These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Please retain a copy for your information.
1. This promotion is open to all residents of the UK, Channel Islands, Isle of Man and Republic of Ireland, aged 18 or over and excludes employees and their immediate families of Nestle S.A. and Nespresso, its agents or anyone professionally connected to the promotion. Participants must register or be registered with Nespresso to qualify for the offer.
2. Applicants must have purchased any Nespresso Essenza Mini or Essenza Mini Bundle and registered with Nespresso during the stated promotion period (10.06.2020 and 18.08.2020) to qualify for the offer. The offer consists of 100 complimentary pre-selected Original Line capsules as a first gift, and one month’s free Nespresso Coffee Subscription worth £25/€30 as a second gift when they go on to register and activate a Coffee Subscription by 23:59 on 31.12.2020. The 100 complimentary capsules will be made up of a pre-selected Original Line range chosen by Nespresso which cannot be changed/substituted for any other variants.
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\n\n2. Ensure the capsule container and the cup support (if necessary for the selected cup size) are in place. For your safety, operate the machine only with cup and capsule container in position.
\n\n3. Turn the machine “ON” by pushing the button. The button will gradually illuminate as the machine heats up in approximately 15 seconds.
\n\n4. Place a cup of at least 0.5 l under the coffee outlet. Close the machine if open and lock the machine by turning the lever left to the lock symbol on the machine head.
\n\n5. Press the button 3 times within 2 seconds to start cleaning and let the cleaning procedure complete automatically. It will take less than 2 minutes before a flow comes out. The procedure consists of 3 cycles of pumping water in, internal cleaning and water flowing from the outlet to complete.
\n\n6. This operation may take up to 5 minutes. The procedure can be stopped at any time by pushing the e l’eau de l’orifice. button. The button will go to steady light. In case you want to resume the cleaning process, push the button again. To brew a coffee, insert a capsule, then close, lock the machine by turning the lever left and push the button.","icon":""},{"expanded":false,"heading":"IS THE RECYCLE SYSTEM FOR VERTUO CAPSULES THE SAME AS FOR ORIGINAL CAPSULES?","text":"Yes. All Vertuo capsules can be recycled via our recycle system.","icon":""},{"expanded":false,"heading":"HOW CAN I ORDER VERTUO CAPSULES?","text":"Vertuo capsules are exclusively available via our app, in the Nespresso boutique or via our contact center.","icon":""},{"expanded":false,"heading":"WHY DOES MY MACHINE BLINK TURQUOISE?","text":"This turquoise blinking is linked to our new function: the \"Coffee creations mode\".
\n\nNespresso offers you a specific function to concentrate your coffee extractions to create your own recipes, enhancing the coffee taste with add-ons (milk, creamer, over ice...).
\n\nWith this function, the coffee volumes are concentrated as below:
\n\n*For Espresso capsules: 40ml -> 25ml
\n\n*For Double-Espresso capsules: 80ml -> 40ml
\n\n*For Gran Lungo capsules: 150ml -> 40ml
\n\n*For Mug capsules: 230ml -> 80ml
\n\nFor Bianco Piccolo and Bianco Doppio, the extraction parameters are already pre-programmed to be mixed with milk. You'll find the recipe recommendations on our coffee packaging.
\n\nFor Carafe style capsules, the recipes have been developed to be extracted without the \"Coffee creations\" mode function.
\n\nThe function is only available on select Vertuo machines (this excludes Vertuo Plus, Vertuo Evoluo and Vertuo). An update of your machine via the Nespresso App may be necessary to enable the function.
\n\nTo fully enjoy the benefits, we recommend brewing our Coffee+ range using only the official cup sizes. For the best in-cup results, we do not recommend brewing our XL (Alto Ambrato, Alto Onice), Cold Brew Style & Carafe Pour Over Style with this mode. ","icon":""}]},"api":{"is_api":false,"query":"delivery","msg_review_helpful":"Was this answer helpful?","a11y_label_upvote":"yes, it was helpful","a11y_label_downvote":"no, it was not helpful"}},"layout":{"contrast":"light","background_color":"highlight_040","padding_top":"pt9","padding_bottom":"pb9"},"campaign":{"id":"Default campaign ID (tracking missing in Page Builder export)","name":"Default campaign name (tracking missing in Page Builder export)","creative":"before_faq","position":"before_faq"},"data-wc-order":"9","id":"nb-faqs-80eed6c8-a91b-ea6f-0d98-a5e6cb55c738"},"personalisation":null}]},{"uuid":"nb-informative-stripe-b2d81ff8-8498-5624-c238-2d38e5adfcb5","module":"nb-informative-stripe","tag":"nb-informative-stripe","folder":"/shared_res/agility/next-components/informative-stripe/","version":"1.1.2","minHeight":"40","minHeightMobile":"40","variations":[{"index":0,"properties":{"copywriting":{"is_sticky":"false","sticky_top":"0","sticky_top_mobile":"0","style":"secondary","secondary_substyle":"medium","description":{"icon_left":"24/machine/machine-technology-vl","label":"My machine is not working properly. What should I do?"},"link":{"seo_label":"troubleshoot","tracking_label":"Page Builder - Informative Stripe - Click CTA - Informative Stripe Information","is_tooltip":"false","has_popin":"false","label":"Troubleshoot","link":"https://www.nespresso.com/nl/en/machine-assistance#!/Vertuo-Pop+/troubleshooting?s=anonymous","target_blank":"false"},"popin":{"id":"promo-informative-stripe","text":"*See Terms and Conditions","image":"https://www.nespresso.com/shared_res/agility/n-components/festive-bf/plp-dynamic-banner/gift.png","image_alt":"gift","heading":"Our Terms and Conditions","description":"
These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Please retain a copy for your information.
1. This promotion is open to all residents of the UK, Channel Islands, Isle of Man and Republic of Ireland, aged 18 or over and excludes employees and their immediate families of Nestle S.A. and Nespresso, its agents or anyone professionally connected to the promotion. Participants must register or be registered with Nespresso to qualify for the offer.
2. Applicants must have purchased any Nespresso Essenza Mini or Essenza Mini Bundle and registered with Nespresso during the stated promotion period (10.06.2020 and 18.08.2020) to qualify for the offer. The offer consists of 100 complimentary pre-selected Original Line capsules as a first gift, and one month’s free Nespresso Coffee Subscription worth £25/€30 as a second gift when they go on to register and activate a Coffee Subscription by 23:59 on 31.12.2020. The 100 complimentary capsules will be made up of a pre-selected Original Line range chosen by Nespresso which cannot be changed/substituted for any other variants.
3. The stated Nespresso machine must be purchased between the stated dates from one of the associated Nespresso retail partners, or directly from Nespresso or by calling Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI), or at www.nespresso.com, or via the Nespresso App, or visiting a Nespresso Boutique where available. Maximum of one offer per machine purchased per Nespresso Member. Any additional machines purchased during the stated promotional period will not qualify for the offer. The qualifying Nespresso Coffee machine must be purchased in the UK, Channel Island, Isle of Man or Republic of Ireland. Due to the continuing COVID-19 situation, participants should check their local Nespresso Boutique opening days and times as these may vary. This can be done using www.nespresso.com/uk/en/store-locator. This page is updated regularly with the latest information and news relating to Nespresso Boutiques.
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