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Services | Nespresso Pro USA | NesEntity_US
A world of services
Benefit from our range of services
designed for professionals
A question about our Business Solutions? Contact us 
Order
Coffee Specialists are available to advise you on your coffee selection and to ensure
easy ordering and convenient delivery, tailored to your needs.
Web
Discover the entire Nespresso universe and place your orders easily, 24/7
Order now
EasyOrder
Save time by scheduling reccurring orders of your Nespresso coffees
Learn more
Phone
An expert available to help you*
Contact Us
8:30am-9:00pm EST /
5:30am – 6:00pm PST
7 days a week
800 566 0571
Free number
EasyOrder
Feel serenity with our EasyOrder service: you schedule your next orders of Nespresso coffees and we deliver them automatically at the address and frequency of your choice.
- Automatic shipment: receive your order at the frequency of your choice*
- No commitment: modify or cancel your EasyOrder at anytime up to the day of shipment*
- Easy to manage: manage your order 24/7 online or at 800 566 0571
*For Customers with Operating Machine(s), as per your contractual conditions, you can create a new EasyOrder, fully modify or cancel an existing one by calling us on 800 566 0571. Specific restrictions are indeed applied to the online modification of the frequency of your EasyOrder, of the month of the next shipment date and on the amount of capsules ordered.
Delivery
Order your coffees by phone or online, and receive them within two working days.
After-Sales
Our technical specialists are available to help you using your machine,
and if needed, to give you an immediate diagnosis over the phone*.
assistance videos
Let us guide you through our videos
Watch the videos
machine care
once a year, we provide a complete on site maintenance, on demand**
48h intervention
our technicians can provide on site assistance within 2 working days**
machine loan
substitute machine during servicing**
* 800 566 0571
Free number
8:30am-9:00pm EST / 5:30am – 6:00pm PST
7 days a week
**Those services may be charged, please contact your commercial agent for further information.
Recycling
Nespresso commits to become actor of a sustainable coffee economy,
from coffee production to capsules recycling.
Since its creation, Nespresso made the choice of aluminium,
because it is the ideal material to protect the aromas of its coffees.
Moreover, it presents the advantage of being 100% recyclable.
sustainability
Discover the engagements of Nespresso
Discover
Other Services
Nespresso offers a complete range of dedicated services for you to savor your Coffee
in the best conditions, even during your events: open days, seminars, conferences...
set up
Installation and demonstration of your new machine*
water analysis
Provision of filters to optimize your water quality*
*Those services may be charged, please contact your commercial agent for further information.