Easy Order | gift for you & coffee farmer | Nespresso

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CREATE EASY ORDER
Your benefits
Your benefits
Our farmers
How it works
FAQ
Order & Care
Order & Care

EASY ORDER

IN COLLABORATION-
WITH
Order & Care
Order & Care

ONE SUBSCRIPTION, MANY BENEFITS, CANCEL ANYTIME:
THIS IS ORDER&CARE.

YOU ENJOY. WE DONATE.

Simply order, get capsules as a gift and do something good at the same time. Have your favorite coffees delivered to your door free of shipping costs and support local coffee farmers with up to 4 euros per delivery. In this way, every enjoyment becomes a donation. CREATE EASY ORDER

IN COLLABORATION-
WITH
Order & Care
Order & Care
IN COLLABORATION-
WITH
Order & Care

Your benefits

Order & Care
Social
 contributions
SUPPORT COFFEE FARMERS
With every recurring order, we donate €1 for every 10 sleeves of coffee to our coffee farmers' pension fund.*
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Free
 capsules
We gift you an extra sleeve of coffee
Receive 1 sleeve of coffee as a gift when you purchase 10 sleeves of coffee, securing up to 4 free sleeves per order.*
Order & Care
No contract
 commitment
As flexible as you are
No contract commitment, worry-free enjoyment. Easy Order has no minimum duration and can be canceled at any time.*

THIS IS HOW
Easy Order WORKS

Order & Care

Select COFFEE PACKAGE

Choose your favorite coffees for your individual subscription and enjoy all the benefits from an order of 10 sleeves

Order & Care

SET DELIVERY INTERVAL (i)

Choose how often and at what time you would like to receive your coffee selection: Every quarter or would you prefer monthly? Your selection can still be changed up to three days before delivery.

You can order up to 9 months ahead. You can always cancel your order or skip the planned order if you are not home.

Order & Care

FREE
DELIVERY

Enjoy your regular Nespresso pack including up to 4 sleeves of gifted capsules and save on shipping costs.

Order & Care

ENJOY AND
DO GOOD

With every delivery of 10 sleeves or more, we add €1 to a coffee farmer's retirement fund. Per delivery you can receive up to 4 free sleeves.

You can always cancel your order or skip one if you are not home.

CREATE ORDER&CARE
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OUR FARMERS

Thanks to our partnership with Fairtrade, every
individual delivery under Easy Order supports the
pension of our coffee farmers in Colombia.

SUSTAINABLE PARTNERSHIPS

Fairtrade has been campaigning for greater equality in international trade for more than 30 years. Fair trade for and by people. Based on strict social, economic and environmental requirements. Our MASTER ORIGINS Indonesia and MASTER ORIGINS Colombia coffee varieties meet these sustainable requirements. That is why Fairtrade is joining forces with Nespresso, because only together can we make the world fair, with equal opportunities for everyone.

Order & Care

did you know,
that ...

...Nespresso, together with Fairtrade and the Colombian Ministry of Labor, launched a pension fund for Colombian coffee farmers in 2014?

The goal is to help AAA farmers generate higher revenues and produce premium coffees while protecting the environment.

Discover here every month the life on the
farms and learn how every cup of Nespresso does something
positive.
July
INTERESTS OF THE PROJECT
At the "Cooperativa de Caficultores de Aguadas", coffee producers are welcome to discuss the AAA Program and understand the interests of the project.
July
VISIT THE PLANTATIONS
Agronomists are always welcome to visit the farmers and see the renovation and rehabilitation of the coffee plantations.
July
MORE THAN JUST COFFEE
On his farm in Colombia, Jose Manuel is taking advantage of the renovation of the coffee plantations to plant corn. This will ensure food for family and a side income by selling the production.
07.2021
05.2021
05.2021
04.2021
04.2021
04.2021
03.2021
03.2021
03.2021
02.2021
02.2021
02.2021
01.2021
01.2021
01.2021
12.2020
12.2020
12.2020
11.2020
11.2020
11.2020
10.2020
10.2020
10.2020
Order & Care

FAQ

What is Easy Order?
With Easy Order you have your favorite coffee automatically sent to your door. You decide how much and how often you want us to send you your favorite coffee. Without any contract commitment. With every automatic delivery from 10 sleeves of coffee you get at least 1 sleeve for free and we donate 1 € to our coffee farmers.
Do I have to sign a contract?
No. There is no contract commitment or minimum term. You can change, pause or terminate your Easy Order subscription at any time. This works in the Nespresso Boutique, via the Nespresso hotline or via "My Account" on nespresso.com.
My Easy Order
What are the benefits of Easy Order?
As an Easy Order customer, depending on the order quantity, you will receive at least 1 sleeve free with EACH delivery and donate at least 1 € to coffee farmers.
-When ordering from 10 to 19 sleeves, you will receive 1 sleeve for free and we will donate 1 € to coffee farmers.
-When ordering from 20 to 29 sleeves you will receive 2 sleeves for free and we will donate 2 € to coffee farmers.
-When ordering from 30 to 39 sleeves you will receive 3 sleeves for free and we will donate 3 € to coffee farmers.
-When ordering from 40 to 150 sleeves you will receive 4 sleeves for free and we will donate 4 € to coffee farmers.
Can I select the free sleeve?
Yes, you can choose which coffee you want to select. There is a selection of 6 different coffees of which you can choose from. You can choose 1 coffee per recurring order.
Can I change the selection of my free sleeve?
Yes, at any time. This works in the Nespresso Boutique, via the Nespresso Hotline or via "My Account" on nespresso.com
My Easy Order
How can I change or cancel my Easy Order?
You can modify or cancel your Easy Order in the Nespresso Boutique, via the Nespresso Customer service ( 0800 022 23 20, free of charge) or via "My Account" on nespresso.com.
My Easy Order
Is there a quantity limit on the free sleeves I can receive?
Yes. You will receive a maximum of 4 free sleeves per delivery. You will receive 4 free sleeves with each delivery if you order at least 40 sleeves of coffee.
Is there a limit to the amount of donations to farmers?
Yes. We donate a maximum of 4 € per delivery to farmers. We donate 4 € per delivery if you order at least 40 sleeves of coffee.
Will the donation be passed on in full for the farmer?
Yes. We pass on every euro 1:1 to our farmers without deductions.
Which farmers receive the donation?
Currently, 3,491 coffee farmers from Colombia and 1,495 coffee farmers from Indonesia are participating in our AAA Farmer Future program. This program has been in place since 2014 and aims to facilitate the generational transfer of farms from parents to their children and provide a future for young people in coffee-producing regions.

More information on the AAA Farmer Future program can be found here:
AAA Farmer Future program.
What is a pension fund?
In 2014, Nespresso launched the AAA Farmer Future program. Together with Fairtrade International, the Colombian government and the coffee cooperatives in Caldas, this was the first time a pension plan for coffee farmers was made possible. The program aims to facilitate the generational transfer of farms from parents to their children and provide a future for young people in coffee-producing regions.

For every Easy Order delivery of 10 sticks or more, we donate an additional €1 to this pension fund.

More information about the AAA Farmer Future program can be found here:
AAA Farmer Future program.
Are Limited Editions available in Easy Order?
No. Within the scope of your Easy Order order you can only choose from our permanent assortment. However, you can also place a standard order at any time, e.g. with limited editions.
Can I benefit from current offers as part of my Easy Order?
All Nespresso customers, including Easy Order subscribers, can participate in our promotions. Promotions and offers are just not automatically added to your Easy Order order. To participate in promotions or offers you must place a standard order. This is independent from your Easy Order order.
Are there any activation costs with Easy Order?
No. You only pay for the coffee you order. Also, the delivery costs are always free as part of your Easy Order order.
How do I know when my next order will be delivered?
Simply log in online at nespresso.de with your customer account. Here you will find the next delivery date.
My Easy Order
Do I have to pay delivery charges?
No. Each Easy Order delivery is free of charge.
How can I pay for the order?
You can pay via credit card and with your credit. If you are an existing customer you can also pay via invoice.
What is the minimum order quantity of an Easy Order?
The minimum order quantity is 5 sleevesof coffee delivered 1 time per quarter.
What are the ordering intervals?
You can choose between the following 4 intervals:
Delivery every month, every 6 weeks, every 2 months or every 3, 6 or 9  months.
Can I combine my Nespresso subscription with an Easy Order?
Yes. You can have a recurring order with your coffee credit of Nespresso subscription. Please note: you are not eligible for the 'gift for you and the coffee farmer'. This means you don't get gift per 100 capsules, but we do donate 1 euro per 100 capsules to the coffee farmer.
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Terms and conditions *

*Above promotion is only applicable if you create an Easy Order via the Nespresso app, by phone or via our website www.nespresso.com. The promotion is linked to your personal customer third and the free capsules will be added automatically to your recurring order. You will have the choice between 1 of the 6 different coffees. Customers with a Nespresso Subscription are partly ineligible for the offer of ‘’gift for you & the coffee farmer’’. Those customers aren’t eligible for the free capsules, but we do still donate 1 euro per 100 capsules to the pension fund for the coffee farmers. Nespresso keeps the right to change the free coffees that are offered for this promotion for other coffees when the coffee is sold out. You can’t use this promotion in combination with other promotion and is not exchangeable for money.