Trial Pre-loved Coffee Machines by Nespresso™ SG

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HOW DOES THE ‘PRE:LOVED’ HOME TRIAL WORK?​​

Simply purchase a 50-capsule assortment and we will deliver a PRE:LOVED coffee machine to your doorstep, at no additional cost. Once the trial is up after 30 days, we will arrange a collection for the trial machine and it’s entirely your choice whether you would like to purchase a brand new machine to continue your Nespresso experience.


PRE:LOVED coffee machines go through a rigorous cleaning and inspection process at our facilities in Singapore, before arriving at your home.​​

THANK YOU FOR BEING A NESPRESSO CUSTOMER

It looks like you have shopped with us previously.​
This programme is only eligible for new Nespresso customers.​

NEXT, PROCEED TO STEP 2 TO SELECT YOUR MACHINE

Select either the Vertuo Pop or Original Inissia machine that best suits your coffee drinking habits.​

Step 1: Interested? Join us now to begin!

Register

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*Only new Nespresso customers are eligible for this program.

STEP 2: DISCOVER THE MACHINE FOR YOU

From large, satisfying mugs of latte, to an elegant classic espresso,​ there's a coffee machine to match every coffee personality.​


Choose a Nespresso machine that best suits how you like your coffee
and select from our recommended coffee assortment packs after. ​


*The colour of the machine will be assigned randomly based on its availability.​

  • 360° View

    VERTUO

    Vertuo Pop Bundle

    The Full Range of Coffee Styles

    Perfect if you enjoy a wide variety of coffee styles​

    Ristretto

    Ristretto(25ml)

    Espresso

    Espresso(40ml)

    Double Espresso

    Double Espresso(80ml)

    Gran Lungo

    Gran Lungo(150ml)

    Mug

    Mug(230ml)

    Cappuccino

    Cappuccino

    Latte Macchiato

    Latte

    One touch automatic coffee preparation with barcode recognition technology

  • 360° View

    ORIGINAL

    Inissia Bundle

    The Classic Espresso Experience

    Perfect if you enjoy a short classic Espresso moment​

    Espresso

    Espresso(40ml)

    Lungo

    Lungo(110ml)

    Cappuccino

    Cappuccino

    Latte Macchiato

    Latte

    One touch coffee preparation via manual beverage selection

STEP 3: SELECT AN ASSORTMENT PACK

*Machine will be added to cart automatically after selection of assortment pack.

  • DISCOVERY 50 CAPSULES ASSORTMENT

    Assortment includes Altissio x10, Double Espresso Scuro x10, Fortado x10, Stormio x10 and Roasted Hazelnut x10

    ADD TO BASKET
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    DARK ROAST MUG 50 CAPSULES ASSORTMENT

    Assortment includes Intenso x10, Stormio x10, Odacio x10, Bianco Forte x10 and Mexico x10

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  • BEST SELLER 50 CAPSULES ASSORTMENT

    Assortment includes Napoli x10, Ristretto x10, Arpeggio x10, Stockholm Lungo x10 and India x10

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    PERFECT WITH MILK 50 CAPSULES ASSORTMENT

    Assortment includes Ristretto x10, Inspirazione Venezia x10, Corto x10, Scuro x10 and Caramello x10

    ADD TO BASKET
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WHAT DO I GET WITH PRE:LOVED?​​

You will receive a refurbished coffee machine that has been thoroughly cleaned and inspected by our experts.​


Each coffee machine is brought to its original status from an aesthetical, functional, mechanical and electrical point of view, ensuring the optimal parameters of coffee extraction and coffee quality.​​


This machine is delivered to your doorstep, at no charge, ready for to be your coffee companion for the next 30 days! At the end of the 30-days, you can call our Coffee Specialist to either return the machine or purchase a new one for continued coffee enjoyment.​​

ADDITIONAL INFORMATION

What is the Nespresso Trial Machine program and why are we doing this?

We are delighted to introduce the Nespresso trial machine program, offering coffee lovers like yourself the opportunity to indulge in our wide range of coffees and discover the convenience of our machine right in the comfort of your own home, before committing to a purchase.

We understand that choosing a coffee machine for your home can be a big decision and it might even take a couple of days, or even weeks to embrace the full coffee experience. Enjoy a peace of mind knowing that if the machine did not meet your expectations, we will pick it up from your home with no questions asked.

Furthermore, as part of our dedication to sustainability, our Nespresso trial machine program looks to give refurbished machines a new life, allowing us to share the joy of coffee to more people while reducing waste and carbon footprint. All machines under the Nespresso trial machine program are PRE:LOVED Nespresso machines that have been refurbished, carefully inspected, cleaned, and tested.

How can I participate in the Nespresso Trial Machine program?

Step 1
Simply purchase a 50-capsule assortment (Original/Vertuo) for you to be eligible for the Nespresso Trial Machine program.

Step 2
Nespresso will deliver your chosen coffee and your trial Nespresso machine directly to your doorstep, at your convenience for free. The PRE:LOVED machine will be yours to trial for a period of 30 calendar days.

*All trial machines under this program are PRE:LOVED Nespresso machines that have been refurbished, carefully inspected, cleaned, and repaired.

Step 3
Our coffee specialist will contact you by phone on the third week of your Nespresso trial machine program, where you will be given the option to purchase a brand-new Nespresso machine of your choice if you enjoyed your experience. Should you choose to proceed with purchase, a brand-new machine will be seamlessly delivered to your home, replacing the trial machine.

However, if you find that the trial machine did not meet your expectations, there is absolutely no obligations to make a purchase. We will arrange for a collection for the PRE:LOVED Nespresso machine with no questions asked.

Am I able to select my preferred model and color from the Nespresso Trial Machine program?

You will not be able to select the colour of the PRE:LOVED Nespresso machine from this program. However, you will be able to select a machine model and colour of your choice should you choose to purchase a machine at the end of the 30 days trial period.

How long is the Nespresso Trial Machine Program period?

The trial is offered for 30 calendar days.

What if I lose or damage the PRE:LOVED Nespresso machine?

As per the terms and conditions, you will be liable for up to $339 in the event of loss or damage of the machine. Kindly refer to the terms and conditions.

I love the PRE:LOVED Nespresso machine. Can I purchase it?

This program is about taking circularity to the next level through meticulous care to allow machines that have been loved to be repurposed to allow more coffee lovers to try our coffee. Therefore, the PRE:LOVED Nespresso machine is not available for purchase. However, you will be given the option to purchase a brand new Nespresso machine of your choice at the end of the 30 days trial period.

Are the PRE:LOVED Nespresso machines clean?

Your safety and experience are of utmost importance to us. Each PRE:LOVED machine undergoes careful review, cleaning, and maintenance by trained Nespresso technicians, adhering to stringent quality standards. This ensures that every machine that we send out are ready to brew the perfect cup of coffee.

What if I would like to purchase more or different coffee than what is available under the 50 capsule assortment pack?

Feel free to call our Customer Relations center at 800 852 3525 or engage in a live chat on Nespresso.com, and we will be glad to assist you in placing an order.

Where can I sign up for the Nespresso trial machine program?

You can sign up for the Nespresso Trial machine program online on Nespresso.com, at our Nespresso boutiques or via our Customer Relations call center 800 852 3525.

What are PRE:LOVED Nespresso machines and where did they come from?

A PRE:LOVED machine is a Nespresso machine that has been returned to Nespresso from customers after a machine upgrade or are machines that were used previously at our events, and has been given a second life. After being returned to Nespresso, these machines are carefully assessed to see if they can be refurbished. If the machine can be refurbished, it will be carefully inspected, cleaned, maintained & tested.

What should I do if I encounter issues with the PRE:LOVED machine?

Every machine is stringently tested to ensure it is fit for use and brews the perfect Nespresso coffee. Should you, however, experience any difficulties, please contact our Customer Relations center at 800 852 3525 or engage in a live chat on Nespresso.com and we will be glad to assist you.

How many times can I participate in the Nespresso Trial Machine program?

Only New Customers who have not registered with us or have a prior account with us. Each delivery address as stated in the New Member’s registration details is allowed to participate only once in this program i.e., each household and the relevant New Member may only participate once in this program, even if there are other unregistered people in the household who subsequently register.

Is it possible to trial more than 1 type of machine during the Nespresso Trial Machine program period?

No. Each user is only entitled to one trial machine and currently available options are limited to Vertuo Pop and Inissia. However, if you are interested in the other machines, you may visit our Boutique for a demo, contact our Customer Relations center at 800 852 3525 or engage in a live chat on Nespresso.com and we will be glad to assist you.

Why did I receive the Vertuo Pop when I checked out Original and Vertuo capsules.

If you select the Original 50-capsule assortment, an Original Inissia coffee machine will be dispatched to you. Similarly, if you select a Vertuo 50-capsule assortment, a Vertuo Pop coffee machine will be sent to you.

In the scenario where both Original and Vertuo 50-capsule assortments are selected during checkout, the trial machine provided will be the Vertuo Pop as each user is entitled to 1 trial machine only.