MACHINE ASSISTANCE
Lattissima Premium
16.5 lbs
40 oz
16.9 oz
8.6 x 10 x 13.6 in
19 bar
after 9 mins
2 years
110-120 V 50-60 Hz <1300W
Instructional Guides
First use or after a long period of non-use
Switch on machine
Preparing Cappuccino and Latte Macchiato
Preparing hot water
Preparing Espresso and Lungo
Instructions for all types of beverages
Adjusting quantity for hot Water/Espresso/Lungo/Milk
Adjusting quantity for Cappuccino/Latte Macchiato
Rinsing after milk recipe preparation
Cleaning
Emptying Machine
Set water hardness
Reset to factory settings
Descaling
Instructional Videos
First use or after a long period of non-use
Adjusting quantity for hot Water/Espresso/Lungo/Milk
Descaling
FAQs & Troubleshooting
Blinking Light Issues
- Check the mains, plug, voltage, and fuse. In case of problems, call Nespresso at 877-964-6299.
- Send appliance to repair or call Nespresso at 877-964-6299.
- Machine is in descaling mode.
- Fill water tank with potable water.
- Machine is in emptying mode. If this persists please contact the Nespresso Club.
Coffee& Other Issues
- Water tank is empty. Fill water tank with potable water.
- Descale if necessary; see Descaling section.
- Flow speed depends on the coffee variety.
- Descale if necessary; see Descaling section.
- Preheat cup.
- Descale if necessary.
- Position capsule correctly. if leakages occur, call Nespresso at 877-964-6299.
- In case of problems, call Nespresso at 877-964-6299.
- Empty capsule container. Make sure that no capsule is blocked inside the capsule container.
- Make sure that you use skimmed or semi-skimmed milk at refrigerator temperature (about 4°C).
- Make sure that the froth regulator is clean. If not, clean in dishwasher together with the other parts of the milk container.
FAQ's
How can we help you? Browse our most asked questions & responses to find what you're looking for.
shipping & returns
Machines purchased directly from Nespresso can be returned up to 30 days after receipt from purchase or delivery.
store locator
Visit one of our boutiques for a complimentary coffee tasting or get recommendations from exceptional Coffee Specialists.
Descaling Kit
The descaling agent gently eliminates the lime scale that builds up in your machine over time to ensure that your tasting experience is as perfect as the first day.
Shop Descaling KitNespresso Assistance
If you require assistance or spare parts, contact the Nespresso Club on 800-562-1465 for Original and on 877-964-6299 for Vertuo and receive personalized technical diagnosis and support.
Call UsMachine Registration
Register your machine through the website during the account registration process or by going to your account page and adding your machine registration in. "My Personal Information."
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