SHIPPING & RETURNS
ALL ORDERS
| OPTION | COST | DETAIL |
| Muscat Shipping | FREE – Within Muscat City 1 OMR delivery fee for orders under 15 OMR | Place order by 4PM or before. Guaranteed delivery for the next day,depending on delivery location (not including off days or official holidays). |
| All Orders Outside Muscat Applicable For Delivery Charges | 3.00 OMR +5% VAT | Guaranteed delivery within 3-5 business days, (not including off days or official holidays). |
PICK UP
| OPTION | DETAIL |
| Nespresso Store Pickup | Place order online. Ready for pickup within 2 hours at Nespresso Boutique Store. Find a Nespresso Store |
PAYMENT ORDER
• Visa & Cash on delivery is applicable only inside Muscat City.
• For All orders Outside Muscat region online payment is must.
• Secure Online Payments
• Debit Card, Credit Card “VISA/Master”, American Express.
• You are responsible for checking the status of the product upon receipt.
RETURNS
| TYPE OF RETURN AND EXCHANGE | DETAILS |
| Machine Returns & Exchange | We will take back sold machines within 15 days from date of purchase for either exchange or refund subject to the following T&C: • Product/s not functioning or defective will be exchanged or refunded after it has been tested at our After Sales Center. |
| Coffee & Consumable item | For consumer health and safety, we regret to accept the return of any coffee capsules, food or leftovers that have been purchased. |
For any inquiries or other services, contact the Nespresso Club on the Toll free: 80071175, from Sunday to Thursday, between 8:00 AM and 5:00 PM.
