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Services

To meet your specific business needs, Nespresso offers you a complete range of dedicated services. The expertise of the trained Nespresso Coffee Specialists is always at your disposal.

  • Dedicated customer services

    Our Coffee Specialists are always ready to offer personalized advice about our coffees, machines, accessories or services.
  • Capsule delivery within 48 hours

    Order your Nespresso capsules over the phone or online and you will receive them within two working days.
  • Responsive customer help line

    Nespresso Coffee Specialists are only a phone call away. Whether you need guidance on the correct use of your machine or help with a technical issue, they are there to help.
  • Complete machine care

    Nespresso can provide complete on site maintenance to ensure that your Nespresso machines always deliver the best possible coffee.

  • Service guarantee

    As a Nespresso customer, you benefit from a standard machine warranty, and a 3 month guarantee on any maintenance work carried out.
  • Contact us by

  • Phone

    • 800 566 0571
    • 8:30am-9:00pm EST / 5:30am – 6:00pm PST
      7 days a week
    • * Freephone
  • Email Send an email
    • Mail  Nespresso Club
    • Nespresso USA Inc.
      111 W. 33rd St., 5th Floor
      New York, NY 10120
  • Fax

    • 866 280 8673
    • 8:30am-9:00pm EST / 5:30am – 6:00pm PST
      7 days a week