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A world of services

Benefit from our range of services designed for professionals

Order

Coffee Specialists are available to advise you on your coffee selection and to ensure easy ordering and convenient delivery, tailored to your needs.

  • ORDER ONLINE

    Discover the entire Nespresso universe and place your orders easily, 24/7

  • Contact us

    An expert available to help you*

800 211 221

Delivery

Order your coffee capsules by phone or online, and receive them to your prefered address.

  • Free Delivery

    Free delivery from 300 capsules ordered

After-Sales

Our technical specialists are available to help you using your machine, and if needed, to give you an immediate diagnosis over the phone*.

  • Assistance videos

    Let us guide you through our videos

    Learn more
  • Machine service

    As a Nespresso customer you can benefit after buying a coffee machine from a 24 month warranty as well as from a service and maintenance of your machine**

  • Intervention

    Our technicians can provide depending on your machine model on site assistance within 6 hours until up to maximum 2 working days***

  • Machine loan

    Nespresso provides a substitute machine during servicing if the repair of your machine is not possible on site***

800 211 221

Other Services

Nespresso offers a complete range of dedicated services for you to savor your coffee in the best conditions, even during your events: open days, seminars, conferences...

  • Event service

    You can rent a coffee machine for special events*

  • Set up

    Installation and demonstration of your new machine*

  • Water analysis

    Provision of filters to optimize your water quality*

*Those services may be charged, please contact your commercial agent for further information.

  • Not yet a customer ?

    Contact us here to find out more about Nespresso Professionnal

    Contact us
  • Already a customer ?

    Ask your question here about your order or your machine

    Contact us

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