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Services

capsule

A world of services

Benefit from our range of services
designed for professionals

A question about Nespresso Professional? Contact us

Order

Coffee Specialists are available to advise you on your coffee selection and to ensure
easy ordering and convenient delivery, tailored to your needs.

  • Web

    Discover the entire Nespresso universe and place your orders easily, 24/7

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  • 24/7

    An expert available to help you*

    Contact Us

* Offices: 0800 00 11 11- Hotels and Restaurants: 0800 63 77 76
Free number 24/7

Delivery

We deliver all your orders in 24h* free of charge.

 

*Orders placed at Nespresso before 4h30pm, from Monday to Friday; no deliveries on 25th May.

After-Sales

A question about your machine? Contact us

 

  • assistance videos

    Let us guide you through our videos

    Watch the videos

  • machine care

    Once a year, we provide a complete on site maintenance, on demand**

  • 48h intervention

    Our technicians can provide on site assistance within 2 working days**

  • machine loan

    Substitute machine during servicing**

 

* Offices: 0800 00 11 11 - Hotels and Restaurants: 0800 63 77 76
Toll Free number.
**Those services may be charged, please contact your commercial agent for further information.

Recycling

Nespresso has commited itself to becoming an actor
of a sustainable coffee economy, from coffee production
to capsule recycling.

Since its creation, Nespresso made the choice of aluminium,
because it is the ideal material to protect the aromas of its coffee.
Moreover, it presents the advantage of being 100% recyclable.

 

Other Services

Nespresso offers a complete range of dedicated services for you to savour your coffee
in the best conditions, even during your events: open days, seminars, conferences...

  • set up

    Installation and demonstration of your new machine*

  • water analysis

    Provision of filters to optimise your water quality*

  • borrow a machine

    We are happy to loan you an extra machine for special events*

*Those services may be charged, please contact your commercial agent for further information.

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