Do you need assistance for your machine ?
Step 1: Choose the model of your machine below and let us guide you through our simple how-to videos.
Step 2: If you require further assistance, contact the Nespresso Club on: 0800 234 579*
Step 3: Get an immediate technical diagnosis and the solution that meets your needs.
The Assistance Package
The Nespresso Club offers you the Assistance Package*, which includes free repair of your machine and its return to your home, as well as a replacement machine while yours is being repaired (subject to availability and excludes the Aeroccino Milk Frother).
Directions for the first use
How to clean your Inissia
Cup size programming
Directions of everyday use