Legal Notice

The legislation in force, as well as our business ethics, require that any subsequent communication shall be made with your consent. SC Nestlé Romania S.R.L., registered with ANSPDCP based on notification no. 2168, headquartered in Str. George Constantinescu, no. 3, sc. A, et. 7, Sector 2, Bucharest, processes the personal data provided by you through this form through the agencies designated for this purpose. Your data will be used in the future for advertising, marketing and advertising purposes, in accordance with Nestlé's Privacy Policy (click here for more details). Your personal data will not be disclosed to third parties, but may be stored abroad on the central servers of various Nestlé Group companies in different countries, such as the United Kingdom and the United States. Nestlé will take all necessary measures to protect your personal data both during transit and at the destination.

In the future, the data collected from this form allow us to keep you up to date with our activity and bring you the opportunity to participate to the promotions and loyalty programs that Nestlé Romania S.R.L. organizes them exclusively for its consumers.

According to Law no. 677/2001 you benefit from the rights of access and intervention on data and the right not to be subject to an individual decision. You can object to the processing of personal data concerning you and request the deletion of your data. To exercise these rights you may address a written, dated and signed application to S.C. Nestlé Romania S.R.L., Str. George Constantinescu, nr 3, sc A, et 7, Sector 2, Bucharest, Romania, to the Consumer Service or to Infoline 0 800 008 300 (free telephone line, callable from any national fixed and mobile network), from Monday to Friday, between 08: 00-18: 00, except public holidays. You also have the right to go to court.

NESTLE ROMANIA S.R.L.
Registered office: Str. George Constantinescu, no 3, scara A, etaj 7, Sector 2, Bucharest
Postcode: 020339
Trade Register: J40/10813/2010
Tax Reference Number (CUI): 8184502
Tax Identification Number (CIF): RO8184502
Share capital: RON 132,906,800
Phone: 0800 008 500
E-mail: Nespressopro.Romania@Nespresso.com

These General Terms and Conditions of Sale establish the basis on which Nestle România S.R.L., the Nespresso division ("Nespresso") sells products through our website ("General Conditions of Sale").

Within the below General Conditions of Sale, the terms "we", "our", "us" and "Nespresso" shall refer to Nestle România S.R.L., our affiliates, subsidiaries, assignees, heirs, licensors, licensees and/or our employees, whereas “you” shall refer to you.

These terms shall also apply to your use of our website, including our Terms of Use which can be read here. The information note on the processing of personal data shall apply to all personal data communicated/submitted through our website. Learn more here. The Cookie Policy applies to the use of cookies and similar technologies on our website. Learn more here. Separate terms shall also apply to competitions, sales promotions and other functions that may be available on our website at times.

In case of any doubts or if you want to talk about the General Conditions of Sale or about anything you may buy through our website, please go to the "How to Contact Us" Section below.

You may print a copy of these General Conditions of Sale, if necessary.

1. APPLICABILITY OF THE GENERAL CONDITIONS OF SALE

1.1 These General Conditions of Sale shall govern the sales of products by Nespresso through our website and/or by phone through the Customer Relations Centre ("CRC"). By placing an order to buy products from us through our website and/ or by phone through CRC, you accept and agree to comply with these General Conditions of Sale, without reservation. Please read them carefully.

1.2 To purchase products through our website or through the Nespresso mobile application or by phone through CRC, you must be at least 18 years old.

1.3 When you place an order through our website or by phone through CRC, and our payment processor has approved your payment details, we will confirm the order receipt by sending a confirmation to your email address. The order receipt notification is for information purposes and does not constitute an acceptance of the order. You must be at least 18 years old and own a Nespresso Professional coffee machine.

When we ship the Nespresso products, we will send a confirmation to your email address, which will represent our acceptance of your order, creating a legally binding sales contract between you and Nespresso, subject to and in accordance with these General Conditions of Sale ("the Contract").

If we do not accept your order for any reason, we will send you a message to your email address or we will contact you by phone. Your order will be cancelled, any payment will be refunded, and no Contract will exist between you and Nespresso.

Any voucher/discount that you can benefit from in the context of any promotional campaign can be used only once, in accordance with the terms and conditions of that campaign. Participants undertake not to use the discounts/vouchers/promotional codes that are part of the respective campaign for purposes contrary to the interests of Nespresso or other participants, and not to access/use these benefits in bad faith or in ways other than those permitted by Nespresso according to the terms and conditions. It will be interpreted as an attempt of fraud, including the abusive/malicious/bad faith or erroneous use of any promotional codes/vouchers/discounts applied as a result of technical errors in the electronic programs used by Nespresso. Any benefits gained by participants/members in this manner (due to technical errors) will be considered undeserved, and it will be necessary to refund/return/cancel/invalidate them. If it is found that a participant/member has unjustifiably benefited from discounts/vouchers/promotional codes, etc., and/or is suspected of fraud, Nespresso reserves the right to (i) request clarifications and any relevant documents, (ii) invalidate all non-compliant entries/orders with which the participant has entered the Campaign, (iii) invalidate the additional discounts that the participant has unjustifiably benefited from. Nespresso reserves the right to invalidate entries and/or orders placed or being placed and not to deliver products to those participants/members who directly or indirectly attempt to unjustifiably benefit from the discounts/vouchers/promotional codes that are part of any Campaign.

1.4 Nespresso reserves its right to amend these General Conditions of Sale at any time, by publishing a new version online.

1.5 Information on waste electrical and electronic equipment

The price of the Nespresso electrical and electronic equipment includes the cost for collection, treatment, and disposal under environmental protection conditions for waste electrical and electronic equipment (WEEE), in accordance with the law in force. For all household appliances, the displayed price shall include the Green Stamp in the amount of 4 RON + VAT.

Users of electrical and electronic equipment (EEE) have the obligation to collect the WEEE separately and not to dispose of it along with the unsorted municipal waste, having in view the WEEE’s potential harmful effects on the environment and on human health, caused by the hazardous substances present in the EEE. Users of electrical and electronic equipment (EEE) have the obligation to be directly responsible for the appropriate collection of waste and for upholding the principle of extended traceability of the manufacturer/importer of EEEs, in view of securing a sustainable environment for the appropriate collection of WEEEs at the end of the optimum operating period. The use of the EEEs upon changing the physical status into WEEEs belongs to the user in whole; thus, in accordance with the civic principles, Nespresso informs and supports its users through the online platform, where they can learn more about the specific traceability of a WEEE.

The WEEEs shall be collected by the public WEEE collection service organized by the public authorities at fixed collection centres, mobile collection points or by periodic collection, with designated operators, as well as by collection centres organized by economic operators authorized for WEEE collection.

Also, Nespresso applies the policy for WEEE receipt in a “one to one” system, under the law in force. Thus, when you purchase a new EEE from Nespresso, at your request, we will collect the WEEE free of charge, under the same conditions as the conditions for delivery of the new product, if the equipment is of equivalent type and has fulfilled the same functions as the newly-supplied equipment. Nespresso may also refuse to collect a WEEE which, as a result of a contamination, poses risks to the personnel’s health and safety; in this context, the end user shall be directly responsible to ensure appropriate traceability towards a specific facility for treatment/ disposal of the contaminant hazard.

The symbol indicating the fact that the traded EEEs are subject to separate collection is a crossed-out wheeled bin, a symbol which is printed visibly, legibly, and indelibly (in a lasting manner) on the EEE or on the packaging, on the instructions for use, and on the EEE's warranty certificate.

2. ORDERS

2.1. The descriptions, prices, availability, and other details of our products shall be as presented on our website at the time you place your order, always subject to the below provisions.

2.2 We make every effort to ensure that the descriptions, prices, availability, and other details of our products, published on the website , are as accurate and as updated as possible, but the Nespresso website and mobile application are dynamic environments, and inaccuracies and errors may occur at times; thus, we will have to run some checks when we receive your order. We will contact you by phone or we will send you a message to your email address if the details are different from those indicated in your order, and we will agree on the new details with you.

2.3 All prices are displayed with VAT excluded. Our delivery charges are payable in accordance with the details indicated under Section 3 "Delivery".

2.4 Nespresso may amend the prices and other sales details on our website and/or from the Nespresso mobile application, including these General Conditions of Sale, at any time, and we may notify you in advance, but we have no obligation to do so. However, we shall not apply the new prices, details, or General Conditions of Sale to any orders that we have already accepted based on a Contract.

2.5 You undertake to provide all the details related to your order accurately and honestly, and also to inform Nespresso on any change of address or of any other personal data. Unless you do so, we may not accept your order or delay delivery of the products, or we may need to terminate the Contract. We shall not be liable for any shipment or performance error resulting from your failure to comply with the obligation to provide accurate information.

2.6 You may place the orders as follows:

a. By phone at: 0 800 008 500
b. Online: www.Nespresso.com/pro/ro/en, or the mobile version m.Nespresso.com/pro/ro/en/

2.7 Nespresso delivers the products on the territory of Romania, within the limit pf the available stocks.

2.8 Nespresso reserves its right to refuse orders.

3. DELIVERY

3.1 We will deliver the products to the address you communicated for delivery upon placing the order. We will always try to deliver the products within our estimated delivery terms, but the actual delivery terms are sometimes beyond our control. Thus, any dates that we provide for delivery are merely an approximation. Please treat them as such. We cannot be held liable for any loss caused by delays.

3.2 Nespresso shall ensure the appropriate packaging of the order and shall provide for the submission of the accompanying documents. You shall become the owner of the products you ordered upon their delivery at the indicated delivery address, on the condition that your payment was authorized and validated. In any case, once the products are delivered to your delivery address, they shall become your responsibility, and Nespresso shall have no liability starting from that time. Upon receipt of the parcel, you assume full liability regarding the order and the documentary evidence accompanying the order.

3.3 Without prejudice to your order, based on the below Return Policy, if your payment is not accepted/ validated, but you received the products, you are under the obligation to pay them or to return them in accordance with our reasonable instructions, at your expense, without any wear and tear marks or any other damages.

3.4 Standard Delivery:

If you place the order before 3:00 PM on a business day, it shall be delivered to you at the indicated address within 2 business days. In exceptional cases, e.g., adverse weather conditions, delivery to areas that are difficult to access, or during very busy periods of the year (Black Friday, Christmas etc.), the delivery may be delayed.

The standard delivery cost is RON 15.

3.5 Free delivery is provided for online orders or by phone, which include a Nespresso coffee machine or whose value is at least RON 420 or the amount of 200 capsules.

Out of regard for you, we apply the highest quality and safety standards, to deliver the orders as soon as possible. However, small delays in delivery may occur. We appreciate your patience.

4. PRODUCT CHECK

4.1 Upon receiving the products ordered, you shall have the responsibility to make sure that the delivered products correspond to your expectations in terms of quality and quantity. In case any faults or inconsistencies, please inform the Nespresso Customer Relations Department by calling 0 800 008 500 (toll-free from any network) or by email at Nespressopro.Romania@Nespresso.com within two business days from the date of the non-compliant receipt, also having the responsibility to keep and to provide all signed related invoices and delivery notices, as well as the damaged products. In such cases, Nespresso shall provide identical products in exchange or shall return the paid amount in whole, if requested.

5. RETURN POLICY

5.1According to Emergency Order no 34/2014 on consumer rights in contracts entered with professionals, you have the right to return the products ordered online or by phone, without any explanations, within 14 days of receiving them. The return shall be at your expense, by courier, and the address for returns is FM ROMANIA SRL: Str. Bradului, nr. 57, sat Dragomiresti Deal, comuna Dragomiresti Vale. Ilfov county, postcode 077096, phone 0800 008 500, email Nespressopro.Romania@Nespresso.com.

5.2 The returned product must be in the same condition in which it was delivered and accompanied by the corresponding invoice. Products with physical changes, marks of excessive use and/ or unauthorized interventions etc. shall not be accepted for return. Coffee and other food products purchased remotely shall not be accepted for return if the products are de-sealed, due to health protection or sanitation reasons. The customer shall only be liable for the reductions of product value resulting from handling, other than those needed to determine the nature, qualities and operation of the products. Lack of the original packaging may cause damaging of the products upon return. If these conditions are met, Nespresso shall refund the value of the delivered products strictly on the basis of the conditions mentioned above, within a maximum of 14 days from the date on which we are informed of your decision to withdraw from this contract. We shall proceed to refund the amount using the same payment method as the one used for the initial transaction, unless you made the payment in cash at the courier (in which case you will be contacted in view of communicating your bank details, so that we may refund the amount into your bank account); in any case, you shall not be charged any fees as a result of such refund. In case of orders paid by card, the return shall be made exclusively to in the account of the card from which the payment was made. The shipping expenses for the returned products shall be covered by you.

5.3 If you decide to return the products purchased online, please follow the steps of the return process within a maximum of 14 days, calculated from the date on which you took physical possession of the products. To exercise your right of withdrawal, you must inform us regarding your decision to withdraw from this contract, using an unequivocal statement - for this purpose you may use the template of the withdrawal form sent by the Nespresso representatives; however, its use is not mandatory, and you may use other modalities, as well - for instance an email at Nespressopro.Romania@Nespresso.com or a phone call at 0800008300. Regardless of the chosen modality, you shall have to submit the following information: your name, your postal address and, if applicable, your telephone number and email address, as well as the number of the initial order (based on which the goods were delivered), the number of returned units per product and the code related to each product. This information shall also accompany the returned parcel, in view of its identification upon receipt in the central warehouse and in view of processing the return.

If you choose to use the withdrawal form, please contact the Nespresso representatives, as indicated below.

• Contact the Nespresso representatives at 0 800 008 500 (toll-free from any network) or by email at Nespressopro.Romania@Nespresso.com
• Fill in the return form received from the Nespresso representatives and make sure that you send it in scanned form to the email address Nespressopro.Romania@Nespresso.com. If you use this option we will send you without delay, on a durable medium, for example by mail, the confirmation of receipt of the withdrawal request.
• Return the product or products to the address provided by the Nespresso representatives. Ship the products to the address provided by the Nespresso representatives, without undue delay and, in any case, within a maximum of 14 days from the date on which you took physical possession of the ordered product. The deadline is met if the products are returned before the expiration of the 14-day period. You shall have to bear the direct cost of returning the products. You are responsible for reducing the value of the products resulting from handling, other than those necessary to determine the nature, qualities and operation of the products. You are responsible for the integrity of the returned products during transport. We will refuse to receive the package if we find that the returned product evinces any changes compared to the status communicated in the return form.
• If you return the products, we will refund any amount we have received from you as payment, including the delivery costs, except for any direct costs related to returning the products without undue delay and in any case not later than 14 days from the date on which we are informed of your decision to withdraw from this contract. You shall not be charged any fees as a result of such a refund. We shall proceed to refund the amount using the same payment method as the one used for the initial transaction, unless you made the payment in cash at the courier (in which case you will be contacted in view of communicating your bank details, so that we may refund the amount into your bank account); in any case, you shall not be charged any fees as a result of such refund. In case of orders paid by card, the amounts shall be refunded exclusively into the account of the card from which the payment was made.
• If you wish to receive products other than the ones you ordered initially, you shall need to place a new order.

DOWNLOAD THE RETURN FORM >

6. PRICES AND INVOICING

6.1 The prices invoiced for the products you ordered are the ones in force on the order placement date and they shall include VAT, but shall exclude the delivery fees.

6.2 The delivery fee, included separately in the invoice, shall apply to all orders placed online or by phone.

6.3 Nespresso does not provide discounts or rebates for wholesale or commercial orders/ quantities.

6.4 The invoices for the purchase shall be submitted in electronic form, by adding the invoice to your account and/ or by electronic mail to the email address you indicated upon registering on the Nespresso website or upon placing the order. By creating the Nespresso account and/ or by placing the order, you agree to receive the invoices in electronic form, by addition into your account and/ or by email, at the indicated email address. If you no longer wish to receive the invoice in electronic form, please change your preferences from the settings of your Nespresso account, and it shall be sent to you on paper, with your order. We will communicate your invoice in accordance with the provisions of Law no. 296/2023 regarding certain fiscal-budgetary measures for ensuring the long-term financial sustainability of Romania, regarding the implementation of the national e-Invoice system on the territory of Romania, as well as any other applicable legal requirements.

7. PAYMENT

7.1. After choosing the products related to the order, you have the possibility to choose one of the below payment methods, depending on the procurement channel and on availability:

• by bank card, in whole, before shipping the products ordered, for the orders placed on the website;
• in cash, payment on delivery for the orders placed via the website or by phone;
• by Google Pay/Apple Pay, in whole, before shipping the products ordered, for the orders placed on the website: Google Pay/ Apple Pay cannot be used for orders of the following types: Easy Order, Subscription. Apple Pay is only available in the Safari browser.

Some payment forms require authorization and involve several steps, including customer authentication. We and our payment processor Adyen N.V. reserve our right to conduct reasonable checks and to obtain the adequate validation oof your order details, including with third-party agencies.

7.2 You declare that any credit or debit card or any other payment facilities which you use belong to you and that there are sufficient funds or credit facilities to cover the price of the products you order.

7.3 If the payment process is not completed in whole or if we or our third-party payment processor have any concerns regarding any aspect of your order, we may suspend or cancel your order or terminate the Contract.

7.4 All payments on the website are conducted and processed directly by our third-party payment processor, and we shall not process or store your credit or debit card or any other payment details.

If you choose the payment option by card, you need to provide the following details: card type (VISA/ Mastercard), the name mentioned on the card, the card number, the card verification value, the expiration date, and afterwards you need to complete the order on our website.

In order to ensure the safest possible connection, we recommend taking the necessary security measures to protect your account and your connection; for this purpose, please consider not maintaining you login on the website active, logging off after each login, not disclosing the password of your account, setting a complex password, which is as safe as possible, and, in general, to proceed in view of maintaining the security of access to/ via the device used to connect to the website. Nespresso shall not be held liable for the situations when the above-mentioned recommendations were not followed, nor for any damages claimed or actually caused by such situations.

By entering your card data you confirm that you were previously informed and accepted the terms and conditions of use for the card payment service. Your card data shall not remain saved for any type of future payments, and, for each order, it shall be necessary to cover the above-mentioned steps, describing the payment modality by bank card.

Nespresso assumes no liability and shall not be liable to the buyers for any category of fees applied by banks, payment processors, or any other parties, regarding the transactions conducted using the card payment service on our website.

8. WARRANTY FOR THE MACHINE AND AFTER-SALE ASSISTANCE

8.1 Nespresso machines are guaranteed by the manufacturer in accordance with the applicable terms and conditions from the product’s original documentation; however, such warranty shall not prejudice your legal rights provided by the law on consumer protection.

8.2 For any questions regarding the operation and maintenance of your Nespresso machine, as well as for after-sale assistance, please contact Nespresso by phone for recommendations and help.

9. HOW TO CONTACT US

If you have any questions or comments regarding the General Conditions of Sale, the Nespresso products, or our website, please do not hesitate to contact us (i) by email at Nespressopro.Romania@Nespresso.com, (ii) by phone at 0800 008 500 or (iii) by post at the address Str. George Constantinescu, no 3, scara A, etaj 7, sector 2, Bucharest, Romania.

10. APPLICABLE LAW AND JURISDICTION

10.1 These General Conditions of Sale shall be governed by the Romanian law.

10.2 The courts of law from Romania shall have exclusive jurisdiction.

This Cookie Notice was last updated on the 14^th of November 2018

This cookie notice applies to all Nespresso websites and mobile applications (“Nespresso Platform”).

1. What are cookies?

Cookies are text files that are placed on your computer by websites that you visit. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. They are used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the website.

We use the term "cookies" throughout this notice to also cover all similar tracking technologies, such as web beacons SDK, log files, pixel tags.

2. What types of cookies are used on Nespresso Platforms?

We use the following types of cookies on Nespresso Platforms:

3. Manage your cookie consent preferences

You may access and change your cookie preferences at any time by clicking here.

4. Notice Update

We reserve the right to make any changes and corrections to this Notice. Please refer to this page from time to time to review these and new additional information. We will place updates on Nespresso Platforms and, where appropriate, we will notify of any changes by email.

5. Privacy Policy

For further information about how your data is used (including controller details), please see our “Privacy Policy” section on our Legal information page.

SC NESTLE ROMANIA SRL
Str. George Constantinescu nr 3, sc A,
et 7, Sector 2, Bucuresti
Postal Code 020339
Unique Registration Code: 8184502
Registration number: J40/10813/2010
Joint Stock: 77.906.800 RON

EASYORDERING SERVICE

‘Easyordering’ allows you to reorder and pay for your Nespresso capsules and selected accessories automatically based on a chosen frequency.

The General Conditions of Sales automatically apply to any order placed through Easyordering. In the event of a conflict between the General Conditions of sale and the conditions related to Easyordering, the conditions related to Easyordering will prevail.

“Your order will soon ship” notification

3 days before your recurrent order will be shipped by us, you will receive a written notification from us to inform and remind you of the date of shipment, the details of your Product basket, the total price of your recurrent order and whether any Product is out of stock.

If you wish to modify the delivery address, selected items and quantities as well as delivery and payment information after receiving our email, you can still change this until 4 P.M., before 2 working days of shipment. (ex: 03:59 P.M. on January 3 for an order shipping on January 5)

Payment

Payments shall be made by credit card. All recurrent orders will be billed to your credit card on the day of shipment. In the event that your credit card cannot be charged, Nespresso will place your order on hold and send you a notification that the payment could not be executed. Your order will be shipped upon receipt of your payment.

Modification and Cancellation

You are entitled to cancel your Easyordering subscription, cancel one or more recurrent orders or modify the Product(s) basket, the frequency or any customer detail at any time free of charge.

In the event that you cancel a specific order or your Easyordering subscription before or while your order is being shipped, you are entitled to refuse the delivery of the Product(s) and, in the event that you received the Product(s) to return the order in accordance with the present General Conditions of Sale.

Out of stock

If one of your Product(s) included in your recurrent order is out of stock at the moment of the “your order will ship soon” notification, we will notify you in this notification and will still ship your other recurrent orders on your requested frequency, unless the order is cancelled by you.

You will not be charged for any Product(s) which is out of stock.

Promotions

You will have the opportunity to benefit from promotional offers specifically relating to your Easyordering subscription. These Easyordering-specific promotions will not be applicable to any order made outside an Easyordering subscription.

With your Easyordering account, you will also have the possibility to benefit from ongoing general campaigns and promotions. Your Easyordering subscription does not automatically take into account other promotional offers announced on or around the time of your recurrent order processing. To benefit from such a promotion, it is recommended to place a separate order and modify your next shipment date for your Easyordering subscription.

Promotion Terms and Conditions

"Rediscover Nespresso Professional products”

SECTION 1. THE ORGANISER

Nestlé Romania S.R.L, Nespresso Division, with registered office in Bucharest, Str. George Constantinescu nr. 3, Sc. A, Et. 7, district 2, Sole Registration Code 8184502, registered with the Trade Register Office under no. J40/10813/2010, bank account RO71CITI0000000724652158, (hereinafter referred to as "Nespresso Division”) notifies its customers about the terms and conditions of the " Rediscover Nespresso Professional products " promotion.

SECTION 2. MECHANISM CONDITIONS

2.1. Participants

The "Rediscover Nespresso Professional products" promotion concerns the Nespresso Professional customers - legal entities who have not, at the time the campaign started, signed a subscription or an operating contract with Nestle Romania Nespresso Professional Division and have not placed a coffee order in the last 3 months ("Participants").

2.2. Promotion Duration and Mechanism

The promotion is available from the 15^th of April 2024 to 30^th of October 2024 and consists of:

• Providing 50 Nespresso Professional Finezzo coffee capsules as a gift, in the next 3 consecutive orders, upon the purchase of at least 300 capsules per order, made by Participants online, on https://www.Nespresso.com/pro/ro/ro, or by phone, at 0800 008 500.

The gift of 50 capsules discount will be automatically added to each Participant's shopping cart.

2.3. How to enrol

To benefit from this promotion, Participants can enrol by placing an online order athttps://www.Nespresso.com/pro/ro/ro or by phone at 0800 008 500, of minimum 300 coffee capsules.

2.4. Other conditions

The offer can be used at the same time with other promotional offers or discounts provided by Nespresso Professional.

The offer can only be applied once per customer.

To find out more about the terms and conditions of the promotions, payment and delivery methods of your orders, as well as the confidentiality policy, please visit www.Nespresso.com/pro, or contact the Customer Service Centre, available at 0800 008 500, toll-free from any network.

The participants in the Campaign are obliged to comply with the terms and conditions of this Regulation, which is publicly available and free of charge on the website www.Nespresso.com/legal or can be made available (i) on the basis of a free telephone call to the Customer Service Centre, at 0 800 008 500, (ii) by e-mail at Nespresso.romania@Nespresso.com, or (iii) on the basis of a written request to the attention of Nespresso, at the aforementioned registered office.

SECTION 3. CONFIDENTIALITY AND PERSONAL DATA PROCESSING

• The offered personal data shall be processed according to the legal provisions and the Nespresso confidentiality policy. Any subsequent communication shall be done based on your consent expressed by filling in and signing the registration form as a Nespresso Club member. The information note regarding the processing of personal data by Nespresso is available for free on www.Nespresso.com/pro/ro/ro/legal.
• Nespresso processes the personal data of the participants to this Campaign according to the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data ("GDPR") and the Information Note on the processing of personal data on the website Nespresso.com/pro/ro/ro/legal.
• The following data may be collected from all participants if they are not already in the Nespresso Club database: name, surname, address, telephone number, e-mail address, Nespresso Club Member number, store name from where the machine was purchased, and date of purchase. For the fulfilment of certain tax obligations, the Organisers may request data such as the Personal Identification Number and a copy of the identity card.
• Nespresso guarantees the confidentiality of the personal data of all participants. The personal data indicated above are provided directly by you and your refusal to provide this data determines the impossibility for Nestlé, its partners and / or suppliers, to carry out properly the specific activities and collaboration with you. The personal data are processed on the basis of the legal obligation of the controller (Art.6(1)(c) of the GDPR), the legitimate interests (Art.6(1)(f) of the GDPR) and/or the consent of the data subject (Art.6 (1) (a) of the GDPR).
• By providing the personal data in the manner indicated expressly in the Regulation, the Campaign participants give their express and unequivocal consent that their personal data may be entered in the Nespresso database, in order to enrol in the campaign and/or in the Nespresso Club, for the validation and allocation of promotional products and the fulfilment of their legal and/or tax obligations.
• Nespresso may request the participants for their consent for further promotional and marketing notifications and to use their first and last name, free of charge, in various printed, audio and video materials. The participants will not be obliged to express their agreements, remaining at their free choice. If the participants shall desire to express their consent for this purpose, this will be noted by a written statement signed by them; the granting of the discounts is in no way conditioned by the option expressed on this matter.
• According to the applicable law, data subjects benefit from the right to be informed, to have access to data, intervention and portability of personal data, the right not to be subject to an automatic individual decision, and to address the court and competent authorities. In order to exercise these rights, participants can send a written request, dated and signed, to the Organiser, at the address Str. George Constantinescu nr. 3, sc A, etaj 7, district 2, post code 020339, Bucharest, Romania, or by email at dataprotection@ro.nestle.com.

Nespresso reserves its right to refuse the attempts of applying this promotion which entail the breaching of these terms and conditions. In this respect, Nespresso may request more information and additional documents.

Nespresso is entitled to take all necessary measures in case of attempted fraud, abuse or any other acts that could damage Nespresso image or the costs of this promotion.

Should any individual be identified as having influenced or facilitated the granting of benefits included in the campaign, Nespresso is entitled to seek prosecution of those individuals based on the evidence available.

Nespresso reserves its right to amend this document during the Campaign, but not before notifying the public on the website www.Nespresso.com/pro. In order to inform the public, the Terms and Conditions of the campaign will be published and will be available free of charge to any interested person on the website www.Nespresso.com/pro, under the Legal Information section throughout the Promotion.

Terms and Conditions of the Promotional Campaign

“Discover Zenius Online Subscription”

SECTION 1. ORGANIZER

Nestlé Romania S.R.L, Nespresso Division, headquartered in Bucharest, George Constantinescu Street No. 3, Sc. A, 7th Floor, Sector 2, Unique Registration Code 8184502, registered with the Trade Registry Office under no. J40/10813/2010, bank account RO71CITI0000000724652158, (hereinafter referred to as "Nespresso Division") hereby informs its customers and potential customers of the terms and conditions of the "Discover the Zenius Online Subscription" promotion.

SECTION 2. MECHANISM. CONDITIONS

2.1. Participants

The "Discover the Zenius Online Subscription" promotion is addressed to Nespresso Professional customers - legal entities who have entered into or are about to enter into a subscription agreement with Nestle Romania Nespresso Division ("Participants") at the time of the campaign launch (01.07.2024).

2.2. Duration and Mechanism of the Promotion

The promotion applies from 01.07.2024 until 31.08.2024, subject to stock availability.

The promotion involves providing an Aeroccino 3 milk frother upon the online purchase of a Zenius espresso machine subscription for a duration of 1, 2, or 3 years by a Nespresso Professional customer.

The device will be automatically added to the shopping cart of each Participant after placing the aforementioned order.

2.3. Registration Method

To benefit from this promotion, Participants can register by placing an online order at https://www.Nespresso.com/pro/ro/ro/abonament-online-Nespresso-professional#/, which includes a Zenius espresso machine subscription.

The offer applies to each purchased subscription.

According to the sales conditions, delivery is free for the purchase of a minimum of 200 coffee capsules in one order, regardless of the selected coffee varieties, or for orders over 420 Ron in value.

For more details about promotion conditions, payment and delivery methods for your orders, as well as the privacy policy, please visit www.Nespresso.com/pro or contact the Customer Relations Center at the toll-free number 0800 008 500 from any network. Campaign participants are required to comply with the terms and conditions of this regulation, which is publicly and freely available through the website https://www.Nespresso.com/pro/ro/ro/legal or can be provided (i) based on a toll-free call to the Customer Relations Center, 0 800 008 500, (ii) by email at nespressopro.romania@Nespresso.com, or (iii) upon written request addressed to Nespresso at the above-mentioned headquarters.

SECTION 3. CONFIDENTIALITY AND PROCESSING OF PERSONAL DATA

• Personal data provided will be processed in accordance with legal provisions and Nespresso's privacy policy. Any further communication will be based on your consent expressed by completing and signing the Nespresso Club registration form. The information notice on the processing of personal data by Nespresso is available free of charge at www.Nespresso.com/pro/ro/ro/legal.
• Nespresso processes the personal data of participants in this campaign in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data ("GDPR") and with the existing information notice on the processing of personal data available on the website www.Nespresso.com/pro/ro/ro/legal.
• The following data may be collected from all participants if they are not already in the Nespresso Club database: name, surname, address, phone number, email address, Nespresso Club membership number, store name where the machine was purchased, and the date of purchase. For fulfilling tax obligations, the Organizers may request data such as personal identification number (CNP) and a copy of the identity card.
• Nespresso guarantees the confidentiality of personal data of all participants. The above-mentioned personal data is provided directly by you, and your refusal to provide this data may make it impossible for Nestlé, its partners, and/or suppliers to properly carry out specific activities and collaborate with you. Personal data is processed based on the legal obligation of the operator (Art. 6 (1) (c) of the GDPR), legitimate interests (Art. 6 (1) (f) of the GDPR), and/or the consent of the data subject (Art. 6 (1) (a) of the GDPR).
• By communicating personal data in the ways expressly indicated in the Regulation, Campaign participants express their explicit and unequivocal agreement for their personal data to be entered into the Nespresso database for the purpose of registration in the campaign and/or Nespresso Club, validation and allocation of promotional products, and fulfillment of their legal, legal, and/or tax obligations.
• Nespresso may request participants' consent for subsequent advertising and direct marketing communications and to use their names and surnames free of charge in various printed, audio, and video materials. Participants are not obligated to give their consent and remain free to choose. If participants wish to give their consent in this regard, it will be recorded in a written declaration signed by them; the promotion is not in any way conditioned by the option expressed in this regard.
• In accordance with applicable law, data subjects have the rights to information, access to data, intervention, and portability of personal data, the right not to be subject to an individual automated decision, and the right to address justice and competent authorities. To exercise these rights, participants can submit a written, dated, and signed request to the Organizer at the address George Constantinescu Street No. 3, Sc. A, 7th Floor, Sector 2, Postal Code 020339, Bucharest, Romania, or by email to dataprotection@ro.nestle.com.

Nespresso reserves the right to refuse attempts to apply this promotion that attempt to violate these terms and conditions. In this regard, Nespresso may request additional clarifications and documents.

Nespresso is entitled to take all necessary measures in case of attempted fraud, abuse, or any other acts that could affect the image of Nespresso or the costs of this promotion.

If individuals who have influenced or facilitated the granting of the benefits included in the campaign are identified, Nespresso has the right to take legal action against them based on the available evidence.

Nespresso reserves the right to modify this document during the course of the campaign, but not before notifying the public through the website www.Nespresso.com/pro. To inform the public, the Terms and Conditions of the campaign will be published and freely available to anyone interested on the website www.Nespresso.com/pro, in the Legal Information section throughout the duration of the Promotion.

Terms and Conditions of the Promotional Campaign

“Zenius Online Subscription”

SECTION 1. ORGANIZER

Nestlé Romania S.R.L, Nespresso Division, headquartered in Bucharest, George Constantinescu Street No. 3, Sc. A, 7th Floor, Sector 2, Unique Registration Code 8184502, registered with the Trade Registry Office under no. J40/10813/2010, bank account RO71CITI0000000724652158, (hereinafter referred to as "Nespresso Division") hereby informs its customers and potential customers of the terms and conditions of the " Back to Office Zenius Online Subscription " promotion.

SECTION 2. MECHANISM. CONDITIONS

2.1. Participants

The "Zenius Online Subscription" promotion is addressed to Nespresso Professional customers - legal entities who have entered into or are about to enter into a subscription agreement with Nestle Romania Nespresso Division ("Participants") at the time of the campaign launch (08.01.2025).

2.2. Duration and Mechanism of the Promotion

The promotion applies from 08.01.2025 until 31.03.2025, subject to stock availability.

The promotion involves providing an Aeroccino 3 milk frother upon the online purchase of a Zenius espresso machine subscription for a duration of 1, 2, or 3 years by a Nespresso Professional customer.

The device will be automatically added to the shopping cart of each Participant after placing the aforementioned order.

2.3. Registration Method

To benefit from this promotion, Participants can register by placing an online order at https://www.Nespresso.com/pro/ro/ro/abonament-online-Nespresso-professional#/, which includes a Zenius espresso machine subscription.

The offer applies to each purchased subscription.

According to the sales conditions, delivery is free for the purchase of a minimum of 200 coffee capsules in one order, regardless of the selected coffee varieties, or for orders over 420 Ron in value.

For more details about promotion conditions, payment and delivery methods for your orders, as well as the privacy policy, please visit www.Nespresso.com/pro or contact the Customer Relations Center at the toll-free number 0800 008 500 from any network. Campaign participants are required to comply with the terms and conditions of this regulation, which is publicly and freely available through the website https://www.Nespresso.com/pro/ro/ro/legal or can be provided (i) based on a toll-free call to the Customer Relations Center, 0 800 008 500, (ii) by email at nespressopro.romania@Nespresso.com, or (iii) upon written request addressed to Nespresso at the above-mentioned headquarters.

SECTION 3. CONFIDENTIALITY AND PROCESSING OF PERSONAL DATA

• Personal data provided will be processed in accordance with legal provisions and Nespresso's privacy policy. Any further communication will be based on your consent expressed by completing and signing the Nespresso Club registration form. The information notice on the processing of personal data by Nespresso is available free of charge at www.Nespresso.com/pro/ro/ro/legal.
• Nespresso processes the personal data of participants in this campaign in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data ("GDPR") and with the existing information notice on the processing of personal data available on the website www.Nespresso.com/pro/ro/ro/legal.
• The following data may be collected from all participants if they are not already in the Nespresso Club database: name, surname, address, phone number, email address, Nespresso Club membership number, store name where the machine was purchased, and the date of purchase. For fulfilling tax obligations, the Organizers may request data such as personal identification number (CNP) and a copy of the identity card.
• Nespresso guarantees the confidentiality of personal data of all participants. The above-mentioned personal data is provided directly by you, and your refusal to provide this data may make it impossible for Nestlé, its partners, and/or suppliers to properly carry out specific activities and collaborate with you. Personal data is processed based on the legal obligation of the operator (Art. 6 (1) (c) of the GDPR), legitimate interests (Art. 6 (1) (f) of the GDPR), and/or the consent of the data subject (Art. 6 (1) (a) of the GDPR).
• By communicating personal data in the ways expressly indicated in the Regulation, Campaign participants express their explicit and unequivocal agreement for their personal data to be entered into the Nespresso database for the purpose of registration in the campaign and/or Nespresso Club, validation and allocation of promotional products, and fulfillment of their legal, legal, and/or tax obligations.
• Nespresso may request participants' consent for subsequent advertising and direct marketing communications and to use their names and surnames free of charge in various printed, audio, and video materials. Participants are not obligated to give their consent and remain free to choose. If participants wish to give their consent in this regard, it will be recorded in a written declaration signed by them; the promotion is not in any way conditioned by the option expressed in this regard.
• In accordance with applicable law, data subjects have the rights to information, access to data, intervention, and portability of personal data, the right not to be subject to an individual automated decision, and the right to address justice and competent authorities. To exercise these rights, participants can submit a written, dated, and signed request to the Organizer at the address George Constantinescu Street No. 3, Sc. A, 7th Floor, Sector 2, Postal Code 020339, Bucharest, Romania, or by email to dataprotection@ro.nestle.com.

Nespresso reserves the right to refuse attempts to apply this promotion that attempt to violate these terms and conditions. In this regard, Nespresso may request additional clarifications and documents.

Nespresso is entitled to take all necessary measures in case of attempted fraud, abuse, or any other acts that could affect the image of Nespresso or the costs of this promotion.

If individuals who have influenced or facilitated the granting of the benefits included in the campaign are identified, Nespresso has the right to take legal action against them based on the available evidence.

Nespresso reserves the right to modify this document during the course of the campaign, but not before notifying the public through the website www.Nespresso.com/pro. To inform the public, the Terms and Conditions of the campaign will be published and freely available to anyone interested on the website www.Nespresso.com/pro, in the Legal Information section throughout the duration of the Promotion.

“Zenius Acquisition” Promotion Campaign Regulation

Nestle România S.R.L, Nespresso Division, hereinafter referred to as Nestlé Nespresso, headquartered in Bucharest, 3 George Constantinescu St., Building A, 7th Floor, Sector 2, Unique Registration Code 8184502, registered at the Trade Registry Office under no. J40/10813/2010, bank account RO71CITI0000000724652158, informs clients/potential clients who are legal entities of the terms and conditions of the "Zenius Acquisition" campaign.

The " Back to Office - Zenius Acquisition " campaign runs from 08^th of January until  3rd of February 2025, throughout Romania.

The campaign includes an offer of a 30% discount on the price of the Zenius coffee machine and a 10% discount on coffee orders between 200 and 1000 capsules, as follows:

ZENIUS OFFER

Promotional price: 1561 lei (excluding VAT)

Standard price: 2230 lei (excluding VAT)

You benefit from a 30% discount on the standard price of the Zenius espresso machine and a free Tasting Kit (a pre-selected set of 56 capsules from the Nespresso Professional range), valued at 113.68 lei (excluding VAT), and a 10% discount on coffee orders between 200 and 1,000 Nespresso Professional capsules.

The gift selection of 56 coffee capsules included with the purchase of the Nespresso Professional Zenius espresso machine includes: 4 x India, 4 x Guatemala, 4 x Brazil Organic, 4 x Peru Organic, 4 x Congo Organic, 4 x Ristretto, 4 x Ristretto Intenso, 4 x Decaffeinato, 4 x Caffe Caramel, 4 x Caffe Vanilla, 4 x Finezzo, 4 x Intenso, 4 x Leggero, 4 x Forte.

The 30% discount on Zenius can be purchased online by accessing the page https://www.Nespresso.com/pro/ro/en/order/machines/zenius-professional-coffee-machine, clicking the "Add to cart" button. The following will be automatically added to the shopping cart: the Zenius espresso machine and the gift set of 56 Nespresso Professional coffee capsules, or by calling toll-free at 0800 008 500.

The 10% discount for coffee orders between 200 and 1,000 capsules will be automatically applied if placed in the same order as the espresso machine.

The offer is applicable to legal entities and applies to a maximum of 3 Zenius espresso machines per customer account

Nespresso Professional products are available:

• Online at Nespresso.com/pro/ro/ro
• By order through the Customer Relations Center at 0800 008 500

For more details about the Zenius Offer, contact the Customer Relations Center by phone at 0800.008.500, toll-free from any network.

The benefits offered during the campaign period cannot be exchanged for cash.

Offers can be used simultaneously with other promotional offers or discounts offered by Nespresso.

The promotion applies to a maximum of 3 Zenius espresso machines per customer account purchased in separate orders.

The 10% discount for coffee will be applied once per order containing an espresso machine for a quantity between 200 and 1,000 capsules.

Any requests from companies operating as third parties (intermediating coffee solutions for other clients) will be subject to Nestlé Nespresso's way of working with third parties.

CONFIDENTIALITY AND PERSONAL DATA PROCESSING

• Nestlé Nespresso processes the personal data of natural persons, in general, and of those with whom it comes into contact on behalf of legal persons in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data ("GDPR") and with the Information Notice on the processing of personal data available on the website Nespresso.com.
• Nestlé Nespresso guarantees the confidentiality of your personal data, the aforementioned personal data being provided directly by you and your refusal to provide them makes it impossible for Nestlé Nespresso, its partners and/or suppliers, to properly carry out the specific activities and collaboration with you. Personal data are processed on the basis of the legal obligation of the controller (Art.6 (1) (c) of the GDPR), legitimate interests (Art. 6 (1) (f) of the GDPR) and/or the consent of the data subject (art 6 (1) (a) of the GDPR).
• The following data may be collected from all participants: name, surname, address, telephone number, e-mail address, Nespresso Club Member number, the name of the store where the machine was purchased and the date of purchase. For the fulfilment of certain tax obligations, the Organisers may request data such as the Personal Identification Number and a copy of the identity card.
• The personal data collected within this Campaign will not be disclosed to third parties, except for the cases where Nespresso must comply with obligations required by the law in force.
• Nestlé Nespresso may ask participants to consent to further advertising and marketing communications. The participants will not be obliged to express their consent, remaining at their free choice. If participants wish to express their consent to this, it will be recorded in a written statement signed by them; promotions are not in any way conditioned by the consent to the above.
• By communicating personal data in the way it is expressly laid down in the Regulation, participants in the Campaign expressly and unequivocally grant that their personal data will be entered into the Organiser's database only for the purposes to enrol in the promotion and/or the Nespresso Club, validating promotional products, and to comply with the legal and/or tax obligations.
• According to the applicable law, data subjects of personal data processing benefit from the right to be informed, to have access to data, to intervene and the right to portability of personal data, the right not to be subject to an automatic individual decision, and to address the court and competent authorities. In order to exercise these rights, the persons concerned can send a written request, dated and signed, to Nestlé Nespresso, at the address Str. George Constantinescu nr. 3, sc A, etaj 7, district 2, post code 020339, Bucharest, Romania, or by email at dataprotection@ro.nestle.com.

Nespresso reserves its right to amend this document during the Campaign, but not before notifying the public on the website www.Nespresso.com/pro. In order to inform the public, the Terms and Conditions of the campaign will be published and will be available free of charge to any interested person on the website www.Nespresso.com/pro under the Legal notice section throughout the campaign period 08.01.2025 – 03.02.2025. 

Promotion Terms and Conditions

"Rediscover Nespresso Professional products”

SECTION 1. THE ORGANISER

Nestlé Romania S.R.L, Nespresso Division, with registered office in Bucharest, Str. George Constantinescu nr. 3, Sc. A, Et. 7, district 2, Sole Registration Code 8184502, registered with the Trade Register Office under no. J40/10813/2010, bank account RO71CITI0000000724652158, (hereinafter referred to as "Nespresso Division”) notifies its customers about the terms and conditions of the " Rediscover Nespresso Professional products " promotion.

SECTION 2. MECHANISM. CONDITIONS

2.1. Participants

The “Rediscover Nespresso Professional Products” promotion is addressed to Nespresso Professional customers – legal entities that, at the start of the campaign, have signed a subscription, loan, or purchase contract with Nestlé Romania, Nespresso Professional Division, and have not placed a coffee order in the last 3 months ("Participants").

2.2. Promotion Duration and Mechanism

The promotion is available from 17 February 2025 to 30 June 2025, and offers the following benefits for the next three consecutive orders, provided that each order includes at least 300 capsules and is placed by Participants online at https://www.Nespresso.com/pro/ro/ro or via phone at 0800 008 500:

• First order – 50 complimentary capsules from the Finezzo assortment
• Second order – 10% discount on the coffee value added to the cart
• Third order – A complimentary capsule dispenser - View Cube

The 50 complimentary capsules, the discount on capsules, and the capsule holder will be automatically added to each Participant’s shopping cart.

2.3. Registration Method

To benefit from this promotion, Participants can register by placing an online order at https://www.Nespresso.com/pro/ro/ro or by calling 0800 008 500, with a minimum purchase of 300 coffee capsules during the campaign period.

2.4. Other conditions

The offer can be used at the same time with other promotional offers or discounts provided by Nespresso Professional.

The offer can only be applied once per customer.

To find out more about the terms and conditions of the promotions, payment and delivery methods of your orders, as well as the confidentiality policy, please visit www.Nespresso.com/pro, or contact the Customer Service Centre, available at 0800 008 500, toll-free from any network.

The participants in the Campaign are obliged to comply with the terms and conditions of this Regulation, which is publicly available and free of charge on the website www.Nespresso.com/legal  or can be made available (i) on the basis of a free telephone call to the Customer Service Centre, at 0 800 008 500, (ii) by e-mail at Nespresso.romania@Nespresso.com, or (iii) on the basis of a written request to the attention of Nespresso, at the aforementioned registered office.

SECTION 3. CONFIDENTIALITY AND PERSONAL DATA PROCESSING

• The offered personal data shall be processed according to the legal provisions and the Nespresso confidentiality policy. Any subsequent communication shall be done based on your consent expressed by filling in and signing the registration form as a Nespresso Club member. The information note regarding the processing of personal data by Nespresso is available for free on www.Nespresso.com/pro/ro/ro/legal.
• Nespresso processes the personal data of the participants to this Campaign according to the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data ("GDPR") and the Information Note on the processing of personal data on the website Nespresso.com/pro/ro/ro/legal.
• The following data may be collected from all participants if they are not already in the Nespresso Club database: name, surname, address, telephone number, e-mail address, Nespresso Club Member number, store name from where the machine was purchased, and date of purchase. For the fulfilment of certain tax obligations, the Organisers may request data such as the Personal Identification Number and a copy of the identity card.
• Nespresso guarantees the confidentiality of the personal data of all participants. The personal data indicated above are provided directly by you and your refusal to provide this data determines the impossibility for Nestlé, its partners and / or suppliers, to carry out properly the specific activities and collaboration with you. The personal data are processed on the basis of the legal obligation of the controller (Art.6(1)(c) of the GDPR), the legitimate interests (Art.6(1)(f) of the GDPR) and/or the consent of the data subject (Art.6 (1) (a) of the GDPR).
• By providing the personal data in the manner indicated expressly in the Regulation, the Campaign participants give their express and unequivocal consent that their personal data may be entered in the Nespresso database, in order to enrol in the campaign and/or in the Nespresso Club, for the validation and allocation of promotional products and the fulfilment of their legal and/or tax obligations.
• Nespresso may request the participants for their consent for further promotional and marketing notifications and to use their first and last name, free of charge, in various printed, audio and video materials. The participants will not be obliged to express their agreements, remaining at their free choice. If the participants shall desire to express their consent for this purpose, this will be noted by a written statement signed by them; the granting of the discounts is in no way conditioned by the option expressed on this matter.
• According to the applicable law, data subjects benefit from the right to be informed, to have access to data, intervention and portability of personal data, the right not to be subject to an automatic individual decision, and to address the court and competent authorities. In order to exercise these rights, participants can send a written request, dated and signed, to the Organiser, at the address Str. George Constantinescu nr. 3, sc A, etaj 7, district 2, post code 020339, Bucharest, Romania, or by email at dataprotection@ro.nestle.com.

Nespresso reserves its right to refuse the attempts of applying this promotion which entail the breaching of these terms and conditions. In this respect, Nespresso may request more information and additional documents.

Nespresso is entitled to take all necessary measures in case of attempted fraud, abuse or any other acts that could damage Nespresso image or the costs of this promotion.

Should any individual be identified as having influenced or facilitated the granting of benefits included in the campaign, Nespresso is entitled to seek prosecution of those individuals based on the evidence available.

Nespresso reserves its right to amend this document during the Campaign, but not before notifying the public on the website www.Nespresso.com/pro. In order to inform the public, the Terms and Conditions of the campaign will be published and will be available free of charge to any interested person on the website www.Nespresso.com/pro, under the Legal Information section throughout the Promotion.

Terms and conditions of the Promotional Campaign

“Spring Promo Nespresso Professional"

Promotional period: 01.04.2025 – 30.04.2025

SECTION 1. THE ORGANIZER

Nestlé Romania S.R.L, Nespresso Division, with registered office in Bucharest, Str. George Constantinescu nr. 3, Sc. A, Et. 7, district 2, Sole Reg. Code 8184502, registered with the Trade Register Office under J2010010813404, bank account RO71CITI0000000724652158, (hereinafter referred to as "Nespresso Division”) notifies its clients/potential clients about the terms and conditions of the " “Black Friday Nespresso Professional"promotion.

SECTION 2. PROMO MECHANICS AND CONDITIONS

2.1 Participants

The Black Friday Nespresso Professional promo is addressed to all Nespresso Professional customers – exclusively legal entities who have, at the start of the campaign, entered into a contract with Nestle Romania, Nespresso Division, or potential Nespresso Professional customers - exclusively legal entities ('Participants')

2.2 Timing and mechanics

The promotion is valid between 1^st  of April 2025 and 16^th of May 2025 and involves the following:

1. At the time of placing a single order for at least 500 Nespresso Professional capsules (Minimum Order), a 50% discount on the standard price of the Zenius machine will be granted, subject to a maximum stock of 50 machines as per point 4 mentioned bellow, along with a complimentary Tasting Kit (a pre-set selection of 56 capsules from the Nespresso Professional range). Therefore, after applying the 50% discount to the full price of the 2230 RON espresso machine, excluding VAT, the price will be reduced to 1115 RON, excluding VAT.

2. At the time of placing a single order for at least 1000 Nespresso Professional capsules (Minimum Order), a 20% discount on the standard price of the Momento 100 machine will be granted, subject to a maximum stock of 2 machines as per point 4 mentioned bellow, along with a complimentary Tasting Kit (a pre-set selection of 56 capsules from the Nespresso Professional range). Therefore, after applying the 20% discount to the full price of the 6430 RON espresso machine, excluding VAT, the price will be reduced to 5144 RON, excluding VAT.

3. When purchasing a Zenius subscription exclusively online, you will benefit, up to a maximum stock of 10 machines as per point 4 mentioned bellow, of:

• 2 months without subscription fee and a free Aeroccino 3 with the 1-year subscription
• 4 months without subscription fee and a free Aeroccino 3 with the 2-year subscription
• 6 months without subscription fee and a free Aeroccino 3 with the 3-year subscription

4. The Participants understand and agree that the total number of machines available for this campaign is 60 Zenius Machines and 2 Momento 100

The benefits will be automatically added to the shopping cart of each Participant.

2.3.  How to benefit the promotion:

To benefit from this promotion, place an order online at https://www.Nespresso.com/pro/ro/ro or make a phone order through the Customer Relations department at the phone number 0800 008 500.

Registering a customer as a Nespresso member entails:

• Being the owner of a Nespresso Professional Coffee machine, regardless of whether it was purchased from Nestlé Romania S.R.L, Nespresso Division, Nespresso partner stores, or Nespresso stores in other countries.
• Registering as a Nespresso member by completing and signing a personal data form (name, email address, phone number, postal address).

Registration as a Nespresso member can be done:

• Online, on the website www.Nespresso.com/pro.
• Through the Customer Relations Center, available at the phone number 0800 008 500 (free call from any network, Monday to Friday between 08:00 - 20:00).

2.4 Other conditions

• The offers can be used simultaneously with other promotional offers or discounts provided by Nespresso.
• The promotion for the Zenius espresso machine applies to a maximum of 5 machines per customer account.
• For the Zenius online subscription offer, if the customer terminates the contract in less than 12 months, both the Zenius coffee machine and the Aeroccino 3 device will be returned to Nespresso. If they terminate after 12 months, only the Zenius coffee machine will be returned to Nespresso.
• According to the sales conditions, delivery is free for the purchase of a minimum of 200 coffee capsules in one order, regardless of the selected coffee varieties, or for orders over 420 RON.
• For more details about promotion conditions, payment and delivery methods for your orders, as well as the privacy policy, please visit www.Nespresso.com/pro, or contact the Customer Relations Center, available at the phone number 0800 008 500, free call from any network.
• Campaign participants are obliged to comply with the terms and conditions of this regulation, which is publicly and freely available through the website https://www.Nespresso.com/pro/ro/ro/legal or can be provided (i) upon a free phone call to the Customer Relations Center, 0800 008 500, (ii) by email at nespressopro.romania@Nespresso.com, or (iii) upon a written request addressed to Nespresso, at the above indicated registered office.

SECTION 3. CONFIDENTIALITY AND PERSONAL DATA PROCESSING

Personal data provided will be processed in accordance with legal provisions and Nespresso's privacy policy. Any further communication will be conducted based on your expressed consent by completing and signing the registration form as a Nespresso Club Member. The information notice regarding the processing of personal data by Nespresso is available for free at www.Nespresso.com/pro/ro/ro/legal.

• Nespresso processes the personal data of participants in this campaign in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data ("GDPR") and with the Information Notice on the processing of personal data available on the website www.Nespresso.com/pro/ro/ro/legal.
• The following data may be collected from all participants if they are not already in the Nespresso Club database: first name, last name, address, phone number, email address, Nespresso Club Member number, the name of the store where the machine was purchased, and the purchase date. For tax obligations, Organizers may request data such as personal identification number and a copy of the identity card.
• Nespresso guarantees the confidentiality of the personal data of all participants. The above-mentioned personal data is provided directly by you, and your refusal to provide this data may result in Nestlé, its partners, and/or suppliers being unable to properly carry out specific activities and collaborations with you. Personal data processing is based on the legal obligation of the operator (Art. 6 (1) (c) of the GDPR), legitimate interests (Art. 6 (1) (f) of the GDPR), and/or the consent of the data subject (Art. 6 (1) (a) of the GDPR).
• By providing personal data in the ways expressly indicated by the Regulation, participants in the Campaign expressly and unequivocally agree to their personal data being entered into the Nespresso database for the purpose of registration in the campaign and/or the Nespresso Club, for the validation and allocation of promotional products, and for the fulfillment of their legal, legal, and/or tax obligations.
• Nespresso may request participants' consent for subsequent advertising and direct marketing communications and to use their names and surnames for free in various printed, audio, and video materials. Participants will not be obliged to give these consents and it remains their free choice. If participants wish to express their consent in this regard, this will be recorded through a written statement signed by them; the promotion is in no way conditioned by the option expressed in this regard.
• According to applicable law, data subjects have the rights to be informed, to access data, to intervene and to have data portability, the right not to be subject to automated individual decisions, and to address the courts and competent authorities. To exercise these rights, participants can send a written, dated, and signed request to the Organizer at the address 3 George Constantinescu Street, Bl. A, 7th floor, Sector 2, Postal Code 020339, Bucharest, Romania, or by email at dataprotection@ro.nestle.com.

Nespresso reserves the right to reject attempts to apply this promotion that attempt to violate these terms and conditions. In this regard, Nespresso may request further clarifications and documents.

Nespresso is entitled to take all necessary measures in case of attempted fraud, abuse, or any other acts that could affect the image of Nespresso or the costs of this promotion.

If individuals are identified who have influenced or facilitated the granting of benefits included in the campaign, Nespresso has the right to take legal action against such individuals based on existing evidence.

Nespresso reserves the right to modify this document during the course of the Campaign, but not before announcing it to the public through the website www.Nespresso.com/pro. For public awareness, the Terms and Conditions of the campaign will be published and available for free to anyone interested on the website www.Nespresso.com/pro, in the Legal Information section, throughout the entire duration of the Promotion.