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A world of services

Benefit from our range of services
designed for professionals

A question about our Business Solutions? Contact us


Order anytime, anywhere with the Nespresso website or call our Customer Service Hotline. Our Coffee Specialists are available 24/7 to advise you on your coffee selection and delivery, tailored to your needs.

  • Web

    Discover the entire Nespresso universe and place your orders easily.

    Order now
  • 24/7

    Our Coffee Specialists are available 24/7 to assist you. Call us at 8101 1183
    (Hong Kong) / 0800 940 (Macau).



Order your coffees online or via our 24/7 Customer Service Hotline at 8101 1183 (Hong Kong) / 0800 940 (Macau) and receive your order whenever you want.

  • Free Delivery

    With minimum 300 capsules ordered.


A question about your machine? Contact us

Our technical specialists are available to help you using your machine,
and if needed, to give you an immediate diagnosis over the phone.*

  • assistance videos

    Let us guide you through our videos.

    Watch the videos
  • machine care

    We provide on site maintenance service.**
  • 2-day intervention

    Our technicians can provide on site assistance within 2 working days.**
  • machine loan

    Substitute machine during servicing.**


* Contact us at 8101 1183 (Hong Kong) / 0800 940 (Macau).
**Those services may be charged, please call our customer service hotline for further information.


Nespresso commits to become actor of a sustainable coffee economy,
from coffee production to capsules recycling.

Since its creation, Nespresso made the choice of aluminium,
because it is the ideal material to protect the aromas of its coffees.
Moreover, it presents the advantage of being 100% recyclable.

  • sustainability

    Discover the engagements of Nespresso.

  • recycling

    Discover our solutions to recycle your capsules.


Other Services

Nespresso offers a complete range of dedicated services customised for your business needs and ensure you offer the highest quality coffee to your employees, customers and business partners.

  • set up

    Installation and demonstration of your new machine.*
  • loan a machine

    We are happy to loan you an extra machine for special events.*

*Those services may be charged, please contact our customer service hotline for further information.