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Manuals & Guides for your Commercial Machine

Below is some advice which should help you to solve machines issues yourself at home:

- The machine doesn't switch on: check the power cord and fuses.
- The coffee isn't warm enough: preheat your cups and descale machine.
- No coffee extraction: clean and descale if necessary.
- Leakage in capsule area: clean the capsule holder and ensure the capsule is inserted correctly.
- No hot water or steam: clean and descale if necessary.
- The milk doesn't froth: clean the frothing device. We also recommend using semi-skimmed milk.
- No water flow: fill the tank and make sure it is correctly inserted.

Should the problem persist, please contact the Nespresso Club Assistance Service or visit the Machine assistance page to watch the tutorial videos for you machine.

- Watch the videos

Download the maintenance guide for your machine:

Zenius Manual

Gemini 200 Manual
Gemini 220 Manual

Aguila 220 Assistance Page
Aguila 420 Assistance Page

If you can't find the model of your machine, please click here.

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