Club Experts are available 24 hours a day, 7 days a week under the toll-free number 0800 18 18 444, to answer all your questions about selecting your Grands Crus, your machine and the Nespresso services.
Nespresso looks after you…
- I have not received my order yet. What shall I do?
- How to track my online-orders?
- When will I receive my order?
Orders & order follow up
- I get an error message during the registration / change of my data
- I would like to place an Online-Order.
- I would like to unsubscribe from Nespresso News via email.
- My machine is out of guarantee. Which package price will be charged for the repair?
- How can I order needed spare parts for my Nespresso machine?
- How do I clean the Aeroccino?
- I've trashed the bill. Where can I get a copy?
- I want to take part in your SEPA direct debiting scheme