Terms and Conditions

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TERMS AND CONDITIONS

Nespresso Welcome Offer

The Welcome Offer is available on the Club Member’s first or second coffee order only.

Club Members can only redeem the Welcome Offer once per Club Member account number. Free standard delivery only.

Welcome Offer coffee selections and gifts subject to stock availability.

Accessory gift available only with the 150 capsule Welcome Offer.

Capsule dispensers are supplied without capsules.

Selection of complimentary accessories will be determined by Nespresso and will not include the full accessories range.


Nespresso Year End Promotion 2020 ("The Promotion")

Schedule to Conditions of Offer

Promotion Name

Nespresso Year End Promotion 2020 (“The Promotion”)

Promoter

The Promoter is Nestlé New Zealand Ltd. trading as Nespresso New Zealand of Level 3, 12 – 16 Nicholls Lane, Parnell, Auckland 1010

Website

www.nespresso.com/nz/en/

Promotional Period

The Promotion starts on 12:01am NZDT on 29/10/20 and ends 11:59pm NZDT on 31/01/21 (“Close Date”)

Participating Products

    1. Offer 1: Participating Products are Essenza Plus, Citiz&milk, Lattissima and Creatista Nespresso coffee machine ranges purchased during the Promotional Period from Participating Retailers.
    2. Offer 2: Participating Products are Inissia and Essenza Mini Nespresso coffee machine ranges purchased during the Promotional Period from Participating Retailers.

Participating Retailers

Participating Product must be purchased directly either from:

  • a Nespresso Boutique; or
  • by calling the Nespresso Club on 0800 234 579; or
  • by visiting the Nespresso Website and Nespresso mobile app.

Offer

Offer 1: Purchase any Offer 1 Participating Products and receive $80 to spend on Nespresso coffee capsules (“Coffee Credit”) from Nespresso.

Offer 2: Purchase any Offer 2 Participating Products and receive $40 to spend on Nespresso coffee capsules (“Coffee Credit”) from Nespresso.

Eligibility Criteria

Claims can be submitted by:

  • Residents of New Zealand;
  • Who have purchased a Participating Product from a Participating Retailer;
  • Who are new/existing Nespresso Club Members; and
  • Who have submitted a claim in accordance with the Claim Method;
  • Who have otherwise complied with these terms and conditions

Claim Method

To claim, claimants must during the Promotional Period:

  1. Go to a Participating Retailer;
  2. Purchase a Participating Product during the Promotional Period;
  3. Purchase a Participating Product from a Participating Retailer during the Promotional Period
  4. Be or become a Nespresso Club Member;
  5. The Coffee Credit for Offer 1 or Offer 2 will be provided to claimants in the same transaction as their purchase of a Participating Product at point of sale by the Participating Retailer.
  6. The Coffee Credit must be used in full in a single transaction of 50 capsules or more by 11.59pm NZDT on 28/03/21 where minimum spend applies and the total amount must exceed the Coffee Credit. Purchases can be made online (visit www.nespresso.com), on the Nespresso app, by phoning the Nespresso Club on 0800 234 579 or by visiting a Nespresso boutique. Free standard delivery is included with redemption

Minimum Spend

The Coffee Credit for Offer 1 and Offer 2 must be used in full in a single transaction of 50 capsules or more and the total order amount must exceed the Coffee Credit amount for the Offer.
Claimants will have to spend an additional amount in order to redeem the Coffee Credit. For example:

b) Claimants of Offer 2 may purchase 100 capsules (10 sleeves where each sleeve contains 10 capsules) of Arpeggio capsules at $0.87 per capsule at a total cost of $87.00. Following application of the $80 Coffee Credit, the claimant will have a minimum spend of $7.00.

a) Claimants of Offer 1 may purchase 50 capsules (5 sleeves where each sleeve contains 10 capsules) of Arpeggio capsules at $0.87 per capsule at a total cost of $43.50. Following application of the $40 Coffee Credit, the claimant will have a minimum spend of $3.50.

Coffee Credit Use Conditions

The Coffee Credit for Offer 1 or Offer 2 must be used to purchase Nespresso coffee capsules from specific Nespresso channels (Nespresso Boutiques in New Zealand, online at www.nespresso.com, Nespresso mobile app or by calling 0800 234 579)

Claimants need to purchase minimum 50 capsules (5 sleeves where each contain 10 capsules) in order to redeem the Coffee Credit and the total order amount must exceed the Coffee Credit. Minimum spend applies. The Coffee Credit cannot be used in conjunction with any other Nespresso promotion, offer or discount.

If the claimant does not use the Coffee Credit at the time of machine purchase and provision of Coffee Credit, the Coffee Credit will be applied to their Nespresso membership to be used in full in a single transaction by 11.59pm NZDT on 28/03/21.

Maximum claims permitted

A maximum of three (3) claims in total will be accepted per customer during the Promotional Period, provided each claim represents the separate purchase of a Participating Product.

Other conditions

  1. Use with other offers: This Offer is available in conjunction with the Nespresso Black Friday offer (23/11/2020 to 30/11/2020). The offer is not available to customers who use points/rewards from a third party loyalty program as full payment towards a Participating Product at a Participating Retailer. A Participating Product does not include Nespresso Business Solution machines. The Offer is not valid for commercial sales, second-hand, refurbished, trade seconds or similar products as determined by Nespresso in its sole discretion.
  2. Verification: Nespresso reserves the right to verify the validity of all claims and reserves the right to disqualify any individual claimant or group of claimants for tampering with the claim process. Proof of purchase documentation (in the form of a purchase receipt) must clearly show the Participating Retailer, the Participating Product, the price paid and the date of the purchase. The serial number of the machine must also be provided to Nespresso.
  3. Returns: Nespresso reserves the right to refuse any claim if the Participating Product is returned to the point of purchase.
  4. Privacy: Nespresso collects claimants’ personal information in order to conduct the Offer. All personal details are kept in accordance with the Nespresso Privacy Policy. Visit www.nespresso.com/nz/en/pages/legal to access the Nespresso Privacy Policy.
  5. Receipt of claims: Claims are deemed to be received at the time of receipt into the Promoter’s database. The Promoter is not responsible for incorrect, inaccurate, incomplete, late, lost or misdirected information caused by an entrant or occurring during transmission.
  6. Not transferable: All Offers unless stated to the contrary are not transferable & cannot be converted to cash.
  7. New Zealand Consumer Law: These terms and conditions do not exclude or limit the application of any statutory provision (including a provision of the Competition and Consumer Act 2010) where to do so would contravene that statute or cause any part of these terms and conditions to be void.
  8. Tampering: The Promoter reserves the right to disqualify any individual claimant or group of claimants for tampering with the claim process. Tampering includes but is not limited to the utilisation of techniques designed to make multiple claims that are not associated with a separate eligible purchase, or submitting a claim which is not otherwise in accordance with these terms.
  9. Technical malfunction: If for any reason this Promotion is not capable of running as planned, whether caused by computer virus, mobile phone failure, line drop out, bugs, tampering, unauthorised intervention, fraud, technical failures or any other cause beyond the control of the Promoter which corrupt or affect the administration, security, fairness or integrity of the Promotion, the Promoter reserves the right in its sole discretion to modify the Promotion.