Essenza User Guide | How To's & More

MACHINE ASSISTANCE

Essenza

User Manual | 2.80MB - English

Cleaning & Descaling Manual

SPECIFICATIONS

Weight
6.6 lbs

Removable water tank
33.8 oz

Dimension (WxDxH)
6.5 x 11.4 x 9.9 in

Pressure
19 bar

Warranty
1 year

Power
120 V, 60 Hz, 1255 W

Used capsules container capacity
12-14

Instructional Guides

Initial Set-up or after a long period of non-use

Daily: Before brewing your first cup

Programming the fill up level

Daily: after the last coffee

Empty the system: before long period of non-use, for frost protection or before repair

Power Save mode settings

Preparation

Reset to factory settings

Clean: when necessary

Descaling

Instructional Videos

Initial Set-up or after a long period of non-use

Programming the fill up level

Reset to factory settings

Descaling

FAQs & Troubleshooting

Blinking Light Issues

No lights.

The machine has switched off automatically; press ON/OFF button.
Check the mains: plug, voltage, fuse.

Irregular blinking lights on Aeroccino dial when Aeroccino positioned on base

Clean base and bottom of Aeroccino jug.

No lights on Aeroccino dial when Aeroccino positioned on base.

Clean base and bottom of Aeroccino jug.

Steady middle orange light

Descaling needed.

Coffee& Other Issues

No coffee, no water.

Check the water tank, if empty, fill with potable water.
Press coffee button several times until the coffee/water comes out (may occur on first use, after emptying, a long period of non use).

Coffee is not hot enough.

Preheat cup.
Descale the machine if necessary.

The lever cannot be closed completely.

Empty the capsule container/Check that there is not a capsule blocked inside the machine.

Leakage or unusual coffee flow.

Check that the water tank is in position. Clean coffee outlet.

No coffee, just water runs out (despite inserted capsule).

In title of problems, call Nespresso at 877-964-6299.

Machine switches itself off automatically.

To save energy the machine will turn itself off after 9 minutes of non use.

FAQ's

How can we help you? Browse our most asked questions & responses to find what you're looking for.

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shipping & returns

Machines purchased directly from Nespresso can be returned up to 30 days after receipt from purchase or delivery.

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store locator

Visit one of our boutiques for a complimentary coffee tasting or get recommendations from exceptional Coffee Specialists.

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Descaling Kit

The descaling agent gently eliminates the lime scale that builds up in your machine over time to ensure that your tasting experience is as perfect as the first day.

Shop Descaling Kit

Nespresso Assistance

If you require assistance or spare parts, contact the Nespresso Club on 800-562-1465 for Original and on 877-964-6299 for Vertuo and receive personalized technical diagnosis and support.

Call Us

Machine Registration

Register your machine through the website during the account registration process or by going to your account page and adding your machine registration in. "My Personal Information."