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Selection of 13
exceptional coffees

Range of machines with
an innovative design

Complete range of
dedicated services

 

COVID-19 All updated information about NespressoHERE

 

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Dear Customer,
although we are constantly adapting to the changing situation caused by COVID-19, we are still here for you. Here is an update on the current measures that Nespresso is taking:

Machine cleaning, disinfection and restart recommendations:
You can find our guide with recommendations for cleaning and disinfecting your machines here. For user guide videos featuring the different models of machine, click here. If you have any questions, call our free helpline on 900 11 00 20. Our advisers will be delighted to help get things started again.

Technical services:
Our service is operating normally, and they comply with all security and hygiene measures while repairing machines. Our technicians work according to rigorous health standards and our customers’ own criteria. Find out more here.

Delivery orders:
>Nespresso and the couriers who deliver our orders take measures to prevent the spread of the virus. We are doing everything we can to deliver within the usual deadlines. Still, given the exceptional circumstances, you may experience a delay. For more information click here.

Our Boutiques:
We are gradually reopening our Boutiques. For a list of available stores and opening hours, see here. If you want to know more about the measures we have adopted, click here.

Any more questions?
You will find all the information about the situation for COVID-19, and many more subjects, in our FAQs. Remember, we are here to answer all your questions from 8 am to 8 pm. Call us free of charge on 900 11 00 20 or use the contact form provided.

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