MACHINE ASSISTANCE
Lattissima Pro
14.3 lbs
44 oz
7.6 x 13 x 10.8 in
19 bar
2 years
Instructional Guides
Hand washing of Rapid Cappuccino System
Assembling / disassembling of the Rapid Cappuccino system (R.C.S)
Preparing Cappuccino and Latte Macchiato
Coffee Preparation
First use or after a long period of non-use
Daily care
Descaling
Water hardness setting
Instructional Videos
Coffee Preparation
First use or after a long period of non-use
Daily care
Descaling
Water hardness setting
FAQs & Troubleshooting
Blinking Light Issues
- Check the mains, plug, voltage, and fuse. Press the ON button located behind the machine display.
- In title of problems, call Nespresso at 877-964-6299.
- Send appliance to repair or call Nespresso at 877-964-6299.
- In certain conditions, machine heater reaches high temperature, (ie. after an emptying of the fluid system).
- Simply wait, machine will cool down automatically.
- Contact the Nespresso Club or Nespresso authorized representative for examination, repair or adjustment.
Coffee& Other Issues
- Flow speed depends on the coffee variety.
- Descale if necessary.
- Preheat cup.
- Descale if necessary.
- Position capsule correctly. If leakages occur, call Nespresso at 877-964-6299.
- In title of problems, send appliance to repair or call Nespresso at 877-964-6299.
- Empty capsule container.
- Make sure that no capsule is blocked inside the capsule container.
- For a perfect milk froth, use skimmed or semi-skimmed milk at refrigerator temperature (about 4° C).
- Rinse after each milk based preparation. Place a recipient under milk outlet, rotate the milk regulator knob until CLEAN position.
- After each use, disassemble the R. C. S. and clean all components in the upper level of a dishwasher.
FAQ's
How can we help you? Browse our most asked questions & responses to find what you're looking for.
shipping & returns
Machines purchased directly from Nespresso can be returned up to 30 days after receipt from purchase or delivery.
store locator
Visit one of our boutiques for a complimentary coffee tasting or get recommendations from exceptional Coffee Specialists.
Descaling Kit
The descaling agent gently eliminates the lime scale that builds up in your machine over time to ensure that your tasting experience is as perfect as the first day.
Shop Descaling KitNespresso Assistance
If you require assistance or spare parts, contact the Nespresso Club on 800-562-1465 for Original and on 877-964-6299 for Vertuo and receive personalized technical diagnosis and support.
Call UsMachine Registration
Register your machine through the website during the account registration process or by going to your account page and adding your machine registration in. "My Personal Information."
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