In order to improve our service, we are currently changing to a new system. This transition period may occasionally lead to delays in delivery & longer processing times. Also, we cannot react with the usual speed to your emails & phone calls in the Nespresso Club.
We sincerely apologize for any inconveniences this may cause! We are working hard on solving the technical problems & offering you the expected service. Thank you for your understanding. Your Nespresso team.