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A world of services

Benefit from our range of services
designed for professionals

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Order

Coffee Specialists are available 24/7 to advise you on your coffee selection and to ensure
easy ordering and convenient delivery, tailored to your needs.

  • Web

    Discover the entire Nespresso universe and place your orders easily, 24/7

  • easy ordering

    Save time by scheduling reccurring orders of your Nespresso coffees

    Learn more
  • 24/7

    An expert available to help you*

    Contact Us
  • boutique

    Find boutiquein your area

    Find a boutique

*Hotels and Restaurants: 800 41 42 43 (free number, 24/7)
Offices: 801 30 70 08 (from 8 am-18 pm, the cost of the connection according to the operator's tariff)

Easy Ordering

Feel serenity with our Easy Ordering service: you schedule your next orders of Nespresso coffees and we deliver them automatically at the address and frequency of your choice.

  • Free delivery: upon signing up, benefit from free delivery for + 100 capsules per order
  • Automatic shipment: receive your order at the frequency of your choice*
  • No commitment: modify or cancel your easyorder at anytime up to the day of shipment*
  • Easy to manage: manage your order 24/7 online or at 800 41 42 43

Delivery

Order your Nespresso coffee by phone or online, and receive them within one working day, if you order till 18:00.

  • Fast delivery

    Free delivery, within
    1 working day*

*Free delivery: 100 capsules (orders placed via www.nespresso.com/pro) and 300 capsules (orders placed by phone).

After-Sales

A question about your machine? Contact us

Our technical specialists are available to help you using your machine,
and if needed, to give you an immediate diagnosis over the phone*.

  • assistance videos

    Let us guide you through our videos

    Watch the videos
  • machine care

    once a year, we provide a complete on site maintenance, on demand**
  • 48h intervention

    our technicians can provide on site assistance within 2 working days**
  • machine loan

    substitute machine during servicing**

 

*Hotels and Restaurants: 800 41 42 43 (free number, 24/7)
Offices: 801 30 70 08 (from 8 am-18 pm, the cost of the connection according to the operator's tariff)
**Those services may be charged, please contact your commercial agent for further information.

Recycling

Nespresso commits to become actor of a sustainable coffee economy,
from coffee production to capsules recycling.

Since its creation, Nespresso made the choice of aluminium,
because it is the ideal material to protect the aromas of its coffee.
Moreover, it presents the advantage of being 100% recyclable.

  • sustainability

    Discover the engagements of Nespresso

    Discover
  • recycling

    Discover our solutions to recycle your capsules

    Discover

Other Services

Nespresso offers a complete range of dedicated services for you to savor your coffee
in the best conditions, even during your events: open days, seminars, conferences...

  • set up

    Installation and demonstration of your new machine*
  • water analysis

    Provision of filters to optimize your water quality*
  • borrow a machine

    we are happy to loan you an extra machine for special events*

*Those services may be charged, please contact your commercial agent for further information.

Let us help you the best we can. Please contact with us using dedicated contact form.

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