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Services

To meet your specific business needs, Nespresso offers you a complete range of dedicated services. The expertise of the trained Nespresso Coffee Specialists is always at your disposal.

  • Dedicated customer services

    Our Coffee Specialists are always ready to offer personalised advice about our coffees, machines, accessories or services.
  • Responsive customer help line

    Nespresso Coffee Specialists are only a phone call away. Whether you need guidance on the correct use of your machine or help with a technical issue, they are there to help.
  • Technical assistance

    Our technicians can provide technical assistance according to your needs, with a full onsite repair service.
  • Capsules delivery within 3 working days

    Order before 2pm to enjoy delivery the next working day within the Klang Valley or within three working days outside. Enjoy free delivery when you order 300 capsules or more.

  • Service guarantee

    As a Nespresso customer, you benefit from a standard machine warranty. Warranty period depends on your contract with Nespresso.

  • Contact Us

    Please contact us to order your choice of Nespresso Grand Cru capsules, receive personalised advice or for any other support.

    For Office, please contact:
    Lyreco Office Supplies (Malaysia) Sdn. Bhd.
    PLO111, Jalan Cyber 5,
    Kawasan Perindustrian Senai 3
    81400 Senai, Johor, Malaysia. 

    Telefon: 03 – 7987 8798 
    Fax: 1300 88 5973

    For Restaurant, Hotel and Cafe, please contact:
    Nestle Products Sdn. Bhd (Nespresso Malaysia)
    22-1, 22nd Floor, Menara Surian
    No. 1, Jalan PJU 7/3, Mutiara Damansara 
    47810, Petaling Jaya, Selangor, Malaysia. 

    Telefon: 1800 80 6507
    Fax: 1800 80 7077

  • Contact us by

  • Phone

    • For offices:       03 7987 8798
    • For Restaurant, Hotel, Cafe: 1800 80 6507
    • (24/7 toll free)
  • Email Send an email
    • Address 
    • Nestle Products Sdn. Bhd (Nespresso Malaysia)
      22-1, 22nd Floor, Menara Surian No. 1, Jalan PJU 7/3, Mutiara Damansara  47810, Petaling Jaya, Selangor, Malaysia.
  • Fax

    • 1800 80 7077
    • (24/7 toll free)