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TERMS AND CONDITIONS

Nespresso Coffee and Travel Mug Offers

Terms and conditions

Schedule to Conditions of Offer

Promotion Name

Nespresso Coffee and Travel Mug Offers (open offer) (“The Promotion”).

Promoter

The Promoter is Nestlé Australia Ltd. ABN 77 000 011 316 trading as Nespresso Australia of Building D, 1 Homebush Bay Drive, Rhodes, NSW, 2138.

Eligibility Criteria

This Offer is available to residents of Australia aged 18 years or over (“Eligible Claimant”).

Note: A Nespresso member account is required to make purchases via Nespresso on 1800 623 033 or on the Nespresso app.

Promotional Period

The Promotion starts at 12.01am AEST on 27th May 2024 and closes 11.59pm AEST on 17th June 2024.

Participating Products

Any Nespresso Coffee Capsules (excluding Nespresso Professional Coffee Capsules and any capsules incorporated into an accessory product).

Note: Minimum coffee capsule purchase requirements apply.

Participating Retailers

The Participating Retailers are:

a) Nespresso Boutique;

b) Nespresso via phone on 1800 623 033;

c) The Nespresso Website at www.nespresso.com.au; or

d) The Nespresso mobile app.

Note: A Nespresso member account is required to make purchases via Nespresso on 1800 623 033, the Nespresso Website or on the Nespresso app.

Offers

There are three (3) offers associated with this Promotion collectively “Winter Coffee and Travel Mug Offers”.

Purchase any Participating Products during the Promotional Period to receive bonus pre-selected coffee(s). This is a multi-tiered offer, and you must meet the Minimum Purchase Requirements outlined below to be eligible for each offer:

1. One hundred (100) or more Participating Products in a single transaction from any Participating Retailer during the Promotional Period to receive ten (10) bonus pre-selected coffee capsules from Nespresso (‘Bonus 10 Capsules Offer). The bonus Nespresso coffee capsules for this offer are pre-selected and include ten (10) Arpeggio capsules for the Original system OR ten (10) Double Espresso Chiaro capsules for the Vertuo system;

OR

2. Purchase one hundred and sixty (160) or more Participating Products in a single transaction from any Participating Retailer during the Promotional Period to receive ten (10) bonus pre-selected coffee capsules and a Nespresso Travel Mug (‘Bonus 10 Capsules and Travel Mug Offer). The bonus Nespresso coffee capsules for this offer are pre-selected and include ten (10) Arpeggio capsules for the Original system OR ten (10) Double Espresso Chiaro capsules for the Vertuo system;

OR

3. Purchase two hundred and forty (240) or more Participating Products in a single transaction from any Participating Retailer during the Promotional Period to receive thirty (30) bonus pre-selected coffee capsules and a Nespresso Travel Mug (‘Bonus 30 Capsules and Travel Mug Offer’). The bonus Nespresso coffee capsules for this offer are pre-selected and include ten (10) Arpeggio, ten (10) Stockholm Lungo and ten (10) Volluto capsules for the Original system OR ten (10) Double Espresso Chiaro, ten (10) Intenso, and ten (10) Altissio capsules for the Vertuo system.

Claim Method 

To claim, Eligible Claimants must, during the Promotional Period:

(i) Purchase the required minimum number of capsules in a single transaction (as outlined in Offer(s)).

The bonus travel mug and/or coffee capsules will be added automatically at checkout.

Note:

(1) When placing an order via the Nespresso mobile App, or on the Nespresso website at www.nespresso.com, if you have a mix of coffee capsules from both the Vertuo system and the Original system in your basket at checkout, you will receive Vertuo capsules as your free pre-selected coffee.

(2) Subject to Claim Conditions (below), the free coffee capsules are pre-selected and cannot be changed.

Claim conditions

This offer is subject to stock availability within the applicable channel. If stocks of the Participating Product(s) or the free coffee run out or are unavailable, Nespresso may end the promotion or substitute the free coffee with another of equal or higher value. Nespresso may at its discretion extend the promotion if stocks of the participating products are available. 

Maximum Claims Permitted

Offers can be redeemed multiple times in separate transactions.

Offer cannot be combined with any other Nespresso promotion, offer or discount unless otherwise specified.

Delivery

Free standard delivery is available with the minimum purchase amount of $75.

Other Conditions

1. The Offer is available to Australian residents aged 18 years and over who provide a Australian postal address and comply with these Terms of Offer. Employees of Nestlé Australia Ltd, any company associated with Nespresso, any company acting as a service provider for Nespresso and the employee’s immediate families are ineligible to claim this offer.

2. Use with other offers: This Offer is not available in conjunction with any other Nespresso promotion, offer or discount unless otherwise specified.

3. Verification: Nespresso reserves the right to verify the validity of all claims and reserves the right to disqualify any individual claimant or group of claimants for tampering with the claim process.

4. Returns: Nespresso reserves the right to refuse any claim if the Participating Product is returned to the point of purchase.

5. Privacy: Nespresso collects claimants’ personal information in order to conduct the Offer. All personal details are kept in accordance with the Nespresso Privacy Policy. Visit www.nespresso.com.au/en/pages/leg to access the Nespresso Privacy Policy.

6. Not transferable: All Offers unless stated to the contrary are not transferable & cannot be converted to cash.

7. Delivery: Free standard delivery is included with redemption.

8. Australian Consumer Law: These terms and conditions do not exclude or limit the application of any statutory provision (including a provision of the Competition and Consumer Act 2010) where to do so would contravene that statute or cause any part of these terms and conditions to be void.

9. Stock Availability: The bonus Nespresso items are subject to stock availability and Nespresso reserves the right to supplement this offer with alternative items of equivalent value or to extend the offer for an additional period. No cash alternative will be available in lieu of the stated items. 

10. Tampering: The Promoter reserves the right to disqualify any individual claimant or group of claimants for tampering with the claim process. Tampering includes but is not limited to the utilisation of techniques designed to make multiple claims that are not associated with a separate eligible purchase or submitting a claim which is not otherwise in accordance with these terms.

11. Technical Malfunction: If for any reason this Promotion is not capable of running as planned, whether caused by computer virus, mobile phone failure, line drop out, bugs, tampering, unauthorised intervention, fraud, technical failures or any other cause beyond the control of the Promoter which corrupt or affect the administration, security, fairness or integrity of the Promotion, the Promoter reserves the right in its sole discretion to modify the Promotion.

Nationwide Nespresso Original Line Coffee Machine Offer

  1. Promotion Name: Nespresso Original Line Coffee Machine Offer 2024 - Purchase a selected machine from a participating retailer to receive up to $360 in Nespresso discounts (“The Promotion”).
  2. Promoter: The Promoter is Nestlé Australia Ltd trading as Nespresso Australia at Building D, 1 Homebush Bay Drive, Rhodes, NSW 2138 Australia
  3. Website: https://nespressopromotion.com.au
  4. Eligibility Criteria: Claims can be submitted by:
    • Residents of Australia;
    • Who have purchased a Participating Product from a Participating Retailer during the Promotional Period;
    • Who are new/existing Nespresso Members;
    • Who have submitted a claim in accordance with the claim method; and
    • Who have otherwise complied with these terms and conditions (“Eligible Claimant”).

    Note: MINIMUM SPEND APPLIES. Eligible Claimants will have to spend an additional amount in order to redeem the Nespresso discounts. See Nespresso Discount Conditions section below for details.

  5. Promotional Period: The Promotion starts 12.01am (AEDT) on 21st May 2024 and closes 11.59pm (AEDT) on 12th January 2025 (or while stocks last, whichever occurs first).

    Claims must be submitted by 11:59pm (AEDT) on 9th March 2025.

  6. Participating Product(s): Participating Products:

    Offer 1 Participating Products include Essenza Mini Solo Coffee Machine

    Offer 2 Participating Products include Essenza Mini & Aeroccino3 Bundle, Inissia & Aeroccino3 Bundle and Citiz Solo coffee machine

    Offer 3 Participating Products include Citiz&Milk

    Note: Availability of models and colours may vary by store.

    For the avoidance of doubt, a Participating Product does not include:

    1. Nespresso Business Solution machines; or
    2. Commercial sales, second-hand, refurbished, trade seconds of similar products as determined by Nespresso in its sole discretion; or
    3. Any other Nespresso coffee machine or coffee machine and milk frother bundle not listed in the Participating Product list above.
  7. Participating Retailers: A Participating Retailer includes selected retailers in Australia who sell Participating Products and which display “Purchase an eligible machine from a participating retailer to receive up to $360 in Nespresso discounts” offer promotional material.

    For the avoidance of doubt, the following are not Participating Retailers:

    • Nespresso online at www.nespresso.com;
    • Nespresso via phone 1800 623 033;
    • Nespresso Boutiques;
    • The Nespresso App;
    • The official Nespresso eBay store; or
    • Costco.
  8. Offer: Offer 1: Purchase any Offer 1 Participating Product from a Participating Retailer during the Promotional Period and receive Nespresso discounts equalling $180 over twelve (12) orders:
    • Discount of $15 per order, on twelve (12) orders (minimum value of each order must be $50+); and
    • Gift on first order: Receive a Touch Travel Mug (“Gift”) with your first order.

    Offer 2: Purchase any Offer 2 Participating Product from a Participating Retailer during the Promotional Period and receive Nespresso discounts equalling $240 over twelve (12) orders:

    • Discount of $20 per order, on twelve (12) orders (minimum value of each order must be $50+); and
    • Gift on first order: Receive a Touch Travel Mug (“Gift”) with your first order.

    Offer 3: Purchase any Offer 3 Participating Product from a Participating Retailer during the Promotional Period and receive Nespresso discounts equalling $360 over twelve (12) orders:

    • Discount of $30 per order, on twelve (12) orders (minimum value of each order must be $75+); and
    • Gift on first order: Receive a Touch Travel Mug (“Gift”) with your first order.

    Nespresso discounts used to purchase Nespresso capsules, machines or accessories from Nespresso Boutiques, by calling the Nespresso Club on 1800 623 033, by visiting the Nespresso website or through Nespresso mobile app. The above-mentioned minimum spend applies for each order, to claim the submit their Claim by 11:59pm (AEDT) on 9th March 2025. discount.

  9. Claim Method: To claim, Eligible Claimants must:

    (i) Purchase a Participating Product from a Participating Retailer during the Promotional Period (note: retain original itemised purchase receipt);

    (ii) Visit the Website (www.nespressopromotion.com.au) by 11:59pm (AEDT) on 9th March 2025;

    (iii) Login or sign up to become a Nespresso Member;

    (iv) Complete claim form and upload an itemised purchase receipt which shows the Participating Retailer, Participating Product(s), receipt/invoice number and the price and date of purchase. Claims without a valid proof of purchase will not be accepted.

    Nespresso will contact Eligible Claimants by email within 10 business days, to advise of the outcome of their Claim.

    Once approved, the Nespresso discount will be applied to the Eligible Claimant’s Nespresso account and can be used towards coffee capsule, accessory or machine purchases online at www.nespresso.com, by phoning Nespresso on 1800 623 033, by visiting a Nespresso boutique or via the Nespresso App.

    Please note: orders which utilise a Nespresso discount must meet the Nespresso Discount Conditions stated below.

  10. General Claim Conditions: This offer is subject to stock availability within the applicable channel. If stocks run out or are unavailable, Nespresso reserves the right in its sole discretion to end the promotion.

    If stocks of the Gift run out or unavailable, Nespresso may provide an alternate gift of equal or higher value.

    Offers may be combined with other Nespresso promotions, offers or discounts unless otherwise specified.

  11. Maximum Claims Permitted: A maximum of one (1) claim per Eligible Claimant.
  12. Nespresso® discount Conditions: The following conditions apply when using your Nespresso® discount:

    Once your claim is approved, the Nespresso discount will be added to your Nespresso account.

    How to use your Nespresso discount:

    1. Simply place an order $50+ (for Offer 1 or Offer 2) or $75+ (for Offer 3) on coffee capsules, accessories or machines from www.nespresso.com, by phoning Nespresso on 1800 623 033, by visiting a Nespresso boutique or via the Nespresso App;
    2. Provide your Nespresso details at checkout;
    3. Your discount of $15 (for Offer 1) or $20 (for Offer 2) or $30 (for Offer 3) will automatically apply at checkout. Plus, a free Touch Travel Mug (“Gift”) will be added to your first order.

    Nespresso discounts are provided in instalments over twelve (12) orders and cannot be combined as a lump sum discount. The discounts are not transferable and cannot be redeemed for cash. Orders which utilise a Nespresso discount cannot be used in conjunction with any other Nespresso promotion, offer or discount (unless otherwise specified).

  13. Other Conditions:
    1. The Offer is available to Australian residents aged 18 years and over who provide an Australian postal address and comply with these Terms of Offer. Employees of Nestlé Australia Ltd, any company associated with Nestlé Australia Ltd, any company acting as a service provider for Nestlé Australia Ltd and the employee’s immediate families are ineligible to claim this offer.
    2. Use with other offers: This Offer is not available in conjunction with any other Nespresso promotion, offer or discount. This Offer is not available at Costco (Costco is not a Participating Retailer). The Offer is not valid for commercial sales, second-hand, refurbished, trade seconds or similar products. The Offer does not apply to Nespresso Professional (also known as Nespresso Business Solution) machines or capsules.
    3. Verification: Nespresso has the right to verify the validity of all claims and may disqualify any individual claimant or group of claimants for tampering with the claim process. Proof of purchase documentation (in the form of a purchase receipt) must clearly show the Participating Retailer, the Participating Product, the price paid and the date of the purchase. The serial number of the machine must also be provided to Nespresso. Claim details that are ineligible or incomplete will be considered void.
    4. Returns: Nespresso may refuse any claim if the Participating Product is returned to the point of purchase, subject to the Competition and Consumer Act 2010.
    5. Privacy: Nespresso collects claimants’ personal information in order to conduct the Offer. All personal details are kept in accordance with the Nespresso Privacy Policy. Visit www.nespresso.com.au/en/pages/legal to access the Nespresso Privacy Policy.
    6. Receipt of claims: Claims are deemed to be received at the time of receipt into Nespresso’s database. Nespresso is not responsible for incorrect, inaccurate, incomplete, late, lost or misdirected information caused by a claimant or occurring during transmission.
    7. Not transferable: All Offers unless stated to the contrary are not transferable & cannot be converted to cash.
    8. Stock Availability: The free or discounted Nespresso items or gifts are subject to stock availability and if there are stock availability issues, then Nespresso may supplement this offer with alternative items of equivalent or greater value or end the Promotion early. No cash alternative will be available in lieu of the stated items.
    9. Australian Consumer Law: These terms and conditions do not exclude or limit the application of any statutory provision (including a provision of the Competition and Consumer Act 2010) where to do so would contravene that statute or cause any part of these terms and conditions to be void.
    10. Tampering: Nespresso may disqualify any individual claimant or group of claimants for tampering with the claim process. Tampering includes but is not limited to the utilisation of techniques designed to make multiple claims that are not associated with a separate eligible purchase, or submitting a claim which is not otherwise in accordance with these terms.
    11. Technical Malfunction: If for any reason this Promotion is not capable of running as planned, whether caused by computer virus, mobile phone failure, line drop out, bugs, tampering, unauthorised intervention, fraud, technical failures or any other cause beyond the control of Nespresso which corrupt or affect the administration, security, fairness or integrity of the Promotion, Nespresso may (acting reasonably) modify the Promotion.
    12. Lay-bys: Lay-bys not paid in full by the end of the Promotional Period are excluded from this offer.
    13. Interest Free: Interest free purchases made at Participating Retailers are included in this offer. The claimant must provide Nespresso with the proof of purchase documentation (in the form of a receipt or valid invoice) that must clearly show the Participating Retailer, the Participating Product, the amount owing and the date of the purchase.

First Month Free on Selected Machine Plus Subscriptions — Terms and Conditions

  1. Promotion Name: Nespresso first month free on selected new Machine Plus Subscriptions (“The Promotion”).
  2. Promoter: The Promoter is Nestlé Australia Ltd. ABN 77 000 011 316 trading as Nespresso Australia of Building D, 1 Homebush Bay Drive, Rhodes, NSW 2138
  3. Website: https://www.nespresso.com/au/en/machine-subscription#/
  4. Eligibility Criteria:

    This Offer is available to:

    • Residents of Australia aged 18+;
    • Who are new/existing Nespresso Members; and
    • Who become new machine subscribers during the Promotional Period.

    This offer is NOT available to:

    • Existing Machine Plus Subscription Service subscribers who are currently on a Machine Subscription contract; or
    • Existing Coffee Plus Subscription Service subscribers who currently hold an active Coffee Plus Recurring Order.
  5. Promotional Period: The Promotion starts at 12.01am AEDT on 13 May 2024 and closes 11.59pm AEDT on 01 September 2024.
  6. Participating Machine Subscription Plans:
    Vertuo POP Aqua Mint & Aeroccinno3
    Vertuo POP Spicy Red & Aeroccinno3
    Vertuo POP Coconut White & Aeroccinno3
    Vertuo POP Liquorice Black & Aeroccinno3
    Vertuo POP Pacific Blue & Aeroccinno3
    Vertuo POP Mango Yellow & Aeroccinno3
    Vertuo Next Solo Dark Grey
    Vertuo Next Solo Red
    Vertuo Next Solo White
    Vertuo Next Solo Dark Chrome
    Vertuo Next Solo Black Matte Rose Gold Logo
    Vertuo Next Solo Black Matte Silver Logo
    Vertuo Next Cherry Red & Aeroccino3
    Vertuo Next White & Aeroccino3
    Vertuo Next Dark Chrome & Aeroccino 3
    Vertuo Next Black Matte Rose Gold Logo & Aeroccino 3
    Vertuo Next Black Matte Silver Logo & Aeroccino 3
    Vertuo Next Dark Grey and Aeroccino 3
    Vertuo Lattissima Black
    Vertuo Lattissima White
    Vertuo Creatista Stainless Steel
    Vertuo Creatista Black Truffle
    Vertuo Creatista Sea Salt White
    Essenza Mini Pure Black
    Essenza Mini Pure White
    Essenza Mini Ruby Red
    Essenza Mini White Flat Top
    Essenza Mini & Aeroccino3 Pure White
    Essenza Mini & Aeroccino3 Pure Black
    Essenza Mini & Aeroccino3 Ruby Red
    Essenza Mini & Aeroccino3 Pure White Flat Top
    CitiZ&milk Black
    CitiZ&milk White
    Lattissima One Shadow Black
    Lattissima One Porcelain White
    Gran Lattissima Black
    Gran Lattissima White
    Creatista Uno
    Creatista Plus Stainless Steel
    Creatista Plus Black Truffle
    Creatista Plus Matte White
    Creatista Pro
  7. Participating Retailers:
    1. Any Nespresso Boutique;
    2. The Nespresso Club on 1800 623 033;
    3. The Nespresso Website; or
    4. Nespresso mobile app.
  8. Offer: Subscribe to a 12 month or 24 month Participating Machine Subscription Plan during the Promotional Period and we will waive the first Monthly Fee.

    Note: Machine Fee, Total Minimum Costs, Early Termination Fees and recurring Monthly Fees apply. See ‘Machine Plus by Nespresso Conditions’ below and https://www.nespresso.com/au/en/legal for more details.

  9. Offer Availability: This Offer is subject to stock availability within the applicable channel. If stock runs out, the Promoter reserves the right to end the promotion.
  10. Claim Method: To claim, Eligible Claimants must, during the Promotional Period:
    1. Visit a Participating Retailer and sign up to any Participating Machine Subscription Plan and accept the Machine Subscription Service terms and conditions, available at https://www.nespresso.com/au/en/legal

    At checkout Eligible Claimants will pay the Initial Fee. The first Monthly Fee for their subscription will be automatically waived.

    Note: Nespresso Machine Plus subscription plans have a 12 or 24 month Minimum Term and recurring Monthly Fees apply. All plans have a Total Minimum Cost. In addition, an Initial Fee is payable at the commencement of your Nespresso Machine Plus subscription plan. Early Termination Fees (if applicable) apply. See ‘Machine Plus by Nespresso Subscription Conditions’ below and https://www.nespresso.com/au/en/legal for more details.

  11. Machine Plus by Nespresso Conditions: Nespresso Machine Subscription Plans are an exclusive way of on boarding and welcoming you to the world of Nespresso, with an offer for a machine of your choice at a lower price. This offer comes with a 12-month or 24-month contract depending on the model of your choice: each month you will pay a fee (‘Monthly Fee’). Your Monthly Fee becomes a credit of the same amount that you can use to buy Nespresso coffee and accessories, to create your own coffee experience.

    Fees

    Product description Initial Fee Monthly cost (your first month is waived with this offer) Term Minimum Cost Termination fee
    Vertuo POP Aqua Mint & Aeroccinno3 $60.00 $60.00 12 months $660.00 $199
    Vertuo POP Spicy Red & Aeroccinno3 $60.00 $60.00 12 months $660.00 $199
    Vertuo POP Coconut White & Aeroccinno3 $60.00 $60.00 12 months $660.00 $199
    Vertuo POP Liquorice Black & Aeroccinno3 $60.00 $60.00 12 months $660.00 $199
    Vertuo POP Pacific Blue & Aeroccinno3 $60.00 $60.00 12 months $660.00 $199
    Vertuo POP Mango Yellow & Aeroccinno3 $60.00 $60.00 12 months $660.00 $199
    Vertuo Next Solo Dark Grey $60.00 $60.00 12 months $660.00 $199
    Vertuo Next Solo Red $60.00 $60.00 12 months $660.00 $199
    Vertuo Next Solo White $60.00 $60.00 12 months $660.00 $199
    Vertuo Next Solo Dark Chrome $60.00 $60.00 12 months $660.00 $199
    Vertuo Next Solo Matt Black Rose Gold Logo $60.00 $60.00 12 months $660.00 $199
    Vertuo Next Solo Matt Black Silver Logo $60.00 $60.00 12 months $660.00 $199
    Vertuo Next Dark Grey & Aeroccino3 $80.00 $80.00 12 months $880.00 $229.00
    Vertuo Next Cherry Red & Aeroccino3 $80.00 $80.00 12 months $880.00 $229.00
    Vertuo Next White & Aeroccino3 $80.00 $80.00 12 months $880.00 $229.00
    Vertuo Next Dark Chrome & Aeroccino3 $80.00 $80.00 12 months $880.00 $229.00
    Vertuo Next Black Matte Rose Gold Logo & Aeroccino $80.00 $80.00 12 months $880.00 $229.00
    Vertuo Next Black Matte Silver Logo & Aeroccino 3 $80.00 $80.00 12 months $880.00 $229.00
    Vertuo Lattissima Black $350.00 $80.00 24 months $2110.00 $319.00
    Vertuo Lattissima White $350.00 $80.00 24 months $2110.00 $319.00
    Vertuo Creatista Stainless Steel $600.00 $100.00 24 months $2800.00 $399.00
    Vertuo Creatista Black Truffle $600.00 $100.00 24 months $2800.00 $399.00
    Vertuo Creatista Sea Salt White $600.00 $100.00 24 months $2800.00 $399.00
    Essenza Mini Pure Black $50.00 $50.00 12 months $550.00 $119.00
    Essenza Mini Pure White $50.00 $50.00 12 months $550.00 $119.00
    Essenza Mini Ruby Red $50.00 $50.00 12 months $550.00 $119.00

    Fees

    Initial Fee: Upon signing up to your Nespresso subscription, you will need to pay a machine fee between $50 and $900 as well as the Monthly Fee for the first month (your first Monthly Fee is waived with this Offer).

    Monthly Fee: Your Nespresso subscription plan has a fixed cost which will be charged to you once a month for the Term. The fixed cost is dependent on the plan that you sign up to and is outlined in the Fees Table. The Monthly Fee is to be paid by credit card and will be payable every month on the same day of the month as when your subscription was activated.

    Termination

    You can terminate your subscription at any time. You may do so by accessing your “my account/my subscriptions” section on Nespresso.com, by contacting our Customer Relationship Centre at 1800 623 033 or by visiting a Nespresso Boutique. You will not be entitled to a refund for any Fees already paid at the date of termination. If you terminate before the Minimum Term, you will be required to pay a Termination Fee. The Termination Fee is calculated based on the full price of the machine minus your first monthly subscription credit, minus the upfront cost of the machine on subscription (see Fees Table above) If you terminate your subscription after the Minimum Term, you will not be required to pay a Termination Fee.

    Following termination, you will still be able to use any credit that remains on your account post termination for up to 12 months following termination and you will also retain your machine.

    Payments

    Payments must be made by credit card, debit card, club credit or PayPal. Payments made in boutique require credit card payment for the first payment. The Monthly Fee will be billed to your chosen method of payment each month until you terminate the subscription. You may change your primary form of payment at any time by logging into your Nespresso account online at Nespresso.com.au.

    If you fail to pay the Monthly Fee when due, Nespresso’s automated system will reattempt again until successful for two consecutive days. Any outstanding balance will be carried forward such that the next payment will be for the previous and current months (if on a monthly plan). If payment is still outstanding for 2 months, it will be considered a material breach of these terms by which Nespresso may provide you written notice to rectify the material breach. If you do not remedy that breach within days of the date of that notice, then Nespresso reserves the right to terminate your Subscription and claim Early Termination Fees as damages.

    Termination fees will apply if your Machine Plus plan is terminated before the minimum Term. To cancel your subscription, you may do so by accessing your “my account/my subscriptions” section on Nespresso.com, by contacting our Customer Relationship Centre at 1800 623 033 or by visiting a Nespresso Boutique. You will not be entitled to a refund for any Fees already paid at the date of termination.

    Machine Subscription Benefits and Credits

    Each month during your Machine Plus plan, your Monthly Fee will turn into rolling credit to the value of that Monthly Fee which can be used to purchase Nespresso coffee or accessories. The Nespresso credit will automatically be added to a Nespresso account that is linked with your membership within 5 business days of receipt of the Monthly Fees.

    Your credit will remain on your account for 12 months after termination of your subscription plan and you will also retain whichever machine as part of your plan. Any unused Nespresso credit at the end of this period will be automatically converted to Nespresso capsules and sent to you. You can check your current balance of Nespresso credit by logging into your account on www.Nespresso.com

    Nespresso credit is non-transferable and may not be exchanged for a cash equivalent.

    For full terms and conditions of Machine Plus by Nespresso visit https://www.nespresso.com/au/en/legal for more details.

  12. Maximum Claims Permitted: Claimants may claim this offer (1) time during the Promotion Period. Offers cannot be combined with any other Nespresso machine promotion, offer or discount.
  13. Delivery: Free standard delivery on all machine orders.
  14. Other Conditions:
    1. The Offer is available to Australian residents aged 18 years and over who provide an Australian postal address and comply with these Terms of Offer. Employees of Nestlé Australia Ltd, any company associated with Nestlé Australia Ltd, any company acting as a service provider for Nestlé Australia Ltd and the employee’s immediate families are ineligible to claim this offer.
    2. Use with other offers: This Offer is not available in conjunction with any other Nespresso promotion, offer or discount. This Offer is not available at Costco (Costco is not a Participating Retailer). The Offer is not valid for commercial sales, second-hand, refurbished, trade seconds or similar products. The Offer does not apply to Nespresso Professional (also known as Nespresso Business Solution) machines or capsules.
    3. Verification: Nespresso has the right to verify the validity of all claims and may disqualify any individual claimant or group of claimants for tampering with the claim process. Proof of purchase documentation (in the form of a purchase receipt) must clearly show the Participating Retailer, the Participating Product, the price paid and the date of the purchase. The serial number of the machine must also be provided to Nespresso. Claim details that are ineligible or incomplete will be considered void.
    4. Returns: Nespresso may refuse any claim if the Participating Product is returned to the point of purchase, subject to the Competition and Consumer Act 2010.
    5. Privacy: Nespresso collects claimants’ personal information in order to conduct the Offer. All personal details are kept in accordance with the Nespresso Privacy Policy. Visit www.nespresso.com.au/en/pages/legal to access the Nespresso Privacy Policy.
    6. Receipt of claims: Claims are deemed to be received at the time of receipt into Nespresso’s database. Nespresso is not responsible for incorrect, inaccurate, incomplete, late, lost or misdirected information caused by a claimant or occurring during transmission.
    7. Not transferable: All Offers unless stated to the contrary are not transferable & cannot be converted to cash.
    8. Stock Availability: The free or discounted Nespresso items or gifts are subject to stock availability and if there are stock availability issues, then Nespresso may supplement this offer with alternative items of equivalent or greater value or end the Promotion early. No cash alternative will be available in lieu of the stated items.
    9. Australian Consumer Law: These terms and conditions do not exclude or limit the application of any statutory provision (including a provision of the Competition and Consumer Act 2010) where to do so would contravene that statute or cause any part of these terms and conditions to be void.
    10. Tampering: Nespresso may disqualify any individual claimant or group of claimants for tampering with the claim process. Tampering includes but is not limited to the utilisation of techniques designed to make multiple claims that are not associated with a separate eligible purchase, or submitting a claim which is not otherwise in accordance with these terms.
    11. Technical Malfunction: If for any reason this Promotion is not capable of running as planned, whether caused by computer virus, mobile phone failure, line drop out, bugs, tampering, unauthorised intervention, fraud, technical failures or any other cause beyond the control of Nespresso which corrupt or affect the administration, security, fairness or integrity of the Promotion, Nespresso may (acting reasonably) modify the Promotion.
    12. Lay-bys: Lay-bys not paid in full by the end of the Promotional Period are excluded from this offer.
    13. Interest Free: Interest free purchases made at Participating Retailers are included in this offer. The claimant must provide Nespresso with the proof of purchase documentation (in the form of a receipt or valid invoice) that must clearly show the Participating Retailer, the Participating Product, the amount owing and the date of the purchase.

BARISTA STYLE COFFEE 100 SLEEVE PACK PROMOTION MAY 2024

Terms and conditions

Promotion Name

Purchase a Barista Style Coffee 100 sleeve pack to receive a bonus $20 Coffee Credit (Nespresso member exclusive offer (“The Promotion”).

Promoter

The Promoter is Nestlé Australia Ltd. ABN 77 000 011 316 trading as Nespresso Australia of Building D, 1 Homebush Bay Drive, Rhodes, NSW 2138.

Eligibility Criteria

This Offer is available to residents of Australia aged 18 years or over, who are new/existing Nespresso members (“Eligible Claimant”)

Note:

A Nespresso membership must be provided at the point of purchase in order to redeem bonus Coffee Credit;

Minimum spend applies. Eligible Claimants will have to spend a minimum amount to redeem the Nespresso Coffee Credit. See Nespresso Coffee Credit Conditions below for details.

Promotional Period

The Promotion starts at 12.01am AEDT on 30 October 2023 and closes 11.59pm AEST on 24 May 2024.

Participating Products

Participating Products include:

BARISTA STYLE VERTUO 100 SLEEVE PACK (SKU 130377) which includes:
10 x Bianco Doppio
10 x Frotado
20 x Double Espresso Chiaro
10 x Double Espresso Scuro
10 x Altissio
10 x Diavolitto
10 x Voltesso
10 x Double Espresso Dolce

Participating Retailers

The Participating Retailers are:

a) Nespresso Boutique;

b) The Nespresso Club on 1800 623 033;

c) The Nespresso Website at www.nespresso.com/au/en; or

d) The Nespresso mobile app.

Offer

Purchase a Participating Product from a Participating Retailer during the Promotional Period and receive a $20 Coffee Credit to spend on Vertuo and/or Original coffee capsules.

NOTE: Minimum spend applies. Eligible Claimants will have to spend a minimum amount to redeem the Nespresso Coffee Credit. See Nespresso Coffee Credit Conditions section below for details.

Claim Method

To claim, Eligible Claimants must during the Promotional Period:

(i) Purchase a Participating Product from any Participating Retailer (as outlined in Offer(s)) and provide their Nespresso membership details at checkout.

(ii) The Coffee Credit will be automatically added to their Nespresso account. Note: If an Eligible Claimant checks out as a ‘guest’ they will not receive a bonus Coffee Credit.

(iii) Once the Coffee Credit is applied to the Eligible Claimant’s Nespresso account, it can be used towards Nespresso Vertuo and/or Original coffee capsules purchased online at www.nespresso.com, by phoning Nespresso on 1800 623 033, by visiting a Nespresso Boutique or via the Nespresso App. Please note orders which utilise a Nespresso coffee credit must meet the Nespresso coffee credit Conditions stated below.

Nespresso Coffee Credit Conditions

Once applied to the Eligible Claimant’s Nespresso account, the NespressoCoffee Credit must be used in full in a single transaction by 11.59pm AEST on 31/05/24, and can be used to purchase Vertuo and/or Original Nespresso capsules from a Nespresso Boutique, by calling Nespresso on 1800 623 033, by visiting the Nespresso website or through the Nespresso mobile app.

Minimum spend: The order must exceed the minimum spend requirement of $50 for the Nespresso Coffee Credit to apply. Delivery fees may apply.

Nespresso Coffee Credit are not transferrable and cannot be redeemed for cash. The Nespresso discount cannot be used in conjunction with any other promotion, offer or discount.

Claim Conditions

The Nespresso credit will be added to the Eligible Claimant’s account after their claim has been validated and processed by the Promoter.

General Claim Conditions

This offer is subject to stock availability within the applicable channel. If stocks run out or are unavailable, Nespresso reserves the right in its sole discretion to end the promotion.

Multiple claims in separate transactions permitted.

Offers cannot be combined with any other Nespresso promotion, offer or discount unless otherwise specified. This offer can be combined with:
- May Flash Sale which runs between 15 May 2024 – 20 May 2024. For full terms and conditions for this offer, visit Terms and Conditions of Current Promotions | Nespresso AU]. To claim both offers, the Participating Product must be purchased during 15 May 2024 – 20 May 2024.

Delivery

For more information on delivery, visit https://www.nespresso.com/au/en/delivery-and-shipping-information

Other Conditions

1. The Offer is available to Australian residents aged 18 years and over who provide an Australian postal address and comply with these Terms of Offer. Employees of Nestlé Australia Ltd, any company associated with Nestlé Australia Ltd, any company acting as a service provider for Nestlé Australia Ltd and the employee’s immediate families are ineligible to claim this offer.

2. Use with other offers: This Offer is not available in conjunction with any other Nespresso promotion, offer or discount. This Offer is not available at Costco (Costco is not a Participating Retailer). The Offer is not valid for commercial sales, second-hand, refurbished, trade seconds or similar products. The Offer does not apply to Nespresso Professional (also known as Nespresso Business Solution) machines or capsules.

3. Verification: Nespresso has the right to verify the validity of all claims and may disqualify any individual claimant or group of claimants for tampering with the claim process. Proof of purchase documentation (in the form of a purchase receipt) must clearly show the Participating Retailer, the Participating Product, the price paid and the date of the purchase. The serial number of the machine must also be provided to Nespresso. Claim details that are ineligible or incomplete will be considered void.

4. Returns: Nespresso may refuse any claim if the Participating Product is returned to the point of purchase, subject to the Competition and Consumer Act 2010.

5. Privacy: Nespresso collects claimants’ personal information in order to conduct the Offer. All personal details are kept in accordance with the Nespresso Privacy Policy. Visit www.nespresso.com.au/en/pages/legal to access the Nespresso Privacy Policy.

6. Receipt of claims: Claims are deemed to be received at the time of receipt into Nespresso’s database. Nespresso is not responsible for incorrect, inaccurate, incomplete, late, lost or misdirected information caused by a claimant or occurring during transmission.

7. Not transferable: All Offers unless stated to the contrary are not transferable & cannot be converted to cash.

8. Stock Availability: The free or discounted Nespresso items or gifts are subject to stock availability and if there are stock availability issues, then Nespresso may supplement this offer with alternative items of equivalent or greater value or end the Promotion early. No cash alternative will be available in lieu of the stated items.

9. Australian Consumer Law: These terms and conditions do not exclude or limit the application of any statutory provision (including a provision of the Competition and Consumer Act 2010) where to do so would contravene that statute or cause any part of these terms and conditions to be void.

10. Tampering: Nespresso may disqualify any individual claimant or group of claimants for tampering with the claim process. Tampering includes but is not limited to the utilisation of techniques designed to make multiple claims that are not associated with a separate eligible purchase, or submitting a claim which is not otherwise in accordance with these terms.

11. Technical Malfunction: If for any reason this Promotion is not capable of running as planned, whether caused by computer virus, mobile phone failure, line drop out, bugs, tampering, unauthorised intervention, fraud, technical failures or any other cause beyond the control of Nespresso which corrupt or affect the administration, security, fairness or integrity of the Promotion, Nespresso may (acting reasonably) modify the Promotion.

12. Lay-bys: Lay-bys not paid in full by the end of the Promotional Period are excluded from this offer.

13. Interest Free: Interest free purchases made at Participating Retailers are included in this offer. The claimant must provide Nespresso with the proof of purchase documentation (in the form of a receipt or valid invoice) that must clearly show the Participating Retailer, the Participating Product, the amount owing and the date of the purchase.

Win your Nespresso Coffee Corner with Coffee Plus

List of winners

D. Rogers, NT, Australia
K. Corbett, WA, Australia
M. Williams, Cable Bay, New Zealand
N. Morgans, NSW, Australia
R. Iazzolino, VIC, Australia
R. Walker, Rotorua, New Zealand
R. Webb, QLD, Australia
R. Winter, SA, Australia
T. Foxwood, QLD, Australia
V. Campbell, WA, Australia

Care For You Fund — Terms and Conditions

  1. Promotion Name: Nespresso ‘Care for You’ Promotion (“The Promotion”)
  2. Promoter: The Promoter is Nestlé Australia Ltd. ABN 77 000 011 316 trading as: Nespresso Australia of Building D, 1 Homebush Bay Drive, Rhodes, NSW 2138 and Nestlé New Zealand Limited of 12-16 Nicholls Lane, Parnell, Auckland, New Zealand.
  3. Permit Numbers: Authorised under permit numbers NSW: TP/02214, ACT: TP 23/02736, SA: T23/2102
  4. Website: https://www.nespresso.com/au/en/care-for-you-fund
  5. Promotional Period: The Promotion opens at open at 12.01am AEDT on 5 March 2024 and closes at 11.59pm AEDT on 15 December 2024.
  6. Nomination Period: Nominations open at 12.01am AEDT on 5 March 2024 and closes at 11.59pm AEDT on 13 November 2024.
  7. Entry Restrictions: Subject to clause 3 of the Conditions of Entry, entry is open to residents of Australia and New Zealand who are aged 18 years or over (“Eligible Entrant”).
  8. Entry Method: To nominate a Registered Charity for consideration, Eligible Entrants must during the Nomination Period:
    1. Go to https://www.nespresso.com/au/en/care-for-you-fund and follow the prompts on the Nespresso Care for You Fund application page;

      *A “Registered Charity” for the purposes of this Promotion is a current registered charity under the Australian Charities and Not-for-Profits Commission or under the New Zealand Charities Services - to search for an Australian charity visit https://www.acnc.gov.au/charity/charities or to search for a New Zealand Charity visit https://register.charities.govt.nz/CharitiesRegister/Search
    2. Complete the entry form including (but not limited to) their name, email address and phone number as well as the name of the Registered Charity*, website URL of the nominated Charity and a link to their Charity registration page;
    3. Tell us in 150 words or less why they want the Registered Charity to receive a Nespresso ‘Care for You’ Prize/Donation (note: no identifiable personal information including the response to this question will be shared publicly without consent);
    4. Click on “submit” to finalise their entry. Entries must be received by the Promoter before the close of the Nomination Period.

    Winners will be determined in accordance with “Winner Determination” details below.

  9. Maximum entries permitted: One (1) entry per person.
  10. Winner determination Details: Winners will be determined as follows:

    (1) Shortlist of nominated Registered Charities: Draws will take place at Tactics Marketing Support, Unit 19/8 Tilley Lane, Frenchs Forest NSW 2086 on the dates/times listed in the schedule below. The Draws are electronic and nominated Registered Charities are shortlisted at random. SA draw approval number 1392. The first three (3) valid nominated Registered Charities drawn per Wave (see Schedule below for Wave dates) will proceed to a Public Vote. Note: Short list determination is a game of chance and skill plays no part in determining a shortlisted nominated Registered Charity, however all Registered Charities are subject to and must meet the Assessment and Suitability Criteria as outlined in the next section below. Where the Assessment and Suitability Criteria is not met, or a Registered Charity is unable to receive a Prize/Donation, the Registered Charity will be deemed invalid. In the event of this occurring, the Promoter reserves the right to randomly select a new Registered Charity which will also be required the Assessment and Suitability Criteria.

    (2) Public Vote: Once shortlisted Registered Charities have been randomly selected and validated in accordance with Assessment and Suitability Criteria below, it will proceed to a Public Vote. Public Votes will take place on https://www.nespresso.com/au/en/care-for-you-fund during the Waves listed in the schedule below. Each voter should be an Australian or New Zealand Resident 18 years or older (“Voter”) and can vote by visiting https://www.nespresso.com/au/en/care-for-you-fund by entering their name, state and email address and casting one (1) vote. Voting is capped at 1 per/Voter per Wave.

    (3) Winner determination: Each Wave for 3 Waves (see Wave dates in schedule below), the one (1) Registered Charity with the most Votes will be deemed “a "Major Donation Prize Winner" and will be awarded with a “Major Donation Prize”. The following two (2) remaining Registered Charities will each receive a ‘Minor Donation Prize’. Note: In the event that there is a ‘tie’ of Public Votes between two (2) or more shortlisted Registered Charities, or if there is evidence of tampering of votes or otherwise, Promoter retains discretion to select the Major Donation Prize Winner and Minor Donation Prize Winner(s).

    (4) Unsuccessful entries will rollover into subsequent draws.

    Schedule Nomination Period Draw date/time Number of valid nominated Registered Charities shortlisted Public Voting Period Registered Charity Winners notified and announced
    Wave 1 05.03.24 (AEST) – 15.05.24 (AEST) 10am AEST 16/05/24 Three (3) 24.06.24 – 07.07.24 (AEST) 15.07.24
    Wave 2 05.03.24 (AEST)– 14.08.24 (AEST) 10am AEST 15/08/24 Three (3) 23.09.24 (AEST) – 06.10.24 (AEDT) 14.10.24
    Wave 3 05.03.24 (AEST) – 13.11.24 (AEDT) 10am AEDT 14/11/24 Three (3) 02.12.24 – 15.12.24 (AEDT) 13.01.25

    The ‘Winner’ of the Prize/Donation will be the Registered Charity.

  11. Assessment and Suitability Criteria:

    (1) Registered Charities must be registered under either:

    (2) Registered Charities must fit within one of the following categories:

    • Climate and nature
    • Community Development / Neighbourhood
    • Female empowerment
    • Food Action
    • Mental Health & Wellbeing
    • Sustainable production and consumption

    (3) Nespresso reserves the right to remove any charities which appear to:

    • Push a political or religious agenda.
    • Discriminate against a group/groups of people.
    • Misalign with the causes Nespresso already supports or Nespresso’s business model
    • Undertake any activities that could bring Nespresso into disrepute.

    (4) Registered Charities can win a maximum of one (1) Prize/Donation.

    (5) Registered Charities who are shortlisted will be contacted prior to the Public Vote to confirm that they wish to proceed as a Registered Charity in this Promotion.

    Where the above criteria is not met or a Registered Charity is unable to receive a Prize/Donation, the Registered Charity will be deemed invalid. In the event of this occurring, the Promoter reserves the right to randomly select a new Registered Charity which will also be subject to the Assessment and Suitability Criteria.

  12. Prize/Donation:
    Type No. Available Details Value
    Major Donation Prize Three (1) (one every Wave) The Major Donation Prize will consist of:
    • The Promoter will donate 1 x monetary prize of $15,000 transferred to the bank account (or awarded via cheque) to the Registered Charity.
    $15,000 AUD
    Minor Donation Prize Six (two every Wave) The Minor Donation Prize will consist of:
    • The Promoter will donate 1 x monetary prize of $5,000 transferred to the bank account (or awarded via cheque) to the Registered Charity.
    $5,000 AUD
  13. Value of Prize Pool: Up to $75,000.00 AUD
  14. Conditions of prize:

    As per conditions of entry. Prizes are not transferable.

    The beneficiary of the prize/donation will be the nominated Registered Charity, if approved. Donations will be made by the Promoter to the Registered Charity within 30 days of Winner Determination.

    Monetary Prizes: If money is offered as a prize, the prize may be awarded in a cheque form or by eftpos transfer to a nominated bank account. If the prize is to be delivered by eftpos, the winner will be required to advise the Promoter of their nominated bank account details for their prize money to be deposited. Eftpos transfers may take up to 30 days to process.

  15. Donation/Prize Winner Notification and Publication Details: All Major and Minor Donation Prize Winners will be notified by telephone or email by the following dates. The details of the Registered charity will also be published on https://www.nespresso.com/au/en/care-for-you-fund on the same date.
    • First Wave Winners - By 5pm AEST on 15 July 2024
    • Second Wave Winners - By 5pm AEDT on 14 October 2024
    • Third Wave Winners – By 5pm AEDT on 13 January 2025.
  16. Prize Claim Date: All prizes must be claimed by 5pm (AEDT/AEST) within 12 weeks of Donation/Prize Winner Notification and Publication by responding to the Winner Notification. If the Donation/Prize is not claimed by the Prize Claim Date, the Donation/Prize may be forfeited and the Promoter may determine an alternative winner(s).
  17. Unclaimed Prize Determination, Details and Prize Winner Notification and Publication Details: In the event that the prize is not claimed by the Prize Claim Date, or an entry is deemed invalid, or otherwise forfeited, the Promoter will conduct a re-draw from all remaining nominations received during the Nomination Period to distribute unclaimed prizes. The re-draw will take place at Tactics Marketing Support, Unit 19/8 Tilley Lane, Frenchs Forest NSW 2086 on the following dates/times. A Public Vote will not take place for the Unclaimed Prize Determination, however all Winners(s) drawn will need to meet the Assessment and Suitability Criteria as outlined above. The Winner(s) will be notified by telephone or email and their name will be published at https://www.nespresso.com/au/en/care-for-you-fund on the same date.
    • First Wave Winners - By 5pm AEST on Mon 7 October 2024
    • Second Wave Winners - By 5pm AEDT on Mon 6 January 2025
    • Third Wave Winners – By 5pm AEDT on Mon 7 April 2025

Conditions of Entry

  1. These Conditions of Entry are to be read in conjunction with the Schedule to Conditions of Entry. To the extent that there is any inconsistency between the Conditions of Entry and the Schedule to Conditions of Entry, the Schedule to Condition of Entry prevails.

  2. Information on how to enter & prizes form part of these terms & conditions. Any entry not complying with these Conditions of Entry and Schedule to Conditions of Entry is invalid.

  3. Standard entry restriction: Employees of the Promoter, the Promoter’s associated companies, the Promoter’s agencies associated with the Promotion and their immediate families are ineligible to enter.

  4. Promotional Period: The Promotion will take place during the Promotional Period. Any entry that occurs outside this period is invalid.

  5. Receipt of entries for electronic entries: Entries are deemed to be received at the time of receipt into the Promoter’s database. The Promoter is not responsible for incorrect, inaccurate, incomplete, late, lost or misdirected information caused by an entrant or occurring during transmission.

  6. Games of Chance: If more than one prize is offered for that draw, the prize with the highest value will be awarded first. If other prizes are available to be won in the Promotion, they will be awarded in descending value.

  7. Verification Requirements: The Promoter may require the entrant to provide proof of identity, age, and residency and that the entrant meets all entry requirements. Where the Promotion requires the purchase of a product(s), the Promoter may require any prize winner to produce the original purchase receipt/s for every entry they or their household made during the Promotion period in order to claim a prize. If an entry cannot be verified to the Promoter’s satisfaction, the entry will be invalid.

  8. Monetary Prizes: If money is offered as a prize, the prize may be awarded by way of cheque, EFTPOS card or transfer to a nominated bank account. If the prize is to be delivered by bank transfer, the winner will be required to advise the Promoter of their nominated bank account details for their prize money to be deposited.

  9. Tickets to an Event or an Experience: If tickets to an event or an experience are offered as a prize, the prize will be subject to the organiser’s terms. To the extent permitted at law, the Promoter is not liable for any cancellation or re-scheduling that may prevent prize fulfilment. The tickets to the event cannot be converted to cash nor replaced if lost, stolen or defaced. Tickets can only be used on the date(s) specified on the ticket.

  10. Trip Prize: If travel is offered as a prize, flights and accommodation are subject to availability at time of booking. Additional spending money, meals, taxes, valid passports, visas, transport to & from departure point additional transfers, insurance & all other ancillary costs not specifically stated in the Schedule to Conditions of Entry are the responsibility of the winner. It is a condition of accepting the prize that all components of the prize be taken during the trip and all persons taking the trip depart from & return to the winner's nearest capital city at the same time unless otherwise agreed by the Promoter.

  11. Vouchers: If a voucher is offered as a prize, the prize will be subject to the issuer’s terms of use and are valid until the voucher expiry date stated on the voucher itself. The card cannot be converted to cash nor replaced if lost, stolen or defaced.

  12. Vehicle: If a vehicle is offered as a prize, the vehicle includes registration, 3rd party insurance, a full tank of petrol and all on-road costs. Any additional costs including comprehensive insurance and additional optional extras are the responsibility of the winner.

  13. Standard Prize Restriction: All prizes unless stated to the contrary are not transferable & cannot be converted to cash.

  14. Prize Value: Prize value is correct at time of printing but no responsibility is accepted for any variation in the value of any prize.

  15. Prize Delivery: Prizes will only be delivered in Australia / New Zealand and each winner should allow 28 days from prize winner determination for delivery of their prize, or (if required) the date they advise the Promoter of their nominated Australian / New Zealand bank account details for their prize money to be deposited.

  16. If a prize winner or participant is under the age of 18 years of age: The prize will be awarded to the winner's parent/guardian on their behalf. The Promoter may require a winner under the age of 18 years to be accompanied by their parent or legal guardian throughout prize fulfilment.

  17. If the prize becomes unavailable: The Promoter may substitute a different prize item of equal or greater value in the event that any prize item is unavailable despite the Promoter’s reasonable endeavours to procure within Australia / New Zealand. This substitution may be subject to any approval process required by any relevant gaming or lotteries authority if the Promotion is a game of chance.

  18. Tampering: The Promoter may disqualify any individual entrant or group of entrants for tampering with the entry process. Tampering includes but is not limited to the utilisation of techniques designed to avoid payment of call costs or the making of multiple entries that are not associated with a separate eligible purchase, or submitting an entry which is not otherwise in accordance with these Conditions of Entry and Schedule to Conditions of Entry. Should the Promoter find evidence of tampering by an individual, in addition to declaring any or all entries made by that individual invalid, the Promoter may also preclude that entrant from participation in future promotions of the Promoter.

  19. Technical Malfunction: If for any reason this Promotion is not capable of running as planned, whether caused by computer virus, mobile phone failure, line drop out, bugs, tampering, unauthorised intervention, fraud, technical failures or any other cause beyond the reasonable control of the Promoter which corrupt or affect the administration, security, fairness or integrity of the Promotion, the Promoter may (subject to any written direction given by a relevant Regulatory Authority), cancel, terminate, modify or suspend the Promotion. The Promoter is not responsible for any problems or technical malfunction of any telephone, telephone or computer network, or lines, servers, or telephone or internet providers, traffic congestion on any phone or computer network, or any combination thereof, related to participation or sending or receiving of any communication or of any materials in this Promotion.

  20. Publicity: If a winner agrees to participate in follow-up interviews and publicity then the Promoter may use their name, image, photograph/s, film and sound recordings for publicity and promotion purposes, without compensation, and the Promoter will own copyright in any such images, photograph/s, film and sound recordings and in all material incorporating the same.

  21. Entry Content: The Promoter may adapt and use any entry content, for publicity and promotion purposes for an unlimited time throughout the world without compensation in any media, social media, advertising and/or promoting any goods or services of the Promoter.

  22. Copyright: It is a condition of participating in the Promotion that the entrant warrants that their entry is original and does not infringe the intellectual property of any third parties. The entrant assigns all rights, title and interest in their entry to the Promoter without compensation. The entrant further agrees not to object to the Promoters use of the entry material on the basis of any moral right. The Promoter may, if required request that an entrant complete any documentation necessary to give effect to this assignment of right, title and interest.

  23. Liability: To the extent permitted by law: (a) the Promoter’s only liability is as expressly stated in these terms and provisions in the Australian Consumer Law and Consumer Guarantees Act 1993 [NZ] that cannot be excluded, and all other guarantees, warranties and conditions are excluded; and (b) the Promoter will not be liable to you (whether in contract, tort or otherwise) for any consequential, special, incidental or indirect loss or damage including loss of profit or loss of opportunity..

  24. Consumer Guarantee: These terms and conditions do not exclude or limit the application of any statutory provision (including a provision of the Consumer Guarantees Act 1993 [NZ] or the Competition and Consumer Act 2010) where to do so would contravene that statute or cause any part of these terms and conditions to be void.

  25. Disruptive, abusive, unsuitable entries: The Promoter may determine all entries invalid and/or preclude participation by an entrant if an entrant disrupts, annoys, abuses, acts contrary to law or engages in fraudulent or misleading and deceptive conduct.

  26. Tax: Winners should obtain their own independent financial advice in relation to any tax liability that may arise as a result of their participation in the Promotion.

  27. Promoter’s Decisions: All decisions are at the discretion of the Promoter (acting reasonably) and are final. No correspondence will be entered into.

  28. Social Media: The Promotion is in no way sponsored, endorsed or administered by or associated with Facebook, Instagram or Twitter. Entrants completely release Facebook, Instagram or X (formerly known as Twitter) from any and all liability relating to the Promotion (this release is a requirement of the operators of Facebook, Instagram and X (formerly known as Twitter)).

  29. Privacy: Each entry becomes the property of the Promoter. All details will be held in accordance with the Nestlé Privacy Policy which can be accessed by visiting www.nestle.co.nz / www.nestle.com.au or calling 0800 830 840 (NZ) or 1800 025 361 (AU).

10% Off First App Order Promotion

Terms and conditions

Promotion Name

10% Off First App Order Promotion– Receive 10% off your first order on the Nespresso Mobile App (“The Promotion”).

Promoter

The Promoter is Nestlé Australia Ltd. ABN 77 000 011 316 trading as Nespresso Australia of Building D, 1 Homebush Bay Drive, Rhodes, NSW 2138.

Eligibility Criteria

This Offer is available to residents of Australia aged 18 years or over, who are new/existing Nespresso members with no previous Nespresso App orders (“Eligible Claimant”)

Promotional Period

The Promotion starts at 00:01 AEDT on 03/04/24 and closes at 11:59pm AEST on 01/09/24.

Participating Products

Nespresso Coffee Capsules, Nespresso coffee machines or accessories.

A Participating Product does not include:

a. Nespresso

Participating Retailers

Participating Retailer(s) are:

· The Nespresso mobile app.

For the avoidance of doubt, the following are not Participting Retailers:

· Nespresso Boutique;

· The Nespresso Club on 1800 623 033;

· The Nespresso Website at www.nespresso.com/au/en; or

· Other retailers which stock Nespresso products.

Offer

Receive 10% off your first order on the Nespresso Mobile App.

Use promo code ‘APP10’ at checkout.

Claim Method

To claim, Eligible Claimants must:

(i) Purchase a Participating Product(s) from a Participating Retailer during the Promotional Period;

(ii) Use promotional code ‘APP10’ at checkout.

Claim Conditions

This offer is subject to stock availability within the applicable channel.

If stocks run out or are unavailable, Nespresso reserves the right in its sole discretion to end the promotion.

Maximum Claims Permitted

Offer can only be redeemed once.

Delivery

For more information on delivery see: https://www.nespresso.com/au/en/delivery-and-shipping-information

Other Conditions

1. The Offer is available to Australian residents aged 18 years and over who provide an Australian postal address and comply with these Terms of Offer. Employees of Nestlé Australia Ltd, any company associated with Nespresso, any company acting as a service provider for Nespresso and the employee’s immediate families are ineligible to claim this offer.

2. Use with other offers: This Offer is not available in conjunction with any other Nespresso promotion, offer or discount.

3. Verification: Nespresso reserves the right to verify the validity of all claims and reserves the right to disqualify any individual claimant or group of claimants for tampering with the claim process. Proof of purchase documentation (in the form of a purchase receipt) must clearly show the Participating Retailer, the Participating Product, the price paid and the date of the purchase. The serial number of the machine must also be provided to Nespresso. Claim details that are ineligible or incomplete will be considered void.

4. Privacy: Nespresso collects claimants’ personal information in order to conduct the Offer. All personal details are kept in accordance with the Nespresso Privacy Policy. Visit www.nespresso.com/au/en/legal to access the Nespresso Privacy Policy.

5. Receipt of claims: Claims are deemed to be received at the time of receipt into the Promoter’s database. The Promoter is not responsible for incorrect, inaccurate, incomplete, late, lost or misdirected information caused by an entrant or occurring during transmission.

6. Not transferable: All Offers unless stated to the contrary are not transferable & cannot be converted to cash.

7. Australian Consumer Law: These terms and conditions do not exclude or limit the application of any statutory provision (including a provision of the Competition and Consumer Act 2010) where to do so would contravene that statute or cause any part of these terms and conditions to be void.

8. Tampering: The Promoter reserves the right to disqualify any individual claimant or group of claimants for tampering with the claim process. Tampering includes but is not limited to the utilisation of techniques designed to make multiple claims that are not associated with a separate eligible purchase, or submitting a claim which is not otherwise in accordance with these terms.

9. Technical Malfunction: If for any reason this Promotion is not capable of running as planned, whether caused by computer virus, mobile phone failure, line drop out, bugs, tampering, unauthorised intervention, fraud, technical failures or any other cause beyond the control of the Promoter which corrupt or affect the administration, security, fairness or integrity of the Promotion, the Promoter reserves the right in its sole discretion to modify the Promotion.

WIN A TRIP TO LOS ANGELES WITH NESPRESSO Winner

  • Lee-Warner NSW 2336

Nespresso Welcome Offer

Terms and conditions

The Welcome Offer is available on the Club Member’s first, second or third coffee order only. 

Club Members can only redeem the Welcome Offer once per Club Member account number. Free standard delivery is included with all orders containing the purchase of any Vertuo or Original Welcome Offer packs which includes a Welcome Offer Gift. 

Welcome Offer coffee selections and gifts are subject to stock availability. 

Choice of one complimentary accessory gift available with the Original 100 Capsules Welcome Offers or Vertuo 100 Capsules Welcome Offers. 

Capsule dispensers are supplied without capsules. 

Selection of complimentary accessories will be determined by Nespresso.