SHIPPING & RETURNS
Nespresso delivers your orders throughout India.
ALL ORDERS
| OPTION | COST | DETAIL |
| Standard Shipping | Free* | Within 24 to 96hrs Applies to all Orders received prior to 13h00. |
| FREE DELIVERY* |
| • Free Delivery applies to orders more than or equal to ₹ 2,850.00 • Delivery costs (Rs 100 excluding GST) apply to orders less than ₹ 2,850.00. |
For further assistance, you can contact our Nespresso Customer Relationship Center (CRC) by calling our toll-free number at 1800 203 3333 or emailing us at contact.india@nespresso.com
ORDERS & PAYMENT METHODS
ORDER
Order your capsules online. So, you’ll never miss a cup. Make a choice from wide variety of coffee, accessories, and machines.
Get FREE* delivery on orders of 3 Sleeves or more. *T&Cs apply
You may place your order via:
| OPTION | DETAILS |
| Website | Visit our website https://www.nespresso.com/in/en. |
PAYMENT
We offer the following secure & PCI DSS (Payment Card Industry Data Security Standard) compliant payment methods:
| OPTION | DETAILS |
| Credit Card/Debit Card | Visa & MasterCard only |
| UPI | |
| Net Banking | |
| Wallets |
For further assistance, please contact our Nespresso Customer Relationship Center (CRC) by calling our toll-free number at 1800 203 3333 or emailing us at contact.india@nespresso.com
| RETURNS |
| Need to send something back to us? No problem. Returns are easy with Nespresso. Please keep your original till slip/or repair slip as no exchange, refund, or repair can be made without proof of purchase/repair. |
| TYPE OF RETURN AND EXCHANGE | DETAILS |
| Machine & Accessories | Machine & Accessories are non-returnable and non-refundable. Replacement requests for machines and accessories affected by transit damage, manufacturing defects, incorrect delivery, or defects covered under the applicable policy must be raised within 10 days of delivery, along with proof of purchase and supporting evidence. All requests are subject to inspection, verification, and approval by Nespresso in accordance with its prevailing policies. Any approved replacement requires the machine or accessory to be returned unused, in its original condition, with its original packaging and accessories. |
| Coffee | Coffee capsules are non refundable or exchangeable. |
For further assistance, please contact our Nespresso Customer Relationship Center (CRC) by calling our toll-free number at 1800 203 3333 or emailing us at contact.india@nespresso.com

