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Business Partners Services | Nespresso Professional | NesEntity_CZ


A world of services

Benefit from our range of services
designed for professionals

Easy order

Coffee specialists are available 7 days a week from 6 AM until 10 PM to advise you on your coffee selection and to ensure easy ordering and convenient delivery, tailored to your needs.

*Contact: 800 26 70 70 (toll free)

Easy ordering

Feel serenity with our Easy Ordering service: you schedule your next orders of Nespresso Grands Crus and we deliver them automatically at the address and frequency of your choice.

  • Free delivery: upon signing up, benefit from free delivery for orders via e-shop of more than 150 capsules or for order via e-mail or telephone of more than 600 capsules
  • Automatic shipment: receive your order at the frequency of your choice*
  • No commitment: modify or cancel your easyorder utill 2 days before the shipment*


Order your Grands Crus by phone or online, and receive them within 2 working days. In prague you can receive the capsules during the same day.

  • Delivery in 24h

    Your coffee will be delivered in 24 hours. Delivery in Prague during the same day.*

*Choose your desired delivery time. In the morning, during the day or in the evening. You can also choose delivery during weekends or durin the same day (only for Prague).

After sales

Our technical specialists are available to help you using your machine,
and if needed, to give you an immediate diagnosis over the phone*.

  • coffee machine service

    Once a year we do a full machine service. This needs to be requested. *
  • service emergency

    Our technitions will come to you within 2 business days.*
  • lending a coffee machine

    During a repair process you are offered a temporary cofeee machine.*

*Those services may be charged, please contact your commercial agent for further information.

Other Services

Nespresso offers a complete range of dedicated services for you to savor your Grand Cru
in the best conditions, even during your events: open days, seminars, conferences.

  • setting up

    Installation and demonstration of your new machine*
  • water analysis

    Provision of filters to optimize your water quality*
  • event service

    We are happy to loan you an extra machine for special events. For our customers this service is for free up until two times per year*

*Those services may be charged, please contact your commercial agent for further information.