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To our Nespresso Community,
Nothing is more important than the health and safety of our community, including our employees, customers and partners. Whilst we are all going through these uncertain times, we understand that many businesses are closed and many of our out-of-home customers severely affected.
Our Always Open For You initiative aims to offer support our B2B clients who are facing strong challenges. Support includes a tailored approach depending on your circumstances such as multiple smaller coffee points , starter pack bundles for on the go accessories, flexibility on payment terms, flexibility in cancelling standing orders, waiving of minimum order quantities or bespoke support for our most vulnerable customers.
If you have any questions or have a specific request on how we could tailor our support to your business situation, please contact our Customer Care line on 0808 100 88 44 between hours of 8am - 6pm.
We remain at your service and are here every step of the way for you by providing support and advice when needed.
Thank you,
Your Team at Nespresso UK & Ireland
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Technical assistance can be provided over the phone, however, if a technician is required this can be provided onsite within 2 working days.
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Testimonials
VISHAL JONEJA
Head of Operations at Level39
We use Nespresso Aguila machines. The capsule systems allows us to cater to various needs. Nespresso has the most universal acceptance, people relate to it and at the same there is quality associated to it. Sustainability is very important for us and it’s perfect to be having Nespresso who work with us in conjunction on all our requirements.
BARRY WILLIAMS
Community and Events Executive, Glandore, Ireland
For us a huge aspect of choosing Nespresso, was the fact it allowed our members to get a good quality coffee, but also as a coffee we could trust. We had trust in the Nespresso brand that if any issue came up it was going to be resolved very quickly. Members feel that they can stay on site, go back down to the kitchen, make a good coffee and that they don’t have to leave.
MICHAEL CAINES
MBE Chef Patron at Lympstone Manor
At Lympstone Manor all the products we use are sustainably sourced with quality at the forefront of everything we serve. Serving exceptional Nespresso coffee which consistenly delivers the perfect coffee moment during a meal and in a hotel stay is essential in delivering the ultimate guest experience.
DANIEL CLIFFORD
Chef Patron at Midsummer House
Nespresso Exclusive Selection is not only rare and exceptional coffee, but is also sustainably sourced with the farmer relationship and agroforesty at the forefront. For me using a coffee that has a positive impact gives me peace of mind when delivering a quality experience.
MICHAEL WIGNALL
Chef Patron Angel at Hetton and Cove
I have been using Nespresso coffee in the restaurant for 10 years. For me, the most important thing is the taste and consistency - the distinct charecteristics and flavours of the coffees suit every tast and preference. More and more I find myself using coffee as part of a dish, rather than just as the finale of the whole meal.
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