Header
Basket dropdown
A world of services
Benefit from our range of services designed for professionals
Order
Coffee Specialists are available 24/7 to advise you on your coffee selection and to ensure easy ordering and convenient delivery, tailored to your needs.
24/7
An expert available to help you*
* 800 999 7575 (available 24/7)
After-Sales
Our technical specialists are available to help you using your machine, and if needed, to give you an immediate diagnosis over the phone*.
Assistance videos
Learn moreLet us guide you through our videos
Machine service
As a Nespresso customer you can benefit after buying a coffee machine from a 24 month warranty as well as from a service and maintenance of your machine**
Intervention
Our technicians can provide depending on your machine model on site assistance within 6 hours until up to maximum 2 working days***
Machine loan
Nespresso provides a substitute machine during servicing if the repair of your machine is not possible on site***
* 800 999 7575 (available 24/7)
Those services may be charged, please contact your commercial agent for further information.
***Those services may be charged, please contact your commercial agent for further information.
Recycling
Nespresso commits to become actor of a sustainable coffee economy, from coffee production to capsules recycling.
Since its creation, Nespresso made the choice of aluminium, because it is the ideal material to protect the aromas of its coffees. Moreover, it presents the advantage of being 100% recyclable.
Sustainability
Learn more about the sustainability program of Nespresso
Recycling
Discover our solutions to recycle your capsules
Other Services
Nespresso offers a complete range of dedicated services for you to savor your coffee in the best conditions, even during your events: open days, seminars, conferences...
Set up
Installation and demonstration of your new machine*
*Those services may be charged, please contact your commercial agent for further information.
Not yet a customer ?
Contact usContact us here to find out more about Nespresso Professionnal
Already a customer ?
Contact usAsk your question here about your order or your machine
