super excited about the machine. I took care of it by descaling and cleaning often. It didn't even last a year before the error messages started non-stop. The flashing orange/red light just won't quit. It should certainly last more than a couple months, especially with the care I was giving it! So disappointing.
No, I do not recommend this product.
Originally posted on Nespresso USA
Response from Nespresso USA:
3 years ago
Customer Service
Hi, GBCoffeegirl. Thank you for your review. We are sorry to learn your Vertuo Next machine is not functioning like it should. Since your machine is Bluetooth compatible, we recommend connecting to your Bluetooth, as this will help push through any software updates that will help the machine function like it used to. Each machine comes with at least a one-year warranty and a lifetime of troubleshooting assistance through our toll-free number, 800-562-1465. We also offer comprehensive maintenance and troubleshooting details on our Machine Care on our Nespresso website. Thanks!
Angelo
2 out of 5 stars.
Coffee is great when it works.
Angelo
3 years ago
Had this unit for only 6 months or so, The first one stopped working after 2 weeks, the replacement, is unreliable and waste a few pods each month when it decides it doesnt want to work, also the mechanism that ejects pod, never worked properly since i got it but didnt want the hassle of returning, it works maybe 30 to 40% of the time. Every morning I wonder if I'll be able to have a coffee today. I suggest buying the higher models. The reason i gave it an extra star, is that the system of pods and the variety is great.
Originally posted on Nespresso Canada
JoanSal
- Verified Purchaser
Benaraby
5 out of 5 stars.
Easy to Use
JoanSal
- Verified Purchaser
3 years ago
Easy to use, simple and convenient way to enjoy coffee at home.
Originally posted on harveynorman.com.au
Upset
NYC
1 out of 5 stars.
Leaks
Upset
3 years ago
Not a very well designed machine. This thing started leaking and would not take the commands to clean it.
No, I do not recommend this product.
Originally posted on Nespresso USA
Response from Nespresso USA:
3 years ago
Customer Service
Thank you for your review. We recommend checking the water tank is securely positioned before brewing again. If this does not resolve the issue, please visit the Vertuo Next section on Nespresso.com/help for more troubleshooting information, or contact our toll-free number, 800-562-1465. We are available 24 hours a day, 7 days a week.
NoVaCoffeeLovr
Leesburg, VA
1 out of 5 stars.
Orange flashing light / Worst Machine EVER
NoVaCoffeeLovr
3 years ago
We replaced our old Virtuo machine with this piece of junk, alas. Within a week, we were googling how to make it stop flashing orange—which is something it does every couple of days. It’s less than a month old. I mean, seriously? Would not recommend this machine to anyone.
No, I do not recommend this product.
Originally posted on Nespresso USA
Response from Nespresso USA:
3 years ago
Customer Service
Thank you for your review, NoVaCoffeeLovr. A blinking light on this machine can indicate your machine is not closed correctly, requires descaling or the water tank is empty. Please visit the troubleshooting information listed on our Nespresso.com/help website, under the Vertuo Next tab, or contact our toll-free number, 800-562-1465. We are available 24 hours a day, 7 days a week.
3366 – 3395 of 3831 Reviews
What Else?
Delivery your way
Our delivery options include standard, same-day, express or click & collect at your nearest Nespresso boutique in 30mins.
Warranty
We offer a two-year warranty on all machines and milk frothers
Welcome gift
An exclusive offer for new customers. Spend $75 on coffee capsules to receive your choice of gift and free standard delivery.
Customer care
We offer online machine assistance and customer care 7 days a week
