Cookie Notice

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This cookie notice applies to all Nespresso websites and mobile applications (“Nespresso Platforms”).

When we use cookies or any tracking technology on a Nespresso Platform, we will ask you to consent to this when you first visit the Nespresso Platform via a pop up banner. If you click to continue the use of the Nespresso Platform, you are consenting to the use of cookies and tracking technology on such Nespresso Platform. You can however change your cookie settings at any time. If you opt out of or disable the use of cookies, this may adversely impact your user experience on the Nespresso Platform.

When using a mobile device to connect to the internet, you should also refer to the privacy notice of the specific application you are using to understand its specific data collection practices.

  1. What are Cookies?

    Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. They are used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the website.

    We use the term "cookies" throughout this notice to also cover all similar technologies, such as web beacons SDK, log files, pixel tags.

  2. What types of cookies are used on Nespresso Platforms?

    You may see what cookies are used on this website by clicking here.

    We use the following types of cookies on Nespresso Platform:

    Cookie categories Lifespan

    a. Site functionality cookies

    These cookies allow you to navigate the site and use our features, such as registration, logging in and product favourites. If you disable these cookies certain parts of the website will not function for you, for example, adding items to your basket, proceeding to checkout.

    As long as necessary

    b. Site analytics cookies

    These cookies allow us to measure and analyse how you use our websites, apps and mobile platforms, to improve both its functionality and your experience.

    90 days

    c. Customer preference cookies

    When you are browsing on our sites, these cookies will remember your preferences (like your language or location), and other information you choose to provide to us, so we can help tailor your experience and make it more relevant and personal to you.

    90 days

    d. Advertising or targeting cookies

    These cookies are used to deliver ads relevant to you. They also limit the number of times that you see an ad and help us measure the effectiveness of our marketing campaigns. We may also use the information obtained via these cookies to serve you with advertising that may be of interest to you based on your past online behaviour. We may share this information with other parties, including our partners.

    90 days

    e. Social media cookies

    These cookies are used when you share information using a social media sharing button on a Nespresso Platform. The social network will record that you have done this. This information may be linked to targeting/advertising activities.

    90 days

  3. Examples of cookies used on the Nespresso Platform

    Cookie used/type and category Purpose Does this cookie collect my personal data? Details

    Performance Cookies

    Type: Analytics

    Category: Persistent Session Third party

    Help us understand how visitors interact with our Website by providing information about the areas visited, time spent and any issues encountered, such as error messages. This helps us improve the performance of our websites.

    No, they do not identify you as an individual. All data is collected and aggregated anonymously.

    Google Analytics


    Social Sharing Cookies(sometimes called “Third Party” cookies, or “Social Widgets”)

    Type: Social Media/Sharing

    Category: Third Party

    Social sharing offered on the Website is run by third parties. These third parties may drop cookies on your computer when you use social sharing features on the Website, or if you are already logged into them. These cookies help improve your experience on the Website.

    They allow you to share comments/ratings/pages/bookmarks and help to provide access to social networks and social online tools more easily.

    These cookies may collect personal information that you have voluntarily disclosed, such as your username.




    Type: Cross Site Tracking

    Category: Persistent Session Third party

    These cookies are used to deliver content via targeted advertising that is relevant to you and your interests or to limit the number of times you see a particular advertisement.

    These cookies also help us measure the effectiveness of advertising campaigns on Nestlé and Non-Nestlé websites. We may share this information with other parties, including our agencies.

    Most Targeting/Advertising cookies track consumers via their IP address.

    In some countries IP addresses are classified as personal data.



    Type: Flash Cookies

    Category: Persistent Third Party

    Flash cookies may store your preferences such as volume control or high game score, or display content based upon what you view on the Website in order to personalize your visit. Our third party partners provide certain features on the Website such as promotions, and games and use Flash Cookies to collect and store your information.

    These cookies may collect anonymous and personal information.

    To learn how to manage privacy and storage settings for Flash Cookies please click here

  4. Manage your cookie preferences

    You may access and change your cookie preferences at any time by clicking here.

  5. Notice Update

    We reserve the right to make any changes and corrections to this Notice. Please refer to this page from time to time to review these and new additional information. We will place updates on Nespresso Platform and, where appropriate, we will notify of any changes by email.

  6. Privacy Policy

    For further information about how your data is used (including controller details), please see our Privacy Policy.

    This Cookie Notice was last updated on 22 February 2022.