To our Nespresso Community,
Nothing is more important than the health and safety of our community, including our employees, customers and partners. Whilst we are all going through these uncertain times, we understand that many businesses are closed and many of our out-of-home customers severely affected.
Our Always Open For You initiative aims to offer support when your business re-opens, available to our B2B clients who are facing strong challenges. Support includes a tailored approach depending on your circumstances, such as flexibility on payment terms, flexibility in cancelling standing orders, waiving of minimum order quantities or bespoke support for our most vulnerable customers. We have also donated coffee machines and coffee to hospitals to support health workers.
If you have any questions or have a specific request on how we could tailor our support to your business situation, please contact our Customer Care line on 0808 100 88 44 between hours of 8am - 6pm.
We remain at your service and are here every step of the way for you by providing support and advice when needed.
Thank you,
Your Team at Nespresso UK & Ireland