Compliance with Accessibility Requirements

The digital services offered through this site have been developed based on the functional accessibility requirements established in Annex I of Directive (EU) 2019/882, as well as the national transposition regulations (Decree-Law 82/2022), and are aligned with the standards contained in the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C).

In particular, the site aims to ensure that all users, including those with visual, auditory, motor, or cognitive disabilities, can independently and without barriers perform the following essential service functions:

Understand, comprehend, navigate, and interact with the platform independently and equitably.
Access and utilize essential functions, such as product selection, the purchasing process, product information, user account management, order tracking, and customer service.
Make payments through accessible third-party services.
Access information about delivery, terms of use, and order tracking in a clear and accessible manner.

Additionally, the content has been designed following the principles of universal design, including appropriate color contrasts, scalable text, consistent navigation, clear labels, simple language, and contextual help.

Accessibility Statement from Nestlé Nespresso S.A.