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Commande récurrente professionnelle de café | Nespresso Professionnel | NesEntity_FR

capsule
easy ordering

Save time and never
be short of Grands Crus

Standing Orders Standing Orders START HERE!

With the EasyOrdering service, your capsules and accessories are delivered at the frequency of your choice. Create, edit or delete your EasyOrder at any time and in a few clicks, with no obligation and no cost.

START HERE!

Nespresso Easy Ordering benefits

  • automatic & recurring shipment

    Receive your order at the frequency and address of your choice. 3 days prior to the shipment of your Easyorder, you will receive an email with your order details.

  • easy to manage

    Create or manage your order 24/7 online under My Account or by calling us : for Offices on 0805 10 20 22 (Free Number) available Monday to Saturday from 8am-20pm. For Restaurants, hotel: 0805 11 07 11 (Free Number) – Monday to Saturday from 8am-18pm.

  • modify or cancel it at any time *

    Modify your Easyorder until midnignt before the day of the shipment. There is no commitment, you can cancel your order at any time* and free of charge.

  • Enjoy free delivery

    Upon signing up, benefit from free delivery for all your Easyorders from 200 capsules (excluding Chronopost and Nespresso Your Time).

*For Customers with Operating Machine(s), as per your contractual conditions, you can create a new Easyorder, fully modify or cancel an existing one by calling us : for Offices on 0805 10 20 22 (Free Number) available Monday to Saturday from 8am-20pm. For Restaurants, hotel: 0805 11 07 11 (Free Number) – Monday to Saturday from 8am-18pm. Specific restrictions are indeed applied to the online modification of the frequency of your Easyorder, of the month of the next shipment date and on the amount of capsules ordered.


How does
Easy Ordering work?

step 1

Start by selecting your products

Select one of your past orders in your order history (upon products availability) and click on "Make this order recurrent". You can still add or delete products, as well as modify desired quantities at this step.

Or, within your account, access the menu "My Easyorders" to create a new Easyorder from scratch. You will be able to select all of your Nespresso Grands Crus, and a selected range of accessories and sweets.

step 2

Now define the frequency at which you would like to receive your orders

At this step, you will select a pre-defined frequency and the starting date of your Easyorder. To help you, Nespresso can suggest a recommended frequency based on the contents of your order and your consumption habits.

Then define your delivery address along with the delivery and payment details.

You can setup your regular delivery address and payment details.

Easy to change according to your needs

Your frequency as well as your next shipment date, delivery address or payment methods can be modified at any time up to the day before shipment.

step 3

Receive your order with no extra effort

Based on your defined frequency, you will receive automatically your order at your desired address.

If you find yourself running out of coffee or with too much stock, you can easily adjust your next shipment date. If needed, you can create more than one Easyorder and simply manage them individually.

Ordering your Nespresso Grands Crus has never been easier!

 
 

Start your Easyorder today

Create from a past order or Create from scratch

FAQ

What are my obligations for signing up for the Easyordering service?
Easyordering is there to facilitate the way you order Nespresso products. There are no contractual obligations for using the Easyorder service. You can easily create, modify or cancel any recurrent order through the Easyordering service by visiting My Account/Easyordering. [An exception exists for Nespresso Professional Operating Customers who are bound contractually to a recurrent order]
How will I know when my order will be shipped?
You will be notified three days prior to the shipment of your following Easyorder via email. If you wish to modify the delivery address, selected items and quantitites as well as delivery and payment information after receiving our email, you can still change this until the day before shipment at midnight (ex: 11:59PM on January 3 for an order shipping on January 4)
How do I modify or cancel my Easyorder?
All information relevant to your Easyorder such as next scheduled date, delivery address and payment can be found under My Account/Easyordering upon logging in.
Do I benefit from promotional activities by signing up for Easyordering? Can I order Limited Editions among my easyorders?
All clients can benefit from promotions for which they are eligible. Please note however that not all promotional items, available for a limited time, are available for ordering via the Easyorder service. For those promotions involving Limited Edition products, we recommend placing a separate order to benefit from the promotion. If you are then overstocked on your Nespresso coffee, you may then choose to extend your next shipment date.
I did not see Nespresso machines or all of the Nespresso accessories? How do I order these as part of my service?
The Easyordering service features the entire range of Nespresso Grands Crus coffees as well as frequently used accessories such as sugar or food and bites. We encourage you to place a separate order for Nespresso machines and accessories that are typically ordered in less predictable frequency.
What if I do not want my order and it has already been shipped?
As per Nespresso Terms and Conditions, you are able to refuse the delivery of each package in order to return it to us and receive a credit for the returned items.
I cannot seem to modify the frequency of my Easyordering?
If you have a Nespresso Professional Operating contract, contractual obligations require the regular sending and volume of capsules as agreed in the contract. If you wish to change the frequency or the month of the Next shipment date, please call us on: Offices, 0805 10 20 22 (Free Number)- Monday to Saturday from 8am-20pm; for Hotels, Restaurants: 0805 11 07 11 (Free Number) – Monday to Saturday from 8am-18pm.
I cannot reduce the volume of capsules of my easyordering
If you have a Nespresso Professional Operating contract, contractual obligations require the regular sending and volume of capsules as agreed in the contract. If you wish to change the frequency or the month of the Next shipment date, please call us on: Offices, 0805 10 20 22 (Free Number)- Monday to Saturday from 8am-20pm; for Hotels, Restaurants: 0805 11 07 11 (Free Number) – Monday to Saturday from 8am-18pm.
Which are the minimum capsules volume to place an order on easyordering?
The minimum order volume is the same as a regular order, being 200 capsules. Free delivery is available for any recurrent order of 500 capsules or higher (excluding delivery appointment).
  Do you have any other questions?