Machine Assistance | Nespresso USA


Nespresso Assistance for Original Machines

Do you need assistance with your machine?

Step 1: We will be guiding you through our simple instructional videos below for your Original Machine.

Step 2: If you require further assistance, contact the Nespresso Club TOLL-FREE at 1-800-562-1465 for Original.

Step 3: Get an immediate technical diagnosis and solution for your needs.

If the issue with your machine cannot be solved over the phone, Nespresso offers the Nespresso Care Program by which we will service your machine.

Nespresso will give you a loaner machine for you to use while your machine is being repaired at the After-Sales Center.

Are you looking for spare parts for your machine?

Machine parts can be ordered via the Nespresso Club at 800.562.1465.



For assistance with your Nespresso Vertuo machine, please click here