Easy Ordering Online Service | Nespresso Pro

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easy ordering

Do you wish to save time and never run out of Nespresso coffees?

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Discover Easy Ordering, a free Nespresso service to receive your coffees automatically and as regularly as you want. We take care of everything: you don't need to remember when to order, you save time and become more organized. Set up your Easyorder today and start making your life easier!

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Nespresso Easy Ordering
benefits

  • Enjoy free delivery when ordering 300 capsules or more

    Upon signing up, benefit from free delivery for all your Easyorders with more than 300 capsules.

  • automatic & recurring shipment

    Receive your order at the frequency and address of your choice. 3 days prior to the shipment of your Easyorder, you will receive an email with your order details.

  • modify or cancel it at any time *

    Modify your Easyorder until midnignt before the day of the shipment. There is no commitment, you can cancel your order at any time* and free of charge.

  • easy to manage

    Create or manage your order 24/7 online under My Account or by calling Nespresso Professional 0810 981 981.

*For Customers with Operating Machine(s), as per your contractual conditions, you can create a new Easyorder, fully modify or cancel an existing one by calling us on 0810 981 981. Specific restrictions are indeed applied to the online modification of the frequency of your Easyorder, of the month of the next shipment date and on the amount of capsules ordered.


How does
Easy Ordering work?

step 1

Start by selecting your products

Select one of your past orders in your order history (upon products availability) and click on "Create a New Easy Order". You can still add or delete products, as well as modify desired quantities at this step.

Or, within your account, access the menu "My Easyorders" to create a new Easyorder from scratch. You will be able to select all of your Nespresso coffees, and a selected range of accessories and sweets.

step 2

Now define the frequency at which you would like to receive your orders

At this step, you will select a pre-defined frequency and the starting date of your Easyorder.

Then define your delivery address along with the delivery and payment details.

You can setup your regular delivery address and payment details.

Easy to change according to your needs

Your frequency as well as your next shipment date, delivery address or payment methods can be modified at any time up to the day before shipment. For instance, during your holidays, you could ship your Easyorder to your vacation address (if within the same country) or simply postpone it.

step 3

Receive your order with no extra effort

Based on your defined frequency, you will receive automatically your order at your desired address.

If you find yourself running out of coffee or with too much stock at home, you can easily adjust your next shipment date. If needed, you can create more than one Easyorder and simply manage them individually.

Ordering your Nespresso coffees has never been easier!

 
 

Start your Easyorder today

Create from a past order or Create from scratch

FAQ

Are there any hidden fees for signing up for the Easyordering service?
There is no cost for creating, modifying and cancelling your Easyorder. You will however benefit from a free delivery for any recurrent order of 300 capsules or higher. Your recurrent order can be set up via the Nespresso website under My Account/Easyordering or via phone at 0810 981 981.
What are my obligations for signing up for the Easyordering service?
Easyordering is there to facilitate the way you order Nespresso products. There are no contractual obligations for continuing to use the Easyorder service. You can easily create, modify or cancel any recurrent order through the Easyordering service by visiting My Account/Easyordering. [An exception exists for Nespresso Professional Operating Customers who are bound contractually to a recurrent order]
What are the benefits of signing up for the Easyordering service?
Easyordering allows you to receive your favorite Grands Crus, sweets and a limited range of accessories at the frequency and address of your choice to prevent you from running out ot your favourite coffees and to save you time and effort on placing an order when you need it. You can set up, modify or cancel your Easyorder over the Nespresso website and mobile applications or over the phone.
How will I know when my order will ship?
You will be notified five days prior to the shipment of your following Easyorder via email. If you wish to modify the delivery address, selected items and quantitites as well as delivery and payment information after receiving our email, you can still change this until 3 days before shipment (ex: 11:59PM on January 3 for an order shipping on January 4)
How do I modify or cancel my Easyorder?
All information relevant to your Easyorder such as next scheduled date, delivery address and payment can be found under My Account/Easyordering upon logging in.
What are the shipping fees for an Easyorder?
Benefit from free delivery for every easy order of 300 capsules or more. Standard delivery is available at the flat rate of 2.70 euros.
Which are the minimum capsules volume to place an order on easyordering?
The minimum order volume is the same as a regular order, being 200 capsules. Free delivery is available for any recurrent order of 300 capsules or higher.
Do I benefit from promotional activities by signing up for Easyordering?
All customers can benefit from Nespresso promotions for which they are eligible. Please note however that not all promotional items, available for a limited time, are available for ordering via the Easyorder service. For those promotions involving Limited Edition products, we recommend placing a separate order to benefit from the promotion. If you are then overstocked on your Nespresso coffee, you may then choose to extend your next shipment date.
What happens if an items such as the Limited Edition coffees are out of stock?
The remainder of your order will ship if the minimum order amount of 200 capsules per order is respected. Firstly please note that you will only be charged for shipped items. An order with an out of stock item will ship nonetheless and we will alert you by email of the shipment and the non-shipped items. If a Limited Edition product, you may then want to update your regular Easyorder to remove this from future orders.
I did not see Nespresso machines or all of the Nespresso accessories? How do I order these as part of my service?
The Easyordering service features the entire range of Nespresso coffees including Limited Edition coffees as well as frequently used accessories such as sugar, paper cups and similar accessories. We encourage you to place a separate order for Nespresso machines and accessories that are typically ordered in less predicatable frequency.
What if I do not want my order and it has already shipped. How do I cancel it?
As per Nespresso Terms and Conditions, you are able to refuse the delivery of each package in order to return it to us and receive a credit for the returned items.
I cannot seem to modify the frequency of my Easyordering?
If you have a Nespresso Professional Operating contract, contractual obligations require the regular sending and volume of capsules as agreed in the contract. If you wish to change the frequency or the month of the Next shipment date, please call us on 0810 981 981.
I cannot reduce the volume of capsules of my easyordering
If you have a Nespresso Professional Operating contract, contractual obligations require the regular sending and volume of capsules as agreed in the contract. If you wish to change the frequency or the month of the Next shipment date, please call us on 0810 981 981.
Which are the minimum capsules volume to place an order on easyordering?
The minimum order volume is the same as a regular order, being 200 capsules. Free delivery is available for any recurrent order of 300 capsules or higher.
  Do you have any other questions?