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Services | Nespresso Pro USA | NesEntity_US

capsule

A world of services

Benefit from our range of services
designed for professionals

A question about our Business Solutions? Contact us

Order

Coffee Specialists are available 24/7 to advise you on your coffee selection and to ensure
easy ordering and convenient delivery, tailored to your needs.

  • Web

    Discover the entire Nespresso universe and place your orders easily, 24/7

    Order now
  • EasyOrder

    Save time by scheduling reccurring orders of your Nespresso coffees

    Learn more
  • 24/7

    An expert available to help you*

    Contact Us

800 566 0571
Free number. 24/7.

EasyOrder

Feel serenity with our EasyOrder service: you schedule your next orders of Nespresso coffees and we deliver them automatically at the address and frequency of your choice.

  • Free delivery: upon signing up, benefit from free delivery for 50$+ orders
  • Automatic shipment: receive your order at the frequency of your choice*
  • No commitment: modify or cancel your EasyOrder at anytime up to the day of shipment*
  • Easy to manage: manage your order 24/7 online or at 800 566 0571
Learn more

*For Customers with Operating Machine(s), as per your contractual conditions, you can create a new EasyOrder, fully modify or cancel an existing one by calling us on 800 566 0571. Specific restrictions are indeed applied to the online modification of the frequency of your EasyOrder, of the month of the next shipment date and on the amount of capsules ordered.

Delivery

Order your coffees by phone or online, and receive them within two working days.

After-Sales

A question about your machine? Contact us

Our technical specialists are available to help you using your machine,
and if needed, to give you an immediate diagnosis over the phone*.

  • assistance videos

    Let us guide you through our videos

    Watch the videos
  • machine care

    once a year, we provide a complete on site maintenance, on demand**
  • 48h intervention

    our technicians can provide on site assistance within 2 working days**
  • machine loan

    substitute machine during servicing**

* 800 566 0571
Free number. 24/7.
**Those services may be charged, please contact your commercial agent for further information.

Recycling

Nespresso commits to become actor of a sustainable coffee economy,
from coffee production to capsules recycling.

Since its creation, Nespresso made the choice of aluminium,
because it is the ideal material to protect the aromas of its coffees.
Moreover, it presents the advantage of being 100% recyclable.

  • sustainability

    Discover the engagements of Nespresso

    Discover

Other Services

Nespresso offers a complete range of dedicated services for you to savor your Grand Cru
in the best conditions, even during your events: open days, seminars, conferences...

  • set up

    Installation and demonstration of your new machine*
  • water analysis

    Provision of filters to optimize your water quality*
  • borrow a machine

    we are happy to loan you an extra machine for special events*

*Those services may be charged, please contact your commercial agent for further information.