Complimentary personalisation available on selected products, Name/word restrictions apply. Message cannot be added retrospectively to items purchased on previous visit. Service available at Bondi, Chadstone and Robina Boutiques only. English alphabet only. Nespresso reserves the right to refuse to engrave any words/phases it deems to be offensive. Personalised items cannot be returned for refund or exchange. Please ask a Coffee Specialist for full T&Cs.