MACHINE ASSISTANCE
Lattissima One (2018-2020)
9.5 lbs
33.8 oz
6 x 12.7 x 10 oz
19 bar
after 9 mins
8
2 years
Instructional Guides
First use or after a long period of non-use
Coffee Preparation
Assembling / disassembling of the Rapid Cappuccino system (R.C.S)
Preparing Cappuccino and Latte Macchiato
Programming coffee quantity
Daily care
Hand washing of Rapid Cappuccino System
Restoring quantity to factory settings
Factory settings
Descaling
Water hardness setting
Emptying the system before a period of non-use
Automatic power off
Instructional Videos
First use or after a long period of non-use
Coffee Preparation
Preparing Cappuccino and Latte Macchiato
Programming coffee quantity
Daily care
Descaling
Water hardness setting
FAQs & Troubleshooting
Blinking Light Issues
- Check the mains, plug, voltage, and fuse. In case of problems, call Nespresso at 877-964-6299.
- Send appliance to repair or call Nespresso at 877-964-6299.
- Error alarm, machine needs repair. Send appliance to repair or call Nespresso at 877-964-6299.
- Water tank is empty.
- Be sure to remove the milk jug.
- Be sure to press milk button for 3 seconds.
- Remove descaling pipe.
- Is not possible to enter Menu mode while machine is heating up.
- Machine in overheat protection mode, wait until it returns to ready mode.
- Appliance will be blocked for approximately 10 minutes after emptying.
- Machine is in menu mode, press milk button for 3 seconds to exit menu mode or wait 30 seconds to exit automatically.
- Machine triggers descaling alert according beverages consumption usage. Descale machine.
- Machine is in descaling mode. Press Espresso button to start descaling process.
Coffee& Other Issues
- Water tank is empty. Fill water tank.
- Descale if necessary; see Descaling section.
- Flow speed depends on the coffee variety.
- Descale if necessary; see Descaling section.
- Make sure the capsule is not pinched in a wrong position
- Make sure the capsule is not damaged
- Call Nespresso Club or send appliance to repair
- Preheat cup.
- Descale if necessary; see Descaling section.
- Position capsule correctly. If leakages occur, call Nespresso at 877-964-6299.
- Empty capsule container. Make sure that no capsule is blocked inside the capsule container.
- his sound indicates that the machine is now off.
Milk Frother Issues
- Use skimmed or semi-skimmed cow milk at refrigerator temperature (about 4° C).
- Rinse after each milk preparation (see section 'Hand Washing of Rapid Cappuccino System').
- Descale the machine.
- Do not use frozen milk.
- Ensure the air aspiration part is clean. Refer to the section 'Hand washing of Rapid Cappuccino System'.
- Prepared more that 5 milk dispensing without any cleaning. Action: clean Rapid Cappuccino System
- Overetime milk preparation. Action: clean Rapid Cappuccino System
- Over 30 min from last milk preparation. Action: clean Rapid Cappuccino System
- Press the button on the side of the milk jug to remove the parts.
- Refer to section 'Assembling / Disassembling of Rapid Cappuccino System'.
- Immediately clean thoroughly the machine
FAQ's
How can we help you? Browse our most asked questions & responses to find what you're looking for.
shipping & returns
Machines purchased directly from Nespresso can be returned up to 30 days after receipt from purchase or delivery.
store locator
Visit one of our boutiques for a complimentary coffee tasting or get recommendations from exceptional Coffee Specialists.
Descaling Kit
The descaling agent gently eliminates the lime scale that builds up in your machine over time to ensure that your tasting experience is as perfect as the first day.
Shop Descaling KitNespresso Assistance
If you require assistance or spare parts, contact the Nespresso Club on 800-562-1465 for Original and on 877-964-6299 for Vertuo and receive personalized technical diagnosis and support.
Call UsMachine Registration
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