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EasyOrdering

Do you wish to save time
and never run out of
Nespresso professional coffee capsules?

Standing Orders Standing Orders START HERE!

Nespresso EasyOrdering is a new service that allows you to set up automatic and recurring orders to receive your professional coffee capsules at the frequency and date of your choice. Never miss out on your favourite Nespresso coffee moments - set up your EasyOrder today with no commitment.

START HERE!

Nespresso EasyOrdering
benefits

  • Free delivery

    Enjoy free delivery on all your EasyOrders (minimum 300 professional coffee capsules required).

  • Automatic & recurring shipment

    Receive your order at the frequency and address of your choice. 3 days prior to the shipment of your EasyOrder, you will receive an email with your order details.

  • Modify or cancel it at any time*

    Modify your EasyOrder until midnight before your order shipment date. There is no commitment, you can cancel your order at any time* free of charge.

  • Easy to manage

    Create or manage your EasyOrder anytime via the website under My Account or by calling the Nespresso Professional Solutions at 800 186 5007 (24/7 toll-free).

*For Customers with Operating Machine(s), as per your contractual conditions, you can create a new EasyOrder, fully modify or cancel an existing one by calling the Nespresso Professional Solutions at 800 186 5007 (24/7 toll-free). Specific restrictions are indeed applied to the online modification of the frequency of your EasyOrder, of the month of the next shipment date and on the amount of capsules ordered.


How does
EasyOrdering work?

step 1

Start by selecting your products

Select one of your past orders in your order history (subjected to products availability) and click on "Make this order recurrent". You can still add or delete products, as well as modify desired quantities at this step.

Alternatively, after logging in to the website under My Account, access the menu "My EasyOrders" to create a new EasyOrder from scratch. You will be able to select all of your Nespresso professional coffee capsules and a selected range of accessories.

step 2

Now define the frequency at which you would like to receive your orders

At this step, you will select a pre-defined frequency and the starting date of your EasyOrder. To help you, Nespresso can suggest a recommended frequency based on the contents of your order.

Then define your delivery address along with the payment details.

You can setup your regular delivery address and payment details.

Easy to change according to your needs

Your frequency as well as your next shipment date, delivery address or payment methods can be modified at any time up to midnight the day before your order is shipped. For instance during your holidays, you could ship your EasyOrder to an alternative address or simply postpone it by modifying it on the website or via calling the Nespresso Professional Solutions at 800 186 5007 (24/7 toll-free).

step 3

Receive your order with no extra effort

Based on your defined frequency, you will automatically receive your order at your selected address.

If you find yourself running out of coffee or with too much coffee, you can easily adjust your next shipment date. If needed, you can create more than one EasyOrder and simply manage them individually.

Ordering your Nespresso professional coffee capsules has never been easier!

 
 

Start your EasyOrder today

Create from a past order or Create from scratch

FAQ

Are there any hidden fees for signing up for the EasyOrdering service?
There is no cost for creating, modifying and cancelling your EasyOrder. Your recurrent order can be set up via the Nespresso website under My Account or via calling the Nespresso Professional Solutions at 800 186 5007 (24/7 toll-free).
What are my obligations for signing up for the EasyOrdering service?
EasyOrdering is there to facilitate the way you order Nespresso products. There are no contractual obligations for continuing to use the EasyOrder service. You can easily create, modify or cancel any recurrent order through the EasyOrdering service by logging to the website under My Account and accessing My EasyOrders. [An exception exists for Nespresso Professional Operating Customers who are bound contractually to a recurrent order]
What are the benefits of signing up for the EasyOrdering service?
EasyOrdering allows you to receive your favourite professional coffee capsules and selected range of accessories at the frequency and address of your choice to prevent you from running out them and to save you time and effort on placing an order when you need it. You can set up, modify or cancel your EasyOrder over the Nespresso website or via calling the Nespresso Professional Solutions at 800 186 5007 (24/7 toll-free).
How will I know when my order will ship?
You will be notified three days prior to the shipment of your following EasyOrder via email. If you wish to modify the delivery address, selected items and quantitites as well as payment information after receiving our email, you can still change this until midnight the day before your order is shipped (eg: 11:59PM on January 3 for an order shipping on January 4)
How do I modify or cancel my EasyOrder?
All information relevant to your EasyOrder such as next scheduled date, delivery address and payment can be found on the website after logging in under My Account under My EasyOrders.
What are the shipping fees for an EasyOrder?
Enjoy free delivery on all your EasyOrders (minimum 300 professional coffee capsules required).
Why do I not see Nespresso Your Time delivery method in my EasyOrder setup?
Nespresso Your Time delivery mode is not available for EasyOrder. Please select standard delivery where your order will be delivered the next working day between 9am to 5pm.
Please note that there will be no delivery on weekends and public holidays.
What is the minimum capsules quantity required for an EasyOrder?
A minimum of 300 professional coffee capsules is required for EasyOrder, which is the same as a regular order.
Do I benefit from promotional activities by signing up for EasyOrdering?
All Club Members can benefit from Nespresso Club promotions for which they are eligible. However promotional items are not available for ordering via the EasyOrder service such as gift with purchase with specific quantity of coffee purchased, limited time product discount etc. We recommend you place a separate order to benefit from the promotion. If you are overstocked on your Nespresso coffee, you may then choose to adjust your next shipment date.
Is Limited Edition coffee available via EasyOrder?
Limited Edition coffees are not orderable via EasyOrder as product stock is available in limited quantities. To order a Limited Edition coffee, we recommend you place a separate order. If you are overstocked on your Nespresso coffee, you may then choose to adjust your next shipment date.
I do not see Nespresso machines or all of the Nespresso accessories? How do I order these as part of my service?
The EasyOrdering service features the entire range of Nespresso professional coffee capsules as well as frequently used accessories such as sugar, paper cups and recycling bag. We encourage you to place a separate order for Nespresso machines and accessories that are typically ordered in a lower frequency.
What if I do not want my order and it has already shipped. How do I cancel it?
As per Nespresso Terms and Conditions, you are able to refuse the delivery of each package in order to return it to us and receive a credit for the returned items. Please contact the Nespresso Professional Solutions at 800 186 5007 (24/7 toll-free) for assistance.
I cannot seem to modify the frequency of my EasyOrdering?
If you have a Nespresso Professional Operating contract, contractual obligations require the regular sending and volume of capsules as agreed in the contract. If you wish to change the frequency or the month of the next shipment date, please the Nespresso Professional Solutions at 800 186 5007 (24/7 toll-free) for assistance.
I cannot reduce the volume of capsules of my EasyOrdering?
If you have a Nespresso Professional Operating contract, contractual obligations require the regular sending and volume of capsules as agreed in the contract. If you wish to change the frequency or the month of the next shipment date, please the Nespresso Professional Solutions at 800 186 5007 (24/7 toll-free) for assistance.
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