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designed for professionals

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Order

Coffee Specialists are available 24/7 to advise you on your coffee selection and to ensure
easy ordering and convenient delivery, tailored to your needs.

  • Web

    Discover the entire Nespresso universe and place your orders easily, 24/7

    Order now
  • recurring orders

    Save time by scheduling reccurring orders of your Nespresso Grands Crus

    Learn more
  • 24/7

    An expert available to help you

    Call us on 0808 100 8844*

*Free number. Monday to Friday from 8 am-7 pm.

RECURRING ORDERS

With our Recurring Orders service, you schedule your next orders of Nespresso Grands Crus and we deliver them automatically at the address and frequency of your choice.

    0808 100 8844 upon signing up, benefit from free delivery for 200 capsules per order
  • Automatic shipment: receive your order at the frequency of your choice*
  • No commitment: modify or cancel your Recurring Order at anytime up to the day of shipment*
  • Easy to manage: manage your order 24/7 online or at 0808 100 8844
Learn more

*For Customers with Operating Machine(s), as per your contractual conditions, you can create a new Recurring Order, fully modify or cancel an existing one by calling us on 0808 100 8844. Specific restrictions are indeed applied to the online modification of the frequency of your Recurring Order, of the month of the next shipment date and on the amount of capsules ordered.

Delivery

Order your Grands Crus by phone or online, and receive your delivery next day.

Nespresso does its utmost to ensure standard deliveries (after receipt of cleared funds and subject to stock availability, factors beyond Nespresso’s reasonable control and finance validation checks that Nespresso, in its absolute discretion, deems to be necessary) the next day to the UK mainland (for orders placed by 4:30pm). In case the delivery has not occurred within the above indicated term, you should either make contact with Nespresso to agree on an additional delay to deliver the Products, or cancel your order by notifying Nespresso.

*We are afraid the following postcodes are not eligible for Next Day Delivery (Estimated transit time to postcodes not eligible for Next Day Delivery)
2days: AB14-AB54, FK8-FK20, IM1-IM99, ML8-ML12, PH3-PH50, TD13-TD14
3 days: IV21-IV56, KW11-KW17, PA20-PA38, TR21-TR25
4days: HS1-HS9
5days: KA27-KA28, PA41-PA80, ZE1-ZE3

In order to deliver orders on time, Nespresso strives to keep sufficient stocks of Products. However, it is possible that stocks of certain products turn out to be insufficient for all deliveries to be affected on time. In such cases, you accept that Nespresso is entitled to complete partial deliveries, or to defer delivery. orders for Products available in limited quantities (such as Limited Editions, etc.) will only be accepted by us as long as stocks allow.

 

After-Sales

A question about your machine? Contact us

Our technical specialists are available to help you using your machine,
and if needed, to give you an immediate diagnosis over the phone*.

  • machine care

    once a year, we provide a complete on site maintenance service, on demand**
  • 48h intervention

    our technicians can provide on site assistance within 2 working days**

 

* 0808 100 8844
Free number. Monday to Friday from 8 am-7 pm
.**Those services may be charged, please contact your commercial agent for further information.

Other Services

Nespresso offers a complete range of dedicated services for you to savour your Grand Cru
in the best conditions, even during your events: open days, seminars, conferences...

  • set up

    Installation and demonstration of your new machine*
  • water analysis

    Provision of filters to optimize your water quality*

*Those services may be charged, please contact your commercial agent for further information.