FREQUENTLY ASKED QUESTIONS
I need updates on a pallet delivery
If your order is for a large amount of capsules, it may be sent by our pallet delivery service, which cannot be tracked using this system. If you need updates on a pallet delivery, please contact our Coffee Specialists for assistance. (0808 100 8844)
Why do I have two sets of tracking numbers?
Your order contains more than one parcel and each one has a unique tracking number.
How do I log into the tracking page?
There is no need to log in to the tracking page, just enter your order number and click on the search button.
I don't understand my tracking status
Please contact the telephone number listed when tracking your order and our courier partners or Coffee Specialists will be happy to help.