CREATE EASY ORDER
Your benefits
Your benefits
Our farmers
How it works
FAQ
CREATE A RECURRING ORDER
Order & Care
Order & Care

Nespresso
Order & Care

IN COLLABORATION-
WITH Order & Care
Order & Care

ONE SUBSCRIPTION, MANY BENEFITS, CANCEL ANYTIME:
THIS IS ORDER&CARE.

YOU ENJOY. WE DONATE.

Simply order, get capsules as a gift and do something good at the same time. Have your favorite coffees delivered to your door free of shipping costs and support local coffee farmers with up to 4 euros per delivery. In this way, every enjoyment becomes a donation.

IN COLLABORATION-
WITH Order & Care
Order & Care
IN COLLABORATION-
WITH Order & Care

Your benefits

Order & Care
Social
 contributions
SUPPORT COFFEE FARMERS
With every recurring order, we donate €1 for every 10 sleeves of coffee to our coffee farmers' pension fund.*
Order & Care
Free
 capsules
We gift you an extra sleeve of coffee
Receive 1 sleeve of coffee as a gift when you purchase 10 sleeves of coffee, securing up to 4 free sleeves per order.*
Order & Care
No contract
 commitment
As flexible as you are
No contract commitment, worry-free enjoyment. recurring order has no minimum duration and can be canceled at any time.*

THIS IS HOW
ORDER & CARE WORKS

Order & Care

Select COFFEE PACKAGE

Choose your favorite coffees for your individual subscription and enjoy all the benefits from an order of 10 sleeves

Order & Care

SET DELIVERY INTERVAL

Choose how often and at what time you would like to receive your coffee selection: Every week or would you prefer monthly? Your selection can still be changed up to three days before delivery.

Order & Care

ENJOY AND
DO GOOD

With every delivery of 10 sleeves or more, we add €1 to a coffee farmer's retirement fund. Per delivery you can receive up to 4 free sleeves.

Order & Care

FREE
DELIVERY

Enjoy your regular Nespresso pack including up to 4 sleeves of gifted capsules and save on shipping costs.

CREATE A RECURRING ORDER
Order & Care

OUR FARMERS

Thanks to our partnership with Fairtrade, every
individual delivery under recurring order supports the
pension of our coffee farmers in Colombia.

SUSTAINABLE PARTNERSHIPS

Fairtrade has been campaigning for greater equality in international trade for more than 30 years. Fair trade for and by people. Based on strict social, economic and environmental requirements. Our MASTER ORIGINS Original Indonesia and MASTER ORIGINS Vertuo Colombia coffee varieties meet these sustainable requirements. That is why Fairtrade is joining forces with Nespresso, because only together can we make the world fair, with equal opportunities for everyone.

Order & Care

did you know,
that ...

...Nespresso, together with Fairtrade and the Colombian Ministry of Labor, launched a pension fund for Colombian coffee farmers in 2014?

The goal is to help AAA farmers generate higher revenues and produce premium coffees while protecting the environment.

Discover here the life on the
farms and learn how every cup of Nespresso does something
positive.
July
INTERESTS OF THE PROJECT
At the "Cooperativa de Caficultores de Aguadas", coffee producers are welcome to discuss the AAA Program and understand the interests of the project.
July
VISIT THE PLANTATIONS
Agronomists are always welcome to visit the farmers and see the renovation and rehabilitation of the coffee plantations.
July
MORE THAN JUST COFFEE
On his farm in Colombia, Jose Manuel is taking advantage of the renovation of the coffee plantations to plant corn. This will ensure food for family and a side income by selling the production.
meet all farmers
07.2021
05.2021
05.2021
04.2021
04.2021
04.2021
03.2021
03.2021
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02.2021
02.2021
02.2021
01.2021
01.2021
01.2021
12.2020
12.2020
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11.2020
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10.2020
10.2020
10.2020
meet all farmers
Order & Care

FAQ

WHAT IS NESPRESSO ORDER & CARE?
With Order & Care, your favourite coffee is automatically sent to your home. You decide how much and how often you want to receive your coffee. For each recurring order of 100 capsules or more, you will receive at least 10 free capsules and we will donate an additional 1 euro to our coffee farmers.
DO I HAVE TO SIGN A CONTRACT?
No, when you place a Nespresso Order & Care recurring order, you automatically accept the general conditions of Order & Care. In addition, our terms and conditions apply when you place an order with Nespresso. You can consult these conditions at the following address: https://www.nespresso.com/be/en/legal. There is no minimum duration and you can modify, skip or cancel your Order & Care order renewal at any time. To do so, log in to "my account" at www.nespresso.com, or call our customer service department on 0800 162 64.
WHAT ARE THE BENEFITS OF ORDER & CARE?
When you place a recurring order via Order & Care, you will receive 10 capsules as a gift for every 100 capsules and we will donate an additional €1 to the pension fund for our coffee farmers. Each order can generate a maximum of 40 free capsules and a maximum donation of €4.
- For a recurring order of 100 to 190 capsules, you will receive 10 free capsules + we will donate €1
- For a recurring order of 200 to 290 capsules, you will receive 20 free capsules + we will make a donation of 2 €.
- For a recurring order of 300 to 390 capsules, you will receive 30 free capsules + we will make a donation of 3 €.
- For a recurring order of 400 capsules or more, you will receive 40 free capsules + we will make a donation of 4 €.
- Then, from 50 capsules onwards, you will receive free delivery.
If the minimum of 100 capsules is not reached in one order, these capsules will be counted in subsequent orders. To clarify: if you set 50 capsules as a recurring order for your Order & Care, the minimum of 100 capsules will not be reached on your first order, but you will receive 10 capsules as a gift with your recurring order (50+50= 100 capsules) and we will donate €1 to the pension fund of our coffee farmers.
CAN I CHOOSE THE CAPSULES I WILL RECEIVE AS A GIFT?
Yes, you choose the coffee you receive as a gift. You can choose from a selection of 11 different coffees. You can choose 1 coffee per recurring order.
CAN I ALSO CHANGE THE COFFEE I RECEIVE AS A GIFT?
Yes, you can change the coffee you want to receive as a gift at any time. To do so, log on to "my account" at www.nespresso.com or contact our customer service department on 0800 162 64.
HOW DO I CHANGE OR CANCEL MY ORDER & CARE RECURRING ORDER?
You can easily change or cancel your Order & Care recurring order via 'my account' on www.nespresso.com or by contacting our customer service on 0800 162 64.
WHAT IS THE MAXIMUM NUMBER OF CAPSULES I CAN RECEIVE?
You will receive a maximum of 40 capsules as a gift per repeat order. For each order, you will receive 10 capsules as a gift for every 100 capsules you order. You order more than 400 capsules? Then we will offer you up to 40 capsules as a gift.
WHAT IS A PENSION FUND?
In 2014, Nespresso launched the AAA Farmer Future programme. Working with Fairtrade International, the Colombian government and the Caldas coffee cooperatives, the first ever pension scheme for coffee farmers was created. The programme aims to facilitate the generational transfer of farms from parents to their children and offer a future to young people in the coffee-growing regions.
For each recurring order placed via Nespresso Order & Care, you will receive 10 capsules as a gift for every 100 capsules and we will contribute an additional €1 to the pension fund for our coffee farmers. More information on the AAA Farmer Future programme is available here:
AAA Farmer Future program.
WHAT IS THE MAXIMUM AMOUNT OF THE EXTRA EURO DONATION TO THE PENSION FUND FOR COFFEE FARMERS?
We donate a maximum of €4 per recurring order to the Farmer Pension Fund. For every order, we donate €1 to the farmers' pension fund. Do you order more than 400 capsules in one order? Then we will donate a maximum of €4.
DOES THE DONATION GO BACK TO THE FARMER?
Yes, we give every euro back to our farmers in Colombia, without withholding. We work with the Colombian Ministry of Labour, Aguadas Coffee Growers Cooperation and Fairtrade International.
WHICH COFFEE FARMERS WILL RECEIVE THE ADDITIONAL DONATION TO THE PENSION FUND?
Currently, more than 2,000 coffee farmers in Colombia and Indonesia are participating in our AAA Farmer Future programme. The programme has been running since 2014 and aims to facilitate the generational transfer of farms from parents to their children and to provide a future for young people in coffee growing regions. More information on the AAA Farmer Future programme is available here :
AAA Farmer Future program.
CAN YOU ORDER LIMITED EDITION COFFEE VIA NESPRESSO ORDER & CARE?
No. For your recurring order, you can only choose from our regular assortment. But you can always place a standard order of Limited Edition coffee in addition to your recurring order.
CAN I BENEFIT FROM ADDITIONAL OFFERS WHEN I PLACE A RECURRING ORDER?
All Nespresso customers, including those with a recurring Nespresso Order & Care order, can take advantage of our promotions if they apply to them. Promotions and offers are simply not automatically added to your recurring order. To participate in promotions or offers, you must place a standard order. This has nothing to do with your recurring order.
CAN I BENEFIT FROM ORDER & CARE IF I HAVE A NESPRESSO MACHINE SUBSCRIPTION?
Yes, in addition to your Nespresso Machine Subscription, you can create an Order & Care recurring order and benefit from all the advantages.
HOW WILL I KNOW WHEN MY NESPRESSO ORDER & CARE RECURRING ORDER WILL BE DELIVERED?
Log in to your Nespresso account at www.nespresso.com. Under "My recurring orders", you will find the next delivery date.
My recurring order
ARE THERE ANY REGISTRATION FEES WHEN I CREATE AN ORDER & CARE RECURRING ORDER?
No. You only pay for the coffee you order. Delivery is always free when you order 50 capsules or more, just like normal orders via the website or the Nespresso app.
DO I HAVE TO PAY DELIVERY COSTS?
Delivery costs are always free when you order 50 capsules or more, just like normal orders via the Nespresso website or app.
HOW CAN I PAY FOR MY RECURRING NESPRESSO ORDER & CARE?
You can pay by credit card and with your Nespresso coffee credit if you have a Nespresso subscription.
WHAT IS THE MINIMUM ORDER QUANTITY FOR NESPRESSO ORDER & CARE?
The minimum order quantity is 50 capsules, just like normal orders via the website or the Nespresso app.
WHAT ORDER FREQUENCIES CAN I CHOOSE?
You can choose from the following order frequencies:
- every week
- every 2 weeks
- every 3 weeks
- every month
- every 2 months
- every 3 months
- every 4 months
- every 6 months
+ SHOW MORE

Terms and conditions *

*The above offer only applies when you subscribe to the Order & Care subscription via the Nespresso app, by phone or via our website www.nespresso.com. The offer is linked to your client number and free capsules are automatically added to your recurring order once the threshold of 100 capsules is reached, with 1 coffee to choose from 11 different coffees. As part of your Order & Care plan, per recurring order, you receive a maximum of 40 capsules as a gift, and we make a donation of up to €4 to the coffee farmers' pension fund. Nespresso reserves the right to replace at any time the free capsules offered in the framework of this promotion by another type of coffee if it is exhausted. You can modify, change or terminate your Order & Care subscription at any time. You can do this easily via "my account" on www.nespresso.com, or call our customer service: 0800 162 64.