Yes, all plans and their respective credits can be converted into Original System and Vertuo System products.

Yes, your credits can be converted into Nespresso product purchases (except a new Subscription) available on our Website, APP, Boutiques or Phone.

Yes, you can use your credit whenever you want as it is cumulative. You don't need to use your credit every month and can partially use it, which will continue to accumulate

It's a Nespresso Capsule Subscription service with extra credit every month. You can choose from the 5 plans the one that suits you best. You receive 10% extra credit every month directly to your Nespresso account. For example, your monthly plan of R$69, plus 10% extra credit, you will receive a total of R$75.90 of credit to your Nespresso account, upon payment of the monthly fee, to spend on purchases on the website.

The monthly fee will be paid exclusively via credit card* (Visa, Mastercard, American Express and Diners Club brands), except prepaid and virtual cards. Subsequent monthly fees will be paid on the same day of the month in which the Subscription Plan was contracted or on the next business day. Changing your credit card or tuition payment date can be done in the My Account > My Subscriptions section. Therefore, in case of loss, theft, expiration or other reasons for which it is necessary to change the credit card linked to the subscription, you can update the data on our website or by telephone.

The use of credit will be available after activating your Nespresso Subscription, ie on your next order. All monthly credits will be made available to your account right after you pay the monthly fee, plus a 10% credit on the amount paid. You can check and use your credits by accessing your account online at Nespresso.com, App, calling 0800 7777 737 or visiting a Boutique.

Yes, feel free to cancel your Subscription at any time, easily and at no cost. Just visit our website or contact one of our service channels - via the website or 0800 7777 737.

Every month the credits corresponding to your plan will be added to your account. Upon termination of your subscription, the final balance will be available for use within 12 months after the end date on our Nespresso.com website, app, telephone 0800 7777 737 or in one of our Boutiques.

Having all the monthly fees are up to date, you can change your Subscription plan at any time via Nespresso.com in the section My Account > My Subscriptions.

To pause your Café Subscription, all tuition fees up to the time of the break must be up to date with Nespresso. When you reactivate it, the monthly fees will be rescheduled and you will be able to use the credits again.