Terms and Conditions

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TERMS AND CONDITIONS

Reviving Origins Lungo Cups Offer

*Offer ends on 8/08/2021 or while stocks last, whichever occurs first. Offer is available to New Zealand residents aged 18 years and over who provide a New Zealand postal address and comply with these terms and conditions. The offer can be redeemed multiple times in separate transactions and cannot be redeemed with any other offer, unless otherwise specified.

This is a multi-tiered offer with pre-selected free items that are based on minimum coffee capsule purchase requirements. Offers can be redeemed in any Nespresso Boutique, on the Nespresso app, on www.nespresso.com and by calling Nespresso on 0800 234 579, in each case subject to stock availability. Offer is available to all Nespresso members and customers checking out as guests. Please see offers below for minimum purchase requirements and for details regarding the free gifts with purchase.

Offers:

  1. Order 90 Nespresso coffee capsules or more including 30 capsules from the Reviving Origins range to receive a free Origin Lungo cup from Nespresso, subject to availability at the time of order.
  2. Order 150 Nespresso coffee capsules or more including 30 capsules from the Reviving Origins range to receive two free Origin Lungo cups from Nespresso, subject to availability at the time of order.

If stocks of one free gift run out, we may substitute that item with another free gift. Nespresso reserves the right in its sole discretion to modify the terms and conditions of this offer by notice on the website or by email to you. If for any reason this offer is not capable of running as planned, whether caused by computer virus, mobile phone failure, line drop out, bugs, tampering, unauthorised intervention, fraud, technical failures, pandemic or any other cause beyond the control of Nespresso which corrupt or affect the administration, security, fairness or integrity of the offer, Nespresso reserves the right in its sole discretion to modify the terms and conditions of the offer. Nespresso reserves the right in its sole discretion to extend this offer should promotional stock levels permit. Nespresso will notify you in writing if the offer is extended.

These terms and conditions do not exclude or limit the application of any statutory provision (including a provision of the Consumers Guarantees Act 1993) where to do so would contravene that statute or cause any part of these terms and conditions to be void.

You were sent this personalised offer as part of your Nespresso Club Membership. All personal details are kept in accordance with the Nespresso Privacy Policy. Visit www.nespresso.com/nz/en/legal to access the Nespresso Privacy Policy.

Nespresso Mother’s Day Promotion 2021

Schedule to Conditions of Offer

Promotion Name: Nespresso Mother’s Day Promotion 2021 (“The Promotion”).

Promoter: The Promoter is Nestlé New Zealand Ltd. ABN 77 000 011 316 trading as Nespresso New Zealand of Level 3, 12-16 Nicholls Lane, Parnell, Auckland, NZ 1010.

Website: www.nespressopromotion.co.nz

Eligibility Criteria: Claims can be submitted by:

  • Residents of New Zealand;
  • Who have purchased a Participating Product from a Participating Retailer;
  • Who are new/existing Nespresso customers;
  • Who have submitted a claim in accordance with the Claim Method;
  • Who have otherwise complied with these terms and conditions

Promotional Period: The Promotion starts at 12:01am NZDT on 29/03/21 and closes at 11:59pm NZDT on 31/05/21.

Participating Products: 

  1. Offer 1: Participating Products are Umilk, Essenza Plus, Pixie, CitiZ&milk, Expert&milk, Lattissima and Creatista Nespresso coffee machine ranges purchased during the Promotional Period from Participating Retailers.
  2. Offer 2: Participating Products are U solo, Inissia and Essenza Mini Nespresso coffee machines ranges purchased during the Promotional Period from Participating Retailers.

Note: Availability of models and colours may vary by store.

A Participating Product does not include:

  1. Nespresso Business Solution machines; or
  2. Commercial sales, second-hand, refurbished, trade seconds of similar products as determined by Nespresso in its sole discretion.

Participating Retailers: Retailers who sell Participating Products in New Zealand and operate from shop fronts in New Zealand including both the physical shop front and online store operated by such retailers and which display promotional material.

A Participating Retailer is not www.nespresso.com or the Nespresso Club via phone 0800 234 579 or Nespresso Boutiques.

Offer: 

  1. Offer 1: Purchase any Offer 1 Participating Products and receive $60 to spend on Nespresso coffee capsules (“Coffee Credit”) via redemption from Nespresso.
  2. Offer 2: Purchase any Offer 2 Participating Products and receive $30 to spend on Nespresso coffee capsules (“Coffee Credit”) via redemption from Nespresso.

Simply visit www.nespressopromotion.co.nz for all details and to submit your claim.

Offer Delivery: The Coffee Credit for Offer 1 or Offer 2 will be provided to the claimant within 15 business days after their claim has been validated and processed by the Promoter.

The Coffee Credit will be placed into the claimant’s Nespresso Membership account.

Claim Method: To claim, claimants must:

  1. Go to a Participating Retailer;
  2. Purchase a Participating Product from a Participating Retailer during the Promotional Period;
  3. Be or become a Nespresso customer;
  4. Visit the Website (www.nespressopromotion.co.nz) to submit the Coffee Credit claim by 11:59pm NZDT on 20/06/21; You will be required to upload a proof of purchase in the form of a receipt which shows Participating Retailer, Participating Product(s), the price and date of purchase. Claims without a valid proof of purchase will not be accepted.
  5. You will receive email correspondence from Nespresso to confirm that your claim has been received, your claim has been approved and confirmation of the Coffee Credit being processed and instructions on how to redeem it. The Coffee Credit must be used in full in a single transaction of 50 capsules or more by 11:59pm NZDT on 11/07/21 where minimum spend applies and the total order amount must exceed the Coffee Credit. Purchases can be made online (visit www.nespresso.com) or by phoning the Nespresso Club on 0800 234 579 or by visiting a Nespresso boutique. Free standard delivery is included with redemption.

Claim Close Date: Claimants must submit their claim for Offer 1 and Offer 2 by 11:59pm NZDT by 20/06/21. Nespresso does not accept responsibility for any late claims.

Coffee Credit Use Conditions: The Coffee Credit for Offer 1 or Offer 2 must be used to purchase Nespresso capsules from Nespresso channels where the Coffee Credit must be used in full in a single transaction by 11:59pm NZDT on 11/07/21.

Claimants need to purchase 50 capsules or more (5 sleeves where each contain 10 capsules) in order to redeem the Coffee Credit and the total order amount must exceed the Coffee Credit. Minimum spend applies. The Coffee Credit cannot be used in conjunction with any other Nespresso promotion, offer or discount.

Maximum Claims Permitted: A maximum of three (3) claims in total will be accepted per customer during the Promotional Period, provided each claim represents the separate purchase of a Participating Product.

Minimum Spend: The Coffee Credit for Offer 1 or Offer 2 must be used in full in a single transaction of 50 capsules or more and the total order amount must exceed the $60 or $30 Coffee Credit.

Claimants will have to spend an additional amount in order to redeem the Coffee Credit. For example:

  1. Claimants of Offer 1 may purchase 100 capsules (10 sleeves where each sleeve contains 10 capsules) of Volluto capsules at $0.87 per capsule at a total cost of $87.00. Following application of the $80 Coffee Credit, the claimant will have a minimum spend of $27.00
  2. Claimants of Offer 2 may purchase 50 capsules (5 sleeves where each sleeve contains 10 capsules) of Volluto capsules at $0.87 per capsule at a total cost of $43.50. Following application of the $40 Coffee Credit, the claimant will have a minimum spend of $13.50.

Other Conditions:

  1. The Offer is available to New Zealand residents aged 18 years and over who provide a New Zealand postal address and comply with these Terms of Offer. Employees of Nestlé New Zealand Ltd, any company associated with Nespresso, any company acting as a service provider for Nespresso and the employee’s immediate families are ineligible to claim this offer.
  2. Use with other offers: This Offer is not available in conjunction with any other Nespresso promotion, offer or discount (unless otherwise specified). The offer is not available to customers who use points/rewards from a third-party loyalty program as full payment towards a Participating Product at a Participating Retailer. The Offer is not valid for commercial sales, second-hand, refurbished, trade seconds or similar products as determined by Nespresso in its sole discretion.
  3. Verification: Nespresso reserves the right to verify the validity of all claims and reserves the right to disqualify any individual claimant or group of claimants for tampering with the claim process. Proof of purchase documentation (in the form of a purchase receipt) must clearly show the Participating Retailer, the Participating Product, the price paid and the date of the purchase.
    The serial number of the machine must also be provided to Nespresso. Claim details that are ineligible or incomplete will be considered void.
  4. Returns: Nespresso reserves the right to refuse any claim if the Participating Product is returned to the point of purchase.
  5. Privacy: Nespresso collects claimants’ personal information in order to conduct the Offer. All personal details are kept in accordance with the Nespresso Privacy Policy. Visit www.nespresso.co.nz/en/pages/legal to access the Nespresso Privacy Policy.
  6. Receipt of claims: Claims are deemed to be received at the time of receipt into the Promoter’s database. The Promoter is not responsible for incorrect, inaccurate, incomplete, late, lost or misdirected information caused by an entrant or occurring during transmission.
  7. Not transferable: All Offers unless stated to the contrary are not transferable & cannot be converted to cash.
  8. Consumer Guarantee: These terms and conditions do not exclude or limit the application of any statutory provision (including a provision of the Consumer Guarantees Act 1993 [NZ] where to do so would contravene that statute or cause any part of these terms and conditions to be void.
  9. Tampering: The Promoter reserves the right to disqualify any individual claimant or group of claimants for tampering with the claim process. Tampering includes but is not limited to the utilisation of techniques designed to make multiple claims that are not associated with a separate eligible purchase or submitting a claim which is not otherwise in accordance with these terms.
  10. Technical Malfunction: If for any reason this Promotion is not capable of running as planned, whether caused by computer virus, mobile phone failure, line drop out, bugs, tampering, unauthorised intervention, fraud, technical failures or any other cause beyond the control of the Promoter which corrupt or affect the administration, security, fairness or integrity of the Promotion, the Promoter reserves the right in its sole discretion to modify the Promotion.
  11. Lay bys: Lay-bys not paid in full by the end of the Promotional Period are excluded from this offer.
  12. Interest Free: Interest free purchases made at Participating Retailers are included in this offer. The claimant must a provide Nespresso with the proof of purchase documentation (in the form of a receipt or valid invoice) that must clearly show the Participating Retailer, the Participating Product, the amount owing and the date of the purchase.
  13. Delivery: Free standard delivery is included with redemption of the $60 or $30 Coffee Credit orders.

Nespresso Mother’s Day Promotion 2021 – Subscription Offer

Schedule to Conditions of Offer

Promotion Name: Nespresso Mother’s Day Promotion 2021 – Subscription Offer (“The Promotion”).

Promoter: The Promoter is Nestlé New Zealand Ltd. trading as Nespresso New Zealand of Level 3, 12 – 16 Nicholls Lane, Parnell, Auckland 1010

Website: www.nespresso.com/nz/en/mday

Promotional Period: The Promotion starts on 29th Mar – 1st August 2021 (“Close Date”).

Eligibility Criteria: Nespresso Coffee Subscription claims can be submitted by:

  • Residents of New Zealand;
  • Who are aged 18+;
  • Who are a new or existing Nespresso Member without an existing Nespresso Coffee Subscription plan (new subscribers only);
  • Who have submitted a claim in accordance with the claim method;
  • Who have completed the Mother’s Day Coffee Credit redemption process;
  • Who have otherwise complied with these terms and conditions.

Offer: Subscribe to the $50 Nespresso Coffee Subscription plan by 11:59pm 1/8/21 to receive 1st & 6th month FREE (value of $50 off for the first month and $50 off for the 6th month). Claimants can choose the $75 or $100 per month plans, but will need to pay additional monthly fees of $25 or $50 respectively.

With a Nespresso Coffee Subscription, you pay a monthly fee, and you benefit from 10% extra monthly credit and free standard delivery with every order of 50 or more coffee capsules. E.g. Pay $50 per month and receive $55 to spend at Nespresso each month plus receive free standard delivery with every order of 50 or more capsules.

Details:

  • Claimants must redeem the Mother’s Day Coffee Credit Offer (i.e. place and receive a coffee order using the $60 or $30 Coffee Credit), before they are eligible to redeem the subscription part of the offer. Mother’s Day Coffee Credit Offer Terms and Conditions can be viewed at: www.nespresso.com/nz/en/legal
  • The same Member account must be used for both the Mother’s Day Coffee Credit Offer and Subscription Offer redemptions i.e. the same person must claim the Coffee Credit and then go on to take up the subscription part of the offer. Therefore, the offer cannot be split across 2 different Nespresso Members.
  • There is a limit of one Nespresso subscription plan offer per Nespresso Membership account.
  • Nespresso Coffee Subscription Plan Terms and Conditions apply. These can be viewed at: https://www.nespresso.com/nz/en/legal.
  • The abovementioned Terms and Conditions apply with the following exceptions:
    • To subscribe, the claimant must click on the link as provided by Nespresso. The claimant cannot subscribe by visiting the Coffee Subscription section of the Nespresso website.
    • The $50 off the 1st & 6th month subscription offer applies to the $50, $75 and $100 monthly plans only.
  • Change of plan: You can change your plan type at any time, such as moving from the $50 monthly plan to the $75 monthly plan. However, if you change your plan after the 1st month and before the 6th month, you will not be eligible to receive $50 off the 6th month. Rather, you will need to set up a new plan as per the current plans available at the time and your $50 discount in the 6th month will be forfeited.
  • The subscription plan can be paused or cancelled at any time without financial penalty.
  • If claimants cancel before the 6th month, they will not be eligible to receive $50 off the 6th month.
  • The value of the subscription offer is $50 for the first month and $50 for the 6th month. Claimants will need to pay additional monthly fees if they choose the $75 or $100 per month plans ($25 or $50 respectively).
  • Subscriptions will rollover unless cancelled by the subscriber and standard monthly fees will apply.
  • There will be a nominal charge of $0.01 on your credit card if ordering the $50/month plan and this $0.01 will be deducted from your first coffee order once the subscription is set up. This fee is required so we can capture your credit card for ongoing monthly payments. If you choose the $75 monthly plan, $50 will be deducted from the first month, so you will only have to pay an additional $25. If you choose the $100 monthly plan, $50 will be deducted from the first month, so you will only have to pay an additional $50.
  • Should the eligible claimant fail to redeem a Coffee Subscription Plan by 11:59pm 1/8/21 the subscription offer of $50 off the 1st & 6th months will become null and void.

Claim Method: To claim, claimants must:

  1. Be or become a Nespresso Member;
  2. Claimants must redeem the Mother’s Day Coffee Credit offer (i.e. place and receive a coffee order using the $60 or $30 Coffee Credit), before they are eligible to redeem the subscription part of the offer.
  3. When claimants receive their coffee order using the Coffee Credit, they will receive details from Nespresso with how they can redeem the subscription offer. Claimants will need to visit www.nespresso.com/NZ/en/mday choose the desired subscription plan (either $50 monthly plan, $75 monthly plan or $100 monthly plan), read and accept the terms and conditions, and check out by 11:59pm 1/8/21 to have $50 deducted from the first month’s payment.
  4. Note: There will be a charge of $0.01 on your credit card if ordering the $50/month plan and this $0.01 fee will be deducted from your first coffee order once the subscription is set up. This fee is required so we can capture your credit card for ongoing monthly payments. For example, if you choose the $75 monthly plan, $50 will be deducted from the first month, so you will have to pay an additional $25. Similarly, if you choose the $100 monthly plan, $50 will be deducted from the first month, so you will have to pay an additional $50.

Offer Delivery: Once claimants have received their coffee order using the Coffee Credit, they will have until 11:59pm 1/8/21 to sign up to a Nespresso Coffee Subscription Plan in order to redeem $50 off the 1st & 6th months.

After ordering the subscription online and making the first subscription payment, claimants will receive an email to confirm that the subscription has been processed. The Nespresso credit will be added to a Nespresso account that is linked with your membership within 15 business days of receipt of the fees.

Maximum Claims Permitted: The claimant may only claim the $50 off the 1st & 6th months Subscription offer once (1) per Nespresso Member.

Other Conditions:

  1. The Offer is available to New Zealand residents aged 18 years and over who provide an New Zealand postal address and comply with these Terms of Offer. Employees of Nestlé New Zealand Ltd, any company associated with Nespresso, any company acting as a service provider for Nespresso and the employee’s immediate families are ineligible to claim this offer.
  2. Use with other offers: This Offer can only be used in conjunction with the Nespresso Mother’s Day Coffee Credit Offer and cannot be used in conjunction with any other Nespresso promotion, offer or discount. The Offer is not valid for commercial sales, second-hand, refurbished, trade seconds or similar products as determined by Nespresso in its sole discretion.
  3. Verification: Nespresso reserves the right to verify the validity of all claims and reserves the right to disqualify any individual claimant or group of claimants for tampering with the claim process. Proof of purchase documentation (in the form of a purchase receipt) must clearly show the Participating Retailer, the Participating Product, the price paid and the date of the purchase. The serial number of the machine must also be provided to Nespresso. Claim details that are ineligible or incomplete will be considered void.
  4. Returns: Nespresso reserves the right to refuse any claim if the Participating Product is returned to the point of purchase.
  5. Privacy: Nespresso collects claimants’ personal information in order to conduct the Offer. All personal details are kept in accordance with the Nespresso Privacy Policy. Visit www.nespresso.com/nz/en/legal to access the Nespresso Privacy Policy.
  6. Receipt of claims: Claims are deemed to be received at the time of receipt into the Promoter’s database. The Promoter is not responsible for incorrect, inaccurate, incomplete, late, lost or misdirected information caused by an entrant or occurring during transmission.
  7. Not transferable: All Offers unless stated to the contrary are not transferable & cannot be converted to cash.
  8. New Zealand Consumer Law: These terms and conditions do not exclude or limit the application of any statutory provision (including a provision of the Consumer Guarantees Act 1993) where to do so would contravene that statute or cause any part of these terms and conditions to be void.

Nespresso Welcome Offer

The Welcome Offer is available on the Club Member’s first or second coffee order only.

Club Members can only redeem the Welcome Offer once per Club Member account number. Free standard delivery only.

Welcome Offer coffee selections and gifts subject to stock availability.

Accessory gift available only with the 150 capsule Welcome Offer.

Capsule dispensers are supplied without capsules.

Selection of complimentary accessories will be determined by Nespresso and will not include the full accessories range.