Terms and Conditions

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TERMS AND CONDITIONS


Nespresso Mother’s Day - Consumer Offer
Terms of Offer

Schedule to Conditions of Offer

Promotion Name

Nespresso Mother’s Day Dual Offer promotion 2020 (“The Promotion”)

Promoter

The Promoter is Nestlé New Zealand Ltd. ABN 77 000 011 316 trading as Nespresso New Zealand of Level 3, 12-16 Nicholls Lane, Parnell, Auckland, NZ 1010.

Website

www.nespressopromotion.co.nz

Eligibility Criteria

Claims can be submitted by:

  • Residents of New Zealand;
  • Who have purchased a Participating Product from a Participating Retailer;
  • Who are new/existing Nespresso Club Members; and
  • Who have submitted a claim in accordance with the Claim Method;
  • Who have otherwise complied with these terms and conditions

Promotional Period

The Promotion starts at 12:01am NZDT 25 March 2020 and closes 11:59pm NZDT on 2 June 2020 (“Close Date”).

Participating Products

  1. Offer 1: Participating Products are Inissia and Essenza Mini Nespresso coffee machine ranges purchased during the Promotional Period from Participating Retailers.
  2. Offer 2: Participating Products are Essenza Plus, Citiz&Milk, Lattissima and Creatista Nespresso coffee machine ranges purchased during the Promotional Period from Participating Retailers.
  3. A Participating Product does not include:

    1. Nespresso Business Solution machines; or
    2. Commercial sales, second-hand, refurbished, trade seconds of similar products as determined by Nespresso in its sole discretion; or
    3. Nespresso Barista machines.

Participating Retailer

Participating Product must be purchased directly either from:

  1. a Nespresso Boutique; or
  2. by calling the Nespresso Club on 0800 234 579; or
  3. by visiting the Nespresso Website and Nespresso mobile app.

Offer

Offer 1: Purchase any Inissia or Essenza Mini Nespresso coffee machine to receive $40 coffee credit.

Offer 2: Purchase any Essenza Plus, Citiz&Milk, Lattissima or Creatista Nespresso coffee machine to receive $70 Coffee Credit.

Claim Method

To claim the Offer, claimants must:

  1. Go to a Participating Retailer;
  2. Purchase a Participating Product during the Promotional Period;
  3. Become a Nespresso Club Member before the Close Date or be an existing Club Member.
  4. The Coffee Credit for Offer 1 or Offer 2 will be provided to claimants in the same transaction as their purchase of a Participating Product at point of sale by the Participating Retailer
  5. Use the coffee credit in accordance with Coffee Credit Use Conditions at www.nespressopromotion.co.nz or by phoning the Nespresso Club on 0800 234 579 or by visiting a Nespresso Boutique

Claim Close Date

Claimants must submit their claim for the Offer by 11.59pm NZDT by 2 July 2020. Nespresso does not accept responsibility for any late claims.

Maximum claims permitted

A maximum of three (3) claims in total will be accepted per customer during the Promotional Period, provided each claim represents the separate purchase of a Participating Product.

Coffee Credit Use Conditions

The Coffee Credit must be used in full in a single transaction by 11.59pm NZDT by 2 August 2020 and be used to purchase Nespresso coffee capsules from specific Nespresso channels (Nespresso Boutiques in New Zealand, online at www.nespresso.com, Nespresso mobile apps or by calling 0800 234 579).

The Coffee Credit cannot be used in conjunction with any other Nespresso sales.

Minimum Spend

The Coffee Credit must be used in full in a single transaction. It cannot be used for purchases of less than $50.

Claimants will have to spend an additional amount in order to redeem the Coffee Credit. For example:

  1. Claimants of Offer 1 may purchase 50 capsules (5 sleeves where each sleeve contains 10 capsules) of Arpeggio capsules at $0.87 per capsule at a total cost of $43.50. Following application of the $40 Coffee Credit, the claimant will have a minimum spend of $3.50.
  2. Claimants of Offer 2 may purchase 90 capsules (9 sleeves where each sleeve contains 10 capsules) of Arpeggio capsules at $0.87 per capsule at a total cost of $78.30. Following application of the $70 Coffee Credit, the claimant will have a minimum spend of $8.30.

Other conditions

  1. The Offer is available to New Zealand residents aged 18 years and over who provide a New Zealand postal address and comply with these Terms of Offer. Employees of Nestlé New Zealand Ltd, any company associated with Nespresso, any company acting as a service provider for Nespresso and the employee’s immediate families are ineligible to claim this offer.
  2. Use with other offers: This Offer is not available in conjunction with any other Nespresso promotion, offer or discount. The offer is not available to customers who use points/rewards from a third party loyalty program as full payment towards a Participating Product at a Participating Retailer.
  3. Verification: Nespresso reserves the right to verify the validity of all claims and reserves the right to disqualify any individual claimant or group of claimants for tampering with the claim process. Proof of purchase documentation (in the form of a purchase receipt) must clearly show the Participating Retailer, the Participating Product, the price paid and the date of the purchase. The serial number of the machine must also be provided to Nespresso. Claim details that are ineligible or incomplete will be considered void.
  4. Returns: Nespresso reserves the right to refuse any claim if the Participating Product is returned to the point of purchase.
  5. Privacy: Nespresso collects claimants’ personal information in order to conduct the Offer. All personal details are kept in accordance with the Nespresso Privacy Policy. Visit www.nespresso.com/nz/en/legal to access the Nespresso Privacy Policy.
  6. Receipt of claims: Claims are deemed to be received at the time of receipt into the Promoter’s database. The Promoter is not responsible for incorrect, inaccurate, incomplete, late, lost or misdirected information caused by an entrant or occurring during transmission.
  7. Not transferable: All Offers unless stated to the contrary are not transferable & cannot be converted to cash.
  8. Consumer Guarantee: These terms and conditions do not exclude or limit the application of any statutory provision (including a provision of the Consumer Guarantees Act 1993 [NZ] where to do so would contravene that statute or cause any part of these terms and conditions to be void.
  9. Tampering: The Promoter reserves the right to disqualify any individual claimant or group of claimants for tampering with the claim process. Tampering includes but is not limited to the utilisation of techniques designed to make multiple claims that are not associated with a separate eligible purchase, or submitting a claim which is not otherwise in accordance with these terms.
  10. Technical malfunction: If for any reason this Promotion is not capable of running as planned, whether caused by computer virus, mobile phone failure, line drop out, bugs, tampering, unauthorised intervention, fraud, technical failures or any other cause beyond the control of the Promoter which corrupt or affect the administration, security, fairness or integrity of the Promotion, the Promoter reserves the right in its sole discretion to modify the Promotion.
  11. Lay bys: Lay-bys not paid in full by 2 June 2020 are excluded from this offer.
  12. Delivery: Free standard delivery is included with redemption

    Nespresso Welcome Offer

    The Welcome Offer is available on the Club Member’s first or second coffee order only.

    Club Members can only redeem the Welcome Offer once per Club Member account number. Free standard delivery only.

    Welcome Offer coffee selections and gifts subject to stock availability.

    Accessory gift available only with the 150 capsule Welcome Offer.

    Capsule dispensers are supplied without capsules.

    Selection of complimentary accessories will be determined by Nespresso and will not include the full accessories range.