According to the food regulations and for the protection of consumers, Nespresso does not accept any returns of coffee capsules/coffee sleeves, regulated as a food product, in order to conserve the health of the consumers.

For Nespresso machines purchased at Trade partners between November 1st till December 31st, 2025. Kindly claim your coffee sleeves at any Nespresso Boutique in ABC Achrafieh, Dbayeh or Verdun upon presenting the invoice along with Machine serial number dated between Nov 1st & Dec 31st, 2025. Redemption valid until January 15th, 2026.

Machines can be exchanged within 1 month during promo period provided they are not used and kept in their original packaging

This promotion is not valid in conjunction with any other promotion, special offer or permanent coffee offer such as but not limited to "Welcome Offer" and maximum of 5 offers are allowed per customer.

Nespresso, a division of Nestlé Middle East FZE, collects the customer’s personal information in order to conduct the promotion. Nestlé may, for an indefinite period unless otherwise required by law, use the information for promotional, marketing and publicity purposes including but not limited to sending electronic messages to the Participants. All personal details are kept in accordance with the Nestlé Data Privacy Policy.