MACHINE ASSISTANCE
Maestria
11.7 lbs
47 oz
6.7 x 15.4 x 11.9 in
19 bar
after 9 mins
10-14
1 year
Instructional Guides
First use or starting after a period of non-use
Barista: Steam out
Emptying mode
Care & Cleaning
Coffee Preparation
Barista: Ready to froth your milk
Descaling
Instructional Videos
First use or starting after a period of non-use
Descaling
FAQs & Troubleshooting
Blinking Light Issues
- The machine has switched off automatically; press ON/OFF button.
- Check the mains: plug, voltage, fuse.
Coffee& Other Issues
- Check the water tank, if empty, fill with potable water.
- Press coffee button several times until the coffee/water comes out (may occur on first use, after emptying, a long period of non use).
- To save energy the machine will turn itself of after 9 minutes of non use.
- See section "Menu Modes" to change this setting.
FAQ's
How can we help you? Browse our most asked questions & responses to find what you're looking for.
shipping & returns
Machines purchased directly from Nespresso can be returned up to 30 days after receipt from purchase or delivery.
store locator
Visit one of our boutiques for a complimentary coffee tasting or get recommendations from exceptional Coffee Specialists.
Descaling Kit
The descaling agent gently eliminates the lime scale that builds up in your machine over time to ensure that your tasting experience is as perfect as the first day.
Shop Descaling KitNespresso Assistance
If you require assistance or spare parts, contact the Nespresso Club on 800-562-1465 for Original and on 877-964-6299 for Vertuo and receive personalized technical diagnosis and support.
Call UsMachine Registration
Register your machine through the website during the account registration process or by going to your account page and adding your machine registration in. "My Personal Information."
Register your machine >