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A world of services
Benefit from our range of services designed for professionals
Order
Coffee Specialists are available between 8AM to 9PM to advise you on your coffee selection and to ensure easy ordering and convenient delivery, tailored to your needs.
ORDER ONLINE
Discover the entire Nespresso universe and place your orders easily, 24/7
EASY ORDER
Never run out of stock of your favorite Nespresso coffees
Reach us between 8AM-9PM by telephone or fill in the contact form
An expert available to help you*
*8002 30 34
Recurring Order
Never run out of stock of you favorite Nespresso coffees.
- Free standard delivery (24 h): Upon signing up, benefit from free delivery as of 300 capsules per order
- Automatic shipment: Receive your order at a specific frequency*
- Changes: Modify your easy order via phone or online*
- Easy to manage: Manage your order 24/7 online at "My Account" or contact us via telephone on the free number 8002 30 34
*depending on your contract specifications
Delivery
Order your coffee capsules by phone or online, and receive them within one working day
Free Delivery
Free delivery from 300 capsules ordered within one working day(1)
Fast Delivery
Your order will be delivered within 24h on working days when the order is placed before 11PM.
(1) If you order less than 300 capsules, the delivery cost will be €6,20.
Shipment will be at any address of your choice.
After-Sales
Our technical specialists are available to help you using your machine, and if needed, to give you an immediate diagnosis over the phone*.
Assistance videos
Learn moreLet us guide you through our videos
Service package
Find out moreThere are different service packages available to you, depending on your type of machine. Get a service package for your machine and never worry about your machine's performance
Intervention
Our technicians provide on site assistance within 6 hours until up to maximum 2 working days, depending on your machine model & service package *
Machine loan
Nespresso provides a substitute machine during servicing if the repair of your machine is not possible on site*
* The service level is dependent on the service package you have. This service is of course available if you chose the Pay-as-you-go model, but this will be invoiced in that case.
Sustainability
Nespresso commits to become actor of a sustainable coffee economy, from coffee production to capsules recycling.
Since its creation, Nespresso made the choice of aluminium, because it is the ideal material to protect the aromas of its coffees. Moreover, it presents the advantage of being 100% recyclable.
Recycling
Discover our solutions to recycle your capsules
Other Services
Nespresso offers a complete range of dedicated services for you to savor your coffee in the best conditions.
Event service
You can rent a coffee machine for special events*
Installation
Installation and demonstration of your new machine*
Water analysis
Provision of filters to optimize your water quality*
*Those services may be charged.
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