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Services Designed for Professionals | Nespresso Pro | NesEntity_ES


A world of services

Benefit from our range of services
designed for professionals


Coffee Specialists are available to advise you on your coffee selection and to ensure
easy ordering and convenient delivery, tailored to your needs.

  • Web

    Discover the entire Nespresso universe and place your orders easily, 24/7

    Order now
  • easy ordering

    Save time by scheduling reccurring orders of your Nespresso Coffees

    Learn more
  • 24/7

    An expert available to help you, from Monday to Sunday, 8am to 20pm: 900 11 00 20 (free call).

    Contact us
  • boutique

    Find your boutique

    Find a boutique



Order your Nespresso Coffees by phone or online, and receive them within two working days.
Select Nespresso Your Time*** and receive your order at the time of your choice.

  • Delivery

    Free delivery from 250 capsules ordered*
  • Express Delivery

    Delivery of your order within 2h**
  • Nespresso Your Time

    Nespresso Your Time

    Your delivery at the time of your choice***
  • pickup points

    your order prepared and awaiting you in your Boutique

*Free shipping for online orders of over 250 capsules at
Free shipping for orders of over 400 capsules by calling the free phone number 900 11 00 20
**Service subject to geographical limitations
***Service available by phone only


Our technical specialists are available to help you using your machine,
and if needed, to give you an immediate diagnosis over the phone*.

  • assistance videos

    Let us guide you through our videos

    Watch the videos
  • machine care

    once a year, we provide a complete on site maintenance, on demand**
  • 48h intervention

    our technicians can provide on site assistance within 2 working days**
  • machine loan

    substitute machine during servicing**


*Free phone number 900 11 00 20.
**Those services may be charged, please contact your commercial agent for further information.


Nespresso commits to become actor of a sustainable coffee economy,
from coffee production to capsules recycling.

Since its creation, Nespresso made the choice of aluminium,
because it is the ideal material to protect the aromas of its coffees.
Moreover, it presents the advantage of being 100% recyclable.

  • sustainability

  • recycling

Other Services

Nespresso offers a complete range of dedicated services for you to savor your coffee
in the best conditions, even during your events: open days, seminars, conferences...

  • set up

    Installation and demonstration of your new machine*
  • water analysis

    Provision of filters to optimize your water quality*
  • borrow a machine

    we are happy to loan you an extra machine for special events*

*Those services may be charged, please contact your commercial agent for further information.

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