What happens with the discounts I have already received, if I decide to leave the program?

You are not required to return the discounts you have already received. However, if you decide to leave the program, you will no longer be entitled to any discounts on your future orders.

Can I stop ordering temporarily and receive the discounts later on?

The timing and frequency of your orders are up to you. Nevertheless, in order to get the entire value of your machine back, you will need to complete the required amount of orders within the provided time period. #faqTable table, #faqTable th, #faqTable td { border: 1px solid; } table { border-collapse: collapse; } Machine model Machine value with VAT Discount on coffee products per order with VAT Number of discounted orders Minimum limit per order Maximum time period for orders Inisia 109,00 € -10,90€ 10 100 capsules Original Within 24 months Essenza Mini 109,00 € -10,90€ 10 100 capsules Original Within 24 months Pixie 159,00€ -15,90€ 10 100 capsules Original Within 24 months Citiz & Milk 259,00€ -10,79€ 24 100 capsules Original Within 36 months Citiz 199,00€ -19,90€ 10 100 capsules Original Within 24 months Citiz Platinum 219,00€ -21,90€ 10 100 capsules Original Within 24 months Lattissima One 299,00€ -12,46€ 24 150 capsules Original Within 36 months Atelier 399,00€ -16,63€ 24 150 capsules Original Within 36 months Gran Lattissima 399,00€ -16,63€ 24 200 capsules Original Within 36 months Lattissima Pro 599,00€ -24,96€ 24 200 capsules Original Within 36 months Creatista Plus 599€ -24,96€ 24 200 capsules Original Within 36 months Vertuo POP 119,00€ -9,92€ 12 80 capsules Vertuo** 24 months Vertuo Next 149,00€ -12,42€ 12 80 capsules Vertuo** Within 24 months Vertuo Plus 179,00€ -14,92€ 12 80 capsules Vertuo** Within 24 months Vertuo Next Premium 179,00€ -14,92€ 12 80 capsules Vertuo** Within 24 months Vertuo Next Deluxe 199,00€ -14,21€ 14 80 capsules Vertuo** Within 24 months Vertuo Lattissima 3 99,00€ - 2 2,17€ 18 120 capsules Vertuo** Within 24 months

Can I receive a cumulative discount (i.e. place an order of higher value than the one determined by the program)?

We do not offer cumulative discounts. The program provides specific discounts, up to the full return of your machine’s value, based on a specific number of orders that need to be completed within the time period determined by Nespresso Plus.

What benefits does Nespresso Plus offer?

You will get the entire value of your machine back, in the form of discounts on future coffee orders.

What happens if I change my mind?

We are always available to work with you, and try to find the best solution for your needs. However, you can return your machine within 30 days from its purchase, provided that it has not been used and remains in its original packaging (see the detailed terms).

When am I receiving the first coffee discount?

The first coffee discount is applied automatically in the first coffee order after the machine order, if invoiced.

How many machines can I buy?

With Nespresso Plus, you can purchase one coffee machine of Original or Vertuo technology.

Can I transfer the program to someone else?

The Nespresso Plus program and the corresponding discounts are valid and can be offered only to the unique Nespresso member account that was used to activate the program and complete the purchase. Transfers are only allowed to a second Nespresso member account that belongs to the same person.

Can I combine Nespresso Plus with other offers?

Nespresso Plus cannot be combined with other machine promotions or offers. It can be combined, though, with promotions pertaining to coffee products, such as Easy Order.

If the value of my orders is greater than the one agreed, will I receive a discount proportional to the capsules I have bought?

We do not offer cumulative discounts. The program provides specific discounts, up to the full return of your machine’s value, based on a specific number of orders that need to be completed within the time period determined by Nespresso Plus.

I am a commercial customer. Can I benefit from My Machine Plan?

Nespresso Plus is available to our commercial customers as well, for 2 machines per technology Original / Vertuo.

What happens after I complete the program discounts?

Once the discounts from the purchase of one Original/Vertuo machine through Nespresso Plus are completed, you can proceed to purchase a second Original/Vertuo machine and benefit again from the Nespresso Plus discounts corresponding to the machine of your choice.

Nespresso Plus - Refund Program

Get the Nespresso machine of your choice and we refund 100% of its price in coffee discounts + 5 free coffee sleeves with each purchase of Vertuo machine!

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YOUR NESPRESSO PLUS IN 3 STEPS

BUY ONE OF THE MACHINES THE PROGRAM APPLIES TO

You can join with one coffee machine of Vertuo or Original technology at a time.

GET A DISCOUNT ON YOUR FUTURE COFFEE ORDERS

The discount differs per machine and is applied to the first coffee order after the machine purchase.

THE TOTAL DISCOUNT EQUALS THE PURCHASE VALUE OF YOUR MACHINE

As soon as you complete all the coffee orders in the amount of time specified.

Terms & Conditions

Program description

The benefits of this program are available to both existing and new Nespresso members that can simultaneously purchase 1 (one) Original machine and 1 (one) Vertuo and up to 2 (two) machines of the same technology (Original and/or Vertuo) through the Nespresso Plus program and receive a discount from Nespresso amounting to the entire value of their machine for their future purchases of coffee products, under the following terms and conditions. The full discount amounting to the value of the machine, will be received once the required number of orders, as indicated in the following table, is reached. Members can order their coffee products using any and all available sales channels of Nespresso Hellas SA, i.e. our customer service call center, the Nespresso Boutiques, our online store, and exclusively at https://www.nespresso.com/gr/nespressoplus .

Machines and discount rates per order

The following table details the machines included in the program, the discount rate per order*, the number of discounted orders, the minimum limit per order, and the program’s term. Note that when a machine of the Original Technology (Essenza Mini, Pixie, Citiz & Milk) is being ordered through Nespresso Plus, you are eligible to purchase Original technology capsules only for the discounted order. In the case of a purchase of the Vertuo Technology (Vertuo Next, Vertuo Plus, Vertuo Next Platinum, Vertuo Next Deluxe), only Vertuo technology capsules are eligible for the discounted orders.

Machine model	Machine value with VAT	Discount on coffee products per order with VAT	Number of discounted orders	Minimum limit per order	Maximum time period for orders
Inisia	109,00 €	-10,90€	10	100 capsules Original*	Within 24 months
Essenza Mini	109,00 €	-10,90€	10	100 capsules Original*	Within 24 months
Pixie	159,00€	-15,90€	10	100 capsules Original*	Within 24 months
Citiz & Milk	259,00€	-10,79€	24	100 capsules Original*	Within 36 months
Citiz	199,00€	-19,90€	10	100 capsules Original*	Within 24 months
Citiz Platinum	219,00€	-21,90€	10	100 capsules Original*	Within 24 months
Lattissima One	299,00€	-12,46€	24	150 capsules Original*	Within 36 months
Atelier	399,00€	-16,63€	24	150 capsules Original*	Within 36 months
Gran Lattissima	399,00€	-16,63€	24	200 capsules Original*	Within 36 months
Lattissima Pro	599,00€	-24,96€	24	200 capsules Original*	Within 36 months
Creatista Plus	599€	-24,96€	24	200 capsules Original*	Within 36 months
Vertuo POP	119,00€	-9,92€	12	80 capsules Vertuo**	Within 24 months
Vertuo POP Pantone	129,00€	-10,75€	12	80 capsules Vertuo**	Within 24 months
Vertuo Next	149,00€	-12,42€	12	80 capsules Vertuo**	Within 24 months
Vertuo Plus	179,00€	-14,92€	12	80 capsules Vertuo**	Within 24 months
Vertuo Next Premium	179,00€	-14,92€	12	80 capsules Vertuo**	Within 24 months
Vertuo Next Deluxe	199,00€	-14,21€	14	80 capsules Vertuo**	Within 24 months
Vertuo Lattissima	399,00€	-22,17€	18	120 capsules Vertuo**	Within 24 months

* Paper capsules are not included in the Original capsule market.

** In case of purchase of Carafe capsules, the corresponding minimum per order is formed in 71 capsules. In order for the limit to 71 capsules to apply, the minimum order of Carafe capsules is 3 sleeves.

*** Discount is offered per order, under the condition that the customer is ordering at least the minimum number of capsules. Furthermore, the provided discount is not increased, if the number of capsules exceeds the minimum limit per order. If, for example, you participate in the program by purchasing a Pixie machine, and your first order is for 500 capsules, the provided discount will be €15.90.

Terms

The program is completed when all the discounted orders have been placed, within the maximum time period. Members are not required to submit their orders at specific intervals, but they need to submit the required number of orders within the above mentioned time period for each machine type, in order to have the entire value of their machine returned.

Right of withdrawal

If you choose to exercise your right of withdrawal, as this is described in the sale terms, the amount you have paid for the machine will be returned to you, with the same payment method you used to make your initial purchase, and Nespresso will withhold any amount that has already been returned to you in the form of a discount for coffee orders completed by the date you exercised your right of withdrawal. If the purchase of the machine and the registration to the program, were completed at one of our physical stores, you need to visit the same store in order to exercise your right of withdrawal.

Termination

Participants are not under any obligation to submit all the required orders, and may refrain from ordering any further coffee products at any given time, without Nespresso seeking the return of any already provided discount. In such a case though, they will forfeit the right to any future orders under this program.

Clarifications - Terms

- Each Member with its unique account, can participate in the Nespresso Plus program by simultaneously buying one Original machine and one Vertuo machine and up to two machines of the same technology. In order to purchase a second machine of the same technology, the redemption of all the discounts of the first machine should be completed. In order to start benefiting of the Nespresso Plus discounts from the purchase of a secondd machine, the order of the machine and the redemption of the first discount needs to be made through a Nespresso Boutique or our call center, by calling at 800 11 71 300 or 210 67 71 300, Monday by Saturday, from 8 in the morning to 10 in the evening.
- Members may also purchase a new Nespresso machine, while already participating in the Nespresso Plus program. The discounts offered by the program cannot be used in combination with, and are not cumulative with, other machine promotions.
- Members participating in the Nespresso Plus program, cannot benefit (for the same purchase) from any machine discounts offered through the Nespresso & You program.
- Nespresso Plus may be combined with coffee promotions, under the terms applying to each such promotion.
- Discounts on coffee products cannot be transferred to other Nespresso members.
- Members may also combine the Nespresso Plus program with the repeated ordering service, Easy Order, and therefore take advantage of additional discounts.
- The employees of Nestle Hellas SA and Nespresso Hellas SA are excluded from this offer.
- Purchasing machines as a gift, under Nespresso Plus, is not recommended.
- Nespresso reserves the right to terminate or amend the terms of this program, at any time, by posting the updated terms to its website:https://www.nespresso.com/gr/en/legal

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FAQs

The timing and frequency of your orders are up to you. Nevertheless, in order to get the entire value of your machine back, you will need to complete the required amount of orders within the provided time period.

Machine model	Machine value with VAT	Discount on coffee products per order with VAT	Number of discounted orders	Minimum limit per order	Maximum time period for orders
Inisia	109,00 €	-10,90€	10	100 capsules Original	Within 24 months
Essenza Mini	109,00 €	-10,90€	10	100 capsules Original	Within 24 months
Pixie	159,00€	-15,90€	10	100 capsules Original	Within 24 months
Citiz & Milk	259,00€	-10,79€	24	100 capsules Original	Within 36 months
Citiz	199,00€	-19,90€	10	100 capsules Original	Within 24 months
Citiz Platinum	219,00€	-21,90€	10	100 capsules Original	Within 24 months
Lattissima One	299,00€	-12,46€	24	150 capsules Original	Within 36 months
Atelier	399,00€	-16,63€	24	150 capsules Original	Within 36 months
Gran Lattissima	399,00€	-16,63€	24	200 capsules Original	Within 36 months
Lattissima Pro	599,00€	-24,96€	24	200 capsules Original	Within 36 months
Creatista Plus	599€	-24,96€	24	200 capsules Original	Within 36 months
Vertuo POP	119,00€	-9,92€	12	80 capsules Vertuo**	24 months
Vertuo Next	149,00€	-12,42€	12	80 capsules Vertuo**	Within 24 months
Vertuo Plus	179,00€	-14,92€	12	80 capsules Vertuo**	Within 24 months
Vertuo Next Premium	179,00€	-14,92€	12	80 capsules Vertuo**	Within 24 months
Vertuo Next Deluxe	199,00€	-14,21€	14	80 capsules Vertuo**	Within 24 months
Vertuo Lattissima	399,00€	-22,17€	18	120 capsules Vertuo**	Within 24 months

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