How to Recycle your coffee pods

Because every capsule counts.

RECYCLE YOUR CAPSULES IN 3 EASY STEPS

1

Get your free recycling bag

add it to your next order or pick one up from a boutique
2

FILL YOUR BAG WITH USED CAPSULES

Remember to only fill to the line marked on the bag do not overfill
Find out more
3

Choose one of our recycling options

INCLUDING ROYAL MAIL DOORSTEP COLLECTION
EXPLORE OUR FREE RECYCLING SERVICES

HOW TO RECYCLE

EXPLORE OUR RECYCLING OPTIONS

Introducing our new recycling booking portal!

Explore our new and improved booking portal to arrange a collection from home or drop off at one of 14,000+ Royal Mail locations. Let's work together to recycle every capsule!

ROYAL MAIL RECYCLING SERVICES

Home collection or drop off

Book now

ANY NESPRESSO BOUTIQUE

Drop off

Find out more

PODBACK KERBSIDE COLLECTION

Check here if you can get a kerbside collection

Find out more
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BOOKING YOUR COLLECTION WITH THE ROYAL MAIL IS INCREDIBLY EASY

1. Simply click the link below where you can schedule a collection for a convenient date and time. This can be done at any time. There is no need to wait for your next Nespresso order.​

2. Enter your details required using the below advice:​
- Item Size: Select “Small parcel”​
- Weight: Select “Up to 2kg”​ - Select a safeplace where you wish to leave your bag. ​

By selecting the safeplace option, this means you do not need to be at home for the collection as the Royal Mail Representative will bring their own label.

Remember to fill the bags to the maximum level line and seal them securely.​

If you have multiple bags, please repeat the booking process for each bag. You can now book at any time! There is no need to store bags or make multiple bookings in the future.

It's never been easier to make a sustainable choice! ​ ​

BOOK YOUR COLLECTION
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BOOKING YOUR RETURN WITH THE ROYAL MAIL IS INCREDIBLY EASY

1. Simply click the link below and enter your details.

2. You will be emailed a QR code to display at your local Post Office or Royal Mail Delivery Office. There is no need to print a label.​​

3. Drop off your capsules at one of +14,000 Royal Mail locations.​​

Remember to fill the bags to the maximum level line and seal them securely.​

If you have multiple bags, please generate a QR code for each bag. You can now book at any time! There is no need to store bags or wait for your next Nespresso order.​

It's never been easier to make a sustainable choice! ​​

GET YOUR LABEL
x

Fill your recycling bag with used capsules (approximately 150 Original capsules per bag, or 65 Vertuo). There is no need for any labelling. Drop it off at any of our Nespresso Boutiques.

You may pick up a new Nespresso recycling bag there too.

Channel Island Recycling

Find out more

recycling bag

Recycling Bag
(Free with your coffee order)

Please note: The recycling bag holds up to 65 Vertuo capsules or 150 Original

RECYCLING JOURNEY

YOUR CAPSULES' JOURNEY

FREQUENTLY ASKED QUESTIONS

How do I recycle my used capsules?
1. Request a free recycling bag with your next online coffee order or pick one up in any Boutique.
2. When you bag is filled to the line with used capsules, here’s how to seal your bag securely YouTube
3. Choose how to return your recycled capsules to us:
• You can arrange a free collection from your doorstep via Royal Mail. Up to 3 bags can be added per collection and your Postie will bring your label, so there is no need to print one!
• Alternatively, you can drop your recycling off at one of 14,000+ locations, including Royal Mail Post Offices, or delivery offices. Simply generate a QR code to be scanned when you hand over your bags. Click here to find your nearest drop off point.
• Drop your recycling at any of our Nespresso Boutiques across UK and Ireland, free of charge, whenever the Boutiques are open. Visit our store locator to find your closest Nespresso Boutique.
• Podback Kerbside – Available in certain areas. Find out more

Collections in the Republic of Ireland - You can arrange a collection from your doorstep or drop off at any AnPost location or Nespresso Boutique free of charge. Click here to arrange AnPost recycling services.

Collections in the Channel Islands - You can drop off at any main Post Office in Jersey and Guernsey as well as de Gruchy Department store in Jersey and Creaseys Department Store in Guernsey.
What happens to my capsules after I have returned them?
After you have returned your capsules through any of our easy methods, they are sent to our specialist recycling plants, where the coffee is removed from the aluminium. The aluminium is smelted and recycled into new products, such as beverage cans. The coffee is used to create renewable energy and soil improver. Our recycling bags are made from more than 80% recycled content and are also recycled.
Can I have multiple bags collected at once?
Yes, up to 3 bags can be selected per booking. If you have more than 3 bags to recycle, simply repeat the process again.
If you use the Drop-Off Service, please ensure you have a QR code for each bag being handed over. You do not need to print them, they will be emailed to you.
How can I recycle my old coffee machine or Aeroccino?
You can recycle your old coffee machine or milk device at any Nespresso store, free of charge, within 28 days of purchasing a new electrical item from us.
We are not currently accepting any battery powered devices, or other electrical items.
Please ensure the item has been cleaned before it is returned for recycling, cleaning any milk / liquid residue from milk devices, and removing any capsules from coffee machines.
Please return the item in its original packaging, or a similar sized cardboard box.

Nespresso UK Ltd is a registered Member of ERP UK and WEEE Ireland WEEE producer compliance schemes. WEEE Producer Registration Number: UK: WEE/FB0144QR. ROI: 907W
Where can I find more information about Nespresso’s Sustainability commitments?
As a certified B Corp, Nespresso are committed to use business as a force for good. B Corp is a global movement of brands that meet high standards of social and environmental sustainability. This certification reflects 30 years of Nespresso commitments to sustainability and will inspire us as continue this journey together. Find out more about our sustainability commitments here: Nespresso Sustainability
How has the booking process for Royal Mail recycling services changed?
Our recycling services remain the same - we've improved our Royal Mail booking portal so it's even easier to arrange a recycling collection or drop-off. Visit our recycling portal and see how easy it is to recycle your Nespresso capsules.
I arranged a recycling collection but my Royal Mail representative has not collected my capsules, what do I do?
Please track your recycling collection on the Royal Mail Portal: www.royalmail.com/track-your-item.
If you cannot find your tracking details: Please, check your email confirmation from the Royal Mail or contact Royal Mail Customer Services on: 03457 740740.
If you cannot find your tracking details or your issue is not resolved in time: Please arrange a new collection through Royal Mail.
How can I change my booking with Royal Mail?
In your Royal Mail Collection – Confirmation email, please follow the ‘view your collection’ link to modify or cancel your booking. When modifying, remember to request the Postie to bring your label so you don’t need to print one!
I didn’t receive a confirmation email when arranging my drop off
If you don't see your confirmation email in your inbox, please check your spam or junk folders. If it's not there, we suggest re-booking your drop-off using an alternate email address. Some professional email settings may quarantine the email due to privacy settings, so we recommend using a personal email address. You can also download the QR directly from the confirmation page.
I forgot to add a recycling bag to my order
If you forgot to add a recycling bag with your order, please contact one of our coffee specialists Nespresso service customer care
What is Podback and how can I recycle using this service?
Podback is a coffee pod recycling service. The first of its kind in the UK, Podback was created in partnership with the biggest names in coffee pod systems, Nespresso, Nescafé Dolce Gusto and Tassimo, to give people who enjoy the quality and taste of coffee pods simple and easy ways to recycle them. All aluminium and plastic pods from participating brands are accepted and can be recycled via the Podback programme.

To find out how to recycle your capsules with Podback, please visit Podback

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